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Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.
Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.
You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.
The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.
As Donor Experience Manager, you will:
- Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
- Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
- Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
- Develop and maintain a central fundraising content library including case studies, stories and impact materials
- Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
- Support bespoke stewardship and recognition activity for major donors and high-value supporters
- Champion digital engagement, automation and personalisation across supporter communications
- Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
- Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
- Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
- Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.
About you
You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.
Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.
Essential skills and experience include:
- Excellent written and verbal communication skills, with experience producing engaging supporter communications
- Experience planning and managing projects or complex workloads across multiple stakeholders
- A strong commitment to delivering outstanding supporter care
- Experience working within a fundraising or supporter-focused team
- Understanding of donor motivation, stewardship and supporter retention
- Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
- Strong organisational skills and attention to detail
- Ability to build collaborative relationships and work effectively across teams
- An analytical mindset with the ability to use insight and feedback to improve supporter engagement.
Employee benefits
Benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Acorns Children's Hospice are partnering with Laura Macnamara at Quarterfive for this appointment.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – w/c 6th April
Round 2 interviews – w/c 13th April
Senior Direct Marketing Officer - Acquisition
As Senior Direct Marketing Officer, you will operate with a level of autonomy, build excellent agency relationships and deliver outstanding fundraising campaigns to achieve ambitious income targets. A focus on results will be vital but how these are achieved will also form a large part of the role; considering the non-financial measures of quality in addition to more traditional measures of success.
Working with internal teams and external suppliers, you will deliver direct marketing activity across a range of channels and media. You will lead paid media campaigns that drive donations and prize-led support, implementing the associated programmes and products. You will also deliver large-scale projects that strengthen the long-term success of campaigns, while delivering exceptional fundraising activity to achieve ambitious income targets.
In addition to this, you will be responsible for line managing the Acquisition Direct Marketing Executive who will support the Direct Marketing Acquisition team in achieving their targets.
Key Responsibilities:
Campaign Management
· Plan, manage and deliver our Weekly Lottery and Value Exchange campaigns; ensuring they are in market on time, on budget and on brand across a range of channels and media.
· Manage projects that will improve the long-term success of campaigns.
· Deliver motivational fundraiser training and develop engaging fundraiser materials with agency stakeholders to ensure high-quality fundraising.
· Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activity, for example through fundraiser monitoring and engagement activities.
· Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible.
· Continuous improvement through test and learn principles across all activity.
· Work collaboratively across the charity to deliver and amplify Individual Giving and wider organisational campaigns, maximising impact and income.
· Development of compelling communications and materials to support all activities.
People management
· Management and development of the Acquisition Direct Marketing Executive.
· Ensure direct report has clear, SMART objectives and a development plan in place.
· Complete routine 1-1 meetings and annual appraisals.
· Ensure direct report has goals and a development plan written up which are routinely reviewed.
· Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to routine performance reviews.
Planning and budgeting
· Input to annual planning and development of individual giving campaigns.
· Compilation of detailed income and expenditure campaign budgets.
· Work with Direct Marketing Acquisition Manager (Direct Response) in developing the Acquisition programme and strategy.
· Input to quarterly forecasting and regular reporting across a range of financial and non-financial KPIs.
Finance and reporting
· Ensure daily campaign tracking and reporting.
· Routine end of campaign reviews and analysis.
· Ongoing reporting on long-term success measures, such as attrition and ROI.
· Invoice reconciliation and processing for timely payment.
· Non-financial KPI trend reporting, such as opt-out/in rates and quality scoring.
Knowledge, skills and experience needed:
· Reporting and ability to understand complex data sets
· Understanding of compliance in fundraising.
· Campaign management.
· Briefing and working with external suppliers.
· Direct marketing across a range of media and routes to market.
· Copy writing and proof reading.
· Proven track record of meeting or exceeding financial and non-financial targets.
· Good organisational skills and the ability to prioritise workload.
· Focus on results and continuous improvement.
· Excellent attention to detail.
· Good written and verbal communication skills and the confidence to communicate with people of all levels.
· Agency management skills.
· Strong team player and self-motivator.
· Flexibility to work some unsocial hours and willingness to travel independently.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 22nd March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
About the team
The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.
The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 19 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 6). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve.
About this role
We believe that all young people deserve to succeed in school and in work, whatever their background. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Manager presents an exciting opportunity to contribute meaningfully to the organisations we serve, the team itself, and the whole of Impetus.
We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow.
We believe the strength of our approach resides in three things:
1. Building deep, trust-based sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty
2. Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact
3. Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.
Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers. The growth and impact performance of our partners are testament to their commitment to disadvantaged young people and the influence we have on their development.
Partners and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development.
As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous from Bank of America and State Street Foundation.
If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us.
I look forward to hearing from you.
Sebastien Ergas
Portfolio Director
Key responsibilities
Finding high potential charities and non-profit organisations to join our portfolio
- Supporting the annual cycle of identifying new investments - mapping the landscape of charities in thematic areas (e.g. Apprenticeships and Skills), conducting structured analysis of key impact and financial data and reviewing the current evidence base to identify high potential charities and inform options for Investment Directors.
- Contributing to due diligence of new organisations by reviewing quantitative and qualitative charity information ) and preparing clear assessments of suitability for investment; This includes considering impact and scale potential, financial stability and summarising risks and recommendations for senior review. Requires strong relationship management, in co-ordination with Investment Directors, when engaging with potential charity partners.
- Supporting Investment Directors in developing, preparing and presenting high quality investment propositions to our Investment Committee.
Supporting and managing relationships with portfolio partners
- Working closely with Investment Directors to support portfolio partners across all areas of our work - leadership, impact and sustainability – owning defined(e.g. impact management or financial analysis).
- Building trust-based relationships with portfolio partners including senior leaders and delivery staff, acting as a valued advisor on practice improvement contributing insight and support while escalating strategic issues to Investment Directors and Programme/Impact leads.
- Working with Impact teams at portfolio partners to develop and refine impact management practices; including data collection, dashboard development, performance review meetings, programme design and evaluation.
- Supporting portfolio partners functional leads (e.g. Director of Impact) to develop as leaders by contributing insights and tools to help drive and strengthen impact-led approaches within their organisations.
- Coordinating pro- bono projects leveraging our large network of corporate volunteers to provide targeted support for our portfolio partners in key areas (e.g. strategy, marketing advice, financial analysis).
- Supporting Investment Directors with the design and delivery of theory of change workshops, conducting preparatory analysis of charity impact data developing and analysing pre-workshop surveys and co-facilitating workshops.
- Supporting the coordination and delivery of Impetus’ quarterly peer learning forums for our portfolio partners, in particular the Impact Forum.
- Supporting investment governance by preparing clear and accurate reports for Investment and Steering Committees.
Support to Impetus
- Developing knowledge and expertise in Education and Youth Employment domains, staying up to date on relevant sector developments and applying this insight to support analysis and decision making.
- Working collaboratively on Impetus’ public affairs and philanthropy objectives by contributing evidence, insight and content to case studies, research, policy campaigns, donor reports and events.
- Sharing the learning from our work across the team and organisation and supporting communication of insights externally where appropriate.
- Working within Impetus strategy, policies and procedures.
Person specification
Essential
- A commitment to Impetus’ mission and values
- Able to build productive, trust-based relationships internally and with senior external stakeholders including portfolio partners and co-investors, escalating strategic issues to Investment Directors as needed
- Strong relationship building and management skills
- Highly analytical and numerate, able to draw insights from a range of data sources, with good command of Excel or similar tools
- Clear and strategic thinker; able to clearly and concisely communicate insights and key messages via a range of mediums, including PowerPoint and Word
- Proven ability to work independently, within a defined scope and escalate risks promptly
- Clear and analytical thinker; keen to work collaboratively with Investment Directors and contribute evidence based insights to team discussions and decision making
- Strong planning and time management, able to balance between priorities
- Displays tenacity and initiative in progressing work within agreed frameworks
- Growth mind-set; seeks out and acts on feedback
- A strong interest in partnering closely with organisations, supporting them to strengthen delivery and impact.
- A commitment to equity, diversity and inclusion in our work and our organisation
If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.
Desirable
(candidates with one or more of the following may be particularly well suited to the role)
- Experience in consulting, investment management, or other in-depth grant making and capacity building work
- Previous experience working with charities. Could be in a previous role, pro-bono volunteer or Trustee capacity
- Experience in charity impact management or monitoring, evaluation and learning
- Experience working in, or deep understanding of, UK education and youth employment sectors
- Experience facilitating workshops or presenting to larger groups
- Financial acumen – including experience supporting financial analysis and modelling, fundraising pipeline development and review of financial information e.g, annual accounts, to assess and identify financial risk
- Project Management experience
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 29th March 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 13th April 2026.
2nd Interviews will take place on w/c 20th April 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Are you an experienced events professional with a passion for delivering high-impact events that strengthen brand, relationships and engagement?
We’re looking for an Events & Partnerships Officer to support the delivery of a diverse and strategically focused events portfolio at Leeds Beckett University. This is an important role within the Stakeholder Engagement & Events team, contributing to the delivery of purpose-driven, high-quality events aligned with the University’s brand, reputation and strategic objectives.
In this role, you will support the planning and delivery of a broad programme of events that underpin the University’s strategic priorities. This includes contributing to large-scale, high-profile events such as graduation ceremonies, alongside a varied portfolio of stakeholder, partnership, city and community events. You will help ensure each event is designed to tell the University’s story, showcase its strengths and create positive, memorable experiences for students, prospective students, partners, staff and wider audiences.
You will work closely with the Events Manager, colleagues across the University and external suppliers to coordinate event planning, logistics, hospitality, guest management, budgets and risk assessments. Strong organisational and project coordination skills are essential, as you will support the delivery of multiple events simultaneously, often to tight deadlines, in a fast-paced environment.
A key aspect of the role is managing event administration and communications. This includes preparing and managing guest lists, drafting and sending invitations and event communications, producing promotional copy and collateral, and utilising event technology and data systems to enhance the participant experience and maximise attendance. Accuracy and attention to detail are particularly important when working with student data for graduation ceremonies and other high-profile events.
Working closely with colleagues across marketing, communications, recruitment and academic services, you will help ensure events are effectively promoted, consistently branded and aligned with audience needs and strategic outcomes. You will also contribute to post-event evaluation and continuous improvement, helping to demonstrate the value of events in enhancing reputation and strengthening partnerships.
At Leeds Beckett, we value diverse perspectives and offer generous annual leave and strong support for professional development. Join a collaborative team committed to delivering outstanding events that bring the University’s strategy to life and create lasting impact.
The client requests no contact from agencies or media sales.
Are you a data driven marketer who loves creating impactful, multi channel campaigns?
Do you thrive in a collaborative, purpose driven environment?
Age Co is a wholly owned trading arm of Age UK. We work with expert providers to offer products and services for the over 50s.
Age Co is recruiting for a Senior Marketing Executive for a fixed term contract (ending 31st Dec 2026) to play a key role in delivering innovative marketing activity across our Home, Car and Travel Insurance products.
As our Senior Marketing Executive, you'll lead the delivery of integrated offline and online marketing campaigns designed to drive engagement, acquisition and sales.
You'll balance creative execution with data driven insight, ensuring all activity is optimised for performance and return on investment.
You'll manage campaign planning, budget forecasting and reporting, whilst working closely with internal stakeholders, external agencies and the wider marketing team to bring compelling campaigns to life.
Please note that due to the Hybrid nature of this role, the successful applicant will be required to work both from home and from our central London office near Tower Hill, as required. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Proven experience in managing complex data led acquisition marketing specifically across email and direct mail A
* Experience in financial services (or similar) marketing, and preferably insurance marketing A
* Demonstrable experience within a cross section of marketing channels across offline and data driven channels including press, press inserts, email and direct mail. A I
* Has managed multi-channel marketing campaigns from start to finish A I
* Experience in managing performance of marketing and making optimisations that drive acquisition I
* Experience in managing budgets, raising POs, calculating cost per acquisition and making optimisations based on agreed KPIs I, T, P
* Can demonstrate an understanding of media planning and evaluation I. T, P
Skills and knowledge
* Expert in Excel and data analytics A
* Proficient in project/work management tools A
* Has experience of email delivery platforms - both building and sending A
* Excellent written and oral communication skills P
* Understanding of marketing KPIs I
* Commercial awareness I
Personal attributes
* Delivers on time and is meticulous in planning I
* Great team player I
* Willingness to learn and take on new projects I
* Obsessed with performance analytics, new insights and opportunities I
Great to Haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of audience segmentation and tailored messaging, in email and direct mail I
- Experience working with a range of partners and specialists, both internal and external
- Experience of operating in project team I
- Experience managing external agencies I
Skills and Knowledge
- Able to simplify the complex I
- Able to manage content within CMS (or equivalent) systems I
Personal attributes
- Can build effective relationships I
- Shows enthusiasm for a range of topics I
What we offer in return
- Competitive salary, 26 days annual leave (pro rata) + bank holidays
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Victim Support is looking for a passionate and skilled Coproduction Lead to drive and champion the development of our coproduction approach within the Witness Service. This is a unique opportunity to ensure the experiences and voices of witnesses directly shape how our services are designed, delivered, and continuously improved.
Join Us
If you're passionate about amplifying lived experience, embedding coproduction and designing services that truly meet people's needs, we'd love to hear from you.
Apply now and help shape the future of support for witnesses.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
- You'll be part of the Service Design & Innovation team and work alongside dedicated colleagues who are committed to improving support and outcomes for witnesses and victim/survivors across England and Wales. We offer supportive leadership, opportunities for development, and the chance to shape meaningful change at national scale.
- The role is home-based with regular travel across England and Wales. Some evening or weekend work may be required.
- As the Coproduction Lead, you will play a pivotal role in creating a consistent, meaningful, and sustainable coproduction model across the Witness Service. You'll work closely with witnesses, frontline staff, volunteers and partners to build safe, supportive spaces where people feel empowered to share their ideas, experiences and insights.
- You will design and lead coproduction activities - from workshops to journey mapping, prototyping and collaborative design sessions - ensuring that witness experiences inform strategic and operational decision-making. You'll also support the embedding of service design and innovation principles into practice, helping shape the future of our services.
What You'll Do
- Lead the planning and delivery of coproduction activity across the Witness Service.
- Engage directly with witnesses to gather insights that drive service improvements.
- Produce high-quality outputs such as summaries, learning products, and design artefacts.
- Facilitate workshops, engagement groups and prototype testing sessions.
- Collaborate with cross-functional teams including digital, data, operations, research and quality.
- Ensure coproduction approaches are accessible, inclusive, trauma-informed and safe.
- Provide expertise in service design tools such as personas, journey maps and blueprints.
- Support the implementation and evaluation of coproduced solutions in live services.
About You:
We're looking for someone who is energised by collaboration, driven by inclusion, and skilled in putting lived experience at the heart of service design.
You will bring:
- Experience developing and applying coproduction or co-design approaches.
- Proven ability to facilitate engagement activities with diverse groups.
- Strong project management and stakeholder engagement skills.
- Knowledge of safeguarding, trauma-informed practice and data protection.
- The ability to produce clear, accessible and impactful written outputs.
- A commitment to equality, diversity and inclusive practice.
- Experience of the criminal justice system, working with national charities, or carrying out Equality Impact Assessments is desirable.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Programmes and Projects Executive will play a key role in supporting our community of primary and secondary schools throughout the school year. You will help design and deliver Bite Back in Schools, ensuring a positive and engaging experience for young people, their teachers and their schools — and making sure the programme achieves meaningful impact.
Alongside day-to-day programme delivery, you will contribute a range of projects across the organisation, including supporting an exciting new collaboration with other school food charity partners and helping to coordinate and support wider organisational initiatives.
This role would suit someone who enjoys working with young people, is proactive and adaptable, and is ready to learn and grow at a leading youth-led health charity. You’ll be motivated by helping young people turn their ideas into action and seeing the difference that makes in schools and beyond.
The Programmes and Projects Executive will join a friendly and ambitious Programmes team to support schools and local authorities to deliver high-quality programmes and maximise impact, making canteens and high streets healthier, happier places.
RESPONSIBILITIES
Relationship management
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Provide ongoing support to both primary and secondary schools throughout their time on the programme, building strong working relationships with participating schools.
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Support communication with all primary schools, providing a point of contact for the coordinator and lead teacher in each school.
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Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (working with our Impact & Evaluation Manager).
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Provide timely responses to school queries and alert the Programmes Manager of any potential risks.
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Proactively seek feedback from teachers and young people on our programmes.
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Ensure opportunities for schools to engage in at least two one-on-one meetings with our team during the school year.
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Build productive relationships with programme partners, including Chefs in Schools and School Food Matters.
Community management
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Celebrate and share examples of best practice and impactful social action projects amongst our community of schools.
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Deliver training and webinars for schools.
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Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Programmes Manager on the design of these processes.
Programme delivery
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Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns.
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Schedule and deliver assemblies with primary and secondary schools partaking in the programme.
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Ensure schools submit invoices on time as part of their grant funding, providing support where needed and coordinating with the finance team to ensure prompt processing.
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Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.
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Support the School Ambassadors with travel logistics as they deliver assemblies in schools across England and Scotland.
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Maintain and regularly update programme management software and associated data to ensure accurate and up to date information for all participating primary schools.
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Ensure successful end-to-end support for the 10+ primary schools participating in the programme throughout the next school year.
Project support
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Provide support to Programme Manager in the delivery of projects, ensuring projects are delivered on time, within budget and scope.
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Coordinate our relationship with our partners in The School Food Project, including Chefs in Schools, School Food Matters, Food Foundation & Jamie Oliver’s Group.
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Support the national rollout of the Bite Back in Schools Primary programme by contributing to the design, development, and refinement of engaging, age-appropriate resources for primary settings, building on insights and proven impact from two successful pilot programmes.
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Assist with the organisation and delivery of Bite Back events throughout the year, including travelling as needed to support the Youth teams' operational requirements.
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Provide ad hoc input to evolving organisational requirements as directed by senior team members.
SKILLS AND EXPERIENCE
What we will be looking for as we evaluate applications is demonstrable experience in at least some of these areas, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!
The ideal candidate would have the following experience and qualities:
Essential
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Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation.
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Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail.
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Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.
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Ability to travel across England and Scotland when required (occasional).
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A willingness to build relationships across sectors, with young people and adults.
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Experience of creating resources which are engaging for young people.
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Experience of youth facilitation and/or delivering training.
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Experience in presenting and delivering content, ideally to young people such as an educational, heritage or other setting, for example such as leading assemblies and workshops.
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Demonstrated experience planning and coordinating events, including logistics, stakeholder communication, and on-the-day delivery.
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Confident public speaker or willingness to learn.
Desirable
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Proven experience coordinating programmes in partnership with external stakeholders, fostering strong collaborative relationships to ensure successful delivery and shared outcomes.
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Experience of working with CRM systems.
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Strong understanding of the education sector and experience of working with schools and teachers.
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Experience in drafting compelling copy and uploading content to digital platforms.
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Understanding of youth social action and extracurricular programmes.
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Interest in campaigning, social justice, food, and child health.
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Experience with design tools like Canva.
Please apply with a CV and a statement answering the four questions listed in the application pack. (maximum 250 words for each answer).
Applications that do not include these questions unfortunately cannot be considered.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join our friendly organisation and help us grow awareness of our charity, promote sales and increase audience engagement. We’re looking to recruit a Marketing & Communications Officer (maternity cover) to create engaging, high-quality, visual, and written marketing materials.
What is The Guildford Institute?
We are an educational and community charity offering a varied programme of activities, room hire facilities, a vegetarian café , and a historic library and archive, all based in our Grade II listed premises in central Guildford.
What Can We Offer You?
Some of the key benefits of working with us include:
· A small, friendly, supportive team environment
· A varied job role with lots of opportunities for creativity and personal input
· Training & professional development opportunities
· Flexibility with how the 30 hours of the role are divided across the week
· Engagement with a wide range of community members
· A generous annual leave allowance
· A central Guildford location
About the Role
The Marketing & Communications Officer will be passionate about the Institute’s aims of providing cultural and social opportunities for the local community.
The points below identify some of the post-holder’s core areas of responsibility:
· Contribute to the development and delivery of an integrated brand, marketing & campaigns strategy, ensuring consistent and innovative marketing across all channels
· Lead digital marketing activity, including social media management, website updates, SEO best practice, blog posts and paid advertising
· Support brochure production, including proofreading, layout input, and coordinating distribution
· Manage internal and external communications, including press liaison, advertising schedules, press releases, and internal displays
· Design a variety of marketing materials for external and internal use
· Maintain stakeholder engagement, supporting membership queries, managing donor communications, and updating mailing lists
· Build partnerships and support promotional outreach to raise awareness of the Institute's offer
What We Seek in You
· A passion for and commitment to the aims and the work of the Institute
· An enthusiasm to build on and promote the Institute’s programme of activities
· Previous marketing and communications experience
· Excellent written skills
· Strong organisational skills and ability to meet deadlines
· Excellent attention to detail
· Strong interpersonal and customer service skills
· A flexible, adaptable approach is essential
Full Person Specification details can be found within the Job Description.
The Guildford Institute welcomes applications from individuals from all sectors and backgrounds.
Key Information & Application Method
This maternity cover role is expected to last approximately 13 months. The position is for 30 hours across the week, primarily from our building in central Guildford.
Salary: £22,500 plus benefits (pro rata salary for 30 hours) (£28,125 FTE)
To apply, please send us a copy of your CV together with a short (1-page) covering letter highlighting why you would like to work for our charity plus how your skills and experience relate to this role.
Application closing date: Monday 23 March 2026
The client requests no contact from agencies or media sales.
Do you pride yourself on being a great communicator, strategic thinker and a good leader? Do you want to make a real difference to people's lives? If so, we have the job for you.
Job Title: Head of Charity
Location: Home-based, with regular travel to TALK groups, meetings and events across Guildford, Ashford, Walton-on-Thames, Woking and surrounding areas
Working Hours:4 days per week, with flexibility as required
Salary: £36-£40K (£45-50K FTE)
Contract Type: Permanent (subject to a 3-month probationary period)
Benefits: 25 days annual leave (pro-rata for part time work); Company Pension Scheme
Accountable To: Board of Trustees, through the Chair
About us
TALK Surrey CIO is a small local charity dedicated to supporting people affected by stroke and aphasia, an acquired language and communication difficulty. People with aphasia can often feel isolated and lose their confidence. We provide group activities, home visits, and community services designed to improve quality of life and foster social connections. Our team of trained volunteers and two existing part-time staff provide an inclusive and supportive group environment for our members to practise their communication skills, share experiences and enjoy each others' company.
We are seeking a dynamic, compassionate Head of Charity to be responsible for leading our organisation, ensuring our services are high-quality, sustainable, and responsive to the needs of our members. You would be responsible for the overall leadership, management and development of TALK, including thinking ahead to expand our range of services. You will ensure the charity is well governed, financially sustainable and delivering high-quality, person-centred services aligned to its mission.
You would work closely with Trustees, staff, volunteers, members and other stakeholders to shape the charity’s future, strengthen partnerships, and ensure effective service delivery.
About you
Ideally you will have:
- Experience in managing or leading a small organisation, charity or service.
- Strong leadership and organisational skills, with the ability to manage competing priorities.
- Experience developing and improving services based on user need and evidence.
- Excellent communication and relationship-building skills.
- Experience supporting, supervising or managing staff and/or volunteers.
- High emotional intelligence and commitment to person-centred services.
- Commitment to equality, diversity and inclusion.
- Ability and willingness to travel locally to TALK groups and meetings.
Experience working in the voluntary or charity sector and an understanding of charity governance, compliance and accountability would be desirable, as would some knowledge of stroke, aphasia or related health and social care services. Other desirable attributes are: Experience of fundraising, grant management or income development and Experience of volunteer management and community engagement.
For more information, please see the attached Job Description
The client requests no contact from agencies or media sales.
Ready to turn passion into action? Jesuit Missions is seeking a bold, creative campaigner to lead our advocacy and campaigns for global justice. You’ll design inspiring, people-powered campaigns rooted in the lived experience of communities in the global South, motivating people across Britain to act for real change. Working with schools, parishes, and young adult networks, you’ll spark meaningful engagement and deliver dynamic events. You’ll build strong partnerships and amplify voices from Africa, Asia, and Latin America. By mobilising faith-based and public support, you’ll challenge injustice and tackle the root causes of poverty. If you’re imaginative, driven, and ready to empower others, join us and help change the world.
Please include cover letter
Jesuit Missions is the international mission and development organisation of the Jesuits in Britain.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Love creating content that people actually stop to read, watch, and share?
As our Digital Content Producer, you’ll lead Urban Saints’ social media presence - crafting engaging, platform-native content that builds community and drives meaningful engagement. You’ll focus on short-form video and creative storytelling, while also supporting email and website content to ensure everything we share looks strong, consistent, and on brand.
You'll be responsible for:
- Social media and community engagement - creating and publishing engaging content across platforms and growing our social media communities.
- Digital content creation - creating graphics and digital assets in line with our brand guidelines and using design principles.
- Supporting digital channels - creating and sourcing engaging imagery for our website and external emails.
- Collaboration and delivery - working with other members of the Comms team to align with campaigns and priorities.
About You
We're looking for someone with professional experience of creating and managing social-first content with particular strength in Instagram and short-form video content. You'll be able to grow and develop digital communities, and be confident using Adobe Creative Suite. You are proactive, curious, and quick to spot opportunities.
This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Location
The role is home-based with travel as required. All full-time Urban Saints employees are required to attend two team residentials per year.
How to Apply
Please fill out our application form which you can find on our website. The closing date for applications is Friday 20 March at midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.
After we’ve received your application we’ll be in touch asking for a link to your portfolio or examples of your work (graphics, videos, or other creative projects) that you’re most proud of.
DBS Check
Due to the nature of this position, any offer of employment with Urban Saints will be subject to a satisfactory DBS check.
The client requests no contact from agencies or media sales.
Do you seek to champion a culture where innovation, learning and cross-organisational collaboration become the norm? Connecting insight with action to reduce inequalities and strengthen community connection?
Involve believes that everyone, regardless of the challenges they face, should have the opportunity to thrive. Using both strategic influence and service leadership, as the Head of Adult Services you will lead the design, delivery, and continuous improvement of high-quality, evidence-driven adult adult services rooted in lived experience, community voice and meaningful partnership.
See the vacancies page on our website for full job and person specification.
The client requests no contact from agencies or media sales.
Woodgreen Pets Charity has been helping pets and their owners live happier, healthier lives for over 100 years. From rehoming and community support to education and advocacy, our work is powered by dedicated people and a focus on reaching communities so that our voice can play an important role in shaping conversations about animal welfare.
We are in an exciting period of growth and transformation and are looking to appoint a Community Programme Development Manager who will play a central role in strengthening and evolving Woodgreen’s community-based services, ensuring they are practical, effective, and grounded in the realities of people’s lives. They will focus on improving how community outreach services are designed, developed, and adapted over time so that they continue to best meet the needs of pets, their owners, and the communities they live in.
Working closely with the Head of Community Programmes, our successful applicant will take strategic direction and translate it into clear, workable service models. They will bring together learning from delivery teams, partners, and communities to assess how services are performing in practice and to inform decisions about where change or improvement is required.
By leading structured development and improvement activity across Woodgreen’s community outreach services, they will ensure that any changes that are made are coherent, deliverable, and capable of supporting consistent outcomes across different local contexts. They will play a key part in strengthening service performance and in ensuring that Woodgreen’s community programmes continue to deliver meaningful impact for both communities and our charity.
If you have;
- A working knowledge of relevant design, improvement, or analytical methods (e.g. service or human-centred design, improvement approaches, behaviour change frameworks, systems mapping, monitoring and evaluation), with the ability to apply or commission their use in practice.
- Significant experience of developing, improving, or adapting services or initiatives involving complex or evolving needs, and using insight, evidence, and feedback to strengthen impact in practice.
- Significant experience of working collaboratively with a range of stakeholders, including operational teams, communities and partners in order to understand needs, test ideas, and support implementation across different contexts or delivery settings.
- Proven experience in using data, evaluation, and lived experience insight to inform service improvement, shape recommendations, or contribute to programme or model development, including balancing evidence with operational realities.
- An understanding of animal welfare issues, or a willingness to develop relevant knowledge through training and experience.
We would love to hear from you!
This is a full time, permanent position working 37.5 hours a week on a hybrid basis with the expectation that our successful candidate will work from our Godmanchester site for approximately 2 days a week dependant on business need. Applications from candidates looking for a part time role of 30 hours a week will also be considered. The starting salary for this position will be £35,598 - £43,507 per annum depending on experience (pro rata'd as applicable for a part time opportunity). This is complemented by;
- 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years (pro rata'd for part time position)
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Employee wellbeing package to include free access to Headspace
- Life assurance (4x salary)
- Enhanced parental leave (subject to qualifying period)
- Benefits hub – exclusive discounts on popular brands
- 25% discount in our charity shops
Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.



The client requests no contact from agencies or media sales.
About the role
We are looking for someone who wants to start or develop their career in marketing and digital communications and is interested in social media, email marketing and supporting bold comms campaigns. As part of The King’s Fund’s Marketing and Digital Communications team, you’ll be at the heart of giving colleagues and customers a consistent, creative experience of everything the Fund has to offer – from our engaging events and leadership courses to our latest policy and research work.
You’ll deal with a spectrum of work spanning everything from writing and creating compelling copy; diving into our CRM system to analysis our audience, ensuring data accuracy and managing lists; measuring and evaluating our campaign performance; identifying the latest comms trends, and providing actionable insights. With support from your manager and the rest of the team, it’s a great role to build your expertise and gain valuable marketing and communications experience.
To join us, you’ll need a keen interest in marketing and a blend of creativity and precision to produce clear and engaging marketing materials including for email and social media campaigns. You will enjoy communicating with people, both in person and on paper and be driven by data to help continually improve our results. Attention to detail is important and you will be proficient in Microsoft products including Excel. Beyond this, you must be organised, flexible and as passionate about our work as we are.
Here at the Fund, we actively encourage applicants from underrepresented backgrounds, people from Black and ethnic minority backgrounds, those with disabilities and from the LGBT+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.
What you'll get in return
The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer.
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email so we can discuss options.
Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.
Closing date for receipt of completed applications is Sunday 15 March.Late applications will not be considered.
First interviews will be held on 1 April, but the panel can be flexible for a particularly strong candidate. The role is available to start as soon as possible thereafter.
The client requests no contact from agencies or media sales.
Job Purpose
The Head of Place Management leads the delivery of The Fitzrovia Partnership’s Safe & Clean mission. The role oversees all operational activity, contracts, partnerships, and member-facing services that maintain the district’s quality, safety, and appearance.
It ensures services are high quality, efficient, and aligned with the Partnership’s wider missions of Economic Growth, Sustainability, and Place Shaping. The role focuses on delivering outputs that achieve agreed outcomes, combining operational leadership with innovation, value for money, and sound service design. Working with public and private partners and member businesses, the postholder drives measurable impact, continuous improvement, and effective stewardship of resources.
Key Duties and Responsibilities
Leadership and Delivery
• Lead all direct delivery, commissioned, and partnership activity under the Safe & Clean mission.
• Oversee cleaning, maintenance, waste, and safety operations, ensuring coordinated delivery and measurable outcomes.
• Manage the Operations Sub Group and all aspects of its agenda, ensuring effective governance and clear reporting.
• Ensure operational delivery aligns with the organisation’s business plan and priority missions.
• Deputise for the Director of Policy and Place on operational matters.
Service Design and Performance
• Design and manage services that are efficient, evidence based, and reflect best practice.
• Apply high quality service design and project management to all operational programmes.
• Monitor performance, KPIs, and budgets to ensure value for money and demonstrable impact.
• Apply commercial awareness to procurement and service improvement decisions.
• Use data and digital tools to improve performance, reporting, and productivity.
• Encourage innovation and learning from other districts and sectors.
Partnership and Member Engagement
• Build effective working relationships with councils, police, statutory agencies, and partners.
• Engage regularly with member businesses, responding to issues and tracking activity through the CRM.
• Support members with licensing, planning, highways, and related operational matters.
• Ensure Safe & Clean delivery supports the Partnership’s wider economic, sustainability, and place priorities.
Governance and Compliance
• Manage procurement, contracts, and risk across operational services.
• Oversee health and safety, statutory compliance, and performance reporting.
• Produce clear reports and briefings for senior leadership and the Board.
• Ensure consistent and accurate use of the business CRM.
Continuous Improvement
• Identify opportunities to improve service quality and efficiency.
• Stay informed on policy, technology, and best practice in place management.
• Promote a culture of learning, reflection, and improvement.
Person Specification
Skills and Experience
· Proven experience in operations, service delivery, or public realm management within a complex, multi-stakeholder environment.
· Strong experience of contract management and procurement, including setting KPIs, monitoring performance, and securing value for money.
· Demonstrable project management skills, with experience delivering multiple workstreams to fixed timelines and budgets.
· Experience working with local authorities, statutory agencies, and private sector partners.
· Strong commercial awareness, with the ability to manage budgets, assess costs, and make informed decisions about service delivery.
· Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems.
· Strong written and verbal communication skills, including report writing and briefing senior stakeholders.
Knowledge and Understanding
· Understanding of place management and the role of Business Improvement Districts or similar partnership organisations.
· Knowledge of public realm services including cleaning, safety, maintenance, and environmental operations.
· Understanding of local government structures and how different city stakeholders operate and interact.
· Awareness of health and safety requirements, statutory compliance, and risk management in service delivery.
· Awareness of sustainability principles and their application to operational services.
Personal Attributes
· Delivery-focused and accountable, with a strong sense of ownership for outcomes.
· Collaborative and approachable, able to work effectively across teams and organisations.
· Calm and resilient, able to manage competing priorities and respond to operational issues as they arise.
· Curious and reflective, with a willingness to learn, adapt, and continuously improve.
· Strong alignment with The Fitzrovia Partnership’s values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation.
How to Apply
To apply for this role, please send a max 2-page cover letter and CV by Monday 23 March at 11.59pm. Shortlisted candidates will be invited to interview w/c 30 March 2026
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact us.
The client requests no contact from agencies or media sales.




