Design jobs
Duties and Responsibilities
Strategic Implementation
Partner with the CEO to translate IMO’s strategic plan into a clear organisational roadmap with defined milestones, priorities and success measures. You will work collaboratively with the CEO to agree the order in which elements of the strategy should be prioritised, before turning this into the roadmap, milestones and delivery framework.
Work with the CEO and trustees to:
- Define strategic workstreams
- Establish measurable organisational KPIs
- Identify capability gaps and development needs
- Develop a structured strategy implementation framework that enables effective delivery across the organisation
Operating Model Design
Partner with the CEO to co-design IMO’s future operating model. This is a collaborative process, you will work closely with the CEO from the outset to shape the vision, ensuring the model reflects organisational priorities and is set up for successful implementation.
This will include:
- Programme structure and service architecture
- Governance and decision-making frameworks
- Internal processes and ways of working
- Data, reporting and impact measurement systems
- Team structures and capability requirements
Ensure the model supports sustainable growth, stronger partnerships and improved impact outcomes.
Business Planning and Financial Modelling
Develop a clear strategic business case underpinning the new strategy. This will include:
- Financial projections
- Income pipeline modelling
- Investment requirements
- Scenario planning for growth and risk
Provide analysis and recommendations to support board-level decision making.
Programme & Transformation Management
Act as programme lead for key strategic initiatives, including:
- Scaling of youth employability programmes
- Strengthening organisational infrastructure
- Development of a standalone mental health service
Develop and manage a comprehensive implementation plan, ensuring:
- Clear timelines
- Resource alignment
- Risk management
- Delivery accountability
Maintain a live transformation risk register and ensure issues are addressed proactively.
Stakeholder Engagement & Organisational Change
Work closely with the CEO to support organisational alignment around the new strategy. Responsibilities include:
- Facilitating internal workshops and planning sessions
- Supporting senior staff to translate strategy into operational delivery
- Communicating progress to trustees and key partners
- Managing organisational change and maintaining momentum
Act as a trusted advisor and sounding board to the CEO throughout the transformation process.
Qualifications
Formal project management qualification (PRINCE2, Agile or equivalent) - Desirable
Experience
Proven experience leading strategy implementation, organisational transformation or operating model design - Essential
Experience working in growing or evolving organisations where structures, systems or programmes needed to be developed or scaled - Essential
Demonstrated success managing complex projects with multiple stakeholders and limited resources - Essential
Experience developing business cases, strategic plans or financial models to support organisational decision making - Essential
Strong track record of delivering initiatives from concept through to implementation - Essential
Experience working in the charity, social enterprise or public sector environment - Desirable
Experience working closely with CEOs, boards or senior leadership teams - Desirable
Understanding of youth services, employability, public health or community development sectors - Desirable
Skills/Attributes
Ability to translate high-level strategy into practical operational delivery - Essential
Strong analytical and problem-solving skills - Essential
Excellent communication and stakeholder management skills, with the ability to influence at all levels - Essential
Highly organised and able to manage multiple workstreams simultaneously - Essential
Comfortable operating with high levels of autonomy and responsibility - Essential
A pragmatic, solutions-focused mindset - Essential
Your CV should include the names and contact details of two referees. It should also include your notice required from an existing employer.
Please limit your CV to two sides of A4. Your cover note should also be limited to two sides of A4.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the post:
As part of our Business Directorate, this role will lead a first-class comprehensive support function that underpins all areas of the charity:
·The post holder will be someone who is organised, efficient and adaptable who can manage time effectively in a very busy role, juggling multiple responsibilities and keeping large volumes of information at their fingertips, who prioritises the needs of The Reading Agency at all times, appreciates an informal but professional work environment and enjoys supporting a busy team working in an agile environment.
·You will be a core member of the Business Directorate supporting the Head of Finance and Operations to ensure that the organisation functions efficiently, effectively and sustainably.
Key responsibilities:
·Co-ordinate support across the organisation, working with the leadership team, core business and programme teams to coordinate meetings, create visual content and resources, design artwork, support day-to-day communications.
·To manage logistics and delivery of in-person events in liaison with Marcomms and programme teams (e.g. World Book Night, Summer Reading Challenge launches), and coordinating internal events (e.g. Staff days, Board meetings).
·Managing The Reading Agency online shop processes and being a key point of contact for print and design suppliers, and ensuring high quality customer service for partners and customers in contact with the charity.
·Line management of the Business Support Administrator.
·Managing the office facilities and equipment, and homeworking requirements to ensure staff can carry out their work effectively, and act as the key day-to-day liaison between The Reading Agency and Society of Authors, working with the Head of Finance and Operations.
·Staff Health and Safety Lead: Monitoring health and safety, undertaking desk assessments and providing health and safety guidance to all staff and associates.
·Carrying out other projects or duties as may be requested by The Reading Agency management where capacity allows.
Key contacts:
·The Leadership Team
·Other members of the wider Business Directorate Team (HR, Finance, Systems)
·Programme Managers and their teams
·MarComms
·Other colleagues across the organisation, external stakeholders and partners
Skills/Knowledge:
·Excellent working knowledge of Microsoft Office and other applications, including Outlook, Word, PowerPoint, Excel, Teams and Zoom
·Ability to work with and understand databases and customer relationship management systems like Salesforce
·Strong organisational skills and demonstrable ability to prioritise and work to deadlines in a fast-paced environment
·Strong relationship building skills, with the ability to achieve positive shared outcomes
·Strong written and verbal communication skills
·Excellent people management skills
Experience:
·Ability to come up with creative solutions and ideas
·Ability to remain calm and work effectively under pressure, adapting and reprioritising as necessary for changing circumstances
·Able to work successfully as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom
We are a UK charity with a mission to empower people of all ages to read.



The client requests no contact from agencies or media sales.
Are you an experience HR Business Partner, looking for a new challenge?
Reporting to the Head of People Business Partnering, you will own the People agenda for your business area end-to-end, acting as a trusted adviser to leaders and managers. Operating autonomously, you will deliver high-quality generalist HR support, manage employee relations and lead people and organisational development activity, drawing on specialist expertise where needed.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Key Responsibilities
- Act as a trusted People Business Partner to senior leaders, providing clear, commercially-focused advice that balances people needs, organisational risk and delivery priorities.
- Coach and support managers to build confidence and capability in leading their teams, handling performance, attendance, conduct and capability matters effectively.
- Lead workforce planning and resourcing activity, partnering with Finance, Recruitment and Talent to address future capability needs and skills gaps.
- Drive organisation design and development activity, including restructures, team design and ways of working, to improve performance, engagement and effectiveness.
- Support performance, talent and succession planning, using people data and insight to inform decisions and challenge assumptions.
- Champion inclusive practice, wellbeing and fair treatment, embedding organisational values and continuously improving people practices.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Are you committed to helping end homelessness and ensuring people with mental health conditions live life to the full? If you are creative, willing to be hands on and enjoy working with a wide range of tasks we want to hear from you.
Barons Court Project is seeking a Project Worker to join our friendly team at our Day Centre in Hammersmith and Fulham. This role is hands on but gives great variety. We split our work into three areas, Body, Mind and Spirit. Body - The practical services including showers, laundry, meals, clothing and more ensure we care for our guest's physical being. Mind - our one to one work including assisting guests with benefits forms, housing applications, CV Writing etc. Spirit - Activities around well-being including art, women's group, sports and physical activity, trips out and more.
You will work with a team of staff and volunteers to deliver these services which are designed to ensure we care for the whole person.
If you want to make a difference then this is the role for you, we want to hear from you.
To put people in control of their own lives by providing help for them to make informed choices within a practical and emotional support network.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are launching something rare. Lighthouse is the clearest expression yet of what Under One Sky has been building towards for over a decade - a space rooted in care, consistency, and the belief that people can rebuild their lives when they are met with dignity and trust. At our core is something simple but powerful: a commitment to human connection.
We take our work seriously, because the stakes are high, but we try not to take ourselves too seriously. There is discipline in how we deliver, but also warmth, openness, and moments of joy that matter just as much.
Lighthouse represents a step change for us. It is the point where our ambition is fully realised - moving beyond outreach into a structured, sustained environment where people can stabilise, reconnect, and move forward. We want Lighthouse to be exceptional - not only for the people we serve, but something that sets a standard others look to and learn from.
We are looking for two people who want to help shape and run this with us. This is not a role to simply manage a programme; it is an opportunity to co-create it. We are looking for people who combine initiative with reliability - individuals who are grounded, thoughtful, and willing to take ownership. People who care deeply about purpose, who value relationships, and who bring energy and discipline to their work. These roles are for people who want to build something meaningful and do it brilliantly.
About Under One Sky & The Lighthouse
Under One Sky works alongside people experiencing homelessness to provide practical support, human connection, and pathways toward greater stability.
Lighthouse creates the conditions for people who have experienced homelessness to move beyond survival and begin rebuilding their lives. Over twelve weeks, small cohorts come together in a consistent, supportive space where confidence grows, relationships are rebuilt, and people reconnect with their sense of direction and possibility.
Through outreach, partnership working, and volunteer-led programmes, we aim to create spaces where people are treated with dignity, trust, and consistency.
The role
The Programme Manager leads the operational delivery of Lighthouse, ensuring the programme runs safely, reliably, and to a consistently high standard across the programme week. This role sits at the centre of the work - creating the conditions that allow Lighthouse to function with both structure and humanity.
Lighthouse operates in a dynamic environment where participant needs, operational demands, and volunteer teams intersect daily. You will bring clarity and calm to that complexity, maintaining strong systems and organisation while responding thoughtfully and decisively to what emerges in real time.
You will take ownership of the systems, planning, and operational coordination that underpin delivery. This includes overseeing key sessions, ensuring volunteers are well supported, and maintaining a physical space that is safe, welcoming, and well run. Your role is to make sure Lighthouse works - consistently, reliably, and with care.
You will also play a central role in shaping how Lighthouse develops over time. By observing how delivery works in practice, you will identify what can be strengthened and translate this into practical improvements. This requires sound judgement, attention to detail, and a commitment to doing things well.
You will work closely with the Engagement Manager to ensure Lighthouse remains both operationally strong and deeply responsive to the people it serves.
Key responsibilities
Operational leadership
- Lead the day-to-day operational delivery of the Lighthouse
- Plan and coordinate the weekly programme schedule, ensuring delivery is reliable and consistent
- Ensure sessions are well staffed and supported by volunteers and team members
- Provide operational leadership during high-demand sessions
- Respond calmly and effectively to challenges if they arise
Programme systems and coordination
- Develop and maintain systems that support consistent high-quality delivery
- Coordinate logistics including spaces, equipment, supplies, and delivery resources
- Support budgeting, resource planning, and cost oversight
- Maintain clear and consistently applied operational processes
Space and facilities management
- Ensure the Lighthouse space is safe, organised, and ready for delivery
- Oversee opening and closing procedures
- Coordinate setup and breakdown of delivery areas, equipment, and supplies
- Maintain a welcoming, well-structured environment for participants, volunteers, and staff
- Liaise with venue partners or building managers where required
Volunteer coordination
- Coordinate volunteer scheduling and session rotas across the programme week
- Ensure sessions are appropriately supported by volunteers
- Maintain clear and timely communication with volunteers
Programme monitoring
- Ensure delivery data is recorded accurately and consistently
- Maintain operational records to support reporting and learning
- Support monitoring of delivery against agreed objectives and metrics
Programme development and operational improvement
- Monitor how Lighthouse operates in practice and identify opportunities to strengthen delivery
- Translate learning from day-to-day delivery into practical adjustments to programme design, scheduling, and systems
- Work with the Engagement Manager and the Co-Leads to implement improvements
- Ensure changes are communicated clearly and embedded across volunteers and teams
Operational partnerships
- Coordinate practical relationships with venues, delivery partners, and collaborators
- Manage operational arrangements for Lighthouse sessions
- Ensure partnerships support reliable and well-organised programme delivery
Requirements
About you
This role requires someone who is organised, decisive, and comfortable taking responsibility in a complex delivery environment.
You will be able to maintain structure and clarity even when situations change quickly. You will bring a calm and practical approach to problem-solving and be confident supporting volunteers and teams during live programme delivery.
You will likely bring:
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significant experience coordinating programmes, projects, or complex operations
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the ability to manage multiple moving parts while maintaining attention to detail
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confidence making practical decisions in real time
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experience supporting teams or volunteers in delivery environments
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strong organisational discipline and systems thinking
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a commitment to dignity and respect when working alongside people experiencing homelessness
Working pattern
Lighthouse operates primarily between 8:00am and 8:00pm, with occasional evening events. Programme delivery is supported by a team of volunteers.
The two Managers coordinate their working schedules to ensure presence during key delivery periods across the programme week.
Working patterns are flexible and planned collaboratively to support delivery while maintaining sustainable workloads.
Lighthouse Management Structure
Lighthouse is delivered through a shared model, with two Managers working together to ensure the programme remains a safe, consistent, and dignified space for people experiencing homelessness.
Delivering this well requires both strong programme organisation and careful, trauma-informed engagement with participants.
The two Managers hold complementary responsibilities that ensure Lighthouse is both well-run and deeply responsive to the people it serves. While each role leads on specific areas of the programme, they work closely together to maintain consistent standards, clear communication, and a reliable experience for participants.
Joint responsibilities
Together the Managers ensure that Lighthouse operates with consistency, safety and care:
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Participants experience Lighthouse as a safe and welcoming space where they are treated with dignity and respect.
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Delivery remains trauma-informed, relational, and grounded in Under One Sky’s values of presence, trust, and follow-through.
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Lighthouse sessions are appropriately staffed, with volunteers and team members supported to deliver confidently and reliably.
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Safeguarding is embedded into day-to-day delivery, with clear processes for responding to disclosures, incidents, risk, and vulnerability.
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Participant needs, concerns, and wellbeing are recognised early and responded to appropriately.
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Volunteers and staff are supported to hold clear boundaries while maintaining compassion and respect.
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Communication and follow-through are strong so participants do not experience gaps, confusion, or inconsistent responses.
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Lighthouse maintains a high standard of care, professionalism, and stability across the programme week.
Culture and approach
The Managers help shape the tone of Lighthouse through calm, grounded leadership and consistent presence within the programme.
They help ensure Lighthouse remains a place where participants feel:
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seen and respected
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safe and protected
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met with consistency rather than unpredictability
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supported without judgement
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able to access help with dignity
They create the conditions for volunteers and staff to provide meaningful support while ensuring Lighthouse remains structured, accountable, and deeply human.
Together let’s end homelessness.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Middlesbrough.
Location – This role is both community-based in Middlesbrough, with the ability to work from home as agreed with your manager. There may also be occasional travel to other programme sites (currently Redcar, Cleveland, Stoke-On-Trent and Scotland) or travel to our London office.
Salary – Up to £35,000 DOE
Employment Type – Permanent
Team – Communications team
About you
We are looking for someone who can demonstrate the following:
- Significant experience in a communications role, including experience with copywriting and content creation.
- Experience producing high quality, clear, compelling and audience appropriate content for a range of platforms.
- Empathy, cultural awareness, and sensitivity when communicating with and about communities whose voices and experiences are often underrepresented, including those with English as an additional language or limited literacy in English.
- The ability to clearly demonstrate our impact and inspire collaboration among our partners and stakeholders by sharing compelling and meaningful stories.
- Demonstrable knowledge and understanding of the local community, including its strengths, needs, and challenges.
- Strong knowledge and skills in Adobe Creative Suite such as Illustrator, InDesign, Photoshop or Canva.
About the role
The responsibilities of this role include:
- Actively identify opportunities where communications can strengthen programme delivery, support parent outreach and increase engagement with families and communities.
- Develop the local stakeholder engagement approach in line with agreed objectives, proactively identifying opportunities to strengthen relationships and using data and team insight to increase engagement.
- Support effective communications with stakeholders across sectors including community, health, education and local organisations.
- Develop and produce compelling, audience focused content for a range of channels, including newsletters, case studies and promotional materials.
- Work closely with the Head of Communications, Programme Leads and colleagues across the organisation to align communications priorities with programme and organisational objectives.
About us
Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.
Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities.
About our benefits
- Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST.
- 25 annual leave days per year plus bank holidays.
- £100 contribution towards your professional body membership.
Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK.
To apply for this role, please submit your cover letter and CV by following the Apply Now button. Closing date for applications is midnight on Friday 8th May 2026.
The client requests no contact from agencies or media sales.
REQUEST FOR PROPOSALS
UK Contracted Reward Review
Mines Advisory Group (MAG) is seeking an experienced reward consultant or consultancy team to support a comprehensive review and redesign of its UK contracted reward framework.
About MAG
MAG (Mines Advisory Group) is an international humanitarian organisation working to save lives and build safer futures in conflict affected and fragile contexts. We operate globally across mine action and weapons and ammunition management programmes, working in partnership with governments, donors and affected communities.
Overview
MAG is undertaking a strategic review of its UK contracted reward framework to ensure it remains fit for purpose, aligned with organisational priorities, and able to support the attraction, retention and development of key talent.
MAG has committed to a more comprehensive review in 2026. This assignment will provide external expertise to support diagnostic analysis, design of a revised framework, and development of practical, implementable recommendations.
Purpose of the assignment
The purpose of this consultancy is to review and redesign key elements of MAG’s UK contracted reward framework so that it is fair, transparent, market aware, operationally effective and financially sustainable.
The assignment will combine technical analysis, stakeholder engagement, options development and implementation planning.
Scope of work
The review will focus on UK contracted staff and will include:
• Review of reward policy and principles to assess alignment with organisational needs and future direction
• Assessment of current job family structure, grading architecture and overall framework design
• Review of job evaluation methodology, including clarity, consistency and practical application
• Analysis of salary structures, progression approaches and incremental models
• Review of allowances and modular reward elements, with recommendations for simplification and alignment
• Development of practical design options with clear recommendations and rationale
• Indicative cost modelling and affordability analysis
• Development of a high level implementation and transition roadmap
The consultant will engage with key internal stakeholders and provide advice that is grounded in relevant market practice while being appropriate for an international humanitarian organisation.
Deliverables
The assignment is expected to produce:
• A diagnostic report outlining strengths, risks and key issues in the current framework
• An options paper with clear recommendations and rationale
• A high level proposed reward framework design
• Indicative financial modelling of recommended options
• An implementation and transition roadmap
• Presentation materials suitable for senior leadership and governance discussions
Timeline
The assignment is expected to run from May to September 2026, aligned to MAG’s internal governance milestones.
MAG can provide additional background information and arrange briefing sessions for prospective consultants. To request further information or arrange a discussion, please contact:
About you
We are looking for a consultant or consultancy team with:
• Demonstrable expertise in reward framework design and review, including grading structures, job evaluation and pay progression
• Strong experience working with not for profit, humanitarian or complex international organisations
• Ability to design reward frameworks that balance fairness, transparency, affordability and operational practicality
• Strong analytical capability, including cost modelling and translation of design options into financial impact
• Experience working with geographically diverse or internationally mobile workforces
• Credible benchmarking capability and access to relevant market data
• Ability to apply a diversity, equity and inclusion lens to reward design
• Strong communication skills with the ability to present complex concepts clearly to senior stakeholders and governance bodies
• Proven ability to deliver within defined timelines and manage confidential data appropriately
Further information
MAG can provide additional background information and arrange briefing sessions for prospective consultants. To request further information or arrange a discussion, please contact:
Louise McDonald
Director of People and Culture
We welcome pragmatic, proportionate and high impact proposals that support the development of a robust and future fit reward framework.
Remuneration is based on submission of final deliverables. Payments will only be made upon MAG’s written acceptance of deliverables. All invoices must clearly reference the consultancy contract and deliverables achieved. Payments will be made within 30 days of receiving a correct invoice.
Prospective consultants may propose an alternative payment schedule in their proposal, should they wish.
We do whatever it takes to get to a landmine before another child does.
Head of Finance Business Partnering
Exciting opportunity for a Head of Finance Business Partnering - make an impact today!
Anna Freud is seeking a Head of Finance Business Partnering to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
This is a rare opportunity to step into a strategic, Exec-facing role where your work will directly shape key decisions and the organisation’s long-term direction. You’ll build and lead a Finance Business Partnering function from the ground up, with real ownership and the chance to make a lasting impact, while tackling complex, high-value financial challenges that will stretch and develop your expertise, all within a purpose-driven organisation improving the mental health and wellbeing of children and young people.
What you’ll do
This is a senior, strategic finance leadership role responsible for shaping long-term financial planning, leading business partnering across the organisation, and providing insight to support Executive decision-making and organisational sustainability.
- As the Head of Finance Business Partnering, you will lead financial strategy and modelling, Develop long-term financial plans, including income and expenditure projections, scenario modelling, and sustainability metrics (e.g. cash flow, reserves, EBITDA)
- You will own budgeting and reporting, Oversee budgeting, forecasting and management accounts, ensuring accurate, timely and insightful financial reporting
- Drive business partnering, build strong relationships with budget holders and senior stakeholders, providing challenge, insight and support to improve financial performance
- The Head of Finance Business Partnering will lead and develop the team, manage and grow a high-performing Finance Business Partnering team, supporting capability and continuous improvement
- You will be tasked to enhance systems and processes – Improve financial systems, tools and processes to strengthen data quality, insight and organisational decision-making
What you’ll bring
You will be a senior, qualified finance leader with strong business partnering experience, able to combine strategic thinking with advanced technical expertise to influence decision-making, lead high-performing teams, and drive financial insight across a complex, mission-driven organisation.
- You will be a fully qualified accountant (ACA, ACCA or CIMA) with significant experience in financial management within a complex organisation
- You will have strong business partnering and stakeholder engagement skills, with the ability to influence and challenge senior leaders and non-financial stakeholders
- As the Head of Finance Business Partnering, you will bring advanced financial modelling and analytical capability, including scenario planning, data interpretation, and translating insight into action
- You will have proven experience leading and developing high-performing teams, managing competing priorities and delivering to tight deadlines
- For this role, you will have experience in budgeting, forecasting and management reporting, ideally within the charity sector, including knowledge of restricted funds and compliance
Key details
Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £60,000 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). There may be occasions where additional office attendance is required, depending on business needs.
Contract type: Permanent
Next steps
Closing date for applications: midday (12pm), Wednesday, 06 May 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Thursday, 07 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: There will be 2 interviews with the first being held in-person on Friday, 15 May 2026 and Tuesday 19 May for the second in person interview. For the 1st interview, there will be a short task and presentation.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies
Questions?
Please email our reruitment team with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Engineer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Engineer
Location Scotland
£33,265 per annum (pro rata for part time) plus a market supplement of £1,412
Ref: 165REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid within commuter distance of either Edinburgh or Glasgow Hub
Contract: Permanent
Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region.
ABOUT THE ROLE
Team: Delivery/ Infrastructure
As an Engineer at Walk Wheel Cycle Trust (WWCT) you will be responsible for creating clear and accurate technical work. You will use your professional skills and experience to complete tasks with minimal supervision. The work plays a key role in delivering complex projects that support WWCT’s mission to provide high‑quality and sustainable infrastructure.
You will work as part of a multi‑disciplinary team which includes designers, engineers, technicians and other specialists. Together, they deliver projects and programmes that support the Trust’s strategic priorities.
In this role, you will use your recognised technical knowledge, apply practical and creative problem‑solving, and produce reliable technical outputs. You will work closely with colleagues across different disciplines and contribute to solutions that help improve places for people to walk, wheel and cycle. Your contribution is important to creating sustainable and accessible transport networks.
What You’ll Be Doing
- Manage straightforward projects from start to finish through all RIBA stages.
- Use technical expertise to produce accurate and reliable project outputs and deliverables.
- Engage with internal colleagues, external partners, regulatory authorities and other key stakeholders during project delivery.
- Contribute to business development activities by preparing agreed project proposals.
This role is ideal for someone who thrives in a creative, fast‑moving environment and wants to stretch their skills across a wide range of disciplines. Working at WWCT means being part of a passionate, multi‑skilled team where you’ll collaborate with designers, engineers and specialists to shape real, positive change in communities. It’s an opportunity to grow your technical expertise, tackle meaningful challenges, and make a visible impact on the places people walk, wheel and cycle every day.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- A degree or equivalent qualification in a relevant field, such as Civil Engineering, Traffic Engineering, Urban Design, Landscape Architecture, or another relevant and clearly demonstrated specialism, with at least two years of experience. OR five years of work experience in a relevant role.
- Competence in using design software that is appropriate for the role, eg AutoCAD suite including Civil 3D and other packages.
- A working understanding of guidance and good practice in healthy street design, including inclusive design principles and a holistic approach to creating places.
- A working understanding of health and safety management, including how to apply the CDM Regulations.
- The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 12 May 2026
- Interviews will be held via Microsoft Teams over a two week period commencing 19 May 2026. To apply, please submit a cover letter and CV.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We're the charity making it possible for everyone to walk, wheel and cycle



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Engineer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Engineer
Location UK-wide
£33,265 per annum (pro rata for part time) plus a market supplement of £1,412
Ref: 134REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid within commuter distance of any UK hub
Contract: Permanent
Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region.
ABOUT THE ROLE
Team: Delivery/ Infrastructure
As an Engineer at Walk Wheel Cycle Trust (WWCT) you will be responsible for creating clear and accurate technical work. You will use your professional skills and experience to complete tasks with minimal supervision. The work plays a key role in delivering complex projects that support WWCT’s mission to provide high‑quality and sustainable infrastructure.
You will work as part of a multi‑disciplinary team which includes designers, engineers, technicians and other specialists. Together, they deliver projects and programmes that support the Trust’s strategic priorities.
In this role, you will use your recognised technical knowledge, apply practical and creative problem‑solving, and produce reliable technical outputs. You will work closely with colleagues across different disciplines and contribute to solutions that help improve places for people to walk, wheel and cycle. Your contribution is important to creating sustainable and accessible transport networks.
What You’ll Be Doing
- Manage straightforward projects from start to finish through all RIBA stages.
- Use technical expertise to produce accurate and reliable project outputs and deliverables.
- Engage with internal colleagues, external partners, regulatory authorities and other key stakeholders during project delivery.
- Contribute to business development activities by preparing agreed project proposals.
This role is ideal for someone who thrives in a creative, fast‑moving environment and wants to stretch their skills across a wide range of disciplines. Working at WWCT means being part of a passionate, multi‑skilled team where you’ll collaborate with designers, engineers and specialists to shape real, positive change in communities. It’s an opportunity to grow your technical expertise, tackle meaningful challenges, and make a visible impact on the places people walk, wheel and cycle every day.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- A degree or equivalent qualification in a relevant field, such as Civil Engineering, Traffic Engineering, Urban Design, Landscape Architecture, or another relevant and clearly demonstrated specialism, with at least two years of experience. OR five years of work experience in a relevant role.
- Competence in using design software that is appropriate for the role, eg AutoCAD suite including Civil 3D and other packages.
- A working understanding of guidance and good practice in healthy street design, including inclusive design principles and a holistic approach to creating places.
- A working understanding of health and safety management, including how to apply the CDM Regulations.
- The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 28 April 2026
- Interviews will be held via Microsoft Teams over a two week period commencing 11 May 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process
We're the charity making it possible for everyone to walk, wheel and cycle



This is a fantastic opportunity for a Trusts Executive to help us achieve our vision by supporting the growth of our fundraising income through brilliant cultivation and stewardship of charitable trusts and foundations that align with our cause. With support from the Philanthropy and Trusts manager, this role will focus on researching and preparing applications to new and existing trust funders, as well as providing creative reports that demonstrate the impact of their funding.
Together for Short Lives is the leading UK-wide charity for children living with serious illness, their families and the services that provide them with palliative care.
Every child deserves many moments of happiness together with their loved ones. But it's hard for them to thrive when services don't fully meet their needs, leaving parents and siblings feeling isolated and alone.
That’s why we’re here. To make sure that every family can thrive as they navigate their child's life, death, bereavement and beyond.
Together we support families to live their lives, through the ups and downs, offering practical, emotional and financial help.
Together we unite our sector by prioritising and sharing crucial research, leading guidance and standards, connecting professionals and raising vital funds for children’s hospice and palliative care services.
Together we campaign to make sure that children with serious illness and their families get the care and support they need, when and where they need it.
Supporting, uniting, campaigning, together.
We are Together for Short Lives.
This is an opportunity to
- Work with the Philanthropy and Trusts Manager to develop applications to prospective funders and work to agreed targets to achieve income growth.
- Maintain a pipeline of trusts and foundations and provide excellent stewardship and reporting, as appropriate.
- Through strategic research, identify and prioritise potential trust funders for Together for Short Lives.
- Responsibility for reporting impact to funders and ensuring funders receive meaningful updates on outcomes.
You will have
- Excellent written skills with the ability to explain, promote and present Together for Short Lives’ activities in clear, succinct and persuasive language
- Ability to design and write engaging and creative proposals.
- Excellent verbal communication skills with the ability to talk confidently to funders over the phone.
Together for Short Lives is the leading UK-wide charity for children living with serious illness, their families and the people who support them.



The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: London based, with hybrid working in line with Crisis’ Hybrid Working Policy
Job title: Data Engineering Manager
Contract: Permanent
Salary: £64,326
About the Role
Crisis is strengthening how we use data to support our mission to end homelessness. As part of this work, we are developing a modern data platform that connects information across systems such as Dynamics CRM, volunteering platforms, client services systems
and finance platforms.
The Data Engineering Manager will lead the development and ongoing evolution of Crisis’ Modern Data Platform and integrations capability. You will oversee the design and operation of data pipelines and platform architecture to ensure that reliable and well-structured data flows across the organisation.
Working closely with colleagues across Technology, Insight and operational teams,
you will establish strong engineering practices and ensure the data platform is robust, scalable and aligned with organisational needs.
You will lead and support the Data Engineering and Integrations team while helping
to shape the technical foundations that support services, fundraising and organisational decision making across Crisis.
About you
You have strong experience designing and running modern data platforms and data pipelines, ideally in a cloud based environment such as Microsoft Fabric or Azure.
You enjoy leading technical teams and helping engineers grow while delivering reliable and maintainable data solutions.
You are comfortable working with both technical and non technical colleagues and translating organisational needs into well engineered data solutions.
You are motivated by the opportunity to help a mission led organisation use data more effectively to support people experiencing homelessness.
Technology environment
Our current data environment includes technologies such as:
Microsoft Fabric and Azure data platform
Dynamics 365 CRM
Power BI
FastStats and other operational data tools
SQL and modern data integration approaches
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Friday 1st May 2026 at 23:59pm
Interview date and location: Week commencing 18th May via Microsoft Teams. competency based interview and technical discussion
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Graduate Urban Designer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Graduate Urban Designer
Location UK Wide
£29,835 per annum (pro rata for part time)
Ref: 146REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid with the opportunity to work at your nearest Walk Wheel Cycle Hub
Contract: Permanent
Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region.
ABOUT THE ROLE
Team: Delivery/ Infrastructure
As the Graduate Urban Designer, you will help create technical work by using your developing specialist skills and knowledge.
You will work under close supervision and mentorship, within a personalised graduate programme which will support you as you grow your expertise. This includes structured mentoring on the path to chartership.
You will work as part of a multidisciplinary team including designers, engineers, technicians, and other technical specialists. There will also be opportunities for direct engagement with our partners and communities, designing place-based sustainable active travel solutions to deliver real and lasting change.
Your role is to support the delivery of projects and programmes that align with the Trust’s strategic priorities.
What You’ll Be Doing
- Working within clear and established guidelines.
-
Managing your own tasks, even when you are working on several projects at the same time. - Using analytical thinking and problem solving skills to help address challenges that come up during projects.
- Using your developing specialist skills and knowledge to help create project outputs.
These may include technical drawings, specifications, and reports. - Using innovative and sustainable design and construction practices in all your project work.
This role is ideal for someone who loves creative problem‑solving and wants to build a broad, future‑focused urban design skillset. You’ll work hands‑on across real projects, engaging directly with communities to understand their needs and help shape inspiring, people‑centred places. Supported through a structured graduate programme, you’ll develop your technical abilities while contributing to innovative, sustainable active‑travel schemes that deliver lasting change. As part of a collaborative, multidisciplinary team, you’ll grow quickly, gain meaningful experience, and play a key role in designing healthier, more accessible streets and spaces.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- You have either a degree (or an equivalent qualification) in a relevant area such as Civil Engineering, Traffic Engineering, Urban Design, Landscape Architecture, or another clearly relevant specialism, or 3 years of work experience in a relevant role.
- You have awareness of good practice in healthy street design.
- You have awareness of health and safety legislation and how it relates to your work.
- The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 28 April 2026
- Interviews will be held via Microsoft Teams over a two-week period commencing from 11May 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We're the charity making it possible for everyone to walk, wheel and cycle



As Policy & Participation Lead, you’ll be at the heart of Inspiring Inclusion, a seven-year multi-agency programme funded by Propel, which is tackling the disproportionate school exclusion of Black and racially minoritised young people with adverse childhood experiences. Your mission is to make sure young people aren’t just consulted or 'given a voice', but are driving the change.
Yor day job is to design, lead and facilitate the systems, structures, culture and activities that power youth leadership and make change happen. You will be an organiser, working to catalyse and sustain youth engagement across a network of partners, ensuring young people’s experiences impact where it matters most. You will be committed to building something meaningful, rather than signalling through social media moments. You will co-design and co-deliver high-quality, in-person and community based youth services, activities and opportunities that reflect young people’s realities. You will want to make a difference, and will develop powerful, authentic materials—stories, insights and policy ideas—that drive change locally in Camden and beyond
You will bring experience of working with young people using a wide-range of strengths-based, participatory approaches grounded in justice, equity and inclusion. You will be excited by the opportunity to design and create a citizens assembly for young people to create a manifesto for change in schools. You know how to create spaces where young people facing challenges can grow, be affirmed and thrive. You’re confident navigating complex systems and partnerships, and will be a persuasive communicator across a range of media, and skilled at platforming young people to influence. Finally, you will be a team player, because it will take all of us to build the worlds young people deserve.
Please apply by sending in a comprehensive CV (maximum 3 pages) and a personal statement outlining how you meet the person specification. Your personal statement must be no longer than 2 pages of A4, with a minimum font size 12.
We will not consider your applications if you do not include a personal statement.
We will not consider applications written entirely by AI or Chat GPT. Please see our Use of AI Statement in the job pack.
The client requests no contact from agencies or media sales.
Bring your CRM, customer journey and membership experience into an environment where you can build processes and journeys from the ground up, delivering measurable results within impactful environments that drive real social impact.
We are looking for a hands-on operator to build the engine behind how a group of membership-based incubations grow, engage and thrive. This role is employed by Purposeful Ventures and will work across two of our incubated organisations – The Baby Bank Alliance and Open Education AI (OEAI), where you will design and build their CRM, marketing, onboarding and membership engagement infrastructure.
This is a standalone role where you will be the person researching, selecting, configuring and running the systems, giving you the opportunity to really get stuck in with shaping growth infrastructure.
If you have built CRM or growth infrastructure in a commercial setting and are looking to apply that skillset to organisations achieving real social impact, this is an opportunity to own the entire membership and engagement process end-to-end – and to see the difference that it makes.
This role is about combining sharp systems thinking with practical implementation — designing the strategy and then rolling up your sleeves to make it work. You will also have:
- Real ownership — You will design and run the entire system.
- Visible impact — Your work directly influences growth and sustainability.
- Intellectual challenge — Multiple organisations, evolving needs, real complexity.
- Purpose-driven work — Apply your skills to organisations that exist for public benefit.
- Room to grow — As the organisations scale, the role could evolve with them
The Baby Bank Alliance
The Baby Bank Alliance is a membership organisation which supports and advocates for UK baby banks, to ensure babies and children have the essentials they need to thrive. We are run by and for baby banks themselves, and founded by Save the Children, Purposeful Ventures, Baby Bank Network Bristol, and Little Village.
Open Education AI
Open Education AI is a sector-led data transformation initiative that provides the education sector with an off-the-shelf route to usable data and AI Insight capability. We are a membership organisation and we work with the sector to enable all school groups to take control of and leverage their data to inform strategic action.
Responsibilities and duties
CRM selection, setup and ownership
- Research, evaluate and procure a CRM system which is best suited to membership organisations
- Lead on the implementation and configuration of the procured CRM system
- Design all the data structures, tagging, pipelines and reporting within the CRM system and ensure that these are best designed to serve the incubations
- Ensure that all data practices are robust and GDPR compliant
- Maintain and continuously improve the CRM system, and act as the internal CRM owner
Membership onboarding and member value (OEAI)
- Map and redesign the full member journey from awareness → sign-up → onboarding → engagement → renewal
- Create clear and straightforward processes that improve member experience
- Lead membership engagement activities, including the utilisation of our community on Circle
- Create campaigns that encourage members to use the features that matter the most and which will give them maximum value
- Play a significant role in shaping the roadmap based on real customer insights
- Be the overall membership engagement owner
Community growth and communications (OEAI)
- Source and implement appropriate tools to underpin and enhance this infrastructure, for example, Zoom, sales demo tools, email platforms and automation software
- Ensure system integration across CRM, website, events, communications and finance to enable a seamless experience
- Improve on the capturing, tracking and reporting of sales leads
- Ensure the operational backbone is strong enough to support growth
Membership operations
- Run and maintain the membership database, ensuring high data quality
- Improve internal processes for tracking and reporting membership engagement
- Develop clear dashboards and insights for our leadership and board
- Design practical systems for member support and communication
The job description is subject to change and the postholder may be required to undertake tasks not specifically referred to above. Such duties, however, will fall within the scope of the job description.
Who we are looking for
We are looking for someone with experience in CRM systems, marketing operations, revenue and growth, commercial operations or startup operations, with experience in building systems and processes from scratch. This role would suit someone seeking a role – or continuing their career – in a not-for-profit environment where you will apply your skills to enhance purpose-driven organisations, take full ownership of systems and processes and build something meaningful from the ground up.
You will have had previous exposure to selecting, implementing and driving use and functionality of a CRM system (such as Hubspot or Salesforce) and building customer journeys and lifecycle automation. You understand the importance of healthy data and reporting and can work independently to build and maintain impactful systems and processes.
We are also looking for someone who is hands-on, methodical and process-driven, with the ability to see the entire customer journey from commercial and user perspectives. You will be motivated by working at pace and to ultimately build a strong foundation for Purposeful’s incubations.
Key requirements
Essential:
- Passionate about creating a fairer society where all young people thrive.
- Demonstrable track record of taking ownership of commitments and working hard to succeed.
- Experience of selecting and implementing CRM systems such as Hubspot, Salesforce etc.
- Ability to understand client needs and translate them into effective technical system solutions.
- Demonstrable experience of building customer journeys and lifecycle automation.
- In-depth understanding of segmentation, reporting and data hygiene.
- Experience of integrating tools across a sales and marketing stack, and continuously enhancing these.
- Demonstrable success in leading membership engagement activities, and creating campaigns which highlight impact.
- A systems thinker with the ability to see the whole journey.
- A practical execution-focused individual with the ability to get things done.
- Ability to work independently.
- Right to work in the UK.
Desirable:
- Experience within membership organisations, charities or subscription models.
- Familiarity with GDPR requirements, with experience of building GDPR compliant systems and processes.
- Experience of improving retention and renewal processes.
The client requests no contact from agencies or media sales.


