Design jobs

We’re looking for an Individual Giving Manager to lead the way in delivering our individual giving and community group strategy. In this pivotal role, you’ll be responsible for growing the volume and value of support from individual donors and community groups. You’ll design and implement creative acquisition campaigns to attract new supporters and develop retention strategies that keep them engaged for the long term.

Working across multiple channels - digital, events, and community initiatives - you’ll craft compelling donor journeys, analyse performance, and identify opportunities to maximise impact.

Your work will directly contribute to sustaining and expanding our mission, making this an exciting and rewarding opportunity for someone who thrives on results and innovation. If you’re a strategic thinker with a passion for fundraising and relationship-building, we’d love to hear from you!

Apply today and help us make a difference.

Key Tasks and Responsibilities:

Strategy & Planning

• Develop and implement an annual tactical plan for individual giving, aligned with organisational fundraising goals.
• Set and monitor KPIs to evaluate campaign performance and donor engagement.
• Contribute to the planning and execution of appeal campaigns.

Fundraising & Donor Engagement & Stewardship

• Lead on individual giving activities, including:
  • Regular giving
  • Appeals (digital and direct mail)
  • Payroll giving
  • Community fundraising groups
• Design and deliver compelling donor journeys to improve retention and lifetime value.
• Investigate new acquisition and retention channels informed by audience insights and current sector trends.
• Maximise Gift Aid opportunities.
• Boost donor lifetime value through strong donor journeys and stewardship practices.
• Collaborate with the communications team to create engaging content and materials.

Data & Reporting

• Maintain precise records, segment data, and produce income and KPI reports using the charity (Raiser’s Edge) database to support the successful management of all individual giving activities.
• Produce regular reports and insights to inform strategy and decision-making.
• Ensure compliance with fundraising regulations and data protection laws.

Collaboration & Representation

• Work closely with the wider fundraising team and the communications, operations, and finance departments.
• Act as an ambassador for Kids Operating Room, building awareness and fostering strong relationships with supporters.

Person Specification:

Knowledge and Skills

• Proven experience in individual giving or direct/email marketing within a charity setting.
• Strong understanding of donor acquisition and retention strategies.
• Excellent communication and storytelling skills.
• Expertise in CRM systems (preferably Raiser’s Edge).
• An analytical mindset with the ability to interpret data and trends.
• Knowledge of digital fundraising tools and platforms.

Personal Qualities

• Relationship Builder
• Strategic Thinker
• Organised
• Creative
• Innovative
• Results-Oriented
• Motivated
• Excellent Communicator
• Persuasive
• Analytical and Data-Driven
• Collaborative Team Player
• Resilient and Adaptable
• Passionate About the Cause
• Genuine commitment to the organisation’s mission and values.

About Future Frontiers 

In the UK, family income is the strongest predictor of how well a young person will do at school and the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a society where every young person can unlock their potential regardless of their background or the barriers they might face. Our mission is to equip young people from low-income households to develop careers knowledge, employability skills, confidence and connections that will help them to broaden their horizons and prepare for fulfilling futures. 

This year, we will work with c.2,500 young people across Greater London, delivering careers coaching, workplace experiences, insight and guidance in partnership with businesses, schools and supporters. You can find out more about our programme and impact so far in the Annual Impact Report on our website.

About the role 

The role of the Partnerships Engagement Officer is to work closely with our partners and colleagues across Future Frontiers to support the smooth delivery of our programmes and share stories and impact information through a variety of communications channels. This role is key to delivering our work and making a lasting difference for young people from under-resourced backgrounds on their education and career journeys. 

The Partnerships Engagement Officer helps manage vital relationships with volunteers, schools and businesses, and acts as a first point of contact for onboarding queries. This role also helps to promote our partnership activities through producing and sharing marketing and communications content, such as LinkedIn posts and impact reports. 

Your responsibilities:

Set up and enable successful programmes 

• On-board volunteer coaches, including processing DBS checks online and manually, and responding to queries from coaches

• Manage the volunteer onboarding journey, including making any improvements based on feedback

• Maintain accurate records, including creating and updating coach and pupil records on the Salesforce database

• Create impact reports for partners to illustrate the difference they have made and encourage partnership expansions and renewals 

• Alongside the wider Partnerships team, support partners with their fundraising and employee engagement activities for Future Frontiers as needed 

Stakeholder engagement, marketing and communications

• Manage the Future Frontiers LinkedIn account, including working with the Partnerships team to develop a proactive plan to fit with our calendar and priorities, and creating content as needed

• Use templates and brand guidelines to create materials and communications for Partnerships audiences which align with Future Frontiers’ brand and convey core messaging 

• Produce assets and materials in a range of formats to support priority projects and activities with partners

Wider contribution

• Contribute to department-, directorate- and organisation-wide projects and priorities through membership of project groups or taking on pieces of work in line with your skills, experience and development objectives

• Proactively identify and share opportunities to improve partners’ experiences and/or internal processes; to help ensure continuous improvement of our work

• Act as an ambassador for Future Frontiers, our cause and values in all engagements and communications with partners, supporters and suppliers

About you

Experience and knowledge 

• Experience of working with customers or clients and supporting the development of mutually beneficial relationships, ideally with businesses and/or schools (essential)

• Experience of producing compelling communications in different formats, ideally familiar with Canva, Salesforce and LinkedIn  (essential)

• Experience of working in a team, taking ownership of areas of work and contributing to shared successes (essential)

• Knowledge of the UK education system (desirable)

• Understanding of the UK charity sector and relevant legislation and best practice, such as GDPR and the Code of Fundraising Practice (desirable)

Skills and competencies

• Passion for Future Frontiers’ mission: you are motivated to play a role in empowering young people from low-income backgrounds to realise their potential. 

• Thorough and organised: you have strong attention to detail, maintain accurate records and can manage multiple deadlines. 

• Proactive self-starter and problem-solver: you take initiative and approach your work with a positive, can-do attitude. 

• Design and communication skills: you can communicate messages in different formats, and have an eye for design.

• Collaborative: you work well with others and contribute to a supportive, team-oriented culture.

• Growth-oriented: you enjoy learning new skills and meeting new people, are keen to continue your personal and professional development and embrace opportunities to learn and grow. 

What we can offer you 

• Annual leave of 27 days plus bank holidays, increasing with service 

• Flexible working with the option to work from home regularly (with at least one day a week in the office, and the flexibility to come in more often if you’d like) 

• 4pm finish on Fridays 

• Annual personal training and development budget of £300 

• Employee Assistance Programme, including counselling offer

• Team building offsites and regular team socials throughout the year 

• Additional parental leave pay and additional childcare leave for child’s first 2 years 

• There may also be an opportunity to take on a relevant apprenticeship to support your development

Equal opportunities, diversity and inclusion 

Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers and programme participants as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion. 

We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly regarding diversity, we strongly encourage you to contact us via email. We’d love to hear from you. We are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.

How to apply

To apply, please complete our application form on our website, attaching your CV and answering the following questions: 

1. Why do you want to work at Future Frontiers? What is it about our organisation that excites you? Strong answers will tell us why Future Frontiers appeals to you personally and why you are motivated to work for us. (Max. 1,500 characters)

2. Please tell us how you meet the essential criteria given in the job description under Experience & Knowledge. Strong answers will factually and succinctly demonstrate your relevant experience. (Max. 2,000 characters) 

We recommend that you prepare your answers in a separate document, then copy and paste them into our form. 

Deadline: Monday 1 December, 5pm

Start date: Mid-late January

Interview dates: First round interviews will take place virtually during the week commencing 8th December. Second round interviews will be held in person at our office near London Bridge during the week commencing 15th December. 

The successful candidate will be required to undergo DBS and reference checks. 

£52,000 to £60,000 per annum, subject to location
35 hours per week
London, Sheffield or Cardiff (home and office based)

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for a hands-on Lead IT infrastructure engineer to take ownership of our IT infrastructure and play a pivotal role in our migration from on-premises to Microsoft Azure.

This is a deeply hands-on, delivery-focused role where you’ll lead the technical design, build, deployment and maintenance of our infrastructure services across cloud, hybrid and on-premises environments. You’ll be responsible for modernising and optimising our infrastructure, ensuring it is secure, scalable, resilient and aligned with best practice.

You’ll take the lead in executing our move to a hybrid Azure environment. Designing, building and deploying solutions yourself while guiding and mentoring engineers across the team. Alongside transformation work, you’ll also own day-to-day infrastructure operations, troubleshooting and driving continuous improvement.

You’ll play a key role in strengthening our cyber security posture, including vulnerability management, configuration hardening, incident response, compliance activities and maintaining accreditations such as Cyber Essentials Plus.

Working with the Head of IT, you’ll contribute to the development of the infrastructure roadmap, act as a subject matter expert across the organisation, and ensure our systems support the charity’s vital work.

About you

You’ll be an experienced infrastructure professional with strong hands-on expertise in:

• Designing, building and maintaining hybrid environments, particularly Microsoft Azure (IaaS, PaaS, networking, storage, compute and monitoring).
• Leading and delivering on-premises to Azure migration projects.
• Working across a wide range of enterprise infrastructure technologies across networking, virtualisation, storage, security, identity, backup, disaster recovery, and monitoring.
• Managing Microsoft services such as Windows Server, Hyper-V, Intune, Autopilot, Entra ID, Defender, Exchange, SharePoint etc.
• Strengthening infrastructure security across technical controls and operational procedures.

You’ll bring excellent communication skills, strong problem-solving abilities and the confidence to lead technical decision-making. You’ll work proactively, take ownership of outcomes, and collaborate effectively with colleagues and stakeholders at all levels.

You’ll have proven experience delivering end-to-end infrastructure solutions, driving transformation projects, and maintaining secure, resilient and cost-efficient environments. You’ll also be confident working with security frameworks, implementing technical controls, operational processes and delivering compliance activities needed to keep an organisation secure.

Alongside your technical expertise, you’ll provide leadership and mentorship to engineers, helping to build capability and support a culture of continual improvement.

If you’re passionate about shaping how IT infrastructure services support our charity’s vital work, we’d love to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role can be based in our London, Sheffield or Cardiff office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date:Sunday 7 December 2025 at midnight

We reserve the right to close this advert early and subject to volume of applications. If you’re interested, please submit your application as early as possible.

Interview date:  week commencing 15 December 2025

About the Foundation

We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.

This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place. 

About the Programme

The Foundation has been awarded a £2.1m grant by the National Lottery Community Fund (NLCF) to deliver a pilot as part of it's Grant Holder Support programme. This pilot, Investing in the Power of Civil Society (IIPCS), will support up to 640 charities across the Northwest, Southwest of England and Yorkshire and Humber . 

Delivered in partnership with eight organisations — IVAR, Groundwork UK and local trusts, CAST, The School for Social Entrepreneurs, NCVO, Voice4Change England, the AVOCADO Foundation and Access (advisory) — the pilot will offer diagnostic-led, tailored and relational support to help organisations strengthen their work.

Support will focus on resilience, environmental impact, readiness for AI and digital technology, enabling participating charities to adapt and thrive in a rapidly changing world. With a strong emphasis on equity and access, the pilot is designed to ensure organisations of all sizes and backgrounds can benefit.

We will be using a test-and-learn approach — trying out new ways of supporting charities, learning from what works and what doesn’t, and using those insights to improve future programmes. This approach will help shape NLCF’s future support for both grant holders and grant seekers, strengthen the Foundation and partners’ own development practice, and contribute to wider learning across the sector.

About the Role

As Relationship Manager, you’ll play a pivotal role in delivering this new, collaborative pilot programme. You’ll be the key point of contact for grant holders referred into the programme, guiding them through a diagnostic process, co-creating tailored development plans, and connecting them with the right support.

You’ll also work closely with National Lottery Community Fund Funding Officers, helping them make confident and effective referrals. Your work will ensure that learning from these relationships directly informs the future design of the programme and how the UK’s largest non-statutory community funder supports small charities.

This is a highly relational role that requires empathy, curiosity, and a deep understanding of the voluntary sector.

The Benefits 

• Salary of £48,240 per annum (FTE)
• There is flexibility as to where this role is based; however, regular travel to London and across England will be required, with some overnight stays
• A further list of benefits can be found on the Lloyds Bank Foundation website. 

About You

You are passionate about supporting small and local charities and have a strong understanding of the challenges they face. 

You bring experience of working directly with organisations to identify development goals, build capacity, and improve service delivery.

You are a confident relationship-builder, able to engage with a wide range of stakeholders—from charity leaders to funders and delivery partners. You are organised, adaptable, and comfortable managing multiple priorities in a fast-paced, collaborative environment.

To be considered for this role, you will need:

• Strong knowledge of the voluntary sector, particularly small and local charities.
• Experience supporting organisations through capacity-building or development work.
• Excellent interpersonal and facilitation skills, both in-person and virtually.
• Strong communication and critical thinking skills.
• Confidence using CRM systems and digital tools.
• A commitment to equity, diversity, inclusion, and social justice.

Experience working in partnerships or consortia, or familiarity with test-and-learn approaches, would be a bonus.

So, if you’re ready to bring your expertise to a collaborative, test-and-learn programme as a Relationship Manager, please apply via the button shown. We are hoping for an immediate start for the position or as soon as possible thereafter. 

• The deadline for applications is Sunday 7th December at 23:30. 
• Interviews with shortlisted candidates will be held online on Thursday 18th December.

Use your evaluation skills and broader research experience to help high impact organisations working with children and young people learn faster and deliver better outcomes, by building and strengthening organisations that help young people thrive.

This is a fantastic opportunity for someone who is passionate about evidence informed practice, experienced with quantitative analysis, and motivated to build and strengthen organisations that help young people thrive. You will join a small mixed methods evaluation team within Purposeful Ventures and work closely with portfolio colleagues, alongside our partner organisations - inspirational charities and social enterprises - to successfully grow and deliver systemic change.

You will be responsible for the day-to-day management, design and delivery of monitoring, evaluation and learning activities across three levels: individual interventions, groups of related interventions (programmes) and the overall portfolio level. Working with our portfolio team, you will scope and design proportionate approaches to track progress at intervention, programme and portfolio level, assess outcomes, and understand whether - and why - intended outcomes are being achieved, to support improvement. You will also help us better understand and report on Purposeful Ventures’ organisational impact.

Successful candidates will have led evaluations end-to-end, including designing studies and analysing and reporting quantitative data (administrative and other monitoring/assessment data, plus surveys). Experience of research or evaluation relating to improving maths attainment, including via teaching-workforce initiatives and delivering evaluations for funders or charities (including in research agencies), is desirable.

Responsibilities and duties​

​1. Work closely with the Head of Evaluation to implement Purposeful Ventures’ monitoring and evaluation framework, to ensure alignment with organisational objectives and sector standards.

• Translate the framework into portfolio, programme and intervention level monitoring and evaluation plans with clear outcomes, indicators, baselines and reporting cycles.
• Establish proportionate evaluation ethics, privacy and safeguarding practices and ensure compliance across our three portfolio areas.
• Review and maintain templates, guidance and quality assurance processes; innovating to improve and use methods in line with sector best practice.

2. Strengthen programme design, delivery, monitoring and reporting across Purposeful Ventures and partner organisations.

• Work in partnership with portfolio team colleagues and partner organisations to ensure that partner organisations have proportionate yet robust monitoring and evaluation plans.
• Ensure appropriate data quality and timely reporting by designing and setting up monitoring and evaluation systems, including specifying and managing data collection.
• Establish effective monitoring processes that improve programme design and delivery, and inform funder reporting, by providing hands-on support and guidance to partner organisations.
• Enable better decisions on design, delivery and grant-making by synthesising monitoring and evaluation evidence into clear, actionable insights.
• Ensure findings drive improvements in intervention, programme and portfolio design and delivery by embedding effective reflective processes, including facilitated learning sessions.
• Shape and define the strategy for monitoring and evaluation support, based on partner organisation needs and evaluation objectives.
• Contribute to partner organisation selection by assessing intervention design and the plausibility/strength of theory of change; making recommendations to strengthen monitoring, evaluation and learning.
• Ensure impact at portfolio, programme and partner organisation level is clearly understood, learned from and shared by leading the synthesis and communication of monitoring and evaluation findings.

3. Design, commission and manage high quality external evaluation and research activity to meet our objectives.

• Select and onboard external research and evaluation partners by collaborating with colleagues to scope needs, prepare briefs, design research and run effective procurement.
• Manage external partners/projects to scope, budget and timelines, provide constructive technical reviews and assure methodological and reporting quality.

4. Support colleagues with advice and guidance about monitoring and evaluation for impact and broader research expertise.

• Provide timely technical input to proposals, portfolio/programme design and communications.
• Build capability across portfolio teams and partner organisations through coaching, training and practical tools.
• Support portfolio design, delivery and reporting by conducting technical reviews of research studies, evaluation plans and reports.
• Keep up to date with evaluation and other relevant research methodological developments. 

Who we are looking for

Key requirements

• Commitment to Purposeful Ventures’ mission and values, with a passion for transforming the life chances of children and young people through entrepreneurship and innovation in education and related fields.
• Advanced knowledge, skills and experience in a range of social research methods, including theory-based evaluation, quantitative data collection and analysis (e.g. outcomes analysis using monitoring/assessment data, survey design, validation, developmental and impact evaluation).
• Experience establishing and improving data systems (templates, validation/QA, dashboards) for programme/service improvement and reporting.
• Proven track record in evaluation or research roles, ideally in or with the not-for-profit and/or social enterprise sectors.
• Substantial experience of working with stakeholders to understand their programme theory, evidence needs and communicate formative and summative findings to strengthen programme and/or policy design and delivery.
• Excellent written and verbal communication skills, with the ability to present complex information for diverse and lay audiences.
• Strong interpersonal and influencing skills; able to gain credibility with key internal and external stakeholders, including funders, academics, senior charity executives and social entrepreneurs.
• Excellent project and stakeholder management skills with the ability to hold people to account and achieve project outcomes.
• Experience overseeing compliance with ethical standards, data protection, and safeguarding in evaluation activities.
• A proactive, strategic thinker, who is comfortable working independently and able to solve complex problems and drive programme and organisational learning.
• Flexible, highly-organised and able to prioritise work to meet deadlines.
• Happy to work with a degree of ambiguity, creating processes and ways forwards where they might not yet exist.

Desirable

• Experience working with funders, philanthropists, and policy audiences.
• Published thought leadership or research in relevant fields.
• Experience commissioning and managing large-scale, multi-partner research of evaluation projects.
• Experience of research and/or evaluation relating to improving attainment, including through teacher professional development and broader teaching workforce initiatives.
• Experience working with Power BI.

Digital Communications Officer

Maternity Cover (Jan 2026 - Jan 2027)

Hybrid / London

Starting from £36,272 + benefits

We’re looking for a Digital Communications Officer to support the Digital Communications Manager in promoting, strengthening, and protecting the reputation of the Academy by delivering and evaluating digital campaigns across key communications channels that engage and influence new and existing audiences.

You will achieve this by creating high-quality, engaging written and visual content that is on brand and optimised for different audiences and digital channels used by the Academy, including social media channels (LinkedIn, X, Instagram, Bluesky and YouTube), email and our website. You will work closely and collaboratively with colleagues across the Academy and external partners, including influential UK and international medical researchers as well as patients, carers and the public, to help shape our work.

What you will be doing

• Preparing engaging written and visual content for social media, email campaigns and the Academy website in collaboration with the Digital Communications Manager, Creative Content Manager and the wider communications team.
• Working on projects and tasks across social, email, website and content creation as required.
• Implementing evidence-based digital comms plans, focusing on optimisation, consistency, accessibility, engagement and impact.
• Working with colleagues to identify and action digital opportunities and projects, connecting with diverse audiences and stakeholders, while being aware of new technologies, such as AI, with consideration to ethics and reputational risk.
• Embedding user experience, accessibility, and audience needs throughout your work.
• Effectively recording and monitoring digital data and metrics, adopting a data-driven approach to projects.
• Using our email marketing and CRM platforms, Dotdigital and Salesforce, to manage and deliver email campaigns.
• Supporting the capture and editing of short-form video content and post as part of multi-platform campaigns.
• Developing and maintaining effective working links with appropriate representatives at peer organisations, including other National Academies, Government departments, universities and research funders.

What you bring to the role

• An interest in science and health communications.
• Knowledge of digital communications platforms, such as content management systems (CMS), customer relationship management (CRM) systems, and email marketing platforms.
• An interest in current social media and digital trends, including the production and use of short-form video content.
• Skills in digital monitoring, evaluation and reporting, including knowledge of reporting tools for social media, email marketing and websites, ideally including Google Analytics.
• Excellent written and verbal communication skills with an eye for visual content design, plus the ability to turn written copy into engaging and accessible digital content for use across social media, websites and email.
• Being a team player who enjoys working collaboratively and supporting colleagues.
• Possessing strong organisational skills with the ability to manage multiple tasks and meet deadlines.
• Anticipating reputational risks and taking ownership to ensure robust results, alongside being able to work flexibly and to deadlines on reactive communications projects.

Benefits

• Salary progression framework
• Hybrid and agile working
• 29 days annual leave, including Christmas closure dates, plus bank holidays (pro rata)
• Regular organisation-wide Wellbeing Days
• Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)
• Life assurance
• Vitality Private Medical Insurance, on completion of probation
• SimplyHealth Cash Plans, on completion of probation
• Season ticket travel loan (interest-free), on completion of probation
• Cycle to work scheme, available on completion of probation
• Family-friendly benefits – enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work
• Subscription to Headspace and Class Pass
• Staff training to support your development, including EDI training

For more information and to apply, please visit our careers page.

Closing date: 8 December 2025.

Interview date: 17/18 December 2025 (held online).

Please note we are unable to offer visa sponsorship.

PEAS is a not-for-profit organisation expanding access to inclusive, quality secondary education across Sub-Saharan Africa. Our vision is a world where all children enjoy an education that unlocks their full potential. At the heart of our work are 46 PEAS schools across Uganda and Zambia, delivering high quality, low cost education in hard-to-reach communities. Each year, we support over 200,000 young people in marginalised communities across Uganda, Zambia and Ghana.

About the Technical Team

The PEAS Technical Team is a small group of experts who work to continually strengthen PEAS’ impact across our network of schools and beyond. The team supports education leads in Uganda, Zambia and Ghana to design and implement high impact education programmes, provides technical education and monitoring and evaluation advice, designs and runs research projects, supports collaborative partnerships with governments and other organisations, and proactively shares our evidence and know-how with partners and the international education community.

The Opportunity

This is an exciting 6-month role within the Global Technical Team, with the possibility of extension for a further 6 months. As a Technical Team Associate, you will work with leads in Uganda, Zambia, Ghana and the UK to support PEAS to grow its impact. You will develop content for strategic education projects, support the design of new education programmes, and contribute to project monitoring and evaluation to ensure ongoing learning is generated in relation to our education programmes.

Key Responsibilities

• Support tool and content development for strategic projects in collaboration with UK colleagues and programme leads in Uganda and Zambia to address priority areas of improvement. This could include designing content for educational software, supporting the design and implementation of activities under our girls approach, and designing trainings and guidance materials based on best practice.
• Develop training resources for teachers and leaders, including training manuals and presentations to support colleagues to deliver virtual or in-person training.
• Review external studies to ensure an updated library of relevant research.
• Support the development and adaptation of surveys and forms for data collection.
• Assist with the analysis of survey and other quantitative and qualitative data, including data cleaning and presenting analysis in PowerPoint presentations.
• Support coordination of research and evaluation projects.
• Coordinate and minute meetings relating to programme implementation and monitoring, evaluation and learning (MEL).
• Support PEAS’ research and documentation of potential new countries for operations.
• Contribute to PEAS’ Thought Leadership work by drafting blogs, abstracts and presentations.

How to apply

To apply, please click the 'Redirect to Recruiter' button to be redirected to our application form. Please ensure you have read the job pack attached to this job advert before applying.

We will be reviewing and shortlisting applications on a rolling basis, and will close the application process once we have a suitable number of candidates. Therefore, please do submit your application as soon as possible. Due to high volumes of applications, if you have not heard from us within 3 weeks of submitting your application, please assume you have been unsuccessful on this occasion. We are committed to ensuring our opportunities are accessible to all, so if there is any way that we can support you to be the best you can be in the recruitment process, please do get in touch by e-mail. We welcome all applicants and will always treat every application fairly based on merit. 

“SHARING OUR FUTURE”

THE ANNUNCIATION MARBLE ARCH

Heritage Manager

Region:  Central London

Fee: up to £40,000 inc per annum 

Job Type:Part-time, 4 day/week (18-month contract)

Closing Date:12noon on 01/12/2025 with shortlisted interviews in early December

Link / Contact details to apply: 

Please email your CV and a covering letter to Fr Lincoln Harvey with the Email Header “Heritage Manager role”

Project Overview

The Annunciation Marble Arch has received Development Funding from The National Lottery Heritage Fund for the “Sharing Our Future” project. We seek to appoint a Heritage Manager to oversee and co-ordinate the Development Phase, which is set to run for 18 months.A Design Team, QS, and specialist consultants will need to be competitively appointed to complete a list of required document/studies for the Delivery application. Design development needs to be completed to RIBA Stage 3, Faculty, planning, and consents need to be in place, and all partnership funding must be raised or pledged.

The Annunciation Marble Arch is a large Grade II* listed building designed by Sir Walter Tapper, a leading 20thC architect. It is on Historic England’s ‘At Risk’ Register.The building is hampered by several problems and barriers.The project will make inroads into improving the church’s condition through repair and conservation of the fabric. There will be a focus on the deteriorating nave and baptistry roof, addressing windows and high-level stonework, with re-ordering and access improvements. 

The church is a popular and increasingly well-used church close to Oxford Street in London’s West End. The “Sharing our Future” project focuses on creating a hub to benefit the D/deaf community with whom the church is now continuously in dialogue.Activities have been piloted and links forged for a two-year activity plan directed towards providing skills training and other heritage activities for the D/deaf, targeting c.2,000 D/deaf people annually.The Heritage Manager will therefore work closely with a part-time Community Support Worker (CSW) whose primary role will be to ensure the project is delivered with a seamless overlay of the participation of the D/deaf community. The BSL qualified Interpreter will provide communication support at a range of meetings and events to participants with varying degrees of hearing loss. The Heritage Manager will also work closely with all project stakeholders and partners, including, primarily, the Project Activity Planners.

Summary Programme 

·  Oct 25 – March 27: Development Phase 

·       March 27:Submit Delivery bid

·       June 27: Delivery Decision 

P/T Heritage Manager:Executive Summary

The successful candidate will provide leadership for this BSL-focused Project reporting to the PCC, which may delegate line management responsibilities to the Chair of the Steering Group Committee involved in strategic planning, management, execution, and coordination with internal and external stakeholders.In order to achieve the goals of The Annunciation, he/she will oversee design development to RIBA Stage 3 and oversee the preparation of key documents.

The Heritage Manager will be a strategic thinker with an understanding of the planning and delivery of projects funded by the Heritage Fund. They should have a strong background in project co-ordination and possess the ability to move adeptly between big picture thinking and day-to-day operations, where it will be necessary, for example, to process his/her own admin. 

The Heritage Manager will be comfortable working in a start-up environment, being able to demonstrate experience of extensive community engagement, as well as an understanding of and empathy with the ambitions and vision of the Annunciation, Marble Arch and the needs of a Grade 11* listed building. They will have a strong commitment to the principles of equality, diversity and inclusion. We are also looking for a candidate that has experience of working with the D/deaf community preferably,and will therefore be well positioned to work successfully to integrate key partnerships with the BSL community with the help of the specialist Community Support Worker.

The task will be to ensure the project is delivered within time and to budget in accordance with an agreed programme, budget, and checklist of deliverables, as well as working closely with all project stakeholders and partners, including the D/deaf community.

Tasks

·Full compliance with the requirements of the National Lottery Heritage Fund, ensuring that all conditions are met.

·To become acquainted with all project documentation and acquire a sufficient knowledge of the detailed complexities of the objectives of the Project to be able to oversee it to a successful conclusion.

·To be proficient in Excel, and be able to ensure budgets and cashflows are kept up to date establishing an effective cost management system to approve consultant payments/ invoices and maintaining a record of expenditure. 

·To maintain a project risk register updated monthly in conjunction with the Design Team and other consultants.

·To follow closely a detailed Project Grant Chart, encompassing all Project milestones.

·To establish other project management systems and procedures that ensure the smooth running of the Project, presenting them to the Project Steering Group for approval and then implementing them.

·To ensure all members of the Project Steering Group are aware of the tasks and responsibilities attributed to them and also to the Design Team. 

·To establish a meeting structure, laying down procedures for convening, chairing, attendance, function, frequency and responsibility for recording of meetings and circulation of information (Design Team and Project Steering Group meetings) and to act as the focal point of contact between the Project Board and the Design Team.

·To establish effective communications and a clear and visible distribution of information. Of particular importance is a requirement to have regular meetings with the Chair of the PCC and the Sharing Our Future Steering Group Chair.

·To participate in regular Design Team meetings to monitor progress and identify any problems or issues.

·To develop a Project Change Control strategy, establishing an appropriate method for managing and controlling change on the project. 

·To check that all appointed consultants and contractors fulfil their contractual obligations.

·To work with the BSL Community Support Worker to build effective relationships with BSL stakeholders and partners associated with the Project. 

·To procure all consultants required, compiling tender enquiries, identifying possible tenderers, agreeing tender lists, managing the consultant tender process, coordinating the evaluation of tender submissions and compiling tender reports.

·To ensure consultant contracts/ letters of appointment are prepared, providing feedback to unsuccessful tenderers if required. 

·To coordinate and review all financial matters with the appointed Quantity Surveyor and Annunciation Treasurer and to ensure that all necessary Heritage Fund financial requirements and conditions are met.

·To prepare the R2 Delivery application to the National Lottery Heritage fund

·To oversee the Development Phase Evaluation 

Skills and attributes

·Exceptional communication skills, including the ability to speak and write effectively, compellingly, and persuasively.

·A commitment to leading real lasting change for the Annunciation and resulting implementation of change/improvement processes.

·Ability to manage multiple projects while managing competing priorities.

·Ability to manage budgets and allocate resources effectively and responsibly.

·Ability to manage volunteers and deploying them on the project where required.

·A willingness to develop knowledge and an understanding of the D/deaf Community. 

Qualifications and Experience

·Relevant professional qualification(s) (or equivalent experience).

·Demonstrable ongoing commitment to professional development.

·Experience of working with places of worship and or heritage sites to deliver specific outcomes, and preferably experience of working with the National Lottery Heritage Fund.

·Experience of working with a wide range of partners across sectors, at national, regional and local levels.

·Experience of delivering regeneration initiatives and projects.

·An ability to demonstrate a good understanding of current conservation principles and techniques. 

·Demonstrable experience of procuring and managing consultants and contractors and managing successful contract negotiations. 

·A sound general business understanding including an appreciation of current market trends and activities in the heritage sector. 

If you are D/deaf and would like to apply for this role we can offer an informal conversation about the role via zoom - and can also provide a BSL interpreter for that conversation. If someone wishes to apply via BSL in a video recording, we will accept that form of application.We welcome all applications from a wide range of candidates and are especially keen to hear from candidates with BSL backgrounds and whose backgrounds are currently under-represented in the heritage sector. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. Selection for roles will be based on individual merit alone and there shall be no discrimination on the basis of age, disability, sex and gender, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

Acknowledgement

Using money raised by National Lottery players, The National Lottery Heritage Fund supports projects that connect people and communities with the UK’s heritage. Sharing our Future is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to create the post of Heritage Manager for this project.

Product Manager – HOSTHub Lead  

Reports to: Operations Director (Head of Delivery)  
Contract: 0.6  
Location: Remote (UK or International (GMT +3/-3)  

Role Purpose  

As Product Manager  HOSTHub Lead, you will drive the vision, design, and delivery of HOSTHub, HOST’s secure digital platform for global civil society operations.  

HOSTHub is the central nervous system of HOST - connecting partners, funders, and internal teams across finance, legal, and operations. You will lead the platform’s development and optimisation, ensuring every user journey is clear, intuitive, and aligned with HOST’s empowering, expert, and empathetic values.  

Working closely with the Partnerships and Engagement teams, along with our development contractors, you’ll translate user needs into product strategy, coordinate with the external development team, and deliver tools that make life easier for changemakers, funders, and the HOST team.  

This is a strategic, high-impact role for someone who can think systemically, act decisively, and balance big-picture design with hands-on delivery.  

Core Responsibilities  

1. Product Vision and Strategy  

Lead on the design, roadmap, and vision of HOSTHub as HOST’s flagship digital platform.  

Translate HOST’s organisational goals into a clear, scalable, and user-focused product strategy.  

Define and own product milestones, prioritising features that improve efficiency, visibility, and impact.  

Ensure HOSTHub reflects HOST’s values secure, transparent, intuitive, and empowering.  

Reporting cadence: Monthly progress and roadmap update to Operations Director and Leadership Team.  

2. User Journey and Experience Design  

Lead on designing the end-to-end user experience for hosted partners, funders, and staff.  

Map user journeys across onboarding, finance, compliance, and reporting workflows, identifying pain points and opportunities for improvement.  

Collaborate with the Partnerships and Community Support teams to align HOSTHub with the Hosted Partner and Funder Journeys.  

Work with the Communications Team to ensure all user-facing content is accessible, clear, and on-brand.  

Reporting cadence: Quarterly user feedback and UX improvement report.  

3. Development Oversight  

Oversee product design and development process, in coordination with the development team.  

Attend demo and planning sessions each sprint, provide clear prioritisation of activities and ensure that development is rolled out as required.   

Ensure that all Hosted Partner and HOST team voices are included and prioritised into the platform development, acting as central focal point for all HOSThub needs.  

Reporting cadence: Bi-weekly sprint updates; monthly development report.  

4. Data, Systems, and Integration  

Work with the Data Analyst to ensure HOSTHub captures accurate, useful data for reporting and impact measurement.  

Integrate Data and Impact measurement needs into the Product Roadmap prioritisation  

Support automation of key workflows across the Delivery and Partnerships Circles, improving speed and reducing manual processes.  

Maintain robust documentation of system architecture and data flows.  

Reporting cadence: Monthly systems performance and data accuracy review.  

5. Security, Compliance, and Risk  

Lead on platform security and data protection in collaboration with the Legal Lead.  

Ensure HOSTHub adheres to global data privacy and security standards (GDPR, AML/CTF, etc.). Prioritise required actions within roadmap.  

Conduct regular digital risk assessments and prioritise required actions within roadmap mitigation strategies.  

Lead the incident response process for digital issues or breaches, maintaining transparent communication with leadership.  

Reporting cadence: Quarterly security and compliance review.  

6. Cross-Team Collaboration and Capacity Building  

Work across HOST’s teams to ensure HOSTHub serves all service areas - Project Hosting, Hosted Grantmaking, and Capacity Building.  

Develop and deliver internal training sessions to build staff confidence and skills in using HOSTHub.  

Create and maintain onboarding resources, FAQs, and user guides.  

Partner with the Training Lead to embed digital literacy across the organisation and hosted partner community.  

Reporting cadence: Quarterly internal training and adoption report.  

7. Continuous Improvement and Innovation  

Monitor emerging technologies and sector best practices to inform HOSTHub’s evolution.  

Evaluate and test new features, integrations, and user needs to maintain product relevance.  

Lead user feedback sessions and platform reviews to ensure HOSTHub grows with HOST’s global operations.  

Drive HOSTHub’s role in enabling a distributed, digital-first delivery model.  

Reporting cadence: Annual product review and roadmap refresh.  

Key Relationships  

Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, and Training Lead.  
External: Developers, technical service providers, hosted partners, funders, and contractors.  

Performance Indicators  

HOSTHub roadmap milestones delivered on time and within scope.  

90%+ user satisfaction in feedback surveys.  

All major integrations operational and maintained.  

Demonstrated improvements in efficiency and automation across service areas.  

100% compliance with digital security and privacy standards.  

Required Experience  

5–8 years’ experience in product management, digital platform delivery, or systems development - ideally within SaaS, fintech, social enterprise, or digital infrastructure contexts.  

Proven track record of delivering complex, multi-stakeholder digital products from concept to launch and iteration.  

Strong understanding of user experience (UX) and user journey design, with practical experience mapping and optimising workflows for multiple user groups.  

Experience managing or coordinating external developers, digital agencies, or tech contractors in remote environments.  

Demonstrated ability to translate user needs into technical requirements, prioritising effectively across competing demands.  

Familiarity with API integrations, database systems, and workflow automation tools (e.g. Zapier, Airtable, or custom integrations).  

Proven success integrating digital tools with finance, CRM, or data systems (e.g. Sage, Salesforce, ClickUp, Zendesk).  

Strong data skills, including experience designing or using dashboards and analytics for performance and reporting.  

Knowledge of security, privacy, and compliance frameworks (e.g. GDPR, ISO, AML/CTF) as they apply to digital systems.  

Excellent project management, prioritisation, and communication skills - able to bridge technical and non-technical audiences.  

About the Foundation
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.

This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place.

About the Programme
The Foundation has been awarded a £2.1m grant by the National Lottery Community Fund (NLCF) to deliver a pilot as part of its Grant Holder Support programme. This pilot, Investing in the Power of Civil Society (IIPCS), will support up to 640 charities across the Northwest, Southwest of England and Yorkshire and Humber.

Delivered in partnership with eight organisations — IVAR, Groundwork UK and local trusts, CAST, The School for Social Entrepreneurs, NCVO, Voice4Change England, the AVOCADO Foundation and Access (advisory) — the pilot will offer diagnostic-led, tailored and relational support to help organisations strengthen their work.

Support will focus on resilience, environmental impact, readiness for AI and digital technology, enabling participating charities to adapt and thrive in a rapidly changing world. With a strong emphasis on equity and access, the pilot is designed to ensure organisations of all sizes and backgrounds can benefit.

We will be using a test-and-learn approach — trying out new ways of supporting charities, learning from what works and what doesn’t, and using those insights to improve future programmes. This approach will help shape NLCF’s future support for both grant holders and grant seekers, strengthen the Foundation and partners’ own development practice, and contribute to wider learning across the sector.

About the Role

As Programme Lead, you’ll have overall responsibility for the successful delivery of this ambitious and collaborative pilot. You’ll lead a multi-partner consortium, oversee a £2.1m budget, and ensure that up to 640 charities receive high-quality, equitable support.

You’ll manage delivery, governance, performance, and learning, while championing a test-and-learn approach that generates insights for the Foundation, the National Lottery Community Fund, and the wider sector. You’ll also lead a small team and play an active role in the Foundation’s leadership group.

This is a strategic and hands-on role for someone who thrives in complexity, values collaboration, and is passionate about strengthening small and local charities.

The Benefits

• Salary of £56,501 per annum (FTE)
• There is flexibility as to where this role is based; however, regular travel to London and across England will be required, with some overnight stays
• A further list of benefits can be found here on the Lloyds Bank Foundation website. 

About You
You are an experienced programme leader with a strong track record of delivering complex, multi-stakeholder initiatives in the charity, social or funding sectors. You bring a deep understanding of the voluntary sector, particularly the needs of small and community-led organisations.

You are confident managing partnerships, budgets, and governance structures, and skilled at translating strategy into delivery.

You are a collaborative leader who can inspire and support a team, while championing equity, learning, and continuous improvement.

To be considered for this role, you will need:

• Proven experience leading complex programmes or partnerships with accountability for delivery, budget, risk, and reporting.
• A strong commitment to equity, diversity, and inclusion in programme design and delivery.
• Experience managing multi-stakeholder partnerships and collaborative delivery models.
• A solid understanding of how to support and develop small and community-led organisations.
• Excellent people leadership and stakeholder engagement skills.
• Confidence in representing programmes externally and influencing funders or decision-makers.

Experience with test-and-learn approaches, diagnostic tools, or equity-led programme design would be an advantage.

We are hoping for an immediate start for the position or as soon as possible thereafter.

So, if you’re looking to make a meaningful impact as a Programme lead, please apply via the button shown. 

• The deadline for applications is Sunday 7th December at 23:30
• Interviews with shortlisted candidates will be held online on Friday 19th December.

About Media Trust 

At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report. 

About the Role 

This role will lead Media Trust’s climate work. As Senior Programme Manager, you will run our flagship Communicating Climate programme and lead Media Trust’s work on the Diverse Voices programme. You will help us further develop our climate work and ensure our existing programmes are cutting edge and meet the demands of this moment.

This role will directly manage our Communicating Climate programme. The Senior Programme Manager will build on the success of the past five years of the programme and further develop the programme content and structure to maximise impact for participating organisations. With support from a programme co-ordinator, you will ensure the smooth delivery of the programme, including recruiting and managing a cohort of climate organisations; overseeing the budget and timeline; managing our relationships with funders, trainers and partners; and impact evaluation and reporting.

You will also oversee our role in the Diverse Voices programme, which works to amplify the voices of people and communities most impacted by climate change. The programme is run by a consortium of organisations, including Race Equality Foundation, Turn2Us and Disability Rights UK. Media Trust is the media partner, delivering communications-related training and support to the participants. 

Your line manager will be Media Trust’s Head of Charity Services and the role will sit within our charity services team. This Senior Programme Manager role does not currently have any direct line management responsibilities. 

Please note that whilst this is a remote role, the Media Trust team meets in-person in London on a monthly basis and regular travel to London for meetings and events is required. 

Key Responsibilities 

Programme Management of our climate programmes, including: 

• Lead our Communicating Climate programme, ensuring it is high quality, innovative and tailored to the needs and priorities of climate and environmental organisations 

• Recruit and build successive new cohorts of climate charities, user-led organisations and community groups, supporting them through the programme to ensure high levels of engagement and collaboration 

• Recruit and work with trainers and climate experts to develop engaging, practical and tailored training content, activities and resources 

• Plan and ensure the smooth delivery of all activities (including training, workshops, peer to peer networking sessions and other events), ensuring they are delivered on time, within budget and lead to planned outcomes 

• Work with Media Trust’s media and creative industry partners to develop tailored training, mentoring and digital resources for the climate and environment sector 

• Manage the Advisory Group for Communicating Climate, which is comprised of leading media organisations, climate charities and sector experts, coordinating regular meetings, building relationships with members and facilitating opportunities for the Advisory Group to shape and input into the direction of the programme 

• Manage relationships with our key programme and sector partners including Climate Outreach, Heard and others, build relationships with a wide range of sector organisations

• Work with media industry partners to design and deliver activities for volunteers from leading media and creative agencies to provide pro bono strategic communications support to climate charities

• Manage the programme budget and financial reporting 

• Lead on the monitoring, evaluation and reporting of the programme, ensuring impact is evidenced by high quality data and producing impact reports 

• Maintain up to date knowledge of trends and developments in the climate and strategic communications space and embed these insights into the programme content 

Other work across our team and programmes 

• Identify new opportunities for climate work for Media Trust 

• Share key learnings and best practice across our thematic programmes (our other thematic programme is the Stronger Voices Programme).

• Support the Head of Charity Services with securing grant and other funding for new thematic strategic communications programmes and climate work, contributing to the development of future programmes and funding applications 

• Collaborate with our MarComms team to craft compelling copy for various platforms including web, e-marketing, and social media channels 

Due to the high volume of CVs and applications we receive, we can't always get back to everyone, although we will try our best. 

Working at Media Trust 

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team. In return we offer: 

• Remote working – while Media Trust does not have a physical office, we meet regularly in London for team collaboration and training, which requires occasional travel (typically 2–3 times per month). 

• 30 days annual leave plus bank holidays (pro-rated if part time) 

• Flexible hours, to be agreed with line manager 

• Pension contributions 

• 2 volunteer days each year 

• Attend two Media Trust Communications courses each year at no cost to you 

Flexible Working at Media Trust 

Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs. Our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We’re not always able to support every request. However, we will do our best to accommodate your needs. 

Application Deadline: 

Please submit your application by 9AM, Monday 15 December 2025. 

Candidates invited to interview will be contacted by Friday 19 December 2025 

First round of interviews will take place week commencing 5 January 2026  

Second round interviews will take place week commencing 12 January 2026

WordPress Developer
Remote working
£45,000 - £50,000 pa plus excellent benefits
35 hours per week
Permanent

We are looking for a Website Developer to take a leading role in developing, maintaining and enhancing our WordPress-hosted website and related digital platforms. You will help ensure our online presence is reliable, accessible, and secure, while supporting the wider website team with your technical expertise across both front-end and back-end development whilst adhering to good inclusive design and WCAG principles. 

You will:

· Build, maintain and improve website features, themes and plugins using modern frontend and backend tools and frameworks. 

· Develop clean, secure, well-structured code for WordPress, including custom plugins, API integrations and site functionality. 

· Ensure the website is fast, accessible, responsive, and optimised for usability across all devices. 

· Maintain the security, confidentiality and integrity of the website platform in line with relevant legislation, policies and best practice. 

· Translate business needs, user needs and Figma designs into functional website components, prototypes and page layouts that follow best practice guidelines and remain user centric. 

· Support and troubleshoot the website, resolving bugs, issues and performance bottlenecks. 

· Implement and manage web analytics (GA4/GTM), reporting and tracking to measure site performance, user behaviour and marketing effectivity. 

· Communicate with key stakeholders and the website team, translating technical information into clear, plain language everyone understands 

· Continuously improve the website using new tools, techniques and industry best practices. 

How will you fit in with the team? 

As a developer in the organisation’s Technology capability, you will be part of a team who: 

· Design, build and iterate services and products for our organisational and deaf community's needs, following Agile software development principles. 

· Work on discoveries, prototypes and continuous improvements that span the charity’s cross matrix ways of working. 

· Collaborate with a team of content managers, UX and UI/interaction designers to build and test newly required core website codebase changes and supporting plugin functionalities. 

We are one team with a shared purpose, and you will work iteratively across the charity to bring impactful and meaningful work to life. 

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.  

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 1 December 2025
Interviews: w/c 8 December 2025

We are recruiting three Delivery Managers, two on a Fixed Term Contract for 23 months and one Permanent, to join our Service Design Team. Please state clearly in your supporting statement if you wish to be considered for the Fixed term or Permanent role.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions.

As a Delivery Manager you will take delivery lead of one or more of our critical digital products (and the relevant part of the service journey). That could be further improving an existing digital product like the recently launched website, or designing and developing a new digital product as part of our digital roadmap.

As a Delivery Manager, your role is to support one or more skilled multidisciplinary teams to deliver value. Within the Fund context, this typically means accessible user-centred services supporting our grant-holders, staff and the communities they serve.

Your role encompasses three main areas of responsibility:

• Agile and lean practices - coaching your team(s) to maintain a delivery and learning focus, using appropriate techniques to help them benefit from being agile.
• Team health and happiness - encouraging and motivating your team(s), enabling them to focus on their core work. Building trust and managing team dynamics.
• Delivery support – this covers range of tasks: reporting progress; helping product managers develop roadmaps and backlogs; building stakeholder relationships; removing obstacles for your team(s) and keeping the team focussed on delivering value whilst balancing strong user centred design, budget and time.

While you are an expert in agile delivery and team dynamics, you’re also required to have a thorough understanding of the principles of product and service design, software development, user research, user experience and accessibility.

Key responsibilities may include:

• Support the delivery of accessible user-centred services
• Lead on creation of delivery plans and report delivery progress
• Facilitating a range of agile ceremonies and workshops
• Support product managers to develop roadmaps and backlogs
• Build stakeholder relationships
• Agile team coaching and helping the team develop their agile skills
• Encourage and motivate a skilled multidisciplinary team (design and development) to deliver value in a timely manner

Interview details:

• Date: 10 - 12 December 2025
• Format: Virtual
• Location: UK-wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown

We will be hosting a briefing session on: Thursday 20th November 12:45 – 13:30 pm, to register or ask any questions please email us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Solid foundation in agile delivery; experience using different approaches & delivery methods, choosing appropriate methods to fit the situation.
• Understanding of user-centred design/delivery across different stages of a project lifecyle.
• Experience in facilitating a range of agile ceremonies including team planning, reviews, retrospectives and stand-ups. Can bring people together to form a motivated team and create the right environment for a team to work in.
• Ability to maintain delivery momentum, managing a sustainable pace & tempo. Continuous approach and using to data to inform planning, forecasting, estimating, managing uncertainty and contingency planning.
• Ability to actively address risks, issues & dependencies (including outside ownership) and remove blockers or impediments affecting delivery. Proactive approach to recognising & dealing with issues and blockers.

Desirable Criteria: 

• Delivery day to day financial management, balancing cost vs value, monitoring cost, budget & escalate issues.
• Certification in either Certified Scrum Master (CSM), Professional Scrum Master (PSM), Agile Certified Practitioner (PMI-ACP), Agile Project Manager (AgilePM), training is useful, although practical experience is more important.
• Technical knowledge of software development life cycle (SDLC) and ITIL processes. Ability to act as a bridge between technical & non-technical colleagues.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Purpose
This is an exciting new role supporting the planning and delivery of the marketing and communications activity within a leading mental health charity.
We are looking for someone with a love of producing engaging digital and visual content, who will be excited to manage the Trust’s social media presence and social media channels. The postholder will maintain a strong, consistent brand identity across all materials and ensure content supports fundraising, awareness, and charitable activities.
As the Content and Creative Marketing Manager, your role provides significant
contribution to the organisation’s overall communications strategy and has operational leadership for marketing and campaign management, with particular responsibility for the development and delivery of creative, high-quality design and content that brings the Trust’s mission and impact to life across all channels.

Key responsibilities and duties:
Creative Content and Design

• Lead on the creation and delivery of digital and visual content across all platforms, ensuring consistency with brand and tone of voice.
• Produce high quality visual and multimedia content, including graphics, photography, podcasts, and video, for use across web, email, and social media.
• Design marketing and campaign assets (including printed materials such as posters and leaflets), using tools including Adobe Creative Suite, Canva, CapCut, Indesign, Photoshop and Illustrator ensuring materials are accessible and on-brand.
• Develop templates and style guides to support consistent, efficient content production across the organisation.
• Commission and manage external creative partners (e.g. designers, videographers, photographers) when required.

Social Media Management

• Oversee the Trust’s social media strategy and day-to-day content planning, ensuring platforms are vibrant, engaging, and aligned with key messages.
• Develop and implement creative campaigns to grow reach and engagement across all social media channels.
• Monitor performance and use analytics to inform content development and scheduling.
• Stay up to date with social media trends, tools, and formats, identifying opportunities to innovate and test new approaches.
   

Team Collaboration and Coordination

• Work collaboratively with colleagues to plan, develop, and deliver engaging content for digital channels, newsletters, and campaigns.
• Work closely with the Marketing and Communications Manager to ensure creative content integrates effectively with campaign planning and digital strategy.
• Collaborate with colleagues across the charity to source stories, visuals, and opportunities for content creation.
• Maintain an organised content calendar and library of creative assets.
• Line manage and/or mentor junior colleagues (as applicable) to support them to deliver excellence across all communication and marketing activities.
• Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post.

Monitoring and Evaluation

• Track and report on engagement metrics across digital channels, drawing insights to inform future content.
• Contribute to team reporting on communications performance and impact.
• Maintain awareness of audience preferences and trends to shape future content direction.

General responsibilities and duties

• Ensure that systems and processes are used as expected, and that our database is being updated and utilised as the central source of information.
• Provide regular updates on progress against agreed objectives and contribute to wider departmental reports as required.
• Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures.
• Liaise with a wide variety of people and organisations including supporters of the charity, trainers and funders.

To apply
If you would like an informal discussion about the role with our Head of Communications, this can be arranged via email to recruitment(at)charliewaller(dot)org
The deadline for applications is 12 noon on Sunday 30th November 2025.
Please submit via your chosen job website, or send your CV, a portfolio of creative work, and a supporting statement to recruitment(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a portfolio and a supporting statement.
You will hear back from us by Wednesday 3rd December, if not before and should you be shortlisted, an interview will take place w/c 8th December and will involve a competency interview along with a short design based task relevant to the role.
We will provide details about the task 24 hours in advance to allow candidates time to prepare and we will also provide 50% of the interview questions in advance so that all candidates can perform at their best.