Development And Implementation Manager Jobs in Manchester

Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

The role:

A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:

· Playing a pivotal role in providing operational and strategic leadership in the financial management of SCIE

· Leading the Finance Team on all aspects of SCIE’s day-to-day financial operations to ensure financial health, long-term sustainability and compliance with polices, charity legislation and other relevant financial standards

· Leading on the process of preparing and setting budgets, financial forecasting and reporting, liaising closely with the Director of Finance and Corporate Resources and budget holders as appropriate

· Lead on the timely preparation and production of the monthly management accounts, ensuring income and expenditure is recognised accurately with appropriate, supporting audit documentation in place

· Lead on the critical undertaking of required financial due diligence approval checks against the raising of our client sales invoices, monthly payroll submissions, fortnightly BACS runs, cash flow management and bank reconciliations

· Leading on SCIE’s annual external audit, including the preparation of our statutory accounts, ensuring compliance with all relevant charity legislation, regulations and financial reporting standards

What we are looking for:

· Achievement of a recognised, fully qualified professional Accountancy qualification (for example, ACA, ACCA, CIMA or equivalent) 

· A dynamic and experienced individual, with proven experience in a senior financial management role, ideally within the charity sector

· Proficient in preparing, analysing and presenting financial statements (income statement, balance sheet and cashflow statement).

· Excellent communication and interpersonal skills, including the ability to explain financial processes to non-financial staff.

· Strategic thinker with a proactive approach to problem-solving and decision-making

· Proven IT skills, including a high-level proficiency in Microsoft Office packages, with a strong knowledge of Excel’s functions and formulas

· Proficient in financial management software and tools

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

Head of Operations

We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
 

Position: Head of Operations

Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)

Hours: Part-time: 0.6FTE – 08.FTE

Contract: 2-year fixed-term contract

Salary: Up to £43,000 pro-rata depending on experience

Closing date: 12 noon Friday 4th October

About the role:

We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.

Key areas of responsibility include:  

• Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
• Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
• Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
• Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
• Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
• Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
• Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
• Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
• Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.

Essential knowledge, skills & experience include:

• Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
• Strong leadership qualities to lead operations and fulfil an executive function
• Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
• Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
• Exceptional interpersonal, verbal and written communication skills
• Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
• Exceptional people management and coaching skills with experience of managing HR and L&D functions
• Excellent project management and organisational skills, able to multi-task with attention to detail
• Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
• Strong analytical and problem-solving skills
• Risk management: able to identify and manage organisational risks and operational issues

About the organisation:

The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:

• Restoring mental, physical and emotional wellbeing
• Overcoming isolation and reconnecting with a healthier support network
• Rediscovering confidence and self-belief
• Identifying practical coping strategies

The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse

How to apply

Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.

Diversity, Inclusion and Safeguarding

The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do.  We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.

We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.

You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

The Family Services Coordinator is responsible for providing families (parents/carers and children up to ten years) affected by cleft with opportunities to access accurate information, connect with each other and form supportive communities. They will champion CLAPA volunteers and will lead on the development and effective delivery of our volunteering strategy.

Job title: Programme Officer

Reports to: UK Programme Manager

Contract: Full time (37.5 hours per week); 12-months, fixed term contract (possibility for extension, subject to funding)

Location: Remote, UK-based (with possibility of occasional travel within the UK)

Salary: £25,000

Benefits:

● 25 days annual leave plus bank holidays with additional office closure between Christmas and New Year

● Pension scheme

● Training and development opportunities

 Introduction

THINK EQUAL is a global education initiative with a mission to ensure that Social and Emotional Learning (SEL) becomes a mandatory subject for all children in early years settings globally. SEL is the process through which knowledge, attitudes, values and skills such as emotional intelligence, empathy, self-awareness, self-regulation, social awareness, relationship skills and responsible decision making are developed.

SEL helps young people to:

•  build and maintain psychological resources;

•  know themselves and their emotions and to engage in positive relationships;

•  make good decisions, behave ethically and responsibly;

•  learn self-regulation and avoid negative behaviours;

•  undo gender stereotypes and be gender equal;

•  have self-worth, confidence and the right to voice and agency; and

•  transition into ambitious and empowered young adults.

To support educators and governments to achieve this mission, THINK EQUAL has developed a global SEL Programme for 3-6 years-olds. The Programme is constructed around narrative children’s books, lesson plans and teaching resources which provide the concrete tools educators need to teach SEL in a low-cost and adaptable format.

The THINK EQUAL Programme has a global presence across six continents and has undergone three RCT trials in contexts as varied as Colombia, Botswana and Australia. There is a growing demand from other countries for the THINK EQUAL Programme and the organisation is now strengthening its team to be able to respond to this demand.

Purpose of the Role

Working at the forefront of Think Equal’s mission to bring the ‘missing subject’ to the hearts and minds of children in the UK, the role of the UK Programmes Officer would be to ensure the successful delivery of the Think Equal programme across early years classrooms in the UK and support the Business Development team regarding potential expansion of the programme into new areas. Working within the dynamic Global Programmes team alongside dedicated UK-focused colleagues, this role is highly motivating, and requires great organisation and communication skills as well as an enthusiastic, solution-focused attitude.

Responsibilities

Programme support

Support and coordinate the delivery of the Think Equal programme across  UK projects. This includes:

○ Planning and delivering information sessions, launch events and other events engaging Think Equal practitioners in both online and in-person.

○ Enrolling new practitioners into the Think Equal training platform as they sign-up to the Think Equal programme.

○ Supporting in organising and the implementation of the Think Equal programmes in the UK.

○ Supporting and communicating with the TE classrooms teachers to ensure fidelity and high quality of implementation.

○ Building relationships with key stakeholders including nursery workers, primary teachers, primary heads, local authorities.

○ Effectively and efficiently updating, reporting, and analysing relevant data relating to projects.

○ Planning and leading Focus Groups with participating practitioners.

○ Arranging and attending occasional on-site visits to participating schools, reviewing fidelity to the Think Equal model, and programme impact.

○ Collecting and managing feedback from participating schools/settings with a view to contributing to Think Equal marketing, adhering to Data Sharing laws.

Other duties

● Liaising with the Business Development team regarding potential expansion of Think Equal in the UK.

● Supporting the UK Manager with the relationships with Local Authorities to further expand the Think Equal programme either within the area or beyond.

● Undertake research-based tasks relating to UK programme growth, funding opportunities or project development.

● Undertake any other reasonable initiative and or activity as required to support other members of the team.

● Participate in occasional in-person UK team meetings.

Person Specification

Experience

Essential:

● Experience of planning and/delivering workshops or presentations

● Experience working to deadlines, establishing priorities in a multi-layered workload

● Experience in administration and data management

Desirable:

● Experience in a business development or fundraising role

● Experience working in a small to medium sized charity

● Experience working in or with the UK education sector, ideally early years’ classrooms

● Experience working for a Local Authority

● Experience of Project/Programme coordination

Qualifications and skills

● Undergraduate degree or equivalent

● Proficient technology skills, including a strong ability to use Microsoft (including Excel, PowerPoint and Word), as well as Google suite

● Strong interpersonal and communication skills - able to interact with different audiences and all levels of people

● Excellent verbal and written communication skills

● Ability to establish and maintain constructive professional relationships and perform effectively as a member of a team

● Excellent time management skills with the ability to prioritise work and meet tight deadlines

Knowledge and understanding

● An understanding of the UK education sector, including systems and frameworks in place to support staff and ensure effective learning outcomes

● Exhibit passion and excitement about the mission of the work and have a can-do attitude

● Works with independent flair, using strong initiative alongside honouring the core values of the organisation

● Working collaboratively within a growing organisation

● Understanding and practice of the values of inclusivity, equality and diversity

Other

● Eligible to work in the UK

● Willingness to work flexibly to accommodate occasional duties outside of working hours (time can be reclaimed in lieu)

● In possession of, or able to secure, an enhanced DBS check

● Support the vision, values and objectives of the organisation

● Undertake training as necessary in line with the development of the post

Deadline to Apply – Sunday 13 October 2024 23:59 

Job title: Communications and Engagement Officer

Location: Birmingham, London or Greater Manchester

Salary: £26,000 – £31,000 (London), £23,500 - £29,000 (Manchester or Birmingham)

Hours: 37.5 hours per week

Contract: Permanent

Overall purpose

This is a key role that will work closely with the Senior Communications Manager, Head of Public Engagement and Senior Digital Marketing Manager.

You will contribute to the implementation of our communications, engagement and fundraising strategies, ensuring that your work is anchored in our organisational and team strategic goals. You will also be closely involved in team planning, whether it’s inputting into our operational plan or sharing ideas for new campaigns. 

There are opportunities to get hands-on developing and delivering communications and fundraising campaigns to educate and inspire individuals, businesses, and other audiences. The aim of these campaigns is to help remove barriers to employment for refugees and bring about systemic change via our partnerships. Please note, we do not currently run political campaigns.

You will be responsible for creating and delivering day-to-day communications across our owned channels (social media, email newsletters, and some website content). You will also help colleagues create content for earned and paid communications that they’re leading on (press and media, digital marketing, engagement with influencers)

A team player, you will build strong relationships across Breaking Barriers so that you can source and develop content that:

• increases our visibility and influence
• showcases our impact
• inspires members of the public to help refugees build new lives in the UK
• engages and stewards our key audiences, including corporate partners, employees who advocate for refugees, individual donors, volunteers, and people of a refugee background.

You will support the Senior Communications Manager to maintain our strong brand, ensuring that all our content complies with our brand guidelines and is of a high standard.

With a good eye for detail, you will play a key role in our data management, including overseeing data on the storytelling section of our CRM, monitoring communications enquiries, and setting up and running reports. You will become a Salesforce Superuser (full training and support will be provided for this).

It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge. The Public Engagement team is fast-paced. We support each other, approach problems with a good sense of humour, and are willing to experiment and learn.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

ABOUT GLAN

The Global Legal Action Network (GLAN) works with affected communities to pursue innovative legal actions across borders to challenge states and other powerful actors involved in human rights violations and systemic injustice. Our actions address the most pressing instances of human rights concern and they fall within the following themes: War and occupation; accountability and supply chains; environmental and economic justice; and migration and border violence.

Since our establishment in 2016, we have developed legal strategies directly addressing human rights impacts in over 23 countries and territories. Our cases include the successful legal challenge against imports of cotton produced with forced labour in Xinjiang (East Turkistan) into the UK on behalf of World Uyghur Congress and the climate case against 32 European States before the Grand Chamber of the European Court of Human Rights, brought on behalf of six Portuguese youth-applicants.

More recently, we have supported the preeminent Palestinian human rights organisation Al Haq, to rapidly challenge UK weapons exports to Israel due to the risk of these arms being used in violations of international law. 

ABOUT THE ROLE

As the Head of Strategic Communications at GLAN, you will spearhead the development and execution of a comprehensive communications strategy that amplifies GLAN's mission and impact on a global scale.

You will lead the strategic planning, implementation, and evaluation of all communications efforts to enhance the organisation's brand, increase public awareness, and support advocacy and fundraising initiatives.

A key part of your role will be to establish GLAN's voice and brand, ensuring it resonates with diverse audiences. You will lead on improving our website and communications style, producing high quality content and ensuring consistent and compelling messaging across all platforms.

By fostering strong relationships with key stakeholders, including the media, partners, and the affected communities we support you will play a crucial role in advancing GLAN's vision to challenge injustice through innovative legal strategies. 

Reporting directly to the CEO you will form part of the Senior Leadership Team to drive organisational growth & development; looking beyond your immediate communications responsibilities.

This is an exciting time to join GLAN. We are seeking a Head of Strategic Communications to build an ambitious communications strategy focused on some of the biggest human rights and climate change issues of our time. At this point in time, the team is small with some budget to work with external freelancers, consultants or agencies. We are looking for someone to grow with GLAN; joining us with a communications team of two and developing your team in the years to come. You should recognise that in the short to medium term, the role will involve some hands-on responsibilities until such time that we can expand the team.

KEY RESPONSIBITIES

Communications Strategy

• Align cross-media communication strategies with thematic goals to maximise success across all initiatives. Develop campaign & advocacy communications which will influence change.
• Collaborate with project delivery teams across GLAN to ensure a consistent calendar of communications, highlighting all key areas of work.
• Lead and mentor a high-performing communications and advocacy team, currently including a Campaigns Coordinator.
• Create and manage the departmental budget in alignment with the overall communications strategy.
• Utilise data and insights to map and analyse audience behaviour, informing and optimising communication activities.
• Monitor and evaluate the success of campaigns, tracking performance against strategic KPIs.

GLAN brand

• Oversee the review and redesign of the organisation's website to enhance user experience and engagement.
• Champion and promote the use of GLAN's brand among colleagues, fostering a unified brand identity.
• Develop a strong brand presence and establish comprehensive brand guidelines that reflect GLAN’s core values, emphasising the voices of affected communities in all communications. 

Senior Leadership Team (SLT)

• Serve as a key member of the senior management team, contributing to strategic decision-making and organisational planning.
• Represent the organisation externally at events, conferences, and meetings.
• Prepare communications updates and reports to the Board and relevant committees Work with SLT to improve impact measurement across GLAN.
• External stakeholders Be a Face of GLAN; building & cultivating tactical relationships and networks
• Develop a robust relationship management system to enhance engagement with key press contacts, partner organisations, related networks, and other critical stakeholders.

GENERAL RESPONSBILITIES

• Undergo ongoing training to stay updated with changes and new developments in the legal field.
• Always conduct yourself in an ethical and professional manner. Adhere to all company policies and procedures.
• Undertake any other reasonable task or duty as may be assigned by the Director, Chief Operations Officer, Senior Lawyers or Board of Trustees.

POSITIVE ACTION STATEMENT

We regret that GLAN’s workforce is currently not representative of society. We seek excellence in our team, and we are aware that in not attracting diversity, we are missing exceptional candidates. We are looking to expand on the range of experiences and perspectives of our colleagues, as we believe this will better serve the people we represent. We especially invite applications from those with knowledge of the language, culture, and political environment of countries in the Global Majority, particularly those in which we currently work.

BENEFITS

You are likely to join the Global Action Network because you are passionate about our work. But here are some other great reasons to work with us:

• Salary £50,000 - £55,000
• Home working
• We’ll enrol you in a pension scheme, with 3% contribution from GLAN if you put in at least 5%.
• We have access to an Employee Assistance Programme.
• 25 days annual leave, plus bank holidays and three days gifted between Christmas and New Year
• Enhanced maternity, paternity & adoption pay
• Enhanced compassionate & bereavement leave
• Paid wellbeing leave
• Access to co-working spaces
• Homeworking allowance (as per HMRC guidelines)
• Potential for sabbatical leave to support staff who wish to take time away from work to pursue travel, study or other personal life changes 

QUALIFICATIONS

A degree or equivalent professional experience in a relevant discipline.

EXPERIENCE

Essential

• At least 5 years’ experience in a senior communications position with overall responsibility for organisational strategy design and delivery
• Experience in developing and implementing campaign based communications strategies, advocating and influencing change Line management and team development including KPI setting in line with strategy
• Brand identity and development Experience of maximising campaign success and creating compelling media assets on a small budget
• Experience of monitoring and evaluating multichannel communications and presenting this data as a tool to optimise communications
• Experience working with external agencies

Desirable

• A progressive communications style empowering the communities we support.

SKILLS & KNOWLEDGE

Essential

• Excellent verbal, written and interpersonal communication skills, with the ability to communicate and tailor content effectively for different formats and audiences and with high levels of accuracy and attention to detail
• Proven ability to meet tight individual and group deadlines and to manage one’s own workload through effective prioritisation, time management and organisational skills
• Excellent interpersonal skills
• Ability to spark collaboration with external and internal stakeholders
• Works well to deadlines

Desirable

• Experience of developing communications strategies for small NGOs
• Experience of, and interest in human rights and environmental issues

SPECIAL REQUIREMENTS

GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties. You will be required to attend semi-regular meetings & events.

GLAN VALUES

GLAN has a set of core values. As a Lawyer you would be required to uphold these values through some of the examples below:

Community Centred

• Ensure effective development & delivery of communication strategies & plans that contribute to our vision and mission, ensuring our communications feature the voices and issues faced by the communities we support.

Partnership Focused

• Building and maintaining key relationships internally and with press, partners, networks and communities.
• Experienced in coordinating communication campaigns with external networks.

Radical

• Committed to deep, systemic change rather than superficial fixes both in how we work and how we run our organisation.
• We strive to dismantling systems of oppression that perpetuate racial and class inequalities within our organisation and the communities we serve.

Creative

• Bold, innovative, and creative in the identification, development and communication of our work.

Tenacious

• Build long term case strategies to persist in awareness raising and maximising support for our cases.

Transforming Lives for Good (TLG) is a national Christian charity working in partnership with local churches to give struggling children a hope and a future. An exciting opportunity has arisen for an individual to join our award winning (Sunday Times Best Not for Profit to work for) team as Head of Finance. We’re looking for a commercially minded and relational leader capable of developing the finance team and bringing strategic financial leadership to the organisation at every level.

To join our dynamic staff team, we are looking for an individual with clear systematic thinking and ability to embed system changes in an increasingly complex organisation. You’ll enjoy working in a growth context and come with an entrepreneurial, problem-solving mindset and the high expectations that inspire excellence in all those around you. As a key member of the Wider Leadership Team, you will play a central role in developing the financial leadership and culture throughout our organisation with outstanding judgement and integrity. If this sounds like you and you share our passion to see UK churches transforming the lives of struggling children, then we would love to hear from you.

TLG is a Christian charity hence, we are looking for individuals with a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

SignHealth is partnering exclusively with Robertson Bell to recruit a Credit Controller on a permanent, full-time basis. SignHealth aims to improve healthcare and access to health services for deaf people. As well as campaigning, research and health promotion, we provide supported living schemes and outreach for deaf people with mental health problems. We provide a national Advocacy and Counselling service and support for deaf victims of domestic abuse.

This role will be responsible for the collection of service contract debtors, as well as care fees from self-funding and local government authority residents. The role will interact with a wide range of stakeholders and will deliver excellent customer service – working proactively to reduce any barriers to debt collection and to improving SignHealth’s debt collection processes at a time the organisation is forecast to grow rapidly and significantly.

The key responsibilities of this Credit Controller role include:

• Raise all sales invoices (recurring and ad hoc), for SignHealth in an accurate and timely manner.
• Work with the Accountant and Head of Finance to develop and maintain accurate invoicing schedules.
• Work with colleagues across SignHealth to ensure that accurate invoices are raised – e.g. to account for changes in service delivery
• Build and maintain strong relationships with customers and other stakeholders to ensure prompt payment and resolution of billing disputes
• Proactively chase outstanding debts through telephone calls, emails and letters
• Perform monthly sales ledger reconciliations and check for anomalies, work with other finance team members to reconcile statements to the accounts
• Provide regular debtor status reports to the Accountant and Head of Finance – contribute to the development of management information for ELT including the cash flow forecast and debtor aging – as well as drafting written commentary for the management accounts
• Maintain accurate contact and contract information for all customers
• Contribute to the development and implementation of process improvements and recommend internal process improvements
• Take an active role in aiding managers’ and team members’ understanding of their financial responsibilities

More about SignHealth:

Every hour of the day, someone from SignHealth is working to improve the health and wellbeing of Deaf people.

Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness.

We also deliver our own services to reach Deaf people in our shared language in their moment of need, through domestic abuse support, therapy, advocacy, and residential services.

The successful candidate will have:

• AAT qualification or qualified by experience
• Proven experience in credit control – ideally with NHS ICB/CCB and Local Authority experience
• Experience with finance systems such as QuickBooks etc
• A background working in the charity or social care sector ideally
• Effective team player able to work on your own initiative as well as part of a team
• Strong organisational and time management skills, including the ability to prioritise workload and work within strict deadlines

This opportunity will be based remotely and offers excellent benefits including 25 days annual leave (excluding bank holidays), two additional wellbeing days and a Defined Contribution Pension Scheme.

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!

The TSA is seeking a highly experienced, confident and capable Head of Fundraising to provide leadership and direction on all aspects of income generation. The charity has gone from strength to strength over the last 24 months, including income generation, and we are looking for an experienced fundraising professional to continue this amazing work.  

Working closely with the TSA’s Joint Chief Executives, you’ll join the Senior Management Team and will be expected to successfully implement our new three-year fundraising strategy, which aims to diversify and raise income in a sensible yet ambitious way. 

You’ll have a genuine passion about making a difference and working with a range of different people to increase income across multiple streams. The chosen candidate will have experience of developing multiple income streams, building and maintaining meaningful relationships with existing and new supporters and demonstrable exceptional communication skills.

In return, you’ll know that you’re making a massive difference in the lives of thousands of people across the UK, while working in an environment that encourages flexible and supportive working. 

Head of Fundraising responsibilities 

Strategic, leadership and management 

• Provide leadership for fundraising and income generation across the TSA team. Attend regular strategy meetings and be a leading voice in shaping the TSA’s income generation activities 

• Lead in the development, implementation and review of fundraising polices and strategy ensuring they are in line with the overall organisation business plan 

• Provide line management for the Fundraising Manager and Grants and Trusts Manager, including regular meetings and ensuring that the fundraising team are fulfilling all areas of their roles, meeting agreed KPI’s and achieving set income targets 

• Lead on the annual business planning and budget cycle for the income generation 

• Effectively collect and analyse data to demonstrate income trends, the impact of fundraising and income generation. Use this data to inform quarterly reports to the Board of Trustees, determine the impact of the team’s work and drive continual improvements in policy and practice 

• Attend and actively contribute to weekly TSA team meetings 

Income Generation and partnership 

• Lead on all income generation activities, with a focus on developing new fundraising initiatives for corporate giving, major donor fundraising, legacy giving and TSA appeals 

• Develop and deliver short and long-term fundraising and partnership strategy for the TSA. Ensure that the TSA has a balanced portfolio, and the fundraising team successfully delivers income across multiple streams

• Working closely with the Joint Chief Executives and Grants and Trusts Manager, expand the TSA’s range of research funding sources to include public, academic, commercial and innovation funding alongside investment from the TSA itself 

• Accurately forecast and monitor against income generation targets 

• Identify opportunities to work with partners on areas of common interest where the TSA can achieve more through joint funding, gifts in kind (such as time or services) or delivering joint projects than the charity could do by working alone 

• Ensure the TSA’s fundraising policies, procedures are up to date and that all fundraising activities comply with law and the Fundraising Regulator guidelines 

• Continue to maintain established, and develop new relationships with potential fundraising supporters and partners across all sectors 

Marketing and communications responsibilities 

• Work closely with the communications team to develop inspiring fundraising campaigns, appeals, cases for support and content for distribution across all digital platforms,including social media, e-newsletters and Scan magazine, website and fundraising platforms 

• Continue to strengthen our supporter engagement plans to identify and build excellent working relationships that leads to increase income 

General responsibilities 

• Adhere to all TSA policies, procedures, values and behaviours 

• Comply with all internal and external Health and Safety requirements and complete Risk Assessments as appropriate 

• Work as part of a small fundraising team, you will enjoy taking on new challenges and happy to work flexibly as the TSA continues to develop and grow 

• Represent the charity at a small number of TSA events as required 

Other requirements of the post 

The post holder must be prepared to work flexibly to meet the needs of the organisation. This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.  

A DBS enhanced disclosure will be required prior to taking up post. 

Person specification 

Essential 

• Strategic thinking and planning 

• Multi-tasking, ability to manage a diverse workload, prioritise needs and manage your own time 

• Proven background in fundraising and income generation leadership across multiple income streams including community, corporate, major donors, regular giving and legacy

• Experience of building relationships with major donors and corporate supporters 

• Demonstrated experience of developing strategies and business plans 

• Experience of leading a team and line-managing colleagues. At least 5 years’ experience of managing a fundraising team 

• Experience of developing standard operating procedures and embedding them in day-to-day operations 

• Experience of managing budgets 

• Able to set and manage ambitious income targets 

• Able to grasp complex issues and communicate complex issues simply 

• Quick learner and able to onboard swiftly 

• Experience of working with customer relationship management databases (please note that we use Beacon) 

• Experience of a broad range of communications tactics across media, supporter engagement, websites and social media, internal communications 

• Able to work with people with a wide range of abilities, with a warm empathetic style 

• Experience of collecting and monitoring data to analyse service impact and drive service improvements 

• Excellent communications skills (oral and written) 

• Understanding of the relevant regulatory frameworks, Institute of Fundraising Codes of Conduct, Fundraising Regulator guidelines and Gift Aid regulation 

• Effective team player who is willing to take on new challenges and work flexibly to meet the needs of the charity (including occasional evenings and weekends to deliver presentations and attend events) 

Desirable 

• Fundraising or communications qualification 

• Experience of working with people living with learning disabilities or autism 

• Experience of working with children or adults with disabilities or chronic health conditions 

To apply, please submit your CV and a cover letter (no more than two pages) telling us how you meet the requirements for this role. 

Shortlisted candidates will be invited to attend a competency-based interview. The interview process will include a test of essential skills. 

Due to the expected volume of applicants, we will not be able to acknowledge candidates who are not shortlisted. 

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours (we are happy to consider part time with 0.6 FTE as a minimum)

Start date: November 2024 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £30,900 - £34,250 per annum if based in London. £28,325 - £31,675 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: 27th October 2024

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY 

upReach has grown quickly over the last 5 years, and our successful Income Generation brings with it a number of administrative elements, which are currently spread across numerous team members. We are investing in this new position in order to centralise those diverse admin responsibilities, with the Income and Finance Liaison Senior Officer taking full ownership of the associated processes and deliverables, and helping to establish "best practice" to support the Charity in our next growth phase.

The Income and Finance Liaison Senior Officer will contribute to the growth of upReach by working across the Income Generation and Finance teams contributing to a wide range of income and finance related activities. You will support the teams to meet income targets and deliver the 2024-27 strategic plan.

OUR VALUES

upReach upholds the following values:

• Perseverance

• Integrity

• Advocacy

• Aspiration

• Proactivity 

CORE RESPONSIBILITIES

Reporting to the Director of Income Generation and External Engagement you will work closely with the Director of Finance, CEO, Finance and Programmes teams, and colleagues across the income generating and external engagement team;  supporting them to meet financial targets, provide excellent stewardship and to  implement key administrative and financial processes. 

The core responsibilities include: 

Income generation and External Engagement

• Ownership of a range of administrative tasks, including stewarding of donors and partners and support of the Development Board.

• Promptly addressing incoming queries from supporters and partners, including email, telephone and post; assist the team by managing;

  • Departmental email inboxes

  • Prioritising requests and responding where appropriate

• Oversee the management of contracts with partners and funders; generate, issue and follow up in a timely fashion.

• Support the timely production of monthly management reports.

• Play a key role in the complaints procedures for the department and conduct full investigations where needed.

• Work with the team to ensure all relevant data is created and maintained regularly and accurately on the CRM (Customer Relationship Management) database.

• Keep on top of developments, changes in trends and patterns, new techniques and legislation. 

Finance

• Act as the key liaison point between the income generation and finance team.

• Work with Finance to identify and find solutions to bottlenecks in the purchase order, invoicing and payment process.

• Ensure that money coming into the charity can be identified and coded accurately on the CRM database and finance systems.

• Create and maintain accurate records in the finance system, including billing values, timings and dates.

Team Working

• Work with colleagues across the department and organisation.

• Lead and support rotatees (Team members on the Graduate scheme) and volunteers as required.

• Ensure upReach promotes a high performance culture and professional integrity.

• Support the implementation of business improvement and people development initiatives.

• Commit to the annual appraisal process, including deadlines and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals. 

Other

• Occasional out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders

• Some UK travel will be required from time to time

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.

SKILLS AND EXPERIENCE

The ideal candidate should display these skills: 

• Excellent organisational skills and the ability to prioritise and deliver to tight deadlines across different departments

• Strong administrative and numeracy skills

• Excellent communication skills (both oral and written) 

• Problem solving and solution focussed

• A wonderful team player with a positive and enthusiastic approach

This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment. 

To be successful in this role, it is anticipated that you will have experience of working in a fast paced environment, and are able to demonstrate a high level administrative and numeracy skills;

• Strong relationship building and customer service experience with internal and external stakeholders.

• Experience working in a fast-paced environment.

• Ability to maintain accuracy and work independently to find solutions to problems.

• Supporting the preparation of annual budget reviews and KPI (Key Performance Indicators)/OKR reports (full training will be provided as required)

• Ability to work cooperatively with and through people to reach goals.

• High-level of computer literacy, specifically Google Suite

• Working on a variety of projects at the same time and delivering to deadlines.

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave.

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, this increases to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials.

• Dedication to Staff Wellbeing through our Employee Assistance Programme 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Ethnic Minorities Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close at 11:59pm on 27th October 2024. 

EQUAL OPPORTUNITIES

upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.

Appointment Type: Full-time, Permanent

Working hours: 35 hours per week to be worked Monday to Friday

Location: Cathedral Centre, 3 Ford Street, Salford, M3 6DP Salary: £36,338 - £40,289 per annum depending on skills and experience.

Enhanced Benefits: Help@Hand- employee assistance service, including remote GP appointments, counselling, physiotherapy. The Diocese also offers a pension scheme, death in service cover and 25 days holidays, plus statutory bank holidays and 5 Diocesan closure days (over Christmas and Easter). For the right candidate, reduced hours/ flexible working will be considered but the applicant must be able to reliably commute to the office on Ford Street on a regular basis.

About: The Diocese is a supportive and interesting place to work. We are looking to appoint a tenacious and self-motivated individual to support and develop funding streams (predominantly trusts, grants, foundations and legacies) as part of our new Property Strategy.

What we are looking for: We are looking for a person to make the role their own. The successful applicant will have excellent written skills with the ability to produce concise and creative bids. They will also have proficient IT skills, specifically Microsoft Office software and excellent communication and presentation skills required to build relationships with potential funders. They will have demonstrative ability to plan and prioritise their own workload with minimum supervision and be able to plan ahead and work within agreed timeframes.

What you will need: The successful candidate will need to have at least two years’ experience in an income generation environment as well as a proven record of successful applications for funding from Trusts and Grants. They will have a demonstrative ability to research and develop relationships with partners, Trusts, and other Grant-making bodies.

Safeguarding: The Diocese of Salford is committed to safeguarding and promoting the welfare of children and young people. The post-holder will be expected to contribute to a positive culture of safeguarding within the organisation. This post is subject to a Disclosure by the Disclosure and Barring Service and barred list checks will be undertaken for working with children and vulnerable adults. All employees of the Diocese are expected to work to promote the safeguarding of vulnerable groups. 

Closing date for applications: Monday 14th October 2024 at 12 noon