Development Campaigns And Individual Giving Manager Jobs in Holborn, Greater London
LMK (Let Me Know)
Programme Coordinator
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20 hours per week, ideally spread over 5 days, Monday-Friday. Possibility of term-time only work if preferred by applicant
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£30,000 p.a. (pro-rated)
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Working from home, with occasional travel to London
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Permanent contract
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by 2025-26.
We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops, embedding our programme into their annual delivery plans.
We have:
✔ A clear plan of who we want to target for our workshops over the next 3 years
✔ An engaged leadership team and Board of Trustees
✔ Evidenced outcomes, rich data/statistics and compelling case studies
✔ Diversity and strong social purpose
✔ A new organisational strategy that sets our vision from 2024-2027
✔ A new CRM system that has been built to support our ambitions
Job Purpose
The purpose of the Programme Coordinator is co-ordinate with all parties (Community Engagement Manager, the Programme Manager, LMK Leaders and the host organisations) to enable LMK to deliver high quality workshops for young people/youth work professionals/workplaces.
Acting as the lynchpin of the organisation’s delivery team, the Programme Coordinator takes the workshop brief from the LMK Community Engagement Manager and then works with the Programme Manager to secure facilitators (LMK leaders), ensures the host organisation receives all supporting information, and provides LMK Leaders with the resources they need to deliver the workshop effectively. This role is also responsible for regular reporting about workshop bookings and delivery.
Reporting to our CEO, the successful candidate will be part of LMK’s core staff team. You will work with LMK staff, LMK Leaders, members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our long-term strategy.
Key responsibilities:
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Provide excellent customer service to organisations who are hosting LMK workshops, ensuring that all communication is timely and accurate, and any questions are responded to in full.
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Liaise with the Programme Manager and LMK Leaders to ensure there is clear understanding around their areas of expertise, availability and any specific considerations that need to be taken into account when delivering workshops.
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Open up opportunities to deliver workshops to any Leader applicable, ensuring the allocation of workshops is done fairly and consistently.
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Ensure LMK leaders have the information and resources required to deliver their workshop.
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Work closely with the Research and Evaluation Manager to ensure that the correct evaluation surveys are made available to workshop participants.
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Work with our Head of Fundraising to track workshop delivery against funder commitments.
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Keep the CRM system data up to date in a timely way.
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Produce regular reports for the CEO on the booking and delivery of workshops, as well as any ad-hoc reports requested.
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Share Leader evaluation feedback from workshops with Leaders.
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Check invoices submitted by LMK leaders, and work with the Programme Manager to get them approved.
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Support the Programme Manager to organise LMK Leader Huddles and training events.
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Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.
Person specification
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At least 2 years’ experience in an event management/admin management/executive assistant/operations role where there was a strong requirement to work with multiple stakeholders internally and externally.
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Excellent communication and interpersonal skills, with an excellent track record of customer service.
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Proven ability to work well within a team.
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Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.
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Excellent organisational skills, with a keen attention to detail.
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Creative thinker with the ability to problem-solve and adapt in a fast-paced environment.
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Excellent IT skills across core MS/Google packages, ideally with experience of CRM use
Safeguarding
This post is subject to a basic DBS check
In return for your dedication, we will offer you
✔ The opportunity to help prevent relationship abuse and domestic violence in young people
✔ A competitive salary
✔ Working from home
✔ A genuinely flexible working environment
✔ Pension of 6%
✔ 32 Days of annual leave, (including bank holidays) – pro-rated for this role
✔ Employee Assistance Programme
✔ Wellbeing perks
✔ A diverse, bold and collaborative culture with two social meet-ups annually in London
LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.
LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.
We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.
You can learn more about how we handle your personal data and your rights by reviewing our privacy notice LMK Privacy Policy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title London Community Engagement Officer
Hours 35 hours per week, term time only, permanent
(Some elements of this role will likely require out of hours working)
Reports to Head of Membership
Remuneration£21,000 + £2,557 holiday pay + £234 Tax Free WFH Allowance (FTE equivalent £28,000)
Background
Our 68-year-old charity is one of the most exciting and flexible employers in the charity sector. Having supported 13,000 Parent Teacher Associations (PTAs) and their 100,000 heroic volunteer fundraisers to raise more than £1 Billion during the past decade, last year we began to lay the foundations for significant growth in impact during the decade ahead, not just to extend the impact of PTAs, but to provide more broader support for parents in enabling their children to live happy, healthy, and productive lives.
During the summer, we launched a membership magazine (PTA Extra), and a popular programme of parent webinar covering such topics as: ‘Supporting your child’s mental health’, ‘Helping your child succeed in KS2 English’, ‘Neurodiversity in Children Matters’.In the autumn began building a fundraising team to support PTAs by fundraising at the national level.In December we launched the highly successful ‘National Parent Survey’ to explore the challenges and concerns parents face. This year we relaunch a national publication for parents new to school, called ‘Be School Ready’, and our new ‘PTA Launchpad’ programme.
At Parentkind we have developed a culture of high expectations for supporting PTAs and Parents alongside an equally high expectation that colleagues take care of their mental health and well-being.We are obviously a parent-friendly and flexible employer, where colleagues work from home by choice, and are given agency to perform their duties in balance with life.Colleagues work around important life-commitments such as taking their children to school, attending a medical appointment, or just taking a walk.Colleagues are trusted to do great things, both at home and whilst working.
Main purpose and scope of Role
This role will play key to engaging with and supporting PTAs across the region, as well as a variety of stakeholders such as schools, parent groups, local authorities, potential sponsors or supporters and other organisations as our suite of programmes grows. This role initially focuses on the following, but is subject to change as programmes are launched or evolved:
PTA Programme
- Growing our network of PTAs.
- Supporting PTAs through leadership transition to minimise PTAs closing unnecessarily.
- Organising gatherings of PTAs to enhance the PTA community.
- Providing training and awareness sessions for PTAs.
- Providing community support to PTAs during peak activity periods online or by phone.
- Helping schools establish PTAs and supporting them during their first year through our new PTA Launchpad programme.
- Hosting and co-ordinating virtual webinars/meetings to demonstrate the value of PTA membership and the support available.
Parent Programme
- Raising awareness of Parentkind’s growing programme of support for parents, directly or indirectly through schools or other partners.
- Building relationships with parent groups to support engagement with our growing suite of parent support opportunities.
- Organising events for parents as part of our Parent Programme.
- Building relationships with regional stakeholders to support Parent Programme activities.
Other Programmes/Services
- Encouraging uptake or (when charged) sales of our broad and growing suite of programmes and services.
- Identifying and engaging with local and regional partners for our range of programmes.
- Feeding into programme design.
Wider Stakeholder Engagement:
- Attending appropriate conferences and educational meetings across the region.
- Developing relationships with key local authorities and individuals so they advocate our services and the benefits of our programmes
- Developing relationships with MATs so that they can advocate Parentkind and the benefits of its programmes.
- Identify any opportunities for external funding to from LA’s, Companies, or other funders with the support of our fundraising team.
Organisational Effectiveness:
- Create and implement operational annual plans and schedules to support our regional targets, ensuring that time specific milestones for their delivery are met.
- Regularly report on the health of our campaigns within your region, through identified KPIs and organisational targets.
- Ensure all knowledge and information is recorded, processed and maintained according to good administration practice.
General
- To keep abreast of relevant educational policy and legislation affecting our key audiences.
- To be flexible within the broad remit of the post.
- To undertake other duties as reasonably requested by the CEO and the Executive Leadership Team.
- To be self-servicing.
- To attend and participate in our performance, development, and training programmes.
- To abide by organisational policies, codes of conduct and practices.
- To be responsible for the health, safety, welfare of self, and other colleagues.
- Participating in and, as necessary, assisting with our national events and conferences.
- Supporting activities in other regions where a regional colleague is unappointed or unavailable.
Diversity at our core
Parentkind is committed to an inclusive and accessible recruitment process and encouraging equality and diversity with our team.We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.If you require any reasonable adjustments to support your application or interview, please reach out to us via email.
The Application Process
Please apply as soon as possible by submitting your application through Charityjob with a covering letter.Please note that we are unable to sponsor international candidates and candidates should be resident or very familiar with the region the role is applicable to and willing to move to the region before commencing the role.Candidates will require their own vehicle to support attendance at meetings, including schools.
We will be interviewing on a rolling basis, so please apply as soon as possible.
Parentkind is committed to safeguarding children in the schools we work and expect all colleagues to share this commitment.Appointees are subject to a DBS check.Having a criminal record will not automatically exclude applicants.
If you have not heard from us within two weeks following the closing date of the role, please presume that your application has been unsuccessful.
Plan International UK is a global children’s charity, working across more than 80 countries to deliver long-term development programmes, respond to emergencies and campaign with young people on issues that matter to them. They call on governments to do more to protect children’s rights, recognising that poverty, violence and discrimination still holds back millions of children and that these inequalities disproportionally affect girls. Plan International UK strives for an equal world. One where every child can reach their full potential and every girl can choose her own future.
The Talent Set are delighted to be working with Plan International UK, to recruit a Head of Supporter Marketing & Public Fundraising. This is a new role for the organisation, deliberately established to lead a step change in how Plan International holistically considers its supporters and how different interactions with the organisation can influence support.
As Head of Supporter Marketing & Public Fundraising you will be responsible for leading the teams that focus on how Plan International attracts, retains and stewards its supporters, delivering successful integrated marketing campaigns that grow public fundraising income and impact.
Plan International UK currently benefits from c.66,000 sponsors, c.42,000 campaigners and a wealth of regular supporters. You’ll lead a team of 22 (3 direct reports) to identify and think about the potential crossover of these audiences, developing and executing innovative marketing strategies that maximise the potential for their support, ultimately growing income and supporter lifetime value.
Culture change and team leadership will be critical to the position and success of this team, with the wider Fundraising & Supporter Engagement Directorate imminently launching its new strategy. As a senior leader within the directorate you will champion and inspire your direct reports and wider team to deliver against this.
By adopting a whole funnel approach you will lead with a growth marketing mindset, considering the bigger picture and marketing campaigns needed to increase brand awareness and draw in new audiences, alongside the multi product approach required to convert them into new supporters.
Key Responsibilities:
- Lead the Supporter Marketing and Mass Fundraising team, establishing an agile/solutions-focused culture and growth mindset that works collaboratively to establish great supporter experiences and maximises opportunities to grow income/increase support.
- Oversee the planning, execution and evaluation of acquisition and retention across multiple channels including digital, direct mail, events and face to face – tailoring communication and engagement strategies as necessary.
- Lead the team to develop and deliver innovative marketing strategies that attract, retain and inspire supporters – raising funds and increasing brand awareness accordingly by identifying opportunities and optimisations across the entire marketing funnel and customer journey.
- Manage the income/expenditure budgets effectively, allocating resources optimally to achieve maximum growth and ROI.
- Act as an effective senior leader within the wider directorate and collaborate cross-organisationally with senior colleagues in Plan International UK to solve problems, innovate and deliver on shared objectives.
Person Specification:
- Considerable experience leading an individual giving/marketing/digital fundraising function, demonstrating success and a results-orientated approach.
- Established team leader, able to build and develop high performing teams and motivate them to achieve ambitious growth targets.
- Experienced in managing complex multi-product supporter journeys, maximising ROI by ensuring resource is invested effectively across multiple campaigns and different audience segments.
- Proven expertise of managing multi-million pound marketing budgets and effective allocation of resources.
- Committed to Plan International UK’s position on promoting girls’ rights and gender equality, diversity and inclusion and anti-racism and integrating this into all aspects of your work.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
About the role
This is an exciting new post in the Communications Team at Glass Door. Reporting to the Head of Communications, this role will support the delivery of a new paid & organic digital marketing strategy, working closely & collaboratively with both the Comms & Fundraising Teams, as well as co-lead on the delivery of a new website.
Through this role, we will ensure that all our existing supporters are actively communicated with and that we are regularly engaging with a range of new supporters through a unique & tailored approach.
What you will do as part of our team
Marketing:
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Work with all internal stakeholders to develop digital marketing campaigns across paid, earned and owned channels delivering against KPI’s for income, campaigning and brand awareness.
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Co-manage delivery of multiple/ congruent campaigns, appeals & events to attract & engage new supporters - often working alongside key members of other teams including fundraising, operations and advocacy teams.
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Co-lead on the project management & delivery of a new website
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Work collaboratively with the Digital Comms Officer to ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines
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Contribute creative ideas to generate content for campaigns, news stories, blogs and social media
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Oversee development and delivery of quarterly e-newsletters. Assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar
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Work closely with the Individual Giving Officer to run email marketing campaigns - including audience specific segmented email journeys
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Work closely with the Community & Corporate fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach
Monitor impact
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Monitor the impact of paid & organic marketing campaigns to report on key KPI’s and metrics. Using tools within social media platforms and Google analytics.
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Work closely & collaboratively with the Digital Comms Officer to ensure all conversions of paid promotion are tracked effectively & efficiently
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Analyse marketing journeys for collaborative Fundraising deliverables – including campaigns & appeals and create monthly reports to share success of conversions
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Lead on the moderation and tracking of website usage
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Lead on the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns & appeals
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Lead on the monitoring and track Google ads & analytics
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Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities
Strategy
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Support the creation & delivery of the digital audit of GD web & socials
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Support the creation & delivery of the GD Communications Strategy – specifically the digital marketing strategy
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Support the Fundraising Team’s strategic promotion objectives of campaigns, appeals & challenge events
Other
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Attend and participate in relevant team meetings, and other ad hoc meetings when necessary
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Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events
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Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join the Development Team at the world-renown BRIT School. Working closely with the Corporate Partnerships Manager, the Corporate Partnerships Officer will be supporting the growth of The BRIT School’s corporate income through donations, sponsorship and employee giving.
The Team
The Development Team at The BRIT School is focused and experienced – with colleagues having worked in award-winning not-for-profits and national arts centres - consisting of the Director of Development, Trusts and Grants Manager, Corporate Partnerships Manager, Trusts and Grants Officer, Philanthropy Officer and Development Administrator, with a supportive Leadership Team and Board of Trustees.
With current / recent corporate partnerships including Burberry, Warner Music UK, Royal Bank of Canada, Apple and Netflix (amongst many others), it is an exciting place, which brings together world-class education with the creative industries.
You and The BRIT School
This is an exciting time to join The BRIT School team, as we continue the momentum of our BRIT Transforms Campaign (launched during our 30th anniversary year celebrations), and build on our successful corporate partnerships programme.
Joining us as Corporate Partnerships Officer, you will be at the heart of our efforts to #keepBRITspecial, helping the School to realise its plans and ambitions.
We are looking for someone who has a passion for the ethos and ambition of The BRIT School.
As a member of an impactful team, you’ll have the autonomy, responsibility and freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.
We would welcome candidates who are looking to move into corporate fundraising from other fundraising backgrounds, or relevant sales environments; we're also open to people at the start of their fundraising career. We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.
The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values.
We look forward to receiving your application, and we hope to meet you soon.
The client requests no contact from agencies or media sales.
Head of Commercial Services
Salary: £52,000 per annum, with competitive benefits package, and potential for ‘on-target earnings’, linked to performance
Contract: Permanent
Reports to: CEO
Hours: Full time (40 hours per week including one hour lunch break each day)
Start date: As soon as possible after 1st September 2024 (start date flexible but organisational need is from September)
Location: Home-based (travel costs paid for meetings)
Job Description
Waterwise is looking for a Head of Commercial Services. This is a new permanent role on our Senior Leadership Team, reporting to the CEO and specifically designed to deliver against the next phase of Waterwise’s journey – increasing our reach and impact on water efficiency both within and beyond the water sector. You’ll be leading and broadening our commercial offer, helping us drive even greater impact in water efficiency, and the income to support it, across the UK. You’ll refine our proposition and pricing of existing services, seeking opportunities to cross-sell additional services to existing audiences, as well as broadening our reach, engaging with completely new audiences and developing and shaping new commercial services aligned to new customer needs. You will have strong experience at senior level in driving commercial impact for good, and everything this involves in terms of income, growth, commercial strategy and delivery, and risk management. You’ll be working closely with our Board, and reporting to the CEO and the Board on finance and risk.
For full job description, person specification and details, download the candidate pack.
About Us
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing – followed in second place of course by water efficiency, our mission.
Benefits
This is a home-working position with travel for meetings. Our competitive non-financial benefits package includes the Four Day Week – 80% of contracted hours for 100% of contracted pay (we don’t work on Fridays). Other benefits at Waterwise include homeworking; a positive, values-based environment and inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload; death in service benefit at x2 of salary; paid chartered and professional memberships; individual and team training budgets; maternity leave and adoption leave beyond statutory; and sickness pay beyond statutory.
Our Values
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
You can read our Equity, Diversity and Inclusion statement on our website.
We want to ensure that our recruitment process is inclusive of and accessible for everyone.If you are interested in applying for a role with us and think you may need some additionalsupport or reasonable adjustments made to any part of the recruitment process, please get in touch.
For this role we particularly encourage applications from candidates who are likely to be underrepresented in Waterwise’s workforce. These include people from the global majority, LGBTQI+ people, and men.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid working part London Office (Islington, London) working a minimum of one day a week in the London office and part homeworking, or flexible location home working
Salary: £35,350 per annum if London-based or £32,925 per annum if home-based
Hours: 35 hours per week
Closing date: Thursday 13 June 2024 at 10.00am
This is a full time fixed-term role for 18 months.
Please note that interviews will be scheduled as and when applications are received so please apply promptly as the vacancy will close once we have appointed a successful candidate.
Who we are looking for
We are looking for a Senior Digital Officer to join our ambitious and growing type 1 diabetes charity, JDRF, as part of the digital and marketing team.
You will build our reach by ensuring our website is search engine optimised and will champion optimisation with all content providers across the organisation. You will build landing pages and microsites for fundraising campaigns across various platforms, complete user experience research to develop compelling user journeys and will evaluate the performance of our digital channels. Occasionally, you will also support JDRF’s paid media campaigns.
An experienced digital professional, you may have worked for a charity before in a similar role. You will be motivated by the latest digital trends and will be familiar with a variety of digital channels. You will be ever-curious, always seeking to improve your skills and adopt new approaches.
Experience required
You’ll have previous experience of:
- Using website content management systems and other platforms
- Working with digital agency suppliers including support developers
- Providing support to multiple teams across an organisation
- Optimising content for search and accessibility
- Using data to improve user experience
- Setting up and monitoring paid media campaigns
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
- Hybrid working arrangements
- Flexible working and will consider compressed hours
- Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
- Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
- Season ticket and cycle loan
- Pension scheme
- Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
- Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
The client requests no contact from agencies or media sales.
Fundraising Public Relations Officer
We are seeking an experienced and dynamic PR and marketing professional in our London fundraising office to design and deliver creative, multi-channel, integrated fundraising and PR campaigns designed to significantly increase the Hospital’s voluntary income.
The success of this role will be dependent on engaging and building meaningful long-term relationships with both existing and new supporters through effective donor stewardship, attending events, and networking.
The successful candidate will work in conjunction with a small, dedicated team to provide fundraising, comms, and event support to our community fundraising groups.
High quality comms and media are going to be central to our plans to go public in a big way in 2024. Creating high-quality, impactful, and engaging content for multimedia platforms will be key. You’ll be able to identify stories from across the organisation, draw out information and ideas from others, and successfully turn complicated or clinical information into clear, simple, and compelling narratives.
The role requires a creative thinker with exceptional communication and leadership skills.
Main responsibilities:
Fundraising
· Develop and implement integrated fundraising, marketing and PR campaigns designed to significantly increase the Hospital’s voluntary income.
· Create and promote compelling and engaging content for web, social media, and email – ensuring that all comms have clear goals and outcomes.
· Manage the key relationships with the Guild fundraising Committee and the SOA fundraising committee including comms, marketing, and event support as well as helping to manage the key relationships with the Knights Templar sub-groups, and the County Priory Groups across the UK.
· To put in place measures for evaluating the effectiveness of all fundraising, PR and marketing activity ensuring robust data collection, analysis procedures, and making suggestions for improvements where required.
· Manage the production of key organisational publications – including, the Jerusalem Scene magazine, Annual Report, Strategic Plan, Annual Leaflet, and other promotional materials.
· To work closely with the Executive Head of UK Office and project partners to deliver a new website, contributing expertise and ideas in regard to its look, feel and functionality.
· Take responsibility for the ongoing management and maintenance of the website, working with external consultants where required to resolve issues.
· Understand and apply the principles of up-to-date SEO.
· Working with colleagues in Jerusalem to maintain a bank of compelling messages, narratives, and case studies for use across all external communications.
PR & Media
· To actively promote the charity’s fundraising endeavours including drafting all external and internal messaging to both new and existing supporters – e.g. email campaigns, newsletters, invitations, letters, speeches, presentations etc. for senior staff and volunteers.
· Managing press and media opportunities related to SJEHG’s fundraising activities.
· Cultivate and maintain relationships with press and media, proactively pitching stories to secure media coverage, drafting press releases, media plans, articles, and other materials for SJEHG’s fundraising activities.
· To provide counsel and advice to senior leadership on external and internal messaging, as required.
Other
· To assist with the management of the marketing budget, monitoring expenses, ensuring cost effectiveness, seeking to maximise return on investment.
· To keep accurate records and help ensure effective data management processes across the organisation.
· Collaborate effectively with colleagues and a wide range of individuals and organisations.
· To uphold and enhance the charity’s brand identity through consistent messaging, and visual elements across all communication channels and materials.
· Promote innovation and best-practice in marketing communications, with a strong focus on the external environment and trends.
· Any other tasks as may reasonably be required.
Director of People and Culture, L'Arche in the UK
ABOUT L'ARCHE
L'Arche is a worldwide movement of people with and without learning disabilities building community together. We aim to be a beacon for our society - of what social care can be, what life with learning disabilities can be, and what a human society can be.
L'Arche in the UK is a registered charity and a regulated provider of care and support. Our 11 Communities in England, Scotland and Wales offer a varied mix of adult supported living, registered care, and day services.
Our UK annual turnover is about £20m. Well over a thousand people across the UK belong to a L'Arche Community, including about 300 people with learning disabilities and more than 700 employees and volunteers.
ABOUT THE ROLE
Reports to: National Leader / CEO
Direct reports: HR Advisor, Head of Learning and Development
Salary: £72,800 (plus London weighting where appropriate)
Location: Hybrid, with 2-3 days a week in our London office, or in another L'Arche location. (If your base is outside London, you can expect to spend 2-3 days a month in the London office). The role includes regular travel to L'Arche Communities UK-wide, and to national meetings.
Hours of work: 37.5 hours per week, full time
Purpose of the role:
Lead people vision, strategy, systems and services that make L'Arche a great place to work, belong, and grow in Community - so that we live out our mission and values.
Key responsibilities:
Vision and values
- Lead L'Arche in our identity as a life-giving place to work, belong and grow, in line with our mission and values.
- Develop a coherent vision and strategy for L'Arche as a place where people can flourish.
- Integrate this people vision into organisation-wide ambitions, priorities and initiatives.
- Build clarity and confidence about how to bring together the L'Arche focus on community, mutuality, and spirituality.
Recruitment, retention, and belonging
- Build a L'Arche-wide focus on belonging, wellbeing and employee retention.
- Oversee recruitment strategy and processes across l'Arche.
- Lead on workforces strategy, pay and rewards.
- Support L'Arche Communities to welcome a new generation of volunteers and friends.
- Lead employee and volunteer engagement, and build a culture of co-creation, ownership, and voice for everyone.
Learning, development, and formation
- Oversee co-production and roll-out of a new Values, Skills and Behaviours Framework.
- Lead a new initiative on line management skills and culture.
- Oversee the national Learning and Development team in providing central programmes for assistant and leader induction and leadership development.
- Support Communities to identify and develop future leaders.
- Oversee development and implementation of an overall strategy for learning, development, and formation.
HR structures, strategy, and services
- Ensure L'Arche has the skills, policies, systems, and information for consistently good and compliant HR services and line management.
- Review and lead people functions across L'Arche, to ensure clear, coherent, and cost-effective HR services.
- Manage the HR team, Learning and Development team, and national HR and L&D budgets.
- Oversee the accuracy and relevance of admin and data systems.
- Oversee HR employee relations and whistleblowing across l'Arche.
Leadership
- Champion the mission of L'Arche and model our values.
- Contribute expertise on HR, inclusion, employment law and learning and development to wider discussions.
- Maximise the voice, power, and engagement of employees and of people with learning disabilities.
A full role description and person specification can be found in the Recruitment Pack.
The closing date for applications is midnight on Sunday 16 June.
The first round of interviews will be online, between 28 June and 5 July.
To apply, please answer the questions on our online application form.
Please also read our privacy notice for job applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref 6715
Save the Children UK has an exciting opportunity for 2 Digital Learning Specialists to join our Humanitarian Leadership Academy (HLA) to design and develop technology-based learning solutions and resources that enable the successful delivery of specialist training courses across the Save the Children and the humanitarian sector.
Please Note: These are initially 6 month contracts with the hope and possibility for extension.
About Us
The Humanitarian Leadership Academy (HLA), as part of SCUK's humanitarian department, provides high-quality humanitarian capacity strengthening for the movement, as well as the wider sector.
The HLA's mission is to enable people around the world to prepare for and respond to crises in their own countries, by providing quality learning opportunities. The team combines digital learning platforms, creative learning content and the design, development and delivery of quality accredited capacity strengthening and learning in an exciting and innovative offer that is both unique and unmatched anywhere across the sector. Capacity-strengthening and user-centred learning is, and will continue to be, of increasing importance - a key area to ensure the sector is able to respond effectively and efficiently to crises.
The HLA enables SCUK to offer the most effective and impactful humanitarian capacity strengthening resource for both the Save the Children movement, the wider humanitarian sector and beyond.
About the role
As a Digital Learning Specialist, you will be responsible for designing and developing technology-based learning solutions and resources that enable the successful delivery of specialist training courses across the Save the Children movement and the wider humanitarian sector. Working collaboratively with colleagues from across the team and partners, you will also advise on digital delivery, curriculum design, emerging technology, methodologies and research in this area.
In this role, you will:
- Provide specialist digital learning expertise to support the design and development of quality online courses, blended learning programmes and other resources for the HLA and partners.
- Coordinate and support projects with Learning Solution Specialists and Regional teams and outside subject matter experts to define requirements, learning objectives, scope and delivery mechanisms.
- Design technical solutions that focus on end users' needs and complete project documentation.
- Develop digital learning solutions using a range of software tools.
- Advise the Learning Solutions Specialists, Regional teams and outside partners on appropriate tools for digital delivery and blended learning.
- Work with the Platform team to quality assure and publish new courses. Advise and support on the future development of digital platforms to meet learning needs.
- Work with Research, Evidence and MEAL colleagues to maximise the opportunities for learning from the development and implementation of learning products that may impact future design and delivery.
- Work with the Creative Partnerships and New Business Development team to support the internal and external communications and marketing of products which have been utilised with others.
About you
The ideal candidate will be a specialist in instructional design, with demonstratable experience of creating storyboards and developing copy for digital content that tells stories, communicates complex ideas and engages learners. A creative and innovative individual with strong analytical and technical abilities and experience of manging digital projects.
It is important that you have:
- Proficiency with e-learning authoring tools to develop engaging learning and experiences (Articulate Storyline, Articulate Rise, Adobe Captivate, Elucidat, Gomo, Evolve, Adapt).
- Working knowledge of developing courses for Learning Management Systems (LMS) and Virtual Learning Environments (VLE), ideally Moodle and/or Totora.
- Understanding of industry standards for digital learning resources (SCORM, AICC, LTI and xAPI) and experience of quality assuring and publishing resources onto LMS and other platforms.
- Experience of developing multilingual learning resources and localising content for specific regions.
- Experience of the use of standard industry tools (Adobe Photoshop, Adobe Illustrator, Adobe InDesign) to produce professional graphics and documents.
- Experience of designing and creating other micro-learning digital resources, for example animations, games, micro-sites, virtual and immersive content.
- Experience of video and audio editing using standard industry tools (Adobe Premiere, Adobe Audition, Camtasia).
- Experience of the use of various webinar (Blackboard Collaborate, Zoom) and blended learning tools (Nearpod, Padlet, Mentimeter, Miro) to help support the remote delivery of technical training.
- Documentation skills and experience following development methodologies (ADDIE).
- Experience following project management methodologies (SCRUM, PRINCE2).
- Commitment to Save the Children's vision, mission and values.
Closing Date: 13th June
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 13 June 2024
Ref 6722
Save the Children UK has an exciting opportunity for a Digital Learning Advisor to join our Humanitarian Leadership Academy (HLA) to support the design and development of technology-based learning solutions and resources that enable the successful delivery of specialist training courses across the Save the Children and the humanitarian sector.
About Us
The Humanitarian Leadership Academy (HLA), as part of SCUK's humanitarian department, provides high-quality humanitarian capacity strengthening for the movement, as well as the wider sector.
The HLA's mission is to enable people around the world to prepare for and respond to crises in their own countries, by providing quality learning opportunities. The team combines digital learning platforms, creative learning content and the design, development and delivery of quality accredited capacity strengthening and learning in an exciting and innovative offer that is both unique and unmatched anywhere across the sector. Capacity-strengthening and user-centred learning is, and will continue to be, of increasing importance - a key area to ensure the sector is able to respond effectively and efficiently to crises.
The HLA enables SCUK to offer the most effective and impactful humanitarian capacity strengthening resource for both the Save the Children movement, the wider humanitarian sector and beyond.
About the role
This role will be part of the Programmes and Learning team which is responsible for designing, managing and delivering locally led learning solutions and build a network of regional centres that can together create lasting change in the humanitarian system.
The purpose of this role is to work alongside digital and learning specialists to enable the development and delivery of an integrated and impactful digital learning solutions and support the maintenance of a portfolio of locally-led digital learning programmes.
The post holder will need to stay abreast of digital tools that meet the demand and needs of individuals, organisations and the wider humanitarian sector.
In this role, you will:
- Work alongside Digital Learning Specialists, Learning Specialists and Regional teams to
design and develop quality online courses, blended learning programmes and other
resources for the HLA and partners. - Support Save the Children staff and external partners with digital delivery and the
facilitation of blended courses. - Support learners, HLA staff and partners with day-to-day enquiries related to the
digital learning portfolio. - Support the localisation of learning resources, including administrating the translation
of resources. - Support the creation of digital assets – including courses, e-learning modules,
animations, videos, graphic resources – using a range of specialist software tools. - Help train staff within the HLA and Save the Children on digital learning tools.
- Work with the Platform team to help maintain learning hubs and sites created for
partners on the learning management system and other platforms. - Work with Research, Evidence and MEAL colleagues to help staff follow processes for
digital data collection and analysis. - Work with the Business Development and Operations to monitor digital activities
related to consultancies. - Keep up to date with emerging technologies and pedagogical theories to ensure the
HLA digital offer remains relevant and impactful. - Embed the team culture and develop strong ways of working within the team and
ensure clear and accountable governance mechanisms are in place.
About you
The ideal candidate will have experience supporting the development and delivery of digital learning in a charitable, educational, or humanitarian context. You'll be confident supporting stakeholders at all levels of digital literacy.
You will have some prior knowledge of the use of specialist learning technology software and platforms with a strong desire to develop their expertise. This is a great role for someone who wants to become a specialist in digital learning design, development and delivery within the humanitarian sector.
It is important that you have:
- Demonstrable experience designing, developing and facilitating digital learning resources within a creative team.
- Experience coordinating courses on Learning Management Systems (LMS) and Virtual Learning Environments (VLE), ideally Moodle and/or Totora.
- Confidence with collaborating with stakeholders of all levels on digital projects and experience of digital training.
- Knowledge of instructional design, with experience of creating storyboards and developing copy for digital content that tells stories, communicates complex ideas and engages learners.
- Knowledge of how e-learning authoring tools can develop engaging learning and experiences (Articulate Storyline, Articulate Rise, Adobe Captivate, Elucidat, Gomo, Evolve, Adapt).
- Understanding of the use of various webinar (Blackboard Collaborate, Zoom) and blended learning tools (Nearpod, Padlet, Mentimeter, Mural) to help support the remote delivery of technical training.
- Understanding of the use of standard industry tools (Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Premiere) to produce professional graphics, documents, videos and digital assets.
- Awareness of appropriate data analytics and reporting methods for digital learning.
- Confident in the use of the Microsoft Office Suite for producing documentation and collaboration, including experience using Microsoft Teams and Sharepoint.
- Desirable to have knowledge of and/or previous experience working in the humanitarian sector.
- Creative and innovative individual with strong analytical and technical abilities.
- An organised and thorough approach to planning and managing own workload with the ability to use own initiative to meet deadlines on competing priorities and drive results.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
We’re looking for a new Fundraising Executive Team Lead to lead our friendly and creative team of fundraising executives.
Fundraising Executive Team Lead
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £36,309 - £38,786 per annum plus excellent benefits
Salary Band: Band F1
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re always ready to go the extra mile to support and inspire the thousands of people out there doing something amazing for people affected by MS.
We work closely together to achieve an annual income of over £4.2 million.
It’s our job to make sure that our supporters have a fantastic experience from the moment they contact us.
As our team lead, you’ll be providing the day to day management of our 3 Fundraising Executives.
You and your team will provide exceptional stewardship and customer care to our supporters, as well as project support to our wider Community and Events function. And will help coordinate a range of fundraising activities to achieve income targets.
As well as managing your direct reports you’ll support individuals who are taking part in our many challenge events or organising their own DIY fundraising. And there’ll be plenty of opportunities to attend events and see our work in action!
Our aim is to make it as easy as possible for people to achieve their goals.
Providing the tools, advice and support they need to reach their potential, feel valued and form long term relationships that mean they continue to fundraise for us in future.
You’ll be super organised, fantastic at relationship building, enjoy creating processes, and have great customer care and communication skills. You'll work closely with our supporters, volunteers, local groups and our wider fundraising team.
You’ll be from a supporter or customer care background.
And ideally be able to demonstrate some understanding of community and events fundraising, supporter journey development, and extensive use of customer relationship databases.
If you’re enthusiastic and motivated by helping others achieve something amazing in support of a cause that means the world to them, we’d love to hear from you.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Closing date for applications: 9am on Friday 7 June 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
This role will join a vibrant and ambitious fundraising team made up of; major giving, trusts and foundations, prospect research, individual giving, community, events, legacies, innovation and supporter experience. The team’s mission is to raise income for our three hospitals to enable them to continue their vital work. This role will make a huge difference in helping us do that.
The post holder will manage our supporter panel, cultivating relationships with panel members. Working closely with the Supporter Experience and Journeys Manager this role will test new journeys, support implementation of new fundraising products and integrated campaigns, championing supporter needs and pain points, ensuring their valuable insights contribute to the enhancement of our supporter experiences and journey initiatives.
Key Responsibilities
Supporter Experience and journey best practices
- Identify and improve key pain points in existing supporter journeys; making recommendations for improvements that colleagues can implement and support them on how to measure and report back on those changes.
- Support on measuring supporter satisfaction and testing outputs with supporters.
- Support fundraising colleagues to implement supporter journeys and stewardship programmes across the portfolio to maximise net income and retention of supporters.
- Lead the annual supporter experience and journeys audit, facilitating process discovery workshops to identify pain points and make recommendations on improvements to wider stakeholders and monitor the improvement progress.
- Deliver process maps for all supporter journeys, ensuring they are monitored and kept up to date.
- Review communications against supporter journey maps to ensure the supporters needs are met.
- Help deliver the Supporter Experience and Journey strategy.
- Assist in piloting new stewardship journeys for supporters, ensuring that they feel valued and involved in the charity’s work.
- Collaborate with internal teams, including marketing, fundraising, communications, and program delivery, to ensure alignment and integration of supporter experience initiatives across the organization.
Data & Insight
- To work closely with our Supporter Experience and Journey Manager to gather insight with the data team to optimise current personas and identify new personas.
- Manage a supporter feedback panel, recruiting new members and conducting user testing to assess the effectiveness of our journeys, experience, products, and integrated campaigns with them.
- Liaise with the fundraising, supporter care, digital and data teams to identify recurring supporter journey issues and make recommendations for improvements.
- Support on implementing our effectiveness evaluation approach to supporter experiences, journeys, and initiatives. Regularly reporting on key metrics and using findings to drive continuous improvement in collaboration with the digital and data team.
- Support on conducting research and analysis to gain insights into supporter behaviours, preferences, and pain points. Utilize data-driven insights to inform decision-making and enhance supporter journey initiatives.
Driving the adoption of supporter-first approach
- Develop and foster excellent working relationships to establish buy-in for a data-driven and supporter-first approach to fundraising across the charities and be prepared where necessary, with sound rationale, to recommend solutions that meet supporter needs, strategic objectives, and journey best practises.
- Help to drive a culture of continuous improvement by identifying opportunities for innovation and optimization within the supporter journey. Implement feedback loops and mechanisms for ongoing refinement of supporter experience strategies.
- When necessary, work with stakeholders to understand detailed operational processes and identify opportunities for a supporter-first approach to help fulfil their requirements.
- Keep up to date with supporter-centric industry trends, techniques, and best practices related to supporter experience and supporter journeys and share learnings with stakeholders.
Work environment
- The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Skills, Knowledge and Expertise
- Experience of developing best in class user journeys and experiences in the commercial or non-for-profit sector.
- Experience leading complex cross channel journeys or communication plans from start to finish.
- Experience of facilitating or supporting on user research activities including focus groups, surveys, and user testing.
- Experience in reporting, evaluating, and testing.
- Experience of facilitating workshops both virtually and in person.
- Ability to interpret complex requirements and user needs and make recommendations of implementable solutions.
- Proven understanding of how best to use data insight and analysis to make decisions and inform actionable plans.
- Knowledge of a Fundraising Database (e.g. Raiser’s Edge or Salesforce)
- Knowledge of analytic tools (e.g., data dashboards).
- Knowledge and demonstrable experience of adhering to GDPR and PECR laws and codes of conduct.
- Understanding of NHS Charities or healthcare fundraising.
- Excellent interpersonal skills and negotiation skills with the ability to motivate and influence people.
- Ability to work as part of team and also to use own initiative.
- Willingness to work had and attend, where necessary commitments outside normal office hours.
The client requests no contact from agencies or media sales.
Background
Medact supports the health community to work together towards a world in which everyone can truly achieve and exercise their human right to health. We cover some of the most pressing national and global threats to health and wellbeing including: institutional racism; climate change; human rights abuses; violent conflict; and rising inequality.
We’re a member-led organisation, and our members are made up of a range of people who work in health including nurses, doctors, midwives, and clinical researchers. We believe the health community has huge potential to drive progressive social change—work with us to help make that a reality!
About the role
Medact’s Movement Organiser will work alongside our Campaign Leads and Head of Movement Building to grow our movement, developing groups of healthcare workers into confident campaigners who can make a visible difference in the struggle for health justice and peace. The successful candidate will spend approximately 80% of their time with one of our campaigners, and 20% participating in cross-organisational work. The ideal candidate will have an interest in, or experience of organising or campaigning around, issues related to economic justice or the climate crisis.
About you
This is a skilled role, but you don’t need to have worked for an NGO or be a professional organiser to be right for it. You might have organised in your workplace or local community to take action on issues that you care about. Or, you might be a health worker who has seen the impact of injustices such as a poor environment, immigration or counter-terror policies, low income or precarious housing on your patients, and wants to challenge decision-makers and hold them to account.
You’ll have a strong understanding of power and how to work with others to create pressure for change. You need to be a great communicator, able to build trusting relationships with Medact members, partner organisations and community groups. You’ll have an understanding of how digital communications compliment organising and campaigning. Upskilling and empowering our movement is a fundamental part of this role, so you’ll need the ability to deliver training and workshops through an anti-oppressive lens.
Key dates
Applications close at 9am, Monday 10th June
Interviews will take place w/c 24th June
If needed, second interviews will be on w/c 1st July
Provide a CV and cover letter of no more than two pages. Please ensure that your cover letter responds directly to the person specification. Do not state when or where you were educated on your application.
If your application is shortlisted, we will invite you to an interview via Zoom. Interviews will involve a presentation, which we will ask you to prepare in advance, and a conversation with a panel of interviewers. If necessary we may ask you to attend a second interview. If invited for interview, please share any reasonable adjustment requests, which we will do our best to accommodate.
The client requests no contact from agencies or media sales.
About Us
Unfold is an established local charity (previously known as Westminster Befriend a Family), supporting young people and families to reach their potential, identifying and achieving their goals through mentoring. We support families and young people in Westminster and its neighbouring boroughs with mentoring programmes and peer support groups for women with children.
For 30 years, we have been providing support to vulnerable families who are at risk of social exclusion. Working with a network of trained and DBS checked volunteers, we offer mentoring to women with children and young people, building independence and getting them where they want to be.
Roles and Responsibilities
Supporting the planning and delivery of volunteer strategy with the aims of 1) Increasing the number of volunteers available to us as we grow and expand geographically and develop programme focus; 2) Diversifying our volunteers; 3) Improving volunteer experience and; 4) Increasing volunteer retention.
Volunteer Recruitment
- Overseeing the smooth and efficient recruitment, including drafting job descriptions and advertising on multiple online platforms.
- Supporting the selection and induction of volunteer mentors and referencing and DBS checking in a timely manner.
- Supervising our Office Volunteer in the processing, support and onboarding of volunteers.
- Attending external events and connecting with community organisations, universities, and businesses to recruit potential mentors.
- Building relationships with corporate partners and Higher and Further Education institutions to engage employees and attract mentors.
- Supporting communications with the production of marketing materials, including volunteer case studies, social media, in line with Unfold’s digital strategy to attract potential mentors to the programme
Targeted Recruitment – Special projects
- Developing specialised recruitment campaigns to attract candidates from underrepresented groups to meet the particular needs of programmes.
- Identifying needs and developing training, support and resources for particular groups.
- Increasing proportion of volunteers from under-represented groups
Volunteer Training and Development
- Leading our group of Volunteer Ambassadors, who provide feedback and insights on volunteer recruitment and experience, and actively promote mentoring opportunities through their networks.
- Take responsibility for managing volunteer training and development including ensuring volunteer sign up and tracking progress on our online training platform.
- Update material on the online training platform and assist the Programme Managers with developing additional training modules for the different strands of the programme as required.
- Coordinating training schedules with Programme Managers.
- Supporting Programme Officers and Managers in delivering live training sessions.
- Identifying opportunities for and coordinating wider volunteer involvement across the organisation, for example admin support, volunteering at youth engagement and other events
- Enhancing the Experience of Volunteers
- Research and data analysis to deepen our understanding of the volunteer experience so that we can continuously improve.
- Developing initiatives to recognise and reward volunteer contributions.
- Identifying opportunities to enhance volunteer wellbeing.
Programme Development and Strategy
- Strategy development and work planning
- Support and increase best practice in volunteer management by reviewing different stages of volunteer recruitment and onboarding processes, volunteer agreements, volunteer handbooks, policies and procedures
- Organising and delivering an annual volunteer networking event
Administrative support
- Supporting management of volunteer profiles within Beacon, our CRM system, making sure all the data is inputted correctly and is up-to-date and that necessary documents are on file including DBS and references before mentoring begins.
- Providing references for mentors as required
- Ensuring Volunteers details are updated on Mailchimp and that they receive weekly newsletters.
- Help support event management and planning with volunteers attending annual trips with their mentee.
Person Specification
Essential: Skills & Experience
- Excellent written and verbal communication skills
- Good organiser – ability to manage multiple tasks
- Great data management skills, including an ability to log and file important data accurately
- Understanding of the volunteer sector
- Passionate about supporting families to improve outcomes for children, young people and parents.
Essential: Personal attributes
- Personable and positive
- People orientated
- Good listener
- Willing and able to work the occasional evenings and weekends
- Strong empathy skills
Desirable: Skills & Experience
- Ability to work with CRM systems and databases
- Project management skills
- Has knowledge or lived experience in the borough of Westminster
- Knowledge and experience with regard to safeguarding the welfare of children or vulnerable adults, ideally in volunteering contexts.
- Experience working with young people and families
- Public speaking
Values
Trustworthy, non-judgemental, transparent, caring and compassionate, empowering, proactive, self-motivated and accountable
Virtual Drop-in Sessions:
We will hold a drop-in session to discuss the role and answer any questions you have. The session will be held on Wednesday 5th of June between 13:00 to 14:00. Please contact Maria Makri, Parent Services Programme Manager, at the email address in the job pack if you would like to attend.
The client requests no contact from agencies or media sales.