We are looking for a talented Membership Events Coordinator with organisational, people and coordination skills to thrive in a medical charity focusing on supporting doctors to deliver medical imaging and cancer services!

As a membership organisation, the Membership Operations team is central to all our event activities, and that’s where the role of Membership Events Coordinator sits, nestled within the wider Communications Directorate. The Membership Operations team covers two main areas of work; the delivery of engagement events for members, namely our Admission Ceremonies, Regional Visits and Senior Fellows Forum; and the servicing of our membership including the management of the renewal process, the upkeep of records within our CRM and responding to general queries. The Membership Events Coordinator is responsible for the former area of work.

As the Membership Events Coordinator you will be responsible for leading and delivering our reputable membership engagement events for our members and stakeholders. Using their strong communication skills, enthusiasm, experience, and passion for delivering an exceptional customer service they will be able to plan and create outstanding and memorable high impact events for doctors at various stages of their careers. 

The Membership Events Coordinator will need to be a quick thinker with a problem-solving mindset and strong team player. They will be approachable, able to deliver effective and reliable advice to members of the team, wider College colleagues and Senior Management.  They must also have competent ICT skills, particularly comfortable using Excel.

If you are looking for an exciting and impactful career in a role that supports a great cause please consider finding out more about the Membership Events Coordinator role, the RCR and more in the Membership Events Coordinator candidate pack.

Why join us?

Make a difference to the lives of Doctors and the specialities they work in every day!
Hybrid working (60% working week can be done remotely)
Modern working environment
Equipment provided to work from home
Generous annual leave allowance
Excellent pension scheme
Interest free season ticket loan and cycle to work scheme
Employee Assistance Programme

Learning Coordinator

About Relief International

Relief International (RI) is a leading nonprofit organization working in 16 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

About the opportunity

• Remote homebased in the US / UK or can be based remotely in a RI country of operation.
• The post holder will require the right to work in their homebased location and national terms and conditions will apply.
• This role is classified as requiring a standard pre-employment check.

As Learning Coordinator you will support RI’s Organizational Development and Training (OD&T) goals to develop and retain high quality staff through a comprehensive Learning and Development offering, which reflects RI’s global aims, and best practice, supported by a Learning Management System that is user-friendly, flexible and meets all reporting requirements.

You will form strong working relationships across all RI teams to support the delivery of a culture of continuous performance improvement, ethics and compliance and professional development

Working closely with the Director of Organizational Development and Training you will:

• Administrative support in learning rosters organisation, analysing data and reporting, as well as the curation of the Learning Management System.
• Support organization-wide learning sessions across various time zones, to meet the needs of the Global, Regional and Country-level team members.
• Support, monitor and track on boarding processes across the organisation.
• Act as primary point of contact / helpdesk for RI Academy learner support; answering questions, providing guidance, resetting passwords

About you

With a strong interest in the humanitarian and development sector, you will have a record of achievement in a similar role, with experience in supporting the design and development of eLearning content and learning management systems.

Experienced in working with different kinds of information, both qualitative and quantitative, you are equipped with excellent IT skills, strong technical expertise in Microsoft Applications and the ability to use advanced Excel

You are a great communicator, flexible and willing to learn, with robust organizational, analytical, and administrative skills, including a strong ability to focus on detail and quality assurance.

How to apply

To apply for this post, click on the “Apply” button in the job advert page.

You will be asked to upload a CV and Cover Letter.  The cover letter should be no more than 2 pages long and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.

Closing date. Note the closing date as per the job board listing, however, please apply immediately as we will be reviewing applicants on a rolling basis and may withdraw the position before the job board closing date.

Due to limited resources, only short-listed candidates will be contacted.

Relief International has a zero-tolerance policy for unlawful harassment, sexual exploitation and abuse. Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment.

All staff are expected to abide by our Code of Conduct.

Recruitment to all roles in Relief International include a criminal records self-declaration, references and other pre-employment checks, which may include police and qualifications checks.

Join our ambitious learning consultancy dedicated to imagining a better world.  You'll provide excellent administrative support to a portfolio of talent recruitment and business development campaigns.  You'll help to build our relationships and grow our work as well as cultivating new clients and driving new opportunities through business development conversations.  You'll also engage with team and self-development as part of a thriving working culture at the company.
 

Your main responsibilities

• Responsible for processing campaign communications and messages to potential and current clients and stakeholders and managing and triaging responses in busy inboxes

• Responsible for ensuring data regarding clients and business development opportunities are well managed and kept up to date routinely

• Responsible for developing and monitoring relationships across a portfolio of assigned client contacts and ensuring effective communication with them including managing responses to their issues and needs.

• Responsible for identifying, researching and processing data leads and ensuring that all business development tasks are tracked using company systems in accordance with data protection.

• Responsible for logging client and lead data including using CRM software for programme and business development purposes and producing basic operational reports and information in simple presentations and reports.

• Responsible for the delivery of information such as processing forms, surveys and other data points

• Responsible for assisting staff in the administration of other forms of communication including sending emails, compiling briefings and developing and sending newsletters, requesting and chasing clients and participants for compliance information and to support them in filling out information correctly and on time

• Responsible for supporting external communications including email and social media related to the delivery of talent recruitment and business development campaigns.

• Responsible for working to project plans, monitoring tasks and outcomes and effectively reporting on activity

Contributing to the team and personal development 

• Responsible for contributing to the development of a rich organisational culture across the company including but not limited to taking part in regular 121s, company check-ins, team meetings, events and development days 

• Responsible for being committed to self development, including taking part in regular performance reviews, evaluations and giving feedback to colleagues

• Contributing to Koreo’s strategy through sessions and workshops and being an ambassador for the company externally through events and sessions, webinars and other communications and marketing activities 

Person Specification 

Overview 

• Social change - You have a strong commitment to supporting social change work

• An interest in identifying and building new relationships - You are eager to form new relationships, keen to help others to see the value in our offer and provide exceptional service and support to our clients.

• Target driven - You feel comfortable working to targets, and eager to perform against numerical objectives.

• An analytical thinker - You enjoy working with data and can collect and manage different metrics and draw insights that shape your decisions, holding a high attention to detail.

• Organisation, time management and task efficiency – You are reliable and are able to work and deliver at pace to a high standard across a number of projects.

• Ability to spot, take initiative and solve problems – You are keen to solve problems. and you are able to quickly spot and highlight where things aren’ t working as well as they should.

• Build positive relationships – You are comfortable in a small, busy and ambitious team, leading and able to hold relationships with colleagues and our community

• Written and verbal communication – You can communicate clearly and effectively, with good verbal and writing skills.

• Adaptable – You cope well with competing demands and changing environments. You will be flexible and able to work in different settings and with different people

For more information please click "Quick Apply" and see the attached job pack.

We have a fantastic opportunity for a Fundraising Co-ordinator to join our Engagement team and support the successful growth of Brain & Spine Foundation’s income and community. We have an exciting portfolio of innovative and exciting programmes for you to get stuck into, and would be a good opportunity for a Fundraising Assistant or someone with charity volunteering experience looking to take the next step in developing their career within fundraising. 

About the Brain & Spine Foundation
One in six people in the UK is affected by a neurological condition. This includes dementia, stroke, motor neurone disease, neuromuscular diseases, brain cancers, Parkinson’s, multiple sclerosis and epilepsy to name just a few. That is over 12 million individuals who have experienced or are living with a condition or symptom that may have life-changing, and often life-long effects. The Brain & Spine Foundation is a national charity working to improve the quality of life of people affected by a neurological condition. 

About the role
This role will focus 60% of your time efficiently managing the administration of the Engagement team and providing support across all areas of fundraising. 40% of your focus will be leading our Ambassador programme (a network of volunteers that represent the Brain & Spine community in their local areas) and community fundraising. 

About you
You’ll have at least one year of experience within a fundraising or charity environment. Your organisation skills and attention to detail will help keep our busy team running smoothly. You will be someone who is friendly, helpful and approachable, who is passionate about giving our supporters the best possible experience of fundraising and volunteering. You will have an interest in social media and digital engagement, and be capable of bringing new ideas. You’ll be a proactive team player with excellent communication and people skills who is capable of managing a busy workload. 

This role will close on Sunday 10 July 2022. Interviews will be held in person at our central London office. 

With a landmark venue, and over 100 years of championing independent voices promoting equality, social justice, and a better life for all – we call that ETHICS – Conway Hall offers the perfect platform for those driven by the same passion for change. We curate, support and facilitate people and ideas that Make Ethics Matter in the world, through a vibrant arts, events and learning programme.

In a normal year our building would see 100,000 visitors and our venue and spaces hosting 2,500 events, large and small. We have also accelerated the digital delivery of our programme through infrastructure investment, live-streaming and online content.

We are seeking an enthusiastic and self-motivated professional, who can implement this new role to help our charity achieve its fundraising and membership goals, as well as reach a wider audience in the delivery and promotion of its charitable object. The successful candidate will either have prior experience in marketing/communication or in fundraising/development (or an equivalent qualification).

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Role

1. Drive our instititutional marketing and actively promote Conway Hall as Where Ethics Matters.
2. Assist the Head of Fundraising & Communications with the preparation and submission of funding applications.
3. Assist on all activities (online and offline) relating to fundraising, including promotion of the charitable work and social impact of the Society.
4. Assist on the definition, promotion – including press, public relations, digital and social media – delivery and maintenance of the Society’s membership offering, to create a supportive community.
5. Produce or commission dedicated design for print and digital advertising of Conway Hall’s charitable work, membership offer, etc.
6. Support the Head of Fundraising & Communications as required.

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Conway Hall is committed to equal opportunities and diversity. We welcome and encourage job applications from people of all backgrounds.

National Energy Action (NEA), the national energy efficiency and fuel poverty charity, is recruiting for an experienced, enthusiastic and self-motivated Project Development Co-ordinator to assist the charity to deliver innovative projects to tackle fuel poverty. Working in partnership with central and local government, fuel utilities, the health sector, consumer groups and NGOs, NEA aims to eradicate fuel poverty and promote energy efficiency to low-income and other vulnerable households. This is a full time post, on a fixed term basis, based in Newcastle upon Tyne.

The successful candidate will be responsible for the delivery of a range of projects, which deliver affordable warmth services for low income and vulnerable householders, based at our head office in Newcastle.

The post holder will need good organisational skills, excellent written and communication skills as well as an understanding of energy efficiency and the needs of low income, vulnerable or disadvantaged householders. The post involves giving energy advice to householders and the successful candidate must be able to demonstrate experience and qualifications in doing so. The post holder will also assist in the identification of opportunities for the delivery of new projects. This will require an understanding about how partnership working may be developed with local authorities, housing providers, energy sector partners and community sector or health sector agencies. The post holder will also help to maintain and extend NEA’s profile with regional stakeholders in the North East.

This post provides an exciting and rewarding opportunity to help deliver projects that can change lives, particularly during the energy crisis. NEA’s project work aims to bring improvements to the health and well-being of low income and vulnerable householders. At the same time NEA’s projects also help to meet environmental and sustainability goals. 

While the post is based at NEA’s Newcastle office, it is a national charity and there is an expectation that delivery of project activity may also require periodic travel throughout England. This post will report to a Project Development Manager based in Newcastle.

We are looking for an exceptional individual who can support volunteer recruitment within SSAFA. The post holder will be part of the Volunteer Development Team and support with all activities relating to volunteering recruitment and promotion of good practice, with particular emphasis on managing vacancies through on-line recruitment sites. 

There is an opportunity to work across multiple departments in SSAFA and alongside all the VDMs across the UK gaining experience of managing multiple recruitment platforms and developing best practise guides which can be used to upskill our volunteers.

We are keen to increase the number of impactful case studies we have of the brilliant work our volunteers do and you will be instrumental in helping us capture these and build a case study library.

The Volunteer Development Team supports SSAFA branches to recruit volunteers, grow local and regional volunteering and promote best practice. As a key member of the team, you will work closely with our Volunteer Development Managers and other colleagues to capture the true potential of volunteers in making a difference to SSAFA beneficiaries providing you with the opportunity to expand  your knowledge in volunteer management in a volunteer-led charity.

About the team

The Volunteer Development Management team is a skilled and friendly team who are passionate about the value of volunteering. The team works across the Volunteer Operations directorate and has close working relationships with the Regional Operations Support Managers, Regional Fundraising Officers, Learning and Development teams, PR and Marketing teams and crucially, the Volunteer Experience team – all working together to improve the experience and capabilities of our volunteer network for the good of our beneficiaries.

The Volunteer Development Team were developed as part of SSAFA’s investment in volunteering. The team consists of six Volunteer Development Managers, a Volunteer Development Coordinator in a support role and a Volunteer Development Team Leader.

About you

Being an advocate for volunteering is key to success in this role as you will be heavily involved with the volunteer lifecycle, where previous experience is ideal but not necessary. As well as this you will be based at home so an ability to work comfortably at home whilst being a confident user of IT is a must. This will be a varied role so excellent organisation skills, own workload management with accurate administration are essential particularly in relation to written communications. A range of relationships will need to be built externally and internally, hence, demonstrable interpersonal skills will be required.

Your passion for volunteering must be demonstrable with a commitment to equality, diversity and inclusion to be an advocate in this area across the volunteer network.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Sunday 3rd July. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

The Volunteer and Training Coordinator role is a great opportunity to be part of a team transforming the lives of  women living with multiple complex needs during pregnancy and when they have experienced the gender violence of FGM. We are looking for a skilled and motivated professional with a background in administration, project management and/or training coordination withinin a volunteering environment.

You will lead on the planning and coordination of Maternity Mates training programme preparation, logistics, delivery, and resources, staff training related to programme delivery.  You will have experience and successful track record of inspiring and motivating volunteers, demonstrate an understanding of the challenges facing vulnerable communities and building meaningful relationships with local partners and groups. You will be committed to enabling women to acheive their aspirations through volunteering.

You will join a team of women who are passionate about addressing inequalities within maternity care and women’s health services. Our volunteers are a vital part of WHFS’s team and investing their development is key to our success; and ensures our beneficiaries receive the very best support at a critical time in their lives.

You will share the values of WHFS and be committed to women’s rights.

How to Apply:

• CV (Max 2 pages)
• A Covering Letter letting us know why you would like to work with us, how your work and lived experiences meet the essential and desirable requirements for this role. (Applications without a covering letter will not be considered).

Deadline for applications: 5:00pm, 18th July 2022.

Applications received after the deadline will not be considered.

Interviews will take place on the week commencing 25th July 2022 in person.

This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.

High Trees was born of the local community 23 years ago, through collective community action to save the old library based in Tulse Hill, turning it into a Community Development Trust. Today, High Trees has grown significantly and is a trusted community charity in Lambeth, delivering and leading on a range of integrated services to connect people and communities to strengthen skills and build stronger voices.

High Trees’ Communications Officer sits at the heart of our team, allowing us to reach new users, communicate our offer to the local community and demonstrate our impact to our funders and other key stakeholders. As a Communications Officer, you will sit within the Partnerships and Development team, coordinating our communications by creating and editing content and working closely with each service team to engage our different audiences. Responsible for implementing our comms plans, and being ambitious about the quality and potential reach of our work this is one of the key roles that allows us to communicate who we are, why we do the work we do and the impact it has.

Reporting to the Partnerships and Development Manager, your role will include ensuring the publication of new content to the highest quality standard. You will update and maintain our website on WordPress, grow our social media reach, and design engaging multimedia material that highlight our work and community. You will build relationships with each of our teams, assessing their needs and creating top-quality content for all our channels.

Your strengths will include an instinctively ability to modify tone and content for different audiences while keeping within the High Trees voice and our brand guidlines, the ability to design flyers, reports and other media, the ability to update our website content using WordPress, familiarity with all social media channels and an excellent attention to detail and the ability to proofread flawlessly.

You will have at least 1 years’ experience (perhaps significantly more) working in communications, perhaps in the VCS sector. You will have experience maintaining websites, developing materials for print and online distribution and creating a variety of written materials for different audiences.

If this sounds like you, please refer to our Job Pack below for more details on how to apply. We look forward to hearing from you.

Groundwork Northamptonshire are looking for a passionate, organised and dedicated individual to join our team, as the Grow, Cook & Eat Co-ordinator for a new programme we are launching in North Northamptonshire.

Wherever you are born or live, everyone should have the right to access the same chances, this is the belief that Groundwork has been built upon. With equality and inclusion at our core, we bring the people of Northamptonshire together through a number of green and creative projects. Through our range of initiatives, we ensure that everyone can access and enjoy green spaces, live a life filled with culture and creativity, and get the support they need to manage challenging times. Groundwork is here to make a positive difference to lives - to inspire individuals to strive for more and to empower communities to come together.

As a charity we work with communities and partners to identify priorities and use our fundraising and project management skills to successfully deliver services which both enhance and transform people's lives. We develop projects and ideas through user involvement, through the ideas and opinions of communities and through the needs identified, build projects which have communities at their heart. 

We are looking for a dynamic and passionate individual to deliver our new growing, cooking and eating programme across the North of Northamptonshire. With experience and knowledge around nutrition and healthy eating, combined with an understanding and commitment to community development and inclusion you will lead the programme, working closely with the wider Groundwork team.

The successful candidate will join a team of dedicated and enthusiastic staff, who are passionate about communities and changing people's lives and the places they live in. 

At Groundwork Northamptonshire, we pride ourselves in being a family friendly organisation and offer a competitive salary, flexible working hours, a generous workplace pension and free refreshments. We are committed to eliminating discrimination and encouraging diversity amongst our workforce.

Help us reach more people!

We are recruiting a Diversity Engagement Coordinator to lead on developing partnership work with ethnically diverse communities and other under-represented groups. This work will involve research, engagement and representation; building relationships with community groups, charities, businesses and other stakeholders. This is a key role to support our future development and ensure that services are accessible to everyone.

You will build relationships and create partnerships that meet the needs of communities and support the work of our social welfare services for adult carers, adults with complex needs, young carers and children with disabilities. There will be opportunities to deliver training and advise Imago services on the specific needs of communities.

The role supports the wider work of the partnership team in building corporate relationships and fundraising, with scope to work on national and local campaigns, and develop social media and communication to reach new audiences.  

Applicants should be self-motivated, creative and adaptable; and have experience in community engagement and partnership working which demonstrates engagement with a range of diverse ethnicities and hard-to-reach communities. Applicants may also draw on personal or volunteering experience. You must be a great networker, and able to build relationships and trust across a range of stakeholders.

The role covers Kent and Medway so the post holder must be prepared to travel. We have several offices across the area, so base is flexible. Car driver essential.

Are you ready for something new?

We offer our employees:

• Inclusive values-based environment
• Competitive remuneration package
• Workplace pension scheme
• Generous annual leave entitlement
• Opportunities for hybrid working
• Benenden Health Care
• Death in Service Benefit
• Cycle to Work Scheme
• Employee Supported Volunteering scheme
• Development opportunities
• and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Are you ready for this?

This is an exciting opportunity for a Training Coordinator to join Imago. We’re looking for someone to the monitor training needs of our staff team, provide coaching, and develop and administer training programmes.

The post holder will schedule training sessions, organise information technology and other resources, and manage course enrolment and attendance. You will develop and deliver in-person and online training sessions across a range of topics, so should enjoy and be confident engaging with different audiences. You will also arrange any external trainers, and monitor training for effectiveness. In the future, the role will include the development and delivery of external training programmes

You must be able to work independently and as part of a team, and will be responsible for providing regular training reports to senior managers.

Applicants must have a relevant training qualification, and recent experience of delivering training programmes.

This is a managment role based in Tunbridge Wells but will require some travel across Kent and other areas, so the post holder must be prepared to travel. Car driver essential.

Make a change today!

We offer our employees:

• Inclusive values-based environment
• Competitive remuneration package
• Workplace pension scheme
• Generous annual leave entitlement
• Opportunities for hybrid working
• Benenden Health Care
• Death in Service Benefit
• Cycle to Work Scheme
• Employee Supported Volunteering scheme
• Development opportunities
• and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

BACKGROUND
This is a new role and you will be our first communications officer. This role could be very flexible for the right candidate.

JOB PURPOSE
To deliver creative and effective communications in support of Age UK East London’s values and mission statement.
To raise and secure our profile with key stakeholders including older people, funders, partners, volunteers and staff by planning and deliv-ering a consistent stream of high-quality content across our channels.

KEY TASKS

• Understanding different audiences and developing engagement strategies to reach them.
• Developing creative, compelling and culturally competent communications across digital channels and marketing materials.
• Leading updates to our website, growing engaging content.
• Using and analysing Google Analytics and make recommendations.
• Leading our social media presence to reach and engage key stakeholders.
• Contributing to the demonstration of our impact, including producing reports, case studies and infographics. 
• Developing and delivering internal and external newsletters.
• Supporting the development of marketing and promotional materials.
• Seeking opportunities to grow the organisation’s profile, e.g. awards.

ADMINISTRATION

• To be familiar with and to implement Age UK East London’s policies and procedures.
• Keep up-to-date records, e.g. permissions for use of photographs and case studies.

QUALITY

• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

LIAISON

• To represent Age UK East London and participate in appropriate external meetings and events as required.

GENERAL

• To meet regularly with the head of fundraising for support, supervision and appraisal.
• To attend internal meetings, (and other meetings) as required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

 FUNCTIONAL LINKS

• This role is managed by the head of fundraising
• The role links to CEO, directors/heads, managers, frontline and delivery staff, volunteers and older people.

PERSON SPECIFICATION

Experience

Essential

• You have experience of running an organisation’s social media channels and/ or website
• You have produced high quality media or marketing materials

Desirable

• Experience of using a CMS, preferably WordPress
• Experience of volunteering or working in the voluntary sector.

Knowledge and understanding

Essential

• You know what engages people and brim over with ideas.
• You have your finger on the pulse and can quickly identify new angles and stories.
• You can create content for a variety of channels, media and audiences.
• Able to use Adobe Indesign and/or MS Publisher (or similar)
• Experience of using Episerver (or similar).
• You can produce culturally competent content

Desirable

• You have had articles featured in print/online media

Skills and attributes

Essential

• You demonstrate excellent speaking, writing, editing and proofreading skills
• You are adept at communicating complex issues clearly
• Your ability to multi-task and prioritise your workload is second-to-none
• You can prioritise and manage time to meet tight deadlines
• You work well independently, and as part of a team

Additional requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• The role holder must work in an ethical manner, abiding by all relevant standards and best practice as set out by the organisation and relevant professional bodies.

PLEASE DOWNLOAD THE APPLICATION PACK TO CHECK THE BENEFITS OFFERED.

Membership and Communications Officer [Hybrid]

Closing Date: Sunday 3 July 2022 (midnight)

Job Title: Membership and Communications Officer

Working For: British Psychotherapy Foundation

Salary: £35,000 to £40,000 depending upon experience

Location: Kilborn, London. After a short induction which will take place in our offices, you will then be able to work from home for 3 days a week and in the office for two days of the week. Or you can choose to work more days of the week in the office.

Contract: Permanent

Hours: Full time

Industry: Charity; Psychotherapy; Healthcare; Training; Professional membership body;

An exciting opportunity to join the operational team at the heart of one of the UK’s leading professional training bodies in the fascinating field of psychotherapy.

About us

The British Psychotherapy Foundation (bpf) is an organisation of psychotherapists who are working to ensure that the benefits of psychotherapy are available to as many people who need it as possible. We train therapists and introduce potential trainees, other professionals and members of the public to the theory and practice of psychotherapy through introductory courses and events.

We are seeking a talented communications professional to communicate directly with members and the public, to manage our social media channels, website content and newsletters and to provide administrative and support services for short courses and events.

About the role: Major responsibilities

Membership

• Act as the first point of contact for members and prospective members by email or telephone
• Update and maintain bpf CRM with members’ details, membership status, exporting CRM reports and details as required
• Generating new logins for members and help members needing to access to the members’ site
• Establish appropriate professional relationships with a wide variety of people, recognizing their roles and needs, including members of the public, chairs and members of committees, clinicians, trainers, and trainees
• Process membership renewals in conjunction with the Finance Officer, updating the CRM accordingly
• Processing new members, resignations, changes of membership type, name changes and other amendments as required
• Updating the organization website content with details of new courses, member events and other relevant information
• Writing, collating information and preparing the organization newsletters including communicating with members about content
• Overseeing the administration of short courses, continuing professional development events and other in-house events
• Carry out financial transactions related to membership and short courses and liaise with the finance officer about updating the CRM
• Promote bpf events to the public
• Undertake other duties which fall within the remit of the role
• Liaise with association coordinators, training committees and the Digital Communications partner to promote all bpf courses

Digital communications

• Manage bpf’s website content, updating events and trainings regularly and general day-to-day website management
• Write copy and create content for our website, email newsletter and events promotion
• Manage content for our online seminar shop, including helping members create webinars and working with external partners to upload webinars onto our website and other platforms such as Eventbrite

Event support

• Support members to provide Continuing Professional Development short courses and event
• Support members to provide online courses including webinars and zoom events
• Promote events using Mailchimp, Eventbrite and other online platforms

About you

Essential skills/experience include: inputting data and maintaining a CRM; updating website content (preferably using Drupal); using social media platforms such as Eventbrite, Instagram, Facebook etc.; writing content such as newsletters and marketing materials working digitally with webinars or online video.

You will have excellent organizational and time management skills; excellent verbal and written communication skills; Good general computer literacy including competency in Microsoft Office, CRM databases, Zoom and Microsoft Teams, social media platforms including Eventbrite and be able to work independently and be proactively as well as able to exercise judgement about when to draw on colleagues’ expertise and ask for assistance.

Benefits

• Competitive salary
• Pension
• Substantial annual leave entitlement, plus bank holiday
•  Flexible working arrangements
• Access to travel loan facility
• Friendly colleagues and pleasant office environment, close to Tube

Interested?

For further information and details on how to apply please visit our vacancy page on the British Psychotherapy Foundation website.

Closing Date: midnight Sunday 4 July 2022