Development events manager jobs
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£38,000 - £42,000 FTE + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities:
Supporter Experience & Journeys
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight
- Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard and understanding of retention.
Mid‑Value & Legacy Development
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-wide Contribution
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines.
- Experience with payment recovery tools and card update flows.
- Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor-first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
- Highly motivated and results driven.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Wednesday, 15 July 2026.
We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
Our Youth Development Leads are the heart of our programme delivery and facilitate high quality and impactful sessions for our young people. Reporting to the Programmes and Impact Manager, you’ll work with autonomy to manage your school partners, develop your team of volunteer mentors and collaborate across our ambitious delivery team with a focus on evidence based continuous improvement.
Designed as a two-year experience for graduates and early-career professionals ready to take on real responsibility from day one. You’ll build the skills, confidence and experience to thrive in leadership roles across charities, education, social impact and beyond.
Contract: Permanent, part-time (0.8FTE) with a probationary period of 6 months
Salary: £26,227.50 pro rata (£20,982 for 0.8 FTE) in line with the real living wage
Location: Manchester
- In-school project delivery Tuesdays, Wednesdays and Thursday with travel costs covered
- Hybrid working for the remainder of your time – choose to work from home or access co-working spaces across the city
- Manchester team co-working days – currently twice a month but some team members choose to meet up more regularly
Hours: 30 hours per week, Tuesday – Friday
- Standard hours 9:00-17:30with flexibility offered where possible
- Working hours to shift, approximately 11:00-19:30, where schools prefer sessions in our later timeslot. We do not currently have any later projects and would not allocate more than 2 in a week
Annual Leave: 29 days plus bank holidays pro rata (23 days for 0.8 FTE) with a maximum of 4 days to be taken in school term time
Application Deadline
- 9am Tuesday 7th July 2026
For the full description, person specification, and background information, please download the Recruitment Pack found below or on our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
About the role
This is an exciting role within Spear’s programme delivery team, leading and inspiring Centre Managers across a region to deliver high-quality coaching and strong outcomes for young people. The role combines line management, performance oversight and contributing to the ongoing development of Spear’s coaching culture and curriculum. It’s a great opportunity for an experienced coach and people manager to shape delivery and help more young people move into education, employment, or training.
Key information:
- Salary: from £36,000 dependant on location
- Location: London/South of England or West of England
- Full-time, Permanent
- 28 days annual leave (including Christmas gift days) plus bank holidays (pro rata)
- Regular staff prayer meetings, conferences and retreats (one residential)
- Closing date: Friday 10th August (We interview on a rolling basis and will close the role early if we find the right candidate)
We are an office-based organisation, working face-to-face with the trainees and value the collaboration and opportunities to work creatively and build community that this offers us. There is an expectation of travel and of spending time in the centres where the Programme Manager has oversight.
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
- Excellent all-round coaching ability, with extensive coaching experience in group and 1-1 facilitation and/or other relevant transferable skills
- Highly experienced in line management and holding responsibility for others’ professional development and wellbeing
- Effective interpersonal skills and high emotional intelligence, with the ability to relate confidently to church partners as well as a range of audiences, internally and externally
- Self-motivated forward planner who exercises initiative, with the ability to prioritise workload, including working well under pressure
- Good IT skills, with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook, and PowerPoint
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The Key Account Manager will drive employer engagement across the Technology and Manufacturing Sectors.
In this role you will build and develop strategic relationships with employers to create high-quality career opportunities for the Armed Forces community, including Service Leavers, Veterans, Reservists and their families. You will play a key part in connecting talented individuals with forward-thinking organisations while shaping sector-specific pathways aligned to future workforce needs.
You will shape and deliver an insight-led employer engagement approach that reflects sector needs, creating meaningful opportunities across a range of roles while building strong talent pipelines. The role will also involve targeted campaigns and representing the organisation through high-quality events and engagement activities that connect employers with the Armed Forces community.
Who we are looking for
To be successful in this role you will need to have extensive experience in business development and networking and have a comprehensive understanding of recruitment and selection.
You will need to be a motivated self-starter, with an ability to deliver output against demanding schedules. You will also need to have strong presentation and administrative skills and excellent communication and interpersonal skills with the ability to collaborate effectively with both internal and external stakeholders.
The ideal candidate will be able to demonstrate empathy and an understanding of the Armed Forces community, including the unique challenges and strengths related to their employability. They will also have experience in marketing and public relations and be resilient, adaptable and capable of managing the demands of the role with a proactive approach.
Although this is a home-based role, you should be based within a reasonable commuting distance to London to attend key meetings, networking events and employer engagements as required.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 19 July 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Hitchin Youth Trust is a small charity with a big heart. We support local young people (up to the age of 26) through the award of individual grants and bursaries, and we provide grants to local charities and organisations carrying out vital work with young people across our community.
We are also home to the Hitchin Charity Youth Hub at our base on Walsworth Road in Hitchin — a shared space where several local youth charities work side by side, because we know that collaboration makes everyone stronger.
In addition, we provide a meeting space at the Charity Hub. It is offered free of charge to local youth groups and charities, to help them to provide support and a wide range of other opportunities for the young people in our community.
As Youth Trust Manager — our sole employee — you’ll work closely with an engaged and forward-thinking Board of Trustees. The role is fabulously varied – one day you might be attending an investment meeting in London; the next, liaising sensitively with an individual or organisation enquiring about grant support; the next, checking toilet roll supplies and making sure the building is running smoothly.
Your work will span six key areas:
• Financial management — keeping our accounts accurate, reconciling income and expenditure, liaising with our investment broker and auditors, and producing monthly reports using Sage.
• Grant applications — receiving and processing applications, supporting applicants, preparing summaries for Trustees, and managing award payments.
• Representing the Trust — networking with local and national organisations, keeping our website and social media fresh, and organising events.
• Trustee clerking — preparing agendas and minutes, managing Charity Commission and Companies House returns, and supporting the annual audit.
• Buildings & facilities — managing the Charity Hub, overseeing bookings, maintenance and H&S compliance, and being the go-to person for building users and contractors.
• General administration — first point of contact for the Trust, maintaining our annual calendar, and keeping us compliant with legislation and best practice (including GDPR).
Who We’re Looking For
We are looking for someone who has a genuine passion for supporting young people in our community. In addition, you will need to offer:
· A great eye for detail.
· Be organised, proactive and self-motivated.
· Enjoy the variety a day will bring you, manipulating a spreadsheet, preparing Board papers, following up grant enquiries or representing the Trust at a local event.
· Have a warm manner. Be equally comfortable liaising charity directors, educational professionals and individual parents who may be desperately reaching out to the charity for urgent support.
Once you have read the Applicant Pack (which contains the more detailed Job Description and Person Specification for the post, alongside more information about the charity), please upload your CV alongside a covering letter which explains clearly to us what makes you a great fit for our role. Please ensure you also provide full details of 2 referees (references will be taken up at offer stage only).
Interviews will be held on Monday 20th July 2026
A small charity with a big heart supporting local young people (up to the age of 26).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: Romford, please note that this location does not have step free access
Salary: £34,400
Shift Pattern: 37.5 hours per week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours on call service for managers.
About the Role
We are seeking a dedicated Deputy Service Manager to join our service based in Romford . Our service is a Independent Approved Premises commissioned by Criminal Justice Service (IAP) based in Havering. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents.
You will also support some day-to-day team responsibilities, including providing tailored support directly to residents. As a Manager, you will help drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma‑ and psychologically informed environment. You will work collaboratively with the team, wider services, and external partners to ensure the service runs smoothly. We’re looking for a solution‑focused individual with experience in similar service environments, who can create a safe space for individuals to learn and grow, while continuing to embed trauma‑informed and psychologically informed practice that puts people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents.
- Ensure Risk Management processes and policies are followed within the service.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
What we are looking for:
- Ability to provide high quality support and line management to staff
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Contract: Full-time, London (9-month contract)
Salary: £29,849-£35,493 per annum
Closing Date: Monday 29th June 2026
Interviews will be held w/c Monday 6th July
Centrepoint, the UK’s leading youth homelessness charity, is looking for Sleep Out Officer to join our Mass Participation & Events team based in London.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
The Events Officer plays a vital role in delivering our flagship fundraising event, Sleep Out. It is an exciting time to join the team, thanks to increased investment from our headline sponsor, Nationwide Building Society. This investment has enabled us to develop and deliver a new strategy, and we anticipate significant growth over the coming years.
About you
You will be an energetic and personable individual with:
- Proven experience of working in a supporter or customer-facing role.
- Excellent communication and relationship building skills, confident in communicating with varied audiences.
- Excellent copy-writing skills for supporter communications and an interest in marketing.
- Strong organisation and multi-tasking skills, in order to ensure Sleep Out events run smoothly.
- Proactive and ambitious, always looking for creative ways of working.
What you’ll be doing
- Support the successful delivery and growth of our public Sleep Out events in London and Manchester and our ‘Host Your Own Sleep Out’ product.
- Engage and steward all Sleep Out event participants, supporting them with their fundraising, answering queries and building strong relationships.
- Support the implementation of marketing plans that recruit participants.
- Support the Event Manager in managing the partnership with NBS to maximise the impact of the partnership and strive for long-term growth.
- Responsible for administrative processes for the Sleep Out team including donor and financial records, monitoring and creating resources and materials.
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Don’t miss out on this fantastic opportunity to join our team as a Event Officer click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Schools North East is approaching its 20th year as the region’s dedicated, independent voice for schools. Over that time, we have grown into a highly successful, dynamic and influential charity, representing over 1,150 schools in the North East and 400 specialist schools nationally.
Our reputation as the Voice of North East Schools is firmly established, trusted by our members, respected by policymakers, and recognised nationally. We are now recruiting a highly motivated Deputy Events Manager to join our small but very successful team to provide maternity cover on a fixed-term basis for up to 12 months. This is an important delivery role within Schools North East, supporting the Events Manager to plan and deliver a high-quality events programme that provides practical support, insight and connection for schools across the North East and beyond.
The role requires someone with strong organisational skills, excellent attention to detail and the confidence to take ownership of allocated events from planning through to evaluation. You will support the delivery of a diverse programme of conferences, webinars, roundtables, training sessions and stakeholder events, helping to ensure that every event is well-run, financially sound, professionally delivered and valued by delegates, speakers, sponsors and partners.
This is a hands-on role in a busy team. You will need to work at pace, manage multiple deadlines, solve problems calmly and build strong working relationships with colleagues, suppliers, venues, speakers, sponsors and school leaders. You will also contribute ideas to improve the events programme, support income generation through delegate engagement, sponsorship and exhibitor activity, and help maintain the high standards associated with Schools North East events.
You will be joining a small, committed and high-performing team, where people take ownership, work flexibly and care deeply about the difference we make. If you combine strong delivery with initiative, creativity and a genuine commitment to supporting education in the region, we would be delighted to hear from you.
The Role
The Deputy Events Manager will support the Events Manager in the planning, coordination, delivery and evaluation of Schools North East’s annual events programme. The role will take responsibility for allocated events and projects, ensuring that each one is delivered to a high standard, on time, within agreed budgets and in line with the charity’s strategic priorities.
This is a key operational role within the Events team. You will work across conferences, online events, webinars, roundtables, training sessions, stakeholder events and other activities that bring together school leaders, business professionals, policymakers, commercial partners and wider education stakeholders. You will help ensure that delegates, speakers, sponsors and exhibitors experience Schools North East events as professional, purposeful and valuable.
Working closely with the Events Manager, you will contribute to the smooth running of the events programme by managing event logistics, coordinating suppliers and venues, supporting speaker liaison, maintaining accurate event information, contributing to marketing activity, supporting sponsorship and exhibitor delivery, and ensuring strong customer service before, during and after each event.
You will also play an important role in evaluation and continuous improvement. This will include gathering feedback, reviewing delegate and sponsor experience, identifying practical improvements, and helping the Events Manager to use evidence and insight to strengthen future events.
The Events Manager retains overall accountability for the events strategy, annual programme, income targets, budgets, commercial growth and team leadership. The Deputy Events Manager will contribute to these areas by delivering allocated events effectively, supporting income-generating activity, identifying opportunities for improvement, and ensuring that operational delivery reflects the quality and ambition of Schools North East. You will also deputise in the absence of the Events Manager.
Join our team
This is an important role in the organisation, working with a team of similarly motivated and like minded people with a strong desire to succeed, make a difference and support education in our region. In your role, you will support and be supported by the wider Schools North East team, which includes a dedicated Events team, Finance & Admin team, Marketing & Communications team, and Policy team.
Key tasks will include, but are not limited to:
Event Delivery and Operations
- Lead on the planning, coordination and delivery of allocated events, from initial briefing through to post-event evaluation
- Manage event logistics, including venue arrangements, delegate information, speaker requirements, supplier coordination, event materials, AV requirements and on-the-day delivery
- Ensure allocated events are delivered on time, within agreed budgets and to a consistently high standard
- Maintain clear event plans, timelines, task lists and records, ensuring colleagues have the information they need to support delivery
- Provide excellent customer service to delegates, speakers, sponsors, exhibitors and partners before, during and after events
- Support the Events Manager in ensuring that operational processes are effective, consistent and fit for purpose across the full events programme
Programme Support and Development
- Support the Events Manager to deliver a comprehensive annual events programme aligned with Schools North East’s strategic priorities
- Contribute practical ideas for event content, formats, speakers, delegate engagement and continuous improvement
- Use delegate feedback, event data and stakeholder insight to help identify opportunities to strengthen the programme
- Support the development of online, hybrid and face-to-face events, ensuring that each format is well planned and professionally delivered
- Work with colleagues across the organisation to ensure events reflect current priorities for schools and provide tangible value to members and stakeholders
Income, Sponsorship and Commercial Support
- Support the delivery of income-generating events, including delegate bookings, sponsorship packages, exhibitor activity and partner engagement
- Help identify potential sponsors, exhibitors, speakers and partners for allocated events
- Liaise professionally with sponsors and exhibitors, ensuring agreed benefits are delivered accurately and on time
- Support the Events Manager with the preparation of information needed for sponsorship, exhibitor and delegate income monitoring
- Contribute to the development of commercial opportunities while ensuring that events remain mission-aligned and credible with schools
Financial and Supplier Management
- Manage event-level budgets for allocated projects, tracking expenditure and income against agreed plans
- Obtain quotes, liaise with venues and suppliers, and support cost-effective procurement for event delivery
- Maintain accurate financial and operational records to support budget monitoring, invoicing and post-event reporting
- Support the Events Manager and Business Manager with the preparation of event information for profit and loss reporting
- Ensure contracts, purchase orders and supplier arrangements are managed in line with organisational processes
Marketing, Communications and Engagement
- Work with the Marketing & Communications team to support effective promotion of events
- Provide accurate event information, deadlines, audience insight and content for mailers, website listings, social media and delegate communications
- Support audience engagement by helping to identify target groups, school networks and stakeholder contacts for allocated events
- Ensure delegate communications are clear, timely and professional
- Help maintain the Schools North East brand and reputation through high-quality event materials, communications and customer service
Team Working
- Work closely with the Events Manager, Events Coordinator(s) and wider team to ensure effective delivery across the events programme
- Coordinate tasks for colleagues, temporary staff, interns or volunteers where required for specific events
- Contribute positively to a small, busy and flexible team, undertaking practical tasks as required to support the wider aims of Schools North East
- Share learning, feedback and improvements to support consistency and quality across events
- Work flexibly, including occasional early mornings, evenings, regional travel and national travel where required
Person Specification
Essential
Event Delivery:
At least 3 years’ experience in event planning and delivery, including responsibility for coordinating events from planning through to evaluation
Operational Organisation:
Highly organised, with strong attention to detail and the ability to manage multiple deadlines, tasks and priorities at pace
Problem Solving:
Able to remain calm under pressure, solve practical problems quickly and respond effectively to unexpected issues during event planning and live delivery
Communication and Customer Service:
Excellent verbal and written communication skills, with the ability to provide professional, responsive and high-quality customer service to delegates, speakers, sponsors, exhibitors, suppliers and colleagues
Stakeholder Relationships:
Confident in building and maintaining effective relationships with a wide range of people, including venues, suppliers, school leaders, speakers, sponsors and partners
Income and Commercial Awareness:
Experience supporting income-generating events, including delegate bookings, sponsorship, exhibitors, ticket sales or commercial partnerships
Supplier and Venue Coordination:
Experience liaising with venues, AV providers, event suppliers and contractors to support high quality and cost-effective delivery
Budget Awareness:
Able to monitor event-level budgets, track income and expenditure, and maintain accurate records to support financial reporting
Technical Skills:
Confident using event systems, CRM or database platforms, virtual event software, G Suite or similar tools, and basic AV equipment
Collaborative Working:
A proactive, can-do approach, with the ability to work independently and as part of a small, busy team
Results Driven:
Highly motivated, target-oriented and committed to delivering high-quality outcomes that support education in the North East
Sector Interest:
An interest in, and ability to quickly understand, the education system and the issues affecting schools Desirable Experience in the education, charity, or membership sector
To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.
To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.
For every child, for every school, for the future of our region



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a natural relationship-builder who loves meeting people, making connections and getting things done?
We're looking for a Development Executive to join our small, friendly team and play a key role in growing and strengthening our professional community.
This is a varied and rewarding role where no two days are the same. One day you might be attending a university event, supporting a student committee meeting or helping to deliver a member event; the next you could be speaking to prospective members, building relationships with clinic owners or following up opportunities through our CRM.
Working closely with the Director of Development and wider team, you'll help recruit and engage members, support our student and new graduate community, grow our clinic-level membership offering and provide practical support across events, partnerships and member engagement activities.
We're looking for someone who enjoys building relationships, is confident starting conversations, has a strong customer or sales mindset and thrives in a fast-paced environment. Most importantly, you'll be someone who rolls up their sleeves, gets stuck in and enjoys being part of a collaborative team working towards shared goals.
We welcome applications from candidates seeking either full-time or part-time hours. We're looking for the right person to join our team and are happy to discuss a working pattern that works for both parties.
Applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
3 days a week
We are seeking an experienced and results-driven Manager to proactively support the growth, development and geographical expansion of our services. This is a fantastic opportunity to join a dynamic charity in a highly rewarding role that will drive key developments in our services. You will focus on targeted initiatives including:
· The planning, launch and growth of new Outside the Box day activities for adults with learning disabilities in our neighbouring town of Otley;
· The development and target achievement of our Outside the Box day service portfolio; and
· The expansion of our Carers and Companions services (Independent Living Services and elderly homecare services).
You will be someone who: can quickly build strong working relationships with internal and external stakeholders; has strong commercial acumen with a proven ability to grow services; and is skilled in the delivery of projects ensuring they are effectively planned and executed in line with agreed timescales and scope.
You will be highly organised with strong problem-solving skills, have excellent written and verbal communication skills combined with marketing and events experience and a passion for making a positive difference to the lives of others.
The role is initially offered on an interim basis (6 months) but offers the potential for transition into a senior management role with the charity.
To apply for this role please send a copy of your CV with covering statement (no more than 2 sides A4). If you wish to discuss this opportunity please send an email with full contact details and we will get back in touch.
Strategic Partnership Development Manager
Contract type: Permanent, Full-time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £47,423 per year with excellent benefits
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Corporate Partnerships Team is responsible for developing high value, high impact strategic partnerships with companies, where the value goes beyond financial alone to meaningfully contribute towards WaterAid’s mission, including finding ways to contribute to programmatic, policy and advocacy objectives.
About the role
As our proactive and driven Strategic Partnership Development Manager you will lead partnership development for a range of priority corporate sectors - working closely with global partnerships, programmes and policy colleagues - to secure new multi-year partnerships and drive sustainable change.
In this role, you will:
- Lead on partnership development for strategically important sectors including food and beverage and agriculture, as well as other sectors to be determined. Effectively utilising your commercial awareness and corporate partnerships expertise to present WaterAid’s partnerships offering and value-add externally to these industries.
- Develop and manage a pipeline of potential high value, annual and multi-year new business opportunities, ensuring there is sufficient lead generation, active movement and conversion to secure annual and multi-year 6-figure+ partnerships.
- Collaborate with colleagues across the WaterAid federation including partnerships, communications, programmes and advocacy to identify and develop high-quality propositions that meet both partner and WaterAid needs.
- Lead WaterAid’s presence at global events and conferences, building a network of contacts amongst companies and actively cultivating this network.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Proven experience in generating six-figure strategic, new business partnerships from cold in the charity sector or in a commercial setting and proven ability to meet and exceed personal targets.
- An externally focused and proactive attitude, with the energy and passion to engage people and excite them about WaterAid, alongside the ability to forge effective working relationships with stakeholders at all levels, including internal and external C-suite.
- Excellent presentation, verbal and written communication skills with an aptitude for writing high-quality and engaging proposals for a corporate audience.
- Strong working understanding of charity-corporate partnerships, corporate sustainability, Environmental Social and Governance (ESG) and Corporate Social Responsibility (CSR).
Although not essential, we’d prefer you to have:
- Understanding and experience of international development
- Understanding of and active interest in the agriculture and food & beverage sectors, including key materially important sustainability topics.
Closing date: Applications close 12:00 PM UK time on the 10th July 2026.
How to apply: Click Apply to complete the pre-screening questions and upload your CV.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position
This is an exciting opportunity for a driven and experienced face-to-face fundraising Manager with Festivals and Events experience who thrives in fast-paced environments and is passionate about both performance and purpose. You’ll lead, coach and inspire teams on the ground at some of the UK’s most vibrant festivals and events, while also playing a key role in shaping the future of our F2F programme—contributing ideas, improving ways of working, and driving innovation across delivery, training and operations. Ideal candidates will combine strong operational and people management skills with resilience, adaptability and a commitment to high standards of safeguarding and supporter engagement. In return, you’ll join a globally respected humanitarian organisation, directly connect the public with MSF’s life-saving work, and have the opportunity to influence and grow a programme that is central to our income and impact.
Hours: Full-Time (37.5 hours per week) This role is not limited to Monday–Friday and will require regular weekend work. Variable days over festival season including overnights and weekends
Duration: Fixed term - 12 months
Location: London - hybrid, and on-site at festivals across the UK
Salary: £41,902.62 - £51,214.32 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
Manage the on-site delivery of MSF UK’s Face-to-Face (F2F) fundraising activity across Festivals and Events, ensuring high-performing, safe and professional fundraising operations that maximise income and public engagement.
Provide day-to-day management and development of Team Leaders, Fundraisers and Coordinator-level roles, driving performance through coaching, monitoring and clear accountability against targets.
Coordinate and deliver on-site operational and logistics activity across up to 60 festivals and events annually, working in close partnership with the Logistics Manager, who is responsible for logistics planning and infrastructure.
Act as the most senior on-site representative for MSF, ensuring all festival and event activity runs smoothly, maintaining strong relationships with event organisers, suppliers and stakeholders, and ensuring a high-quality, self-sufficient operational presence.
Work closely with the F2F Programme Lead and wider F2F management team to deliver the Festivals and Events plan, contribute to programme development and support the ongoing growth of the events portfolio.
Support the recruitment, onboarding and effective deployment of F2F agency workers and MSF UK staff, ensuring teams are equipped to deliver high-quality fundraising and meet performance expectations.
Take responsibility for on-site operational planning, including rota management and oversight of timesheet accuracy, ensuring effective resource allocation across activity.
Ensure all team activity adheres to MSF’s standards for behaviour, safeguarding, safety and compliance, creating a positive and professional working environment.
Outside of festival periods, take responsibility for the delivery of Private Sites activity, maintaining the same standards of leadership, performance and target achievement. The role is accountable for delivering annual Festivals and Events income targets and contributes to the overall success of the Face-to-Face programme.
The client requests no contact from agencies or media sales.
The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
-
Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
-
Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
-
Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
-
Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
-
Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
-
Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
-
Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
-
Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
-
Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
-
Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
-
Lead on set up and implementation of new seasons, events and sales activity
-
Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
-
Maintain high standards of data accuracy and integrity across Box Office and customer records
-
Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
-
Champion accessibility across all ticketing and customer service activity
Leadership & Management:
-
Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
-
Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
-
Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
-
Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
-
Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
-
Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
-
Minimum three years' experience in a CRM, ticketing, audience data or related role
-
Advanced knowledge and practical experience of Tessitura
-
Experience managing and maintaining CRM systems and customer databases
-
Experience producing audience analysis, reporting and business insight
-
Strong understanding of customer relationship management principles
-
Excellent attention to detail and commitment to data accuracy
-
Strong analytical and problem-solving skills
-
Excellent communication and interpersonal skills
-
Ability to explain technical concepts to non-technical colleagues
-
Ability to manage multiple priorities and meet deadlines
-
Commitment to delivering outstanding customer experiences
-
Interest in music, culture and the arts
-
Willingness to work evenings and weekends
Desirable
-
Experience of implementing CRM upgrades or major systems projects
-
Experience working within a Tessitura consortium
-
Experience of customer journey mapping and audience segmentation
-
Experience of marketing automation and CRM-driven campaign delivery
-
Experience working within an arts, cultural or performing arts organisation
-
Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 3- 6 months.
The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events.
We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential.
The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role.
Specifically, the role of the Events Manager involves:
Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT’s programme of events.
Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors.
Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally. This also includes leading on logistics for the Annual Awards.
Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors.
Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints.
Evaluating and reporting on events to committees including the Board of Trustees.
Business and project management
Devise and manage project plans, risk registers and budgets for events and associated areas of operations.
Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers.
Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences.
General
Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK.
Contribute to the development and implementation of the Strategy.
Undertake training to ensure appropriate skills are acquired or developed.
Provide occasional holiday and sickness cover for posts at the same or lower grade.
Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post.
If you would like to hear more about this opportunity, please apply for further details
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Manager
Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in North Walsham.
As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
Responsibilities:
- Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
- Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
- Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
- Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
- Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
- Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
- Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
- Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
- Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
- Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.
Skills/Experience:
- Willing and able to take a lead in maintaining the Christian ethos of the home;
- Management experience in a business setting;
- Comfortable with writing business communications to staff and residents as well as authorities etc;
- Ability to communicate effectively at all levels whilst maintaining confidentiality;
- Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
- Able to work under pressure and provide calmness in all situations;
- IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
- Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
40 hours a week, usually worked over 5 days.
“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns.
Benefits:
- £45,000 to £50,000 per annum
- Relocation support (to be discussed)
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested


