Development initiatives jobs
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This is a senior leadership position offering a pivotal opportunity to shape our organization's financial and operational future. The Head of Finance and Operations will provide strategic guidance while ensuring the efficient and effective daily operations of all financial and administrative functions.
Reporting directly to the CEO, you will deputize in their absence, contribute significantly to our organizational growth and success, and ensure a robust and compliant financial framework.
Key Responsibilities
1. Strategic Financial & Operational Leadership
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Partner with the CEO to develop and implement long-term financial and operational strategies, including horizon scanning and risk management.
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Manage the organization's financial systems, specifically overseeing and optimizing the use of QuickBooks for all accounting and reporting functions.
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Identify and implement operational improvements to enhance efficiency and effectiveness.
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Develop, review, and implement financial policies and procedures to ensure compliance with regulatory requirements and industry best practices.
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Oversee reviews and renewals of organizational insurance policies.
2. Financial Management & Oversight
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Oversee all financial activities, including budgeting, forecasting, payroll, and taxation.
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Lead the annual audits for UK and US entities, ensuring accuracy and transparency and managing relationships with auditors.
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Maintain and manage banking relationships.
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Conduct regular variance analysis and recommend corrective actions to the CEO and leadership team.
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Oversee management of restricted funding.
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Develop and implement robust financial controls.
3. Fundraising and Data Systems
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Ensure accurate and timely financial reconciliation between CiviCRM and QuickBooks.
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Provide financial insights and analysis to support fundraising strategies and donor reporting.
4. Leadership & Governance
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Deputize for the CEO as needed, ensuring continuity across all operations.
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Maintain strong relationships with board members, providing comprehensive and insightful quarterly financial reports to foster understanding and engagement.
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Provide strategic leadership to your team, fostering a culture of excellence and continuous improvement.
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Be responsible for managing relationships with our US bookkeeper (consultant) and both UK and US auditors, and for the line management of the UK Finance and Admin Officer.
5. Operational Excellence
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Lead and manage a team of finance and operations professionals.
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Develop and implement efficient systems and processes to optimize performance across all administrative functions.
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Monitor and assess operational activities, proactively identifying and addressing potential issues.
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Conduct regular cost analysis and implement cost-saving initiatives.
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Oversee HR and payroll functions
Person Specification
Essential
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Professional accounting or finance qualification (e.g., ACCA, CIMA, ACA or equivalent).
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Proven experience in a senior finance and operations role (at least three years experience).
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Experience in preparing UK statutory accounts and managing external audits.
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In-depth knowledge of UK FRS 102 and Charities SORP. Exposure to/experience of US GAAP.
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Experience in preparing the annual budget, working closely with budget holders.
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Experience in supporting grant management.
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High proficiency in using financial software. (e.g. QuickBooks, Xero etc.)
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Experience in driving continuous improvement of financial processes and systems.
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Strong strategic and financial planning skills.
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Experience leading and managing a team.
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Excellent communication and relationship-building skills.
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You enjoy a mix of leadership and rolling up sleeves to get hands-on.
Desirable
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Experience working in a not-for-profit sector.
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Experience working in an international organization.
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Experience with CiviCRM or other similar donor management systems.
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Experience in remote working.
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Strong commitment to Humanists International’s mission.
The client requests no contact from agencies or media sales.
About Us
The City of London Corporation manages 11,000 acres of land in and around London, welcoming millions of visitors annually. The North London Open Spaces (NLOS) section oversees c. 1,000 acres of that portfolio and includes some of the UK's most iconic urban greenspaces, including:
- Hampstead Heath (including Golders Hill Park, Parliament Hill Fields, and Heath Extension)
- Highgate Wood
- Queen’s Park
- West Ham Park
These beloved green spaces boast spectacular landscapes and vistas, ancient woodland, diverse wildlife, world class sporting and athletics facilities, and heritage assets. We work closely with local communities and stakeholders to preserve and enhance these natural assets, helping to make London one of the most liveable large cities in the world.
About the Role
This is a rare opportunity to take a senior leadership role at North London Open Spaces, and directly contribute to and make a meaningful impact in the conservation and protection of these cherished green spaces.
As a member of the senior management team, the successful candidate will serve as the primary subject matter expert at NLOS for nature conservation, conceiving and leading on initiatives, advising colleagues, and working collaboratively both internally and externally. They will have responsibility for overseeing the day-to-day management of most of Hampstead Heath and all of Highgate Wood, and will also oversee a number of services that function across and support the four open spaces (eg, arboriculture and tree management, waste and recycling, conservation, and ecology).
For the better performance of their duties, the Head of Conservation will be required to reside in accommodation that is provided on site and will be scheduled onto an on-call and duty manager rota with other colleagues.
Key Responsibilities
- Serve as the primary subject matter expert for nature conservation at Hampstead Heath, Highgate Wood, Queen’s Park, and West Ham Park
- Oversee the day-to-day management of Highgate Wood and most of Hampstead Heath
- Oversee arboriculture / tree management, waste management, conservation, habitat creation/restoration and management, wildlife management, water body management, and climate change adaptation across North London Open Spaces
- Lead and motivate a team of 25-30 multi-skilled professionals committed to the conservation of these four sites
- Ensure compliance with all applicable legislation, including environmental protection, climate change, nature recovery, wildlife protection, flood risk management, and health and safety.
About You
We are looking for a high-energy and innovative leader with a strong background in nature conservation, open space management, and team leadership.
The successful candidate will bring:
- Demonstrable experience in managing complex public open spaces.
- Comprehensive experience developing and delivering biodiversity and land management programmes and projects in a range of habitats, ideally within an urban setting.
- Significant experience managing complex conservation work and projects across varied landscapes
- Significant knowledge of biodiversity and wildlife management, including land and water management.
- Strong experience managing a diverse team of professionals in an operational environment.
- Experience of implementing legislation and policy relevant to biodiversity conservation, planning guidance, and site designation for wildlife conservation and species status designations.
- A highly creative, entrepreneurial and ‘can do’ approach to problem solving, with the ability to remain resilient in the face of challenges.
- Strong quantitative skills and comfort interrogating and analysing data and budgets.
Why Join Us?
- Opportunity to join a prestigious organisation that protects some of London’s most treasured landscapes.
- Lead through a high-impact role with the opportunity to shape the future of these iconic spaces.
- Work within a supportive and collaborative team that is committed to conservation and community engagement.
- Work across multiple iconic sites.
- Competitive salary and benefits package.
How to Apply
If you are excited about the opportunity to play a pivotal role in preserving and enhancing London’s most cherished green spaces, we’d love to hear from you.
Provisional Interview dates: W/C 6th October & 13th October 2025
Closing date: 12 Noon on Monday 22nd September 2025
To apply please click the Apply button.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.
We reserve the right to close the advert earlier should we receive a high number of applications.
Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.
For more information on our categories for workplace attendance, please view our guide.
We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Manager – Surbiton (Part Time)
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
Responsible to
Commercial Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21 hours, 3 days per week but flexible over a seven-day rota
Salary
£15,124 PTE,
Location
Surbiton
How to Apply
Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
Closing date for applications: Rolling
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Role Responsibilities
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Commercial Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Fight for Sight’s financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight’s internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight’s health and safety policies and procedures, including waste management and customer safety
Leadership – Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution.
Management - being part of Fight for Sight
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Fight for Sight safeguarding policies.
Other
· Required to adhere to Fight for Sight’s mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to interview online via MS Teams.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Other information
We draw your attention to some important policies that govern the research that our charity funds. You can find these on our website.
Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
The client requests no contact from agencies or media sales.
Location: Flexible with two days every fortnight in the Oxford Office
Department: Fundraising
Salary: £35,000 to £38,000 per annum (depending on experience) plus £2,500 car allowance
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
ROLE OVERVIEW:
The Volunteering Experience Lead plays a vital role in ensuring volunteers feel connected, valued, and well-supported throughout their time with us. The post-holder will lead our efforts to recruit, retain and engage volunteers, shaping communications and initiatives that build a strong sense of belonging.
This role works across the entire volunteer journey, from attraction and onboarding to recognition and feedback. It leads on volunteer-facing communications and engagement campaigns, coordinates volunteer surveys, and helps build a growing, supportive network of volunteers. The ideal candidate will be passionate about creating a great experience, skilled at communicating with warmth and clarity, and committed to building community through volunteering.
This role involves occasional travel and overnight stays to attend events, meetings.
KEY RESPONSIBILITIES:
- Lead targeted recruitment campaigns, working with colleagues to promote roles and attract a wide range of volunteers.
- Develop retention strategies and recognition initiatives, helping volunteers feel valued and supported throughout their time with us.
- Manage regular volunteer communications, including newsletters, updates, and storytelling that reflects the voice of volunteers.
- Coordinate annual volunteer surveys and feedback mechanisms, using data and insights to improve the volunteer experience.
- Lead the development of the volunteering portal, ensuring it meets volunteer needs and enhances user experience.
- Build and grow a connected volunteer community, supporting peer-to-peer engagement and a strong sense of belonging through in-person and digital engagement.
GENERAL RESPONSIBILITIES:
- Maintain strong relationships with internal teams, ensuring alignment across departments.
- Take a proactive role in team meetings, agenda setting, and action tracking.
- Ensure compliance with health and safety policies and other regulatory requirements.
- Engage in continuous professional development through training and feedback.
- Represent RABI at events and outreach initiatives.
- Support team operations during absences and assist with additional tasks as needed.
PERSON SPECIFICIATION:
Essential
- Affinity, understanding and demonstration of the goals and objectives of RABI
- Experience delivering volunteer communications or engagement campaigns.
- Strong inclusive communication skills, with attention to tone and audience.
- Understanding of volunteer journey stages – from recruitment to retention.
- Experience designing and running volunteer surveys or gathering feedback.
- Confident working with data to improve engagement and inform decisions.
- Collaborative approach with experience working across teams.
- Strong organisational skills and ability to manage multiple campaigns.
- Comfortable using digital tools to manage and improve communication.
- Experience using CRM systems and analysing engagement data.
- Willingness and ability to travel occasionally, including overnight stays.
Desirable
- Knowledge of the agriculture and farming sector, with an ability to tailor volunteering approaches accordingly.
- Familiarity with volunteer segmentation or audience mapping.
- Familiarity with peer networks or ambassador schemes.
- Experience using digital platforms to connect and engage dispersed or geographically remote volunteers.
- A full UK driving licence, as travel within England and Wales will be required.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Benefits
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications, and abilities.
REF-223 996
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a highly organised and confident Supporter Care Administrator to provide an excellent supporter care service for the Fundraising Campaigns and Individual Giving team.
You will be the primary contact point for our supporters, prospective supporters and the public, taking responsibility and ownership for each enquiry, providing answers to questions relating primarily to donations and fundraising activities. You will also support your manager in developing a new stewardship programme to welcome, engage and retain our supporters.
Key Responsibilities
In this role you will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring our supporters have a positive experience with every contact and interaction they have with our charity.
You will:
- Take full ownership, responding effectively to all enquiries, interactions and complaints received on our fundraising activities, by email, phone and letter.
- Respond to supporters with empathy and compassion, applying our tone and voice and brand values
- Maintain supporter database records of enquiries received, ensuring that all data entered is administered accurately
- Work to meet agreed response times (SLAs) to enquires, ensuring supporters are satisfied
- Work with the Individual Giving Manager (Stewardship) on key stewardship activities and supporter journeys, to thank, welcome, engage and retain our supporters.
- Represent the team at cross-team meetings to ensure our supporter’s voice is heard, sharing feedback gathered through direct supporter interactions
- Keep up to date with technology, applying digital approaches, new solutions and identify improvements to become more effective in donation and contact processes.
About You
You will be a highly organised and confident individual, with experience in customer service or supporter care roles, with a passion to make a difference by engaging with and acknowledging supporters who choose to donate to or fundraise for our charity.
To be successful, you’ll need:
- Experience of working in a team environment which directly services and engages with members of the public, supporters or customers
- Experience working in a team, consulting others and sharing expertise, know-how and ideas with colleagues for best results
- Experience using of variety of office applications (Word, Excel, Outlook) to communicate and retrieve information and knowledge
- Practical experience of databases or customer relationship management systems
- Experience at problem solving with a solution focused approach
- Ability to convey complex ideas using a variety of methods to communicate with the supporter to win understanding and support
- Ability to respond to the needs of the supporter, adapting content, style, language and use of channel to deliver maximum clarity
- Ability to develop professional relationships with colleagues at all levels and with external contacts and partners to support the team objectives
- Ability to contribute ideas, approaches and insights that enable innovation
What We Offer
- A supportive and collaborative working environment.
- Opportunities for professional development and career progression.
- Competitive salary and pension
Department/Directorate Information
The Development and Communications Directorate is responsible for fundraising and philanthropic income across the ICR, maximising support from major donors, individuals, trusts, corporates, charity partners and events. We have a proud track record of performing at a consistently high-level, raising millions every year.
This role is part of the Fundraising Campaigns and Individual Giving team, who are focused on raising funds through individual giving, gifts in Wills and sports and challenge events. Join our team to help make the discoveries that are so urgently needed to improve cancer patients’ lives.
We encourage all applicants to access the job pack attached.
The client requests no contact from agencies or media sales.
About Us
Animal Welfare Investigations Project (AWIP) is embarking on an ambitious five-year strategy to become a membership-first organisation, empowering thousands of animal advocates to join us in protecting animals from harm.
As part of this transformation, we’re seeking a compassionate, organised, and proactive Membership Services Officer to be the first point of contact for our members and supporters, ensuring every interaction is warm, helpful, and leaves people feeling valued.
About the Role
This is a key supporter-facing role where you will:
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Be the friendly first point of contact for members and prospective members via phone, email, and other channels.
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Handle inbound and outbound calls, including proactively reaching out to members to address cancellations, encourage upgrades, or convert cash supporters into ongoing members.
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Maintain accurate supporter data, preferences, and interactions in Salesforce CRM.
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Collaborate with our Digital Marketing Officer, Data & CRM Officer, and Gifts in Wills Officer to nurture relationships and move supporters through their journey, ensuring that every member feels appreciated and connected to our mission.
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Support the Marketing and Communications team with occasional wider projects, such as campaigns, virtual or in-person events, or member engagement initiatives.
About You
We’re looking for someone who is:
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Compassionate and member-focused, with a genuine desire to make every interaction count.
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Highly organised and detail-oriented, able to manage multiple tasks and maintain accurate records.
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Confident and professional on the phone and in written communication.
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Comfortable with outbound calling — experience in telephone fundraising or supporter upgrade calling is desirable.
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Able to work both independently and as part of a team.
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Comfortable with technology, ideally with some experience using CRMs (Salesforce experience is a bonus).
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Experienced in supporter care, customer service, or a similar role (desirable but not essential).
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Aligned with AWIP’s mission, with a strong commitment to animal welfare and, ideally, a cruelty-free lifestyle.
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Able to maintain strict confidentiality at all times.
Key Details
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Hours: 16 hours per week, Monday–Thursday, 10:00 AM – 2:00 PM
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Salary: £11,885.71 pro-rata (£26,000 FTE)
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Contract: 12-month fixed-term contract, with potential for a permanent role
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Location: Remote (must be based in the UK)
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Additional hours: May be available for outbound campaigns, depending on business needs
What We Offer
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The opportunity to be part of a growing, mission-driven organisation making a global impact for animals.
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A supportive, values-driven team environment.
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Training and development opportunities.
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Fully remote working environment.
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
Refugee Week is seeking a freelance Social Media Manager to lead the development and delivery of our social media presence in the lead-up to and during Refugee Week 2026. Working closely with the Refugee Week team, you will help shape and tell the story of Refugee Week over the year - inspiring people to take part, building our digital profile, and growing our online community.
This role is ideal for someone who is creative, organised, and confident in digital storytelling, with an interest in social change, arts and culture, and refugee rights.
Refugee Week is coordinated by Counterpoints Arts, a leading national organisation in the field of arts, migration, and cultural change. We are based in Hoxton, London, and work both nationally and internationally.
Key responsibilities:
Social Media Strategy & Management
- Develop and implement a clear social media strategy for Refugee Week
- Manage Refugee Week social media channels, including day-to-day posting, reshares, replies, and community engagement
- Generate creative content ideas and oversee year-round storytelling across platforms
- Grow our presence on underused or new channels
- Monitor performance and provide insights on reach, engagement, and growth
Content Creation
- Produce engaging assets (e.g. reels, graphics, promotional materials) for key moments such as the Refugee Week Conference
- Share stories that highlight Refugee Week’s impact, history, international presence, and ways to get involved
- Support with copywriting for posts, campaigns, and announcements
- Support with digital commissions e.g. engaging influencers in digital storytelling (Simple Acts countdown etc.)
Comms & Campaigns
- Contribute to Refugee Week’s wider communications strategy and campaigns.
- Manage paid ads to increase reach and engagement
- Help build the public profile of Refugee Week through digital storytelling
Evaluation
- Assist in the collation and reporting of evaluation data for Refugee Week 2026, helping to document and share the impact of the festival
Plus other reasonable tasks as required
Person Specification
Essential:
- Proven experience managing social media channels for an organisation, campaign, or project
- Strong understanding of digital engagement and content creation
- Highly organised individual with a collaborative and flexible working style
- Strong initiative, ability to work independently and motivated self-starter
- An active interest in refugee rights or arts, culture and social change and commitment to the vision and values of Refugee Week
- Digital proficiency and willingness to use collaborative team tools such as Slack, Google Drive, Calendars, etc.
- Availability during Refugee Week 15 - 21st June, 2026
Desirable:
- Experience in public-facing communications and/or engaging with media
- Design skills (e.g. Canva, Adobe, or similar)
- Experience working in refugee advocacy, with displaced communities, or in arts/culture/social change (paid or voluntary)
- Lived experience of displacement or migration
Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).
Supporting and producing the arts by / about migrants and refugees, to ensure that their contributions are recognized and welcomed in British culture.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Community Engagement & Training Officer to join the Engagement team covering Hampshire and the Isle of Wight.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based out of our Chandlers Ford office on a hybrid basis with the expectation of 60% of your working week from the office. The role will include regular travel across the Hampshire & Isle of Wight region. You will be required to work flexibly to attend events in evenings and weekends, time off in lieu will be given.
As a Community Engagement & Training Officer, you will play a vital role in strengthening Victim Support's presence and impact within the community. Your responsibilities will include:
- Developing Engaging Content: Creating compelling and inclusive social media content tailored to diverse audiences to raise awareness of Victim Support's services and initiatives. You will also be required to create posters, leaflets and other promotional material to help inform communities about the service.
- Event Coordination and Representation: Organising and representing Victim Support at community events such as Pride, 999 Days, and local fairs. You will engage directly with victims and witnesses of crime, offering immediate emotional and practical support.
- Delivering Presentations: Designing and delivering impactful presentations to criminal justice partners, including police and probation services, to promote collaboration and raise awareness of Victim Support's work.
- Community Relationship Building: Establishing and nurturing strong relationships with community leaders, local organisations, and stakeholders to enhance outreach and support networks.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Due to vetting requirements the successful candidate must have lived within the UK for three years.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Position: Marketing & Product Lead (Maternity Cover)
Hours: Full-time (35 hours a week)
Contract: Up to 12 months fixed term contract (maternity cover)
Location: Office-based from London with flexibility to work remotely
Salary: Starting from £44,339 per annum, plus excellent benefits
Salary Band and Job Family: Band 3, Professional/Technical
You’ll start at the entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
In this role, you'll oversee the delivery of our marketing strategy and insight-led approach to product development for our community and events fundraising team. You'll work collaboratively with colleagues across the organisation to reach, engage, and build meaningful long-term relationships with our supporters. You'll champion an insight-driven and engagement-first approach to marketing and product development, with our audiences at its core.
You'll innovate and test new marketing channels, products, and approaches. You'll stay up-to-date with the latest marketing and sector trends and identify opportunities to ensure we can proactively respond to an evolving external environment.
A key part of your role will be to lead our team of supporter-facing Fundraising Executives and ensure they provide consistent and exceptional supporter stewardship to our incredible fundraisers.
Our role is to deliver engaging, high quality and innovative fundraising to our amazing supporters and provide an attractive, inclusive programme of events and activities throughout the year.
Please note this is a fixed term contract for up to 12 months
Closing date for applications: 9:00 on Wednesday 24 September 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Events Officer will be responsbile for delivering a wide range of events to our members such as training courses and the annual conference, and must be a highly organised and enthusiastic individual working in collaboration and partnership with one other part time Events Officer. You will require an eye for detail, have excellent liaison skills and have the ability to manage multiple tasks efficiently.
Our courses and the AGM are delivered online, with our annual conferences delivered in-person or hybrid. The annual conference is an important event for BAAT and an exciting, key responsibility for this role.
This role requires the additional responsibility of managing the Events marketing activity, working in partnership with the Senior Digital Comms Officer.
The successful applicant will join a small, professional staff team based in London. We are hybrid-working, with a mix of home-based working and part (usually at least one day a week) in-office working practice.
The client requests no contact from agencies or media sales.
The role of Head of Legal reports to the Director of Legal & Governance and you will assist them in ensuring the legal function of the organisation runs efficiently, smoothly and that we proactively identify and address legal risk and development needs.
You will be responsible for overseeing and managing the day to day legal affairs of the organisation.
Key Responsibilities include:
- Identify legal risk and propose mitigations and solutions.
- Proactively identifying issues and resolving problems efficiently.
- Providing guidance and advice to colleagues
- Developing and managing the suite of legal templates in use across the organisation, proactively identifying areas for improvement and / or development and working collaboratively to develop new templates as needed
- Ensuring internal legal requirements are well designed and understood and are aligned to delivery of strategy
- Ensure that internal legal processes run smoothly
- Make sound, timely decisions that support sustainable, long-term strategic outcomes.
This is a part time, fixed term role and can be based at any of our hubs located in Birmingham, Leeds or London.
For more information, please download the Job Recruitment Pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing Manager
Office – Moreton in Marsh
Cotswold Friends is a local charity based in Moreton-in-Marsh, which for over 45 years has been providing Community Transport, Befriending, Carer Wellbeing and Community Activities to older and vulnerable people in the Cotswolds. We aim to combat loneliness and isolation. Our voluntary services improve health and wellbeing and support independent living. We currently support over 2,300 people with 340 amazing volunteers.
This role offers a fantastic opportunity to lead and develop the Marketing function for an established and well-respected local charity. As the Marketing Manager, you will report directly to the CEO and be supported by a Marketing Co-ordinator working 12 hours per week and a team of Marketing volunteers. Your role will involve:
• Development and implementation of Marketing strategy and plans, informed by research and data analysis, to support the charity in the achievement of short and long-term objectives
• Development and implementation of campaign strategy and plans for volunteer recruitment, charity and service awareness and fundraising.
• Working to tell our stories – in this role you will spend time out and about across the Cotswolds, following our services in action and developing case studies that demonstrate the positive impact of our work
Specifically, you will manage:
· Brand development and awareness
· Cotswold Friends website content
· Social media campaigns and channels
· Regular newsletter production
· Development and distribution of press releases to key target press
· Design and production of print materials
· Charity mailings
· Print distribution to ensure effective area coverage
· Production of marketing and communication materials for events
· Production of film and photography
· Events management
· Delegation and management of Marketing support work to a team of Marketing volunteers
· Stakeholder communications
· Ongoing development of in-house materials to support volunteers and clients
· GDPR requirements as the Charity’s Data Protection Officer (training given)
The successful candidate will:
· Hold a Marketing qualification and 2 years of management experience in a Marketing role
· Have the enthusiasm and drive to grow Charity awareness using new ideas and initiatives
· Provide evidence of development and implementation of strategic Marketing plans
· Be proficient in the management of digital marketing/social media/email campaigns
· Have excellent creative writing skills to develop marketing content
· Have Press/PR and events management experience
· Have experience of in-house design packages such as Canva
· Be proficient with website management and Content Management Systems
· Understand GDPR requirements and the importance of data protection
If you are looking for a challenging and rewarding Marketing role and this position sounds of interest to you, please apply including your CV and a covering letter. A full induction programme and training will be provided. The successful candidate will be required to complete an Enhanced DBS check.
Cotswold Friends is an equal opportunities employer and is committed to combatting all forms of discrimination.
Contract Type: Permanent
Travel: Own car to allow travel as required across the Cotswolds
Hours per week: 20 hours over three days a week, with a minimum of two days office-based in Moreton.
Salary Type: Salary monthly
Salary: £15.90ph
What level of DBS? Enhanced
Other benefits:
Pro-rata - 25 days annual leave plus bank holidays
Pension scheme
Support for training and development
As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.
This is a pivotal time to join our dynamic Fundraising team as we work towards our strategy. As our Trusts & Statutory Fundraising Manager, you will manage existing and develop new funder and partner relationships across trusts and foundations and statutory bodies, to ensure we can meet the needs of the increasing number of women we support across London and build on our systems influencing work nationally.
If you are looking to make a real impact on women and children’s lives in your fundraising career, supported by a committed and evidence-led fundraising team then please do get in touch.
About Woman's Trust
The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We supported 833 women and children last year, with a current income target of £1.25m (growing to £1.4m in 2026-2027) and 36 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
You will be joining the Woman’s Trust Fundraising team as we work towards our strategy 2022-2027, to double our income and the number of women we support each year. Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.
About you and how to apply
As a creative and tenacious fundraising manager, aligned to our feminist ethos and our service users', you will have experience in securing six-figure, multiple-year grants, with the proven ability to effectively communicate services, and to develop funder and wider sector relationships aligned to our strategic priorities. You will be able to manage and deliver the whole cycle of income generation, including regular prospecting, grant management and impactful funder reporting.
If you are looking at the next step in your career into management, whilst making a real impact on women and children’s lives, we want to hear from you!
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.
Closing date for applications: 22 September 2025.
Interviews: w/c 29 September 2025.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
Please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.
Salary: £35-42,000 FTE depending on experience
Reporting to: Head of Funding and Partnerships
Contract: Fixed term 12 months, part-time 0.5 FTE (with the possibility of extension)
Location: UK (Homeworking) - with mandatory attendance at quarterly in person All Team Day in London (travel at own expense)
Unlimit Health
Unlimit Health is an international organisation working to end parasitic disease. We work closely with affected countries, sharing evidence and expertise to eliminate preventable infections. Our purpose is to support people to live healthy lives, free from limiting disease.
Our vision is for resilient systems that sustain good health, so everyone everywhere can reach their full potential. We achieve this by working across multiple sectors in numerous countries to deliver effective and robust health programmes that have a lasting impact.
We were founded in 2002 with a £20m grant from the Bill & Melinda Gates Foundation, and started life as a research group, the Schistosomiasis Control Initiative, within Imperial College London. Consistently ranked globally as one of the most cost-effective nonprofit initiatives, we have received significant funding since our inception including from the UK Department of International Development (DFID), USAID and philanthropic investors.
What we do
Our work includes:
- Evidence-based disease elimination support
- Cross-sectoral health systems strengthening
- Building collaborative partnerships
Our main area of focus is the elimination of schistosomiasis and soil-transmitted helminthiases (intestinal worms). Endemic infections of these parasitic worms are found in some of the world’s most marginalised communities, and they can have a hugely detrimental effect on individuals, including:
- Reduced productivity
- Internal organ damage
- Impaired child development
- Reduced school attendance
- Increased risk of HIV in women
- Infertility
Unlimit Health is a UK-based not-for-profit organisation that partners with Ministries of Health across sub-Saharan Africa to design and deliver evidence-based programmes to control and eliminate schistosomiasis, one of the world's most neglected tropical diseases (NTDs). Our work supports country ownership and strengthens national health systems to achieve long-term, sustainable impact.
We are known for our collaborative ethos, strong partnerships, and as a supportive, flexible employer committed to diversity, well-being, and professional development.
The role
This is an opportunity for an experienced trust fundraiser to supercharge Unlimit Health’s trust and foundations income stream through updating and expanding the trust and foundations pipeline, qualifying new potential donors and making initial approaches and funding applications. You will help to secure a modest new business income target for the year 25/26 and lay the foundations for further expansion of the income stream in 26/27 and beyond.
You will be well organised and have excellent research and communication skills, with the tact and tenacity to establish and maintain productive relations with funding organisations of different kinds.
To apply
To apply, please submit an up-to-date CV and covering letter outlining your suitability for the role according to the job description and person specification.
Closing date: 7th October at 9am
Interview dates: W/C 13th October
Please ensure you are available to attend an interview on these dates.
Applicants are required to have the right to work in the UK, and documentary evidence will be requested at the interview stage.
Diversity Statement
We particularly welcome applications from candidates from under-represented groups to better reflect our mission and work to improve health equity. Research has shown that women and people from marginalised groups are less likely to apply for a role if they do not meet 100% of the job criteria. Please consider applying even if you do not fully meet our essential criteria. We are happy to schedule an informal chat to discuss the role further prior to submitting an application.
Unlimit Health is an equal opportunity employer. We welcome and celebrate differences in age, race, ethnicity, national origin, gender identity and expression, sexual orientation, physical or mental ability, religious beliefs, and socio-economic background. We are dedicated to fostering an inclusive environment where every team member is valued, respected, and has equal opportunities to thrive.
REF-223 979
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERVIEW
Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors, so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
JOB PURPOSE
As one of our High Support Needs IDVAs you will be part of our experienced and dedicated adult team reporting to the HSN IDVA Manager covering the Ashford District area, and your role will include a mixture of remote and office working. You’ll be providing a high-quality, frontline service to survivors of domestic abuse and play a crucial role in advocacy, risk assessment, safety planning and empowerment for our clients with more complex needs. You will assist them in recognising the features and dynamics of domestic abuse which are impacting their situation, and help them to regain control of their lives. You will support them to make informed and safe choices and to move forward.
Alongside working with survivors, you will develop and maintain productive relationships with partner organisations to strengthen multi-agency working and improve service outcomes for survivors.
We are looking for someone with a genuine passion for supporting people who is confident, resilient and has the ability to build strong relationships.
You will have experience of delivering domestic abuse interventions with survivors, including some whose individual circumstances are more complex. This might include clients with issues such as homelessness, poor mental health or drugs and alcohol use.
The nature of this work and being exposed to survivors’ trauma and challenges can have a negative impact on our own wellbeing as support workers, and therefore good self-awareness and the ability to recognise our own needs and put in place appropriate boundaries is essential. All team members are expected to exercise self-care and attend regular clinical supervision to mitigate the potential impact of vicarious trauma.
As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.
Equal Opportunities
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.
MAIN DUTIES AND RESPONSIBILITIES
- Provide high quality case work support and information to victims/survivors who have experienced domestic and/ or sexual violence and have high support needs.
- Support those who are experiencing domestic and sexual abuse to access services to keep themselves (and their children) safe and address their needs
- Identify and assess the needs of domestic abuse victims using an evidence-based risk identification checklist while taking a trauma informed approach
- Provide 1:1 support to survivors in the Ashford, Canterbury and Folkestone and Hythe districts, either over the phone, in community venues or at Rising Sun offices
- Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality
- Work as part of a team, supporting colleagues and building positive working-relationships with team members
- Attend regular clinical supervision and case review meetings
- Hold weekly information and advice drop in sessions and facilitate relevant programmes when required i.e. Freedom Programme
- Participate in street walks to meet and build relationships and trust with street homeless
- Advocate for high risk victims with agencies who can help to address the domestic abuse by:
- Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them.
- Providing advocacy, emotional and practical support and information to survivors including in relation to legal options, housing, health and finance.
- Effective partnership working with all key agency partners (including housing and other specialist services, such as drug and alcohol support) to address the safety of high risk victims and ensuring that their safety plans are coordinated particularly through the MARAC (multi-agency risk assessment conference).
- Identify training opportunities and provide training and support for housing staff and other relevant agencies as appropriate
- Work with volunteers (where appropriate) to enhance the capacity of the service
- Be responsible for personal well-being and exercise appropriate self-care
- Attend wider team meetings to share learning and feed into organisational developments
- Ensure that the service user is at the heart of all service delivery by encouraging participation in service development and reporting on their recommendations and complaints
- Be willing and available to work occasional evenings and weekends to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken)
- Ensure publicity materials are effectively distributed as well as contributing to the development of literature
General
- At all times work professionally and to a high standard, setting an example to the wider team and external partners
- Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role
- At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information
- Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
- Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)
Qualifications
- An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (D)
- Independent Sexual Violence Adviser (ISVA) qualification (D)
Knowledge and Experience
- A good understanding of the causes and dynamics of domestic abuse including its impact on survivors, children and young people, families and communities.
- A sound working knowledge of housing, welfare and policy relating to domestic and sexual violence
- Thorough knowledge of safeguarding practice, procedures and legislation (adults and children)
- At least two years’ experience of working directly with survivors affected by domestic abuse
- Experience of working with survivors of domestic abuse with complex needs for example homelessness, mental health issues, drugs and alcohol dependency (D)
- Experience of managing own case load, working under pressure and prioritising workload
- Experience of risk assessment and management, and safety planning
- Experience of multi-agency partnership work
- Experience of facilitating group programmes (D)
- Experience of delivering training (D)
Skills and attributes
- Excellent listening, written and verbal communication skills.
- Personal resilience
- Good self-awareness and ability to exercise effective self-care
- Competent in the use of Microsoft packages i.e. Word, Excel and Power Point
- Effective negotiation, advocacy and interpersonal skills, at all levels
- Ability to collect and collate data and write reports as appropriate to this role
- Ability to be self-motivating, work on own initiative and as part of a team
- Ability to liaise and work well with a diverse range of stakeholders
- Strong crisis management skills
Other
- A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
- A commitment to the values and ethos of Rising Sun
- A commitment to fostering innovation in working practice
- A flexible approach to your work
- A commitment to respecting and valuing service users' perspectives and involvement in Rising Sun
- Able to drive and have access to a reliable car (D) (the post holder will be required to attend meetings and events across our areas of work)
Please visit our website to download and fill out an application form if you feel that this role would be a good fit for you, demonstrating how you meet the requirements of the person specification in your personal statement.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.

The client requests no contact from agencies or media sales.