Development manager jobs in clapham town, greater london

Purpose of Post: The Events Coordinator will help to plan, promote and deliver a diverse programme of online and in-person events that reflect the organisation’s mission to support, empower and amplify the voices of people with lived experience of mental illness. These will include outreach sessions, campaigning events, open forums, creative workshops, community engagement activities, fundraising events, awareness days and partnership events.

The post-holder will ensure all events are accessible, inclusive, trauma-informed and well-organised, working closely with the Engagement & Campaigns Manager, project teams, volunteers and external partners.

Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.

Key Duties and Responsibilities

Planning and Coordination

• Develop and maintain an annual events calendar covering outreach, campaigns, creative sessions, open forums, workshops and fundraising (both online and in-person).
• Lead on the end-to-end planning of online and in-person events including aims, audience, format, accessibility needs, timelines, budgets, venues, equipment and staffing.
• Prepare event plans, schedules, risk assessments and checklists to ensure smooth delivery.
• Liaise with venues, suppliers and partners to negotiate costs (ensuring value for money), confirm bookings and arrange logistics.

 Promotion and Communications

• Produce accessible event information and promotional materials, working with colleagues to ensure inclusive language, imagery and formats.
• Use social media, website updates, e-newsletters and community networks to publicise events.
• Maintain event booking systems (e.g. Eventbrite, online forms), manage attendee lists and respond promptly to enquiries.

Event Delivery

• Act as point of contact on the day of events, ensuring smooth set-up, running and pack-down (including seating, signage, technology and accessibility adjustments).

• Brief staff, volunteers and facilitators on their roles and responsibilities before and during events, to ensure clarity of roles.

• Greet attendees, speakers and partners; creating a warm, inclusive and trauma-sensitive environment.
• Monitor timing, technical requirements (e.g. microphones, presentations, online platforms if appropriate) and respond to any issues that arise calmly and adapt plans where needed.

Community Engagement and Stakeholder Support

• Build strong relationships with partner organisations, community groups, local charities, the council and health & social care stakeholders.
• Represent the organisation professionally at meetings, outreach events and networking opportunities as necessary.
• Support delivery of awareness campaigns, public consultations and community engagement activity.

Volunteer Coordination

• Support the recruitment, induction, supervision and recognition of event volunteers.
• Provide clear instructions and create a positive, supportive environment for volunteers.

Monitoring, Evaluation and Reporting

• Collect and analyse event data, including attendance, demographics, costs, outcomes and feedback (e.g. surveys, informal feedback, Mentimeter)
• Produce reports and summaries to evidence impact, support funder reporting and inform future planning.

Finance and Administration

• Work within agreed event budgets, tracking expenditure and income, and seeking value for money.
• Process invoices, petty cash and expenses in line with Hear Us, financial procedures.
• Maintain an organised system for event documentation (e.g. booking forms, contracts, attendance, risk assessments, evaluations).

Safeguarding, EDI and Health & Safety

• Ensure all events comply with safeguarding, data protection, confidentiality and health & safety policies.
• Ensure events are inclusive of people from diverse backgrounds and are accessible to people with a range of mental health needs and disabilities.
• Report safeguarding concerns promptly following internal procedures.

Other Duties

• Attend staff meetings, supervision, training and development opportunities.
• Contribute to a positive, collaborative and learning culture.
• Carry out any other reasonable duties within the scope and spirit of the role as requested by your line manager.

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.

The above items outline the main duties and responsibilities of the post and are designed to give an accurate flavour of the nature and scope of this post. However, they do not represent an inclusive list of all the duties required

The Talent Set are delighted to be recruiting a very unique part time role for an international development charity. 

• Role Title: Digital Data Analytics Specialist
• Salary: £48,166-£49,446 Pro-rata
• Location: London-Hybrid
• Tenure: 14-28 hours Part-Time (2-4 days per week), Permanent

Digital Analytics & Optimisation Specialist

Purpose of Role:
Work collaboratively with digital colleagues to drive reach, engagement, and conversion across all digital channels. You’ll use data insights to optimise performance, manage technical tracking and tagging, and ensure compliance with privacy and consent standards. Through expert analysis and reporting, you’ll help shape evidence-based digital strategies that grow our audience and strengthen our impact.

Key Responsibilities

Tracking, Data Analysis & Insights

• Monitor and analyse website and digital campaign performance using tools such as GA4, Google Tag Manager, Google Ads, Sprout Social, and Search Console.

• Deliver clear, actionable insights and recommendations to improve site performance, user journeys, engagement, and conversion.

• Manage end-to-end tracking implementation across websites, maintaining documentation and data accuracy.

• Define and track relevant KPIs for engagement, reach, and conversion across all channels.

• Lead on cookie implementation, consent management, and compliance with online privacy standards.

• Present findings in a structured, transparent way to build organisational learning and drive continuous improvement.

Testing & Optimisation

• Support ongoing SEO and site optimisation in collaboration with developers and content teams.

• Contribute to conversion rate optimisation (CRO) initiatives to enhance campaign and site performance.

• Apply data-driven experimentation, including A/B and multivariate testing, to refine user experience and increase conversion.

Digital Marketing & Reporting

• Create and maintain dashboards and performance reports (using Power BI, Google Looker Studio, or similar tools) to make data insights accessible across teams.

• Evaluate paid and organic campaigns, providing evidence-based recommendations for improved ROI and engagement.

Collaboration & Knowledge Sharing

• Deliver training sessions for colleagues on digital metrics and analytics tools.

• Stay current with digital trends, technologies, and best practices, and share insights across teams.

• Participate actively in cross-team digital groups, contributing to a culture of shared learning and innovation.

Experience, Knowledge & Skills

Essential

• Strong commitment to the charity mission, feminist principles, and values of equality, diversity, inclusion, and anti-racism.

• Minimum 1 year of experience in a digital analytics or marketing analytics role.

• Advanced experience with Google Analytics 4 (GA4) and Google Tag Manager.

• Working knowledge of JavaScript, HTML, and CSS for implementing custom tags and managing data layers.

• Proficiency in tracking and tagging methods (events, pixels, UTM parameters).

• Experience with data visualisation tools (e.g., Power BI, Google Looker Studio).

• Strong knowledge of SEO techniques, conversion rate optimisation, and digital marketing (including PPC and Google Ads).

• Advanced Excel and statistical analysis skills.

• Understanding of cookies, consent management, and online data privacy.

• Excellent communication skills—able to translate complex data into clear, actionable insights.

• Enthusiasm, curiosity, and a proactive, can-do attitude.

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

 

Head of People & Culture
 

Location: Home based with expected travel to London and Guildford.
Contract Type: Permanent
Hours: Full time
Salary: £48,083-£53,426
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits
 
There’s never been a better time to join the team at Cycling UK! We are 18 months into our ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
 
As our Head of People & Culture, you will be a dynamic and experienced leader who supports the ongoing development of our organisation as we continue to deliver our strategy. Building on strong HR systems and processes, you will partner with the leadership team to drive professional, agile HR practices that enable us to anticipate and adapt to a rapidly changing environment. You will lead and develop an experienced People & Culture team, providing expert guidance across employee relations, recruitment, learning and development, and reward, while delivering our people strategy with a strong focus on culture, engagement, and our values.

If you’re a strategic people leader, passionate about people, culture, and making an impact we’d love to hear from you.
 
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
 
This role is home based with expected travel to London and Guildford.
 
Applications close at 9:00am on the closing date shown
 
You may also have experience in the following: Head of People and Culture, Head of HR, Director of People and Culture, People Director, HR Director, Senior HR Manager, Head of People, People & Culture Lead, Human Resources Director, Head of Organisational Development, Head of People Operations, Senior People Business Partner, HR Lead (Charity / Non-Profit), Head of Learning, Development and Culture, People Strategy Lead

REF-225 694

Corporate Fundraising & Engagement Officer

• Salary: £28,000 - £31,000 (depending on experience)
• Location: London
• Contract: Full-time, with flexible office co-working and some remote working
• Brilliant benefits package including 27 days annual leave, hybrid office/remote working, flexible working hours, pension

Charity People is delighted to be working in partnership with SolarAid, who are searching for a brilliant Corporate Fundraising & Engagement Officer to join their growing fundraising team at an ambitious and exciting time for this incredible charity.

About SolarAid

SolarAid is on a mission to combat poverty and climate change by providing access to clean, safe solar energy access in Africa. Their work transforms lives, communities, and the planet. With a growing corporate partnerships programme and a major new multi-year partnership, this is an exciting time to join our team and help us harness the power of business to create real impact.

Our partnerships programme has grown rapidly, opening exciting new opportunities for deeper engagement and expansion. This role sits at the heart of that momentum, connecting corporate supporters with inspiring stories and shaping corporate engagement activities. SolarAid is a place where ideas and collaboration is encouraged, and the impact is immediate. If you're motivated by building connections and making positive change, we'd love you to join us."

Lyndsay Dixon, Corporate Partnerships Manager

The Role

The team are looking for a Corporate Fundraising & Engagement Officer to play a key role in delivering their ambitious corporate strategy. Working closely with the Corporate Partnerships Manager, you will inspire and engage corporate supporters and prospects, driving income and awareness through creative campaigns, events, and relationship management.

This is a varied and dynamic role where no two days are the same. You'll work across a number of exciting fundraising campaigns, support corporate engagement activities, and represent SolarAid at key events.

If you're proactive, confident, and passionate about making a difference, this role could be perfect for you.

What You'll Do

• Deliver fundraising campaigns such as Night Without Light and SolaRaise, and support initiatives like the Big Give.
• Engage corporate supporters and employees, motivating participation in fundraising and challenge events.
• Grow payroll giving and regular giving channels, building relationships with new partners.
• Represent SolarAid at events, sometimes independently, and ensure supporters feel valued and connected.
• Create engaging content for LinkedIn and blogs, and support the development of presentations and marketing materials.
• Research new prospects to grow our corporate pipeline and help secure future partnerships.

About You

We're looking for someone who is:

• Confident and engaging, with experience delivering talks and presentations.
• Skilled at building relationships and interacting with people at events.
• Familiar with corporate partnerships and fundraising platforms.
• A creative thinker who enjoys finding new ways to inspire and fundraise.
• Motivated, proactive, and happy to travel for events when needed.
• Experience with Canva, payroll giving, and creating LinkedIn content would be a bonus.

Why Join Us?

• Be part of a growing, purpose-driven organisation making a global impact.
• Enjoy flexible working arrangements - remote work combined with collaborative office days.
• Opportunities for professional development and creativity in your role.

To apply

To request a job description and to register your interest in this brilliant role, please send your updated CV to Kevin Croasdale from our recruitment partner, Charity People. If your profile fits what we're looking for we'll be in touch with lots more details and to arrange a follow up call.

Key Dates

• Closing - Midday 13th January
• Shortlist confirmed Friday 16th January 2026
• Interviews - w/c 26th January

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Job Profile

Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.

You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. 

You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.

Key Responsibilities:

• Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.

• Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.

• Line manage and develop a high-performing team, including staff, volunteers and interns.

• Build and maintain relationships with consultants, agencies and pro bono partners.

• Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.

• Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.

• Oversee public fundraising strategy across multiple income streams.

• Lead design and delivery of internal and external appeals, campaigns and donor stewardship.

• Identify new funding opportunities, partnerships and innovation in engagement.

• Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;

• Ensure effective CRM management, data integrity and financial reconciliation.

• Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.

• Oversee creation and execution of integrated communications and marketing plans.

• Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.

• Manage website optimisation, SEO and analytics to drive engagement and conversions.

• Lead innovation in digital marketing, email campaigns and supporter journeys.

• Advise leadership on reputation management and crisis communications.

• Develop media policies and act as spokesperson when required.

• Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.

• Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.

• Commission and direct multimedia content to strengthen organisational storytelling.

• Lead content planning, production and performance analysis.

• Champion participatory storytelling approaches and creative innovation.

Undertake any other duties as and when required by the line director.

PERSON SPECIFICATION

You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.

Education/ Training

Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).

Work Experience

• At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.

• Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.

• Experience in growing audiences, engagement and/or income streams.

• Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.

• Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.

• Experience managing and monitoring a tight budget.

• Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.

• Experience running full-funnel, multi-channel marketing strategies including paid advertising.

• Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.

• Experience supervising, organising, motivating and developing staff.

• In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.

Professional Skills, Competencies, Values and Attitudes

Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Specifically, the holder of this position should also demonstrate the following:

Essential

• Fluent in spoken and written English. 

• Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.

• Experience securing five or six figure gifts from funders;

• Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.

• Experience using Salesforce CRM and Marketing Cloud

• Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.

• Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.

• Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.

• Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.

• Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.

• Capable of working independently as well as collaboratively, both in leading a team and as part of the team.

• Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.

Desirable

• Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan

• Strategic understanding of UK and global fundraising landscapes and emerging giving trends.

• Proven ability to represent an organisation publicly with confidence, professionalism and credibility.

• Experience guiding senior leaders or trustees on media, communications and reputational matters.

• Skilled in crisis communications and reputation management.

• Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.

• Experience developing high-value corporate or media partnerships.

• Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.

The Organisation

Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Our remuneration and benefits package is competitive with other similar organisations. 

This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.

Chief Executive Officer – The Abbey Centre
Location: The Abbey Centre, Westminster, London (site-based role, flexible working available)
Salary: £90,000 – £95,000 per annum
Contract: Permanent (Full-time, 37.5 hours/week; regular evening attendance for events as required)

Could you lead a much-loved community hub through its next chapter of stability, growth and civic impact?

About The Abbey Centre

Our charity has served the community of south Westminster since 1948 and has occupied The Abbey Centre building, a converted Victorian public bath house a stone’s throw from Westminster Abbey, since 1991. We are a site-based community hub and social enterprise, combining community services, training and outreach with venue hire, an on-site café and catering to generate income that supports our charitable work.

We work across employability, health and wellbeing, volunteering and practical support for vulnerable residents; the Centre welcomes people of all ages and backgrounds, and sees over 1,000 visits each week. Our strong partnerships with Westminster City Council, statutory bodies and corporate donors underpin commissioned activity and solidify our position as a trusted local delivery partner.

This is an opportunity for a visionary but hands-on leader to preserve the Centre’s warm, inclusive culture and outstanding reputation while further professionalising systems, developing our income, and shaping a multi-year strategy that secures the building and grows impact.

As our next Chief Executive Officer, you will:

• Strategy & Impact: lead a collaborative listening phase and then develop and deliver a 3–5 year strategy and rolling business plan that defines the Centre’s core offer and impact targets.

• Governance & Finance: own the annual budget and medium-term financial modelling, deliver full-cost recovery across activity lines and present timely, accurate management information to trustees.

• Operational Leadership: ensure continuity of community services, venue trading and café operations and strengthen operational systems including safeguarding, H&S and business continuity.

• Income Generation: drive commercial performance of venue hire, events and catering, professionalise fundraising (major donors, legacies, corporate partnerships) and lead bids for multi-year statutory contracts.

• Community & Partnerships: sustain and deepen strategic relationships with Westminster City Council, commissioners, local partners and corporate supporters to secure commissioned work and philanthropic income.

• Estate Stewardship: manage day-to-day stewardship of the Centre’s significant ageing building, overseeing maintenance, lease/compliance obligations and contractor relationships.

• People & Culture: build a cohesive senior team, embed clear role accountabilities, performance management and development, and protect the Centre’s welcoming culture while managing change.

• Brand & Profile: act as a visible ambassador locally and with funders to raise the Centre’s profile and champion its social value.

Who you are:

• A seasoned senior leader with proven experience in a small/medium charity, community organisation or social enterprise that combines front-line delivery with significant premises/estate responsibility.

• Demonstrable track record of leading strategic development and delivering organisational growth while balancing hands-on operational leadership.

• Strong commercial and earned-income expertise, with experience of running successful commercial – ideally site-based - operations.

• Confident in winning and managing statutory contracts and multi-year grant programmes; credible with local authorities, commissioners and corporate partners.

• Financially literate with direct budget and cash-flow accountability and experience of full-cost recovery modelling.

• A collaborative, visible and warm ambassador who builds trust quickly, communicates clearly and can present concise management information to trustees.

Why The Abbey Centre?

• A powerful mission: deliver practical services, companionship and opportunity for south Westminster residents in a civic, high-impact setting.

• A prominent, historic central Westminster location and a cherished community building offering scope for strategic estate planning and growth.

• A warm, loyal staff team and an engaged board navigating a positive leadership transition.

• A social enterprise model where successful trading directly funds frontline services and creates a platform for entrepreneurial leadership.

• The opportunity to shape a multi-year strategy that secures the long-term future of the charity and grows its impact in the community.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 12th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Applicants must be located within 2 hours travelling distance of Cambridge City.

The Charity and Our Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery. 

You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us. 

The key responsibilities of this role are:

Programme Operations & Service Infrastructure 

• Overall accountability for the service provided to the bereaved military community. 

• Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community. 

• Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult). 

• Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035. 

• Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes. 

• Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc. 

• Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery. 

• Ensure that lived experience remains at the heart of our services. 

• Accountability for Safeguarding within the organisation. 

Team Leadership  

• Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals. 

• Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy. 

• Work with our Head of People to oversee service recruitment and onboarding.

Quality, Measurement & Improvement 

• Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities. 

• Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful. 

External Partnerships & Collaborations 

• Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders. 

• Explore and propose strategic collaborations where they strengthen the support we offer to families. 

• Ensure the new START (single point of contact) Programme becomes an active network-builder in the space. 

• Represent Scotty’s externally at events, conferences, meetings etc within the sector.

Cross-Functional Collaboration 

• Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content. 

• Work with the Ops team to align delivery processes with systems, IT, and compliance. 

• Support bid development and reporting for funders by sharing service insight and outcomes. 

The 30-day goals for this role are:

• Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Spending time with the Families Team and understanding everyone’s role within the charity.
• Understands the ‘as-is’ current situation for the charity’s service delivery. 
• Start to document gaps, delivery inconsistencies, opportunities, risks etc. 
• Understand the landscape we operate in, particularly the military and bereavement charitable environment. 
• Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc. 

The 60-day goals for this role are:

• Has met with counterparts at key partner organisations. 

• Has highlighted key organisations not currently partnered with to meet. 

• Created a stakeholder holder engagement map for our service delivery.

• Visually mapped existing beneficiary journeys across our four Programmes. 

• Began work (with Ops) on requirements for initial-phase CRM for adult services. 

• Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact. 

• Held one in-person session with Families team. 

The 90-day goals for this role are:

• Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’. 

• Planned the launch of our new START navigating entitlements casework Programme

• Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief. 

• Taken full accountability for the success of our Family Programmes and associated impact. 

• Attended 2-3 sector group meetings representing Scotty’s solo. 

• Developed a stakeholder holder engagement plan with Head of PR & Comms.

About You

Must-Have 

Senior experience in service delivery, operations, or programme leadership 

Strong skills in team leadership and service system design 

Ability to turn strategy into operational structure and rhythm 

Confident working cross-functionally and building external partnerships 

Nice-to-Have

Experience working with or supporting Armed Forces families 

Familiarity with CRM system scoping and procurement 

Experience launching new services or scaling delivery teams 

Background in bereavement or mental health support 

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

When Applying:

Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

 

Interim Senior Management Accountant
3-month assignment • 3 days per week • Start: Early January
Hybrid / London-based with flexibility

A national not-for-profit organisation is looking for an experienced Senior Management Accountant to support the Finance team during a period of high activity and organisational change. This is an excellent opportunity for a proactive, analytical and hands-on finance professional who can quickly add value in a mission-driven environment.

The successful candidate will play a key role in strengthening financial planning, delivering high-quality insight to senior leaders, and supporting the development of costing and pricing models as the organisation prepares for an ambitious period of growth.

Key responsibilities
• Lead the preparation of mid-year forecasting, including variance analysis and narrative insight
• Support the development of operational planning tools for the next financial year
• Build and enhance financial models, including costing and pricing analysis
• Produce clear, accurate management reporting for senior leadership
• Provide financial guidance and business partnering to non-finance teams
• Support technical queries including VAT and finance processes
• Contribute to the improvement of financial controls and reporting efficiency

About you
• Qualified or part-qualified accountant (ACCA, CIMA, ACA, CIPFA) or equivalent experience
• Strong background in management accounting, forecasting and financial modelling
• Ability to communicate complex information clearly to non-finance colleagues
• Confident working autonomously and bringing structure during periods of change
• Comfortable operating in a fast-paced environment with competing priorities
• Available from early January for 3 days a week

This is a great interim opportunity for someone who enjoys meaningful work, strategic analysis and supporting operational teams to make informed decisions.

If you’re interested in hearing more, please get in touch for a confidential conversation.

This is an exciting opportunity to join The National Brain Appeal, a highly ambitious neurological charity with an outstanding track record. We have raised significant funds to transform research and care for people living with neurological conditions – from dementia and brain tumours to motor neurone disease and epilepsy.

Building on the success of our recent appeals, this role will play a pivotal part in expanding our major gifts fundraising and delivering a step-change in the impact of our work. We are seeking a highly experienced philanthropy and partnerships professional with a proven track record in generating major gifts up to figures, who will lead the creation of a new Development Board and work closely with senior supporters, clinicians and researchers to grow and deepen our networks.

Are you ready to take ownership of a high-potential fundraising product and scale it into something truly game-changing? Do you love blending creativity, data, innovation and supporter experience to drive big results? This is your chance to lead, shape and grow a charity lottery from the ground up – and directly power life-changing care across Guy’s & St Thomas’, Evelina London and Guy’s Cancer hospitals.

We’re investing in this role at a pivotal moment of growth. Our fundraising team is growing, and a major capital campaign for our children’s hospital is on the horizon. This is a rare opportunity for an ambitious Individual Giving specialist to build something flagship, strategic and high-impact.

About Us

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Together, we help build the foundations of a healthier society by supporting one of the largest NHS Trusts in the UK.

You’ll join a supportive, inclusive, ambitious team that values flexibility, collaboration and wellbeing. We’re proud to be a Living Wage employer and champion diversity, equity and inclusion in everything we do.

The Opportunity

As Individual Giving Manager – Prize-Led Fundraising, you’ll lead the development, growth and day-to-day delivery of our newly launched charity lottery. This is a true product-owner role: you’ll shape the strategy, drive innovation, build audiences at scale and turn a young product into a core, sustainable income stream for the charity.

From big multi-channel acquisition campaigns to supporter journeys that genuinely inspire loyalty, you’ll have the freedom and backing to test, learn and grow.

You’ll also:

· Lead the strategic direction and marketing plans for the lottery and future prize-led products

· Drive large-scale acquisition campaigns across door-to-door, digital, email and mail

· Use data, insight and supporter feedback to optimise performance and retention

· Ensure full compliance with Gambling Commission regulations

· Build brilliant relationships with agencies, suppliers and internal teams

· Own the budget, forecasts, KPIs and performance reporting

Above all, you’ll play a central role in ensuring every supporter feels valued, inspired and connected to the real-world impact of their support.

Why This Role Is Special

· Own a product – this lottery is newly launched, with huge potential for growth

· You’ll scale at pace – with senior buy-in, investment and ambitious income targets

· You’ll see tangible impact – your work will directly support frontline NHS care across three hospitals

· You’ll be part of a growing, high-performing fundraising department at a transformational moment

· Test, learn and innovate with senior support and appetite for new ideas

About You

You’ll bring:

· Strong experience in multi-channel Individual Giving acquisition

· A track record of delivering income growth and managing budgets

· Confidence working with agencies and external partners

· A creative, analytical and supporter-first mindset

· The ability to balance big-picture strategy with hands-on delivery

· A passion for innovation, testing and continuous improvement

Experience with lotteries or prize-led fundraising is brilliant – but not essential if you’re excited to learn fast.

Fundraiser
Hybrid - London, 2 days a week
c£55,000

This is a critical role in a progressive campaigning organisation. Your input will see the growth of the organisation through the development of a range of income generation streams. The successful candidate will be responsible for securing income from trusts, foundations, major donors and legacies, in addition to revising and developing the fundraising strategy. A key priority for this role will be identifying and maximising on opportunities with trusts and foundations through writing compelling applications to maximise on the funding opportunities available to the organisation from the diverse range of priorities they support.

The successful candidate is likely to bring a demonstrable track record in securing income from a range of sources, including trusts and foundations. You will enjoy leading and managing teams and working strategically as well as 'hands on' as your remit will include establishing relationships with new, existing, and previous funders.

Applications considered on a rolling basis. Please submit your CV in the first instance.

​“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,958 to £29,337 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
• An understanding of the main enquiry issues involved in assessing clients' problems
• Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 5 January 2026

Interviews: Thursday 8 January 2026

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Under the supervision of the European Regional Director, the Director of External Partnerships will oversee IFAW’s strategic partnerships development geared towards advancing IFAW’s efforts to protect and save the lives of animals.

He/she will strengthen IFAW’s profile in the United Kingdom by:

o Representing IFAW in UK, in particular to corporations, institutional donors, private foundations, and other relevant stakeholders, with the aim of increasing IFAW’s visibility and generating revenue;

o Leading the development, implementation, and partnerships management, as well as external advocacy and influence;

o Carrying out outreach and community engagement to drive positive change.

Role and Responsibilities

1. Partnerships strategy elaboration

· Design and update a comprehensive partnership strategy with external stakeholders in the UK market. In order to support IFAW’s mission and strategies, this Partnership Strategy shall cover the following types of partnership:

o Polical and institutional (public sector, national and decentralized authorities);

o Financial (private sector and institutional donors);

o Technical, programmatic and academic (non-governmental community, universities, research institutes).

· Work closely with cross-functional teams to align Partnership Strategy in the UK and beyond

2. Strategy implementation and partnerships development

· Build, foster and maintain strong relationships with target stakeholders (external audiences, leaders, institutional partners, community organizations, funders, etc.) to

o Enhance effectiveness and reach

o Advance and drive collaborative solutions

· Influence UK key political decision-making processes

· Represent IFAW on priority issues in external meetings, conferences, public events, and media interviews and act as spokesperson.

· Play a key role in advancing IFAW commitment to impact investing. This involves:

o Identifying investment opportunities that generate financial returns and create social/environmental benefits.

o Working with the IFAW Leadership Team and others to develop and implement innovative investment strategies that align with strategy ensuring that our resources are used to drive transformative change.

3. IFAW UK Representation

· Serve as IFAW’s UK Representative corporations, institutional donors, private foundations, and other relevant stakeholders

· Serve as authorized signatory, when appropriate

Qualifications and Education Requirements

· Minimum of five years of experience in the development of strategic partnerships and institutional funding, NGO management, high-level advocacy or a related field in the UK and beyond.

· Strong leadership and team management skills.

· Excellent communication and interpersonal skills.

· Agility and strategic vision

· Demonstrated expertise in the nonprofit landscape.

· General understanding of environmental and climate issues. Knowledge of conservation and animal welfare is an asset but not essential.

· Ability to analyze data and use it to inform decision-making.

· Experience with local, regional, and national institutional funding sources.

· Working knowledge of legal and compliance obligations that apply to international NGO operating in the UK.

At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people.  We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.

Senior Management Accountant (Part Time – 3 Days per Week)

A national charity seeking a Interim Senior Commercial Management Accountant to support their finance team during a period of growth and transformation.

This role will play a critical part in leading the development of costing and pricing models to support strategic decision-making. You will also deliver high-quality financial planning and strengthen financial insight across the organisation.

This is a part-time role (3 days per week) offered on a interim basis until April 2026.  The charity offers remote working, with access to a London office for those who prefer a hybrid approach.

The Role

As Senior Commercial Management Accountant, you will provide crucial support across financial planning, forecasting, modelling, and operational finance. Working closely with the Head of Finance & Finance Director, you will help deliver the charity’s mid-year forecast, develop organisational planning tools for the upcoming financial year, and lead on advanced costing and pricing work to support strategic decisions.

You will also support technical areas including partial VAT recovery, internal financial controls, and the migration of a small trading subsidiary to a new finance system. This role is ideal for someone who enjoys analytical problem-solving, partnering with non-finance colleagues, and contributing to organisational change.

Key Responsibilities

• Lead the development of costing and pricing models to support strategic decision-making.
• Deliver the mid-year (4+8) forecast, providing variance analysis and clear narrative insight.
• Prepare planning tools and templates for the upcoming financial year.
• Provide financial guidance and analysis to non-finance managers across the organisation.
• Produce high-quality management reporting for senior leadership.
• Support technical accounting matters, including partial VAT recovery and VAT group consideration.
• Lead on the migration of financial processes for the charity’s trading subsidiary to a new finance system.
• Conduct internal audits and support compliance with statutory and charity regulatory requirements.
• Partner closely with operational teams and budget holders to strengthen financial understanding and performance.
• Contribute to a positive and collaborative finance team culture, supporting process improvements and knowledge sharing.

About You

You will be a part-qualified or qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with strong experience in management accounting and developing robust cost and pricing models – ideally with experience working within commercial environments.

You’ll bring:

• Experience developing financial models, costings, and pricing work.
• Strong analytical skills and attention to detail.
• Excellent Excel capability (modelling, data validation, pivot tables, lookup functions).
• Experience supporting non-finance colleagues with forecasting, variance analysis, and performance insight.
• Ability to communicate complex financial information clearly and accessibly.
• Confidence working in a fast-paced environment with competing priorities.
• A collaborative, calm, and proactive approach.

Desirable:

• Knowledge of Jet Reports for Business Central.
• Experience with VAT recovery or working through VAT implications for charities.

Contract & Working Arrangements

• Contract: Interim until April 2026
• Day rate: £350- £425 (depending on experience)
• Hours: Part-time – 3 days per week
• Location: Home-based or hybrid with London office access