Development manager jobs in greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role: You will hold a caseload of clients, providing advice to migrant survivors of domestic abuse and to EEA nationals in the community. You will carry out risk assessments, support planning and engage with clients in order to deliver positive outcomes. You will assist clients in their journey to regularise their immigration status, helping them to establish their independence. In some cases this will involve assisting them in accessing public funds and safe accommodation. You’ll be able to demonstrate awareness of the needs and issues specific to women with No Recourse to Public Funds (NRPF), and the challenges that working with these clients might bring.
Job Title: NRPF Support Officer
Hours: Full-time (35 hours per week)
Contract Type: Fixed Term Contract to 31st March 2026 with the possibility of extension subject to availability of funding
Salary: £31,460 to £32,032 per annum depending on experience
Location: Hybrid / remote, with access to hot-desking in our London SE20 office when needed
Deadline: 18th October 2025 - however we will interview suitable candidates on a rolling basis, so you are encouraged to apply early
Interviews: In person in London SE20
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme and wellbeing support
- Two Wellbeing Days and day off on birthday
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
Location: All staff have access to hot-desking at our office as needed. Flexible working is welcomed at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace. This role can be performed remotely although you will occasionally be required to attend our London SE20 office for meetings or staff training.
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful. We reserve the right to terminate the recruitment process early once the right applicant has been found or if we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA is an Equal Opportunities Employer.
Reg. Charity No.1068007.
Our mission is to end all forms of domestic abuse in our community.

The client requests no contact from agencies or media sales.
Online Community Officer x2
Permanent
Full time (34.5 hours), shift pattern over 7 days 8am-8pm, we are open to a conversation about compressed hours
Location – Home based or split between home and our London Office / Shipley Office Glasgow office
Salary Range - £29,000 - £32,000
Are you passionate about developing people and motivated by continuous system, process and team improvement? Do you have experience of working with online community groups? If so, this could be the role for you.
Online Community
The Online Community is a peer to peer support network, provided by and for people living with cancer, facilitated by volunteer Community Champions in a safe online environment. As the only Macmillan platform with 24/7 support for people with cancer, open 365 days a year, and with over 80k members, the Online Community is all about fostering and facilitating connections between people, in an anonymous, safe way.
About the role
This role is an exciting opportunity for someone with experience of working within online groups and communities to join our Online Community team to deliver and support high quality services online to people affected by cancer, and other key Macmillan audiences as well as drive peer to peer engagement within the online community.
You will be responsible for maintaining and supporting high quality service to the online community, supporting members and volunteers, driving engagement between members, moderating posts and online content and responding to help requests, to create a safe and supportive environment for all our members and volunteers. This role covers opening hours of 8am-8pm, 7 days per week on shift rotation, some parts of which will be unsupervised.
About you
The successful candidate will demonstrate the following skills and experience:
- Experience and knowledge of working within online communities and social media
- Good written and verbal communication skills (including the ability to communicate directly with community members and volunteers as well as internally at different levels of the organisation and to different technical abilities)
- Experience of developing, managing and moderating online content
- Good IT skills with experience of setting up web pages, including basic grasp of HTML, use of a CMS or social publishing platform and image optimisation
- Experience of supporting and communicating with customers through email, online and over the phone
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: 30th September 2025
First interview dates: Monday - Wednesday 6th - 8th October 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
Please note, we do not generally offer visa sponsorship for this role.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Job Title: Careers Adviser
Location: Slough, Covering Maidenhead
Salary: £27,058 - £32,343 (depending on experience)
Hours: Full-time (37 hours per week)
Contract: Permanent
Reports to: Area Manager – National Careers Service
About CXK
CXK empowers people to succeed in employment, education, and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
· Ethical – We work with professionalism, honesty, and integrity
· Passionate – We reach out enthusiastically to all who need out support
· Innovative – We inspire, enhance, and improve
· Collaborative – We engage, support, and share with others
The National Careers Service
The National Careers Service provides free, professional careers information, advice, and guidance to help you make decisions about learning, training, and work at any stage of your career. The service is available to anyone living in England and aged 13 or over.
Through the National Careers Service, anyone can access professional careers advice and support for free via webchat, on the telephone, and face-to-face with a qualified careers adviser in your local area.
Skilled careers advisers can provide support on any aspect of your career journey.
The Team
As part of the National Careers Service team in the Southeast, you will be part of a small cohort of highly experienced and qualified Careers Advisers provide Careers Information, Advice, and Guidance (CIAG) by various methods including, Face to Face, Telephone and Virtual (MS Teams) appointments. The success of team is their excellent communication and ability to support each other on a daily basis.
The Role
As a qualified Careers Adviser, you will be responsible for the daily delivery of Careers Information, Advice, and Guidance to adults on a range of opportunities, including learning, career paths and employment.
As a Careers Adviser you will use your experience of working with people within the community from a variety of backgrounds using various methodologies to empower customers as they seek to overcome barriers to progression and make informed career decisions about their futures.
The ideal candidate will demonstrate their abilities to achieve their goals on an outcome-based contract supporting others to achieve their goals. You will be organised, flexible in your abilities to support the needs of the charity.
From time to time, you will be required to attend CXK Head Office (Ashford, Kent) for meetings, events and other organisational activities.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
· IAG qualification at Level 4 or above
· A commitment to undertake all necessary training for the role including Career Progression Development (CDP) as directed
· Education to at least A level standard (or equivalent)
Essential Criteria
· Full UK drivers’ licence and use of own vehicle for work purposes to travel across county to support the charity needs as directed by the Area Manager
· Experience of working towards and achieving targets and Key Performance Indicators (KPI’s) with regular reviews, to meet the delivery needs of the charity
· Experience of direct work with face-to-face collaboration with people in a formal or informal setting
· Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word, MS Teams, and use of PowerPoint
· Experience of working with people from a diverse range of backgrounds
· Ability to build effective and professional relationships with partner agencies and organisations
· Efficient data inputting skills that show an attention to detail and an understanding of the impact of this work
· An awareness of the issues affecting people, particularly the impact of social and economic disadvantage on personal motivation, confidence, and ability to progress through education, employment, and training
Employee Experience
As a National Careers Service Careers Adviser, you will be providing impartial Careers Information, Advice, and Guidance (CIAG) opportunities to a high-quality, professional standard of service for all adults and young people (over 13 years) living in England, including, learning, employment and career progression options. Careers Advisers are required to be flexible, operate within the scope of the contract and attend venues in the delivery of the service as agreed with your line manager.
Benefits of working with us
Our employee benefits include:
· 30-33 days holiday, plus bank holidays
· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
· Benenden private healthcare cover
· Flexible working
· Enhanced maternity and paternity leave
· Training and development programmes and opportunities
· Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Monday 29th September 2025
Application review date: Tuesday 30th September
Interviewing date: Monday 13th October 2025
Format
This recruitment round will consist of a competency-based interview and a pre-interview exercise.
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment at cxk dot org
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You're in the right place.
Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.
Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process, or if you have any enquiries regarding accessibility such as wheelchair access.
The important stuff
Location: Hammersmith, office-based
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)
Salary: from £25,300
Closing date: Tuesday 7th October, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Upcoming Assessment Days: Thursday 25th September
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent benefits including Health Insurance, access to Cycle to Work scheme, and enhanced parental leave, dependants leave, and sick leave policies with income protection
- Amazing personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- We aim to support all Graduate coaches to progress to other roles with us after this initial year, with development towards management level within 3 years.
- Regular staff prayer meetings, conferences and retreats (one residential)
What will you do?
- Coach 16-24 year olds, bringing about powerful change in their lives
- Build great relationships with relevant professionals
- Form part of an intentional church community
What will you gain?
- Management skills and career progression
- Excellent coaching capability
- Social Impact Experience
- Christian Leadership Skills
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Analyst – UK Portfolio
Location: London, UK
Salary: £42,800–£47,000
Contract Type: Permanent, Full-time
Closing Date: 24th September 2025
The Clean Air Fund is looking to recruit a Senior Analyst to join our UK Portfolio team in London. This is an exciting opportunity to be part of a dynamic and mission-driven organisation that uses philanthropic grants to catalyse action on air pollution and climate change.
What You’ll Do
As a Senior Analyst, you will play a key role in delivering Clean Air Fund’s mission by supporting and managing a portfolio of grants and projects in the UK. You’ll work across teams to:
- Design, manage, monitor and evaluate impactful programmes and initiatives.
- Build strong relationships with grantees, partners, and stakeholders.
- Conduct research and analysis to inform strategy and fundraising.
- Stay up to date with developments in UK air quality, policy, and innovation.
You’ll be part of a collaborative, fast-paced team, contributing to real-world change in air quality and public health.
What We’re Looking For
To be successful in this role, you will have:
- Experience in project or grant management, ideally in the non-profit or philanthropic sector.
- Knowledge of environmental, health, or air quality issues in the UK.
- Strong research and analytical skills.
- Excellent communication and stakeholder engagement abilities.
- A proactive, flexible and resilient approach to working in a growing organisation.
We’re especially interested in candidates who are confident networkers, able to build relationships at events and across sectors, even where formal partnerships don’t yet exist.
Our Culture
At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness, and a shared commitment to making a measurable difference.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
For more information on this role, including the full person specification, please see the job description.
We work with governments, funders, businesses and campaigners to deliver clean air for all as fast as possible.





£35,000 – £37,000 pa
Full time
6 month contract
We also welcome part time and job share applications
Fulham Palace is a truly remarkable place. For centuries, this Grade I Listed building situated in extensive grounds by the Thames was the country residence of the Bishops of London. The Palace is now managed by Fulham Palace Trust, which is inspired by a vision to restore our nationally significant historic buildings and grounds to their original beauty and to provide outstanding facilities for the local community and visitors from farther afield.
The IT systems and infrastructure transition lead will lead on the implementation of the key strands of the recently completed strategic review of IT services at Fulham Palace. The strategy and its outputs are part funded by external grant making organisations.
We are looking for a candidate who is qualified by experience or who has a degree in an IT related field. You should have a strong IT project delivery background with a proven track record of successful technology integration and transformation projects. You should be resilient, solution focussed and highly organized to enable delivery and testing within a 6-month period.
Reporting to the estates and facilities manager (EFM), you will be responsible for developing and executing plans, collaborating with all departments, training staff and volunteers and ensuring the adherence to all the new policies and standards developed.
Interested candidates should visit the Fulham Palace website, read the attached job description, download and complete the application and equal opportunities forms and return them to the Palace’s business support manager by post or email by 9.00 on Monday 22 September 2025. CVs will not be accepted without a completed application form.
Online first interviews will take place week beginning Monday 29 September 2025 with in-person second interviews later that week or the week beginning Monday 6 October 2025.
The client requests no contact from agencies or media sales.
Are you a digital innovator with a passion for creating meaningful change? Join us as Digital Products Owner and help shape the future for young people around the world.
In this exciting role, you’ll play a key part in delivering inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access opportunities for self-employment or employment. Your work will directly contribute to positive outcomes for both young people and our global network of supporters.
A major focus of your role will be leading the redesign and development of our global business simulation game – a flagship digital product that underpins our wider strategic programmes. This next-generation learning tool will support young learners through engaging, practical, and interactive business challenges. You’ll lead the development roadmap, incorporating gamification, AI-driven enhancements, and innovative approaches to learning that work in both blended and fully digital environments.
Working closely with our digital and design team, regional colleagues, delivery partners, and other stakeholders, you’ll ensure all products align with our overarching proposition and global strategy. You’ll take a consultative, collaborative approach, using your digital expertise to shape decisions and maintain high standards of quality, accessibility, and impact.
You will bring strong product management skills, a user-centred mindset, and an understanding of emerging technologies such as generative AI and immersive learning design. Experience working in agile environments, managing complex stakeholder needs, and delivering scalable digital solutions is essential.
This is a unique opportunity to lead a high-impact product that will reach thousands of young people worldwide, helping them thrive in a changing world of work.
Ready to lead digital innovation with purpose?
Apply now and help us build the tools that unlock potential and transform futures.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a People Officer to join a highly regarded Educational Membership Body based in the heart of London. This is a full-time, permanent based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.
Key responsibilities of the role:
- Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
- Assist with providing first line people advice and guidance to Line Managers and employees through keeping up to date with people policies
- Assist with People Team projects as needed
- Assist the People Team with note taking at formal ER meetings when required
- Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
- Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
- Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
- Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
- Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records
Ideal candidate profile:
- CIPD level 3 or 5 or equivalent
- At least 3 years in a similar HR position
- Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
- Excellent attention to detail, organisation, and ability to prioritise effectively
- Strong interpersonal and communication skills, with the ability to work collaboratively across teams
Salary: £33,000 - £33,200 per annum + excellent benefits
Location: Charing Cross, London
Working hours: Full-time (35 hours per week) - Hybrid
Contract: Permanent
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
About A4ID
Advocates for International Development (A4ID) is a global charity that believes in the power of the law to drive positive change. A4ID facilitates partnerships between the world’s leading law firms and legal professionals and organisations working towards the UN Sustainable Development Goals (SDGs). Our work ensures that the rule of law and access to justice are integral to sustainable development efforts worldwide.
Purpose of the Role
The role of the Project Officer – Legal Services (POLS) is to support the PBLS team’s mission to advance the UN SDGs by brokering pro bono legal assistance from legal experts in support of international NGOs globally. The POLS will do this by coordinating the internal processes for project sourcing, scoping and allocating, and utilising legal expertise within these processes and when providing external training and communications.
A key focus of this role is to source and scope out the weekly pro bono projects and forms. The POLS will also engage law firms and other legal stakeholders, conduct due diligence, allocate projects, maintain project records, gather feedback, prepare internal reports and external communications and undertake other administrative tasks as necessary (e.g. updating software and implementing process changes). Other key responsibilities include assisting the PBLM with any bespoke projects, assisting with training events for Development Partners on relevant legal topics, and engaging key Legal or Development Partners on any specific areas of legal interest or need.
To Apply
Interested candidates are requested to send a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person's specification. We encourage you to draw specific examples from your professional life in the Cover Letter.
If you have any queries about the role, please contact the Chief Operating Officer.
Closing date for applications is 21 September 2025.
This role exists to maintain and develop the quality of data held on our fundraising database, Raiser’s Edge. You will play an active role in data accuracy, data imports, user training and simple data selections, ensuring that we make the best use of our data. This role is integral for the success of Battersea Dogs and Cats Home fundraising strategy.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 21st September 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): W/c 6th October 2025 (online)
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Job purpose
To support Debt Advisers in their roles and ensure that the advice provided to overindebted Clients is accurate, effective and tailored to individuals’ circumstances. To support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement.
Scope of role
The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.
Key working relationships
Head of Quality and Compliance, Quality Assurance Manager, Debt Advisers, Delivery Partner Organisations, Training and Wellbeing Manager, Funders and External Partners, Recognising Excellence.
Key Responsibilities
1. Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.
- Conducting debt-advice interview observations
- Undertaking debt advice file reviews
- Identifying advisers’ soft skill and technical training needs
- Providing constructive feedback, and pastoral support, to advisers and their line managers
- Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.
2. Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.
- Ensure partner organisation are kept up to date with the requirements for external assessments.
- Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
- Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.
3. Ensure project compliance and quality requirements are achieved.
- Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
- Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
- Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.
4. Contribute to Team
- Work to an agreed work-plan meeting targets and milestones
- Prioritise and manage your own workload
- Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
- Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
- Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice
Other:
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.
Person Specification
The successful candidate will demonstrate:
Essential Criteria:
1. Experience and Skills:
- A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
- Hold a valid Money and. Pension Service accredited qualification in debt advice
- Have recent knowledge and experience of specialist debt casework
- Ability to supervise, develop and motivate a team of Debt Advisers to achieve performance, quality and Continuous Professional Development
- Understanding of the issues involved in interviewing clients (all channels)
- Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing in cross cultural settings.
- Ability to work with funders and (partner) organisations to earn and maintain the trust of the people with whom Toynbee Hall deals.
- Experience of the monitoring, managing and evaluation of projects and performance
- Have achieved the MaPS competency requirements for a Technical Debt Supervisor (or be working towards these) and have experience of monitoring casework for quality.
- Proven ability to work creatively to support change management using a solution-based approach that resolves issues and accomplishes goals
- Ability to lead and contribute to the team, including the ability to prioritise own work and the work of others, and take decisions in relation to service delivery and rota cover (if required)
- Ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
- Ability to best use IT systems and packages in the provision of advice services, including Microsoft Office, Teams, and case recording tools eg AdvicePro
2. Communication and Interpersonal Skills:
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
3. Personal Attributes:
- High level of professionalism and integrity.
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
- Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
- Commitment to empowering others by sharing knowledge and enabling action.
4. Commitment:
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Willingness to participate in training and develop further understanding in areas such as safeguarding.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the DEC
The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.
Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
About the Role
The Disasters Emergency Committee (DEC) is seeking a qualified Systems Accountant with strong expertise in Infor SunSystems (including SunCloud) and financial systems optimisation. This consultancy role will ensure the effective use of Infor SunCloud and help maximise its potential. You will play a key role in a strategic initiative to enhance financial management, reporting, and operational efficiency through system improvements and automation.
***Please download the job description for full details***
About You
You are skilled Finance Systems Consultant with experience in Infor SunSystems (including SunCloud), financial reporting, and process automation. Ideally a qualified or part-qualified CCAB accountant (ACA, ACCA, CIMA), you will support system optimisation, enhance internal controls, and improve financial reporting using tools like Power BI. You will work closely with internal teams and third-party providers to streamline key processes and help shape DEC’s financial systems roadmap. Strong analytical, problem-solving, and communication skills are essential.
Key responsibilities:
- Drive automation and process improvements in finance operations.
- Provide expert SunSystems technical support.
- Manage third-party provider relationships and onboarding.
- Strengthen finance system controls and security.
- Enhance financial reporting and streamline month-end processes.
- Develop Power BI dashboards and support system integrations.
- Shape a 3–5-year financial systems roadmap.
How to Apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter [i.e. state your initials only, not your full name] by Tuesday 23 September 2025.
We are unable to support applications for our vacancies if you do not have the right to work in the UK
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
Overall Job Purpose
This role is pivotal in making sure the HR & Culture team is a credible, approachable and proactive department and supports staff and volunteers to achieve DENS’ organisational aims. As the first point of contact for advice and support on all aspects of the employee life cycle, from recruitment to exit, you’ll keep on top of tasks and take ownership of supporting staff and managers with their HR queries. Supported by the Head of HR & Culture, you will deliver a service that is timely, accurate, consistent and compliant.
Duties and Responsibilities
• Respond to all HR and training queries, support staff with their HR needs such as recruitment, induction, absence, pay and benefits, escalating to the Head of HR & Culture where needed.
• Support the Head of HR & Culture to review, develop and maintain standard frameworks and documents for all HR processes, to ensure consistency of approach and best practice across all teams at DENS.
• Take ownership for managing compliance within the employee life cycle, including onboarding, offboarding, ensuring letters are produced, spreadsheets/databases are updated and associated paperwork collected.
• Lead on recruitment of all posts, including preparing and posting job advertisements. Liaise with hiring managers to offer guidance on screening applications and interview questions, ensuring timely communication with candidates. Draft and issue offer letters, contracts of employment and other onboarding documentation
. • Carry out pre-employment checks including references, Right to Work and Disclosure and Barring Service (DBS) checks
. • Deliver the HR Induction for new starters and regularly review the induction process to ensure it is kept up to date and is accessible.
• Ensure payroll administration is accurately completed for the monthly cut-off date, in liaison with the Finance team and payroll provider.
• Maintain and monitor staff records, including training, appraisals, annual leave, sickness absence, ensuring that pay is adjusted accordingly in line with DENS’ policies.
• Run reports and review data on the HR system (Breathe), highlighting issues or concerns and working collaboratively to come up with ideas and solutions.
• Pension administration, ensure all our legal obligations are met and all eligible staff are signed up to the scheme, in liaison with the pension provider.
• Chair and coordinate the Mental Health Working Group
. • Update the staff handbook, phone lists and support key workforce projects e.g. wellbeing, mental health first aid, policy development, creating guidance tools and training – working with the Head of HR & Culture to communicate and promote to staff.
• Support the training and empowerment of line managers and act as their first point of contact for support with HR policies and processes and the informal stage of employee relations issues, under the guidance of the Head of HR & Culture.
• Responsible for some elements of estate management, including coordinating fire safety checks.
• You may be asked to undertake any other duties that are commensurate with the post as requested by your manager and you must carry out the duties of the post in accordance with DENS’
For an informal chat call Jacky Stafford on 014 42 412 340
To help rebuild the lives of vulnerable people in Dacorum who are facing homelessness, poverty and social exclusion.





Prospectus is excited to be partnering with our client in the search for a new Grants Officer to join their collaborative team.
The organisation is an independent charitable foundation that aims to build partnerships and invest in communities to make lasting change so local residents can access the wealth of opportunities that surround them. For 35 years they have been supporting communities and local charities in the East End of London.
This Grants Officer role is available on a permanent contract and full-time basis (35 hours a week). This is a hybrid role, where the foundation would like the postholder to attend the Isle of Dogs office two days a week in East London, with Wednesday being a core office day. The salary banding for this role is £28,000-£32,000 (dependent on level of experience).
In this role, you will report to the Head of Grants and Programmes and support the development, management, and promotion of the foundation's grants programmes. You will manage a portfolio of grants, provide guidance to applicants and grantees, assess grant applications, and conduct due diligence to inform funding recommendations.
You will monitor funded projects, ensure timely reporting and validate project delivery. You will maintain accurate records on Salesforce. You will support donor engagement, ensure reporting aligns with CSR goals, review end-of-grant reports, and contribute to annual programme reporting. You will help deliver funding workshops and community events. You will assist with developing systems, policies, and communication tools for grant making. You will stay up to date on best practices in grant making and contribute to continuous improvement.
To be successful in this role, you will have knowledge or experience of delivering a grants programme or working in a fundraising environment. You will have experience or understanding of working within the voluntary sector and needs of communities in the East-End of London. You will have a strong eye for detail and experience gathering, recording information, and presenting to audiences.
You will be a strong communicator, who can develop relationships with people from different backgrounds and lived experiences. You will be able to work on your own initiative and within a small team. You will have excellent IT literacy and administrative skills.
Desirably, you will have experience using Salesforce CRM, managing budgets, knowledge of participatory grant making, and public speaking.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems.
This is an exciting new role for an experienced mental health professional who has experience of providing support to and working with clients with mild, moderate and severe mental health issues. You will provide Client Support for all services, including effective, in depth triage of clients, identification of client risk including escalation and support to clients. The successful candidate will provide support to all services, including building up and developing a bank of volunteers and (volunteer coordination) including general administrative support, as well as changes in service delivery.
Client Support duties include:
- Support client enquiries by using in depth mental health skills to triage effectively
- Ensure appropriate and timely responses and assistance to clients by drawing on mental health training and experience.
- To use social prescription methodology, mental health experience and mental health triaging experience to most effectively signpost and refer (internally or externally) clients, on the phone and possibly via walk in (should we move to that type of provision)
- To liaise, (on behalf of clients), with services and service managers where clients get in touch for enquiries, changes or updates.
- Contribute to the development of a safe welcoming environment
- Provide support for clients when they may be experiencing emotional distress.
Service support duties include:
- Working with the Therapy Services Co-ordinator to provide service support, liaising with relevant staff where there are changes to client appointments or staff rotas and keeping rotas up to date
- Utilising and updating the client database/s for client enquiries, client information and changes to services
- Working with service managers to ensure homogeny of client referral information and processes
- Supporting clients and services by keeping an up to date understanding and log of internal services
Volunteer Co-ordination duties include:
- Building up and developing a bank of volunteers for services in order to develop new service models to expand our capacity to reach more people
- Recruiting and inducting new volunteers and working with / liaising with service managers to ensure they are matched with the right opportunities
Please see the attached job description, which includes all duties and skills required.
This is a part-time position, 21 hours per week covering the service between 9-5 Monday to Wednesday.
£27,000 FTE / Actual salary based on 21 hours per week £16,200 per year.
The role is based at Enfield Mind office at 275 Fore Street, N9 0PD.
The client requests no contact from agencies or media sales.