Development manager jobs in london

Team: Digital Learning

Location: Remote with some UK travel

Work pattern: 35 hours per week

Salary: Up to £37,565.95 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Responsibilities of our Digital Learning Developer:

• Manage projects to design, develop and deliver high quality online learning solutions at Cats Protection
• Play a key role in developing and maintaining the Cats Protection Learner Management System (LMS), ensuring it provides an accessible, inclusive and user-friendly learning experience
• Support the work of the Digital Learning Specialist, the wider Learning and Development team and work with Subject Matter Experts (SME) from across Cats Protection
• Inspire, influence, and perform at the highest professional standard and be a leading exemplar in the charity displaying behaviours aligned to our values and our charitable purpose

About the Digital Learning team:

The Digital Learning team is one of three internal learning teams that work together to deliver organisational capability. Led by the Digital Learning Specialist this team works with stakeholders across the organisation to meet their needs. Core aspects of their work include:

• Manage the development and maintenance of our Learner Management System (LMS) ensuring it is fit for purpose and providing support for the wider L&D team and learners.
• Develop data analysis to help L&D to understand leaners’ needs and experiences.
• Create high-quality e-learning using established development processes and working with subject matter experts from across the organisation.

What we’re looking for in our Digital Learning Developer

• Experience in a similar role or a relevant learning and development qualification/certification
• Experience of producing high quality e-learning, following development processes
• Excellent IT skills to develop e-learning content integrating Artificial Intelligence (AI) and other technologies
• Sound presentation skills and confidence delivering to a range of audiences
• Ability to communicate information to and provide excellent user support to a diverse, non-technical audience

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 26 November 2025

Virtual interview date: w/c 08 or 15 December 2025

Please note, we do not accept applications or speculative CVs from agencies.

If successful, your recruitment journey will include:

1. anonymised application form
2. virtual interview including roleplay exercise

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

We are seeking an inspiring and strategic leader to drive the growth of our community fundraising programme. You’ll lead a high-performing team, develop innovative fundraising initiatives, and work collaboratively across the Charity. This is a unique opportunity to make a real difference for people affected by cancer, working alongside passionate colleagues and dedicated supporters.

What you’ll be doing

• Lead and grow the Charity’s community fundraising programme, supporting world-class cancer research and care.
• Play an active role in the leadership and operational management of the Charity.
• Manage and develop a high-performing Community Fundraising team, championing our values and supporting learning and development.
• Oversee our flagship fundraising event, The Banham Marsden March, and a diverse portfolio of mass participation events.
• Support the team to build long term relationships with our community supporters, raising up to six figure sums.
• Collaborate across Public Fundraising and Philanthropy & Partnerships to optimise supporter journeys and maximise income opportunities.
• Optimise the performance of the Community Fundraising product portfolio, developing new initiatives to reach new audiences and deliver sustainable income growth.
• Ensure the team are fully informed and compliant with all existing and future changes to fundraising regulation and legislation and embed best practice processes. 

What we’re looking for

• Proven experience leading and managing high-performing Community Fundraising or Events team, driving performance and embedding change.
• Demonstrable success in developing and delivering fundraising strategies to meet or exceed ambitious financial targets.
• Extensive experience delivering a diverse range of community fundraising activities, including large-scale mass participation events.
• Experience setting and managing budgets.
• Excellent communication, interpersonal, and organisational skills, with the ability to work collaboratively across teams and with a variety of stakeholders.
• Commitment to diversity and inclusion, with the ability to embed inclusive principles across the team and supporter engagement.
• Ability to respond sensitively to emotional circumstances, including distressed or bereaved donors.

What we offer:

• Hybrid working between home and Sutton with occasional travel to Chelsea.
• Flexible working around our core hours of 10am to 4pm
• 27 days annual leave rising with length of service
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme and other discounts opportunities
• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services, and care for anyone affected by breast cancer.

About the role

Do you live in Birmingham, Coventry, or the surrounding area, have excellent local knowledge and the enthusiasm to build a fundraising patch?

We’re launching a brand-new role focused on developing and nurturing meaningful relationships with new supporters. If you love connecting with people and want to make a difference for people affected by breast cancer, we’d love to hear from you.

Initially offered as an 18-month contract (with the potential to become permanent), this position will play a key part in an exciting pilot programme designed to grow long-term income through a new, locally based relationship fundraising team.

The successful candidate will have the chance to work on a large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million. You’ll work directly with passionate colleagues across Asda stores in your region – driving new fundraising initiatives, inspiring communities, and celebrating the incredible generosity of supporters.

This is your chance to build powerful local connections with new supporters – individuals, clubs and societies, and local businesses – and help develop a thriving network of people that share our mission.

About you

With good community fundraising experience, you bring enthusiasm, strong communication skills and a genuine interest in people and relationship building.

You’re proactive, organised, and adaptable with a positive approach to trying new things. A natural collaborator, you have a flexible approach to your work and thrive in a busy environment.

You’re confident in approaching new contacts and are experienced in developing new relationships from scratch which have delivered income in both the short and long term. Your approach to supporter stewardship is best in class and you've proven that you can take the initiative to make ideas happen.

Alongside these skills and your previous experience, you have the passion that will help grow engagement and income in your region.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role

This is a remote role, and the candidate will need to be based in Birmingham, Coventry, or the surrounding areas. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London or Sheffield offices.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity, and inclusion

We’re committed to promoting equity, valuing diversity, and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am Monday 10 November 2025

Interview date Tuesday 18 and Wednesday 19 November 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible if you’re interested in this opportunity.

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work, and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.

Our benefits include:

• Excellent pension scheme (up to 12% employer contribution)
• Private medical insurance, life assurance, dental insurance, healthcare cash plan (via salary sacrifice), eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose where to take your bank holidays throughout the year)
• Generous annual leave (starting at 25 days)
• Flexible working arrangements

The Role

What will I be doing?

As Project Officer, Workforce Partnerships, you’ll be part of the Education and Workforce team, supporting our mission to build a strong, diverse physics workforce for the future. Your work will help leverage our evidence and insights to identify and develop institutional partnerships through which we can deliver sustainable impact against our Skills priorities.

You will also take a lead in celebrating the crucial role of physics-related technical talent in the workplace through operational administration of our flagship Technical Skills Awards.

You’ll support the delivery of projects, working closely with colleagues across the organisation, IOP Members and external stakeholders.

Projects and activities you may work on include:

• Supporting stakeholder mapping and engagement activities to drive impactful new partnership development.
• Helping to design and deliver workshops, events and engagement campaigns. As an example, this could include supporting the development of case studies, and digital and print collateral, to raise the awareness and visibility of physics-related routes to employment.
• Leading the annual cycle of delivery, administration and operation of the IOP’s Technical Skills Awards.
• Supporting the management of project processes including bids, contracts, MOUs, budgets and reporting.

Who will I work with?

• Manager, Workforce Partnerships (line manager)
• Colleagues across the Education and Workforce team, as well as others in Policy and Public Affairs, Science, Business and Data Insights, Communications and Marketing, Public Engagement, and Membership and Inclusion.
• Members, employers and other key stakeholders in the education, social mobility, training and skills landscape.

What skills and experience do I need?

Essential:

• Project management, programme and events administration, with the ability to effectively manage multiple workstreams.
• Experience writing and maintaining accurate documentation, including reporting for senior boards and committees.
• Experience of developing partnerships with expertise in stakeholder management and engagement to drive organisational profile and influence.
• Strong communication skills with the ability to tailor communications to a diverse range of audiences through face to face, written and digital methods.

Nice to have:

• Familiarity with cross-functional collaboration, supporting alignment across diverse teams and disciplines
• Knowledge of, or willingness to build, domain knowledge of skills stakeholder audiences

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!

Application

Please include a cover letter stating how you meet the person specification and a copy of your CV. 

Why should I want to work at the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

To apply for this role please click the link below, best of luck with your applications!

We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

The Communications Coordinator will support colleagues across the team to deliver engaging, accessible and effective communications that help prevent child sexual abuse. This is a rewarding role in a fast-paced, collaborative team, which will bring a greater awareness of our work and help to deliver real impact in the prevention of offline and online child sexual abuse across the UK.

You’ll play a vital role in supporting our digital channels, campaigns and content creation - from social media and newsletters to website updates and printed materials. Here are some of the skills we’re looking for and we’re happy to support the right candidate to grow and learn on the job:

• Confident using social media to reach different audiences and be able to design multimedia content that’s engaging and on-brand.
• A strong writer and editor, able to tailor content for different platforms and audiences - from short social posts to longer-form blogs and newsletters.
• Familiar with website content management systems (like WordPress) and ideally have some experience with paid digital campaigns (e.g. Google Ads, Meta).
• Organised and proactive, able to juggle multiple tasks and support colleagues across different projects and teams.
• Comfortable using data and analytics to evaluate and improve communications.
• A team player with a positive attitude, keen to learn and contribute to our organisation’s mission.

You’ll be energetic, curious, and solutions-focused, with a good eye for detail and a passion for delivering impactful, creative communications across our platforms and channels. You’ll be comfortable working independently and collaboratively, and able to build strong relationships with colleagues and external partners.

For a more detailed job description, please request a job pack.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Sunday 16th November. Stage 1 interviews are scheduled to take place on Tuesday 25th November and stage 2 interviews are scheduled to take place on Tuesday 2nd December for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#communications #communicationscoordinator #coordinator #socialmedia #marketing #digital #campaign #advocacy

Directorate: Marketing, Education, Events and Membership  
Reports to: Education and Events Manager
Salary range:£ 26,521 - £33,456 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a    required one day each month for all staff)
Contract: Permanent, full-time (31.5 hours over 5 days)
 

Job Summary

The BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities. 

This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Education & Events Manager, Event Executive (Education) and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities. You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board. 

This is an exciting role for someone looking to get further hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community.

Main Responsibilties 

Event & Course Coordination

• Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials.
• Support course logistics including venue sourcing and management, accommodation and travel, catering and AV.
• Support stakeholder management at education courses, including communications with patients, sponsors and event supporters.
• Occasional travel, including attendance and overnight stays at BSR courses, conferences and events.
   

Systems & Data Management

• Oversee the team’s CRM (Microsoft Dynamics) and registration systems, ensuring data integrity, implementing system enhancements, coordinating stakeholders, and carrying out testing.

Project Coordination

•  Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery.
• Coordinate the education bursary programme, including promotion, application management and financial reconciliation.
• Coordinate Continuing Professional Development (CPD) accreditation of educational activities.
• Support the delivery of digital sponsorship and educational partnership opportunities.

Marketing & Communications

• Work with the Marketing and Communications team to create digital content to engage target audiences, including providing content for webpages, newsletters and delegate communications.

General Duties

• Manage the events inbox and education team enquiries, delivering excellent customer service and being the main point of contact for the team.
• Input into education budgets by monitoring progress against income and expenditure for owned projects.
• Support on reporting for and evaluation of all education activities and outputs, identifying impact and ways to improve.
• Support with BSR Committee liaison and logistics.
• Undertake any other reasonable duties as required by the Head of Education and the Education & Events Manager.

Please note: This role will require travel and overnight stays, for example at our in-person courses. As we are a small team you’ll have the opportunity to get involved in cross-departmental projects, lead or contribute to agile sprint working and support wider business needs. There are other opportunities to get involved with our staff forum or peer group meetings.

Person Specification

1.  Enthusiastic about all aspects of education and CPD, self-motivated, and eager to contribute to educational initiatives. 
2.  Proven event planning or coordination experience (preferably within education and training, healthcare, or professional membership sectors). 
3.  Experience of working on a variety of digital systems, including CRM, and quick to pick up new programs. 
4.  Confidence to manage stakeholders at all levels and to deal with external contacts. 
5.  Professional and personable when communicating with members, customers and volunteers.
6.  Confident time and project management skills as you’ll be working on various projects simultaneously.
7.  Ability to demonstrate use of initiative and innovation, to make positive improvements or efficiencies to how we deliver education. 

Equity, Inclusion and Diversity statement 

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.  

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 

DEBT ADVICE CASEWORKER

OASIS HUB WATERLOO

PART TIME: 24-32 hours per week

FIXED-TERM CONTRACT: 12 months

SALARY: £18,787 for 0.6 FTE and £25,049 for 0.8FTE

We have an exciting opportunity for a Debt Advice Caseworker to join our team at Oasis Waterloo. In the heart of the Waterloo community we run a busy and vibrant community space, open to all. A vital part of this work is our advice services – providing free and accessible debt, benefits, housing and immigration advice to local people. This work has grown over the last few years and we are now looking for an experienced and innovative advice worker, to provide debt advice within the service.

What’s in it for you?

· A chance to work with a great team of passionate and holistically minded advisors and community workers.

· The opportunity to make a real difference, materially improving the lives of community members, as well as developing the service.

· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.

You will receive the support of a fantastic team of professionals in the community.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution

• A generous holiday allowance

• Flexible working where possible, with family friendly policies

In this role, you would be working with local community members, to improve their circumstances through the provision of high-quality advice. This role is based in our community space at the Oasis Centre and will include supporting with community drop-ins and walk-ins, as well as 1-2-1 appointments, and behind-the-scenes casework

The successful post holder must have:

• Experience providing face-to-face advice

• A willingness to work with people who have multiple and complex needs

• A recognised advice qualification or equivalent experience

• Attention to detail and up-to-date knowledge of advice practice and policy

If you are interested in being part of this fantastic project and want to know more, please visit the Oasis Charity Jobs website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

To apply, email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. In what ways does your professional background and personal experience qualify you for this role? Please refer to the Job Description and Person Specification and give examples.

2. This role is mainly direct delivery of support to local people, who often have complex needs. Please share examples of your experience working with a diverse range of backgrounds in a support role.

Completed applications should be returned by 9am Friday 28th November 2025  

Interviews will take place on Thursday 4th December 2025  

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Harris Hill is delighted to be working with Safer Places to recruit its new Chief Executive Officer.

Safer Places is a specialist support service for individuals at risk of, fleeing from, or recovering from domestic abuse, sexual violence, and stalking. We provide a wide range of trauma-informed services to adults, children, and young people across Hertfordshire and Essex, with safe accommodation available to those in need from across the UK.

As Chief Executive, you will:

• Lead Safer Places into its next chapter. This includes enhancing the charity’s service delivery, forging new partnerships, and expanding its role as a Registered Social Landlord to better meet the evolving needs of our communities.
• Embed Safer Places’s vision across the organisation – ensuring it is understood, embraced, and translated into action at every level.
• Have an entrepreneurial mindset to leverage opportunities for the charity to grow. 
• Continue to ensure that Safer Places is recognised for the quality of its services, its commitment to inclusivity, and its highly trained, compassionate staff.

If you are inspired and excited by what Safer Places does, we’d love to hear from you.

Job title: Chief Executive Officer

Salary: £85,000 - £90,000 p.a.

Location: Hertfordshire/Essex – most working hours will be spent collaborating with colleagues and partners at our offices and service sites, with flexibility for some remote work.

Employment term: Permanent / full time.

How to apply:

Please review the recruitment pack for further information about Safer Places, the CEO position and for details on how to apply.

Closing date for applications: 9am, Friday 5th December 2025

Both Safer Places and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with tens of millions of visits every year.

We are now looking for an Estates Support Officer to join us on a full-time, permanent basis, working 36 hours per week.

The Benefits

• Salary of £33,666 - £38,000 per annum, depending on experience
• 26 days' annual leave plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for a detail-oriented estates or finance administrator to join our dedicated organisation.

You’ll gain unparalleled insight into the workings of a nationally treasured estate, building meaningful connections with a range of stakeholders while supporting property transactions across some of London’s most iconic and historic green spaces.

What’s more, you will also benefit from a collaborative working environment with access to excellent learning and development opportunities designed to help you flourish in your career.

The Role

As an Estates Support Officer, you will maintain and co-ordinate the day-to-day administrative and financial operations that support the management of our diverse and high-profile property portfolio.

Specifically, you will help keep the estates database accurate and up to date, managing the Estates mailbox as the first point of contact for property-related enquiries, and providing vital support to Estate Managers in the co-ordination of leases, licences and financial procedures.

In addition, you’ll monitor and report on workflow progression, oversee rent collection and financial commitments, and work closely with the Finance team to support invoicing processes and annual reporting requirements.

Additionally, you will:

• Co-ordinate documentation and track compliance with internal property procedures
• Prepare meeting documentation, take minutes, and follow up on actions
• Process ad hoc licences and distribute property-related correspondence
• Support income forecasting and assist with budget preparation
• Maintain the team’s Risk Register and ensure mitigation actions are reviewed regularly
• Represent the Estates team in internal forums and support stakeholder communications

About You

To be considered as an Estates Support Officer, you will need:

• A strong administrative background with experience in estates/property or finance
• Proficiency in Microsoft Office, database management systems, and finance systems
• Excellent attention to detail and a methodical approach to problem solving, data and record management
• Strong communication and negotiation skills with the ability to build rapport with stakeholders
• Highly organised with the ability to manage competing priorities and meet tight deadlines
• Strong report writing, mathematical and analytical skills
• A Level 3 qualification or above in Business Administration, Property Management, Finance or related field (or equivalent relevant experience)
• GCSEs (or equivalent) including Maths and English at grade C/4 or above

Other organisations may call this role Property Administrator, Estates Assistant, Estates Administrator, Estates Finance Officer, or Estates and Property Support Officer.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you want to join us as an Estates Support Officer, please apply via the button shown.

Job Purpose 

To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.

The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users.  The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.

Key Tasks 

• Act as the first point of contact for all referrals across the hospital they are attached to. 

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments

• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 

• Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available. 

• Collecting feedback from service users and uploading to case management system. 

• Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 

• Deputise for the Manger at discharge planning and other meetings as directed. 

• Support the hospital to improve the patient’s experience of the discharge process 

• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 

• Work collaboratively with other agencies providing support services. 

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Plan and develop person centred interventions to provide short term support for people after hospital discharge. 

• Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages. 

• Provide occasional weekend cover for the A/L of other Project Officers

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Supervise, support and develop DSWs and volunteers in your service. 

• Liaise with the handyperson service about referrals and jobs for service users. 

• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 

Administration 

• Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 

• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 

• Ensure wards have good supply of service leaflets and referral forms. 

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 

• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 

• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.

• Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL 

• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures. 

• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 

• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them. 

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison 

• Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 

• Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate. 

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 

• Liaise with contractors to arrange deliveries and works to service user’s homes. 

 General 

• Meet regularly with your line manager for support, supervision and appraisal. 

• Attend team and staff meetings, (and other meetings) as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Undertake any training required to fulfil the post. 

• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

• Arranging access visits to service user’s homes 

• Work within AUKEL’s expectations of professional boundaries and confidentiality. 

 Functional Links  

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 

• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 
Essential 

• Minimum of 2 years’ experience of working within a health or care setting.

• Experience of using IT systems to record work done.

• Experience of supporting colleagues (this could be in a non- managerial position) 

Desirable  

• Experience of working within a hospital setting 

• Experience of managing and developing staff. 

• Experience of working with older people 

Knowledge & Understanding 
Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding of the needs of patients who may lack family or other support. 

• Understanding of the needs of lone workers whilst working in the community. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Understand of and commitment to equity, diversity, inclusion and dignity. 

Desirable  

• Knowledge of CQC fundamental standards 

• Understanding of NHS hospital discharge procedures 

• Experience of conducting assessments and risk assessments. 

Skills/Attributes 
Essential 

• Excellent interpersonal skills 

• Excellent verbal and written communication 

• Intermediate IT skills 

• Excellent planning and organisational skills 

• Ability to work calmly under pressure. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• The role is required travel across East London

• Flexibility in working hours to meet organisational needs 

Are you ready for something new?

Are you passionate about supporting vulnerable adults during critical moments in their care journey? As a Hospital Care Navigator, you’ll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place.

In this rewarding role, you’ll be the single point of contact for adult patients preparing for discharge from the hospital. You’ll work closely with the Adult Social Care team, health professionals, hospital practitioners, and community services to:

• Identify needs and barriers to safe discharge
• Achieve safe and timely patient discharge
• Coordinate outpatient appointments and follow-up services
• Provide clear, compassionate advice and support to patients and their families
• Ensure patients understand their discharge plan every step of the way.

You’ll meet with patients, their families, friends, or carers to assess ongoing needs, ensuring a safe plan is in place for their return home. This could include ensuring that medication is arranged from the hospital pharmacy, someone is at home to greet them, food and heating are available, and the condition of the home is safe to return to. You may be required to liaise with Adult Social Care and other home providers to coordinate home support. You’ll follow up on calls or visits to ensure the patient is managing well at home. By providing the proper support, patients can be discharged sooner, and the risk of readmission is significantly reduced. 

We’re seeking someone who:

• Has experience working with vulnerable adults in social care, healthcare, or the community/voluntary sector
• Communicates with empathy and confidence across different teams at different levels, and with patients
• Is highly organised, with excellent time management skills
• Has awareness and respect for cultural differences
• (Bonus) Experience working in a hospital or clinical setting.

The role is based at our Southwark office, and you will be required to travel to hospitals and across the City of London, as well as to Tower Hamlets, Camden, Hackney, and Southwark.

Apply now and be part of something meaningful.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please submit your CV along with a brief covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, seeing these differences as an asset that improves our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Interim Director of Finance & Resources – FTC until 31 December 2026 (with possibility for extension/ permanent)

The Director of Finance & Resources role is a pivotal position at Leukaemia UK. You will be part of the Senior Management Team reporting to the Chief Executive, working closely with them and fellow Directors to drive the charity’s long-term business strategy and organisational culture. You will oversee the day to day Financial, HR, IT, and Facilities Management operations, and work closely with the CEO on charity governance.

You will be an exceptional people leader, able to inspire and motivate team at all levels, and galvanise a high performing, values driven culture. You will be values-driven and passionate about being part of an organisation that will make a difference to people’s lives.

Leukaemia UK – Our Charity

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research, awareness and advocacy.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer.  And the physical and psychological impact can be lifelong.

Over the next 5 years we plan to increase our investment in ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia. To do this, we have embarked on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

The Director of Finance and Resources is key to our strategy and to leading the charity to the next level as part of the Senior Leadership Team. We are looking for an experienced Director to help us lead the transition from one strategy to the next in 2026 by leading our financial planning and reporting, together with our people first culture. The role of Director of Finance and Resources is central to almost every area of our work. You will be responsible for:

· effective financial management,

· people and organisational design and culture,

· governance and legal,

· IT and premises.

This role is an exciting opportunity to support Leukaemia UK to make a huge impact on the lives of people diagnosed with leukaemia and other blood cancers over the coming years, by working as part of a professional, highly motivated Senior Leadership Team that works hard to achieve our goals and bring our values to life in every aspect of our work.

We want to ensure that there is a diversity of perspectives across the charity, which are truly representative of the communities and individuals we serve. We particularly encourage applications from under-represented groups with the relevant skills and experience, including those from ethnically diverse backgrounds and people living with disabilities across a broad age- range.

Reporting to the Chief Executive, the post holder will be able to work strategically, autonomously and collaboratively as a critical member of the Senior Leadership Team which consists of this role and a Director of Research & Advocacy, Director of Fundraising, and Director of Communications. You will have responsibility for working with the Board and managing the Finance Committee, People & Culture Committee and Remuneration Committee. The post holder will consistently embody our values of bold, curious and collaborative in their strategic leadership of the Directorate.

You will be able to step into the role quickly, already being experienced in senior financial leadership alongside oversight of other support functions. Your background could be within the charity sector or other dynamic organisations,  and you will bring a real drive to be part of making something great! The role mixes strategic oversight with hands-on doing as is usual in smaller organisations, and you will be comfortable balancing these ways of working.

Team

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity maximises voluntary income to invest in invest in more life-changing research, so that we can continue to have impact for those with a leukaemia diagnosis.

From us you can expect all the laughter you can handle, as well as great challenge and support. We are all about delivering exceptional supporter experience and making a real difference to people’s lives.

Leukaemia UK and You 

This role requires managing several internal disciplines and external partners, and is a great role for someone looking to develop and evolve a relatively new directorate, enhancing organisational capability in key areas. You will have real autonomy in your work and get stuck into a range of disciplines, helping to drive us forward and make an impact for all those affected by leukaemia.

Knowledge & Experience

Essential

• Qualified accountant.
• Successful track record in leading a finance function, ideally in a charity or not-for-profit organisation.
• Previous experience in managing external audit, risk management, payroll, pension, and procurement functions.
• Successful track record in line management, building teams and engaging working climates, where staff are motivated, performing to a high standard and engaged.
• Experience building an inclusive culture and creating workplace systems and processes in line with this culture.
• Evidence of working with board members and other senior management to help deliver strategic objectives, good governance and financial priorities.
• Evidence of identifying new strategic initiatives and leading change.

Desirable

• Experience in leading one or all of HR, IT, Legal, Premises highly desirable.

• Experience of leading Equality, Diversity, and Inclusion within an organisation.

• Experience in a governance role as a Trustee or equivalent.

• Experience of working with outsourced providers.

• Experience of interim roles.

Skills and Abilities

• A proven ability to think and act strategically.
• Evidence of strong analytical and problem-solving skills.
• Sharp commercial acumen; able to spot opportunities and make connections.
• Strong and effective leadership and management skills - supporting, involving and guiding staff so they feel valued, inspired and empowered to succeed.
• Strong communicator with the ability to tailor communications to suit a range of different audiences.
• Ability to operate effectively at all levels across the organisation, with proven influence and persuasion skills at board level.
• A highly organised, meticulous and thorough approach to work.

Styles and Behaviours

• Highly personable – a genuine ʻpeople personʼ – who can secure the confidence of others quickly and help build a diverse and effective culture.
• True team player who can thrive in a highly collegiate environment where matrix working is the norm.
• Results orientated with high standards and a strong can-do attitude and a sense of personal responsibility.
• Tenacious and resilient, with a positive and enthusiastic mind-set.
• A strong empathy with and understanding of the work that the Charity do – supporting life changing care for patients.
• Willing to take a hands-on approach when necessary, and lead by example.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.   

We are looking for a new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. We are looking for a determined and inspirational leader. You may be an experienced CEO or have the skills and determination needed to step up into the role. Our current CEO has led SLRA’s growth and development over the last eleven years and we are proud of our highly regarded and successful, local organisation. As we look to our new strategic period, we are looking for a new CEO who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.

Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans. 

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025

First Stage Interviews: 26th November 2025

Second Stage Interviews: TBC

Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.

Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.

Essential Criteria
To be successful in this role you will need:

• Experience in an administrative role 
• Experience of handling large volumes of data accurately, within a fast-paced environment
• Experience in customer service role with set targets and data management 
• Demonstrate the ability to be flexible and change priorities within short time frames 
• Excellent organisational and prioritising skills to support an ever-changing workload 
• To be able to confidently communicate through all communication methods to multiple stakeholders
• Exceptional attention to detail 
• Calm and professional, especially when dealing with emotional situations 
• Excellent IT and administration skills including experience in processing/inputting data and MS Office 
• Ability to work on own initiative without supervision 
• A personal commitment to and understanding of equal opportunities 
• Experience in using CRM systems 

Personal Qualities

• Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders 
• Strong empathy with wish families understanding that each child is an individual and may have needs 
• The ability to be able to build strong relationships
• Maintain high levels of attention to detail 
• Ability to remain calm under pressure 
• Punctual and reliable 
• Friendly, courteous and professional 
• Be motivated to always support the charity and its objectives

Key Responsibilities:
Referral Enablement

• Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
• Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
• Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
• Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
• Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
• Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
• Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
• Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.

Stakeholder Communication

• Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
• Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.  
• Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
• Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.

Systems and Processes:

• Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
• Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
• Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
• Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.

Safeguarding and Data Governance:

• Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
• Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
• Raise safeguarding concerns and complete relevant internal procedure