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Development officer jobs in east of england

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MS Trust, Letchworth Garden City (Hybrid)
£35,218 per year
Keen to help people find the information and support they need to live with a challenging heath condition? Join our Helpline Team
Posted 2 days ago
Closing in 4 days
Place2Be, Farringdon (Hybrid)
£32,395 per year
Posted 3 days ago
Closing in 2 days
Befriending Networks, Remote
£12,973 per year for 16 hours/week. FTE salary is £28,378 per year based on 35 hours/week.
Posted 2 weeks ago Apply Now
Look Ahead Care Support and Housing, Islington (Hybrid)
Up to £42000 per annum + Benefits include 25 days Annual Leave etc
Posted 3 days ago
Royal British Legion, City of London (On-site)
£35,422 to £36,863 per annum (Inclusive of London Supplement)
Posted 2 days ago
Magistrates' Association, London (Hybrid)
£37,900 per year
Seeking an analytical and persuasive Policy and Research Officer to support our members and influence national justice policy
Posted 1 week ago
The Unicorn Preservation Society, London (On-site)
£65,000 per year
Posted 1 day ago
Fitzrovia Youth in Action, Fitzrovia (On-site)
£13.86 - £18 per hour
We are looking for an experienced, passionate and enthusiastic person. If you feel like this is you, we would love to hear from you!
Posted 5 days ago Apply Now
Closing tomorrow
Starlight Children's Foundation, Hammersmith (Hybrid)
£38,000.0 - £42,000 per year
Bringing together HR policy & development of our culture & colleague experience to create an environment where everyone can be their best.
Posted 3 days ago Apply Now
Magistrates' Association, London (On-site)
£68,000 - £80,000 per year
Seeking an outstanding leader to be Chief Executive of the Magistrates’ Association, supporting and championing magistrates
Posted 5 days ago
Page 5 of 30
Letchworth Garden City, Hertfordshire (Hybrid)
£35,218 per year
Part-time (21 hours)
Contract (15 months)
Job description

Senior Enquiry Service Officer

Salary: £21,131 pro rata; (FTE £35,218)

Letchworth Garden City/ home working (hybrid)

Part time (21 hours a week)

15 months fixed term (Maternity cover)

Flexible working considered

Are you a warm and professional person keen to support people dealing with complex health issues? Do you have some experience with MS or other long-term conditions? We have the perfect role for you!

Join our friendly team
We are looking for someone with strong customer service skills, who will be responsible, professional and kind. Ideally you will have some experience in helpline delivery or customer service but for the right person, flexibility and a willingness to learn are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.


Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.

The role
You will be providing information and signposting to people who contact the MS Trust Helpline by phone, email and social media. You will need to maintain an up-to-date knowledge of MS and will receive training and resources to help you. You’ll need to complete enquiry records to a high level of accuracy and treat personal and sensitive data securely, in line with our GDPR and Data Protection policies.

What we can offer

· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.

· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.

· Death in Service benefit.

· Enhanced maternity, paternity and adoption pay.

· Sick pay.

· Hybrid working.

· Employee Assistance Programme

· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.

· Learning and development policy to develop all staff.

· Cycle to work scheme, Volunteering Day and Season ticket loans.

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: Midnight, 3rd October.

First Interviews: 8th October

Posted by
MS Trust View profile Organisation type Registered Charity Company size 21 - 50

To provide trusted information. Secure the future of MS specialist services in the UK. Improve the understanding of the needs of people living with MS

Refreshed on: 18 September 2025
Closing date: 04 October 2025 at 00:00
Tags: Advice / Information, Customer support, Delivery, Health / Medical, Helpline

The client requests no contact from agencies or media sales.