Development officer jobs in huntingdon, cambridgeshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cord
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
Role context:
Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams.
In 2025, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, & Cambodia. Cord has a global team of thirty people with finance staff across five country teams.
The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.
In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system and developing financial policies and procedures.
The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting. The role will involve travel to international programme locations.
Key Responsibilities:
- To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
- To ensure the effective financial management of the organisation create and maintain effective financial control
- To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
- To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting
Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!
Please provide a CV (maximum 2 pages) and a cover letter (maximum 2 pages) that outlines:
- your interest in Cord and the role
- how you fulfil the requirements of the role
Please be sure to include the location where you are based.
The client requests no contact from agencies or media sales.
Help shape the future of imaging services by supporting providers on their journey to QSI accreditation. As our Quality Improvement and Review Partner you'll lead independent assessments, guide expert review teams, and drive measurable improvements across NHS and private imaging settings.
The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. Jointly developed by the Royal College of Radiologists (RCR) and the College of Radiographers (CoR), the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.
As a Quality Improvement and Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll support imaging services on their journey toward QSI accreditation and lead independent assessments across a wide range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams, deliver robust evaluations, and produce focused reports and action plans that drive meaningful, measurable improvement.
What you’ll do
- Act as the designated Quality Improvement and Review Partner for a portfolio of imaging services across the UK.
- Provide expert guidance to QSI leads on both the review process and the standards.
- Manage the full review cycle for services in your portfolio.
- Select and coordinate review team members in collaboration with the Quality Improvement Coordinator.
- Participate in quality assurance and moderation activities to ensure consistency and rigour.
What you’ll bring
- Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
- Strong knowledge of quality assurance and assessment approaches.
- Excellent oral and written communication skills, tailored to diverse audiences.
- Proven ability to prioritise effectively while remaining adaptable to changing needs.
- A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.
If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Improvement and Review Partner candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The CMV Connect Project Coordinator role is designed to enhance the charity's outreach and support initiatives, focusing on building and maintaining relationships with healthcare professionals, families, and the broader community. This position involves coordinating projects that aim to increase awareness, provide resources, and support families affected by cCMV. This role is a part time role funded by National Lottery Community Fund. It is a freelance contractor role, as it is a contract for services.
CMV Action is a UK-based charity dedicated to supporting families affected by congenital cytomegalovirus (cCMV), a leading cause of childhood disabilities such as deafness, developmental delays, and vision impairment. The charity provides information, advocacy, and support to raise awareness and improve outcomes for those impacted by cCMV, both during pregnancy and in babies and children.
Key Responsibilities
- Project Coordination: Oversee the planning, implementation, and evaluation of CMV Connect initiatives, ensuring they align with the charity's objectives. Work with other Operation Team members and report to the Board fortnightly.
- Supporting families: Work with the trustees to follow up on those we support and identify how we can support them in the future. Work with volunteers to organise in-person and online opportunities for families to meet up.
- Volunteer Coordination: Recruit, train, and support volunteers involved in CMV Connect project.
- Event Management: Organise and support events and campaigns aimed at raising awareness and funds for CMV Action.
- Stakeholder Engagement: Develop and maintain relationships with healthcare professionals, community groups, and other families to promote awareness and support for cCMV. Provide social media content to the Fundraising Officer when each milestone is reached.
- Resource Development: Assist in creating and distributing educational materials and resources for families and healthcare providers.
- Data Management: Collect and analyse data to assess the impact of initiatives and inform future strategies. Financial data collection for the final evaluation report.
Person Specification
Essential
- Education: Degree level qualification or equivalent experience in a relevant field.
- Experience: Proven experience in project coordination, stakeholder engagement, and working within a charitable or healthcare setting. Previous working experience with volunteers within a project would be ideal.
- Skills: Strong organisational, communication, and interpersonal skills; proficiency in Microsoft Office, including proficiency in Excel.
- Attributes: Ability to work independently and as part of a team, manage multiple tasks, and maintain confidentiality.
Desirable
- Qualifications: Project management or volunteer management qualification.
- Experience: Experience in fundraising, event management, and using CRM systems, experience managing a similar project or offering support to families.
- Knowledge: Understanding of public health issues, particularly related to congenital infections and how to work in the charity sector.
Working Conditions
- Location: The role is home-based with occasional travel required for meetings and events.
- Hours: Part-time position, with flexibility to accommodate the needs of the projects. Approximately 16 hours per week, equivalent to 2 days per week.
- Salary: £150 per day, 8 hours a day, approx. 2 days a week, approx. 40 weeks till early June 2026.
This role offers an opportunity to make a significant impact on the lives of families affected by cCMV, contributing to the charity's mission to raise awareness and provide support.
This role has been funded thanks to The National Lottery Community Fund!
The client requests no contact from agencies or media sales.
Community Project Lead
- Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)
- Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners.
Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?
IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.
The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.
What you’ll do
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Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research
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Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services
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Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice
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Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates
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Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery
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Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders
You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.
If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.
Visit our website to download a recruitment pack and application form.
Closing date for applications: 9am on Monday 16 June 2025
First-round interviews: Wednesday 25 June 2025 (London)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Service Manager
Location: Baca office, Cambridge, England with regular travel to locations where Baca’s services are delivered.
Salary: £29,009 - £31,203 per annum for full time hours. Equivalent to £23,207 to £24,962 per annum for 30 hours. The role also comes with an allowance of £2301 (pro rata) for Cambridge cost of living.
Working hours: 30 hours a week.
About Baca: Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We are looking for a passionate and dedicated Education Coordinator to join our team and lead the delivery of our education program.
Overall Purpose: As the Education Coordinator, you will be responsible for leading, coordinating, and delivering Baca's education program. Your role will be crucial in enabling the young people we support to achieve a standard of English that allows them to enrol in local college courses and become empowered individuals.
Key Responsibilities:
- Deliver the education program creatively to meet the diverse needs of young people.
- Support the achievement of outcomes in line with Baca’s Theory of Change, including improved physical and emotional wellbeing, increased engagement with education, employment, and training, social engagement, and personal safety.
- Review and develop the education program to ensure it meets the needs of young people and college course requirements.
- Liaise with colleges and education providers to support student enrolment and ongoing academic success.
- Recruit, train, support, and supervise education volunteers, including developing volunteer resources and training packs.
- Coordinate education support from volunteers, ensuring effective matching with young people and development of appropriate activities.
- Participate in meetings to deliver services effectively.
- Oversee the education volunteering budget and resources.
- Conduct monitoring and evaluation of volunteer activities.
- Maintain accurate records and databases, including monthly and end-of-year reports.
General Responsibilities:
- Be a role model, practicing Baca’s values.
- Play an active and supportive role within the organization.
- Maintain strict confidentiality and adhere to Baca’s policies and procedures.
- Treat all staff and young people fairly and without prejudice.
- Employ correct procedures for safeguarding incidences or concerns.
- Work flexible hours as needed.
Personal Specification:
- Highly organized, able to work under pressure, and prioritize tasks effectively.
- Passionate, humble, disciplined, wise, determined, proactive, and a self-starter.
- Aligned with Baca’s values and mission.
- Flexible and able to respond to change at short notice.
- Able to lead with hope, patience, calmness, and tenacity in challenging circumstances.
- Critical and creative thinker, able to innovate solutions and make challenging decisions.
- Resilient, able to work under pressure and meet deadlines.
Experience and Skills:
- Proven experience in a similar role, coordinating services for young people.
- Teaching experience to Young People.
- Qualified teacher of English as a second language - with ESOL/TEFL/ CELTA
- Experience working constructively as part of a team.
- Experience analysing service delivery challenges and presenting solutions.
- Experience developing and managing volunteers.
- Strong organizational, project, and time management skills.
- Excellent communication and presentation skills.
- Strong Microsoft Office skills.
- Knowledge of issues faced by unaccompanied asylum-seeking young people.
- Ability to drive/travel to all service delivery locations.
- Enhanced DBS check required.
How to Apply: If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.
Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support




The client requests no contact from agencies or media sales.
The purpose of this role is to provide leadership, oversight and curation to the FYT Leadership Team, and to lead the smooth running of the FYT Organisation which supports the wider FYT Movement. This will include coordinating the delivery of the strategic plan, leading fundraising, and working closely with the FYT Board to oversee the smooth running of the organisation.
Hours: 22.5 hrs per week
Salary: £24,116 per annum (£40,194 pro rata) + 9% pension
Holidays: 5 weeks plus bank holidays and 3 additional days at Christmas
Location: Working from home, with nationwide travel expected
Key Responsibilities:
- Lead the FYT Movement – Engage with movement members
- Listening
- Inspiring
- Taking inspiration from
- Facilitating collaboration and cross-pollination
- Lead the FYT staff team – supporting, supervising, enabling and encouraging and ensuring appropriate HR functions are carried out.
- Lead the fundraising strategy for the organisation, giving attention to securing grants, as well as donor fundraising . Report as necessary to funders.
- Work with the Finance Officer to manage the budget and finances within the parameters agreed by the Board.
- Facilitate the effective function of the Leadership Team, enabling the smooth and efficient carrying out of the strategic priorities.
- Provide Line Management support and supervision to the other members of the Leadership Team.
- Develop, implement and monitor FYT’s strategic plan in partnership with the FYT team and board
- Engage in practical theological reflection on FYT’s mission and how it is expressed.
- Attend and contribute as required to Board meetings, working closely with the Chair and Board to ensure that appropriate issues are raised, and that any agreed action is put into effect.
- Be an advocate for marginalised young people, the issues they face, and youth workers and projects working with them (pursuing prophetic mischief, provocation, and taking up our unique space in the youth ministry community).
- Make links with appropriate Christian, voluntary and statutory bodies and to represent FYT in appropriate forums and pursue opportunities for collaborative working.
- Support the active promotion of the FYT training and resource offer.
- Lead the monitoring and evaluation (impact assessment) of FYT’s work
Other functions:
- Meet regularly with Line Manager for supervision.
- Undertake administration and keep necessary work records.
- Comply with all FYT policies and procedures.
- Work collaboratively with the FYT leadership team and Board to ensure that organisational policies are regularly reviewed.
- Engage in CPD/lifelong learning.
- Undertake any other tasks that may be requested, commensurate with the nature and level of the post and as may be required by the Board of Trustees.
Additional Information
- The Leadership Team is supported by a contract with Giraffe HR that assists in the day to day running of the organisation, primarily managing the finances of the organisation.
- Engagement in ongoing, regular youth work with marginalised young people is not a requirement of this post, but encouraged. FYT will be flexible where possible in order to facilitate this.
The client requests no contact from agencies or media sales.
The Head of Communications at CBM UK is a crucial role, with responsibility for increasing the profile of CBM UK to enable the organisation to deliver its strategic objectives. This role has tactical and long-term strategic decision-making responsibility.
The post-holder is responsible for the development and implementation of the requisite communications plans, policies and procedures that are required to deliver CBM UK’s 2026-2030 strategy. Key areas of responsibility include developing brand definition, messaging and presentation; delivering increased media coverage; acting as a spokesperson; and strengthening organisation-wide communications by producing high quality content and through demonstrating evidence of our impact.
Key responsibilities
Strategic (20%)
a. To develop CBM UK’s strategic communications objectives and annual plans to enable CBM UK teams to deliver the 2026-2030 strategy.
b. Improve brand definition, messaging and presentation to ensure CBM UK’s work and positioning is communicated effectively to target audiences.
c. Develop and implement clear communications policies and procedures for CBM staff to follow in order to successfully and cohesively represent the CBM brand.
d. Ensure that the voices of people with disabilities are at the heart of CBM UK communications.
Communications and networking (60%)
External
a. Oversee and deliver media relations activity to meet CBM UK’s objectives. Develop effective working relationships with target media, respond promptly to queries (sometimes out-of-hours). Prepare, issue and ‘sell in’ press releases, ensuring key messages are prominent and act as an organisational media spokesperson. Monitor relevant media coverage to increase effectiveness of activity.
b. Lead and manage the Communications team to deliver communications activity to increase fundraising and advocacy potential from public and sector audiences. This includes responsibility for delivering campaigns, publications, social media posts, blogs and website pages as needed, and acting as an event spokesperson. Content sign-off authority within agreed parameters.
c. Collaborating with the Advocacy and Programmes teams to ensure outputs, evidence and messages are widely disseminated and communicated.
d. Oversee the management and development of the CBM UK website(s) to ensure that it reflects the work, values and mission of CBM UK and that it inspires a range of audiences to take action.
e. Be an outstanding advocate for CBM, delivering communications in line with the vision and values of the charity.
f. Awareness and anticipation of trends and legislation in charity communications, enabling CBM UK to respond and adapt as appropriate.
g. In the event of a humanitarian crisis, contribute to developing an emergency appeal.
Internal
a. Work with CBM UK and global colleagues and partners to ensure appropriate resources are available. This includes oversight of the collection of human-interest stories, images and film that portray people with dignity and respect, while challenging the stigma and misunderstanding around disability and global poverty.
b. Oversee the implementation of the CBM UK Sector Communications Strategy through attending regular meetings and collaboration with Programme and Advocacy teams. To manage the Communications Team to deliver the communications-led activities outlined in the strategy and ensure advocacy and evidence messaging and outputs are effectively communicated.
c. Build excellent working relationships with the CEO and Board.
d. Regularly review, update and provide training to CBM UK staff on the Crisis Communications Media Plan and be a member of the Crisis Communications Management Team.
e. Help increase CBM UK’s network of high-profile supporters to support fundraising and advocacy: maintain prospects spreadsheet, research contact details and background details, prepare briefs.
f. Support fundraising and advocacy teams to increase CBM UK’s network of high-profile supporters.
Leadership and people management (10%)
a. Support and inspire direct report in line with CBM UK’s staff management policies and procedures. Ensure team members are appropriately trained, briefed and motivated to achieve their objectives and meet targets and recruit to posts where relevant. Regular 121s and appraisal reviews.
b. Serve as a member of the Senior Management Team
Planning, reporting, budgets (10%)
a. Develop and report on key performance indicators, milestones and targets to facilitate informed decisions and improved working practice.
b. Plan and manage budgets to ensure funds are used to maximum effect.
c. Work with the Data and Insights Team to ensure appropriate recording of communications activity through the database (Salesforce) or through integration with other databases and platforms.
Other
a. Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
b. Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
c. Occasional out of normal office working hours. Occasional travel in the UK and internationally.
d. Other duties as required by the Director of Fundraising, Impact & Communications.
Please download the recruitment pack for full details.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Position Title: Senior Income Generation Manager
Responsible to: CEO
Responsible for: Trusts & Grants Manager and Corporate Partnerships officer
Salary: £40,000 (Pro rata £32,000)
Hours: 0.8 FTE (4 days a week)
Benefits include: Flexible work environment, 23 days annual leave (pro-rata) which increases after 2 years, 3 Volunteering Days (pro-rata), 3 Trust Days, Death in Service, Employee Assistance Programme, Auto Enrolment Pension, paid agreed expenses.
Location: Home-based with the ability to travel nationally (including small number of overnight stays)
Term: 1 year fixed contract
Closing Date: 16th June 2025
Interview Date: 23rd/24th June 2025
Dame Kelly Holmes Trust
Dame Kelly Holmes Trust puts world-class athletes shoulder to shoulder with young people. Equipping them with a winning mindset and shaping their futures - it's a teammate like no other.
Whether that’s building relationship skills, improving self-esteem or learning to stay focused, our sporting champions help the next generation move forward with confidence.
Application Process
Please apply with your CV and a Cover Letter of no more than 2 pages. Your Cover Letter should demonstrate how you meet the key responsibilities of the role and job criteria listed below.
We actively welcome and encourage applications from candidates of diverse cultures, perspectives and lived experiences. To ensure an inclusive recruitment process, all Cover Letters and CVs are anonymised before shortlisting.
Job description:
Reporting to the CEO, we are seeking a Senior Income Generation Manager to be an essential lead across all areas of the Trust’s income streams, with a focus on developing our current corporate partnerships, explore and build new potential partnerships and maximise our fundraising potential through a private event, fundraising challenge, individual giving and fostering new ideas alongside the events calendar. Managing the income generation team, you will seek to maximise value from opportunities across the organisation and ensure that fundraising is consistent with the charity’s broader goals.
You will be an inspiring, collaborative manager who seeks out opportunities whilst supporting your team to succeed and achieve their potential. You will have a proven track record of designing, delivering and achieving ambitious income growth strategies, including demonstrable experience securing five and six-figure value partnerships, including multiyear, through philanthropy and corporate support, as well as an overall understanding of our wider key income streams, Grants & Trusts, Statutory, Education, Health and Corporate Personal Development & Employee Wellbeing products and services.
To be successful, you will need proven success in securing new income and the ability to create strong networks, excellent team leadership and management skills, project management and organisational skills (including financial management).
Whilst your income generation achievements are important, your mindset and the way you approach your work are equally important to us. You may be looking to transfer your skills from another sector, you may be looking to step up or you may be looking for a new challenge in a smaller agile organisation, if you connect to our purpose and our ambition and feel you can do the job, please do apply.
Key Areas of work
- Drive the delivery of our fundraising strategy, alongside the CEO, Board and Income Generation Committee to realise our fundraising ambitions of circa £1mil this FY.
- Responsible for the income generation team, developing the income strategies and raising both unrestricted and restricted income from corporate partnerships, fundraising events and challenges, charitable trusts, statutory bodies, the health sector and educational establishments.
- To seek out and maximise opportunities within our current areas of work, including the ongoing development of increasing our presence and impact at a local ‘hub’ level.
- Ensure consistent and professional presentation of the charity to all funding sources.
- Work closely with CEO & SMT to maximise awareness and funding of our work to allow for continued meaningful engagement with existing supporters and to enable us to reach new audiences.
- Ensure all team members adhere to best practices in fundraising, including the use of data, confidentiality and acknowledgement
- Work with CEO, Senior Finance Manager & Income Generation team to manage the fundraising budget, with direct responsibility for all fundraising lines, ensuring that income is accurately forecasted, and team members work to and report on set KPIs.
- Managing team members to ensure fulfilment of strategic objectives and values, ensuring efficient use of resources, and providing good communication and support.
Other key roles:
- Role model the Trust’s values and behaviours and support individuals to do the same.
- To ensure that a positive image of Dame Kelly Holmes Trust is projected at all times.
- To contribute to other activities undertaken by Dame Kelly Holmes Trust.
- To contribute to organisational effectiveness through positive team working.
- To adhere to Dame Kelly Holmes Trust Health and Safety & Safeguarding Procedures.
Criteria/Essential or Desirable/How Evidenced and Assessed
Leadership:
- A track record of delivering results in the key areas of fundraising, and experience in leadership, management and development of teams. E. Interview/ Application
- Significant experience in leading and motivating teams to deliver ambitious income targets and growth including managing and leading remotely. E. Interview
Knowledge and Experience :
- Significant experience in developing high-value partnerships with corporate/philanthropist’s and an understanding of wider charitable income streams such as trusts and statutory bodies. E. Interview/ Application
- Extensive experience in articulating complex projects and programmes of work and dealing with external and internal stakeholders at a senior level. E. Interview
- Experience and understanding in partnership acquisition and relationship management programmes, and in a wide range of engagement channels, including digital & direct mail. E. Interview/ Application
- Ability to plan, organise, schedule and budget in an efficient, productive manner to focus on key priorities and budgets (including forecasting, monitoring and regular reporting against targets). E. Interview
- Proven ability to determine opportunities and threats through a comprehensive analysis of current and future trends. E. Interview
- Excellent ability to structure and process quantitative and qualitative data and draw insightful conclusions from it. E. Interview
- Detailed knowledge of the Code of Fundraising Practice and other relevant sector regulations. E. Interview/ Application
- Experience in event development and management from concept to delivery. D. Application
- A track record of developing corporate partnerships within the youth or well-being context. D. Application
Communication and people skills:
- Ability to work effectively with colleagues to establish a collaborative working environment. E. Interview
Organisational skills:
- Maintains stable performance when under heavy pressure and often conflicting deadlines and adjusts quickly to changing priorities and conditions. E. Interview
- Excellent literacy, numeracy, IT, database and presentation skills, and high attention to detail. E. Application
- Excellent interpersonal skills with the ability to develop internal/external relationships at all levels. E. Interview
- Experience in using Salesforce CRM. D. Application
Values & Mindset:
- Strong leadership skills, able to lead by example on working flexibly as part of a small and dynamic team. E. Interview/ Application
- Able to build strong, lasting relationships with partners and stakeholders. E. Interview
- Able to handle significant confidential material and information. E. Interview/ Application
- Strategic focus on outcomes, both individual and Trust-wide; tenacious approach to problem-solving. E. Interview
- Flexible and adaptable, willing to initiate change and ready to implement new ideas. E. Interview
- Strong sense of personal accountability and responsibility, leading by example. E. Interview
- Analytical and strategic approach to data and insight, ability to recognise solutions and maximise opportunity and impact. E. Application
- Articulate with strong presentation skills. E. Interview
- Ambitious for the organisation and what it can achieve. E. Interview
- Willing to travel across the country as required for the job role. E Application
Dame Kelly Holmes Trust recognises the value that a diverse workforce can bring to our organisation and strives to reflect this among our employees, athletes, volunteers and other stakeholders. To help us measure how well we are doing against this, please could you complete our online Monitoring and Diversity form - https://survey.alchemer.eu/s3/90615386/EDI-monitoring-2023-RECRUITMENT
For information on our Privacy Policy please see our website
A Champion in their corner - Dame Kelly Holmes Trust puts world class athletes shoulder to shoulder with young people.
The client requests no contact from agencies or media sales.
We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration across both our volunteer staff and employed workforce.
This role is key to ensuring the Army Cadets can communicate well with the volunteer community and that national level events are correctly supported.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, regular travel across the UK attend events and meetings will be required. The starting salary for the post will be £29,644.00 per annum.
Essential Skills
§ Experienced and skilled administrator and planner, who can work under own initiative in both office and remote environments.
§ Demonstrable success in establishing effective working relationship across a range of organisations at all levels.
§ Excellent written and verbal communication skills.
§ IT literate; experienced user of Microsoft office with experience in using document management systems, such as SharePoint.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 15th June 2025. Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held on Monday 23rd June 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.
As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.
Key responsibilities include:
- Supporting the set-up and running of new support groups across Northern Ireland.
- Providing ongoing training and practical assistance to volunteers.
- Collaborating on the promotion of groups and services with internal teams and external partners.
- Ensuring compliance with safeguarding, GDPR and internal policies.
- Promoting Bipolar UK’s self-management courses and psychoeducation resources.
- Representing the charity within communities and building partnerships with local mental health services.
This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.
Applicants must be based in Northern Ireland due to the requirments of the role.
Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London.
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
Applications without the specified cover letter will not be considered.
Applicants must be based in Northern Ireland.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.
The Role
This is an exciting role joining a Programme Team of 15 staff based throughout the UK. You will work closely and collaborate with the other Network Managers and share some priorities across regions, working to develop the region as a whole. The purpose of this role is to facilitate good relationships between the mentors and mentees in the region. 70-80% of the role is about relationship building (with schools, mentors and partners), coordination and the tracking/ administration of those relationships. 15-20% of the role is direct delivery with the girls in the region.
Mentoring programme
- Manage overall success of the cohorts (groups of mentees and mentors) in your region, including coordinating and administering events and communications for cohorts in your area.
- Deliver engaging on-boarding sessions for mentees.
- Design and deliver events and workshops for mentees.
- Deliver matching of mentees and mentors at in-person events or virtually.
- Work with the wider programme team to train mentors.
- Support mentors once matched through regular check-ins, monthly emails and ad-hoc conversations.
- Collect data to track the progress, and impact of, mentoring relationships.
- Support mentors with safeguarding concerns, following The Girls’ Network process in line with our child protection policy.
- Develop effective relationships with schools, on-boarding, supporting and retaining the partnerships.
Partnerships
- Work with the Senior Network Manager in your area to identify professional partnerships and sponsorship with local and national businesses.
- Work with your Senior Network Manager to identify a recruitment and retention plan for your area including key partners to work with.
- Be an active presence in the community, attending events and networks to encourage local women to mentor on our programme.
The Girls’ Network reputation and network
- Advocate The Girls’ Network at every opportunity, through local media, PR activities and social media.
- Identify opportunities to build the reputation of The Girls’ Network in your region and through events and networking.
- Report significant successes and achievements to relevant staff members.
Ongoing success of The Girls’ Network
- Work with the Programme Team to identify key areas for programme development.
- Opportunities to get involved in programme and wider organisational projects.
- Understand the development of school initiatives nationally and in your region, and understand their impact and implications for The Girls’ Network programmes.
- Attend programme and whole team meetings and team days.
- Maintain and champion a girls-centred way of working.
Other duties
As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.
WHAT YOU WILL BRING TO THE ROLE
Essential skills, knowledge and attributes
- You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of your work.
- You are able to build and manage a number of relationships with a variety of different people and are confident speaking to both young people and adults within schools and businesses.
- The ideal candidate will have a good understanding of the disadvantages faced by both women and those from the least advantaged communities and have a drive to rectify the inequalities that currently exist.
Desirable skills, knowledge and attributes
- You are flexible in your approach to working with a small organisation and understand the time and resource limitations
- You have safeguarding knowledge and experience
- You have experience of Salesforce or another CRM system
- Understanding or experience of working from home
- Experience of working in a small charity
Visit our website for the candidate pack and details on how to apply.
Good luck with your application
Please note: Applications will be reviewed on a rolling basis, so early application is encouraged. If a high number of applications are received, this advert will be closed early (with a minimum of 24 hours’ notice). We regret that due to time constraints, we will not contact you unless you are selected for interview.
Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and network of female role models.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: To cover the Dorset, Avon and Somerset, Gloucestershire and Wiltshire area
Working pattern: Remote work with regular travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place within the South West area.
Deadline for applications: 2nd July 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage for 30 years, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off
- Flexible working (Wednesday must be a working day, choose the other 2 days and adapt your working pattern to suit you as long as you complete your hours between 8am-6pm Mon-Fri)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Clinical supervision and excellent support
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, any type of casework or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
- frontline support service experience
- a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
- experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
- research and advocacy skills – you will reach out to other organisations to support your cases where required
- competent I.T skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We are happy to receive cover letters in an alternative format, for example, a short video telling us why you think you're the perfect fit for Brake. These can be sent via email.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our lovely charity client is seeking a highly motivated and experienced Individual Giving and Legacies Manager to join their dedicated team for a 13 month contract. This is an excellent opportunity for a fundraising professional to develop and implement a comprehensive strategy, focusing on legacy income development and securing sustainable funding for the organisation.
Key responsibilities
The Individual Giving and Legacies Manager will be responsible for:
- Developing and implementing a strategic framework for Individual Giving and Legacy fundraising to meet both immediate and longer-term financial needs.
- Creating and delivering a comprehensive legacy promotion strategy to maximise future income from bequests.
- Conducting regular analysis of the supporter database to identify legacy prospects, major donor potential, and strategic insights.
- Strategically identifying and cultivating new and existing prospects for both individual gifts and legacy pledges.
- Developing and implementing segmented donor care and stewardship programs for individual donors, major donors, and legacy pledgers.
- Leading negotiations to secure income from major donors and legacy pledgers.
- Working closely with the Communications, Income and Marketing Manager to set annual income and expenditure targets.
- Developing and managing relationships with donors, legacy pledgers, and influential stakeholders.
- Recruiting, training, and managing volunteers involved with individual giving and legacy fundraising.
Person Specifications
- Proven experience in developing and implementing successful individual giving and legacy fundraising strategies.
- A strong track record of achieving income targets and securing sustainable funding.
- Expertise in donor stewardship and building lasting relationships with supporters.
- Excellent analytical skills with the ability to identify prospects and strategic insights from donor data.
- Strong communication and negotiation skills, capable of preparing compelling materials and leading discussions with major donors and legacy pledgers.
- The ability to work collaboratively within a team and coordinate cross-organisational approaches to fundraising.
- A commitment to data protection best practices and ethical fundraising.
What’s on Offer:
- £39,160 per annum
- Full-time opportunity
- A flexible working set up, remote working
- A 13 month contract
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button via our webite.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Fundraising Manager
Salary: starting from £36,853 to £39,669 depending on experience (0.8 FTE considered)
Permanent, home-based (with regular travel).
About Voice 21
Speaking and listening skills underpin our success in school, work and throughout our lives. Developing young people’s oracy skills equips them with the tools needed to navigate education systems, pursue career ambitions and achieve their potential. Like reading, writing and maths, oracy is an essential, foundational building block that prepares young people to thrive in society.
Despite extensive evidence that high quality oracy education increases students’ confidence, wellbeing, engagement, progress and attainment, oracy is not an essential, everyday feature of every child’s school experience. Unlike literacy and numeracy, it is not commonly understood and provision across the system is not universal or consistent. This disadvantages children from low income backgrounds, who are significantly more likely than their better-off peers to start school without vital oracy skills.
Voice 21 is the national oracy education charity. We exist to enable economically disadvantaged pupils in the UK to develop the necessary oracy skills to thrive in education and beyond. We do this primarily by building the capacity and motivation of teachers and schools to provide high quality oracy education for every child, every day. Great teaching is the most important lever schools have to improve outcomes for their pupils. We train thousands of teachers each year and support their schools to sustainably embed our evidenced approach. We focus where we can make the most difference, in schools with the highest numbers of pupils eligible for free school meals.
Since Voice 21 was established by educators in 2015, we have grown rapidly to become the UK’s trusted oracy education experts, upskilling teachers, promoting excellence in schools, setting the standard and spearheading national change. Our mission is to secure every child’s entitlement to a high quality oracy education. To achieve this, alongside delivery of our flagship Oracy Schools programme, we share our learning widely, add to the compelling evidence base for oracy, work to influence public awareness and help shape education policy.
About this opportunity
Help us make oracy education an everyday entitlement for every child, in every school, by growing and diversifying Voice 21’s voluntary funding.
As Voice 21 embarks on its ambitious next five-year strategy, we are looking to strengthen our team with a talented and ambitious Fundraising Manager. Your role will support the Head of Fundraising, CEO and wider team to develop new sources of high value support for Voice 21, working flexibly across trusts and foundations, corporate and philanthropic fundraising.
The successful candidate will demonstrate a knack for identifying funding opportunities and discovering new prospects. With excellent research, communication and relationship-building skills, you’ll work collaboratively with senior colleagues to strengthen our pipeline and drive long term growth in voluntary income. You’ll also contribute your ideas and initiative to develop and deliver compelling engagement opportunities for current and potential supporters, and lead on reporting impact to funders. Ultimately the post-holder is expected to grow in this role, to manage their own portfolio of high value donors.
You’ll be joining the fundraising team at an exciting time as we look to build out the function in the coming years. The Head of Fundraising has been in post just over a year, and has put solid foundations in place to support long term growth. With a healthy pipeline already developed for the current and next financial year, you’ll have plenty of lead time to find your feet, with a realistic (shared) fundraising target of securing c.£500K of new voluntary income in 2027. There is significant untapped potential in fundraising for Voice 21. This is a great opportunity for an adaptable, proactive fundraiser to make their mark, gaining experience and developing expertise across high value streams.
Key responsibilities
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Research and develop a qualified pipeline of trust/foundation and corporate prospects to ensure we achieve voluntary income targets in 2027/28 and beyond.
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Draft winning funding bids and support the Head of Fundraising and/or CEO to develop compelling proposals and/or pitches.
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Support and manage the CEO to lead relationships with funders and prospects.
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Lead on managing the funder reporting cycle and ensuring we deliver on our funding agreements, producing timely and inspiring impact reports.
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Drive awareness and understanding of fundraising internally by making connections with colleagues across the organisation and working collaboratively to support achieving fundraising goals.
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Maintain the quality of data in the fundraising team CRM (Salesforce), managing contacts and pipelines through the database and producing accessible reports on fundraising performance and forecasts.
Essential knowledge and skills
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Previous high value fundraising experience (trusts and foundations, corporates or philanthropy), with a track record of successfully securing significant donations and achieving income targets.
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Demonstrated ability to maintain a varied workload, deliver to deadlines, and successfully manage multiple work streams and projects.
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Strong interpersonal skills and emotional intelligence, with the confidence and evidenced ability to be able to nurture and maintain successful relationships with high value external stakeholders and senior colleagues.
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Excellent written and oral communication skills, with an ability to translate complex projects and/or ideas into accessible and persuasive narratives that inspire and motivate.
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The instincts and initiative to spot and seize fundraising opportunities; with the resilience, flexibility and tenacity to guide long term fundraising activities through to successful outcomes.
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Passionate about reducing educational inequalities and transforming learning and life chances for young people from economically disadvantaged backgrounds.
Where you’ll work: All Voice 21 staff work remotely and this is a home-based role. Regular travel to our central London office (by Victoria station) is expected for meetings. Regular travel to visit our projects in schools and/or to meet funders will also be expected. Occasional overnight stays may be required too. Voice 21 pays travel and accommodation expenses. The package of salary and expenses will be considered when agreeing a starting salary with the successful candidate.
Contract: Permanent, subject to successful probation review after three months.
Why work for Voice 21?
Tackle a vital challenge, with great people. Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach, our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 36 days holiday (inclusive of bank holidays and Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point)
Application details
To apply: Application is by CV and cover letter (which should be maximum two sides of A4). Applicants are advised to carefully consider the job description before applying, tailoring your CV and cover letter to demonstrate clearly how you match the specification for this role. Applicants who do not address how they match the essential knowledge and skills listed above, are unlikely to progress to interview.
Closing date: 9am Monday 23rd June
Interview dates:
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1st round informal interviews will be virtual (via Zoom), scheduled on either Tues 1st or Weds 2nd July. Questions will be shared in advance so candidates can prepare their answers.
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2nd round panel interview, also virtual, will be scheduled on either Tues 8th or Weds 9th July. Candidates invited to the 2nd round may be asked to prepare a short presentation as part of the interview – a brief for which will be shared in advance, after the 1st round.
Questions: Please contact Voice 21’s Head of Fundraising, Deborah Benson, if you would like to discuss this opportunity before applying
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. By offering a salary range, we demonstrate our commitment to considering a wide range of applicants who may bring different perspectives and levels of experience.
The client requests no contact from agencies or media sales.
You will act as the first point of contact for members of the public, taking and triaging enquiries, preparing responses, and referring more complex cases to our network of trained planning volunteers. Your work will directly help people understand and navigate the planning system in Wales.
This is a part-time, home-based role that offers flexibility and purpose. Full training and response templates will be provided.
· Respond to phone and email enquiries to the Planning Aid Wales Helpline.
· Record enquiry details, assess eligibility and decide on next steps.
· Draft email responses to basic enquiries (with training and templates provided).
· Refer eligible cases to volunteers and monitor their progress.
· Close case files and prepare quarterly Helpline activity reports.
The ability to speak and write in Welsh is highly desirable.
CVs will not be accepted.
The client requests no contact from agencies or media sales.