Permanent Development Officer Jobs
Job description
An exciting opportunity has arisen to join Plantlife as a Supporter Care Officer to provide a high quality and efficient service to Plantlife’ s members and supporters. We are looking for an enthusiastic and diligent team player to join our friendly, motivated and dedicated team. This vital role helps us generate funds critical to the delivery of our strategy; of securing a world rich in plants and fungi.
We welcome applicants from all backgrounds. Are you up for the challenge?
Who are we looking for?
We are looking for someone who is a a strong team player who is supportive, positive, and capable of managing a busy and varied workload. You will be well-organised, proactive and confident in all aspects of customer service, with excellent written and verbal communication skills. The candidate will possess strong interpersonal skills evidenced by a friendly, polite and helpful manner and demonstrate a willingness to go the extra mile with a can-do attitude.
What will you be doing?
You will be a key member of the Supporter Care Team, working closely with the Supporter Relationship Manager, Supporter Development Manager and the Supporter Care Administrators.
You will be responsible for providing a high quality, efficient service to Plantlife members and supporters, ensuring that communications and engagement contribute to supporters’ sense of Plantlife as being an efficient, reliable, and helpful organisation that appreciates and values their support. You will help to contribute to current and new engagement activities and initiatives.
You will be using our CRM database alongside Microsoft Excel for a large proportion of yourtime to process and deliver administrative tasks and will share ideas on how to improve processes and implement where necessary. You will provide day to day guidance to the team of administrators, as required. There will be a shared responsibility for administrative and financial admin tasks as well as some individual responsibilities.
The role is based in our Salisbury office (Monday to Thursday) and you will be working from home on Friday. The role occasionally requires some weekend or evening working.
To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!
Please note we do not accept CV's and we reserve the right to close this vacancy before the closing date.
The client requests no contact from agencies or media sales.
Job title - Development Officer
Salary Band: (£26,676 - £36,490), depending on experience
Position: Full-time, open-ended
Reports to: Head of Fundraising
About PML:
Plymouth Marine Laboratory (PML) is a world-class marine research charity with a vision to realise a healthy and sustainable ocean through the delivery of impactful, cutting-edge environmental and social science.
Our research is generating significant real-world impact addressing pressing global challenges such as climate change, biodiversity loss, pollution, and infectious diseases. For instance, PML's research underpinned UK legislation to ban microplastic beads from the manufacture of wash-off cosmetics, informed the development of international agreements to address ocean acidification and the designation of marine protected areas covering over 600,000 km2 around the globe.
The Role:
Join PML in a pivotal role to contribute to our mission through philanthropic fundraising. We seek a skilled grant-writer who is motivated by our mission of science for society and the planet.
Responsibilities:
· Prospect research
o Develop a high degree of awareness of PML’s work, achievements and funding needs
o Research prospective funders via funding directories, online research, and networking
o Liaise with funders to obtain information about funding opportunities
o Alert colleagues to relevant funding opportunities
· Proposal development
o Carry out desk research to gather information in support of funding proposals
o Organise and facilitate project planning meetings with colleagues and partners
o Write and edit compelling funding proposals
o Support the preparation of project budgets
· Donor cultivation
o Support the Head of Fundraising to build relationships with funders via written communications and meetingsface-to-face
· Other duties
o Maintain records on funders and proposals
o Ensure all fundraising activities are carried out in accordance with the Fundraising Code of Practice and relevant regulations such as GDPR
About You (Essential):
- Fundraising experience with a proven track record of grant success.
- Excellent written and spoken communication skills, including active listening and the ability to write clear and compelling prose.
- Highly motivated for the role. Demonstrate strong commitment to PML’s vision, mission and values.
- Excellent interpersonal skills, including being personable, tactful, and able to build positive working relationships with diverse internal and external stakeholders, including funders.
- Strong analytical skills. Able to recognise funders’ priorities and judge their alignment with PML’s work. Able to think critically and use quantitative and qualitative information to develop compelling cases for support tailored to audiences.
- Strong organisational skills, capable of effectively planning and managing multiple tasks within deadlines.
- Curious to learn and able to quickly grasp new subject matter (i.e., PML’s science).
- Scientifically literate and environmentally aware.
- Sufficient numerical ability and command of spreadsheets to prepare sound project budgets.
- Proficient in MS Office and gathering information from online research.
- Degree or equivalent experience in a related field.
Desirable:
- Awareness of the philanthropic funding landscape for environmental science.
- Established network within relevant sectors.
PML has a number of generous employee benefits:
- 30 days annual leave + 2.5 Privilege days
- Principle Science staff are eligible for performance based contribution awards.
- Peer to peer bonus scheme
- Employee Benefits platform
- Free car parking (although our location is excellent for public transport links)
- Flexible working hours scheme
- Company Pension Scheme with up to 10% employer contributions
- Life assurance
- Confidential financial advice
- Cycle to work scheme
- Merit Promotion / Individual Merit Award schemes
- Bonus scheme
- Welfare services
- 24/7 employee assistance helpline
- Staff development – identified through the Performance and Development Review (PDR) process.
To apply, please send your CV & a Covering Letter, by the closing date 02 June 2024.
The client requests no contact from agencies or media sales.
Rainforest Foundation UK (RFUK) strives for a fairer and more sustainable world by working with frontline Indigenous Peoples and other communities in the fight against tropical deforestation, biodiversity loss and climate change.
We are seeking an Operations Officer with a diverse skill set to effectively manage RFUK’s premises, IT infrastructure, HR coordination, and overall administrative functions. This role plays a pivotal role in supporting senior management and all staff in advancing our critical mission.
We encourage candidates of varying experience levels to apply, particularly those with a proactive mindset, a "can-do" attitude, and a knack for problem-solving. This role offers an opportunity for growth and development, making it ideal for someone who is eager to learn and contribute to our organisation's success.
Person specifications
We seek a dynamic individual who is adaptable and proactive, with a strong problem-solving ability. Exceptional organisational and time management skills are essential, enabling autonomy and proficient handling of multiple deadlines. Effective communication and interpersonal skills are crucial for cultivating excellent relationships within our international team and external stakeholders.
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.
The client requests no contact from agencies or media sales.
Are you empathetic, creative, and digitally savvy?
Do you love nurturing relationships with donors, and engaging them with a cause they love?
And are you highly organised when it comes to planning and managing projects?
This role joins our Fundraising Team to inspire members and donors to support Surfers Against Sewage and protect the ocean.
Leading our membership, donor development, and legacy programmes, you’ll help raise +£3mil in total each year as a team, to fund our ocean-saving campaigns. You’ll develop and deliver the membership programme, ensuring members feel valued as an integral part of the SAS community, and communicate the impact of their support.
Taking an insight-led approach, and working closely with our Senior IG & Supporter Engagement Officer (Acquisition), you’ll ensure new members and donors have an exceptional onboarding journey, as well as ongoing stewardship. You’ll also work together to plan and deliver annual appeals, collaborating and coordinating with teams across the charity to raise significant unrestricted income.
You’ll nurture relationships with our legacy pledgers, in-memory and mid-value donors, both reactively and at key moments throughout the year. And in the longer term, you’ll continue developing and marketing our legacy offering.
If you are intrigued by this opportunity and wish to learn more please visit our website's job opportunities page and download our Recruitment Pack.
Our mission is to engage, inspire and unite communities to protect our oceans, rivers and lakes against sewage and plastic pollution.
The client requests no contact from agencies or media sales.
As part of the People Team, you will support the Head of People with developing a range of culture, learning and development initiatives. You will also take pride in ensuring our employees have an organised and productive office environment that is welcoming and tidy and you will respond to various human resource, recruitment and office related queries, with a supportive, engaging and proactive persona.
Proactive, problem solving approach - You will be the first port of call for employees with office, human resource and recruitment queries. You will be able to go above and beyond to respond to questions, provide support and find solutions to challenges.
Strong communication skills – You will be able to provide effective communication to all members of staff. Your approach will be supportive, positive and friendly.
Office Management – You will have experience in creating a warm office environment that provides our office based employees with everything they need. You will have experience of designing and implementing office related procedures.
Organisational culture, learning and development – You will enjoy designing and developing various employee engagement initiatives that encourage learning and development and an excellent organisational culture.
Maintaining systems – You will have experience in creating and maintaining various administrative systems.
Please visit the Nene Park Trust website for further information.
The client requests no contact from agencies or media sales.
This is a new and unique role to support the CEO and the Trust's Board and Strategic Leadership (SLT) team to manage the charity and enable our impact for nature.
Suffolk WildlIfe Trust is the county's nature charity - protecting and restoring Suffolk's wildlife. As Organisation Support Manager you will work directly with the CEO, SLT and Trustees to support the administration and governance of the charity and liaise closely with our Operational Leadership Team (OLT) and other colleagues across the Trust.
You will bring exemplary administrative skills and a positive, proactive attitude to the role to ensure efficiency, compliance, best practice, and supportive internal communication to support our work for nature. As this is a new role, you will have a unique opportunity to work with the CEO to shape it and maximise your positive impact for the charity.
There are 3 key areas of focus to support the Trust's mission to bring nature back:
1: Governance & Board Administration
2: Executive support to the Chief Executive
2: Health & Safety systems management
Our culture matters to us and enables us to achieve more for wildlife. Suffolk Wildlife Trust is a gutsy organisation that seeks to learn from experience and embraces new ideas. We are driven by our shared passion for nature and support each other to be the best we can. We constantly strive to communicate and collaborate brilliantly, representing the Trust in a friendly, professional and well-informed manner. This is a cross-team role, providing support to colleagues through the systems and processes you manage, and your can-do attitude and approach.
We have an excellent benefits package including a 9% pension contribution, 33 days holiday (increasing to 38 over 5 years) and an employee asistance programme for you and your household.
Find out more on our website and apply for this rare opportunity today.
The client requests no contact from agencies or media sales.
This is an exciting time for Norfolk’s largest conservation charity as it journeys towards its centenary in 2026 and continues to expand its vital work for Norfolk’s wildlife.
Senior Projects Officer
Location: Norwich – Hybrid working
Contract: Permanent
Hours: 5 days (35 hours) per week – willing to consider flexible/condensed hours for the right candidate
Salary: £30,000 - £32,000 per annum (depending on experience)
We are seeking a highly motivated projects officer to join our Strategy, Impact and Projects team. This new role will be responsible for supporting the project managers on some of our large-scale key strategic projects and for project managing a range of smaller projects. They will also play a key role in supporting the Trust to adopt a project management framework, project reporting and ensure that we realise the benefits from the projects we deliver.
The Trust’s project portfolio comprises a wide variety of projects including the development of our reserves, visitor experience and work with local communities, along with projects to update and enhance our core systems and improve our processes, ensuring that new technologies and ways of working are successfully adopted across the organisation.
Excellent co-ordination, collaboration and delivery skills are essential to allow you to support and enable the organisation to build on strong foundations to create even greater impact.
The post offers an excellent opportunity for a candidate with project management experience who is looking to further develop their skills working on high priority projects for the Trust. They will use their skills to support the Trust in its growth and in making a greater impact for wildlife, working within an experienced and supportive team.
We offer the following benefits:
- Competitive annual leave entitlement
- 8 % employer contribution to Aviva pension (2% employee minimum)
- Group income protection and death in service benefits (for pension members)
- Employee Assistance Programme
- Enhanced maternity, paternity and adoption policies
- Learning days
- All staff are eligible for free admission to our nature reserves and visitor centres.
If you are an experienced projects officer or project manager, with an interest in Norfolk’s wildlife, we’d love to hear from you.
Deadline for applications: Start of business (09.00 GMT) on Monday 3rd June 2024, with interviews to be arranged for the week commencing Monday 17th June 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Position: UK Fisheries Transparency Advocacy Officer & Coordinator
Employer: Environmental Justice Foundation
Based: London – EJF has hybrid working (3 days in the office)
Contract: Full-time
Salary range: £40,000-48,000 per year (dependent upon experience)
Position overview
This is an exciting opportunity to work with leading UK NGOs dedicated to protecting, conserving, and restoring our ocean. The Environmental Justice Foundation (EJF) will be working with Client Earth and Open Seas to promote UK leadership in improving domestic and international fisheries transparency and governance to end illegal, unreported and unregulated (IUU) fishing and related abuses.
This is a new coalition which pools the expertise of three leading NGOs in the marine space to improve the UK’s anti-IUU fishing systems and policies and to promote UK leadership on ocean governance and fisheries transparency across the world, such as through its spearheading of the IUU Fishing Action Alliance. We are intent on driving positive policy change at a UK-wide level towards sustainable and legal fishing, prioritising increased transparency in the UK fisheries sector, and endorsement and adoption of the Global Charter for Fisheries Transparency, which is the bedrock of our work. We are also encouraging the UK, as a significant global market for seafood, to work closely with other markets, such as the EU, the USA or Japan, to harmonise policies to stop IUU fishing. To make this happen, we are engaging with key decision-makers, strengthening relationships with the seafood industry and the NGO community, and using media engagement strategically.
To oversee the delivery of these objectives, we seek a full-time Advocacy Officer & Coordinator to drive positive change in the UK Government and Parliament and coordinate our project's successful management. You will have excellent advocacy, public relations and organisational skills and can work with a highly motivated and diverse team. You also possess great written and verbal communication skills, initiative and professional drive. Experience in working within coalitions and on fisheries policy are advantages.
Responsibilities
Advocacy delivery:
- Drive the coalition’s policy and advocacy goals towards the UK Government, parliamentarians, advisers and other relevant stakeholders.
- Develop and deliver effective advocacy strategies
- Draft persuasive, concise policy briefs that demonstrate why transparent fisheries benefit the UK, the devolved regions, and the UK’s relations with other countries.
- Support cross-party advocacy efforts in London in parallel to coalition efforts in Edinburgh.
- Help craft meaningful communication materials for both traditional and online media.
- Engage the UK seafood industry and retailers where needed to push for joint action towards policy-makers.
- Organise meetings and events to achieve policy goals.
Strategic coordination:
- Act as the focal point for the coalition's three NGOs, managing and overseeing the delivery of coalition outputs.
- Convene broader meetings with other NGOs working on relevant issues to update them on progress and seek inputs and perspectives.
- Ensure coalition processes are respected and coordinate the further development of the coalition’s strategy, vision, and mission.
- Advise and creatively support partner organisations in designing and implementing campaign strategies to achieve set objectives and outcomes.
- Organise and chair the coalition’s in-person meetings and regular update calls.
Project implementation support:
- Support the project team in implementing our clear objectives and allocating resources to various outcomes/outputs. Ensure that work plans and deadlines are adhered to or adjusted if needed.
- Facilitate discussion, negotiation, consensus-building and decision-making within the coalition. Although each coalition partner is responsible for designing and implementing their work plan and strategies, your guidance is essential to ensure that goals are met and progress is tracked.
- Oversee the project budget with support from EJF’s COO, including creating annual budgets, monitoring expenses, and ensuring all expenditures on planned activities are done on time.
Requirements
- Experience: At least three years experience in policy and public relations roles, preferably within environmental or advocacy organisations, or in government. Excellent organisational and project management skills, with a collaborative and positive attitude. Strategic and pragmatic thinker, ideally with expertise in policy and advocacy. Have a proactive attitude and an ability to function on your own initiative with limited supervision.
- Experience working in partnerships: Great interpersonal, facilitation and negotiation skills. and the ability to apply a structured and flexible approach are essential.
- Education/relevant experience: Relevant experience or degree in public policy or relations, environmental policy, political science, economics, organisational management or any relevant field is an advantage.
- Language skills: Excellent written and verbal communication skills in English.
- Passion for conservation and human rights: Genuine interest in bringing about policy change on marine conservation, biodiversity, human rights and environmental issues.
- Travel: Availability for travel within the UK and potentially Europe.
What we offer
- The position will be based in EJF’s office on Exmouth Market in London, with EJF acting as the formal employer.
- Annual leave starting at 22 days that increases with every year of service. EJF’s offices are also closed between Christmas and New Year, giving additional paid leave.
- Flexible working arrangements can be considered.
- ‘Cycle to work’ programme.
- Pension contribution that increases with time of service.
- A highly motivated and open-minded team of committed colleagues and the opportunity to develop and implement compelling propositions to deliver campaign and organisational goals.
- An excellent opportunity to build experience working directly with some of the UK’s most renowned conservation organisations.
- The position offers excellent opportunities for your professional growth and personal development.
Applications: Please send your CV and a 1-page cover letter explaining why you are the right person for this job to the email address provided. Please title your email ‘UK Fisheries Transparency Advocacy Officer & Coordinator’.
We are committed to creating a diverse and inclusive environment, and encourage applications from underrepresented candidates in the sector. If you feel you would be a good fit for this role but are unsure if you meet every requirement, we strongly encourage you to apply.
Closing date for applications: We would like to fill this position as soon as possible and will consider incoming applications until the 14th June 2024. We therefore recommend that you apply in good time before the deadline. Only shortlisted candidates will be contacted.
Candidates must have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
This Admin and Logistics Officer role is your opportunity to prove all your planning and organising talents – plus your grasp of face to face fundraising – at an exciting time of growth and innovation.
Greenpeace is an international campaigning organisation with 26 offices around the world. Our vision is a greener, healthier and more peaceful planet. We bring about change by investigating, documenting and exposing the causes of environmental destruction. And we take peaceful direct action to protect our Earth and promote solutions for a green, peaceful and more equitable future.
You’ll play a key role in the development of our Face to Face Fundraising Programme as we embrace new ideas and technology and develop a face to face fundraising culture across the organisation. Working with a largely field-based team, you’ll provide the structured logistical support needed to keep a dynamic operation running smoothly.
In addition to door to door fundraising, our face to face team has a presence at over 100 events every year – including some of the UK’s biggest music festivals – and you’ll be crucial to planning these events. Your responsibilities will range from creating stands and newsletters to procuring and managing equipment and resources and arranging transport and accommodation for a team to travel extensively throughout the UK.
Location: Islington, London. We are currently trialling a hybrid working model to enjoy the benefits of both office based and remote working. The current expectation is for staff to work from the office in Islington at least 40% of their time. Reasonable adjustments to the trial policy as well as specific office based needs will be considered for those with long term health conditions and disabilities.
You'll have:
• Knowledge of face to face fundraising in the not-for-profit sector.
• Proven administrative abilities, with attention to detail in planning and organisation.
• Experience of working with suppliers.
• Good numeracy, time management and ability to work with scheduling tools.
• Ability to multi-task in a fast paced, constantly changing environment.
• Excellent interpersonal and relationship-building skills.
• Strong passion for the environment and an affiliation with Greenpeace’s core values.
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.
To Apply
For further information, and to apply, click the apply button.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law
CLOSING DATE: 9.00 am 5th June 24
INTERVIEWS: 13 June 24.
E- Commerce Manager
(UK wide)
£36,629 per annum (pro rata for part time hours)
(Ref: SUS4265)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Hybrid, work from home or from your nearest Sustrans Hubs
About the role
This is an exciting opportunity to work with Sustrans as part of the Fundraising and Supporter Engagement team as the E-Commerce Manager.
In line with our ecommerce strategy, Sustrans has invested over the past years to increase sales through our e-commerce shop and now needs to find new approaches to maximise revenue.
As the E-Commerce Manager, you will be responsible for maximising e-commerce revenue by optimising the martech stack, improving audience insights, product development/management and promotion through digital and offline marketing channels.
As part of the Fundraising and Supporter Engagement team, you will work closely with colleagues in Supporter Engagement and Giving, Strategic Communications, Finance as well as external agencies and suppliers.
This role has line management responsibilities for two-part time colleagues, the E-Commerce Promotions Officer and the E-Commerce Products Officer.
We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub.
About you
You should have experience of leading, motivating and managing a team as well as demonstratable experience of working in e-commerce ideally in cycling/outdoor or an allied industry.
You will have previously improved customer experience and increased loyalty, as well as having worked with Shopify, website content management systems and ideally integrations with Facebook and Amazon. You will be skilled in project delivery to agreed deadlines and budgets.
You will need to be experienced in delivering, interpreting and actioning insight through high quality, consistent data to increase sales and of using paid and organic channels including SEO.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 09 June 2024.
Interviews will take place in via MS Teams during the week commencing 24 June 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Supporter Retention Manager (Individual Giving)
Reporting to: Senior Manager, Public Fundraising
Location: London Hybrid working: Mondays office-based, rest of the week flex.
Contract: Permanent
Hours: 35 Hours
Salary: £39,414-£41,488
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s largest charity fighting hunger and food waste. We are the only charity operating on a national scale, in partnership with our network, to redistribute edible surplus food to over a million people across the UK.
In addition to providing food, these charities and community groups help tackle the root causes of poverty and provide vital services such as domestic violence shelters, breakfast and after school clubs and older people’s lunch clubs. Thanks to the surplus food from FareShare, our network is supporting people to have better access to food, form stronger connections and reduce isolation to improve mental health.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The Role
FareShare has a dynamic fundraising department that has seen incredible growth in support in an incredibly short space of time. We are now looking for a proven Supporter Retention Manager to join us as we embark on our next phase of deepening engagement with current and new supporters.
This newly created role is an integral part of the Fundraising team’s growth plans to become a £40 million income generating team.
Working closely with the Supporter Acquisition Manager, Supporter Experience Manager (Fundraising Operations) and the wider Fundraising team, the post-holder will lead on stewardship campaigns encompassing Warm Appeals, Regular Giving asks, Supporter newsletters and cross-sell campaigns across FareShare’s audiences. Line management of an Individual Giving Officer (or Assistant) may form part of the roles and responsibilities further down the line.
The role offers a fantastic opportunity for a proven Individual Giving professional to help drive innovation in supporter retention and development and make a decisive contribution to a high-performing team.
Main areas of responsibility
1.Plan and deliver the Warm Appeals programme in line with agreed budget targets and annual workplans
- Campaign manage the Cash Appeals programme at all stages, from initial planning through to supplier management and post-campaign analysis
- Develop and implement a rolling programme of Regular Giving Asks.
2.Develop and manage a seamless supporter journey and consistency of messaging from the initial touchpoint through to longer-term giving
- Work with the Supporter Acquisition Manager and the Supporter Experience Manager on planning, delivering and managing a seamless supporter journey and consistency of messaging from the point of acquisition
- Actively monitor Supporter attrition levels and implement measures to mitigate disengagement
- Hold regular catch-ups with the Supporter Acquisition Manager and the Supporter Experience Manager to optimise collaborative working across both teams
- Keep up to date on the latest trends and techniques in Supporter Stewardship and apply learnings as appropriate on retention initiatives.
3.Maximise opportunities for cross-team campaigns
- Collaborate with the wider fundraising team on new and existing income generation opportunities.
4.General duties
- Provide support to the Individual Giving team where necessary.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with the criteria, outlined above, that we consider either as being essential or desirable in this role.
Essential Criteria
Experience
- Demonstrable track record in planning, implementing and managing Supporter Stewardship programmes
- Data Selection, Targeting and Segmentation experience
- Experience of working with fundraising budgets
- Experience of working with and managing suppliers including Marketing agencies
- Demonstrable track record in growing income from Individual Giving audiences
- Experience of writing post-campaign reports for a range of audiences
- Experience of using Salesforce CRM
Skills, Abilities and Knowledge
- Strong project management, prioritisation and planning skills
- Ability to work under pressure and meet deadlines
- Proficient user of Microsoft Office
- Working knowledge of the Fundraising Regulator’s Code of Fundraising Practice, data protection and other relevant legislation, guidance and practice.
Desirable Criteria
- Demonstrable understanding of Supporter Acquisition
- An interest in the impact of food waste on the environment
- An interest in food poverty and its causes
Values and behaviours
- A commitment to Equality and Diversity
- An understanding of, and enthusiasm for, FareShare’s mission and strategy
- A commitment to continuous professional development
- An empathy with Volunteers and an understanding of their needs
- Flexible and non-judgemental approach to people and work
- Willingness and ability to travel in the UK.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Elephant Family is an international conservation charity that works to protect Asia’s magnificent wildlife in the most joyful and engaging way possible. Since their inception in 2003, Elephant Family have powered 150+ projects across India, Thailand, Myanmar, Cambodia, Sumatra and Borneo that have reconnected forest fragments, restored migratory routes, stamped out illegal trades and found ways for humans and wild animals to successfully live closer together than ever before.
In 2021, Elephant Family merged with British Asian Trust, an alliance that marked an exciting step in the evolution of both charities, bringing together the best minds in conservation, management and philanthropy.
Elephant Family is renowned for their unique and high profile events, which have been the foundation of the charity and will remain a key part of fundraising activities. Through these events, and their loyal HNWI supporters and corporate partners, Elephant Family have raised more than £20 million since its inception.
There is significant potential to be realised within the existing donor base of philanthropists and corporate supporters. As Fundraising Manager, you will support the team to develop meaningful and sustainable relationships with supporters, managing a small portfolio of your own donors and leading on the day-to-day contact with corporate partners and event sponsors.
As Fundraising Manager, you will:
- Manage a pool of HNWIs, corporate partners and event sponsors focusing on delivering compelling stewardship plans to deepen relationships with supporters and secure income
- Proactively identify and research major donor and corporate prospects, and develop individual cultivation plans to move along the pipeline
- Create high-quality and innovative pitches and presentations to engage prospective donors/partners
- Manage relationships with event sponsors ensuring key deliverables are met
- Support the delivery of Elephant Family’s renowned events, primarily focusing on managing the relationships with guests, event partners, and sponsors
- Work with the Programmes team to identify funding opportunities aligned to donors’ interests and current funding needs
- Take ownership of the database (Salesforce) ensuring donor records are up-to-date to allow for effective supporter communications and engagement
Ideal skills and experience:
- Demonstrable experience of managing relationships with HNWIs and corporate partners at the 5-figure+ level
- Proven experience of soliciting and securing support from prospects
- Strong writing skills with ability to create engaging content, proposals, pitches, presentations, reports and other donor communications
- Exceptional organisational skills, attention to detail and proven ability to manage a varied workload
- Strong communication and networking skills with the confidence to engage stakeholders of all levels (SMT, Trustees, senior volunteers, donors, partners, colleagues)
- Database management skills
- Team player, creative, trustworthy, target-driven and proactive
Expert recruitment for fundraisers and charities.
Position: Programme Coordinator: Empowering fishing communities in the Global South
Based: EJF offices in Brussels, Bath or London (with international travel)
Contract: Full-time, permanent
Salary range: £40,000 - £50,000 (dependent upon experience and location)
Reporting to: Global CEO and COO
About EJF
EJF protects the natural world and defends our fundamental human right to a secure environment. We are headquartered in the UK and have teams in 16 countries across four continents. Our filmmakers, researchers, campaigners, and grassroots advocates bring about systemic protection for the natural world and defend the fundamental human right to a secure environment. Our campaigns are rooted in field investigations, partnerships, and grassroots communities that inform and guide our global strategies to protect people and our shared planet.
CONSERVING OUR GLOBAL OCEAN. We campaign for legal, sustainable, and fair fisheries, end marine plastic pollution, and stop deep-sea mining. Our investigations expose illegal fishing fleets and ‘seafood slavery’ and drive protections for marine biodiversity and the communities that depend on the ocean.
PROTECTING OUR CLIMATE. We defend Nature’s carbon stores – ocean, wetlands and forests - and we work to secure greater protection for climate refugees.
EMPOWERING ENVIRONMENTAL DEFENDERS. We provide training, support, and equipment that enables community activism and investigative environmental journalism to succeed in the Global South.
The Role
Coordinating and building capacity for coastal communities to protect their marine environment.
This is a rare opportunity to join our dynamic, impactful international team, which is working to protect our global ocean and the people and biodiversity dependent upon it. The Coordinator will lead an innovative multi-year programme supported by the EU to train, equip, and empower small-scale fishing communities. The programme will help to protect fish stocks and marine biodiversity from illegal, unsustainable fishing in 15 countries across the Global South.
The programme will include the rollout of a ‘Global Toolkit’ that gives fishing communities innovative, practical equipment, training, and support to help end illegal fishing. Capacity building will include using EJF’s DASE app, which enables fishers to document and report illegal fishing. This app will be accompanied by insightful practical guidance to strengthen local governance and advocacy to protect inshore waters relied upon by coastal communities.
Supported by two regional coordinators and drawing on EJF’s decades of experience in activist training and field programmes in West Africa and Asia, the role will oversee the Toolkit’s introduction to at least 15 countries in Africa, Asia, Latin America, and the Pacific.
The programme seeks someone who is a superb, experienced coordinator and manager, able to give remote support and guidance to multiple local teams overseas and track and monitor the programme’s implementation and the Toolkit’s effectiveness against agreed KPIs. The role will involve some travel to kickstart projects, assess and evaluate implementation over time and propose adjustments and further iterations of the Toolkit according to feedback and shared learning. We seek a proactive, creative and determined problem solver who will capitalise on new opportunities and ensure we exceed expectations.
Building strong, trusted and proactive relationships at the grassroots level and facilitating partnerships and information-sharing with national and community-based civil society groups in each country will be essential. The role requires a natural diplomat, able to lead discussions with government officials at the local and national level. The Coordinator will lead the grant, reporting to the EU as the funder and other major stakeholders, including national governments.
As the global lead, the Coordinator will be a superb, confident and inspiring communicator, in writing and person, able to give visibility to the programme's beneficiaries and partners and its impacts. The role will work closely with EJF’s film and comms teams, devising outputs including events at grassroots and national levels that will be effective and influential at reaching their target audiences, sharing success stories and inspiring additional uptake and support.
Essential Requirements
- You have a personal and professional commitment to EJF's Mission and Values, a strong sense of ethics, and a determination to achieve an impact on the natural world and associated human rights.
- You have extensive (at least 5 years) professional experience in international advocacy or development, ideally across various geographies, contexts, and cultures.
- You have superb attention to detail, factual accuracy, intellectual rigour, and excellent communication skills.
- You are an inspirational leader with a calm, methodical, and proactive approach to project and staff management in diverse locations, cultures, and settings. You have demonstrable experience managing staff to success.
- You are a superb diplomat who can develop trusted relationships and engage with potential partners and stakeholders worldwide.
- You have strong organisational skills and can deliver agreed outcomes on time and within budget to the highest professional standards, delivering impact and cost-efficiencies. You can also prioritise and manage multiple competing country projects and other needs.
- You are comfortable taking and giving direction and feedback within an international, multicultural team while working independently and taking initiative and ownership of your workload.
- You are creative and solutions-oriented, can make swift judgement calls in challenging situations, and keep overseas teams motivated, effective, impactful, safe and secure.
- You understand how important written communications, films, and photos are in delivering the programme and sharing success stories and impacts with multiple audiences.
- You can travel internationally, occasionally at short notice and potentially for extended periods.
Desirable
- Further languages (including French, Spanish, Portuguese, Thai or Bahasa Indonesian)
- Experience living and working in challenging environments
- Documentary/journalistic experience
Benefits (additional benefits may be applicable according to location)
- Generous annual leave allowance increasing every year.
- Hybrid working (60:40 split of office:home).
- Flexible working arrangements considered.
- Cycle to work scheme.
- Potential for unique opportunities and dynamic career development.
- An opportunity to work within a supportive and committed professional team that delivers high impact, protecting our natural world.
Applications
Please send your CV and cover letter explaining why you are the right person for this role to the email provided.
Closing date: 5pm, Friday 14th June
Applications are reviewed as soon as they are received, and we recommend that you apply well before the deadline. Only shortlisted candidates will be contacted. No other communications, agencies or phone calls, please.
Please indicate your location and the right-to-work eligibility in your Cover letter.
Pre-employment screening: To apply for this post, you must demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries.
The client requests no contact from agencies or media sales.