Development operations administrator jobs in belfast
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Thank you!
Abandon Normal Devices are seeking an experienced finance professional or small accountancy provider to manage our core finance functions on a freelance/contract basis. This is an ongoing, part-time contract supporting the financial operations of a small, ambitious arts organisation working at the intersection of art, technology and digital culture.
We are looking for someone with a strong understanding of charity finance, skilled in Xero, bookkeeping, payroll, reporting, audit preparation, HMRC filings and support with funding reports. You may be an individual already set up for freelance work, or a firm used to providing finance support to charities or arts organisations. You’ll work closely with the Chief Executive and liaise with trustees and external auditors as needed.
To apply for the role please:
- Read the Finance Manager Job Description
- Complete an Application Form
- Complete an Equal Opportunities Form (submitted anonymously).
Application Timeline
- The closing date for applications is midnight Sunday 1 June 2025
- Interviews are expected to take place on W/b 16 June 2025
About us
Abandon Normal Devices (AND) is a commissioning agency and arts organisation known for creating radical, site-responsive projects at the intersection of art, technology and digital culture. Working across the UK and internationally, AND commissions artists to explore the social, environmental and ethical implications of emerging technologies. Our portfolio includes large-scale outdoor artworks, exhibitions, research programmes, residencies, online projects and our flagship AND Festival — a
nomadic biennial bringing cutting-edge digital experiences to diverse locations.
Our work often takes place in unexpected settings, from post-industrial towns to natural landscapes, creating space for bold experimentation and critical reflection. At our core, we champion interdisciplinary collaboration and are committed to inclusive, sustainable practices that challenge what is considered ‘normal’ in culture today.
The client requests no contact from agencies or media sales.
Thank you!
Position: Press and Communications Officer
Hours: Part-Time, 12 hours per week
Contract: Permanent
Location: Office-based in Belfast with flexibility to work remotely
Salary: Starting from £9,045 (FTE £26,384) per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity*
*you’ll start at the entry point salary of £9,045 (FTE £26,384) per annum, increasing to £9,611 (FTE £28,033) after 6 months service and satisfactory performance and to £10,176 (FTE £29,682) after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This is a great opportunity to join a dedicated team who are passionate about improving the lives of people with MS. We are looking for someone who is confident in navigating social media channels and has a proven track record in creating engaging content for a range of audiences.
The successful candidate will be supporting the development and delivery of our digital communications to increase our reach across Northern Ireland so you’ll need to have confidence navigating Meta Platforms and online graphic design tools such as Canva or similar.
You will be joining a busy team so communication skills and time management are crucial as well as an ability to spot opportunities and work on your own initiative with support from your manager and the wider Northern Ireland team. If this sounds like you we’d love to hear from you.
Closing date for applications: 9:00 am on Wednesday 14th May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Department: Insight, Policy, and Communications
Reports to: Outreach Programme Manager
Location: Home-based, with regular travel across England, Scotland, and Wales
Benefits:
- 25 days holiday plus England bank holidays
- Employer pension contribution up to 5%
- Life insurance, critical illness cover & private health benefits
- 37.5-hour workweek
Note: This role involves regular travel and overnight stays to support outreach events and partner organisations, primarily in Scotland, the North of England, and Wales, but some travel to other areas of the UK may be required.
About British Gas Energy Trust (BGET)
British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of an exciting new nationwide outreach initiative, this role will support the Outreach Programme Manager in delivering a large-scale community-based programme aimed at helping those in or at risk of fuel poverty.
This is an excellent opportunity for a highly organised and motivated individual who thrives in community engagement and has strong experience in event coordination, stakeholder engagement, and programme administration.
Key Responsibilities
Programme Support & Delivery
- Assist in the planning, coordination, and execution of a nationwide outreach programme, including a rolling year-long calendar of community-based money and energy advice events.
- Provide logistical and administrative support for outreach events, ensuring smooth operations and a positive experience for attendees.
- Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
- Support the distribution of Energy Wellbeing Packs (e.g., heated blankets, thermos flasks) at events for vulnerable individuals.
- Regularly attend events to provide on-the-ground support, capturing feedback and ensuring objectives are met.
Stakeholder & Community Engagement
- Act as a key point of contact for funded organisations and outreach partners, ensuring they have the resources and information needed to deliver effective support.
- Help coordinate volunteer participation from British Gas and other partners, ensuring a seamless experience for all involved.
- Build relationships with community leaders and partner organisations, strengthening outreach efforts.
Monitoring & Reporting
- Assist in data collection and impact tracking to measure outreach programme success.
- Support the preparation of reports and presentations for senior leaders, using insights to refine future outreach strategies.
- Help maintain accurate records of outreach activities, tracking event attendance and engagement metrics.
Communications & Marketing Support
- Support the development of marketing materials and communications to promote outreach events and initiatives.
- Ensure that outreach events are effectively publicised within local communities through digital and print channels.
Person Specification
Essential Skills & Experience:
- Experience in event coordination, community outreach, or programme administration.
- Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
- Excellent verbal and written communication skills, with the ability to engage diverse audiences.
- Confident in building relationships with stakeholders, including charities, community groups, and corporate partners.
- Strong problem-solving skills, with the ability to adapt and remain flexible in a fast-paced environment.
- Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams) and data management tools.
- Self-motivated and proactive, able to work independently while supporting a small team.
- Willingness to travel extensively and occasionally work outside standard office hours to support events.
- Willingness to undertake a National Energy Action qualification within your probationary period, funded by the trust.
Desirable:
- Experience working in the energy, charity, or community outreach sectors.
- Knowledge of grant funding processes and working with funded organisations.
This role is a fantastic opportunity to be at the heart of a nationwide initiative tackling fuel poverty, helping deliver meaningful change in communities across the UK. If you are passionate about making a difference and have the skills to support a high-impact outreach programme, we encourage you to apply.
Please note that we are not able to offer sponsorship.
* We are not accepting requests to work with third party recruiters for this or any other vacancy. *
The client requests no contact from agencies or media sales.
Thank you!
Department: Insight, Policy, and Communications
Reports to: Outreach Programme Manager
Location: Home-based, with regular travel across England, Scotland, and Wales
Contract: Full-time, Permanent
Benefits:
- 25 days holiday plus England bank holidays
- Employer pension contribution up to 5%
- Life insurance, critical illness cover & private health benefits
- 37.5-hour workweek
Note: This role involves regular travel and overnight stays to support outreach events and partner organisations, primarily in the South, South West and South East of England, but some travel to other areas of the UK may be required.
About British Gas Energy Trust (BGET)
British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of an exciting new nationwide outreach initiative, this role will support the Outreach Programme Manager in delivering a large-scale community-based programme aimed at helping those in or at risk of fuel poverty.
This is an excellent opportunity for a highly organised and motivated individual who thrives in community engagement and has strong experience in event coordination, stakeholder engagement, and programme administration.
Key Responsibilities
Programme Support & Delivery
- Assist in the planning, coordination, and execution of a nationwide outreach programme, including a rolling year-long calendar of community-based money and energy advice events.
- Provide logistical and administrative support for outreach events, ensuring smooth operations and a positive experience for attendees.
- Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
- Support the distribution of Energy Wellbeing Packs (e.g., heated blankets, thermos flasks) at events for vulnerable individuals.
- Regularly attend events to provide on-the-ground support, capturing feedback and ensuring objectives are met.
Stakeholder & Community Engagement
- Act as a key point of contact for funded organisations and outreach partners, ensuring they have the resources and information needed to deliver effective support.
- Help coordinate volunteer participation from British Gas and other partners, ensuring a seamless experience for all involved.
- Build relationships with community leaders and partner organisations, strengthening outreach efforts.
Monitoring & Reporting
- Assist in data collection and impact tracking to measure outreach programme success.
- Support the preparation of reports and presentations for senior leaders, using insights to refine future outreach strategies.
- Help maintain accurate records of outreach activities, tracking event attendance and engagement metrics.
Communications & Marketing Support
- Support the development of marketing materials and communications to promote outreach events and initiatives.
- Ensure that outreach events are effectively publicised within local communities through digital and print channels.
Person Specification
Essential Skills & Experience:
- Experience in event coordination, community outreach, or programme administration.
- Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
- Excellent verbal and written communication skills, with the ability to engage diverse audiences.
- Confident in building relationships with stakeholders, including charities, community groups, and corporate partners.
- Strong problem-solving skills, with the ability to adapt and remain flexible in a fast-paced environment.
- Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams) and data management tools.
- Self-motivated and proactive, able to work independently while supporting a small team.
- Willingness to travel extensively and occasionally work outside standard office hours to support events.
- Willingness to undertake a National Energy Action qualification within your probationary period, funded by the trust.
Desirable:
- Experience working in the energy, charity, or community outreach sectors.
- Knowledge of grant funding processes and working with funded organisations.
This role is a fantastic opportunity to be at the heart of a nationwide initiative tackling fuel poverty, helping deliver meaningful change in communities across the UK. If you are passionate about making a difference and have the skills to support a high-impact outreach programme, we encourage you to apply.
Please note we are not able to offer sponsorship.
* We are not accepting requests to work with third party recruiters for this or any other vacancy. *
The client requests no contact from agencies or media sales.
Thank you!
Role: Bespoke Training Coordinator
Hours: 35 hours per week
Salary: £26,000 per annum
Reporting to: Head of Training
Based: Home Based with occasional visits to CBUK’s Offices, Loudwater, High Wycombe, Bucks.
About Us
Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.
We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.
We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.
About the Role
Child Bereavement UK is looking to recruit a Bespoke Training Coordinator to join our busy Training Team. This is a full-time role, supporting the Head of Training in developing and growing our bespoke training offer. Duties include dealing with incoming enquiries, assessing needs and creating solutions as well as providing project management and admin support to the team for our core offering. This role will also be responsible for running monthly internal training sessions, which take on various forms depending on need. This is a developing role with future opportunities to be involved in delivering presentations and supporting training.
Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.
Closing date: Wednesday 28 May 2025
Interviews:
First interviews will be held 6 June 2025 – on Teams or Zoom.
Those candidates that are selected for a second interview will be required to attend an in-person interview.
Please note: Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.
No agencies please.
