Development Operations Assistant Jobs
An exciting opportunity has arisen for a Retail Operations Manager to join our Retail Team. This role will require the successful candidate to be responsible for running the logistics required for a disperse network of charity shops, including the supply and distribution of stock; management of suppliers, landlords and associated stakeholders and ensuring that all compliance requirements are fulfilled.
The role will also support the delivery of the retail strategy to drive income growth and increase footfall and to support new business initiatives.
Role Requirements
Operational Management
- Manage the generation and distribution of stock, including organising the logistics for van deliveries and collections to meet both shops and customer requirements.
- Support the development and optimisation of the Redhill distribution hub.
- Manage key internal and external stakeholders including suppliers, landlords and internal support teams, ensuring that an efficient and compliant service is maintained.
- Research opportunities to reduce waste and disposal costs and introduce new/improved sources of recycling.
- Develop proposals to improve the operational management of the retail team in support of the retail strategy.
- Work with the Head of Retail and Retail Sales Manager to host Retail Sales Meetings, engaging the team with the broader aims of the charity.
Income Generation
- Manage the full gift aid claim process, working with colleagues and shops managers to optimise gift aid conversion rates.
- Manage the shops e-commerce and online operations, research and implement associated platforms.
- Support sales promotions and seasonal changes across the chain of shops.
- Support colleagues to develop opportunities for niche sales offers.
- Regularly review shops departmental sales performance to support sourcing and supply of specific stock.
- Working with fundraising colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.
Standards and Compliance
- Manage full compliance of the Children’s Trust shops in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
- Deliver and manage internal and external audit processes working with Retail Sales Manager and Head of Retail to ensure that all audit actions and recommendations are delivered by the team.
- Adhere to the policies and procedures of The Children’s Trust.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The Children's Trust is the UK's leading charity for children with brain injury. We deliver rehavilitation, educatioin and community se...
Read moreWe are looking for an Assistant Community Manager to join our Community of people recovering from, or experiencing homelessness, The team is small, but very supportive and committed to the residents, ex residents and guests that the community serves. This is an active role for a hands-on person who believes in the potential for community to affect personal change. This is a full time permanent role, mainly based in Kentish Town.
We support our residents through a therapeutic community structure. We aim to offer an accepting framework in which human relationships can be nourished. We work from a main residential house and provide outreach services to those still left on the streets. We are looking for a person to work in the residential house and also have a regular presence on street outreach.
While and interest and feeling for homelessness issues is vital to the work, other experience of social care settings, therapeutic models and communities are also valuable.
The ideal candidate will need to bring diplomacy, humour, willingness and a commitment to the ethos of acceptance and love.
A driving licence isn't absolutely necessary, but would be an advantage. If you have a UK driving licence and are willing to drive in central London, please state this on your cover letter.
The client requests no contact from agencies or media sales.
Discovery, part of Dimensions, is proud to be independently recognised as a Great Place To Work for a second year in a row in 2023.
We support adults with learning disabilities and/or autism to get more out of life. We do this through person centred support and care, designing and delivering our support in partnership with the people we support, their families and/or those who know them best.
Discovery, based in Somerset, is now becoming a strategic partner working with Cornwall Council to support people with a learning disability and autistic adults in Cornwall.
At first we will take responsibility for improving the way people are supported in a small number of existing residential care homes, with the prospect of supporting more people once we’ve demonstrated success.
The Operations Director is a member of Discovery’s senior team, with direct line management responsibilities for Locality Managers, many of whom will be Registered Managers with the Care Quality Commission. Whilst the position is home based, we expect that the Operations Director will regularly visit the people we support in their home. You’ll guide your team, focusing on ways to improve quality and practice. In addition, you’ll be expected to work closely with the Business Development team to assess opportunities to support more people within the county, including those currently supported Out of Area. You’ll be able to access a wider support network by working closely with peers from Discovery and Dimensions in other parts of the country; There will be regular virtual and face to face opportunities to share knowledge and for personal and professional development.
Interviews will be held on the 11th April face to face in Cornwall.
Why choose Discovery?
Discovery is a not-for-profit social enterprise committed to developing and rewarding our colleagues.
If you are right for this role we will offer you:
- A salary of up to £60,219.86
- Car allowance of £6,000 per annum
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Access to discounts on high street shopping, cinema tickets and meals out
- Employee Assistance Programme
- Pension scheme, Long Service Awards and Life Assurance.
What will I be doing?
As an Operations Director with Discovery, you will be a key leader in our organisation. You will be accountable for all our support for people in Cornwall, ultimately ensuring that each individual gets more out of life. You will lead a team of Registered Managers in delivering high quality support to adults with learning disabilities and/or autism. You’ll also mobilise our support for more people across the county, supporting their transitions and driving service transformation where required.
Further details about the role can be found in the attached job description.
What will I need?
Our Operations Directors are inspiring leaders and passionate advocates for our colleagues and the people we support.
To be successful in this role you will:
- Have experience at middle management level in the social care sector.
- Be results focused; the ability to work proactively, plan, organise, optimise resources and complete targets within agreed timescales.
- Have the ability to demonstrate effective people management skills through delegating, empowering, motivating, and coaching
- Have a demonstrable understanding of the requirements of the CQC and of working in health and social care.
If this sounds like the career move you have been looking for we’d love to hear from you.
As part of the recruitment process you will be asked to complete Psychometric testing ahead of the interview.
If you would like to be a part of our welcoming team here at Discovery, please apply by clicking the button below – upload your CV and a covering letter explaining how you meet the requirements in the skills & experience section of the application. We will then be in touch.
Please note:
- This role requires a basic DBS Disclosure, which will be obtained for you by Discovery.
- Discovery is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment. We welcome applications from people from Black, Asian and Ethnic Minority backgrounds.
- Discovery is Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum essential criteria for this role. Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees.
You will oversee all operations at the York store. The role will involve managing a team, overseeing stock and merchandising and increasing our reach into the local community.
We are looking for someone to implement new ideas, bring their experience to the role and redesign the store to make it a profitable, efficient and welcoming hub of activity.
You will be supported by the senior management team and will have access to a range of training and development opportunities.
About you
We are looking for someone who is community minded and shares our commitment to fighting furniture and digital poverty. You must be a strong team leader who is committed to delivering excellent customer service. We would expect you to be well organised, strategic in your implementation of new projects and able to use your initiative to problem solve.
You will be the face of the York store in the community and must therefore be a confident, engaging and effective communicator. You must also be proficient in IT with experience of using MS Office products and ideally EPOS systems.
We are looking for a forward thinking and innovative Operations Manager to run our York store!
How to apply
Please apply by submitting a CV and cover letter answering the following:
Why are you interested in the role of Operations Manager at CFS?
How do your skills and experience make you a good fit for the role?
How do you align with our values and mission?
We will be interviewing suitable candidates as we receive applications and may close the role early should we appoint a suitable candidate.
We look forward to hearing from you!
Location: Community Furniture Store, York
Contract: Permanent, Full time
Salary £25,000
Benefits Competitive
Closing date 31-03-2024
REF-212 058
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
The primary focus of the position is to support the operational side of the organisation and the Managing Director. You’ll need to be good at multitasking and highly collaborative.
You will work closely with other department team members to facilitate support for the wider team. This role will report to the Head of Operations, whilst working closely with the Managing Director.
We will be holding a webinar on Tuesday 9th April at 7pm BST for you to find out more about the role and ask any questions you may have. The webinar will be hosted by Alison McCants, Head of Operations and Emily Brennan, Operations Coordinator. If you’re interested, please register by following the apply button which will take you to our website.
A recording of the webinar will be available within 48 hours after the end of the event.
Hours:
This is a part time position of 28 hours per week over 5 days (or some of these days) with the working pattern to be agreed with the successful candidate.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced proportionately to 22.5 hours per week, spanning Monday to Thursday (or some of these days), with no reduction in salary. This will be a temporary change to the contractual terms with the successful candidate. The appointed person must be prepared to increase their working hours to 28 hours per week if a return to a five-day working week is decided.
Who you are:
You will be someone who enjoys supporting others in an administrative role and is happy to get involved in a wide variety of people and operations-related tasks. This role will require flexibility, a keen eye for detail, and good problem solving skills.
You have the ability to handle sensitive information and will work closely with the Operations team and Managing Director to uphold and continually improve our governance & processes.
You’ll be able to work independently and as a member of a team in a fast-paced environment and be excellent at prioritisation and managing multiple tasks effectively and efficiently.
Primary Duties:
Administrative (30%)
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Supporting the Operations team with a variety of administrative tasks relating to people, systems, finance, governance, and compliance
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Organising purchasing of products, equipment and subscriptions as the team requires
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Managing the subscription renewal calendars, ensuring timely review for renewals
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Provide logistical support for whole team meetings, events and workshops, budgets and quarterly reports
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Support the order of the team drive, organising items as needed and responsible for helping maintain the UK naming conventions across the team
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Keeping track of hardware and fixed assets
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Administrative support for other departments as necessary, such as supporting logistics of departmental workshops and retreats
Team meeting and support (35%)
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Manage System user-guides, How To guides & Best Practice guides
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Monitor and manage the main organisational email inbox, triaging to other departments and handling enquiries and responses directly where possible
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Remotely host whole team meetings, Diversity Equity and Inclusion discussions, weekly reflections, and wellbeing sessions (guidance and support will be provided)
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Booking meetings and coordinating travel requirements for national and international travel
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Assisting with the daily management of operational activities
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Support Lead People Operations Coordinator as required with hiring practices, such as listing jobs externally, administration related to interviews and adding transcripts and proofreading closed captions for job webinars
Executive Assistant support (35%)
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Support the Managing Director, helping with information requests, internal and external communications, board papers, scheduling, meeting preparation, minutes, updating Asana tasks and timelines, administration and expenses
In addition:
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Attend conferences, as required
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Participate in team meetings including note-taking and facilitation
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Attend in-person workshops 2 - 3 times a year
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level
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Perform any other duties assigned by the Head of Operations and Managing Director
Key Competencies:
Team player: You value the benefits of teamwork, making your contribution confidently within the team. You are comfortable working with staff from different teams.
Multi-tasking: You have the ability to get a number of tasks completed at one time. This role requires being able to handle a multitude of different tasks, often simultaneously delivering them on time and to a high standard.
Accurate: With a keen eye for detail you are able to deliver accurate work.
Organised: You are a forward-thinker who works on your own initiative, meeting objectives and tight deadlines under pressure.
Initiative: Can work autonomously on a range of varied tasks and projects, with the ability to assess and initiate things independently. You have the ability to spot problems that others may not have noticed need solving, and take the lead without requiring support.
Nimble: You are able to thrive in a decentralised, fast-paced team environment, with the ability to learn and understand new things quickly. Given the nature of this role, you can pivot on the spot to adapt to changing priorities.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Operations Administrator salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We need someone to help manage the incoming supporter communications, opening and processing donations securely, and managing supporter administration on the Supporter Database (Raisers Edge). This is a part time office-based role in Chelsea, London.
Duties:
- Opening and processing donations securely
- Update donor records on Raiser’s Edge, our supporter database (full training will be provided)
- Help maintain accurate, and reliable information about supporters around Gift Aid, Consent and supporter communication preferences.
- Respond to fundraiser’s enquiries in a timely manner
- Assist the team in fulfilling online orders
The closing date for applications is 22nd March 2024, however we will be interviewing on a rolling basis so please do not delay your application.
The client requests no contact from agencies or media sales.
We currently have an opportunity for a personal assistant (PA) or administrator to join our Global Programmes team and provide comprehensive and proactive support to the Director of Global Programmes. This will include providing high level and effective PA and administrative support (diary management, correspondence, printing and distribution of documents, room bookings, catering, minuting meetings etc.) on a day-to-day basis. You will be responsible for providing a range of administrative support to the Heads of Academy and Grants & Programmes and provide general support and co-ordination across the wider Global Programmes team.
Our Global Programmes Department
The Global Programmes Department advances Battersea’s ambitious plans to play a global role in achieving a positive impact on thousands of dogs and cats. This Department comprises two teams: Academy, which supports the professional development of staff and volunteers in rescues and rehoming organisations and Grants & Programmes, which provides strategic funding and support to organisations and researchers within the animal welfare sector. Through their collective efforts, both teams seek to advance change, by empowering local partners, so that more cats and dogs have a better future. Distinct in their functions, the teams work closely together on developing and delivering programmes with partners in the UK and focus countries around the world.
About us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Hybrid working policy
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Diversity & Inclusion at Battersea
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
Closing date: 26th March 2024
Interview date(s): 11th April 2024
For full details and to apply for this opportunity, please click apply and download our recruitment pack. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
INTRODUCING ONWARDS & UPWARDS
Onwards and Upwards (O&U) is a charity created to directly tackle the cycle of reoffending driven by the barriers to unemployment faced; our purpose is clear, and our plan is simple. We will break the cycle of reoffending by starting sustainable businesses which train and employ ex-offenders. These must be organisations that people are proud to work for, provide personal and professional development, that operate in high demand sectors, and that showcase the talents and potential of ex-offenders as employees to businesses and society at large.
Our plan in the long-term is to launch, test, and grow a range of businesses that all follow this model – of training, supporting and employing ex-offenders in positive environments that are part of a community, with aspirational brands, and with full support for people to grow and move on with their lives.
Our first commercial venture is XO Bikes – where we train people to become qualified bike mechanics and then aim to find them meaningful jobs in the cycling sector and beyond.
THE ROLE
The next few years is a transformational time for Onwards and Upwards as we take the stride forward in starting our second venture, but only once we have secured a best-in-class training and support model, and delivered XO Bikes to sustainability. Beyond this we are an agile and entrepreneurial team that has a tendency for finding and taking advantage of great ideas and opportunities. To achieve all this we need a great Ops function, and someone leading it that can grow as we do.
We are looking for an organised, motivated, and experienced Operations professional to ensure O&U and our Commercial Ventures run smoothly and efficiently, our staff team is valued and supported, and our management teams are kept up to date and fully informed. This role would be perfect for an Ops Director excited by our approach and mission, or as a first step into a Director role for a proven Ops manager.
The primary responsibilities include:
HR
Our staff and volunteers are central to what we do here at O&U and XO Bikes. We are a growing team and it is essential that all staff members feel valued and supported. The Operations Director will assist the core management team in ensuring we all work well together to fulfil the missional objectives of the charity. Tasks will include:
· Management of O&U and XO Bikes HR functions including recruitment, administration, compensation and benefits, training and development, staff wellbeing and performance management.
· Ensuring our staff team and volunteers are well qualified for their roles and developed both professionally and personally.
· Volunteer recruitment, management, and productivity
FINANCE
The Operations Director will need to have a good understanding of finance reporting and systems to inform leadership, manage budgets and cashflow and ensure we meet statutory financial requirements. They will manage the Finance Assistant who is responsible for keeping our finance systems up to date and managing day to day bookkeeping.
Finance tasks will include:
· Management of Finance Assistant to ensure accurate, timely and complete information is provided to Trustees and the O&U management team to inform strategy and planning decisions. This will include the following tasks:
o Production of annual budgets and cashflows in conjunction with the management team
o Management of relationships with auditors, Charity Commission and HMRC
o Responsibility for statutory and management finance reporting including external independent examinations/audits.
· Production of monthly management accounts, balance sheet, cashflow and profit and loss
· Ensure timely filing of annual reports and accounts for the charity and any ventures the trustees are responsible for
OFFICE SUPPORT
The Operations Director will manage the Operations Assistant and ensure staff are fully set up and trained on all IT systems. This includes Microsoft office products, database management systems, HR platforms and retail/production systems.
· Operational management of IT services and support at O&U and XO Bikes
· Ensure IT provision is consistent, up to date and easily accessible to all staff and volunteers
· Ensure training is provided for all staff and volunteers
PREMISES MANAGEMENT
The Operations Director will ensure the offices, workshops and retail outlets are safe spaces, well maintained and fit for purpose. This will include the following:
· Review building security and insurance provision annually
· Review health and safety policies and ensure training is provided to all staff
· Ensure fire regulations are complied with at all premises
· Review property leases and liaise with landlords as required by core management team
· Manage relationship with local council re business rates and discretionary relief applications
· Manage contracts with utility providers (includes lighting/heating/water)
· Manage support contracts re fire regulations, health and safety
CHARITY GOVERNANCE
The Operations Director will be the liaison between the UK Charity Commission, the trustees of O&U and the staff team. Tasks will include:
· Collation of updates from managers for the Trustees (6 reports per annum)
· Attendance at all trustee meetings
· Production and circulation of Trustee meeting minutes
· Charity Commission administration and reporting
· Trustee onboarding
LEGAL & COMPLIANCE
Ensure implementation of procedures and policies in line with all relevant statutory requirements concerning HR, Finance and Charity governance. Ensure O&U is kept up to date with all regulatory changes which affect the charity and our commercial ventures. This will include the following:
· Keep up to date with changing legislation and laws affecting companies and charities making appropriate recommendations to management on changes and other relevant matters.
THE PERSON
We are looking for someone who shares our belief that individuals who commit crimes should be given the opportunity to build themselves a positive and productive life atop the foundations of secure employment. The cycle of reoffending is an enormous issue, but one we can start to solve.
Our hope is to find an energetic, organised, and positive team player, similarly comfortable working independently. It is a very varied role and one that needs calm focus as well as spontaneity and initiative – things change fast here, and this allows us to progress towards our mission rapidly.
Most importantly, we want someone who cares as much as we do about why we exist – the people we aim to help. Bikes are an end to a means, and that means is giving people ready to turn away from crime the platform on which to launch a successful and rewarding career. Cycle broken.
As a rough guide, with poetic interpretation encouraged, we are looking for:
Essential skills
· A collaborative leader who can build relationships with staff members at all levels, inform decision making and help us fulfil our missional objectives
- 3+ years operational/management experience
- Sound understanding of financial management, reporting and accounting systems (Xero preferred)
- Highly motivated and driven self-starter, able to adapt quickly when priorities change
- Management experience in pastoral environments
- Highly proficient in Microsoft Office products and database management systems
- Excellent written and verbal communication skills, including experience in creating high-level reports and presentations
Desirable skills
· Experience of working with diverse communities
· Knowledge of charity governance structures and statutory requirements
· Accountancy/financial qualification
· Professional qualifications in business management or HR
· Experience of working with ex-offenders or in a prison setting
· Experience of volunteer management
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Reporting To: Kitchen Manager
About The Felix Project
The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.
Our vision is a London where no one goes hungry and good food is never wasted.
We rescue surplus food from businesses, supermarkets, restaurants, and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers. Last year, The Felix Kitchen made and distributed over 1.1 million meals to help people in need.
We are a very ambitious and dynamic young charity and we haven’t stopped growing since we were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw.
We also have celebrity endorsement from Reece James, Phoebe Waller-Bridge, Gillian Anderson, Jack Whitehall, Stephen Fry, James May and many others.
Purpose of the Job
Your role as a Packing Assistant is to assist the Head of Packing with the smooth running of the packing area of Felix’s Kitchen and the correct packing, storing and distribution of all meals and components. You also assist the Senior Chefs in the smooth running of the kitchen.
You are responsible for maintaining the quality and standards of the kitchen and ensuring that all meals and/or components of meals are packed correctly.
You assist other staff and volunteers when they need help, ensuring the smooth running of the operation.
Please review our job portal for further details on the role, including job description.
Benefits
- 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
- Enhanced Maternity and Paternity leave.
- Birthday day off.
- Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
- Training and development opportunities.
- Employee assistance programme including 24 Hour GP helpline.
- Cycle to Work Scheme.
Application procedure
Please apply via our recruitment portal.
To apply, please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).
After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. is uploaded correctly.
The Felix Project recognises the positive value of diversity and is committed to creating a diverse and inclusive workforce. We understand that certain groups (for example disabled people, women, and people from ethnic minorities) are less likely to apply to roles where they do not meet all of the criteria. For this reason, we actively encourage people to apply if they think they can do the role, even if they do not meet all of the requirements. We are also keen to encourage applications from those with identities that are currently underrepresented within the charity sector.
The Felix Project can only employ applicants who currently have the right to work in the UK.
The Felix Project is a London charity working with food suppliers and charities to reduce food waste and food poverty. We collect food from sup...
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Provide leadership and support to the Executive Directors and Senior LeadershipTeam, ensuring robust financial management. You will identify areas of concern and suggest mitigations, and oversee the charity's Risk Register, ensuring effective risk management
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HR and Wellbeing: You will manage day-to-day HR activities, including recruitment, onboarding, and addressing HR queries and support the charity's wellbeing package
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Governance: You will work closely with the Executive Directors and Senior Leadership Team, and Trustees to support
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Operations: You will oversee IT systems, including collaboration with outsourced IT support and managing day-to-day issues
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Line management: Operations Assistant, providing support and developing staff within your team
Imkaan was established in 1998 to create a collaborative network for the specialist Black and minoritised women’s sector. At the time, Bl...
Read moreCitizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 13,000 accredited Living Wage Employers across the UK.
Purpose
This role will report to the Senior Project Manager, Learning & Innovations Unit, and will be responsible for providing executive assistance to both the Deputy Director (DD) and the Finance & Operations Director (F&OD). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that both Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Deputy Director and the Finance & Operations Director, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.
Main Responsibilities
Working as the Executive Assistant & Project Manager your main responsibilities will include:
Contribute towards CUK’s mission and strategic objectives through Executive Support function
· Manage DD and F&OD’s diaries including booking meetings, scheduling attendees and organising venues, in person and online.
· Manage DD and F&OD’s correspondence including prioritizing and responding to emails.
· Schedule Appraisal and Supervision meetings and visits: ensuring both Directors’ time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.
· Process expenses.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
· Provide management and administrative support to assist DD and F&OD in their workload.
Build and manage projects and achieve work targets effectively
· Co-ordinate projects and ensure follow-up with team members where required.
· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by DD: e.g. through reporting mechanisms and supervisions and appraisals.
· Maintain an action log for DD including following up with those responsible to ensure actions are taken. Manage DD’s workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.
Learning, expertise and inclusion
· Undertake appropriate personal and professional development.
· Provide others with relevant and helpful advice and technical support.
· Proactive in maintaining own wellbeing at work.
Develop and manage internal and external relationships
· Build and maintain good working relationships with staff and stakeholders.
· Schedule meetings as required, setting agendas and circulating any papers.
· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.
· Take minutes at meetings as requested e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.
· Manage and coordinate work within team and colleagues across CUK.
· Effectively liaise with external stakeholders, suppliers etc.
Communications
· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.
· Attend/dial in and take minutes of meetings.
· Provide team and stakeholders with regular, timely communications.
· Attend meetings and represent CUK effectively to audiences in meetings and at events.
Knowledge Management
· Ensure data is handled and managed in a GDPR compliant manner.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
Generate income and resources
· Assist with funding applications to generate project income.
· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.
· Process expenses.
· Create and manage admin systems to track income resources effectively.
Person Specification
REQUIREMENTS
ESSENTIAL (E), DESIRABLE (D)
QUALIFICATIONS
· Degree or Diploma in Business Administration or associated subject (D)
EXPERIENCE
· Provision of administrative and diary assistance to Executive level (E)
· Experience of handling a wide range of correspondence (E)
· Project management skills to track and monitor progress across teams (E) (D)
· Taking and writing minutes, developing reports and presentations (E) (D)
KEY SKILLS AND KNOWLEDGE
· Able to build relationships with a range of people and communicate clearly (E)
· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)
· Diplomatic approach and discretion in handling sensitive and confidential information. (E)
· Previously developed time management and prioritisation skills. (E)
PERSONAL QUALITIES & VALUES
· Ability to take initiative and work independently (E)
· Self-motivated and adaptable (E)
· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)
The deadline for applications is Friday, 12 April 2024 at 9:00.
Interview are scheduled to be held on Monday, 22 April 2024. (Subject to change.)
Citizens UK is a people power alliance of diverse local communities working together for the common good.
Read moreThe client requests no contact from agencies or media sales.
m2m Job Description
Job Title
Development Coordinator
No of incumbents
1
Country/Office
London, UK
Department
GRM
Job Grade
Date Prepared/ Updated
January 2024
Overall Purpose of the Job
mothers2mothers (m2m) is an organisation that unlocks the power of women to eliminate childhood AIDS and create healthy families. m2m trains and employs women living with HIV in sub-Saharan Africa as “Mentor Mothers”. Over 20 years we have created jobs for 12,000 HIV-positive women, who have collectively reached 15M individuals, and, for nine years consecutively have achieved virtual elimination of HIV across our cohort of clients. From an initial focus on preventing mothers-to-child transmission of HIV, m2m now delivers a range of services for new-borns, children, adolescents and families, to ensure the whole community thrives, not just survives.
The Development Coordinator is an essential member of the Global Resource Mobilisation (GRM) team, situated within in the London office. This role will provide critical support to colleagues working with funders across the revenue streams (Philanthropy, Individuals, Events, Corporates and Trust & Foundations), in support of the organisation’s goals and mission. This position requires the highest attention to detail, the ability to collaborate with team members across different time zones, and a desire to work efficiently and improve systems and processes. The Development Coordinator is responsible for supporting the mothers2mothers (m2m) UK office (London). This role reports into the Executive Assistant to the Chief Growth Officer.
Job Specifications
Qualifications and Experience:
· Educated to degree level or with equivalent vocational experience in a relevant field.
· Experience interacting effectively with a range of high-level individuals.
· Experience planning and executing multiple tasks simultaneously to achieve completion.
· Experience with research and data-entry tasks.
· Working knowledge of Microsoft Office programmes.
· Research skills.
Desirable:
· At least one-year working experience in a relevant role.
· Charity experience preferable.
· Working knowledge of a CRM system such as Salesforce.
Competencies:
· Mission-driven: Passion for and commitment to the mission and goals of m2m.
· Organisation: Highly organised, adept at managing multiple projects and attention to detail.
· Communication: Excellent written, verbal and interpersonal communication skills.
· Goal-Oriented: Ability to work under pressure, plan, and prioritise work effectively and meet deadlines.
· Professionalism: Ability to liaise effectively and build relationships with both internal and external stakeholders, including very senior individuals. Discretion and a proven ability to handle confidential and sensitive information.
· Collaboration: Comfortable working remotely with a “roll-up-your-sleeves” environment.
Description of Tasks / Key Performance Areas
50% LOE: Development Support
· Ensure Salesforce, the m2m donor management database, is up to date and donor records are comprehensive.
· Work with the Salesforce Specialist to run and generate reports requested by the team including, but not limited to annual communication campaigns, event invitations, and assisting with the team’s metrics tracking.
· Oversee mail merges and send mass outreach emails as requested.
· Assist with prospect research i.e. through creation of research profiles of potential supporters.
· Provide support to the GRM revenue streams, attend team meetings, circulate agendas and track action items.
· Support the events team with guest list management and logistics in the lead up to and during events.
· Own the team’s shared drive folders, keeping the team organised and presenting to the team if the method of organisation changes.
35% LOE: Office Administration
· The main point of contact for visitors at the UK office, representing m2m professionally.
· Coordinate and schedule internal and external meetings when needed.
· Create and circulate agendas for team meetings, including taking minutes and tracking action items.
· Work with the Salesforce Specialist to create presentations for GRM meetings, as well as reports on campaigns/events.
· Induction support for new starters, including ordering/sourcing laptops and setting up on-boarding meetings.
· Support the Executive Assistant (EA) with planning wider team activities.
· Support the EA by obtaining quotations for flights, accommodation, etc. and assist with travel arrangements.
· Ensure the office is organised and tidy and monitor/order ongoing office supplies e.g. stationery/tea and coffee.
10% LOE: Finance and Operations
· Work with Head of Finance and Operations, Europe and the Finance team to ensure accuracy in donation records.
· Liaise with the Finance team on operational expenses, such as reconciling invoices, as well as supporting the EA with team expenses and card reconciliation.
· Liaise with external suppliers to ensure continual supply of services (e.g. telephone, internet, cleaning).
· Liaise with the IT team in Cape Town, facilitating UK-based IT needs.
5% LOE: Governance
· Maintain up to date contact information for all Board members in Salesforce.
· Support the EA and Head of Finance and Operations, Europe by assisting with board meeting logistics and administrative tasks.
Mothers2mothers (m2m) employs women living with HIV as community health workers called Mentor Mothers.
M2m Mentor Mothers work both a...
Read moreThe client requests no contact from agencies or media sales.
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. From Spring 2024 we will have forty-three centres and extension projects across England and Scotland, and ambitious plans to scale-up our provision further over the coming years.
We are recruiting for a new role - an Assistant Head of Operations and Programme Delivery (Central Functions) - to join our team to add operational capacity at a crucial point in the charity’s evolution. You will work closely with the Senior Management Team and the Head of Operations and Programme Delivery (Central Functions) on key strategic projects and work streams to support the senior team to improve and strengthen operational effectiveness across the organisation. You will also play a key role in supporting with the training and CPD of our staff team, with implementing our quality framework and working on the setup and launch of our new centres.
As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.
The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our c...
Read moreThe client requests no contact from agencies or media sales.
Our client, a leading London Educational charity are currently looking to recruit a permanent Assistant Head of Operations and Programme Delivery on a full-time basis (37.5 hours per week). The post will be looking to start as soon as possible and will offer a hybrid working arrangement of 1 day remote.
Key responsibilities for this post will include:
- Working closely with the Head of Operations and Programme Delivery to support with the recruitment of new staff, training and staff development, and the set-up of new centres.
- Providing direct support to the Senior Management Team; taking the lead on key projects to improve the operational success of the organisation.
- Working collaboratively with other Heads of Departments to implement the Quality Framework and ensure that the service users are receiving the highest quality teaching and learning opportunities.
- Undertaking dynamic, ad-hoc requests including administrative tasks, attending events, and liaising with external stakeholders.
- Joining the Safeguarding Team and ensuring that all safeguarding procedures are implemented consistently and correctly across all sites.
To be considered for this post, you will have:
- At least 3 years’ experience working with children & young people, preferably in an educational setting.
- At least 2 years’ project management experience, preferably in an educational setting.
- Experience and knowledge of the policies and practices relating to safeguarding children and young people.
- Experience of successful line management and leadership.
- Excellent communication skills and confidence with liaising with a variety of stakeholders.
The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
We believe our clients change the world for individuals, communities and society. For over 60 years Prospectus has been working across the UK a...
Read moreActively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As Administrative Assistant of LUPUS UK, you will be assisting the Office Manager with the day-to-day management and smooth running of the National Office, including maintaining and ordering supplies and stock, making travel and accommodation arrangements, banking and database logging.
In addition, you will support your colleagues across the organisation including assisting with the moderation of the LUPUS UK online forum – HealthUnlocked; helping with simple editing tasks on the newsletter and LUPUS UK website, moderating our social media content, working on the telephone helpline and supporting fundraising/awareness raising events.
We are seeking a candidate who can work a 21-hour week spread over 3 or more days. We are a flexible employer, supporting hybrid working arrangements for many of our staff. Ideally, the candidate will be able to work predominantly from the office with an option to work from home occasionally. This role does require some occasional evening and weekend work with a generous overtime policy.
About LUPUS UK
LUPUS UK is the only registered national charity supporting people affected by the autoimmune disease lupus and assisting those approaching a diagnosis. Many people know little about lupus but we are providing information, campaigning for greater awareness and understanding, investing in ground-breaking research and funding Specialist Lupus Nurses in hospitals across the UK. Our vision is for a world where people with lupus can live full and active lives.
“I learned almost everything I know about lupus from LUPUS UK and that knowledge gave me the confidence to get control back in my life and do almost everything I used to be able to do including running. It also helped my husband, family and employer to know what lupus is and how we can make life work together.”
What we are looking for
- Someone with a positive can-do attitude and willingness to help, when necessary, with tasks outside of normal duties.
- Experience of working within a team, whether in a professional or personal capacity.
- Excellent written and verbal communication skills, with the ability to communicate effectively in a range of media.
- Well organised with good attention to detail.
- Pro-active approach to problem solving.
- Strong working knowledge of Microsoft Office applications including Word, Outlook, Powerpoint and Excel.
- Experience of using and maintaining databases
Benefits of working with us
- A comprehensive, tailored induction to your new role.
- As part of a small, flexible team, you will be able to develop and expand this role.
- Flexible working arrangements are possible, with some team members splitting time between the office and home working.
- Death-in-service cover (4x annual salary) after six months of employment completed.
- Learning and development opportunities to maximise your potential.
- Ownership of projects with visible personal impact.
- Working with a range of people from charity staff, volunteers, beneficiaries and funders.
The closing date for applications is 24th March 2024 but we will begin actively interviewing candidates prior to the closing date. Interviews will take place at our Romford office or via Zoom (where necessary).
We are looking forward to hearing from all interested candidates. To be considered for the position we strongly recommend submitting a short covering letter along with your CV, outlining why you are right for the role.
LUPUS UK is the national registered charity for people affected by the autoimmune disease lupus. The charity provides high quality information ...
Read moreThe client requests no contact from agencies or media sales.