Development Operations Coordinator Jobs in Islington, Greater London
Service Manager - Spelthorne
This is an exciting career opportunity for someone who is keen to offer inspiring leadership to a dedicated team who are enthusiastic and committed to supporting individuals with complex needs to achieve positive outcomes.
Salary – £31,750 per annum Plus on-call payments and benefits
Location – Spelthorne Full-time – 39 hrs per week
It is essential that they have a fully valid driving licence and use of their own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check.
About the Role
They will be responsible for the day-to-day management of the Spelthorne Team and will need to demonstrate the commitment, knowledge, and flexibility needed to support single homeless People with complex needs, to achieve positive outcomes. Experience in working with other agencies and the ability to supervise staff is a prerequisite. As important as experience and ability, is a sense of energy and confidence to take on a new role and make it work.
Tick most of the boxes but not all? The best candidate rarely does. So, if they are excited by the role and can do most of what they are looking for, go ahead and apply; they could be exactly who is needed.
About the Organization
They believe that everyone should be able to live independent and fulfilling lives. They provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
Why work there
This is a place where all colleagues are valued. They want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. They focus on outcomes and are open to different ways of working including flexible hours where possible.
Their benefits are great too and include:
• 28 days annual leave per annum, plus bank holidays (pro rata for part-time) • An additional 1 day (pro rata) per annum wellbeing day • A defined contribution pension scheme • Training and development opportunities • Interest-free staff loans • Flexible working options • The opportunity to buy or sell up to five days of annual leave per holiday year • Life assurance cover
Other things they need to know
Our client celebrates diversity and know that it is critical for their success. They work hard to make sure they’re inclusive, so they want to hear from anyone who is great at what they do and who shares their values.
If they need any adjustments during the application or selection process so they can do their best, just let them know. They will be happy to help.
They review CVs as they receive them and interview as soon as they have applications that look like a good match, so apply as soon as they can to avoid missing out.
They may have experience in the following: Customer Success Manager, Client Relations Supervisor, Support Operations Lead, Client Services Coordinator, Customer Experience Director, Client Support Manager, Account Services Supervisor, Customer Relations Specialist, Client Success Director.
REF-213615
The Ripple Pond is a charity that supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans. Many of these individuals and family members are hard to reach and often isolated.
Your role will be to ensure that more and more of the military community, professionals and other interested parties know who we are and how to access our support.
You will also help to organise our exciting programme of online talks and activities for our Members (service-users) to help ensure they are well-informed, involved and feel part of a supportive community. Making sure that Members are always involved in generating ideas and production.
We are looking for someone who is dynamic and determined, but you also need to be invested in our mission as a charity and care about people.
This role is about;
• working with a wide range of groups and individuals to help raise awareness of the charity and to create opportunities to identify new Members (service users);
• being responsible for networking, identifying, and establishing partnerships with key individuals and organisations and nurturing existing relationships;
• developing and rolling out strategies to engage with hard-to-reach and isolated military carers and families;
• coordinating a range of activities (mainly online) to deliver information to Members, potential Members, referrers, and other stakeholders. These will include online talks from staff, Members and other “subject matter experts”; and
• helping to ensure the charity continues to understand the developing needs of its Members.
Although the role is home-based, you will not be working in isolation; you will be supported by the managers and workforce.
All our staff are home-based, and we maintain a strong caring culture of teamwork, mutual support and promoting wellbeing at work.
You may be exposed to traumatic narratives from our Membership, for many this is a reality in their lives. We do provide an extensive framework of clinical and managerial support but you do need to be an emotionally and psychologically resilient individual.
The selection process:
• Applications close: Sunday 19th May 2024
• Long-listing:
• Selection Task sent to Long-Listed candidates: Wednesday 22nd May
• Deadline for return of Selection Task: Sunday 29th May
• Short-Listing
• Online Interviews (via MS Teams): Friday 7th June
As you can see above, if you are shortlisted, you will be sent a selection task.
This task will involve you preparing a plan to engage with a hard-to-reach sector of the UK Military Communities. The identity of this community will be provided with the tasking briefing.
The Intention of engaging with this community will be to:
• Raise awareness of The Ripple Pond and its services with this community.
• Increase our understanding of this community’s needs.
• Increase the charity's Membership (service users) from this community.
We wish you luck in your application
The process:
• Applications close: Sunday 19th May 2024
• Long-listing:
• Selection Task sent to Long-Listed candidates: Wednesday 22nd May
• Deadline for return of Selection Task: Sunday 29th May
• Short-Listing
• Online Interviews (via MS Teams): Friday 7th June
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans
Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.
We are looking for a passionate HR Advisor to join our team to provide support to business areas by delivering a high quality and flexible service that is responsive to needs of the organisation, in line with legislative requirements and good practice. They will create positive employee experiences by being the source of expert HR advice and support to line managers and staff on people matters, empowering managers to lead on people matters with support and guidance where required.
The ideal candidate will be someone with a positive and proactive approach, with experience of working in a HR advisory role within a busy organisation, thorough working knowledge of employment legislation and current good practice in HR, including strong experience of handling a range of employee relations casework.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th May 2024
Interview date(s): 15th & 16th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Home-Start Southwark works with families who are pregnant or have children under 5. Our core work is to provide weekly support from a trained peer volunteer or worker empowering families to make changes to improve their lives. The way we support families continues to have relationships at its core – we believe, and our work proves, that the confidence and resilience gained by having someone standing alongside you offering encouragement and support, can make a huge difference to parents and children. Being a parent is difficult regardless of circumstances and many of our families are facing several additional challenges.
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Main Purpose:
- Work closely with the Chief Executive to develop and evolve Home-Start’s services in response to changing needs, informing the strategy for our family support and development of services.
- Provide vision, direction, and leadership to motivate staff and volunteers to deliver high-quality services that make a measurable positive difference to children and their families.
- Manage the HSS Family Support Team, coordinating and quality assuring their work.
- Collaborate with multi-agency partners to deliver evidence-based interventions that support parenting and prevent need escalating, including structured programmes and group work.
- Be a Designated Safeguarding Lead for the charity.
The client requests no contact from agencies or media sales.
£29,959.80 (£49,933 FTE) per annum
Part time, 21 hours per week
Fixed term maternity cover contract for 6 months
London based contract with the option of hybrid working in the office and from home
We have a great opportunity for an efficient and organised individual to join our Governance Team, providing maternity leave cover.
Working closely with two other Governance Officers, you will provide support and guidance to the Chartered Society of Physiotherapy (CSP) Council and its Committees. The three Governance Officers are responsible for the day-to-day operation of Council and Committee work, as well as the running and administration of key CSP events. This includes arranging meetings, maintaining accurate records/policies, overseeing elections and appointments. The team also organises the annual representative conference and general meeting.
With your first class organisational and communication skills and an adaptable approach, you will be at ease working to tight, and often changing, deadlines and work streams. You will have working experience with a governing body or committee, and ideally have worked in a similar position within a membership, professional body or trade union. A proven understanding of the concepts and workings of corporate governance is essential, along with excellent IT skills, including advanced use of Microsoft Office.
Click below to view a copy of the job description and person specification.
For an informal discussion about the role, please contact Kirsty Semple, Head of Governance, at our London office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
For further information and to apply, please visit the website via the apply button.
CVs will not be accepted.
Closing date: 10am, 9 May 2024.
Interview date: 21 May 2024.
If you require any adjustments during the application stage, please email the Human Resources team.
The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please visit the website..
NO AGENCIES
About the role
The main purpose of the role is to coordinate the Methodist Church’s response to the arrival of Hong Kong nationals in Great Britain.
This will involve liaising with the Methodist Church in Hong Kong and with circuits and local churches in Britain to ensure pastoral support for Hong Kong Methodists as they make the transition to this country. You will help to motivate local circuits and churches to welcome and integrate the new arrivals into congregations, and you will provide support and training to facilitate this. You will also develop connections with Cantonese-speaking groups and congregations already in existence, and may be involved in facilitating the formation of new ones. Establishing connections and fostering supportive relationships to enable an effective network that brings together Methodists from Hong Kong and British churches, is key to your role.
About you
Bilingual in written and spoken Cantonese and English and a confident communicator in both languages. You enjoy bringing people together and helping form new groups and congregations. As this role will entail working with circuits and local churches, you will need strong project management and administrative skills. You need to be both self-motivating and a strong team player. Your work will help the Church to communicate and live out Our Calling.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing Date: 8 May 2024
Interviews: 17 May 2024 in London
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR SOLUTIONS
DECENTRALISNG & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.
EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.
For more information about Start Network and what we do, please visit our website.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
JOB PURPOSE
This role will support the planning and delivery of digital projects and campaigns that aim to raise awareness of the Start Network, build engagement across membership and support the Start team to work in effective ways. The postholder will create, edit and share digital content, manage online communities and will support the planning, development, maintenance and management of digital platforms.
The post-holder will produce and edit a wide range of digital content, including written content and digital media. The post-holder will also support the day-to-day engagement of stakeholders on digital platforms, such as social media, collaboration platforms and other engagement tools. The post-holder will have a good knowledge of best practise in digital while being able to use data to evidence the effectiveness of content and campaigns.
The post-holder will also manage or support new digital developments, such as data visualisation, that will increase stakeholder engagement in our work. Working closely with stakeholders and colleagues, the post holder will support projects to ensure they meet business and audience needs and that they are delivered on time and on budget.
This role will also coordinate third party suppliers in this process.
This role will be full time, based in the UK or another country of Start Network’s operations with occasional travel required.
KEY ACCOUNTABILITIES
COMMUNITIES AND CONTENT
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Coordinate the day-to-day communications of Start Network programmes on social media channels. Take part in planning and coordination of content for all social media channels, in line with digital engagement strategy.
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Create and share multimedia content for social media and website (such as gifs, images and video) to build engagement with audiences around the world. Collaborate with Graphic Designer, Communications Officer and external agencies and freelancers in production of high quality content, in line with Start Network’s brand guidelines.
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Manage day to day interaction with online communities (including social media, internal and member communities), track engagement, respond to enquiries and generate conversation.
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Advise colleagues on how to use and manage social media and digital communities for greatest impact – Work with the Digital Manager and Communications Manager to deliver training for staff, introducing new platforms and digital tools to the team.
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To assist with the marketing and promotion of Start Network’s content across the website, newsletters and social media channels and to contribute to Start Network’s marketing strategy as required.
DIGITAL PLATFORMS AND WEBSITE
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Work together with the Digital Manager to manage the development of digital platforms, working with internal colleagues and external developers to identify and deliver a range of projects.
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Maintain website content day-to-day, publishing news and blogs, resources, events and updating landing pages. Working with teams across the organisation on updating all pages regularly.
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Make changes to the website based on data, audience, (UX) and expert research to improve accessibility, search engine optimisation (SEO) and the overall experience of our users.
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Maintain the Start Network website day-to-day, identifying bugs, escalating internally and working with the developers to deliver solutions. Provide website, social media and newsletter activity reports and statistics and evaluate them in conjunction with the Communications Officer.
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Maintain a Digital Asset Management system Canto; collating and storing photos and sourcing appropriate stock images.
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Support the day-to-day delivery of digital projects fulfilling the organisations communications and digital objectives. These might include development of maps or other data visualisation tools and microsites.
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Support effective development and use of internal platforms, Including our data management and CRM platform (Salesforce), and document management tool (Box) while maintaining high standards of data security and privacy.
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Ensure inspirational, informative and educational content for Start Network and its key programmes is shared regularly through the Start Network website and other digital channels, including e-newsletters and social media.
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Work with colleagues and members to edit high quality content in a variety of media, including photography, design, animation and video content.
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Contribute to building a strong organisational digital culture, design and support training delivery to all staff.
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Work together with the colleagues from the Communications team to provide advice and support to colleagues to raise the quality and effectiveness of content across the Network, through templates, guidance and training.
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Together with Events Coordinator and Digital Manager, provide technical support to online events, meetings and webinars.
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Manage the digital inbox and ensure enquiries are dealt with swiftly.
START NETWORK CULTURE
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To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
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A commitment to the Start Network vision, principles, values, and approach
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The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
PERSON PROFILE
SKILLS AND EXPERIENCE
ESSENTIAL
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Experience of managing social media platforms, including advertising and using scheduling and monitoring tools such as Sprout Social
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Experience of digital marketing and the use of different tools, formats and channels
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Graphic design and/or video editing skills - including experience of using Adobe design software and Canva
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A strong understanding of digital content best practice. This includes SEO, accessibility and UX.
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Passion for creating quality digital content that is informative, engaging and inspires change.
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Confident using a content management system (CMS) to create and edit content on a website (preferably Drupal)
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Proficient use of Google Analytics and other digital tools to review the performance of content and make changes to improve it.
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Organised and proactive: you will be able to work on multiple projects together with day-to-day tasks and meet deadlines.
DESIRABLE
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Motion graphics and animation skills
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Knowledge of Salesforce
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are hiring an Area Manager to provide management and oversight for services which span across the Royal Borough of Kensington and Chelsea (RBKC). Our services provide 154 units of accommodation to people experiencing homelessness and have complex needs. The services are 24 hour supported accommodation sites. You will have the overall responsibility to deliver the highest standards of service quality, performance and improvements across your services through excellent leadership and embodiment of our SIG values.
As the Area Manager, you will lead the team to deliver exemplar Trauma Informed support to our residents and participants. The current team you will directly manage:
- Deputy Manager x 3
- Activities Coordinator x 1
- Resettlement Manager x 1
Rota: Monday to Friday 9am to 5pm, flexibility required to meet service needs, based across all RBKC services under your area
The in-service leadership team support a team of frontline Support Mentors and Peer Support mentors to deliver dynamic and flexible person centred support aimed at empowering our residents to make and sustain positive change.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
Service Manager | Care Manager | Social Care Manager | London | West London | Royal Borough Of Kensington And Chelsea | RBKC | Part - Time | Full- Time | Flexible Hours | Night Shift | Day Shift
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Winch is a dynamic children and young persons’ charity in north Camden which delivers a cradle to community pipeline of opportunity, through family support, play, youth-led, sports and social action programmes, working alongside children, young people and parents to develop their strengths, skills and sense of belonging of purpose. We want to appoint a dynamic Community Library Manager to run the library and grow our provision, based on the three key themes that reflect our aspirations; Belsize Reads, Belsize Creates and Belsize Connects. They will be a friendly and welcoming face to a wide range of library visitors, be opportunity-focussed and keen to take the initiative. They will champion the power of reading and creative arts for all
The client requests no contact from agencies or media sales.
The Major Gifts Stewardship Assistant is responsible for an existing portfolio of approximately 150+ individual, trust, and corporate donor relationships. Main responsibilities include:
· Maintaining the current portfolio of donors.
· Uplifting donors to give at higher levels, where possible.
· Supporting the trusts and foundations of new business processes through research and outreach.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid (at least 2 days in office per week)
Salary: £28,011.50 per annum
Job Purpose:
To be an integral part of the Philanthropy team, providing stewardship to individuals, trusts and foundations, and corporate supporters (typically, yet not exclusively, at the £5,000 to £20,000 level). You will be responsible for a portfolio of major donors, ensuring their continued support of MSF.
Requirements
KNOWLEDGE, SKILLS & EXPERIENCE
Essential:
• Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters.
• Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills.
• Ability to deal with people at all levels and from a wide range of backgrounds.
• Accuracy and excellent attention to detail.
• Proven organisational skills with experience of managing multiple tasks and prioritizing effectively.
• Experience of working in an office environment, maintaining effective administrative systems and procedures.
• Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and overseas.
• Ability to work independently to general guidelines, with capability to use initiative and seize opportunities.
• Computer literate and confident in using all Microsoft Office programs.
• Fluency in written and spoken English.
• Commitment to the aims and values of MSF.
• Willingness to travel within the UK.
Desirable:
• Work experience in fundraising, marketing, or sales.
• Experience in bringing in income against targets.
• Experience of working with senior decision makers.
• Experience using a CRM system.
• Interest in international, humanitarian work.
• Willingness to travel internationally.
Other information
Recruitment timetable:
• Closing date for applications: 6 May 2024, 11.59pm (BST)
• First and second round interviews: w/c 13 May 2024
Please note, you will be asked to complete a task as part of the interview process.
Right to work in the UK
Candidates must have the right to work in the UK. Please click here to check whether you have the right to work in the UK. If you would like to discuss your right to work status further, please contact us.
Accessibility
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know.
Examples of adjustments we can make:
• offering you an alternative if you are unable to use our online application system.
• providing necessary information, such as the job description or assessment materials, in an alternate format
• allowing you to have someone with you during an interview for example, a Sign Language interpreter.
Diversity, Equity, and Inclusion
We are a welcoming, diverse, and inclusive organisation. MSF UK thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Please read our Equality & Diversity policy for more information.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Safeguarding
MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.
Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.
We look forward to receiving your application!
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