Development operations manager jobs in greater london

To lead and develop a growing portfolio of community-focused services that deliver both social and financial value. This includes managing operational delivery, identifying and progressing new enterprise opportunities, and working across departments to strengthen our sustainability and impact. 

This role has two core functions:

1. Direct responsibility for managing and growing our existing social enterprises, including community centres, facility hire, and handyperson services.

2. Supporting and influencing enterprise development across the wider charity—helping other teams to take a more enterprising approach to services such as our Coffee Cart, paid-for corporate and school workshops, and other income-generating opportunities. The role combines day-to-day service management with broader strategic input and business development support, helping embed a culture of enterprise across Communities 1st. 

General Responsibilities

• Lead day-to-day operations and strategic development of all community enterprise services.

.• Ensure each enterprise area is impactful, sustainable, and connected to wider organisational outcomes.

• Embed enterprise services as supported placement opportunities for volunteers and jobseekers with additional needs.

• Ensure that enterprise staff and volunteers are well-managed, supported, and motivated. 

Key Responsibilities

Leadership & Line Management

• Manage a multidisciplinary team delivering creative, retail-style, and facilities-based enterprise services.
• Provide day-to-day oversight, coaching, and support to direct reports.
• Encourage a high-performing and inclusive team culture, aligned with Communities 1st values.

Enterprise Strategy & Development

• Co-develop business plans and service models for enterprise areas, balancing social mission and financial sustainability.
• Support other teams (e.g., Creative, Wellbeing, Volunteering) to explore and grow enterprising elements in their work, such as events, workshops, and paid services.
• Promote enterprise offers to local schools, businesses, and community groups..

Finance & Operational Management

• Oversee budgets, purchasing, and income tracking across enterprise areas in line with finance policies.
• Ensure the effective use and maintenance of facilities and assets.
• Use performance data to drive improvements in service delivery and enterprise growth..

Supported Volunteering and Employment

• Work with the Wellbeing, Employment & Skills team to provide placements and pathways within enterprise services.
• Ensure that volunteers and participants are supported to develop skills, confidence, and independence through their involvement.
• Champion inclusive practices and personalised support within enterprise operations.

Marketing, Sales & Stakeholder Engagement

• Work with the marketing team to raise awareness and increase uptake of enterprise services.
• Actively represent and promote the organisation’s activities at relevant events, forums, and networks.
• Build strong relationships with stakeholders including local businesses, schools, and partners.
• Develop effective working relationships with suppliers, delivery partners, and community venues to support smooth operations and joint initiatives.

Compliance & Quality

• Ensure services comply with health and safety, safeguarding, data protection, and finance regulations.
• Maintain a culture of continuous improvement, learning, and innovation.
• Embed standard operating procedures and quality assurance across enterprise activities. 

 Other Duties

• Create a welcoming and supportive environment with a culture of trust so that end users have the confidence to access the service.
• Work as part of Communities 1st team in a professional manner in accordance with policies, procedures and equal opportunities practices.

Interim Services Manager – Part-Time 4-days per week

London | Charity Sector | £45,000 (pro rata) | ? Fixed-term to March 2026 | 4 days/week

Our client, a well-established third sector organisation supporting unpaid carers, is seeking an experienced Interim Services Manager to oversee frontline delivery and drive service performance during a critical period of transition and growth.

Key Responsibilities

• Manage and support a small staff team delivering assessments, casework, and carer support

• Ensure service performance meets contractual targets and quality standards

• Act as Safeguarding Lead and ensure compliance with safeguarding and data protection policies

• Build and maintain partnerships with local professionals, stakeholders, and funders

• Lead on monitoring, reporting, and service improvement

Candidate Profile

• Strong leadership experience within social care, health, or voluntary sector settings

• Knowledge of relevant legislation (Care Act, Mental Capacity Act, etc.)

• Skilled in performance monitoring, team development, and partnership working

• Confident in safeguarding responsibilities and compliance frameworks

Offer

• £45,000 per annum (pro rata)

• 25 days annual leave (pro rata) + bank holidays

• Workplace pension scheme

• Supportive, flexible working culture

• Office-based in East London with some flexibility

Interviews 11 & 12 August, start date 1 September!

To express interest, please apply online today!

Shortlisting is ongoing – early applications encouraged.

Job description
Ivy Rock Partners is delighted to be supporting a leading global development organisation with the recruitment of a Finance Manager to lead the financial management and oversight of an international education programme. This critical role will provide leadership on financial oversight, planning, and compliance for a flagship global education programme operating across multiple countries.

About the role

As Finance Manager, you will lead the financial management and oversight of the  programme, ensuring timely, accurate, and compliant financial accounting, reporting, and oversight. You will work closely with the Programme Finance Manager, providing expert support across donor reporting, reconciliations, budgeting, forecasting, and cost recovery processes.

You will be responsible for producing financial reports for both internal and external stakeholders, including the Finance Committee, the programme management team, and global partners. A key part of the role will involve reviewing transactions, maintaining budget trackers, and ensuring alignment between donor reporting and internal financial data.

In addition, you will play a pivotal role in developing financial controls, monitoring compliance with donor regulations, and supporting audit processes. You will work with colleagues and partners to ensure all financial elements of grants, sub-grants, and donor contracts are managed effectively and transparently.

This position also involves line management of the Finance Officer, providing direction, oversight, and support to ensure a collaborative, high-performing finance function.

About you

• Fully qualified accountant (CCAB or equivalent)
• At least 5 years’ experience in financial accounting and reporting
• Strong background in budgeting, forecasting, and financial planning
• Experience working within international development organisations or donor agencies
• Familiarity with institutional donors (e.g., FCDO, EC, ECHO) and their compliance requirements
• Excellent interpersonal and communication skills, with the ability to liaise confidently across global teams and external partners
• Highly proficient in Microsoft Excel, with strong financial analysis and presentation skills
• Committed to ethical standards, diversity, and inclusion, with a passion for international development

What’s on offer:

• Salary – £52,000 + benefits
• Hybrid working – 2 days per week in the central London office
• Line management – Opportunity to lead and develop a Finance Officer

For more information about the role, please contact Jake Morrow at Ivy Rock Partners.

Do you want to help improve the lives of people with disabilities through the power of assistance dogs? To help us create amazing partnerships, we need amazing people.
 
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing. Our amazing dogs bring greater independence and an improved quality of life to their partners, offering security, companionship, and practical help with everyday household tasks.
 
We are looking for a passionate and innovative individual to join our dedicated Marketing and Income Generation Team as a Database Manager. This is an exciting opportunity at a prominent assistance dog charity for someone who has worked in a senior database administrator role and is ready to take on more responsibility or an experienced database manager interested in working in the charity sector.
 
Position: Database Manager
Hours: 37.5 hours per week (part-time hours considered)
Location: Homebased
Contract: 12-month fixed term contract
Closing date: 17th August 2025
 
You will be responsible for managing the data infrastructure and insights that support all charity operations, from matching assistance dogs with our partners, to securing vital funding, to measuring impact and outcomes. A proactive approach is key to ensure that you provide comprehensive management, maintenance, and development of Canine Partners' database systems and data recording strategies. You will manage the provision of accurate, timely, and compliant data selections, reports, and analytical insights to support all charity operations. You will have the opportunity to lead major database development projects and shape data strategy across the entire charity.
 
About you:
 
• Demonstrable experience in database administration and development.
• Strong understanding of GDPR compliance and data protection in database management.
• Experience in data analysis, reporting, and business intelligence tools.
• Excellent stakeholder management and training skills with ability to work across all organisational levels.
• Experience with database integrations, particularly with websites, email platforms, and third-party systems.
• Meticulous attention to detail and demonstrable commitment to data validation and checking.
 
Salesforce administration and development experience is desirable, but not essential. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
 
Interested?
 
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
 
First interviews are scheduled to take place online (via MS Teams) in the week commencing 26th August 2025. Second interviews are scheduled to take place in the week commencing 1st September 2025.
 
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
 
You may also have experience in the following roles: Data Manager, Database Administrator, Data Analyst, Business Intelligence Analyst, CRM Administrator, Data Systems Manager, Information Systems Manager, Data Operations Manager, Database Developer, Data Governance Manager, etc.
 
REF-222 856

The Actors’ Benevolent Fund supports professional actors and stage managers in times of need. We are inviting applications to join our small, friendly team in the role of Grants and Services Co-ordinator.

It is an exciting time to be joining the charity; our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community and you would play a key part in helping us achieve our ambitions. 

This Grants and Services Co-ordinator postholder will work directly with our applicants and beneficiaries, supporting them throughout our application processes and working with successful applicants to ensure the charity provides high-quality, appropriate support. This will include making grant decisions and working with beneficiaries to develop their support network.

We are looking for someone with experience of working with clients and service users, particularly as a first point of contact. Key aspects of the role also include supporting service development and leading on data management. Working as part of a small team (of four) you will need to be able to take an adaptable approach to manage competing priorities. You will have excellent interpersonal skills, with the ability to build professional relationships with clients, and work collaboratively with colleagues internally and externally.

This role is based at our office in central London, with some flexible working. To apply, please send an up-to-date CV and covering letter specifying how you meet the points contained within the person specification.

The application deadline is 8.59am on Monday 11th August. Interviews will be held on Friday 15th August at our offices in Adam Street, London, WC2N 6AD.

Education Manager

Salary: £42,285 

Letchworth Garden City/ home working (hybrid)

Full time: 35 hours a week

Permanent

Flexible working considered

Are you a person with a can-do attitude? Do you have experience in running events and would you like to develop your skills further? We may have the perfect role for you!

Join our friendly team
We are looking for someone with strong project management and relationship building skills, who will enjoy a high quality professional educational programme. Ideally you will have experience of delivering and designing education and training programmes for health professionals, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.

Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.

The role
This position has a key role in delivering the MS Trust’s goal of driving excellence, equity and consistency in treatment and support for people with MS.  Working closely with the Head of Health Professionals and Education, it will deliver our flagship conference for professionals working with MS, deliver two fully accredited Foundation Modules, and broaden the reach of our health professional education programme.

What we can offer

· 28 days annual leave per year plus bank holidays, which increases with length of service to 30 days.

· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.

· Death in Service benefit.

· Enhanced maternity, paternity and adoption pay.

· Sick pay.

· Hybrid working.

· Employee assistance Programme

· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.

· Learning and development policy to develop all staff.

· Cycle to work scheme, Volunteering day and Season ticket loans.

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: 4 August 2025, 5pm
First Interviews: 14 August 2025

The Aga Khan Foundation (UK), is hiring a Finance Manager, to lead the financial management and oversight of Schools2030 programme, ensuring timely, accurate and compliant financial accounting, reporting, and oversight. The role will support the delivery of all financial aspects of the Schools2030 programme, including donor reporting, reconciliations, cost recovery, budgeting, and compliance, in close collaboration with programme colleagues and the wider AKF(UK) finance team.

Financial oversight, planning, and reporting

• Produce monthly financial reports on Schools2030 for the AKF(UK) Finance Committee.

• Produce quarterly financial reports on Schools2030 for the Schools2030 management team and AKF Geneva.

• Produce monthly financial reports on Schools2030 spend in the UK for the Schools2030 UK team.

• Prepare all Schools2030 donor financial reports and ensure consistency with internal data.

• Review all financial transactions related to Schools2030 on a monthly basis and ensure that they are correct including cost recovery, co-financing, bank balances, and coding.

• Monitor financial balances for Schools2030 programme by grant, country and donor and immediately highlight any issues to the Programme Finance Manager.

• Ensure all Schools2030 grants are up to date in the Grant Management Tracker.

• Ensure all Schools2030 grants are up to date in the Co-financing Tracker.

• Ensure all Schools2030 grants are up to date in the cost recovery forecast.

Financial controls, compliance, and audit

• Ensure all Schools2030 grants are reconciled at least once every three months.

• Monitor and review foreign exchange gains and losses on all Schools2030 grants and highlight any areas of concern to the Programme Finance Manager.

• Develop and implement controls to ensure compliance with donor requirements and maintain appropriate donor stewardship, including through manuals, checklists, templates, and other tools.

• Ensure adherence to all financial policies, especially authorisation, procurement and due diligence

• Lead the Schools2030 annual budgeting and forecasting exercise including allocation of grants across programmatic workstreams, country units, UK team and the global team and updating for changes in donors or activities.

• Support the annual organisational budgeting and forecasting exercise. 

Grants, contracts, and suppliers

• Review and approve all Schools2030 partner budgets for proposals and reforecasts.

• Review and approve all Schools2030 donor budgets for proposals and reforecasts.

• Review and approve all Schools2030 donor cash requests as required by donor contracts.

• Review and approve all Schools2030 sub-grant agreements.

• Ensure all Schools2030 SGA balance tracking is up to date for all Schools2030 grants.

• Ensure all Schools2030 partners understand reporting and compliance requirements.

• Ensure Schools2030 partner quarterly BvA reports are reviewed, any necessary documentation checks carried out and any inconsistencies identified.

• Review and monitor the internal tool (AIMS) for tracking pipeline and secured funding and ensure it is up to date at all times.

• Oversee supplier tracking, including contracts, payment schedules, and documentation.

• Ensure all Schools2030 financial documents are stored on SharePoint in a structured and accessible way.

Supporting others

• Line manage the Finance Officer, Schools2030, ensuring clear objectives, regular check-ins, and ongoing support.

• Carry out any other duties as assigned by the Programme Finance Manager or the Head of Finance and Operations 

Qualifications

• CCAB qualified accountant.

Experience

• 5 years relevant experience in financial accounting and financial reporting

• Experience of designing and managing effective administrative systems and procedures

• Experience of budgeting, forecasting and financial planning

• Experience working in international organisations or donor agencies including field-level implementation highly desirable.

• Experience working with Institutional donors or Trusts and Foundations and familiarity with the various compliance rules and regulations highly desirable.

Skills

• Good interpersonal, customer care and liaison skills with a wide range of stakeholders

• First rate oral and written communication skills

• Ability to work under pressure and to manage competing priorities and deliver to tight deadlines.

• Ability to problem solve, working with both internal and external stakeholders to deliver results.

• Ability to work in a multi-institution network within a multi-cultural environment.

• Fluent in oral and written English

• Proficient in all Microsoft Office applications, especially Excel

• Excellent numeracy, financial analysis, and financial presentation skills

• Ability to synthesise complex operational and financial details for reporting and presentation.

Knowledge

• Broad understanding and experience of development issues and organisations

• Understanding of and appreciation for ADKN’s goals, values and ethics

• Knowledge of charity accounting

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

Our client is a leading specialist credit and political risk insurance broker with clients that include first-tier global investment banks, development finance institutions, commodity traders and corporates and we have offices in London, Belgium, Singapore, and New York. Annually, 10% of net profits from The Group is allocated to philanthropy and since 2015, the Foundation has partnered with charities and social enterprises across more than 20 countries, supporting over 100 programmes. 

To date, the Foundation has focused on supporting partners which promote health, education and social mobility in Africa, Asia, Europe and the US.  It has also created a social enterprise Represent, to platform work by UK creatives from lower socio-economic backgrounds and since 2020, has produced four plays and three short films.

Prospectus is delighted to be working with our client to recruit a Foundation Management Role to join the team in a part-time role (3 or 4 days per week). The person in this role will ideally be London-based, and would be expected to work from the East London office for 1 or 2 days per week.

The role:

In the Foundation Management Role, you will be responsible for coordinating and executing a wide range of activities that support the Foundation's mission and operations. The ideal candidate is organised, proactive, and passionate about social impact, with strong communication and project management skills.

This will involve coordinating annual workshops and bursary awards with the London Academy of Excellence, Tottenham (LAET), supporting graduate engagement at careers fairs, and managing the LAET Alumni Mentoring Programme including mentor recruitment, matching, and insight events.

You will identify and promote group volunteering opportunities across regions, encourage staff participation, and maintain Foundation communications including website updates and content sharing on TexNet and LinkedIn. You'll support Foundation reps in planning quarterly market events and the annual London market challenge, and deliver Foundation overviews during new joiner inductions using key materials.

The role includes presenting Foundation updates on group calls approximately three times per year, reviewing and reporting on IVAR Open & Trusting grant-making commitments annually, and participating in accountability discussions every two years. You'll engage with the London Funders Network and sector learning events, provide regular updates to trustees, and contribute to strategic discussions.  You'll also prepare and deliver an annual presentation for the company offsite, recruit and onboard new Foundation reps annually, support their regional initiatives, identify training opportunities for our Charity Staff Support & Development Fund, and manage our Sponsorship and Emergency Funds.

Finally, you'll identify and liaise with charity partners aligned with trustee priorities, manage reporting, and oversee Foundation budget planning and grant scheduling in collaboration with Finance.

The person:

The successful candidate will have:

• Strong organisational and project management skills
• Excellent written and verbal communication abilities
• Ability to coordinate with internal teams and external partners
• Proficiency in Microsoft Office and collaboration tools
• Passion for social impact and community engagement
• Ability to manage multiple tasks and meet deadlines

This role offers excellent prospects for personal and professional development within the organisation, with exciting growth potential and a consistent organisational desire to innovate and increase impact across all regions.

The Group as a whole has a culture of teamwork and solidarity, a reputation for expertise, hard work, and innovation in addition to empathy, integrity and fairness, embracing individuality and empowerment in a happy and enjoyable working environment.

The Group is committed to fostering a diverse and inclusive workplace where everyone's unique talents and perspectives are valued. As a neurodiverse inclusive employer, we welcome applications from neurodivergent individuals and strive to create an environment where everyone can thrive. Texel's dedicated Diversity, Equity, and Inclusion (DEI) committee champions initiatives to ensure that the organisation's workplace is accessible and accommodating for all.

Are you passionate about leading and shaping an advice service dedicated to supporting and empowering Disabled people? Do you want to use your expertise to grow a small team into a leading provider of high-quality, accessible advice?

This role would suit someone already working in an advice role seeking career development OR someone with experience managing advice services. We particularly welcome applications from Disabled people with lived experience, in line with our commitment as a Disabled people’s user-led organisation. We also encourage strong non-disabled allies who share our values and dedication to disability justice to apply.

You already believe in the Social Model of Disability and are keen to deepen your understanding. Together, we will grow in how we communicate, make decisions, and approach our work, championing a radically inclusive world where society removes barriers rather than disables people.

You will have in-depth and up-to-date knowledge and recent experience of providing welfare benefits casework, with a willingness to undertake further training in housing and community care. We will consider applicants able to build their base welfare benefits knowledge through intensive training over a short period.

You will carry your own caseload while providing line management, mentoring, and support to one advisor. As the team grows, your caseload will reduce, allowing you to focus more on leadership, service development, and quality assurance.

A key part of the role is leading the organisation’s preparation for the Advice Quality Standard, including the recruitment, training, and support of volunteer advisors, as part of a collaborative team with the CEO and Operations Manager.

You will foster a positive and inclusive team environment where staff and volunteers feel valued and empowered to thrive. You will be proactive in developing the service, preparing information to support funding bids, and thinking creatively about how we meet the needs of Camden’s diverse Disabled community.

The role is advertised as hybrid as some in-person presence in the office will be essential at the Greenwood Centre in London NW5 1LB.

About Camden Disability Action (CDA)

At Camden Disability Action, we believe in a world where no one is disabled by society. As a Disabled people’s user-led organisation, our work is driven by the lived experience of Disabled people and grounded in the Social Model of Disability.

We don’t just support individuals to solve immediate problems; we proactively challenge the systems that create inequality and exclusion.

Our Advice Service is central to this mission. We see advice as more than form filling or casework. It is a powerful tool to support rights, autonomy, and independent living. Through advice, we help Disabled people navigate complex systems, claim their entitlements, and take action. We listen carefully to their experiences to reveal wider societal barriers. This insight helps us influence policy, push for change, and collaborate with partners to make services more inclusive.

We are a medium-sized and growing charity. Our Advice Service is small but ambitious. We currently have one full-time Advisor and deliver a specialist service for d/Deaf people in partnership with deafPLUS. The Advice Manager will lead the development of the service to better reflect and respond to Camden’s diverse disabled communities.

Supported Housing Manager

Treasures Foundation offers accommodation and outreach to vulnerable women who have backgrounds of addiction, trauma, mental health and the criminal justice system. We provide housing and support until women can make the transition into their own homes, with some long-arm support extending beyond this period.

The Area Manager will work alongside the COO and CEO to help develop and manage the existing service as well as a new detox provision. Duties will include, but are not limited to, the following:

· Providing guidance to Specialist Support Manager, Project workers and Volunteers to support their professional development, ensuring that the service is run professionally, efficiently and effectively.

· Fostering a holistic approach to supporting staffs needs, through supervision and appraisals.

· Seeking and highlighting opportunities for change at project/ organisational level

· Creating and developing a group programme which meets the needs of the women and aims of the project, such as effective communication and conflict resolution

· Planning and managing the staff rota and Out of Hours emergency on call rota, required to meet the needs of the service

· Reviewing and auditing the service on a continual basis, ensuring that it meets both the needs of the residents and quality standards.

· Ensuring the safety of the houses by managing challenging behaviour, through conflict resolution and following procedures

· Fostering good working relationships with key stakeholders

· Overseeing the individual tailored programmes created by project staff. 

· Helping to build and develop relationships with outside organisations in order to promote the work of Treasures and identify opportunities to achieve the best outcomes for residents.

· Adhering to relevant policies and procedures

·         Ensure staff update data base system and log reports

· Updating trustees quarterly on the service by providing a written report

Person Specification

Essential

· Experience managing supported living or residential care (ideally mental health focused)

· Knowledge of working with individuals with complex or challenging behaviours

· Comfortable supporting and leading staff teams

· Strong communication and organisational skills

· Someone proactive, confident, and committed to high standards of care and support

This post is subject to an Enhanced Level with a Barred List DBS check, although we do not discriminate, and we actively welcome applications from those with lived experience of the Criminal Justice System and/or in recovery from drug and alcohol addiction.

Please note - Female only applicants please

About the Role
Type: Full-time, 35 hours per week/ 24 months FTC

We are seeking a strategic and experienced Head of Internal Audit to establish and lead a new, independent internal audit function at MAP. Reporting functionally to the Audit & Risk Governance Committee and administratively to the CEO, this role provides high-level assurance on the effectiveness of MAP’s governance, risk management, and control frameworks across both UK and international operations.
 
As a standalone position, the role will shape MAP’s internal audit vision, lead audits across all areas of the charity’s work (including field visits to oPt, Egypt, and Lebanon), and play a critical role in safeguarding MAP’s integrity, transparency, and performance.

About You
You’ll bring: A relevant professional qualification (e.g. CIA, CMIIA, ACCA, ACA, CIMA)
Significant experience (5+ years) in internal audit or risk roles, with a track record of leading audits and engaging with senior leadership. Knowledge of UK charity regulation, compliance, and audit best practices.
Strong analytical, reporting, and influencing skills. Integrity, independence, and cultural sensitivity
Field experience or work in humanitarian or NGO settings is desirable, as is fluency in Arabic.

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
 
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     

 **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

About Medical Aid for Palestinians
Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future. 

MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
 

We're looking for a kind, compassionate and resilient Service Manager to join our Braknell Young People's Service.

£40,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Join Look Ahead as a Service Manager for Bracknell Young People, where you'll oversee innovative 24 hour supported accommodation for young people aged 16-25 . You will oversee four projects and diverse teams within the Bracknell Forest Council area.

As a Service Manager, you will lead and inspire front-line staff, fostering leadership and competence development within your team. Your operational excellence will ensure effective management of all projects, maintaining high standards in service delivery. You will be responsible for upholding regulatory responsibilities (OFSTED), ensuring a safe and welcoming environment for our customers, and driving continuous improvement through quality assurance.

In this role, you will actively listen to and engage with young people, ensuring their voices are heard and their needs are met. Developing and maintaining essential external partnerships will be key to providing a robust support structure for our customers.

We are looking for an empathetic leader who can connect with young people and staff alike, showing genuine care and understanding. You should be adept at comprehending and implementing policies and procedures to benefit both customers and the organisation. Excellent communication skills are essential for effectively liaising with stakeholders, Children services, Commissioning teams, and OFSTED. A proactive approach to service development and regulatory compliance will be crucial to your success.

You'll have the chance to grow your leadership skills and advance your career in an organisation that prioritises personal development and values partnerships and collaborative efforts.

What you'll do:

- Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Responsible for maintaining quarterly staff succession plans
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
* Responsible for managing and allocating customers to support staff (casework management)
* Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
* Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
* Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
* Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
* Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
* Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI's are accurate and up to date
* Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
* Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance

Please see our website for the full job description.

As Director of Operations and Fundraising you will play a key role in driving forward the mission of Notre Dame Refugee Centre, dedicated to supporting those seeking sanctuary in the UK.

Lead a small yet impactful team to deliver a range of vital services including IAA immigration advice and ESOL lessons, with social activities.  You will work closely with our trustees, staff and volunteers to ensure that we continue to deliver life-changing support to those who seek our help.

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £78,488.17 dependent on experience and location

What is a Head of Digital, Data and Technology? 

As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.

This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.

You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The role of the Head of DDaT Portfolio Delivery will have:

• Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
• Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
• Identify risks, implement mitigation strategies, and ensure projects stay on track.
• Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
• Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
• Capable of troubleshooting technical issues and understanding software or product development intricacies.
• Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
• Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
• Familiarity with technologies used, capable of troubleshooting technical issues.

What we’re looking for:

• Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
• Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
• Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
• Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
• Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
• Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
• Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
• Able to gather technical requirements aligned with business goals and system capabilities.
• Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
• Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
• Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
• Deep knowledge of emerging digital trends and their strategic applications.
• Flexible to travel and work outside core hours as required.
• Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.