Development operations manager jobs

Location – Remote working with occasional meetings at the Charity’s Offices (Huxham Barns, Exeter), and on our farm sites in Devon, Gloucestershire and Pembrokeshire

Salary - £55,000 per annum pro rata

Contract – Fixed term (6 months). Flexible part-time, up to 14 hours per week

 

Farms for City Children offers children and young people a week in the heart of the British countryside staying on one of our farms, where they are immersed in the natural world of food, farming, and country life.  During their stay,  they participate in the seasonal tasks of the day: sowing, growing and harvesting in our kitchen gardens, caring for livestock and looking after the land, and a variety of tasks designed to build greater connection with the natural world.

About the Role

The Head of Finance is the financial lead for the Charity with responsibility for driving and implementing good charity financial practice, producing robust financial reports and financial forecasts in line with the Charities Statement of Recommended Practice (SORP), as well as providing timely provision of financial information and advice to the Chief Executive and Board to inform strategic decision making.

We are looking for an Interim Head of Finance for an initial fixed period of 6 months, pending the appointment of a new CEO. The interim Head of Finance will support the induction of the new CEO and advise on strategy for the management of the Charity finances beyond the initial 6-month period. The successful candidate will be qualified and experienced in charity finance, demonstrate strong leadership and communication skills and will also have a need at times to be hands on in supporting the routine financial transactions of the organisation.

Alongside the leadership and advisory functions of the role, the Head of Finance is also responsible for the management of the wider Finance team, working closely as a finance business partner with colleagues on the SLT and Farm School Managers, specifically:

• oversee the finance related work at each of our farms through the Farm School Managers and Farm Office Managers; effectively communicating financial information to non-financial audiences at all levels of the charity;
• the continuous improvement of the financial provision, demonstrating best practice and leading on efficiencies in financial management.

 For full details about the role, please see the Job Description and Job Information Pack.

What we Offer

In return you will receive a starting salary of £55,000 per annum pro rata and a range of benefits, which include:

• 25 days annual leave plus 8 bank holidays (pro rata)
• 6% employer contribution to NEST pension scheme
• Employee Assistance Programme

 

How to Apply

To apply, please download and fill out our application form and apply via our website. 

 

Deadline for applications is Thursday 29 May 2025. Interviews to be held on Wednesday 4 June 2025.

 

We are unable to accept just cover letters and CVs.

 

NO AGENCIES PLEASE – DIRECT RECRUITMENT ONLY

As Portsmouth Cathedral continues its journey of growth and expansion, we seek a CFO who will not only ensure financial oversight and compliance but also drive strategic initiatives to foster financial sustainability. Your expertise will be instrumental in solidifying the Cathedral’s financial position, optimising its resources, and advancing our service to the community.   

Following the implementation of the Cathedrals’ Measure 2021, and the registration of Portsmouth Cathedral as a charity in March 2024, the new role of Chief Finance Officer, funded by the Cathedrals Sustainability Fund, will support Chapter, the Cathedral’s governing body, in offering strategic financial leadership. Reporting to the Chief Operating Officer (COO), the CFO will be part of the Senior Management Team (SMT) and will manage a small team and will oversee the operational processes and functions, and communicate the necessary assurances, information and reports to the Senior Management Team, Chapter and the Board of our to be established trading company periodically. This will involve communicating complex financial ideas and information to a range of stakeholders (mostly non-financial).   

The successful candidate will be CAEW, ACCA or CIMA Qualified or similar and be able to show continued professional and personal development .  They will have:

•  Demonstrable experience in strategic financial leadership, with a track record of leading financial governance, compliance, and team development.   

• Strong knowledge of VAT, tax planning, and advanced accounting practices.   

• Excellent verbal and written communicator with an enthusiastic can-do approach and the ability to convey complex financial information to diverse stakeholders clearly and effectively.   

• Experience of dealing with colleagues, trustees and stakeholders.  

• Excellent analytical and reporting skills, proficient in financial software and Microsoft Office Suite.   

• Familiarity with a multi-fund accounting software   

• Empathy with the ethos of the Church of England. 

They will be:

• Commited to upholding the highest standards of safeguarding practice.

• Commited to equal opportunties and inclusivity and at ease when working at all levels. 

• Self-motivated.

• Highly collaborative and have excellent interpersonal skills including warmth, tact, diplomacy, discretion and imagination.

• Meet the standards required to pass a Fit and Proper Persons test. 

Safeguarding

The position is subject to a Basic DBS check as well as the ongoing safeguarding training provided by the Church of England and Diocese applicable to this role.

Benefits

• Annual leave allowance of 27 days per annum (FTE) plus public holidays
• Employer pension contributions of 7.5% plus employee contribution.
• Commitment to professional development and training
• Cash health plan

Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.  

We are looking for an experienced and inspiring leader and adviser to join our Information and Advice Service and lead our wonderful advice team. Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. Our Information and Advice Service aims to improve the quality of life of older people and their carers through the provision of independent advice and support.

Purpose of the role: 

· To lead and manage a team (staff and volunteers) to deliver an outstanding information and advice service to older Wandsworth residents and to retain our professional accreditations.

· To support older people with high levels of income deprivation and health inequality to successfully identify and access benefits, health and social care, and other services, such as scams awareness, as needed.

We are seeking a Dementia Carers Support Officer who can make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge. We are a Queen's Award winning charity with over 30 years experience of supporting unpaid carers in Redbridge. The post holder will focus on supporting carers of someone with dementia, by providing them with advice, information, referrals and access to peer social and learning activities.  The role requires an understanding of health and social care services, particularly in relation to support for unpaid carers and someone who can show compassion and understanding to carers in crises or facing complex challenges.  A key outcome is ensuring carers can live a healthy and fulfilling life alongside caring and not be at risk of acute isolation.

This is a varied role, suited to someone with the experience and confidence to lead peer groups, activities, outreach and work with professionals at all levels.  There is plenty of scope within the role to develop new services in response to carer needs.  The post holder will work within a team of Community Support Officers. This is a job-share post with an existing part-time Dementia Support Officer.  The role is based mainly in Ilford and throughout Redbridge, with some home working.

Marketing and Communications Manager

Do you have experience of working on the production of high quality video and audio content and an active interest in podcasting?

We’re looking for a gifted and committed marketing professional with an excellent understanding of digital and social media, experience working on the production of high quality video and audio content and an active interest in podcasting.

As well as technical abilities like experience with social media management software and great copywriting skills, you’ll need to be able to work well in a team.

If this sounds like you, then apply today!

Position: Marketing and Communications Manager

Location: Hybrid – London-based, with flexibility to work from home

Hours: Full-time

Salary: £32,000 to £35,500 per annum

Contract: Permanent

Closing Date: 18 May 2025

Interview Date: 1st round online on 28 and 29 May 2025, 2nd round in London on 2 June 2025

The Role

The Marketing and Communications Manager is a core role. You will work directly with the Head of Content and Communications (HoC) and Creative Content Designer and Animator on the delivery of a communications strategy focused on increasing visibility and impact.

Utilising an excellent understanding of digital marketing and content creation, you will manage the digital and social media channels, leading on the development and delivery of high-quality video, audio and image based content, work on communication strategies to support new research and report launches, and work closely on the production of podcasts including The Sacred podcast.

It will also involve working with the Operations and Events Manager across the online and offline events programme. 

About You

You will have excellent copywriting and content development skills, with the ability to write engaging, audience-focused content across different formats. Highly creative, with the ability to produce compelling multimedia content and oversee production from concept to execution, you will have experience in planning and executing digital marketing and promotional campaigns

You will also have:

· An interest in and/ or experience of podcast production

· Strong organisational and project management skills

· Proven experience of using social media management and Ads manager software (e.g. Sprout Social, Hootsuite, Podigee, Twitter, Instagram and Facebook ads)

· Experience of using social media reporting tools (e.g. Google Looker Studio) to generate performance insights

· Experience using social media platforms, website content management systems and IT systems including Microsoft Office

· Experience of using video editing software (e.g. Adobe Premier Pro)

· Filming experience with knowledge of mirrorless cameras (e.g. Sony A7iv)

· Experience of using audio editing software (e.g. Logic Pro X, Izotope RX11)

Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Marketing, Communications, Marketing and Communications, Digital, Digital Marketing, Digital Communications, Digital Marketing and Communications, Marketing Manager, Communications Manager, Marketing and Communications Manager, Digital, Digital Marketing Manager, Digital Communications Manager, Digital Marketing and Communications Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

In the ever-changing landscape of youth work, it is vital that young people in Berkshire have access to safe spaces where they can build positive, trusting relationships and develop their talents, skills, and aspirations.

Berkshire Youth has been supporting youth organisations and delivering a range of youth services across Berkshire for over 85 years. This role will expand and enhance Berkshire Youth’s existing work, ensuring a dynamic and responsive youth offer at the Waterside Centre in Newbury.

This role involves managing key operational and governance functions, supporting the Executive Director and President, and ensuring the smooth running of various committees and Special Interest Groups (SIGs). The Executive Administrator will also assist with the ABN fellowship scheme.

Key Responsibilities of the Executive Administrator

Executive & Governance Support

• Provide administrative support to the Executive Director and President.
• Manage the President’s inbox, responding to or escalating queries as appropriate.
• Coordinate and schedule meetings, including preparing agendas and drafting and distributing minutes.
• Process and track expense claims for the Council and Executive team.
• Organise bookings for the President, including travel, hotels, and restaurants.

Committee & Fellowship Support

• Provide full administrative support to the Services Committee, including scheduling meetings, preparing documents, and taking minutes.
• Undertake projects for the Services Committee as required, including data analysis
• Assist Governance & Grants Manager with the administration of the ABN Fellowship Programme, including maintaining records and supporting application and review processes.
• Liaise with Special Interest Groups (SIGs) on behalf of ABN

Financial & Operational Support

• Ensure office supplies are maintained, including stationery and consumables
• Assist with financial administration, including processing expenses and payments.
• Liaise with finance teams to ensure smooth financial operations.
• Deputise for Website & Finance Officer in their absence
• Assist with budget tracking and financial reporting as required.

The ABN has a small office team, and all staff members are required to take on duties outside of their main job description from time to time.

Skills & Experience Required

• Previous experience in an administrative or executive support role
• Ability to work in a small team
• Proficient in Microsoft Excel
• Strong organisational skills with attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and work under pressure
• Experience handling financial processes, such as expenses and budget tracking
• Proficiency in Microsoft Office and administrative systems
• Desirable: Experience in a membership organisation or medical association
• Desirable: Experience of the medical, healthcare or research sectors is welcomed

Why Join Us?

This is an exciting opportunity to work in a dynamic and impactful role supporting professionals in neurology. The ABN offers a collaborative work environment with opportunities for professional growth and development.

If you are a proactive administrator looking to take on a varied role within a prestigious medical association, we encourage you to apply.

Benefits

• 28 days annual leave + 8 public holidays (pro-rata)
• Additional annual leave days after 3 years of service
• Generous pension contributions: you put in 1%, we’ll put in 10%
• Professional development programme including regular 1:1s, appraisals and training opportunities
• Hybrid working and flexible hours
• Time off in lieu for ABN event attendance

Commitment to Equality Diversity and Inclusion

We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

To support the Finance team with efficient and effective financial processing and financial controls, by holding responsibility for the various admin tasks within the team. To maintain close working relationships with other AKF (UK) employees and provide cover of key responsibilities for the Finance Officer (Expenditure) and Finance Officer (Income).

KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES

Financial administration

• Administration of the donations inbox, liaising with donors and prospective donors for simple queries. Ensuring good organisation of the inbox with a clear labelling system.

• Draft donation acknowledgement letters for donors to acknowledge donations received.

• Management of Raisers Edge donations management system, including:

review of potential duplicate donor records

ensuring documentation for Gift Aid donors

making edits and updates to donor records as and when required.

• Creation of a tracker for Raisers Edge issues to ensure these are managed and dealt with appropriately.

• Follow up with donors who have expressed an interest in Gift Aid.

• Liaising with the Comms team to ensure maintenance of supporters contact list.

• Digital archiving of paper-based records held within the Finance Department.

• Support Finance Managers with the organisation of the shared drive and the Sharepoint site.

• Management of Finance policy and procedure documents library on the shared drive, ensuring these are up-to-date and accessible to staff.

• Scan letters received for finance and deal with these appropriately (sharing with the relevant individual and/or filing on the shared drive).

• Download bank statements on a daily basis and save on the shared drive.

Financial controls

• Reconciliation of simple balance sheet accounts (e.g. petty cash, debit notes, deposit accounts) on a monthly basis. • Reconciliation of properties bank accounts and deposit accounts on a monthly basis.

• Support the Finance Officer (Income) with donations collections and trips to the bank to deposit cash and cheque donations, ensuring all cheques and cash received are banked promptly and securely.

• Provide assistance with the annual audit and the preparation of the statutory accounts, particularly with regard the provision of supporting documentation.

Financial processing

• Manage the corporate credit card process and user register, including onboarding of new users.

• Issue monthly credit card statements to staff members for their expenses submissions.

• Conduct first finance review of monthly credit card submissions and collate the supporting documentation submitted, ready for posting.

• Collate Out of Pocket expenditure claims and conduct a first review of these before processing by the Finance Officer (Expenditure). 

• Support the Finance Officer (Income) with quarterly donor pledge statements process.

• Post property and Victoria Hall interest, bank sweeps, and charges into Business Central.

Supporting others

• Perform any other financial duties and responsibilities as assigned by the Financial Controller, Properties Finance Manager, Head of Finance and Operations.

• Supporting Finance Officers (Income and Expenditure) and covering key tasks in their absence

Qualifications

• Educated to A-Levels (desirable).

Experience

• Experience using Excel and MS Office suite.

• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios, and to address them proactively

• Experience of charity accounting and knowledge of such requirements (desirable).

Skills

• Highly organised with good administrative skills.

• Good interpersonal, customer care and liaison skills with a wide range of stakeholders.

• Fluent in oral and written English.

• A commitment to high professional and personal standards and continuous improvement.

• Strong numerate skills with acute attention to detail.

• Ability to work under pressure, manage competing priorities and delivering to tight deadlines.

Knowledge

• Understanding of and appreciation for ADKN’s goals, values and ethics.

• Awareness of charity accounting, charity fundraising regulation and company legislation.

Application Details:

• Must have right to work in the UK.

•Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

Contract Type: Permanent

Salary: 45K P/A

Hours: 37.5

Hybrid

Intro:

• This is an exciting opportunity to join a dynamic and aligned staff team at Greenwich Foodbank (GFB) working towards realising our vision of ending the need for food banks in the Royal Borough of Greenwich. 
• Through this new organisational role, you will proactively create and grow a sustainable fundraising income, through engaging and working alongside grant giving trusts and foundations as well as corporate organisations across London and the UK.
• Drawing on your proven track record and fundraising expertise, you will be growing income and building relationships with trusts and foundations as well as corporate partners to achieve and exceed annual income targets and KPIs. You will have the capacity to create and craft compelling funding proposals that successfully engage and attract donors in line with GFB’s strategic goals and organisational values.
• You will be aligned with the shared values, vision and strategic goals of ending the need for food banks in the Royal Borough of Greenwich and passionate about our organisation's values of dignity, community, justice and compassion in all areas of your work.

Key Responsibilities:

• Through comprehensive and considered research, you’ll outline a sustainable and achievable fundraising strategy that identifies and prioritises a pool of potential grant giving trusts and foundations funders for GFB. Your work will demonstrate your commitment to excellence. 
• You will manage the ongoing relationships with grant giving trusts and foundations funders, ensuring they receive excellent stewardship, timely reporting and that GFB is able to maximise its existing potential funding streams.
• In this role, you will forge relationships with potential funders, develop and submit timely and winning funding applications and work alongside GFB’s impact and operations team to provide relevant and impactful feedback to funders. 
• You will proactively identify, engage and build good relationships with prospective corporate donors, successfully securing them as funding partners. 
• You will deepen engagement and grow the relationships, partnerships and collaborative potential with existing corporate donors.
• Working with colleagues across GFB, you will develop authentic, compelling, creative and winning funding and partnership proposals that can successfully engage prospective partners through the alignment of our values, vision and strategic work with their needs, motivations and areas of interests. Alongside this you will engage potential funders in our Changing Minds work as we seek to change the conversation on food poverty in our area to a proactive and preventative rather than reactive approach. 
• You will work collaboratively with other local organisations and Trussell affiliated food banks across London and the South East, identifying and progressing opportunities for joint funding proposals and partnerships. 
• You will develop, monitor and manage a fundraising portfolio capable of generating an income that not only covers our annual charitable operating spend but also follows a fundraising framework that sustainably allows Greenwich Foodbank as an organisation to reach its strategic goals.
• You’ll establish a fundraising pipeline, including a range of KPIs that can be tracked and that will enable you to make informed projections regarding future income. 
• You will forge strong relationships with stakeholders across the local community and the wider Trussell network, sharing best practice and learning from other charities across the network. You will proactively take advantage of any fundraising training and skills development opportunities and engage with any joint fundraising opportunities. 

Skills

• You will have established experience and a proven successful track record of trusts and foundations fundraising 
• You will have good experience of corporate partnerships fundraising. 
• You will have excellent written and verbal communication, presentation and relationship management skills. 
• You will be confident in public speaking and you’ll be able to inspire and motivate new and existing funders. 
• You will have experience of setting, managing and reporting against fundraising KPIs.
• You will be tenacious and able to embrace, develop and shape a new role.
• You’ll be well organised, proactive, and a self-starter who is able to self-motivate. 
• You will be able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

Please note we will be interviewing candidates as applications are received and may close the vacancy earlier if a suitable candidate is identified. Candidates are advised to apply as early as possible. These dates may be subject to change.

Content and Events Officer

Full Time: 35 hours per week | Permanent | Hybrid | Closing Date 19th May 2025

Starting Salary: £28,300 per annum

 

Job Reference: EAO01 (Please quote this on any correspondence)

The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally.

We are seeking a dynamic and enthusiastic Content and Events Officer to join our team. The successful candidate will play a key role in delivering exceptional events and award ceremonies, ensuring smooth operations and excellent customer service throughout. If you are passionate about events, marketing, and awards management, with a flair for creativity and attention to detail, we want to hear from you.

Reporting to the Events & Awards Manager, the ideal candidate will:

• Assist in the creation and execution of social media and email marketing campaigns, event promotion, and sponsorship activities.
• Support speaker, sponsor, and stakeholder communications, including briefings, follow-ups, and query management.
• Coordinate event logistics, including site visits, accommodation, and travel arrangements, and provide onsite event support.
• Contribute to the administrative tasks of the awards, including eligibility checks, judge support, and website updates.
• Provide ongoing support to the Events & Awards Manager, assisting with content research, video editing, and general operational duties.
• Provide additional marketing support to Facet Publishing, assisting with social media and email marketing campaigns

We are looking for someone with experience working in event or awards, or at least a strong interest in this area. You should have some experience in social media management and email marketing campaigns, with excellent communication and organisational skills. The ideal candidate will be creative, proactive, and able to manage multiple tasks effectively. Proficiency in IT, including MS Office, and familiarity with tools like Canva or Adobe Creative Suite would be advantageous. Strong attention to detail and the ability to work collaboratively is essential.

It is not essential for the candidate to possess prior knowledge of the sector, but they will have the right level of knowledge and enthusiasm to learn rapidly and use their transferable skills to succeed in this role.

If you are ready to contribute to the success of our events and awards, we invite you to apply.

About CILIP

The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.

This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.

Our office is conveniently located just a short walk from St Pancras, Kings Cross and Euston stations.  Embracing the future of work, CILIP supports hybrid working, allowing the successful candidate the option to work from home three days a week.

Why work for CILIP

• Hybrid working
• 27 days' annual leave plus public holidays (increasing after 3 years’ service)
• Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
• Access to CILIP’s Employee Assistance Programme through Vivup
• Perkbox employee discounts and wellbeing hub
• Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave
• The option to buy up to 5 days' additional annual leave (pro-rata for part time employees)
• Annual flu vaccination voucher
• Contribution to eye tests and glasses for DSE use

How to apply

To apply for this role, please send an up-to-date CV along with a letter of application (no more than two A4 pages) detailing your suitability for the role based on the role description by 11:59pm on 19th May 2025

Interview dates

• First interviews (virtual) will be held on 27/28th May via Teams
• Second interviews will be held on 9th/11th June

CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups.

For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.

Registered Charity No 313014

Director of Corporate Services
 
We have an exciting opportunity for a Director of Corporate Services to join our Senior Management Team and provide expert leadership of our Corporate Services Directorate, specifically our facilities, finance, IT and registration teams, as well as carry responsibility for audit, risk and assurance, and support our Audit, Risk and Finance and Investment Committees. Reporting to the Chief Executive and Registrar, this is a high-profile and satisfying role requiring credible and visible leadership, demonstrable business expertise and high attention to detail, underpinned by adherence to GOC values and active promotion of equality, diversity and inclusion, enabling everyone who works for the GOC to give their best for the maintenance of public confidence in the professions we regulate and the public we serve.

You will join our senior management team (SMT) at an exciting time. For the third year in a row we have met all 18 of the Professional Standards Authority’s (PSA) Standards of Good Regulation, and through harnessing the ideas and talents of all our people you will help successfully realise our new strategy ‘Safe and effective eye care for all’, alongside sharing collective responsibility for the GOC’s overall management and smooth operation, where our focus is to consolidate and extend our achievements in our ambition to be a world class regulator.

We are particularly interested in candidates who can operate strategically in relation to audit, risk and finance and are skilled at leading a Council or Board and its committees to identify and manage key risks, plan mitigations and develop internal controls and associated assurance activity to ensure our finances and management of corporate and departmental risks match our strategic ambitions. You will also chair our monthly SMT risk register meetings and be adept at preparing comprehensive and well-written reports and briefing papers to help inform good decision making and accurate reporting.

Maintaining the integrity and accuracy of our register is paramount, as is managing registration renewals and applications for registration, including from optical professionals registered overseas. A key focus here is learning lessons from never events and engaging with PSA’s review of our performance in this area. We are also making a significant investment from our reserves to improve our digital infrastructure. This includes implementing a new MyGOC platform, with the build phase just launched. We anticipate this will deliver improvements to our digital interface with our registrants, and to our ability to provide excellent customer-service. as well as facilitate positive operational improvements. Our digital-first strategy describes our ambitions for the next five years to be a digitally enabled, cyber secure organisation, including through the appropriate use of AI, ensuring all our people are fully supported in their use of our digital environment.

We have recently moved office into temporary accommodation at One Canada Square, with a second move planned into our new office in late June 2025. Your leadership of our facilities team will be central to managing this move, identifying and managing risks and capitalising on the opportunities a new office will bring to the development of our internal culture.

In addition, your strategic leadership of our expert finance team will ensure our effective financial management, regulatory compliance and optimisation of resources, and ensuring our financial resilience, and continuously improving and managing our financial capabilities so that we are best placed to finance our functions efficiently. An important dimension of the role will be the support and advice you provide to the Chief Executive, Chair and Council, SMT, committees, panels, workers, members and employees on all matters relating to the delivery of Corporate Services in accordance with our statutory responsibilities. Your leadership and development of a high-performing multi-disciplinary team will also ensure we meet current and anticipated regulatory needs and public protection within an ever-changing landscape.

If you share our values, have the expertise and skills to take our practice to “world class” and aspire to have an impact beyond the boundaries of your role, helping to shape eye care regulation at this exciting time, we would be delighted to hear from you.

Please note your application will not be accepted without a statement of no more than 2 sides of A4 indicating how you meet the ‘essential skills, experience, qualifications’ and ‘critical competencies and behaviours’ given in the Person Specification on page 13 in the Recruitment Pack, in order to demonstrate your ability to deliver the key accountabilities listed on pages 10-11 of the Recruitment Pack.

Important dates:

Closing date for applications - Wednesday 4 June 10am

Shortlisted candidates will be asked to attend the following:

Wednesday 18th June 2025: staff networks engagement and SMT engagement (Two sessions, about 20-30mins each, online – via MS Teams)

Friday 20th June 2025: In person competency-based interview at either our new office at One Canada Square or other London location. At interview you will be invited to make a short (3-4 min) presentation on a topic provided approx. one week in advance of the interview.

If these dates are problematic, please indicate in your covering email/ letter. Some flexibility may be offered, but this is not guaranteed.
 
PLEASE SEE RECRUITMENT PACK FOR FULL INFORMATION ON THE ROLE AND HOW TO APPLY
 
Location: Canada Square, London
Contract Type: Permanent
Hours: Full time, 34.75 hours per week
Salary: £107,115 - £134,710
 
You may also have experience in the following: Director of Corporate Services, Head of Corporate Services, VP Corporate Services, Director of Business Operations, Director of Administrative Services, Director of Corporate Operations, Corporate Services Manager, Executive Director – Corporate Services, Chief Administrative Officer Strategic planning, Operational management, Corporate governance, Compliance & risk management, Financial oversight / budget management, Organizational development, Executive leadership, Stakeholder engagement, Cross-functional leadership, Corporate administration etc
 
REF-221 547

Are you a passionate and experienced leader in the field of drugs and alcohol rehabilitation? WithYou Chy is seeking a dedicated Residential Service Manager to oversee our trauma-informed transformative 18 bedded residential facilities and be responsible for a great team of Counsellors and Support Workers.If you have a strong background in mental health and previous experience in residential services, we want to hear from you.

All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. Please note that the closing date for this role is 30th May 2025 however; we may close early should sufficient applications be received, so early application is advised.

At WithYou Chy, we are committed to providing compassionate and effective support to clients as they follow their journey through rehabilitation to recovery. Our team is dedicated to fostering an environment of recovery, growth and empowerment.

As the Residential Service Manager, you will play a pivotal role in ensuring the delivery of high-quality rehabilitation service. You will manage day to day operations, link with our community services to support pre rehab and aftercare following the client's journey through rehabilitation and ensure compliance with CQC standards while promoting the well-being of our clients.

Key responsibilities: 

• Oversee the management of residential service, ensuring high standards of care and support 
• Lead, mentor and develop a skilled team of Counsellors and Support Workers
• Foster a positive and inclusive environment that promotes recovery and personal development 
• Ensure compliance with CQC regulations and maintain an excellent standard of service delivery 
• Collaborate with WithYou services in the community and through central support teams 
• Support the development of policy, SOP and guidelines for the service

Essential Skills

• Level 5 Qualification in Leadership and Management 
• Qualification in Social Care
• A proven track record of managing and leading drug and alcohol services or mental health services (or comparable services) preferably within residential service
• Understanding of CQC, person centred and outcome focused practice; safeguarding
• and risk management
• Knowledge of working in Mental Health/ Drugs and Alcohol residential care service
• Excellent leadership, communication and organisation skills 
• Strong interpersonal and relationship building skills
• Problem resolution and solution focused with ability to prioritise
• Ability to work effectively with diverse team and foster collaboration
• Verbal and written communication skills
• IT competent

Job Purpose

We are looking for a CEO with a passion for animal welfare, who will contribute to our mission of rescuing, rehabilitating, and re-homing animals in need. Our new CEO will want to actively promote kindness and the prevention of cruelty to animals, and be driven by a desire to give those in our care a second chance in finding their forever home.

They will expand our profile across the Blackpool and North Lancashire region, working closely with the trustees to create a robust business plan, and have overall responsibility for the Branch Centre, our shops and the day to day running of the charity 

Role Responsibilities

People

Have overall responsibility for all branch employees, including recruitment, employee development and performance assessment.

Income Generation, Fundraising and Publicity

Lead income generation, actively championing and contributing to fundraising events, whilst introducing new ideas and new activity.

Have overall responsibility for the Branch retail operation, working closely with the managers to ensure that individual shops meet annual sales targets.

Work with the trustees in developing the retail strategy and the growth opportunities of new outlets. 

Digital Media and Marketing

Be responsible for developing the use of digital media to deliver the charity's vision, mission and strategy.

Work with the trustees to develop a marketing strategy, helping our Branch reach more people and generate additional income.

Financial Performance, Governance and Administration

Together with the trustees, develop and implement robust policies, procedures and controls in line with RSPCA guidelines and law, and produce annual budgets and reports for the Branch.

Security, Maintenance and Health and Safety

Ensure the Branch fulfills its duty of care for the health and safety of employees, volunteers and others on site, and have overall responsibility to ensure that the buildings, land and equipment belonging to the Branch are maintained in a safe and secure manner. 

Animal Welfare

In collaboration with the Animal Centre Manager, ensure the Branch delivers on its commitment to care for and ensure the welfare of animals, overseeing compliance with RSPCA standards and policies, relevant legislation and best practice in the provision of animal welfare services.

Person Specification

You have:

• A passion for the care and welfare of animals
• A proven track record of leading and motivating people to deliver the strategic aims of a business/charity
• Excellent written and verbal communication skills, and also the ability to listen to the opinions of others
• Excellent organisational skills and the ability to multi-task
• A desire to design and implement systems and processes, enabling delivery of our overall strategic aims
• A full UK driving licence

You have expertise and experience in:

• Operating at a senior strategic leadership level
• Project management and business planning
• Business development and growth
• Budget management
• Business and financial reporting
• The use of technology and digital media

You are:

• Flexible, with an ability to adapt to different situations and willing to 'get your hands dirty'
• A people person who is approachable and enjoys working with others, communicating effectively to build strong relationships
• Proactive and forward-thinking with an ability to plan ahead 
• Able to prioritise conflicting demands and thrive under pressure
• Committed to the highest levels of integrity and effort

Shortlisted candidates will be contacted after the closing date and Interviews will be held on a day to be confirmed in June.