Development operations manager jobs

Summary

• Diary and meeting planning and management
• Manage correspondence correspondence including triaging of emails and letters and drafting responses or responding appropriately on behalf of the Bishop.
• Oversight and support of clergy HR processes including
• Office Management
• Finance

• Flexibility to work at the Bishop's Office when required.
• Occasional hybrid working will be considered.
• 35 hours per week hours exclusive of an hour unpaid lunch break, to be taken at a time agreed with the Bishop, but some flexibility will be required from time to time.
• Based onsite at Flourish House, Cathedral Park, Wells, Somerset BA5 1FD

The closing date for applications is 11:59pm on Friday 8nd January 2026.

Interviews will take place on Friday 16th January 2025 at The Bishop's Office, The Bishop's Palace, Wells, BA5 2PD.

• A salary of £30,307 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

What you’ll do

- Delivery (Local)

• Lead inspiring, safe, hands-on farm visits for children across Leicestershire.
• Build and maintain positive relationships with local farmers and schools.
• Tailor experiences that spark curiosity and help children connect with food, farming, and the natural world.

- Programme Support (National)

• Support the smooth running of the national Farm Discovery programme.
• Manage data, budgets, and reports to ensure high-quality, consistent delivery.
• Help refine systems, support meetings and recruitment, and contribute to programme monitoring and development.

About you

You’ll be a confident educator and communicator who:

• Loves engaging children through outdoor and food-based learning.
• Is highly organised, detail-driven, and comfortable managing programme information.
• Builds strong relationships with teachers, farmers, and colleagues.
• Is proactive, solution-focused, and committed to inclusion and safety.

About The Country Trust

For over 40 years, The Country Trust has helped tens of thousands of children experience the countryside first-hand. As part of our warm, supportive national team, you’ll play a key role in shaping transformative learning, both in Leicestershire and across England and North Wales.

Deadline: Midnight, Sunday 4th January.

Head of Interpretation & Programming - Maternity Cover
Location: Slimbridge - Hybrid
Salary: £42,580 per annum
Vacancy Type: 12-month Fixed Term contract
Hours: Full Time, 37.5 hours per week
Function: Engaging visitors and communities with wetlands

About The Role

Do you have a track record of developing and delivering experiences for visitors in the natural environment, arts, culture or attraction sector? Do you want to enable WWT to captivate our audiences as Head of Interpretation & Programming? If so, we would love to hear from you.

Reporting to the Director of Operations you will work alongside the Head of Experience Development, Head of Living Collections and Head of Learning to support sites to develop and deliver inspiring experiences for our visitors which connect them with our cause.

You will be the lead specialist advisor for interpretation and programming, and along with your team, play a critical role in supporting the development of excellent visitor experiences across all our sites, creating opportunities for people to experience nature in ways that inspire and move them and embedding nature connectedness in our programmed approach.

About You

We are seeking an individual with:

• Extensive experience in the development and delivery of events, visitor experiences and engagement in the natural environment, arts and culture or attractions sectors.
• Ability to think strategically and identify areas where experiences can support the delivery of organisational strategy.
• Experience of building partnerships with external creatives and organisations.
• Ability to lead, inspire and motivate teams, both in a direct and matrix management capacity.
• Strong experience of managing annual budgets and projects up to £500k
• Strong experience of writing creative briefs, managing creative consultants and designers.
• Excellent communication, influencing and negotiating skills including internally at a senior level and externally with partners.

While this post is based in Slimbridge Wetland Centre with the opportunity for hybrid working, it is expected that the role would work from site twice a week and as required for key meetings.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

 Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Closing Date: 16/12/2025

We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

At WWT, we're committed to creating an inclusive, supportive workplace where diversity is celebrated and everyone can thrive as their full selves.  We actively welcome applications from individuals under-represented in the environmental and charity sectors.

No agencies please.

This role is known internally as Representation Coordinator.

The Role
As a Representation Coordinator at SUSU, you'll be part of a fast-paced, expert team working together to deliver our Representation offer. You'll coordinate and assist in the effective operation of the Representation team by encouraging and supporting our Student Officers, Academic Representatives, and subject based societies.  You will maintain and develop the Academic Representation structure, and maintain the transparency and integrity of the democratic structures of SUSU. You'll work to strengthen the student voice and identify issues that SUSU can take forward on behalf of SUSU.

About You
Whilst not essential, it's desirable that you hold demonstrable knowledge and understanding of University academic structure and processes in the Higher Education sector, and have experience in the specialist area of work - Student Representation. It's essential that you have experience in project development and management, delivery of training, and have excellent office administration skills, and you must be able to work in a student-lead environment of elected officers. You can find the full Person Specification within the Role Profile attached.  

About Us

We are the University of Southampton Students' Union (SUSU) – independent from the University and run by students, for students. Our vision is simple:  SUSU is here to enrich the life of every student. We are a workplace that’s buzzing with life, ideas, and opportunities – where your work directly shapes the student experience. 

As part of our team, you'll enjoy: 

• Salary of £27,012 to £29,049 per annum
• Generous paid holiday - 24 days per year, plus eight closure days (around Easter, August and Christmas) on top of eight bank holidays (and an opportunity to purchase up to an additional week of holiday). 
• Great pension – we contribute 10% into your defined contributions pension scheme. 
• Travel perks – discounted UniLink and Blue Star bus passes, a Cycle-to-Work scheme. 

To find out more about SUSU and our benefits, visit our website. 

Apply Now

You can easily apply using your CV and covering letter by clicking on 'Apply Now'. 

For further information prior to submitting your application, please see the contact details listed within the job advert on our website.

Closing Date: 12pm, 17 December 2025 

Interview Date: 8 January 2026

Please note feedback will not be provided if you are not shortlisted for interview.   

SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters. 

Join Spectra in making a real difference. We’re seeking a passionate and proactive Outreach Coordinator for the Sex Worker Support Service (SWSS) to coordinate outreach activities, line manage a dedicated team of outreach staff, and strengthen partnerships that support sex workers across London. This role is central to delivering holistic health and wellbeing support, championing lived experience, and driving service innovation in a dynamic, inclusive environment. 

Key Responsibilities: 

• Coordinate and deliver outreach activities within the Sex Worker Support Service (SWSS), ensuring services meet community needs and support ongoing development.

• Oversee health and wellbeing programs, enabling access to appropriate support and resources for service users.

• Manage and support the outreach team, including line management, recruitment, training, scheduling, and performance monitoring.

• Build and maintain partnerships with local providers and agencies to strengthen referral pathways, share information, and promote training opportunities.

• Ensure effective monitoring and reporting, including data collection, case audits, and contributing to high-quality evaluation and service improvement.

• Represent Spectra and liaise with stakeholders, centering lived experience in service design and delivery while safeguarding and promoting community engagement. 

Skills and Qualities: 

• Leadership & Collaboration: Ability to manage and support a diverse team, build strong stakeholder relationships, and lead projects with a proactive, solution-focused approach.

• Knowledge & Values: Strong understanding of safeguarding, diversity, and LGBTQ+ issues, with a non-judgemental attitude and commitment to equity and inclusion.

• Communication & Organisation: Excellent project management, time management, and communication skills, with the ability to analyse data, write reports, and engage communities effectively. 

Location: This role will be hybrid with a requirement to be based at Spectra’s office in Vauxhall at least twice a month. 

Please complete and return the application form from our website, including the personal statement and diversity monitoring form – we do not accept CVs or incomplete applications. 

The deadline for applications is 5pm on 8th January. 

Interviews will be held from 15th to 22nd January 2026 at Spectra’s office in Vauxhall.

As CEO, you will work closely with our Board and Senior Leadership Team to shape a bold vision for Bolton CVS, ensuring our work remains innovative, inclusive, and impactful. You will enable trust, shared accountability, and collective ambition; strengthening our position as a catalyst for collaboration, equity, and social change.

From influencing policy to driving investment into the sector, your leadership will help organisations and individuals thrive. You will champion financial sustainability, nurture a values-driven culture, and enable colleagues to take ownership and deliver exceptional support.

As a trusted advocate, you will represent Bolton CVS and 10GM in strategic spaces and high-profile events, amplifying the voice of the VCSE sector and forging partnerships that unlock opportunity and resilience.

We're looking for someone who:

Leads with Energy: Brings dynamic, values-driven leadership that motivates teams and partners toward shared goals. Creates momentum and a culture of ambition and collaboration.

Thrives in the Fast Lane: Enjoys an evolving environment and embraces new challenges with enthusiasm, agility and resilience.

Adapts and Innovates: Translates strategic ambition into clear priorities and measurable outcomes that deliver lasting change. Anticipates future needs, embraces innovation, and leverages new approaches to strengthen organisational and sector-wide effectiveness and impact.

Celebrates Diversity: Promotes equity, diversity, inclusion and belonging. Builds an organisational culture where all voices are valued and shape decisions.

Connects Hearts and Minds: Builds authentic relationships with stakeholders, partners, and communities. Creates trust and shared purpose to unlock collaboration and collective impact.

Speaks the Language of Impact: Communicates with clarity and influence across diverse audiences. Articulates complex ideas in ways that inspire confidence, engagement, and action.

Navigates Complexity: Provides strategic leadership across internal operations and external partnerships. Balances organisational priorities with sector-wide opportunities to drive alignment, collaboration, and sustainable outcomes.

Leads Through Challenge: Provides confident, values-driven leadership in sensitive or high-pressure situations. Creates space for constructive dialogue, builds consensus, and transforms challenges into opportunities for growth and resilience.

Ready to Lead Boldly? If you’re prepared to bring vision, energy and influence to the table, this is your opportunity to strengthen the future of Bolton CVS, 10GM and the wider VCSE sector. As CEO, you’ll be at the heart of driving collaboration, championing equity, and unlocking potential, helping organisations and communities thrive. This isn’t just a role; it’s a chance to lead with purpose and make a lasting impact.
 

Fundraising & Donor Care Administrator

Location: Hybrid (3 days in office, 2 days remote)
Contract: Fixed-term
Hours: Full-time, 37.5 hours per week
Salary: £28,000-£30,000 per annum
Reports to: Donor Care & Supporter Experience Manager

About Chain of Hope

Chain of Hope delivers life-saving cardiac care for children in developing countries. Through a global network of volunteers, medical teams, and supporters, we ensure children receive the surgeries they urgently need.

The Role

We are looking for a highly organised and detail-focused Fundraising & Donor Care Administrator to join our fundraising team. This role is central to ensuring excellent donor care, accurate income processing, and maintaining high-quality data records. You will work closely with the Donor Care & Supporter Experience Manager to keep operations running smoothly across all fundraising streams.

This is a fantastic opportunity for someone early in their fundraising or charity operations career who wants to develop their skills within a busy and impactful organisation.

Key Responsibilities

• Act as the first point of contact for donor enquiries via phone and email.
• Process donations and send thank-you letters promptly.
• Maintain accurate donor records, including Gift Aid declarations and preferences.
• Ensure data integrity within our CRM (ThankQ), supporting data entry, cleaning, and reporting.
• Assist with income reconciliation and Gift Aid processes.
• Provide administrative support for fundraising events and community fundraising activities.
• Uphold the highest standards of donor care and confidentiality.

About You

• Strong administrative and organisational skills with excellent attention to detail.
• Confident communicator with a professional and friendly approach.
• Comfortable working with data and systems (CRM experience desirable but training provided).
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Enthusiastic about supporting donors and contributing to life-saving work.

How to Apply:

Please apply initially with your CV and short supporting statement of no more than 2 pages. Please focus on your alignment with Chain of Hope's mission and values, as well as your own personal skillset that is relevant to the role.

We know AI tools can be super helpful when writing cover letters, and we absolutely encourage using them as a starting point.

However, we've noticed that heavy reliance on AI can make many applications look very similar. To really stand out, we recommend using a framework for structure but adding your own voice and experience, especially if you feel passionate about the role.

Your unique perspective and story matter, and we'd love to hear it!

Good luck with your application

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with. 

We have an exciting opportunity for a Team Leader to join our Victim Service team, working 37.5 hours per week on a hybrid basis.

Do you want to make a difference every day? Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Team Leader you will be:

• Ensuring the effective delivery of services to victims in accordance with the London Adult Service against contract specifications, operating procedures, confidentiality, information sharing and safeguarding policies.
• Leading the caseworker team, ensuring victims receive timely, professional needs and risks assessment and referral to appropriate support, assuring the quality of service provision.
• Working collaboratively with the Operations Manager/Management team, in order to achieve the implementation of business plan and the development of the service to maximise positive outcomes for clients.
• Focusing on performance management of their reports including auditing cases, allocation of cases and input into performance reporting.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Hours of work: 37.5 hours per week

About the job role

We have an exciting opportunity for an Events Fundraising Officer in our Fundraising team at St Joseph’s Hospice.

We are looking for an experienced Events Fundraiser to join our small but dynamic fundraising team. The role will be responsible for promoting and managing a mix of third party challenge events and bespoke events whilst providing excellent stewardship to our event fundraisers. 

Working with the Public Fundraising Manager, the post holder will implement a 5-year action plan to increase income, develop effective stewardship journeys and deliver a varied and successful events calendar.

About you

You will need:

• Experience of managing challenge events for a Charity
• Experience of managing campaign/activity budgets of approx. £40k per year
• Excellent oral and written communication skills
• Ability to work on own initiative and effectively manage workload to hit deadlines

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and, as such, it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information and to apply, please visit our website via the apply button.

Closing date: 12th January 2026

Interview date: 19th January 2026

Reading Support Specialist - HMP Full Sutton

Location: HMP Full Sutton

Department: Prison delivery

Salary: £28,274 per annum

Hours: 35 hours (5 days a week)

Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Full Sutton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.  

Ideally, you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role is a fixed-term role until 31st December 2026, with the opportunity to be made permanent subject to contract renewal.

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

‍Interviews are planned for the week commencing 14th January 2026.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-225 477

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.

This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 11th January 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

For full details on the role, please download the recruitment pack.

The Politics Project is looking for an organised and proactive Programme Coordinator – to support our digital presence, office operations and programme delivery. If you love making systems run smoothly, enjoy managing websites, and want your work to have real social impact, this is an exciting opportunity to play a central role in a fast-growing, purpose-driven organisation.

ABOUT THE POLITICS PROJECT

The Politics Project supports young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers, youth practitioners and politicians to help them learn, teach and engage in democracy. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM

Democracy Classroom is a partnership of over 100 civil society organisations from the youth, education and democracy sectors working together to support young people to engage in elections and democracy. 

The network is supported by the Democracy Classroom platform, which brings together over 1000 free educational resources for teachers and youth practitioners.

Democracy Classroom is a non-partisan, UK-wide initiative and a leading voice for the sector, reaching teachers and youth practitioners in 95% of the UK’s parliamentary constituencies. It coordinates the collective voice of organisations committed to democratic education, including through its joint submission to the Department for Education’s Curriculum and Assessment Review and the publication of The Roadmap to Votes at 16, a collaborative vision for the implementation of Votes at 16.

ABOUT THE ROLE

As Programme Coordinator, you’ll support the work of our Communications and Networks Team while helping keep our office and digital platforms running seamlessly. 

You will:

Website and digital

• Maintain and update the Democracy Classroom website with resources and programme content.

• Work with colleagues to upload reports, blogs and event details.

Operations

• Oversee day-to-day office administration, including supplies, IT support liaison and record-keeping.

• Support finance processes, including invoices, expenses and financial tracking.

• Maintain key operational systems such as our CRM, database and filing systems.

Events and programmes

• Coordinate logistics for meetings and events (online and in-person), including venues, catering and participant communications.

• Support programme delivery by liaising with facilitators, partners and participants.

Team support

• Provide diary management and scheduling support for senior staff where needed.

• Prepare meeting agendas, take minutes and track actions.

• Assist with recruitment, onboarding and HR processes.

You’ll also have opportunities to contribute to wider organisational projects and learn new skills as our work evolves.

The job is based on a 14 month fixed term contract (including a 6-month probation period), with opportunities for extension. 

The Politics Project is based in central London, with a mixture of in person and remote working. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. 

Benefits:

• 33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year. 

• 4% company pension contribution. 

• Friendly and inclusive environment.

• Professional development opportunities, to upskill and train you.

• Hybrid working from our central London office.

• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.

ABOUT YOU

You are reliable, enthusiastic and highly organised, with a strong attention to detail. You have outstanding organisational and administrative skills. You enjoy solving problems, improving systems and supporting a mission-driven team. You thrive working both independently and collaboratively, and you’re comfortable managing multiple priorities at once.

Above all, you care about supporting young people’s democratic engagement and believe in the values and mission of The Politics Project.

Skills & Experience: 

Essential

• Strong administrative and organisational skills with excellent attention to detail.

• Experience of updating and maintaining websites.

• Confident with IT systems, databases, and Microsoft Office/Google Workspace.

• Excellent written and verbal communication skills.

• Ability to manage competing priorities and work to deadlines.

• A proactive, flexible, and collaborative approach.

• A passion for youth democratic engagement, education and politics.

Desirable

• Knowledge of CRM systems and basic data management.

• Knowledge and understanding of the UK education system.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

TO APPLY: 

To apply please submit a CV and a covering letter. The covering letter should be no longer than one side of A4  / a maximum of 500 words. In the letter can you:

• Tell us about your biggest personal, academic or professional achievement.

• Tell us why you think youth engagement in politics is important.

• Outline how your experience matches the essential and desirable skills and experience outlined in the job description - don’t just repeat your CV.

• Give an explanation for any gaps on your CV.

If you use AI tools, please use them thoughtfully. We want to get a true sense of you, your skills and your experiences through your application. Please ask if you need any assistance or require any reasonable adjustments throughout the process.

Please submit your application via Charity Job. 

The closing date is 11:59pm, Sunday 11th January. Initial interviews planned for the week beginning 17th January.

THE CHARITY

Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.   

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

THE OPPORTUNITY

We are recruiting for a team of clinicians to deliver our clinical proven intervention at our new James’ Place centre in Birmingham, due to open in early 2026. As a Senior Suicide Prevention Therapist, you will work alongside the Head of Centre to manage and support the clinical team in delivering our unique intervention and co-producing effective safety plans to maintain their safety. You will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention and team management and leadership. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Successful applicants will be joining a new team at a pivotal time and will have the opportunity to shape the local culture at James’ Place Birmingham. Training and support will be provided by the Head of Centre in Birmingham and the wider James’ Place team.

KEY RESPONSIBILITIES

Senior Clinical Duties

• Work as a duty therapist to triage and assess suitability of James’ Place referrals daily
• Take full clinical responsibility of the men under James’ Place care, as a co-leader of the clinical team and in consultation with Head of Centre
• Lead and support peer support sessions, caseload discussions and reflective practice with the team
• Create an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality
• Lead on the creation and facilitation of a Peer Support Group once James’ Place Birmingham is well-established
• Deputise for the Head of Centre when required

Clinical

• Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James’ Place intervention and co-producing effective safety plans
• Deliver our therapeutic intervention, building trust and exploring the reasons for crisis
• Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies
• Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams
• Deliver one-off guidance sessions to supporters of men under the James’ Place care
• Work collaboratively with other professionals to coordinate comprehensive care
• Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work
• Remain up to date with developments in law, theories and research
• Maintain confidentiality and adhere to ethical standards
• Complete session notes in a timely and effective manner
• Participate in continuous professional development and engage in training provided both internally and externally
• Support the Clinical Administration team as and when necessary

Leadership and Management

• Manage, support and lead Suicide Prevention Therapists, encouraging staff to develop and grow
• Conduct regular probation reviews, monthly 1:1s and annual appraisals with staff
• Conduct therapist case reviews to ensure work is completed safely, effectively and in accordance with James’ Place policies and procedures
• Confidently identify and sensitively communicate areas for development and conduct performance management reviews when necessary
• Demonstrate and promote self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself and the team well
• Provide support to access training and other developmental activities
• Support staff wellbeing

Outreach and Engagement

• Work alongside the Head of Centre to actively increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention
• Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events

Values

• Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work

PERSON SPECIFICATION

The role requires someone with a relevant qualification who can confidently lead a team and support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope.

Essential

Qualification(s)

•  A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England

or

• Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation

You must hold a relevant qualification to be considered for this role.

Knowledge, Skills and Experience

• Experience of leading, supervising and developing a team or others
• Experience of holding supervision, reflective practice and/or case management with colleagues 
• Experience of decision making, when asked by colleagues for advice and support 
• Experience of triaging referrals and demonstrating accountability for decisions made
• Experience of modelling best practice to others and working to address issues of performance and competency when they arise
• Willingness to cover Head of Centre delegated duties when needed (e.g. leave and other absence)
• Commitment to continued professional development and can evidence additional learning since completion of core training
• Demonstrable experience working with adults experiencing acute psychological distress
• Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions
• Demonstrable knowledge of the factors contributing to male suicide
• Evidence of being able to deliver a therapeutic session and work in a therapeutic environment  
• Effective communication skills (both written and verbal)
• Good interpersonal skills with the ability to manage difficult situations
• Ability to assess, plan, implement and evaluate therapeutic interventions
• An ability to collaborate with clients in the development of a person centred, individual intervention plan
• An ability to engage clients in the intervention plan, overcoming barriers to communication
• Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so
• Ability to identify if the James’ Place service is not adequate to maintain the person’s safety and facilitate rapid transfer to the most appropriate service
• Ability to maintain boundaries within a time-limited intervention
• Ability to work as an effective team member
• Ability to manage and prioritise own workload, using own initiative and confidence in decision making
• Strong time management
• Ability to maintain up to date client records in line with James’ Place standards
• Ability to maintain own personal safety and the safety of others within the centre
• Knowledge and understanding of Safeguarding Procedures

Values

• Commitment to clinical supervision
• Ability to engage with James’ Place values
• Ability to promote people’s equality, diversity and rights
• Ability to work collaboratively and demonstrate commitment to co-production
• Ability to be transparent, honest and show discretion when needed
• Commitment to suicide prevention and working with men in a suicidal crisis

WE OFFER

•  A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

HOW TO APPLY

To apply, please follow the application instructions on the full job advert. 

This position is being recruited on a rolling basis, so we encourage applicants to submit their applications as early as possible.

Our aim is to recruit clinicians who are representative of the communities of men who will access treatment at James' Place Birmingham. We particularly encourage applications from underrepresented groups and those who have experience delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based onsite in Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

Hours: 35 per week between the hours of 8.30am – 5pm Monday to Friday on a rota basis

About the role

As the Engagement and Assessment Team Leader, your team will be the first point of contact for someone who comes to Crisis for help to prevent or end their homelessness. You will be responsible for

• Ensuring that your team:
• • Welcomes them to the service on site and at partner agencies (if applicable), listening carefully and non-judgementally to their story,

• • Complete thorough Crisis and Mainstay assessments using a trauma informed approach,

• • Agree realistic options and the support needed to assist them to prevent their homelessness or a pathway out of homelessness helping them formulate a holistic plan take the initial steps, where necessary.

• • Effectively manage a caseload of members who require short term intervention to end their homelessness in a timely manner.

• Supervision and line management of your team/volunteers, including rota management to ensure effective service delivery.

• The initial contact space and service everyone contacting the Skylight will experience, ensuring that it is a psychologically informed approach

• Holding a small caseload, as required.

• Ensuring that you effectively integrate with the Crisis Client Services team on a day-to-day basis; to make collaborative, consistent and Psychologically Informed relationships with members, colleagues, volunteers and partners.

About you

• Excellent knowledge of relevant homelessness, housing and welfare legislation
• Experience of working with individuals affected by homelessness or with complex and multiple support needs
• Experience of providing excellent customer service with a commitment to deliver the highest standard of customer care
• Ability to work co-operatively as part of a team in a busy and potentially pressured environment, dealing with challenging situations and behaviours with a calm and confident approach to reach a positive resolution.
• Proven line management experience including managing employee performance, conducting supervisions, effective delegation and supporting professional development
• Effective written and verbal communication skills to communicate with a range of stakeholders.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 16th December 2025 at 23:59

Interview date and location: Thursday 8th January 2026 at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094