Development project manager jobs in haslemere, surrey

This role is essential in our drive for evidencing the impact of the work we do. You will lead and manage a large-scale, multi-organisation piece of research aiming to highlight the impact of our programmes. You will play a key role in ensuring the main research project and any supplementary research projects are delivered efficiently and ethically. You will use data and evidence to inform practice and work closely with the Programme Specialist for Pilots and the wider Quality and Impact Team as required.  Additionally, you will project manage additional cross-organisational projects as required in support of our growing charity. 

This is role is a fixed-term contract for 18 months. 

Travel throughout the UK may be required.   

You will report to the Head of Quality and Impact. 

Key Responsibilities 

· You will be accountable for the oversight of the main research and any supplementary research projects from initiation to completion.

· You will collaborate with the Programme Specialist for Pilots and the Associate Director of Business Development to ensure delivery of the research and ensure alignment and fidelity to the research plan.

· You will work with the Head of Quality and Impact and Finance Team to ensure that the project/s meet agreed objectives, timelines and budgets. 

· You will support the development of project documentation. 

· You will deliver reports and presentations as required both internally and externally from DFN Project SEARCH to share information regarding the research project. 

· You will be accountable for collecting, analysing and reporting on data that is relevant to the organisation. 

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship Minds is a transformative programme that enhances the support we provide to kinship carers in England and Wales. Our goal is to build kinship carers' confidence and equip them with the knowledge and skills to support children in their care - especially in recognising and responding to early signs of mental health issues. 

We are at the beginning of our journey to embed therapeutic and trauma-informed approaches across all areas of service delivery. This includes 1-to-1 support, digital resources and training, and peer support networks. 

The Strategic Trauma-Informed Practice Manager will lead this transition, helping us move from a trauma-sensitive organisation on a journey that becomes trauma-aware, trauma-informed, and ultimately trauma-responsive.

This strategic and hands-on role will help Kinship strengthen its therapeutic offer and build the confidence and capacity of staff and kinship carers to understand trauma and the impact it has, and provide strategies to support. We are particularly interested in experience in developing trauma-informed parenting training and resources.

The postholder will play a key role in developing and manualising our trauma-informed approach across core services: Kinship Connected, Kinship Reach, our Advice Service, and Peer Support Service. They will work with subject matter experts to develop trauma-informed approaches, toolkits and resources into everyday service delivery – based on the needs of kinship carers and their families.

You will need to be able to step into this role quickly, bringing your experience of building and developing trauma-informed approaches in complex services. You will have strong leadership capabilities, able to work at pace autonomously with creativity and dynamism.  You will need to have excellent attention to detail.

Key responsibilities include:

• Developing and leading Kinship’s trauma-informed strategy, ensuring the implementation of trauma-informed principles across all service delivery (for example, using Dr Karen Treisman’s approach). 
• Leading the development and manualisation of trauma-informed practice across Kinship Connected, Kinship Reach, the Advice Service, and the Peer Support Service. This includes resources, approach and content.
• Supporting organisational development to embed trauma-informed values in practice, culture, policy, and leadership, working with our Head of People and Culture.
• Developing reflective practice approach to support managers to staff and volunteer resilience particularly across services. This could include a ‘train the trainer’ approach.
• Auditing current practices and recommend systems and processes to support trauma-informed service delivery.
• Developing and delivering capacity-building approaches and resources for kinship carers to help them identify and respond to trauma and mental health needs in children. 
• Working collaboratively with subject matter experts to develop self-guided training, toolkits, and multimedia resources.
• Providing and leading expert input into the trauma-informed design and delivery of Kinship Connected, Kinship Reach, Advice Service and other 1-to-1 support programmes.
• Guiding frontline delivery staff to adopt trauma-informed practice, including the use of strengths-based approaches and flexible, family-led planning.
• Representing Kinship at external events and meetings to raise awareness of the services and to influence other organisations, policy and practice.  
• Full list of responsibilities in the the job pack below.

Essential knowledge, abilities, skills and experience includes:

• A qualified trauma-informed practitioner with significant experience in delivering or developing trauma-informed services.  
• Experience working with kinship carers or in adoption and fostering sector.   
• Proven experience applying the principles of trauma-informed care across organisations, preferably in children and family services. 
• Experience in designing and delivering training and coaching for professionals and/or families on trauma and therapeutic approaches.  
• Excellent understanding of safeguarding policies and procedures focusing on contributing to a culture which values transparency, reflective practice and continuous learning.   

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

How to apply

Please apply via Charity Job with your CV and you will also be asked to answer 5 short questions in place of a cover letter.

• Application deadline:  12pm, Friday 7 November 2025
• First interview:                 w/c 17 November 2025

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

About HOST

HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges. 

And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive. 

We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term. 

In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future. 

Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world. 

About the Role 

As Partnerships Manager: Changemakers, you’ll lead the team that supports HOST’s global community of hosted partners (HPs). You’ll oversee all Community Support activity, ensuring partners receive the clear, responsive, and values-led service that enables them to focus on making change happen. 

This role sits at the heart of the Partnership Management Circle. You’ll manage a small, high-performing team of Community Support Leads, coordinate cross-team development projects, and ensure that systems, processes, and communications evolve in step with the growing needs of our hosted partners. 

Core Responsibilities 

1. Leadership and Management 

• Line manage the Community Support Team, providing coaching, direction, and performance feedback. 

• Oversee delivery of all Community Support activities, ensuring consistency, quality, and alignment with HOST’s mission and tone of voice. 

• Coordinate cross-team projects that strengthen HOST’s service offer and internal collaboration. 

2. Hosted Partner Experience and Development 

• Lead the design and delivery of the Hosted Partner Journey, from onboarding to exit. 

• Oversee the production of guides, FAQs, and templates that improve hosted partner understanding and experience. 

• Manage complex partner queries and ensure appropriate resolution in collaboration with Legal, Finance, and Operations. 
   

3. Systems, Processes, and SOPs 

• Develop and maintain all Community Support SOPs. 

• Support the development and testing of HOSTHub features relevant to Project Hosting. 

• Work with the Tech and Operations teams to improve efficiency and automation. 
   

4. Risk and Compliance 

• Lead risk identification, screening, and management for Hosted Partners. 

• Work closely with the Legal Circle on legal requests, contract amendments, and risk escalations. 

• Maintain accurate documentation of risk assessments and resolutions. 
   

5. Pricing, Performance and Development 

• Set and manage pricing within the approved HOST fee range. 

• Track and analyse key performance indicators (KPIs) with support from the Data Analyst. 

• Lead annual Project Hosting service reviews and contribute to continuous improvement. 
   

6. Collaboration and Communications 

• Work with Communications to deliver partner-facing materials, including the Project Hosting Bulletin. 

• Ensure all partner resources reflect HOST’s empowering, expert, and empathetic tone. 

Required Experience 

• 5+ years' experience in operations, partnerships, or programme delivery within a not-for-profit, social enterprise, or international NGO. 

• 3+ years' experience managing partner or client relationships, ideally across multiple regions or cultures. 

• 2+ years' experience leading and developing a small team, including setting goals, coaching, and performance management. 

• Confident managing systems, workflows, and digital tools (such as ClickUp, Zendesk, Jotform, or CRM platforms). 

• Proven ability to coordinate across departments and disciplines to resolve complex partner or client issues. 

• Experience designing, documenting, and improving organisational processes or SOPs to drive efficiency. 

• Strong analytical and reporting skills, with the ability to interpret data and translate insights into service or system improvements. 

• Excellent written and verbal communication skills, with the ability to represent HOST’s tone and values in partner-facing communications. 

• Demonstrated organisational and problem-solving skills, with a track record of meeting deadlines in fast-moving, distributed teams. 

• Confident working independently in a remote, cross-cultural environment, with strong self-management and collaboration skills. 

At HOST, we believe change starts with people who care.

If you’re passionate about building systems that help others thrive — and want to play a key role in supporting changemakers around the world — we’d love to hear from you.

About HOST 

HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges. 

And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive. 

We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term. 

In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future. 

Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world. 

About the Role

As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community. 

You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values. 

This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow. 

Core Responsibilities

1. Hosted Partner Onboarding and Development 

• Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems. 

• Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities. 

• Ensure all onboarding documentation, contracts, and systems are completed accurately. 

• Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation. 

• Track onboarding milestones and ensure timely transitions from application to full hosting. 

2. Hosted Partner Journey Development 

• Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal. 

• Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services. 

• Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values. 

• Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows. 

3. Partner Communication and Engagement 

• Maintain consistent, high-quality communication with partners throughout the onboarding and early development process. 

• Ensure partners have access to the right guidance, templates, and training resources. 

• Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement. 

• Contribute to the Project Hosting Bulletin and updates for new HPs. 

4. Documentation, SOPs, and Training 

• Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management. 

• Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes. 

• Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle. 

5. Risk Identification and Escalation 

• Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks. 

• Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation 

• Maintain accurate documentation of risk assessments and onboarding decisions. 

6. Collaboration and Service Improvement 

• Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs. 

• Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems. 

• Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience. 

7. Growth and Learning Areas (Development Focus) 

• Develop leadership in onboarding design and service improvement. 

• Contribute to testing and adoption of HOSTHub features that enhance the HP journey. 

• Support the Partnerships Circle in developing standardised partner support materials. 

Required Experience 

• 3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment. 

• Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners. 

• Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts. 

• 2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data. 

• Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically. 

• Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency. 

• Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences. 

• Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously. 

• Experience handling compliance checks, screening, or due diligence processes is highly desirable. 

• Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills. 

At HOST, we believe change starts with people who care.

If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.

Location – Remote/ Hybrid

Salary - Competitive

Contract Type: Contractor, Full-time, One-year Fixed Term, Extendable based on good performance 

About Us

We are seeking an experienced individual to join our Internal Audit team as an Internal Auditor. The contractor will be reporting to the Finance and Services Division of the Charity. This role involves conducting regular internal audits of Muslim Hands’ partners in finance-related and compliance matters. This is a unique opportunity to move beyond standard statutory audit assignments and apply your audit skills in a global, challenging, and rewarding sector. Your work will be vital to the success of international charity development projects.

Delivery Manager (North) £42,500 pro rata 

The Role 

Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (North) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales. 

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Why Join Us? 

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy: 

• Remote working with annual in-person opportunities to connect with colleagues
• 25 days annual leave (pro rata), plus bank holidays 
• Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
• 24-hour access to Employee Assistance Programme 
• Season ticket loan 
• Annual EDI Learning Days 
• Study time and personal training budget nto support your professional development 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Key Dates 

• Closing Date: Noon, Sunday 16th November 2025 

• Interviews: Tuesday 2nd December 2025 

The Initiatives and Partnerships Manager plays a key role in the Trust’s Initiatives and Partnerships Team. The post holder will support the development and implementation of the Trust’s projects, manage team members and on occasion support external and partnership projects. Our work is varied, ranging from early-stage feasibility planning, partnership development, fundraising, business planning and design development, as well as supporting our conservation team who lead construction phase oversight. 

This role builds on the successes of the Trust’s longstanding Regeneration programme, which has undertaken pioneering Regeneration projects addressing some of our most pressing conservation needs, as well as developing new operating models for some of the churches in our care. The job will support our regional teams in developing and implementing projects to deliver a range of conservation, social and regeneration benefits; with the balance of each responding to local need, demand and opportunity.

In addition, it encompasses the work undertaken to develop new commercial income opportunities. Examples are our groundbreaking Champing™ initiative, as well as others such as filming, and other commercial partnerships.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

We are looking for an experienced National Operations Manager, to manage the StreetDoctors operational delivery, quality standards and to support the organisation's strategic development to become a high performing organisation.

We are an award-winning national charity which trains over 17,000 young people affected by street violence each year in emergency first-aid through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for operational delivery, the role will manage and develop the organisation's delivery capacity and implement new innovative national projects. The role will ensure the organisation's performance is managed, achieves the targets and is fit for the future. The key areas of focus include:

• Delivery & Quality Standards: To ensure the quantity and quality of training sessions and projects are nationally consistent, meet the required targets and new opportunities are maximised.

• Relationship Management: To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations. 

• Volunteer & Staff Management: To support the development and management of an engaged high performing staff & volunteer delivery team and ensure the volunteering journey is effective and provides the best volunteering experience possible.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.   

 They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.   

The Commercial Initiatives Officer is responsible for the development and delivery of CCT’s commercial initiatives, including Champing and Filming, that involve multiple sites, as well as any future such schemes. The role will line manage the Customer Service and Admin Assistant, Champing who is responsible for the day-to-day delivery of Champing. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.

Location: Farnham, Godalming, Guildford – travel to other offices may be required
Flexible working: Some remote working available depending on service needs
Reporting to: Head of Service Delivery 

About the Role 

We’re looking for a motivated Casework Team Manager to lead and manage our Casework Service. 

You’ll manage a team of caseworkers and volunteers, ensuring our service continues to meet the highest quality standards and delivers excellent outcomes for clients. You’ll balance day-to-day operational management with service improvement and development, working collaboratively with partners and funders to make a real difference in our community. 

This role offers the chance to shape local services, develop your leadership skills, and play a vital part in delivering our mission to help people find their way forward. 

What You’ll Do 

• Manage the delivery of casework services across a number of locations. 

• Supervise and support caseworkers and volunteers, ensuring advice quality and service standards are met. 

• Oversee case allocation, monitor performance, and identify opportunities for improvement. 

• Maintain your own small caseload to keep your advice skills current. 

• Act as Deputy Safeguarding Lead and Information Asset Owner as needed. 

• Work collaboratively with the Head of Service Delivery and other managers to ensure our services remain responsive and effective. 

About You 

You’ll have experience in advice or casework, and the ability to lead and inspire a team to achieve great outcomes for clients. You’ll also have experience of debt advice and ideally in benefits and housing.

We’re looking for someone who is: 

• Skilled in managing and motivating paid staff and volunteers. 

• Experienced in advice and casework delivery, ideally within the Citizens Advice framework. 

• Organised, adaptable, and confident managing competing priorities. 

• A great communicator who can build strong relationships with colleagues and partners. 

• Proficient in digital tools and case management systems. 

• Committed to safeguarding, equality, diversity, and inclusion. 

What We Offer 

• A supportive and inclusive workplace where your wellbeing matters. 

• Opportunities for training and professional development. 

• Flexible working arrangements to support a healthy work–life balance. 

• The chance to make a real, lasting difference in people’s lives. 

You can download the full role description on our website via the apply button.

Deadline for this role is 9am Monday 3rd November 2025  

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce. 

To take up this post you must have the right to work in the UK. Please note that Citizens Advice South West Surrey does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system 

Contract details: Fixed Term Contract until December 2026 – potential to become permanent.
Hours: 37 hours per week
Salary: £42,500 to £45,100 per annum
Directorate: Corporate Services
Team: Governance and Planning
Location: Home based with UK-wide travel, as required/on occasion
Reporting to: Risk and Assurance Manager

About the role:

We are seeking someone pragmatic, able to manage upwards and who is happy to work on their own initiative as part of a remote team. A willingness to support colleagues, think creatively, to question and to challenge will be essential. This role involves planning, executing and overseeing one or more projects and a PMO while effectively communicating and managing stakeholder expectations.

This new role will lead the establishment of a re-designed Project Management Office (PMO) to provide proportionate and strategic support, aligned to delivery approaches of NFCC. By adopting a tiered, integrated and flexible approach NFCC can enhance decision-making and support project delivery and assurance across the organisation.

As an established PMO Manager, you will bring your experience in setting up PMOs and use your knowledge of a diverse range of project management methodologies. You will be enthusiastic about making a difference and are able to bring people with you as you drive change. You will be an excellent communicator, with experience of facilitation. Influencing skills and proven experience in managing change are essential.

This role includes up to 50% of time spent managing organisation-wide priority projects. You will be responsible for managing existing projects to completion and initiating and managing to completion new projects if required. You must ensure projects are delivered to time, within budget and to the required quality criteria.

You have:

Expertise and experience in Project Management

Leadership and line management skills and experience

Strong communication, influencing and facilitation skills

The ability to drive excellence

Excellent attention to detail skills

You will be:

Responsible for assuring NFCCs approach to Project Management is robust and fit for purpose.

Responsible for engaging Project Managers across the business to embed the PMO offer

A trusted adviser

Experienced in setting up PMOs

A creative thinker and problem solver

Analytical and willing to be a ‘critical friend’

Full details of the role and what we are looking for can be found in the Job Description.

What you can expect:

We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about, we put them into action daily. 

We offer an enhanced annual leave allowance of 26 days plus bank holidays, Health Care Cashplan, access to an Employee Assistance Programme and support flexitime working. 

How to apply:

Please complete the application form linked from the ‘apply now’ button on the NFCC website. CV’s will NOT be accepted for this position.

Closing Date: 27th October 2025

Proposed interview dates: 4th – 5th November 2025

PLEASE NOTE - THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS. 

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.  

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment .

 ID: 1601 Learning & Development Business Partner (Leadership & Management Development)

Service: Learning & Development

Salary: £37,211 to £41,518 FTE per annum

Additionally, £3,866 Inner London Weighting FTE per annum (if Office based)

Additionally, £480 home-based allowance FTE per annum (if Home based)

Location: This role is offered as either Homebased or from our London (N1) office (with hybrid

working available). Our office space is wheelchair accessible.

Hours: 37 hours per week (Full-time). Candidates seeking part-time work are encouraged to apply as we will consider 29.6 hours per week

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

To help achieve this we rely on an amazing group of leaders and managers. This is an exciting opportunity for an experienced L&D professional with a passion and expertise in leadership and management development to join us to help support the development of those leaders and managers. We’re investing in leadership and management development at Family Action, and this role will be responsible for the design, development and delivery of an integrated leadership and management development offering

Main Responsibilities: (for a full list of the main responsibilities for the role please check the job description)

· Develop and implement a clear, outcome-focused leadership and management development offering for aspiring leaders to senior management.

· Design and deliver leadership and management training (and wider support/interventions) across Family Action.

· Embed a blended learning approach, including the curation of workshops, e-learning, coaching, mentoring, and other management learning resources.

· Actively support the implementation of the wider Learning and Development strategy and the continuous development of a strong organisational learning culture.

Main Requirements (for a full list of the requirements for the role please check the job description and person specification): 

· CIPD Learning & Development level 5 or above (or equivalent significant experience/training/qualification)

· Good experience in a specialist Learning & Development role at Officer/Advisor level or higher

· Demonstrates strong knowledge and understanding of leadership and management development as a subject matter expert

· Expertise in instructional design, including needs analysis, learning objectives, curriculum development, and assessment strategies.

· Ability to develop blended learning solutions, incorporating digital tools, e-learning, and experiential learning methods.

Benefits:

- an annual paid leave entitlement that commences of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: Friday 31 October 11.59pm

Interviews are currently planned to take place virtually from w/c 10 November.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner.

From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children’s lives have been transformed by the essential services we provide.

Within China’s ever-changing social landscape, ICC’s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity.

Main purpose of the role 
As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you’ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. 

Main Responsibilities: 

1. Play a leading role in the development and delivery of ICC’s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. 
2. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. 
3. Establish a robust donor stewardship strategy, building strong relationships with existing  and potential donors and increasing donor retention and engagement 
4. Lead on the cultivation and stewardship of partnerships with churches. 
5. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. 
6. Work with the team to support the legacy giving strategy, to maximise long-term income. 
7. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. 
8. To assist and promote ICCs presence at fundraising and other events.
9. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. 
10. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. 
11. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. 
12. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. 
13. Undertake additional duties as requested. 
14. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner.

Fundraising Campaigns and Events 

1. Plan, coordinate, and manage our annual fundraising event. 
2. Support the Executive Director on other events. 
3. Project manage our newsletter and appeal campaigns. 

Safeguarding Statement

International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures.

All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards.

Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts.

We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone’s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve.

We together are: 

Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of  COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM

Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share.

For the full person spec and job description, please refer to the attachment below.

Are you an experienced manager with a passion for mentoring and leading others and providing an excellent service?

There’s never been a more important time to join Citizens Advice as an Advice Supervisor. With the soaring cost of living, individuals and families are struggling to make ends meet, and we’re experiencing record-breaking demand for our services.

As an Advice Team Manager at Citizens Advice South West Surrey, you will lead a team of paid staff and volunteers to deliver high-quality advice services across multiple locations. You will ensure services meet performance targets, funder requirements, and quality standards. Your leadership will drive service development, maintain operational excellence, and champion staff wellbeing and safeguarding. 

If you’re a natural leader committed to helping others, this is a unique opportunity to be part of team dedicated to making a real difference in people’s lives. You’ll have the opportunity to work alongside passionate professionals in a supportive environment that values integrity, support, inclusion and collaboration. If you’re ready to take on a pivotal role that impacts every people’s live and contributes to a greater cause, we’d love to hear from you.

To download the full role description please go to our website via the apply button.

Deadline for this role is 9am Monday 10 November 2025 

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce. 

To take up this post you must have the right to work in the UK. Please note that Citizens Advice South West Surrey does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system.