Development project manager jobs in little venice, greater london
Digital Communications & Marketing Officer
Reporting to: Digital Communications & Marketing Lead
Salary: £31,768 - £34,500
Hours: 35 hours a week
Contract: Full-Time
Location: London (Hybrid Working), Women for Women International Head Office, London UK
(Coming into the office at least once or twice a week, dependent on work commitments)
Closing date for applications is Tuesday, 22nd July 2025, 23:59
About the role
Do you believe in the power of storytelling and digital content to spark change and inspire action? If so, Women for Women International wants to hear from you. This is not just another digital role—it’s your opportunity to help women survivors of war rebuild their lives.
This is an exciting time to join our Marketing and Communications team as we expand our reach and deepen engagement across digital platforms.
As our Digital Communications & Marketing Officer, you’ll play a key role in shaping our online presence. From crafting compelling social media content to building email campaigns and updating our website, you’ll ensure our message is heard and felt by audiences around the world.
You will collaborate across teams and globally, working closely with colleagues in our UK, US and German Country Support Offices and Global Communications network.
What We Are Looking For
We’re looking for someone creative, proactive, and genuinely excited by digital communications. Ideally, you’ll have:
- A strong knowledge of social media trends and passion for creating engaging content. Proven experience of managing social media channels.
- Passion for digital communications and social media platforms stays up to date on newest trends and is excited about finding new creative ways of communicating.
- Image and video editing and graphic creation (Photoshop, Canva or similar).
- The ability to write clear, compelling copy tailored to different audiences.
- Confidence juggling multiple projects and deadlines.
- Using an email marketing system (WfWI-UK currently uses Marketing Cloud)
- Working with a website content management system (creating webpages)
- An analytical mindset—able to use performance data to refine content and campaigns.
Above all, you’ll be a team player who’s motivated to build relationships and contribute to a mission-driven organisation.
Why Join Us?
At Women for Women International - UK, you will find more than just a job. You will join a passionate team committed to creating meaningful change in the lives of the women we serve. We champion collaboration, integrity, inclusion. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development.
Background
Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.
In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.
They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous.
Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. Applications are welcomed and encouraged from all interested parties.
All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.
To learn more about the power of women for women, visit our website and social media - Women for Women International - UK
Please note Women for Women International - UK do not sponsor potential candidates.
If you will need reasonable adjustments for the application process, please contact HR via the UK Recruitment email address, on our recruitment page on our Women for Women International UK website.
How to apply
Click on the 'Apply via website' button below to apply online.
You will have an opportunity to attend a Q&A with the Digital Fundraising & Marketing Lead on Thursday, 17th July 2025, 13.00 – 13.45.
If you are interested in attending, please contact HR via the UK Recruitment email address, on our recruitment page in our Women for Women International UK website.
1st Interview will be on 30th and 31st July 2025 and will be online.
2nd Interview will be on 6th August 2025 and will be in person at our Head office London.
These dates cannot be changed, so if applying, please hold them in your diary.
The client requests no contact from agencies or media sales.
Corporate Partnerships Manager
Contract type: Maternity Cover (12 months fixed term, full time), 35 hours per week
Location: UK hybrid working – a minimum of 40 % of working time is spent face‑to‑face (London office in Canary Wharf, external meetings or travel).
60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £39,358 - £41,325 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Corporate Partnerships Team harnesses the power of the private sector through strategic relationships that raise much needed funds for WaterAid’s life-changing work.
About the role
As our Corporate Partnerships Manager, you will manage new and existing corporate partnerships and our payroll giving scheme to foster powerful partnerships that drive sustainable change.
In this role, you will:
- Proactively manage new and existing corporate partners, ensuring that each partner is appropriately supported and is reaching its full potential.
- Manage WaterAid’s Payroll Giving scheme including managing relationships with Professional Fundraising Organisations and Payroll Giving Agencies.
- Monitor partner-funded programme KPIs and budgets and ensure high quality reporting.
- Work with and make presentations to a range of contact types within our corporate partners.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Education to degree level or equivalent work experience in relevant areas.
- A track record of Partnership Management including proven experience of growing and developing partnerships with companies.
- Experience of writing high quality and engaging proposals and reports for a corporate audience as well as experience of making presentations to senior level contacts and / or large groups of employees.
- Able to forge effective working relationships with people at all levels inside and outside the organisation and across a range of industries and differing business cultures.
Although not essential, we’d prefer you to have:
- Knowledge of international development and understanding of overseas development issues.
- Experience of developing corporate accounts over £100,000.
- Experience of Payroll Giving scheme.
Closing date: Applications close 12:00pm UK time on 21 July. Interviews are expected to take place week commencing 28 July and 4 August.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre‑employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK‑based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybridworking arrangements
- Season ticket loan
- Free annual eye tests
- ‘Pay As You Give’ charitablegiving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our global commitment:
Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued.
Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life.
Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees.
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Salary: £37,000 - £39,000
Contract: Permanent
Location: London – 2 days per week
Closing date: 21st July
Benefits: 28 days holiday (plus bank holidays), up to 9% pension, and wellness and development support
We have a great opportunity for a Philanthropy Manager working for a wonderful medical charity, reporting to the Senior Philanthropy Manager. This is a fantastic role for someone looking to grow their career in relationship fundraising, with the chance to lead on mid-level giving and deliver gold-standard donor experiences in a supportive, high-performing team.
As part of this exciting role, you will manage relationships with donors giving between £1,000 and £50,000, create tailored communications and events, and play a key role in stewarding supporters during a pivotal year for the charity. You’ll also contribute to wider fundraising efforts and have the opportunity to develop your skills in donor engagement, project delivery, and cross-team collaboration.
To be successful as the Philanthropy Manager, you will need:
• Experience in fundraising or donor development, with excellent written and verbal communication skills
• Strong organisational skills and the ability to manage multiple projects and relationships
• A passion for relationship-building and delivering exceptional supporter experiences
If you would like to have an informal discussion, please call Ashby
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
If you would like to discuss this role with us please quote the reference 2630AJ
Job Title: Health and Safety Manager
Salary: Manager £38,500 to £42,550 at 0.6 of FTE three days a week (Flexible)
Contract length: Fixed term contract 12 months (possibility to extend)
Location: Hybrid working at Bow with a day working at home (Flexible)
Responsible to: Head of HR
About us
Thames21 is a dynamic, rapidly developing and highly successful environmental charity which is committed to transforming the River Thames and its tributaries, working hand in hand with communities. Today, this work has never been more important. The climate emergency will affect all of us and tackling its impact will require much greater focus on our river networks. Thames21 plans to ramp up our work in response.
Thames21 has strong finances, a skilled, motivated and growing staff team and an ambitious new Five-Year Plan to deliver. The charity will deliver increasingly resilient and healthy rivers in landscapes that are closer to their natural state with an abundance of fish and wildlife; empowering and working with people to bring multiple benefits to the natural environment, to individuals and to our communities.
The role
We are looking for an experienced part-time NEBOSH or IOSH qualified Health and Safety Manager, who will lead manage and develop our health and safety requirements and responsibilities around working outside and around water.
We have a health and safety management plan which following on from our Health and Safety audit, has outlined the framework for this role and what is needed to be implemented over the next 12 months.
Main duties and responsibilities
- Work with both Head of HR and Operations Manager on certain aspects of office Health & Safety with as and where necessary
- Project manage and deliver all requirements of the new created H&S Management Plan
- Work with managers on Construction Design Management (CDM) health and safety
- Track and ensure that risk assessments are being completed within teams for events and elsewhere where required in Thames21
- Work with HR and line managers to ensure that Standard Operating Procedures (SOPS) are created, updated and reviewed periodically
- Deliver the H&S induction session with new joiners when and where applicable
- Work with the Operations Manager to ensure vehicle checks are conducted in accordance with the vehicles policy, and that all drivers are trained in the use of the inspection checklists and all aspects of vehicle inspection.
- Compile a quarterly incident report to the Head of HR
- Manage the incident reporting system, escalating serious incidents (including risks) to senior management
- Manage a programme of safety audits to reporting these to the management team
- Manage and run the quarterly H&S group meetings and keep track of progress of actions that have been assigned
- Conduct training sessions on other related health and safety as and when required
- Other duties commensurate with the role
For more details on the role, please see the attached Job description.
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity and we manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Longford River, Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of million visits every year.
We are now looking for a Biodiversity Manager to join us on a full-time basis, working 36 hours per week, for a 12-month fixed term contract to cover a period of maternity leave.
The Benefits
- Salary of £42,631- £45,000 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a unique opportunity for a biodiversity or wildlife conservation professional with practical conservation and habitat management expertise and experience leading projects and small teams to join our inspiring organisation.
Working across some of London’s most cherished landscapes, you’ll help conserve rare habitats, champion sustainable park management and ensure biodiversity thrives across an iconic national estate.
So, if you want to be part of a mission-driven charity committed to protecting nature in one of the world’s busiest cities, we’d love to hear from you.
The Role
As our Biodiversity Manager, you will lead the delivery of our Biodiversity Framework 2023-2030.
Overseeing conservation projects and habitat enhancement across some of London’s most ecologically important green spaces, you’ll drive the integration of biodiversity objectives into park management plans and annual operations.
You’ll lead and support contractors, staff, and volunteers to implement biodiversity initiatives across the parks, from ancient woodlands and acid grasslands to ponds and historic landscapes.
Additionally, you will:
- Lead the Biodiversity team and oversee budgets, work plans, and risk assessments
- Co-ordinate wildlife surveys
- Manage the biodiversity database
- Provide ecological advice to ensure compliance with environmental legislation
- Develop biodiversity communications and contribute to visitor engagement initiatives
- Promote wildlife conservation partnerships
About You
To be considered as a Biodiversity Manager, you will need:
- Experience developing and delivering biodiversity and/or wildlife conservation projects and programmes
- Experience managing budgets and delivering, reporting and evaluating projects
- Experience managing, motivating and developing direct report(s) and/or a small team
- Evidence of using national and regional legislation and policy relevant to biodiversity conservation, planning guidance, site designation for wildlife conservation and species status designations
- An understanding of ecological land management principles and conservation of historic park landscapes
- Practical conservation and habitat management skills
- A relevant degree (or equivalent experience) in wildlife conservation or environmental studies
Other organisations may call this role Countryside Manager, Ecologist, Ecological Manager, Urban Ecology Manager, Park and Nature Reserve Manager or Biodiversity Project Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Biodiversity Manager, please apply via the button shown. Successful candidates will be appointed on merit.
Please note that interviews will be held in Richmond Park.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.
About the opportunity
Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.
At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.
Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.
Duties and responsibilities
Salesforce and systems development
- Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
- Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.
Team leadership and support
- Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
- Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.
Data insights
- Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.
-
Data governance
- Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
- Any other reasonable tasks as per the request of the CEO.
About you (person specification)
Qualifications criteria:
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Two or more years experience with Salesforce administration.
- Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
- Experience analysing and visualising quantitative data.
- Good understanding of GDPR compliance and processes.
- Able to design new processes that are scalable, impactful and user-focused.
- Experience managing projects effectively.
- Confident in communicating change to stakeholders at all levels.
- Creative and inquisitive about how technology and automation can improve efficiency.
- Committed to diversity, equity and inclusion.
- Committed to the mission and values of Action Tutoring.
- Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Salesforce Administrator Certification (or on track to complete within the next six months).
- Line management experience.
- Experience with data visualisation tools such as Power BI or Tableau.
- Experience using coding languages R, Python or SQL for data cleaning or analysis.
- Experience working in the charity or NGO sector.
Reports to: Head of Impact and Quality
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Contract and hours: Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.
Application deadline: Sunday, July 13th, 2025
Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025
Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Background to Role
The Healthier Lifestyle team at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining exercise, and social engagement in a variety of local settings. These sessions help reduce isolation, improve independence, prevent falls, increase fitness levels and manage health conditions. They also provide social engagement and interaction, information and support around living with dementia, a safe and welcoming space for all to engage and relax.
About the Role
We are looking for an experienced and enthusiastic Manager to lead our Healthier Lifestyle team which includes a team of 3 part-time Project Officers, one Dementia Support Officer, Dementia Project officer and a great team of volunteers. Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well”
An important element of this role will be looking for opportunities to develop existing services and to introduce new services including some paid services. The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.
Some duties will include (but are not limited to) –
- Oversee effective data recording for monitoring and reporting.
- Monitor outcomes and impact and prepare reports on the projects progress for Commissioners, Funders and AUKC Trustee Board
- Monitor and manage workload, organise schedules, ensuring that work is purposeful, targets are clear and support staff to reach their potential and feel valued.
- Support staff with regular supervision using the Age UK Croydon Empowerment Striving for Excellence, Innovation process
- Attend leadership team meetings, staff meetings and joint working parties and project groups as appropriate.
- Implement Age UK Croydon's Equality and Diversity Policy and ensure that equality and diversity principles are incorporated into the planning, delivery and monitoring of services.
- This list is not exhaustive.
Closing date for applications: 9am, Tuesday, 15th July 2025
Interview Dates: Wednesday, 23rd July 202
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
PCS is looking to appoint a Technology Services Officer to the Technology Services Team.
The post will support the Technology Services Managers to create a skilled and effective team providing development, technical support and training to staff and other users in all aspects of digital and ITT services.
You will have a qualification in or experience of working with digital platforms or customer relationship management systems. All postholders will need training to acquire the ADX Administrative Essentials for New Admins in Lightning Experience certification, if not already held.
Salary and Location
- Band 3, London Spine points 33-29 or Regional Spine points 37-33
- Starting salary: London £43,715 p.a. rising to £48,846 p.a. in annual increments or Regional £39,403 rising to £43,715 p.a. in annual increments
- PCS Clapham or Regional PCS Office
Successful candidates for the Technology Services Officer will be able to demonstrate:
- Knowledge of customer relationship management systems, specifically Salesforce
- Experience in contributing to a project, using structured project management systems and processes
- The ability to identify technical problems and resolve them efficiently within set timeframes
- Providing technical support for helpdesk queries
- Planning and delivering training
The main duties of the Technology Services Officer role include:
- Assisting in preparing reports on system performance highlighting potential risks or malfunctions
- Assisting in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Working as part of the Technology Services team on the database and integration, automation and change projects
- Working with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
Closing date: at 12 midday on Tuesday 15 July 2025
Interviews will be held by Zoom: Thursday 31 July 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Grade: Band 3, London/Region
Salary:
London Spine points 33-29
London Starting salary £43,715 p.a. rising to £48,846 p.a.
Regional Spine points 37- 33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: London or Region
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.
Responsible to: Technology Services Manager
Responsible for: Staff in Bands 1 and 2 (where appropriate)
Contacts
External:
Contractors, suppliers, and service providers, PCS Union Representatives, Members, Government Departments, Employees of other trade unions, TUC, Employers, legal and other professional
Internal:
Service users, staff, senior lay officers, senior full-time officers
Main duties and responsibilities
1. Systems Management General
- Assist the line manager by monitoring development initiatives and ensuring work completed meets the requirements within the given time frame. Report to line manager as appropriate
- Assist in preparing reports for line manager on system performance highlighting potential risks or malfunctions
- Assist in ensuring commissioned and installed new applications and customised existing applications are fit for purpose
- Support line manager by making as appropriate where new systems are designed that could be applicable to the wider union
- Assist in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Work as part of the Technology Services team on the database and integration, automation and change projects
- Assist the Technology Services team in development to deliver high quality digital solutions
- Ensure that the views of users are reflected throughout the development and delivery of digital applications
- Explore and recommend new digital applications and developments to the Technology Services team based on best practice and user feedback
- Ensure a high standard of accessibility and usability across our platforms at all times
- Contribute to project-based work, using structured project management systems and processes
- Work with colleagues across PCS to deliver change through the Technology Services teams work
- Work with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
- Respond to data integrity issues reported to the Technology Services team and create solutions to those issues
- Participate in the review and installation of managed packages on the digital platform
- Support the Technology Services manager where required to ensure sufficient maintenance and security of the Salesforce platform
- Document any changes made to the digital platform through both maintenance of existing functions and development of new applications
- Continuously review the efficiency of PCSs digital platforms
- Monitor the departments compliance with legal issues such as accessibility, copyright, and data protection
- Communicate recent additions/changes to staff and members
- Support the process of providing suitable equipment, software and reasonable adjustments arising from DSE risk assessments and other identified needs
2. Systems Management Digital
- Comply with maintaining database results through the set protocols and standards and controls for data processing
- Monitoring database efficiency through the reporting and analysis tools
- Support line manager with preparations for database expansion by studying plans and requirements
- Assist line manager to coordinate, design, programme and create complex query definitions to extract accurate data
- Support the continued development and implementation of Salesforce by working with line manager and external contractors
- Support the upgrading of software by assessing transaction processing and database production options
- Maintain database performance by troubleshooting problems using internal or external resources
- Assist in the security of database by developing policies, procedures, and controls with the data protection officer
- Assist in training others in how to input and extract data
- Ensure the requirements of users are established, monitoring user access and security
- Communicate regularly with technical, applications and operational staff to ensure database integrity and security
- Assist with writing database documentation, including data standards, procedures and definitions for the data dictionary (Meta data)
- Deal with reporting fault mechanism within Salesforce
3. Systems Management Networks and Infrastructure
- Assist with the development and make best use of ITT office systems including ensuring staff are appropriately trained, regularly reviewing existing systems, and ensuring consistency and organisational best practice across systems and procedures and their practical application, including helpdesk and technical support where appropriate
- Assist with implementing an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating, and reconciling information, checking allocations, preparing reports, and highlighting budget over- and under-spends
- Support the statistical systems to produce reports and analyse information i.e. budget reports, room bookings, and video conference/zoom usage statistics
- Assist with liaising with software and hardware suppliers, and other key contacts on resolving issues, providing advice, etc.
4. Training and support
- Train staff members and lay officers in the use of PCSs analytical tools
- Develop good working relationships with colleagues
- Provide ongoing support and advice to staff and other members of the Technology Services team
- Draft guidance and advise PCS staff and other contributors about Technology strategies relevant to their specific needs
- To proactively develop Technology skills through training courses, and using on-line resources
5. People Management (where appropriate)
- Manage work allocation and workflow, future planning and support for team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity issues in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Deputise for line manager when required
6. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Date: July 2025
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Qualification in or experience of working with digital platforms or customer relationship management systems, specifically Salesforce
EXPERIENCE
- Providing support and advice to colleagues
- Experience of applying usability and accessibility best practice
- Planning and delivering training
TRAINING
(including continuous professional development)
- Evidence of ongoing training and personal development
- Willingness to undertake further learning and development, specifically the ADX201 Administrative Essentials for New Admins in Lightning Experience certification
- Commitment to undertake job-related training
- Commitment to participation in the appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Customer relationship management systems, specifically Salesforce
- Databases
- Agile Project Management
- Digital application coding or configuration management
- User centred design and current usability testing procedures
- Knowledge and understanding of trade unions and work of the public sector
SKILLS
- Design and implementation of work processes
- High standard of communication skills
- High level of problem solving, analytical and collaborative skills
- Attention to detail and systematic working
- Ability to work using own initiative
- Excellent project management skills
OTHER
- Commitment to the application of equal opportunities policies and practices at work
- Willing to work outside normal office hours and location
- Attend Annual Delegate Conference as required
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building safety and ready to lead from the front? This is a unique opportunity to make a lasting impact as the Building Safety Manager for YMCA Thames Gateway Group. In this role you'll have the exciting challenge of shaping and leading a team focused on responding to the increased importance of building safety and compliance. You'll oversee a diverse portfolio of 38 properties, ranging from hostels and self-supported accommodation to nurseries, youth centre, a gym, and a café. You will ensure the safety, compliance, and operational integrity of these sites, directly influencing the wellbeing of the communities and beneficiaries we serve. As part of this role, you will: Build and lead a team that responds to and manages safety and compliance issues across our properties. Influence change by embedding best practices in building safety and compliance. Be pivotal in ensuring a secure environment, meeting regulatory requirements while maintaining a community-focused approach. Join us at YMCA Thames Gateway Group and play a leading role in keeping our properties safe for everyone. This is your chance to shape the future of building safety within a mission-driven organisation.
The client requests no contact from agencies or media sales.
Contract Type: Part-time (4 days per week – 0.8 FTE)
Salary: £30,000 FTE (pro rata for 0.8 = £24,000 per annum)
Location: Hybrid; Tues – Thurs in the NYJO office
Reports to: Marketing & Communications Manager and Head of Fundraising, with collaboration across the team
Application Deadline: 25th July 2025
Start Date: Mid August 2025
Job Purpose:
This is a dynamic and developmental role designed for a candidate with at least 1 years' experience in fundraising or marketing within an arts or charitable organisation. The role is split evenly across fundraising and marketing and communications and will contribute directly to NYJO’s growth and sustainability by supporting our external affairs through income generation, audience engagement, and public profile.
We are looking for a confident, creative and self-motivated individual who can manage their workload independently, communicate effectively with donors and audiences, and is excited to grow their skills in both fundraising and communications within a fast-moving, ambitious organisation.
Key Responsibilities:
Fundraising (2 days per week)
Trusts, Foundations and Statutory Funding
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Conduct research and develop profiles on prospective trusts and statutory funders
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Draft briefing notes and maintain an up-to-date prospect pipeline
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Support grant administration: acknowledgements, processing, and internal logging
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Assist with preparation of Arts Council England reporting
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Draft small trust applications (up to £10k) with guidance from Head of Fundraising
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Help gather content, data and evidence to support medium/large bid development
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Lead the collation and drafting of funder reports
Individual Giving & Membership
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Administer NYJO’s membership scheme (renewals, fulfilment, member queries)
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Draft and distribute the Members’ newsletter, both digital and physical
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Organise cultivation events, manage RSVPs, support logistics and attend events
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Maintain donor records on our CRM Beacon in line with GDPR policies
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Support campaign delivery for fundraising initiatives (e.g. NYJO 60th, Big Give)
Development Support
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Coordinate fundraising proposals including content collation, layout and visuals
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Support the creation of fundraising collateral including impact case studies
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Contribute to donor communications and stewardship activity
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Assist with other tasks as required by the Head of Fundraising
Marketing & Communications (2 days per week)
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Support the creation, scheduling and distribution of engaging digital content (social media, e-newsletters, blog posts)
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Update and maintain website content related to news, projects, and events, and support with broader website updates and coordination with developers/designers
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Create compelling visual and written content aligned with NYJO’s brand identity
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Support the creation, scheduling and distribution of engaging digital content (social media, e-newsletters, blog posts)
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Update and maintain website content related to news, projects, and events
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Create compelling visual and written content aligned with NYJO’s brand identity
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Help coordinate campaign delivery across channels for performances, education work, and fundraising
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Assist with audience segmentation and analysis to refine communication strategies
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Contribute to PR and media liaison efforts
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Support planning and delivery of marketing campaigns for tours, digital events and initiatives
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Contribute to internal reporting on audience engagement and digital analytics
Additional Responsibilities:
In addition to the core fundraising and marketing duties, this role will take on several cross-functional and practical responsibilities that support NYJO’s operations and visibility:
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Provide light office management support, including liaising with suppliers, managing equipment (e.g., printers, scanners), and maintaining internal digital systems
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Carry out other ad hoc tasks as required in support of NYJO’s small, collaborative team environment
Person Specification:
Essential
-
Minimum 1 year experience in a fundraising and marketing role within an arts or charity setting
-
Excellent written and verbal communication skills
-
Strong organisational and administrative skills, able to manage competing priorities
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Confident working independently and proactively
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Experience with content creation for social media and email platforms
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Comfortable using CRM systems and digital tools (e.g. Beacon, Mailchimp, Canva, CMS)
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Strong attention to detail, especially in writing and data entry
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Enthusiastic about music, youth arts and social impact
Desirable
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Experience writing or supporting funding applications
-
Understanding of GDPR and data protection
-
Familiarity with arts sector fundraising or communications (e.g. ACE reporting, donor events)
-
Graphic design or video editing skills
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Experience using analytics tools (Google Analytics, social platform insights)
Working at NYJO:
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4-day working week (0.8 FTE)
-
Hybrid working environment with some flexibility
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Occasional evening/weekend event support with Time Off In Lieu (TOIL)
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Opportunities for professional development and training
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Creative and collaborative working culture
How to Apply:
To apply, please submit:
-
A CV (no more than 2 pages)
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A cover letter explaining your interest and how your experience matches the role
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Local Quality Manager to join our Youth Work Innovation & Development Team.
Contract: 12 months fixed term
Hours: Full-time - 37 hours per week
Salary: £44,473 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- Lead delivery of key Local Offer programmes, such as our successful Peer Review and Peer Network Programme, which are designed to support Local Authorities and organisations in meeting the needs of young people and in the case of Local Authorities meet their Statutory Duty (section 507B).
- Manage the delivery of traded services relating to Quality Standards and Organisational Development.
- Manage and regularly update both existing and new online resources related to Quality Standards, ensuring consistency and standardisation across all materials.
- Collaborate with the National Curriculum and Learning Manager to influence the youth work curriculum and share learning and insight from programmes
- Work collaboratively with the Youth Investment Fund Programme Manager to inform and develop Quality Standards.
- Work with Local Policy & Partnerships Manager and the NYA Knowledge Team to develop sector insights and to share learning and knowledge across NYA teams and the youth work sector.
- Collaborate with Local Authorities and partner organisations to promote awareness and encourage participation in NYA programmes and Quality Standards.
- Utilise NYA tools, including Customer Relationship Management (CRM) and Project Management systems, to generate timely and relevant performance and financial reports that support informed decision making and effective programme delivery. Experience of using project management platform (or similar) would be an advantage.
- Provide line-management and support to peers and officers as required.
Our ideal Local Quality Improvement Manager should have the following:
- Extensive experience working directly with young people across diverse settings, demonstrating a deep understanding of youth development and engagement.
- Demonstrated expertise managing youth work programmes and improving practice standards, including within Local Authority contexts.
- Proven experience in assessing youth work against established standards and implementing quality assurance processes for effective management, delivery, and evaluation.
- Comprehensive knowledge and experience in embedding best practices in youth voice, participation, and leadership within services and programmes.
- Strong understanding of the current challenges facing Local Authorities and youth sector organisations, and the implications for young people’s needs and service delivery.
- Ability to analyse complex organisational and Local Authority structures, reflect critically, and articulate clear recommendations for improvement and recognition of effective practice.
- Excellent organisational and leadership skills, with experience supporting and managing peers and officers in a collaborative environment.
- Strong interpersonal skills with the ability to motivate teams and work effectively with partners and stakeholders.
- Proven experience in project management, with a proactive, self-starting approach and a strong focus on solutions and outcomes.
- Resilient, flexible, and ambitious, with the ability to manage multiple priorities, work under pressure, and maintain high standards.
- Willingness and ability to work flexible hours, including evenings and weekends as required.
- High level of accuracy and attention to detail in all aspects of work.
- Confident in using modern Customer Relationship Management (CRM) systems, project management tools, and online learning platforms. Experience of using project management platform (or similar) would be an advantage.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements.
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
Youth Work changes lives.
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-222460
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Impact Manager Job Description and Person Specification
Job Title: Impact Manager
Role Overview
This is an exciting opportunity to join Young Hammersmith & Fulham as we implement our recently approved Impact Measurement Framework. The Impact Manager will design and implement measurement systems that track progress against our strategic themes while building a stronger evidence base for the youth sector across the borough. This role will act as an impact catalyst (a change agent who drives outcome-focused thinking) for both Young H & F and its members, contributing to a 'culture of impact' where outcome measurement becomes routine and is embedded throughout our network.
Key Details
- Line Manager: Chief Executive Officer
- Salary: £38,000 - £45,000 pro rata (dependent on experience)
- Location: Hybrid -- Ed City Campus, Hammersmith & Fulham, and remote working (with regular on-site presence at Young H & F office and member locations)
- Contract: 12 months with potential for extension; Part-time (16-24 hours per week)
- Annual Leave: 25 days per year (pro rata) plus bank holidays and the Christmas closure period
- Start Date: September 2025
Key Responsibilities
Core Functions
System Design & Implementation
- Develop a comprehensive measurement system aligned with Young H & F's strategic themes and SMART targets (specific, measurable, achievable, relevant, time-bound goals)
- Create user-friendly data collection tools and templates for member organisations
- Establish baseline engagement metrics for all 100+ members and implement regular Net Promoter Score tracking
- Design and launch a pilot impact measurement programme across five member organisations
Data Analysis & Reporting
- Lead creation of quarterly insight reports and annual impact reports for stakeholders
- Develop compelling data visualisations and reporting formats for diverse audiences (trustees, funders, members, young people)
- Interpret data to identify trends and provide actionable recommendations to inform operational decisions
- Support team reporting to partners and funders
Member Engagement & Capacity Building
- Champion the value of impact measurement among member organisations
- Develop practical guidance materials and "low investment, high impact" data collection approaches that respect members' time constraints
- Support integration of outcome measurement into daily activities and member visits
- Design flexible delivery options for training and support (in-person and virtual)
Additional Responsibilities
Research & Innovation
- Conduct a member engagement audit to establish current baselines
- Implement efficient data collection at events and develop youth-led research approaches (research designed and conducted by young people themselves)
- Stay current with youth sector research and policy developments
- Track partnership funding and outcomes data
Quality Assurance & Compliance
- Maintain best practice standards in charity impact reporting
- Ensure full compliance with data protection legislation
- Implement appropriate data analysis tools and methods
- Align data strategy with organisational strategic plan
System Management
- Support implementation of impact data capture within our Plinth system (our internal database)
- Train team members on system usage for recording impact metrics
- Provide regular progress reports on agreed outputs and outcomes
Person Specification
Essential Skills and Experience
- Impact Framework Design: Experience creating measurement frameworks for charitable and youth-focused organisations
- Data Analysis: Proven ability to manage datasets, derive insights, and make data-driven decisions
- Capacity Building: Experience supporting skill development within small organisations
- Technical Skills: Familiarity with data visualisation tools and both quantitative and qualitative analysis methods
- Communication: Ability to present data clearly to diverse audiences (from young people to board members)
- Sector Knowledge: Understanding of challenges and priorities within the youth sector
- Trust-Based Approaches: Knowledge of collaborative, relationship-centred methods in impact measurement
- Personal Qualities: Meticulous attention to detail, excellent organisational skills, ability to work independently, proactive and solutions-focused mindset
- Values Alignment: Commitment to fairness, equality, and respect, aligned with Young H & F's values
-
Desirable Skills and Experience
- Experience with membership organisations
- Knowledge of the Hammersmith & Fulham voluntary sector
- Experience in youth participation methodologies (approaches that meaningfully involve young people in decision-making)
- Familiarity with Net Promoter Score and member engagement metrics
- Experience designing and implementing pilot programmes
Benefits
- 7% Employer's pension contributions
- Travel and hospitality expenses covered
- Work phone provided
- Death in service payment of three times your salary
- Cycle to Work Scheme
- Tech Scheme for discounted personal laptops/smartphones
- Optional one-to-one external support for personal development
- Training opportunities
- Team lunches and away-day activities
Key Relationships
Internal: CEO, Communications and Marketing Manager, Relationships and Grants Manager, Membership Engagement and Sector Development Manager, Trustees, Project Support and Administration Officer
External: Young H & F's 100+ member organisations, pilot impact measurement cohort, Hammersmith and Fulham Council, funders and partners
About Young Hammersmith and Fulham
Young Hammersmith and Fulham is a membership charity dedicated to supporting young people and children's voluntary organisations in our borough. Our vision is to make Hammersmith & Fulham the best place in London for young people. Our mission is to assist our members in providing meaningful and memorable opportunities for young people.
We support over 100 organisations through exclusive member-only grants, funding support, targeted training, and other opportunities. Our free membership scheme benefits voluntary organisations that help children, young people, and their families in the boroughs of Hammersmith and Fulham.
Our 2025-2027 Strategic Plan
Development - Strengthening member capacity and quality to enhance opportunities for young people
Resources - Expanding impact through partnerships and effective grant distribution
Futures - Amplifying youth voice, developing leaders, and increasing participation for positive change
How We Work
- Securing funding for organisations to collaborate
- Providing grant funding
- Capacity development through networking, training, and qualifications delivery
- Campaigning for the rights of children and young people
Our Values
Accountability: Taking responsibility for using resources efficiently to achieve measurable results
Ambition: Setting aspirational yet realistic goals through informed partnerships and cooperation
Collaboration: Respecting and valuing others, recognising that diversity is a strength
Creativity: Embracing innovation and new ideas as an intelligence-led organisation
Integrity: Operating at the highest standards of honesty and behaviour, consistently acting in the best interests of children and young people
Our Principles
- Bring organisations together on equal terms
- Celebrate the cultural identity of youth organisations and young people
- Promote local development and ownership of youth provision
- Collaborate to build foundations for community involvement
- Commit to ongoing participatory review and evaluation with regular stakeholder feedback
Diversity and Inclusion Statement
Young Hammersmith & Fulham is committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences, and we do not discriminate based on ethnicity, colour, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.
How to Apply
To apply for this position, please send your CV and a cover letter detailing your relevant experience and why you're interested in this role.
Application Deadline: Thursday 10th of July 2025
Support our Membership to provide meaningful and memorable opportunities for young people.

About you
We are looking for a proactive and visible finance professional who is able to engage and build relationships across the organisation as a pivotal member within a values led high performing organisation. You will be a qualified accountant with proven track record of financial management awareness and a solid understanding of charity audits and statutory accounts preparation. You will have the ability to work with staff across the organisation in supporting good financial governance and oversight of financial operational matters. You will have the ability to analyse financial information and present this in a suitable format for the audience. You will have good ability to meet deadlines, be IT literate with an emphasis on financial systems, spreadsheets, Quickbooks and Excel. You will be highly organised with excellent attention to detail and be able to work with minimum supervision.
About the role
The role will involve the management of the day-to-day financial activities, VAT, gift aid, payroll and the monthly, quarterly and annual reconciliations and statutory accounts preparation. The job holder will work closely with the Chief Operating Officer, Finance Officer and volunteers within the team. There will be a requirement to work closely with the income generating staff, budget holders, auditors, banks and credit card providers on a regular basis. The Finance Manager will be responsible for managing the Finance Officer and Finance volunteer.
About us
Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
How to apply
At Carers UK, we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is Friday 11 July 2025, 1pm.
First interviews will be held week commencing 14 July 2025.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking to lead impactful work with a passionate, high-performing charity team? Join Cosmic to shape and deliver life-changing family support.
Based across two world-renowned London hospitals, this role puts you at the heart of vital projects supporting NHS staff, families, children and babies in intensive care. You’ll lead our pioneering post-discharge service, work closely with clinical teams, and ensure Cosmic’s work continues to deliver measurable and meaningful impact. If you're a confident project manager with a head for data, a heart for people, and a drive to improve services where it matters most - we’d love to hear from you.
About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
The Role
This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by managing service delivery and fostering continuous engagement. The postholder will lead and coordinate our new Post-Discharge Support service, working closely with families, the NHS Family Liaison Team, and counsellors. They will also be responsible for monitoring and evaluating the outcomes of service delivery projects - focusing on the experiences and impact on both NHS staff and families - while ensuring efficiency and value for money through careful cost assessment.
NHS Engagement & Relationship Management
▪ Build strong partnerships with PICU and NICU teams to embed Cosmic’s presence, raise awareness, and identify areas for support.
▪ Collaborate with clinical teams to develop and deliver projects that improve patient, family and staff experiences - maintaining an up-to-date pipeline of funding needs.
▪ Liaise directly with families on the units to understand their needs and explore how Cosmic can offer practical and emotional support, helping to build trusted relationships and inform future service development.
▪ Organise engagement activities and events to promote Cosmic across the units, ensuring consistent branding and visibility.
▪ Represent Cosmic at senior staff hospital meetings, forums and working groups, sharing feedback and opportunities with the wider team.
▪ Manage project timelines, budgets, KPIs and reporting to senior management and funders.
Engagement Campaigns
▪ Create, promote and mobilise staff on our units to deliver a yearly schedule of engagement campaigns. Work with staff to develop new and existing campaigns; creating and implementing the plans as appropriate.
▪ To keep abreast of any key or newsworthy/trending national developments and topics relating to PICU & NICU care and the NHS and develop campaigns as appropriate.
Post Discharge Support Project
▪ Manage development and delivery of Cosmic’s new pioneering family support service after intensive care.
▪ Develop, in partnership with the units, service delivery models that include services provided, and their impact.
▪ Develop project budgets with the COO, monitoring and evaluating them to ensure projects are delivered on budget.
▪ Oversee ongoing evaluation and development of the service to ensure it meets targets and desired outcomes.
▪ Work with our supporters and past patients and families in the development of projects and services.
▪ Work closely with the Family Liaison Nurse, who will interact directly with families benefiting from the service, to ensure their needs and experiences inform the ongoing development of the project.
Monitoring, Evaluation & Reporting
▪ Develop and implement data metrics and gathering points to measure and analyse the impact of Cosmic’s services, supporting outcomes reporting and strategic decision-making.
▪ Utilise strong IT skills for database modelling and data interpretation, ensuring timely data capture in collaboration with clinical staff to enhance service delivery and promote awareness.
▪ Monitor and report on the impact of Cosmic’s work to support funding efforts and improve overall effectiveness.
Who We’re Looking For
We’re looking for a confident and organised professional who can manage high-impact projects, work effectively with NHS colleagues, and deliver meaningful services for families and staff. You’ll need to be comfortable juggling multiple priorities while keeping a clear focus on outcomes and relationships.
You’ll bring:
• Strong project management skills, with experience of engaging with stakeholders and reporting on services.
• Proven ability to develop and use data metrics to measure programme impact, support service improvement, and meet external reporting needs.
• Confidence in working with clinical teams to gather data, track progress, and interpret complex information for strategic use.
• Experience developing end-to-end processes - from identifying needs and prioritising projects to delivery and evaluation.
• Excellent communication skills and an authoritative, professional manner when representing the charity.
• A collaborative approach to teamwork, including chairing meetings and motivating others.
• The ability to make sound decisions under pressure and communicate them clearly and constructively.
• An understanding of paediatric or neonatal care environments is desirable but not essential.
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.
• 27 days holiday plus Bank Holidays
• £200 professional development budget annually
• Hybrid working opportunities
• Employee Assistance Programme
• Flexible hours. Core office hours 10am – 4pm
How to Apply
To apply for the Service Delivery Manager role, please submit the following:
• A copy of your CV
• Answers to our four screening questions (these form a key part of the selection process)
• An optional cover letter if you’d like to share any additional details or context about your experience
We look forward to hearing from you!
Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Manager (Corporate and Philanthropy)
Remote, with UK travel
4 days or 30 hours per week
£40,000 FTE, pro-rata £32,000
If you are imaginative, entrepreneurial, and able to persuade people and organisations to support one of the most important causes in the UK today, this could be the opportunity you have been waiting for. This is an outstanding opportunity to build your professional brand in a transformed organisation with ambitious plans for the future.
For more details see job description.
To apply, please send us a CV describing your achievements to date in your career. As we have an immediate need to fill this role, please give details of your availability to start date.
Shortlisted applicants will then be asked to submit a short PowerPoint presentation (no more than 10 slides), demonstrating both your understanding of the opportunities for AMR Action UK to partner with Corporates and with Philanthropic individuals/organisations, and why you are the right person for the role.
As we have an immediate need to fill this role please apply early as shortlisted applicants may be asked for their PowerPoint presentation and to interview quickly.
The closing date is 13th July 2025.
As we have an immediate need to fill this role, shortlisted candidates will be contacted to provide their PowerPoint presentation and to arrange an interview within short timescales.
The client requests no contact from agencies or media sales.