Development support officer jobs in golders green, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid Working. London based: 1-2 days/week in Head Office and occasional travel external meetings
Ref: FUN-251
Are you a strategic, organised and collaborative relationship builder and communicator, equally comfortable talking about the work of St Giles to senior stakeholders as well as writing grant applications to Trusts and Foundations for five- and six-figure donations?
If so, join St Giles as our Fundraising Manager where, as part of the Voluntary Fundraising Team, you will play an integral role in helping us to deliver an ambitious new voluntary strategy for 2026- 2029 by focusing on increasing income from a variety of income sources including Trusts & Foundations, Fundraising Appeals, Individual Giving and Legacy.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
You will take the lead on applications and relationship management of Trusts and Foundations, working with the Trusts and Foundations Officer and Head of Voluntary Fundraising to raise £2m from Trusts and Foundations each year, plus manage campaigns and events to raise £200,000 across Appeals, Individual Giving, and Legacy per year. You will be expected to manage a Fundraising Assistant to support them with administration tasks for the team, while also managing and refining processes for recordkeeping, a multitude of fundraising systems, through which we receive funds, and work closely with the Finance team to set and review annual budgets.
We will also count on you to develop and design high-quality applications, presentations, and pitches to secure five-, six- and seven-figure funding opportunities from Trusts and Foundations, provide excellent stewardship to existing donors and to manage the development and implementation of our Individual Giving and Legacy Strategy, providing regular data analysis & reporting on our progress. Growing our Individual Giving and Legacy income stream through single and regular giving appeals is also a key aspect of this role.
What we are looking for
- Two years’ experience working in a charity fundraising environment
- Proven track record of winning and/or managing five-figure grants
- Experience devising, planning and implementing fundraising appeals
- A good understanding of fundraising best practice and regulations, including Fundraising Regulator guidelines, GDPR and data protection
- Excellent relationship-building skills with the ability to engage external stakeholders
- Impressive communication skills, written and verbal, with the ability to write compelling and informative copy that are tailored to different audiences
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a Basic DBS Check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment
To apply, please visit our website.
Closing date – Thursday, 18th December 2025 at 9.00am
Interview date - Wednesday, 7th January 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
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International Finance Manager
Reports to: Finance Director
Contract: Part-time
Interview process: Will be in the New Year
Role Purpose
As International Finance Manager, you will work alongside the UK Finance Manager overseeing the full lifecycle of all financial transactions with particular focus on funder grants managed through HOST — across both Project Hosting and Hosted Grantmaking services. You’ll ensure every grant is managed with accuracy, compliance, and care so that funds reach the world’s change-makers safely, transparently, and on time.
You will be responsible for ensuring that funder requirements, hosted partner needs, and HOST’s financial integrity align seamlessly. This means managing due diligence, contracting, reporting, and financial monitoring for all funder grants — whether they are received on behalf of a single hosted partner or distributed through multi-grant programmes.
Working at the heart of the Delivery Circle, you’ll collaborate with the Partnerships, Legal, and Finance teams to ensure HOST’s grant management systems are reliable, scalable, and trusted — enabling funders and movements alike to focus on what matters most: delivering impact.
Core Responsibilities
1. Grant Lifecycle Management (Project Hosting & Hosted Grantmaking)
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Manage the end-to-end administration of all funder grants, from due diligence and contracting to financial tracking, reporting, and closure.
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Ensure every grant is correctly recorded in HOST’s financial and project management systems (Xero, ClickUp, HOSTHub).
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Liaise with hosted partners and funders to clarify grant conditions, budgets, and deliverables.
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Track grant progress, disbursements, and reporting deadlines to ensure compliance with funder terms and HOST policies.
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Lead on the preparation and review of all grant agreements, amendments, and financial schedules in collaboration with the Legal Lead and Partnerships Manager: Funders.
Reporting cadence: Monthly grant activity summary to Finance Manager and Partnerships Director.
2. Financial Oversight and Reporting
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Monitor the flow of all grant income and expenditure, including restricted and unrestricted funds, ensuring timely reconciliation with Finance.
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Prepare detailed financial reports and proposal budgets for funders, hosted partners, and internal stakeholders, ensuring accuracy and compliance with agreed budgets.
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Support income deferrals, accruals, and revenue recognition processes as part of monthly and annual financial cycles.
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Maintain audit-ready records for all grants and subgrants, ensuring transparency and accountability.
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Work with the Data Analyst to integrate grant data into HOST’s KPI and impact dashboards.
Reporting cadence: Monthly reconciliation and quarterly financial performance report.
3. Due Diligence and Compliance
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Lead due diligence processes for all incoming funder funds and outgoing subgrants, ensuring alignment with HOST’s AML, CTF, and sanctions compliance frameworks.
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Review and verify partner documentation, including governance, financial statements, and risk assessments.
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Collaborate with the Legal Circle to ensure all grant agreements meet compliance requirements across relevant jurisdictions.
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Maintain a live due diligence tracker for all funders, hosted partners, and hosted grantmaking recipients.
Reporting cadence: Monthly compliance report; real-time escalation of risks.
4. Project Hosting Grant Management
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Manage funder grants received on behalf of Hosted Partners (HPs), ensuring restricted fund management, compliance, and accurate reporting.
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Support hosted partners in interpreting funder terms, building compliant budgets, and submitting financial reports.
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Coordinate with Community Support Leads to provide responsive guidance on grant use and expenditure tracking.
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Ensure that all HP grant income and expenses are recorded accurately and reconciled with funder agreements.
Reporting cadence: Monthly hosted partner grant activity and variance report.
5. Hosted Grantmaking Grant Management
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Work with the Partnerships Manager: Funders to manage multi-grant programmes, including collective and participatory funds.
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Administer hosted grant cycles — including application reviews, disbursements, and financial reporting from grantees.
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Ensure accurate funder reporting and financial documentation for each hosted grantmaking initiative.
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Support the development of grantmaking templates, workflows, and SOPs for scale-up through HOSTHub.
Reporting cadence: Monthly hosted grantmaking fund performance review.
6. Collaboration with Partnerships and Delivery Teams
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Work with the Partnerships Circle to ensure clear communication between funders, hosted partners, and internal teams.
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Support the Finance Team in cash flow forecasting, funder fund management, and budget reforecasting.
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Coordinate with the Legal and Operations teams to ensure integrated service delivery across all funding streams.
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Collaborate with the Training Lead to deliver guidance or workshops on grant compliance and reporting for hosted partners.
Reporting cadence: Monthly Delivery Circle coordination meeting.
7. Process, Systems, and Continuous Improvement
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Develop and maintain Standard Operating Procedures (SOPs) for all grant-related workflows, including contracting, reporting, and closure.
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Support the automation of grant management systems through HOSTHub to increase efficiency and reduce administrative burden.
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Identify bottlenecks, recommend process improvements, and support implementation across teams.
Reporting cadence: Quarterly systems and improvement review.
8. Risk Management and Audit Support
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Identify and mitigate risks across the grant portfolio, ensuring early escalation of financial or operational concerns.
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Support external and internal audits, providing complete and accurate grant documentation.
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Maintain a continuous improvement mindset toward compliance, ensuring HOST remains audit-ready at all times.
Reporting cadence: Real-time escalation of risks; quarterly risk review with Finance and Legal.
Key Relationships
Internal: Finance Manager, Finance Officer, Partnerships Manager: Funders, Partnerships Director, Legal Lead, Finance & Operations Director, Data Analyst, and Training Lead.
External: Funders, hosted partners, hosted grantees, and auditors.
Performance Indicators
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100% compliance with funder and grant reporting deadlines.
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100% of grants processed with complete due diligence and documentation.
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Zero unresolved financial discrepancies in grant records at month-end.
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All funder and hosted partner reporting delivered on time and to standard.
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Continuous improvement in efficiency and accuracy of grant management workflows.
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Positive feedback from funders and hosted partners on financial clarity and service quality.
Qualifications/Experience
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Internationally recognised finance qualification.
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Ideally use of Sage but not essential.
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Experience of the not for profit sector.
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Experience managing Grants advantageous.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
We are looking for an experienced, proactive and creative Community Engagement Coordinator to strengthen and deepen our relationships in Lewisham. Help us to advance community stewardship, raise awareness about the benefits of street trees and increase tree canopy cover equitably. The Coordinator will manage our volunteer programmes, including recruitment, retention and bringing new ideas for engagement. Responsibilities include promoting and supporting our tree planting initiatives, as well as identifying new opportunities for community involvement. The role involves collaborating with team members and stakeholders to help achieve STfL’s mission of creating a greener and healthier urban environment.
£35,000 pro rata
0.8 FTE, 4 days per week
1 year minimum fixed term contract
Reporting to Executive Director
Responsibilities:
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Volunteer management including recruiting, developing and retaining volunteers
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Be the ‘go to’ person to provide support for our Area Reps and Street Reps and develop a peer-to-peer network to share best practice across volunteer
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Raise awareness around trees, particularly in areas of low tree canopy cover and where we are currently underrepresented
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Work closely with the tree care team to support volunteering and training opportunities including watering, formative tree care, auditing
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Building networks and developing meaningful relationships with community groups and individuals, working at a hyperlocal, neighbourhood level
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Spend time listening to groups and gathering feedback to understand their emotional responses and perceptions to trees
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Work with communities and partner charities to map formal and informal networks within local neighborhoods
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Use creative approaches to evaluation, collecting and analysing impact data including volunteer surveys, 121 conversations and case studies to measure outcomes, particularly related to health and wellbeing
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Reaching new audiences: building relationships with diverse communities and work in partnership with community groups to co-design tree planting schemes in public realm
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Community stakeholder engagement - engaging and cultivating relationships including community groups, Parks groups, local charities, tenants and residents’ associations
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Organising in-person community engagement activities and training sessions for local residents including tree walks, citizen science sessions, workshops, networking opportunities and the sharing of resources
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Integrate equality, diversity and inclusion principles into all aspects of our work
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Maximising our communications impact: promote our work, raise awareness and increase our reach. Communicate regularly with our guardians and volunteers
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Create content to contribute to our social media, newsletter and website, for example: develop inspiring case studies about our work and beneficiaries. Help gather content at in-person events to support storytelling
Experience:
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Experience in the charity sector in community engagement or development
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Practical experience in successfully planning, coordinating, and delivering community-based events, workshops and activities
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Experience engaging with communities in London
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Experience in recruiting, training, supervising, and motivating groups of volunteers
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Experience in building and maintaining strong, collaborative relationships with diverse stakeholders, such as resident groups, schools, local authorities and charities
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Experience using co-design principles to facilitate workshops with a diverse range of communities
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Knowledge of tree planting/environmental sector is desirable but not essential
Skills and qualities:
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Empathetic, with good listening skills
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Able to build and maintain strong and meaningful relationships
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Excellent interpersonal and communication skills - ability to adapt to different audiences
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A strong commitment to environmental and social justice
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Passionate about our cause and able to inspire others
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Understanding of lived experience and community needs
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Excellent time management and organisational skills
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Creative problem solver
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Strong degree of flexibility is desirable - due to the nature of community work, some evening and weekend work will be required. You will be given plenty of notice
Please note, if you don’t have all the skills or experience, we still encourage you to apply!
We plan, plant and care for street trees in partnership with local people
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Transformation (DDaT)
A leading national charity is seeking an Interim Director of Transformation (DDaT) to guide the organisation through a crucial 18 month period of modernisation. This is a senior mandate suited to someone with broad technology leadership experience in fundraising charities of around 100–250 employees, and the capability to drive major transformation programmes to completion, including a significant CRM migration and the development of a modern data platform.
In this role, you’ll take responsibility for ensuring the charity’s technology architecture is coherent, scalable and secure, overseeing key platforms such as Salesforce, Microsoft 365/Azure, and the charity’s evolving data lakehouse. You’ll bring structure to delivery and operations, managing internal teams and external partners, strengthening SLAs, and championing agile ways of working to ensure the organisation receives a high-quality, modern, and responsive technology service.
You’ll also lead the organisation through a substantial period of change, working closely with fundraising, digital, and operational teams to ensure technology aligns with strategic goals, particularly the ambition to scale income and deepen supporter engagement. Strong stakeholder management will be essential, as you will advise senior leaders and the Board on technology, risk, cybersecurity, and organisational readiness, while helping staff navigate a major shift in the charity’s digital and data capability.
Key skills & experience
- Senior, broad technology leadership within fundraising charities or similarly complex NFP environments (approx. 100–250 staff).
- Strong transformation experience across digital, CRM, data platforms, governance, and cloud architecture.
- Proven track record steering major CRM programmes (ideally Salesforce) and evolving modern Microsoft 365/Azure environments.
- Excellent stakeholder and change management capability, with the ability to influence at executive and Board level.
Salary: £100,000 – £120,000
Contract: Interim (18 months + potential to go perm)
Location: London (flexible hybrid working)
Are you a data protection specialist looking for your next role? Great Ormond Street Hospital Charity are hiring for a Data Protection Manager to own our day to day data protection activities.
Salary
The salary for this position is £52,227 per annum. We operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
This is an operational role where you will manage day to day data protection activities including:
- Acting as first point of contact for all data protection queries.
- Undertaking data impact assessments (DPIAs) across all areas but primarily fundraising.
- Managing legitimate interest balance test and associated risks.
- Providing advice and guidance to stakeholders on all data protection and privacy related matters.
- Assisting with any data breaches.
- Maintaining effective governance across GOSH Charity.
- Managing the data register.
- Reviewing data protection clauses in contracts.
This is the ideal opportunity for someone who enjoys managing day to day data protection activities and educating stakeholders on the importance of data.
Skills, Knowledge and Expertise
- Extensive data protection and privacy experience.
- Extensive knowledge of UK and EU Data Protection and Information Security principles, as well as best practice.
- Experience undertaking data protection impact assessments (DPIAs), legitimate interest balance tests and reviewing privacy contractual clauses.
- Experience providing pragmatic advice to stakeholders on data protection issues.
- Solutions focused mindset.
- Strong stakeholder management, with the ability to communicate complex data protection information to different audiences.
- High accuracy and attention to detail.
Experience in the charity sector or an understanding of fundraising is highly beneficial for this role.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionStep into a pivotal role supporting the Legacy Administration Manager to deliver best practice legacy administration and maximise vital income for Marie Curie. You’ll lead on implementing team strategy, refining processes, and championing high standards across a busy, specialist function.
Help shape the future of legacy giving at Marie Curie. As our Legacy Administration Team Leader, you’ll play a key role in protecting and optimising one of the charity’s most important income streams.
In this role, you will:
- With advanced knowledge of UK-wide legacy administration and multi-jurisdiction practice, you’ll manage your own complex and contentious caseload handling sensitive issues, mitigating reputational risk, and ensuring Marie Curie receives its full entitlement.
- As a confident people manager, you’ll mentor and develop three Legacy Officers, driving performance through regular 121s, quality monitoring, and clear KPIs. You’ll embed a positive, high-performing team culture while ensuring consistent, accurate and timely casework.
- You’ll work collaboratively with solicitors, executors, internal teams and co-beneficiary charities, representing Marie Curie with professionalism and care. You’ll also lead projects, support governance work, and deputise for the Legacy Administration Manager when required.
- If you’re passionate about leadership, expert legacy practice, and making a real impact within a major UK charity, this role puts you at the heart of safeguarding and growing crucial legacy income.
Skills Needed
- Proven line management experience, including mentoring, performance management and developing high performing teams.
- Advanced knowledge of legacy administration and experience within the charity sector, including wills, probate, trusts, tax and estate management.
- Experience managing complex and contentious caseloads, with the ability to handle sensitive issues and mitigate reputational risk.
- Strong understanding of multi-jurisdiction legacy processes across the UK, with confidence navigating varied legal and operational requirements.
- Excellent stakeholder management skills, able to build effective relationships and influence outcomes with solicitors, executors, co-beneficiary charities and internal teams.
- Exceptional attention to detail when managing casework including when reviewing legal documentation and estate accounts
- High-level communication skills, able to engage sensitively and professionally with family, friends, legal professionals and members of the public.
- Commitment to Marie Curie’s values, fostering a positive team culture and collaborative working across the organisation.
Please see full job description
Application & Interview Process
- As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 4th January 2026 (due to the festive period, we aim to get back to successful candidates w/c Monday 5th January 2026)
Salary: £41,000 + London Allowance (£3,500)
Contract: Contract, 12 months
Based: Homebased (can be based in London office 2 days per week)
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.
Additional Information
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Salary: £46,698 (London) / £42,373 (National) per annum
Hours: 35 hrs per week
Contract: Fixed term contract (until March 2027)
Benefits
· 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
· Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
· Attractive family friendly policies;
· Private healthcare cover;
· Season ticket loans;
· Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Office locations: London, Bristol or homeworker
The role will involve spending a substantial amount of time in the East of England (including early starts/late finishes and overnight stays where required) and regular travel nationwide for NHF events and meetings.
Please note, if office based, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.
An exciting opportunity has arisen at the National Housing Federation (NHF) to join our team of External Affairs Managers on a fixed-term basis to cover maternity leave. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF on our website.
Could you be our new External Affairs Manager, working closely with our housing association members across the East of England?
This is a unique and varied role which would appeal to someone with a background in areas such as stakeholder management, policy, public affairs, communications, programme management – or a combination of these areas! For example, you may be looking to step into a role to further develop your leadership and stakeholder engagement skills, whilst still building on your policy or programme management experience and knowledge.
You will operate at the heart of social housing by working with key decision makers across the housing association sector – including managing relationships with chief executives, chairs of boards and executive directors. Strong communication and influencing skills are essential to the role, as well as the confidence to work at the most senior levels.
It is crucial that you can work collegiately to lead key programmes of work across the NHF with colleagues in other teams, for example from our policy, press, events, and public affairs teams. Equally, you will be comfortable working autonomously and shaping your own work programme.
The core of the role involves being responsible for engagement with a whole geographic region of our membership; and working closely on or leading one of the NHF’s key themes of work, which include areas such as supported housing; devolution; developing new homes; decarbonising existing homes; ensuring the building safety agenda is delivered; or representing our rural or smaller housing associations.
The role is wide ranging and in addition to stakeholder management and programme leadership, will include running roundtables between our members and government, chairing sessions at NHF conferences, and presenting political and policy updates to senior teams within housing associations.
You will be part of a team of eight External Affairs Managers sitting within the member services directorate, which is there to ensure that we provide excellent value for money for our housing association members.
Key elements of the role:
· You will build and maintain brilliant relationships with housing associations leaders, using your well-developed communication and advocacy skills to maximum effect.
· You will develop knowledge, insight and understanding of housing associations to shape our policy and influencing work and to create structured programmes of member engagement on critical policy and political issues.
· You will be the contact point for housing associations in your region, ensuring they receive first class customer service on the issues which matter to them. Working closely with NHF members you will facilitate the organisation of regional chief executive or leaders forums and sounding boards.
· In addition to your regional work, you will lead on the strategic planning and delivery of a key NHF policy priority. This will require collaborative working with colleagues from across the organisation and working with members across every region and specialism. You will play a leadership role, creating structured engagement strategies to ensure members are able to influence policy as well as engaging key NHF stakeholders and sharing best practice.
· Your role will be to implement structured member engagement to ensure our policy priorities, positions and influencing work are member-led. This will include working directly with members to inform our policy positions and lead our influencing work.
· You will influence debates at the highest level and you will spot in advance and act strategically to mitigate the risk to our membership. As such, this role requires a high degree of political and organisational acumen and the ability to horizon scan.
· You will work with colleagues in our Commercial and Events teams to maximise commercial opportunities and help shape content at our conferences, as well chairing conference sessions.
· To be the face and voice of the NHF with members, stakeholders and the media.
· To ensure that as an organisation we deliver as a whole team, seamlessly, to members to achieve greatest impact in line with the business strategy.
· To maintain high quality standards and follow NHF policy and process.
The successful candidate:
The successful candidate will be able to demonstrate:
· A sound knowledge and understanding of housing associations and issues affecting the wider sector.
· A sound understanding of the political and policy landscape that housing associations operate in.
· Demonstrable knowledge and experience of establishing and maintaining relationships with senior stakeholders, demonstrating excellent customer service and value for money.
· Effective communication skills, in person and in writing, including the ability to credibly and confidently present at meetings and events.
· Ability to listen to and influence senior stakeholders, demonstrating diplomacy, effective communication and negotiation skills.
· Clear leadership skills, able to lead complex and strategic programmes of work effectively, including experience of matrix managing and motivating a team.
· Excellent analytical skills and strategic nous with the ability to summarise complex information effectively to aid decision making.
· A commitment to excellent customer service.
· A positive, energetic and agile approach to work.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.
Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Completing our Application Form
To apply for this role, please complete our online application form. The application form includes your employment and education history plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 4 January 2026
Interview date: 14 and 15 January 2026
We are the voice of England’s housing associations.


The client requests no contact from agencies or media sales.
