Development worker jobs in westminster, greater london
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Full time 35hours, Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT, with outreach across Brent and surrounding boroughs
Contract: Permanent
About the role
As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will take a bold approach to establishing open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and empower them to exercise choice and control over their lives. The team is multi-disciplinary – Coaches, Peer Support Worker, Clinical Psychologist – which allows us to collaboratively formulate innovative approaches to support. The team operates across London, providing numerous opportunities to build impactful partnerships and contribute towards systems change.
About you
· To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners.
· You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services or mental health and have significant experience of working within a multidisciplinary setting with the ability to create strong professional relationships and creative solutions.
· You will have experience of working with people who have faced severe and multiple exclusion and who may be considered to have ‘complex needs’, with an understanding of the needs of people who have been homeless for long periods of time.
· You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning.
· You will also have a knowledge of Housing First and housing led approaches and the ability to work within a psychologically informed approach.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 16 November 2025, 23:59
Interview process: Competency-based interview and interview task
Interview date and location: Wednesday 3 December 2025 (in person) at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working across two teams who work with clients who have mental health support needs, wanting to gain paid employment.
We are recruiting an Administrator for a new primary care Individual Placement and Support (IPS) employment service in the London Borough of Enfield.
The Administrator will play a key role in the teams, supporting the team of employment workers as well as working alongside the Team Leads to ensure that records are kept up to date and data is easily accessible for reporting.
Experience of working in an employment team is not essential but you must be highly organised, have a problem-solving attitude and be willing to work with the other teams’ Administrators to develop joint systems and processes.
Good organisation skills are essential for this role, in addition to at least intermediate level knowledge and skills of office software including Outlook, Excel, Word and Power Bi. The successful candidate will need be able to communicate with a wide range of people.
Please click apply to send your CV after answering the screening questions.
Candidates need to clearly outline how they meet the person specification points in their personal statement.
Employee benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: Monday 17 November at 9am
Telephone interviews: These will be scheduled in as applicants come through so please apply early, if we get enough applicants we may close the advert early
Final Stage interviews: TBC
Please complete the CV cover form which includes the personal statement section
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for someone a lttle bit special - someone who believes in the deep potential of children who are not thriving elsewhere in life and who has the experience, passion, energy and the drive to go the extra mile on these young people’s behalf.
The position is an exciting dual role:
1. Volunteering & People Manager (80% of workload)
You'll become a key cog at the heart ofFree to Be's management team, taking lead responsibility for volunteer and staff recruitment and retention, holding and delivering our volunteering strategy, launching a new training infrastructure through 2026-27, and heading up 'all things volunteering'. With one direct report, you'll aim to grow volunteer numbers year on year, ensure volunteers are well matched, and well supported, onto our residential projects, and lead on quality assurance, including volunteering standards concerns/grievances. Alongside our Services, Operations and Fundraising Managers, you'll be a core management team member holding shared responsibility for the day to day running of an impactful and growing children's mental health and adventure charity and will work closely with our inspiring and supportive CEO to set longer-term key strategic goals underpinning Free to Be's future development.
2. Residential Project Lead Coordinator (20% of role)
Our residentials are fun, immersive, tiring (in all the right ways), impactful and inspiring. A core aspect of all Free to Be Kids staff's roles is leading circa 8-10 of our residential projects across each year - working on the ground with the children, leading the volunteers & staff team on project, and helping make the projects special, safe, and transformative for vulnerable young people, many of whom have damaged confidence, low self-worth, or other social-emotional needs.
Attendance at approximately 8-10 five-six night residential projects per year outside London is a core component of this role. As a manager, you'd likely attend 8-10 residentials in year 1 to build familiarity with both the projects and our volunteer base, with this dropping to c.8 per year thereafter.
On offer to the right candidate:
Salary: Circa £38,000 - £40,000, dependent on experience.
Hours: Fulltime: 37.5 hours per week. Essential attendance on at c.8-10 residential projects a year.
Leave: 25 days per year, plus bank holidays and up to 13 additional pre-set discretionary reward days in September and during the Christmas period. A substantial perk of the role is potential to take up to 4 consecutive weeks off to travel each September.
Other benefits: 4% employer pension contribution paid on full base salary, rising by 1% per year of service, up to a maximum of 7%; hybrid working; office with great transport links; flexible working (outside core hours); employee reward scheme; tight-knit, fun, vibrant, cohesive staff team with great morale.
Based: Hybrid – our small office in Waterloo, London. Hybrid working is well established with the majority of the team splitting time around 50:50 between the office and home.
To start: Early January 2026.
Who we’re looking for:
Our next Volunteering Manager hero. You'll be fun, flexible, energised, experienced in work with young people with addtional needs, and looking to join an organisation you can believe in and who in return will believe and invest in you.
Kind, empathetic, resilient and efficient, you’ll have a real affinity for supporting others - whether volunteers, more junior staff, or children themselves. We're looking for someone who loves working with young people, as you'll be role modelling that commitment and energy to our volunteers and playing a leading role in holding our already thriving team culture. Volunteer Management or HR experience is a bonus, and capacity and personality to quickly pick that up is a must, but ultimately we're looking for the right organisational fit - someone who believes in what we do and wants to step up to join a management team working hard to deliver it.
You’ll have the flexibility to work away from home on (up to) 10 five to six day residential projects per year. Ideally, you’ll also have experience of leading projects for children – whether residential or non-residential - for example as a teacher, or running groups in other settings. Experience of working on or leading residentials projects themselves is not required but may be an advantage.
We are a small, vibrant, 'can do', friendly staff team of 10, supported by a committed volunteer base of around 300.
We are particularly keen to encourage applications from those who can help us represent the lived experiences of our children through their own lived experience or background.
To apply:
See full Job Description & Person Specification on our website.
Send a copy of your CV or up to date LinkedIn profile, as well as a covering letter and introductory short video, by the closing date of 10pm, Wednesday 26th November 2025.
Covering letters should be very approximately 1 to 1.5 sides A4 and address the question of: ‘Why this role, why now’, as well as ‘what strengths, experience and skills you would bring into the role’.We also ask for a short (1-3 minutes) informal video introducing yourself and touching on the person specification. We have found this helps bring the strongest applications to life, and filters out AI driven applications.
Selection Process and Timeline:
Selection will be via two stage interview. As there is only a short turnaround from application closure on 26th November to 1st stage interviews 1st-2nd December, we will assess applications and offer interview slots throughout the window. However, you will not be disadvantaged if you need to wait till the closing date to submit.
1st stage interviews: Mon 1st - Tues 2nd December (virtual)
2nd stage final interviews: Mon 8th - Tues 9th December (in-person preferred, London Waterloo)
Please hold interview dates as alternate dates are unlikely to be available.
The role requires an Enhanced DBS check and existing right to work in the UK.
If you have any questions about the role, contact us via our website and we’d be happy to arrange an informal chat. We look forward to hearing from you!
Using joy, adventure and the outdoors to transform particularly vulnerable London children's mental health.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Part time 21hours, Crisis Skylight London 50 – 52 Commercial Street, E1 6LT, outreaching in Tower Hamlets and surrounding areas
Contract: Permanent
About the role
As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will take a bold approach to establishing open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and empower them to exercise choice and control over their lives. The team is multi-disciplinary – Coaches, Peer Support Worker, Clinical Psychologist – which allows us to collaboratively formulate innovative approaches to support. The team operates across London, providing numerous opportunities to build impactful partnerships and contribute towards systems change.
About you
· To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners.
· You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services or mental health and have significant experience of working within a multidisciplinary setting with the ability to create strong professional relationships and creative solutions.
· You will have experience of working with people who have faced severe and multiple exclusion and who may be considered to have ‘complex needs’, with an understanding of the needs of people who have been homeless for long periods of time.
· You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning.
· You will also have a knowledge of Housing First and housing led approaches and the ability to work within a psychologically informed approach.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 16 November 2025, 23:59
Interview process: Competency-based interview and interview task
Interview date and location: Tuesday 2 December 2025 (in person) at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Travel: Occasional travel to Arthritis UK offices (London, Chesterfield, Cardiff, Belfast, Glasgow)
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We’re looking for a Policy Officer who will make a difference to health and social care policy for people with arthritis.
Within the Chief Executive’s Office, the UK Advocacy and Health Intelligence Department are focused on creating lasting change. We identify creative policy solutions in response to the challenges people with arthritis face. We influence decision-makers through stakeholder engagement, public affairs activity and by campaigning alongside people with arthritis. We have expertise across health and care services, public health, and employment policy. We also work in collaboration to influence medical research and data policy and play an active role in several cross-sector groups.
About the role
The purpose of this role is to drive policy development across our policy priority areas. The Policy Officer will lead on specific policy projects, commissioning research, developing policy positions, and producing reports and consultation responses.
This role will cover a broad range of issues across one of our strategic goals – prevention and diagnosis; access to treatment; and living well with arthritis. Our approach considers the needs of people of all ages who have arthritis.
The Policy Officer will also contribute to the wider work of the team, working closely with colleagues in the Nations Teams, the Research Directorate and the wider charity, including by representing us on cross-sector policy groups, drafting briefings, and participating in events and conferences.
We’ll give you autonomy, variety and challenge with opportunities to work with inspirational campaigners, attend events in Parliament and meet senior stakeholders in Government. We’re a supportive team who will value your well-being and professional development.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Understanding of policy issues relevant to people with long-term conditions or disability.
- Experience of working in a policy team.
- Experience of developing and influencing health and social care policy.
- An ability to think creatively and communicate effectively.
- An enthusiastic, adaptive and flexible approach.
As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.
As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
You must be based in, and hold the right to work in the UK to apply for this position.
Application deadline and shortlisting
We advise candidates to apply early as we reserve the right to close applications ahead of this date.
Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interview date to be confirmed.
As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
The Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.
What you'll do:
- Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
- Drive continuous service improvement and foster collaboration across teams and partners.
- Build and maintain strategic relationships with key stakeholders to enhance service delivery.
- Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance.
See the job pack for full details.
The client requests no contact from agencies or media sales.
Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life
HOME-START HILLINGDON (HSH)
Co-ordinator (Full-time)
We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.
Purpose of the Role
Manage and support a caseload of volunteers to empower vulnerable families in giving their children the best start in life, occasionally providing direct support. Contribute to volunteer recruitment, training, development, and the effective day-to-day operation of the organisation
Key Responsibilities. As a HSH Co-ordinator you will:
- Carry out initial home-visits and support families to set and monitor goals
- Match volunteers with families according to need and capacity
- Assess the suitability and complexity of referrals, liaise with referrers for additional information, and support onward referrals
- Supervise an appropriate caseload of volunteers and enable them to support families
- Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
- Contribute to the delivery of the Volunteer Preparation Courses
- Contribute to recruiting, selecting and preparing suitable volunteers
- Support the evaluation of the impact of HSH’s volunteering programme and family support
- Develop and maintain excellent working relationships with key health partners, including those from Parent Infant Mental Health Teams, Midwifery, IAPT, Perinatal Teams, Health Visiting and other groups
You will need to be a car owner/driver
Closing Date: Monday 17th November at 9am Interview Date: Monday 1st December
(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)
It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.
Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.
The client requests no contact from agencies or media sales.
Reporting to: Co-Executive Director
Benefits:
25 days annual leave per annum, plus UK public and bank holidays (pro rata)
Office closure for a week in December and August
Annual leave allocation increases annually by one day (up to a maximum of five days)
10% employer pension contribution
Other standard Foxglove benefits
Application deadline: Monday 19 November 2025 at 9am
About us
Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision over the government’s failure to properly assess their environmental impact. We’ve forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.
We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.
The role
As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You’ll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants.
Key responsibilities include, but are not limited to:
Financial Management & Accounting
1.Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
2.Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
3.Manage relationships with external accountants, auditors, banks, and financial service providers.
4.Ensure appropriate and best practice financial policies and controls are in place.
5.Ensure financial risk is identified and managed appropriately.
Fundraising & Development
1.Contribute to the organisation’s fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy.
2.Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams.
3.Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders.
4.Support relationship management with key donors, foundations and partners.
Operational Systems & Processes
1.Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management).
2.Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping.
3.Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity.
Compliance, Risk & Governance
1.Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law.
2.Ensure the organisation’s policies and procedures are best practice, legally compliant and up to date.
3.Establish and monitor risk management frameworks and our risk register.
4.Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented.
Human Resources & People Operations
1.Oversee recruitment, onboarding, performance management, and staff development.
2.Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work.
3.Foster a positive culture in line with Foxglove’s values.
Team Leadership & Collaboration
1.Lead the operations team, ensuring clarity of roles, responsibilities, performance and support.
2.Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact.
3.Contribute to organisational strategy, helping translate strategic ambitions into operational plans.
Person specification
Below are the essential and desirable criteria for a successful candidate.
Essential
·Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting
·Minimum of 5-7 years of senior operations / finance / business operations experience, including line management
·Strong experience of budgeting, forecasting, audit & financial compliance
·Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail
·Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
·Highly organised and able to manage multiple priorities; excellent time-management skills
·Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly
·Strong collaboration skills; ability to work across teams; good leadership and people management skills
Desirable
·Experience of operating in non-profit / mission-driven / legal organisations
·Legal or compliance experience
·Experience of international operations, dealing with cross-border legal / regulatory issues
·Experience of change management and scaling teams or systems
·Understanding of, or interest in, legal, tech justice issues
·Experience of hybrid / remote team leadership
·Experience with fundraising finances, grants management, donor reports
Please note we know this role is wide in scope, if you meet some but not all the criteria and are interested in applying please reach out – we are keen to hear from you.
Length and salary
This is a permanent full-time role with six-month probation period.
How to apply
Please make your application via Applied here, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid to late-November for selected candidates.
Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff here.
If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us.
If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy here.
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
Reporting to the Marketing Manager, the Digital Marketing Officer will be responsible for the day-to-day operational delivery of our website, email marketing, and digital assets. They will play a key role in user engagement, service promotion, and data-driven decision-making. They will manage and optimise our WordPress website and DotDigital email platform, ensuring all content aligns with brand and accessibility standards. The role will contribute to creative content development and campaign ideation, as well as tracking and reporting performance across channels to support the marketing manager with data-driven recommendations. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage)
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Wednesday, 19 November 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Central Office Administrator plays a vital role in ensuring the smooth operation of the central office facility, including day-to-day oversight of organisation-wide services provided by SCT’s external IT support provider.
The postholder will champion health and safety processes across the organisation through the use of an online portal. They will also provide key support in the coordination and delivery of organisational training.
In addition, the role includes assisting in the delivery of a generalist HR service, working alongside the HR Officer and external HR advisors.
Please provide a CV and covering letter.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
This is a fantastic and unique opportunity to join a friendly, busy and supportive Legal and Governance team in the Chief Executive’s Office at the British Psychological Society.
The Board Secretary plays a critical role in the organisation, ensuring we are well governed, managed in compliance with relevant legislation and regulation and uphold best practice at all times.
We are looking for an exceptional proactive individual who must have previous experience in governance, primarily board / committee support, will be highly organised, with strong administrative skills and an excellent communicator. It will suit somebody who is capable of working autonomously and independently and used to providing professional advice and guidance to the Chair of the Board and CEO.
We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme counselling
- Life Assurance Scheme
- Discounts scheme with local and national organisations
How to apply
The closing date for applications is Friday 14th November 2025 and interviews are scheduled for w/c 1st December 2025.
To apply, please supply your CV and a covering letter detailing how you meet the criteria in the job profile. Please note that applications without a covering letter will not be considered.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances.
We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a Home Manger looking for your next challenge?
We have a fantastic opportunity to join St Christopher's fellowship as a Home Manager for our children’s home in West London. You will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Deputy Managers, Team Leaders as well as the rest of the team.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities
About the Role
We have a passionate commitment to our young people, placing them at the centre of everything we do and as the Home Manager; you will be a key player in building and extending this commitment.
You will lead and support a team: Deputy Managers, Team Leaders and Residential Workers and all committed to transforming lives and creating positive outcomes.
In addition we have an in house team of Therapists providing support to staff and young people within the home.
St Christopher’s Academy
Our 'St Christopher’s Academy' ensures our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
The successful candidate will have
- Level 3 Diploma in Residential Childcare and, be either working towards or has achieved the Level 5 Diploma in Leadership and Management for Residential Childcare.
- Prior experience in residential children’s homes, including at least a year with staff supervision and management responsibility.
- A passion for achieving the best possible outcomes for young people.
- Excellent leadership and staff management abilities.
- Exceptional communication and interpersonal skills.
- The ability to deliver at least ‘good’ in the home’s Ofsted inspection.
- Sound business awareness and a flair for promoting the service.
- Flexibility, drive and resilience.
This role will involve some shift work plus some on call duties in the evening and at weekends. Applicants will be subject to enhanced DBS (police) checks.
In return we offer:
- Salary up to £65,000 per annum, depending on experience and qualifications.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry Leading training programme including Young People’s right and participation, CSE, empowerment, mental health, Social Pedagogy.
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme, childcare vouchers.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee Awards based on performance and length of service.
- Fantastic opportunities to develop your career through our newly launched “St Christopher’s Academy”
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. CV’s will not be accepted.
For the full Job Description and Person Specification, please visit our website.
For assistance during the application process, please contact us
This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Salary: £57,000.00 per annum
Location: London Old Street (with flexible hybrid working options)
Contract: Permanent
Hours: Full time 37.5 per week – we are also open to flexible/part time applicants
Closing date: Tuesday the 18th of November at 11:30pm
Please note that interviews will be taking place on Monday the 1st of December. This will consist of a formal interview followed by a stakeholder panel interview on the same day.
Shelter is looking for a talented Head of High Value Operations and Stewardship to build the newly formed Operations and Stewardship team, which will provide our high value supporters across England and Scotland with an outstanding supporter experience and ultimately drive generosity to power Shelter’s fight for home. This person will need a deep understanding and extensive experience of high-value fundraising and a proven track record in leading and motivating multi-disciplinary teams to problem solve through innovation.
If this sounds like the right next step in your career, we invite you to apply for this newly created role. Join us in Shelter’s Fight for Home and help shape and lead our fundraising strategy.
About the role
This is a new and exciting role at Shelter, as the post-holder you will have the opportunity to head up a new function which will empower Shelter’s high value fundraisers to deliver transformative partnerships and donor relationships by providing exceptional operational support, donor insight, and high-quality resources. This team will help to build meaningful relationships that motivate supporters, diversifies our audiences, and secures the sustainable income needed to end the housing emergency.
This position is key to support our bold ambitions to grow high value income and provide best in class donor stewardship and experience. You will have the opportunity to shape our High Value Partnerships Operations and Stewardship function, making it your own. It is a very exciting time to be joining us as we launch our new four-year strategic plan.
What to expect
This cross High Value Partnerships team brings together the existing functions Prospect Development and High Value Events alongside the brand-new Information and Assets function. You will be responsible for overseeing these functions and developing the cross-team strategy. There are two excellent senior managers to lean on delivering Prospect Development and HV Events, so it is expected the main focus for the first 6-12 months will be driving the development of Information and Assets.
You will be required to translate organisational priorities into compelling cases for support and donor communications, create and manage funding priorities and funding gaps, improve access to case studies and other storytelling tools, partner with HVP teams to understand their requirement and their prospects and donor’s needs. Your work will be key to creating an inspiring donor experience that clearly demonstrates impact and encourages continued support.
You will champion new ways of working and best practice in high value fundraising operations, working to develop streamlined processes and systems to empower fundraisers with the tools they need to work their portfolios efficiently through the donor journey.
About you
We’re looking for a dynamic and experienced individual who has a strong understanding of high-value fundraising and a proven track record of leading and motivating multi-disciplinary teams, ideally within a high value fundraising environment.
You will need to have the ability to identify fundraising opportunities within complex strategic plans and be able to effectively shape these into compelling presentations for potential funders to drive income.
Being a natural relationship-builder, you will excel at collaborating and influencing teams both within and outside of fundraising to drive success and achieve shared goals.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits including:
- Charity Worker Discount
- Blue Light Card Discount
- 30 days of annual leave
- Enhanced family friendly policies
- Pension
- Interest free travel loans
- Access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The newly formed High Value Operations & Stewardship team will sit in the High Value Partnerships (HVP) sub-directorate which is part of Shelter’s Income Generation directorate. It’s an award-winning team that is responsible for all areas of high value income generation across philanthropy, trusts and foundations, statutory funders, corporate partners and legacies to power Shelter’s fight for home.
Shelter’s High Value Partnerships (HVP) team is an energetic group of around 50 talented professionals who collectively raise over £30 million each year through voluntary and statutory income. By harnessing the support, networks, influence, and expertise of our supporters, the team plays a crucial role in powering our mission to fight for home.
As our portfolio of high-value funders continues to grow—and with ambitious targets ahead—we’re building a dedicated operations function to act as the central hub for knowledge, insight, and coordination within HVP. This new function will lead enabling projects and drive collaboration across Shelter, ensuring our fundraisers have everything they need to secure transformational support.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We work together to achieve our shared purpose
- We enable decision making
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
POLICY and CAMPAIGNS OFFICER
Do you want to drive vital change for victims of stalking and harassment across policy and legislation? As a Policy and Campaigns Officer at Suzy Lamplugh Trust, you’ll work on multiple, diverse and fast-paced projects in a committed and expert team. Come and step into a role where your work truly makes an impact.
ABOUT SUZY LAMPLUGH TRUST
This post represents an opportunity for the right candidate to join the UK’s founding personal safety charity and leading authority on stalking.
The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment – through education, campaigning and support.
We are an organisation that has:
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been responsible for training over one million lone and frontline workers across all sectors in personal safety;
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campaigned heavily and played a pivotal role in driving changes in the law to better protect people across the UK; and
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supported over 75,000 victims and survivors of stalking since the inception of our National Stalking Helpline and stalking advocacy service.
Key Responsibilities:
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Support the delivery and evaluation of national campaigns on workplace safety as well as stalking, harassment and other priority areas.
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Maintain effective relationships with civil servants, policy makers, national and local decision makers, and other campaigning bodies and build relevant networks of stakeholders.
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Proactively keep abreast of issues within the post-holder’s own portfolio, general criminal justice, personal safety and Violence Against Women and Girls (VAWG) policy developments and up to date campaigning techniques.
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To undertake or commission research on specific policy areas as required.
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Develop policy recommendations, write policy and campaigns reports, lobby government and other decision makers and stakeholders, and respond on behalf of Suzy Lamplugh Trust to government enquiries, consultations or other relevant initiatives.
ABOUT THE ROLE
The Policy and Campaigns Officer is responsible for supporting on Suzy Lamplugh Trust’s policy and campaigning work relating to reducing harassment, violence and aggression in society by addressing these issues at their root cause, working with employers to improve personal safety culture within organisations and seeking to influence policy and legislative change where necessary. This role will also support campaigns that ensure that victims of stalking receive better support and protection.
Contract Type: Permanent
Salary: £31,500
Hours: Full-time
Please read the attached Job Description and Person Specification for full details.
As an Equal Opportunities employer, the Trust strives to maintain a diverse and inclusive culture representative of the communities we seek to support.
WHAT WE OFFER IN RETURN
In return for our staff’s commitment and dedication, we offer a range of benefits, including:
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Hybrid working (minimum 40% in the office)
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Flexitime Policy
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28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata for part-time) + public holiday
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Pension scheme with 5% employer contribution
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Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
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Occupational Sick Pay (which increases after 3 years)
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Cycle to Work scheme (cycle racks on site)
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Interest-free travel loan for annual season ticket
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Regular all-staff off-site meetings and events
Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.
HOW TO APPLY
Suzy Lamplugh Trust is committed to diversity and is an equal opportunity employer. Please apply by submitting a CV and a covering letter detailing how your skills and experience align with each point in the person specification. Applications without a covering letter will not be considered.
All applicants must have the legal right to work in the UK. Please note that if you do not receive a response within three weeks of the closing date, your application was not successful.
Closing Date: 23rd November
Interview: week beginning 8th December 2025
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.
Key Responsibilities
• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• To work autonomously in a fast-paced environment and under pressure
• Oversee re-admitters and clients being discharged on a weekly basis
• Responsible lead for allocated site, attend and lead discussions with MDT teams
• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
• To facilitate daily briefings with team to ensure continuity and safety
• Understanding of safety planning and de-escalation
• Monitoring and management of team training, absence and wellbeing
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Promoting people’ rights and responsibilities
• Conduct monthly supervisions and annual appraisals of supervisees
• Work and manage the team in-line with targets and KPI’s, ensuring that outcomes, outputs and impact are recorded
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery, providing advice, information, practical and emotional support to clients
• To attend all mandatory training including safeguarding and GDPR and actively embrace own CPD
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Maintain and ensure team compliance of accurate records, detailing interventions
• Abide by supporting governance such as Mind Policy and Proceedures, Understanding CQC standards and NICE guidelines around mental health
• Providing administrative support to the team
• Overseeing and provide shadowing to new staff members and volunteers
• Attend reflective practice, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Provide guidance to support workers and volunteers
• To work with service managers and assist with reporting and monitoring
Person Specification
• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Understanding of different databases such as Views, Salesforce and NHS
• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.


