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ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Registered Charity
501 - 1000
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.
Thank you!
There’s a moment, just before something goes out into the world, when everything clicks into place. The message is clear, the design feels right, and you know it’s going to connect with someone who needs it.
At Alzheimer’s Society, those moments matter. Every piece of creative work helps people affected by dementia feel seen, supported and understood.
As a Junior Designer, you’ll play a part in making that happen. Working within our Creative team, you’ll help turn ideas into thoughtful, well-crafted design across digital and print. From campaign visuals to everyday assets, your work will help bring our brand to life in a way that is consistent, accessible and meaningful.
You’ll collaborate with designers, content specialists and digital colleagues, learning as you go and building your skills in a supportive, fast-paced environment where your work has real impact.
What you’ll do
In this role, you’ll spend your time bringing ideas to life through thoughtful, well-crafted design. You’ll work across a mix of digital and print, creating and adapting assets that help communicate important messages and support impactful campaigns.
You’ll take creative concepts and shape them into clear, engaging visuals that feel consistent, on brand and accessible to a wide range of audiences. Whether you’re refining layouts, resizing assets or preparing files for delivery, you’ll care about getting the details right.
Working closely with colleagues across creative, content and digital teams, you’ll help make sure design supports the bigger picture. You’ll be part of conversations, contribute ideas and collaborate to deliver work that lands well and makes a difference.
Alongside this, you’ll manage your own workload, keeping projects moving and maintaining quality even when things are busy.
At a glance, you will:
- Create and adapt design across digital and print, from social content to campaign materials
- Prepare and deliver artwork that meets brand, accessibility and quality standards
- Collaborate with colleagues to ensure creative supports wider campaigns and activity
- Manage multiple projects and deadlines, staying organised and focused
About you
You’re someone who cares about the details, but also understands how they fit into the bigger picture. You’re motivated, organised and ready to grow, with a natural ability to keep things moving even when things get busy.
You’ll likely bring:
- A strong eye for detail and pride in producing accurate, high-quality work
- Good project and time management skills, with the ability to prioritise and meet deadlines
- Confidence managing more than one task at a time, and knowing how to refocus when priorities shift
- A proactive, self-starting approach, taking ownership of your work while knowing when to ask for support
- The ability to build positive working relationships with a range of people
- Confidence explaining creative ideas in a clear and accessible way, especially to non-design colleagues
You care about inclusive design and understand that how something looks is only part of the story. You think about how it’s experienced, making sure your work is clear, accessible and relevant to different audiences, including people affected by dementia.
We know that great candidates don’t always meet every requirement. If this role interests you and you feel you could make a difference, we’d love to hear from you.
Interviews are provisionally scheduled to take place on the 23rd September via MS Teams.
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Thank you!
There’s a moment, just before something goes out into the world, when everything clicks into place. The message is clear, the design feels right, and you know it’s going to connect with someone who needs it.
At Alzheimer’s Society, those moments matter. Every piece of creative work helps people affected by dementia feel seen, supported and understood.
As a Junior Designer, you’ll play a part in making that happen. Working within our Creative team, you’ll help turn ideas into thoughtful, well-crafted design across digital and print. From campaign visuals to everyday assets, your work will help bring our brand to life in a way that is consistent, accessible and meaningful.
You’ll collaborate with designers, content specialists and digital colleagues, learning as you go and building your skills in a supportive, fast-paced environment where your work has real impact.
What you’ll do
In this role, you’ll spend your time bringing ideas to life through thoughtful, well-crafted design. You’ll work across a mix of digital and print, creating and adapting assets that help communicate important messages and support impactful campaigns.
You’ll take creative concepts and shape them into clear, engaging visuals that feel consistent, on brand and accessible to a wide range of audiences. Whether you’re refining layouts, resizing assets or preparing files for delivery, you’ll care about getting the details right.
Working closely with colleagues across creative, content and digital teams, you’ll help make sure design supports the bigger picture. You’ll be part of conversations, contribute ideas and collaborate to deliver work that lands well and makes a difference.
Alongside this, you’ll manage your own workload, keeping projects moving and maintaining quality even when things are busy.
At a glance, you will:
- Create and adapt design across digital and print, from social content to campaign materials
- Prepare and deliver artwork that meets brand, accessibility and quality standards
- Collaborate with colleagues to ensure creative supports wider campaigns and activity
- Manage multiple projects and deadlines, staying organised and focused
About you
You’re someone who cares about the details, but also understands how they fit into the bigger picture. You’re motivated, organised and ready to grow, with a natural ability to keep things moving even when things get busy.
You’ll likely bring:
- A strong eye for detail and pride in producing accurate, high-quality work
- Good project and time management skills, with the ability to prioritise and meet deadlines
- Confidence managing more than one task at a time, and knowing how to refocus when priorities shift
- A proactive, self-starting approach, taking ownership of your work while knowing when to ask for support
- The ability to build positive working relationships with a range of people
- Confidence explaining creative ideas in a clear and accessible way, especially to non-design colleagues
You care about inclusive design and understand that how something looks is only part of the story. You think about how it’s experienced, making sure your work is clear, accessible and relevant to different audiences, including people affected by dementia.
We know that great candidates don’t always meet every requirement. If this role interests you and you feel you could make a difference, we’d love to hear from you.
Interviews are provisionally scheduled to take place on the 23rd September via MS Teams.
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.