Digital and communications manager jobs

Job Title: Marketing and Communications Officer

Reports to: CEO

Hours: 21 hours per week (office based)

Pay: £30,079 Pro-Rata

Trinity Winchester is seeking a Marketing & Communications Officer to join our established team, helping the fundraising team showcase our work locally and nationally while engaging and growing our supporter base.

Trinity is a Winchester-based charity which addresses the effects of homelessness and vulnerability through specialist practical and emotional support, and proactive prevention, empowering positive change.

We help people who are vulnerable to the effects of homelessness, addiction, physical and mental ill health, poverty, social isolation and domestic abuse. We offer solutions, hope, choice and control.

From humble beginnings, Trinity has grown into a respected and skilful organisation helping people to improve their lives. We provide vital practical and emotional support to over 640 people each year who are experiencing the effects of homelessness or vulnerability.

Our dedicated Women’s Service sees over 150 women each year. We support them to make positive change to their lives and in many cases break free from the damaging cycle of domestic abuse.

We aim to support individuals to change their situation and aspire towards positive fulfilling futures.

Role Purpose

The Marketing & Communications Officer is responsible for helping to develop and deliver integrated marketing and communications activity across digital, print and face-to-face channels. The role supports brand awareness, audience engagement, campaign delivery, content creation and reputation management, while ensuring communications are aligned with the organisation’s values, objectives and tone of voice.

Key Responsibilities

· Support the development and delivery of marketing and communications plans that align with organisational priorities.

· Create, edit and proofread high-quality content for a range of channels, including website copy, newsletters, social media, email campaigns, press releases, presentations and printed materials.

· Manage day-to-day activity across digital platforms, ensuring content is accurate, engaging, accessible and on brand.

· Manage and grow our volunteer base.

· Assist with planning and delivering campaigns, events and promotional activity to increase awareness, engagement and participation.

· Maintain and update website content and support the effective use of content management systems and email marketing platforms.

· Monitor social media channels and other communications platforms, responding or escalating queries where appropriate.

· Manage and regularly update the fundraising database.

· Help protect and strengthen the organisation’s brand by ensuring consistency of tone, style and visual identity across all communications.

· Liaise with internal teams and external suppliers, agencies, media contacts and stakeholders to support delivery of communications activity.

· Gather case studies, stories, testimonials and other content that demonstrate impact and support audience engagement.

· Track, analyse and report on campaign and channel performance, using insights to support continuous improvement.

· Support media relations activity, including drafting press materials, maintaining media lists and identifying positive publicity opportunities.

· Represent the organisation professionally in meetings, presentations, and networking opportunities with funders and partners where required.

· Ensure all marketing and communications activity complies with relevant policies, brand guidelines, copyright, data protection and accessibility requirements.

· Provide general administrative support for marketing and communications projects, including scheduling, maintaining content calendars and coordinating assets.

Person Specification

Essential

· Experience in a marketing, communications or similar role.

· Excellent written and verbal communication skills, with strong attention to detail.

· Ability to create compelling content for different audiences and channels.

· Experience of using social media, websites and email marketing tools in a professional context.

· Strong organisational skills with the ability to manage multiple tasks and deadlines.

· Ability to work collaboratively with colleagues and external stakeholders.

· Good understanding of branding, audience engagement and communication best practice.

· Confidence using Microsoft Office and other common digital tools.

· Ability to analyse performance data and present findings clearly.

· Awareness of data protection, accessibility and copyright considerations in communications work.

Desirable

· Relevant qualification in marketing, communications, public relations, digital media or a related field.

· Experience of working with design tools, content management systems or analytics platforms.

· Experience of campaign planning, media relations or event promotion.

· Understanding of SEO, digital accessibility and content performance optimisation.

· Experience of working within a regulated, public sector, charity or membership environment.

Key Working Relationships

The post holder will work closely with colleagues across the organisation, including senior leaders, operational teams and external partners, suppliers, agencies, media contacts and other stakeholders as required.

Why Join Trinity Winchester

Joining Trinity Winchester means using your skills to make a tangible difference in the lives of people affected by homelessness, domestic abuse and other vulnerabilities in our community. This role offers the opportunity to shape compelling communications, strengthen supporter engagement and help raise the profile of services that change lives every day.

We are a values-led charity with a strong local reputation, a practical and compassionate approach, and are a trusted voice in the community. As part of a small, committed team, you will have scope to contribute ideas, work across a varied portfolio and see the direct impact of your work.

What We Offer

· A rewarding opportunity to support a respected Winchester charity making a measurable difference in people’s lives.

· A part-time role of 21 hours per week, office based in Winchester.

· The opportunity to work closely with senior colleagues and contribute to organisation-wide priorities.

· A varied role spanning digital content, campaigns, storytelling, supporter engagement and brand development.

· A supportive team environment with scope for initiative, creativity and continuous improvement.

· On site parking,

Application Process

To apply, candidates should submit a CV and a supporting letter explaining how their experience, skills and knowledge meet the requirements of the role. The supporting statement should clearly address the person specification and demonstrate suitability for the post.

Shortlisted candidates will be invited to interview. The selection process may include a practical task relevant to the role, such as drafting content or reviewing communications material.

Equality, Diversity and Safeguarding

Trinity Winchester is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and seek to build a workforce that reflects the communities we serve.

We are committed to safeguarding and promoting the welfare of adults, young people and children. Any appointment will be subject to appropriate pre-employment checks, which may include references and a Disclosure and Barring Service check where relevant to the role.

About Nordoff and Robbins

We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.

Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.

We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen.  This role is your chance to help us achieve our ambitious goal of helping more people’s lives through music.

About the role

We’re looking for a proactive Engagement and Communications Officer with experience supporting multi-channel activity across an organisation. You’ll bring creativity, insight and strong delivery skills to help plan and produce marketing and communications that engage key audiences and support our central services and wider teams.

Working with the Marketing Manager, you’ll help deliver agreed marketing plans and day-to-day communications activity. This will include coordinating briefs, creating and updating content and collateral, scheduling activity across channels, and shaping strong storytelling that brings our work to life - capturing impact, developing case studies and sharing the difference music therapy makes with our current and active supporters.

The role sits within our Engagements and Communications (E&C) team and works across the organisation, building strong relationships with colleagues in central services and programme teams. You’ll collaborate to understand priorities, bring clarity to messaging, and make sure our communications are consistent, accessible and on brand - while continually showcasing our impact through stories and supporter communications that thank, inform and inspire ongoing support for Nordoff and Robbins.

This role is subject to a basic DBS check as standard.

We are looking for a Digital Marketing Executive to support the delivery of MHFA England’s digital marketing and acquisition activity by implementing campaigns across paid, earned, and owned channels. The role will focus on executing digital marketing plans, creating and optimising content, supporting lead generation and conversion activity, and using data and insight to improve performance.

The Digital Marketing Executive will work closely with the Digital Marketing and Acquisition Lead, colleagues across the organisation, and external suppliers to help deliver MHFA England’s organisational strategy, brand objectives, and revenue goals.

This is a hybrid role with occasional travel to Central London, where you’ll collaborate with colleagues to support our mission.

Please refer to the Job Description for full details of the role.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We’re happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you’d like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.

Looking after you 

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

This is an exciting opportunity to shape engaging campaigns and storytelling across digital, social media, email, PR and community channels. Working as part of our Fundraising and Communications team, you’ll create compelling and accessible communications that inspire action, strengthen our community, support fundraising and help people live full and healthy lives with MS.

Working closely with colleagues, ambassadors and people living with MS, you’ll help amplify authentic lived experience, develop impactful campaigns and use insight and digital best practice to grow engagement and reach.

We’re looking for someone with strong writing and storytelling skills, experience delivering communications, marketing or digital campaigns, and a good understanding of digital engagement, social media and email marketing. Most importantly, we’re looking for someone who is collaborative, proactive and motivated by making a meaningful difference.

About Overcoming MS

Overcoming MS is the world’s leading MS healthy lifestyle charity. We help people live full and healthy lives with MS through evidence-based information, practical tools and a supportive global community.

Since 2012, we have supported people affected by MS to make informed lifestyle choices alongside medical treatment, helping people feel more empowered, informed and hopeful about living with MS.

Our vision is a world where everyone with MS has the information, confidence and support they need to live well.

Job summary

The Communications and Marketing Manager plays a central role in helping Overcoming MS reach and support more people living with multiple sclerosis worldwide. The role leads the creation of compelling, evidence-based, and emotionally engaging communications that strengthen connections with our community, raise awareness of the Overcoming MS approach, support fundraising, engagement, and behaviour change, and showcase our services and offerings. 

Working across communications channels, campaigns, storytelling and community engagement, the postholder will enable our audiences to feel they have the appropriate level of information and confidence to make lifestyle changes, through the support we offer to live a full and healthy life with MS. 

Key responsibilities and duties: 
The role comprises the following key areas of responsibility: 

Communication and campaign creation 

• Craft engaging, accessible and audience-focused communications which inspire action, deepen engagement and build trust. 

• Plan and execute integrated marketing and communications campaigns across digital channels, print, PR and Community channels in alignment with our Fundraising and Communications Strategy.

• Support the Head of Communications, Marketing & Digital with campaign planning, aligning Communications objectives to organisational and income generation objectives. 

• Support the Services team with the promotion of our services, including the dissemination of insights and data, to grow our awareness and engagement 

• Support colleagues and audiences. Working with stakeholders to ensure communications are planned and delivered at the right time to meet their needs.

• Ability to communicate complex or sensitive information in a clear, accessible and empathetic way. 

• Understanding of inclusive and accessible communications best practice. 

Using results to drive change 

• Use audience insight, analytics and user behaviour to shape campaigns and improve engagement. 

• Test, learn and optimise marcomms communications through experimentation, AB testing and evaluation. 

• Contribute to Marcomms evaluation on performance and impact. 

Storytelling and Community voices  

• Build trusted relationships with people living with MS and the wider Overcoming MS community to develop authentic and inspiring stories. 

• Support contributors sensitively and ethically, ensuring appropriate consent and safeguarding processes are followed. 

• Identify opportunities to amplify community voices across campaigns, fundraising and communications. 

• Ensure storytelling reflects the diversity and inclusivity of the Overcoming MS community. 

Social media and content creation 

• Lead on building our impact and engagement on social media with our audiences, in line with our objectives, including supporting awareness and engagement campaigns and fundraising. 

• Ensure that we are using the best tools and techniques by staying up to date with trends. 

• Monitor social media, ensuring prompt and accurate responses to enquiries. 

• Use analytics to constantly optimise our social media impact. 

• Ensure content is accessible, audience-led and aligned with best practice in health communication. 

• Support content development across both digital and print communications where required. 

• Working closely with the services team, lead the content creation and maintenance of our website to maximise our impact with audiences. 

• Build and nurture relationships with celebrity ambassadors, influencers and public supporters. 

Email marketing 

• Develop content for email marketing, including for fundraising and events campaigns. 

• Optimise email by A/B testing content to maximise performance through design and content improvements, and creating triggered email sequences to build our message. 

• Use audience segmentation and personalisation to support campaigns. 

• Use analytics to identify ways to constantly optimise our email impact. 

Community Engagement 

• Support our digital community through different discussion groups and platforms (social media, hubs, etc). Including liaising with internal teams and promoting best practice. 

• Support online events and drive positive engagement opportunities.

Brand communication 

• Ensuring all activity aligns with brand priorities. 

• Championing on-brand messaging. Acting as a trusted expert on brand tone of voice.  

• Ensuring all media and communications guidelines/policies are followed and kept updated. 

• Sharing best practice with the wider organisation and continuing professional development.

Creative skills 

• Generate and develop creative and innovative ideas with a good eye for brand, design, film and photography.

• Develop clear briefs and oversee production of high-quality digital and printed communications materials. 

• Create engaging collateral through design software.

• Edit small amounts of audio or video (desirable). 

• Support content development across both digital and print communications where required. 

PR and Media 

• Support the Head of Communications, Marketing and Digital with media relations through press releases and statements. 

• Support with securing regional, national and international media coverage, sourcing case studies and creating campaign assets and messaging for media partners. 

 
PERSON SPECIFICATION 

• Self-motivated and adaptable/proactive, with strong organisational skills and the ability to manage competing priorities effectively

• A keen eye for detail with a consistently high quality of work output.

• Highly organised, able to manage a content schedule, and plan and deliver digital campaigns. Able to prioritise work across multiple projects to meet deadlines.

• Demonstrable experience in developing, leading and executing high-quality, effective communications and engagement strategies that achieve desired results.

• Excellent writing, editing and communication skills for social media, web, email and PR.

• An understanding of how communications affect and engage audiences.

• An ability to communicate in an inclusive way with diverse audiences.

• Experience in managing and optimising website content, with strong on-page SEO skills.

• Confident using email marketing and social scheduling

• Familiarity with Google tools (Analytics, Adwords, Search Console, etc) and digital monitoring tools. 

• Skills in creative content development, such as audio, video and photo editing. 

• Interest in wellbeing 

• Experience managing external suppliers, freelancers or creative agencies (desirable) 

• Experience working in the charity, health or wellbeing sector. (desirable) 

• Able to flex hours and work outside normal hours where needed to cover events (time off in lieu will be provided). 

 
This job description outlines the main responsibilities of the role, but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role. 

How to apply: Please click on the Apply Now button, submit your CV, and please answer the three questions we have prepared for you. Please use the Cover Letter space to tell us your motivation for working  at Overcoming MS.

Application timeline:

Close date: until 9am Monday 15th June

First round interviews: 18th and 19th June, online via Microsoft Teams

Second round interviews: 23rd June on Teams/in person TBC, and it will include a short task and presentation

Our Commitment to Equity, Diversity and Inclusion: We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.

We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.

If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.

Doing Good Recruitment is pleased to be partnering with Shell Foundation on the appointment of a Digital Communications Manager.

We are seeking an exceptional individual to lead the planning, delivery, and optimisation of digital communications across the organisation. This position is offered on a permanent basis, with a hybrid working pattern.

About Us

Since our inception 25 years ago, Shell Foundation has worked to alleviate poverty across Africa and Asia. We have played a critical role in advancing the energy access sector and are now focused on scaling its impact.

Our objective is to enable tens of millions of people to raise their incomes while lowering emissions by 2032. We achieve this by fostering innovation and scaling technologies that increase incomes.

The Role

We’re looking for a Digital Communications Manager to lead the creation and delivery of compelling, high-quality digital content to our global audiences.

This is a varied, hands-on role that plays a key part in strengthening the Foundation’s digital presence and ensuring communications are engaging, consistent, and aligned with organisational priorities. You will work closely with the Head of Communications & Advocacy and colleagues across the organisation to manage our digital platforms, oversee content production, and deliver effective, audience-focused communications.

Your work will span website and CMS management, social media and email campaigns, design, multimedia content development, and digital analytics—ensuring that content is impactful, channels are effectively managed, and performance is continuously improved.

It will be essential for you to play a central role in using data and insights to refine content and targeting strategies, ensuring digital communications support partnership development, influence key stakeholders, and enhance the Foundation’s overall visibility and impact.

This role is well suited to someone who is a self-starter, operates comfortably at both a strategic and delivery level, works across multiple areas, and thrives on collaborating with stakeholders.

About You

The successful candidate will be a highly organised, proactive, and detail-oriented digital communications professional with a track record of managing digital content, platforms, and campaigns at an organisational level. You will bring a structured approach to your work, with the ability to manage multiple priorities, channels, and stakeholders comfortably.

Technically savvy, you will thrive in using data and insights to inform decisions and improve digital engagement, alongside your accomplished content creation skills. These include experience producing visual and multimedia content, as well as excellent writing, editing, and proofreading abilities.

The ideal candidate will have experience in corporate communications within the business community, development finance sector, or a similar environment that requires delivering high-quality communications to a diverse range of global audiences.

A CIPR Specialist Diploma (Digital Communications), or equivalent, is desirable but not essential.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full job description, and learn how to submit your application.

Our Commitment to Equity, Diversity and Inclusion

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

We have an exciting opportunity for an experienced digital communications professional to join the Living Wage Foundation team as our Digital Communications Manager. The ideal candidate would have demonstrable digital communications skills and experience, on top of an enthusiasm for engaging supporters across our social networks, website and email communications. The candidate will be tech savvy and have experience managing social media, using a website CMS and other digital tools that will support engagement with the real Living Wage and other key areas e.g. Living Hours and a Living Pension, across multiple stakeholders.  They’ll also be an effective storyteller with an understanding of how to transform stories into impactful online communications.   

As part of a busy department of communications specialists spanning media, digital, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and website management.  

The person in this role will line manage a Communications Officer who will offer digital communications support. The ideal candidate will be a patient and kind people manager who enjoys supporting the personal development of team members This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities.  You will report to the Senior Communications and Marketing Manager at the Living Wage Foundation. 

 This role will play an integral role in shaping the wider communications strategy.  You will be working as part of a passionate communications team, with a strong commitment to the Living Wage campaign.  

Main Responsibilities 

Working as the Digital Communications Manager, reporting to the Senior Communications and Marketing Manager, your main responsibilities will include: 

Social media: 

• Lead the team in the use of social media to increase brand awareness and impact; generate innovative approaches.   

• Oversee Communications Officers to monitor, manage, create and schedule content on our social media accounts, tailoring content to different channels and audiences.

• Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget. 

• Manage paid advertising strategy on social media, overseeing relationship with external agencies. 

Website: 

• Work with developers to maintain and update website CMS alongside Operations team, support the team in creating news and blog content and help upskill colleagues to create content for the website.  

• Support on development of a members’ dashboard area to improve processes and enhance the accreditation experience. 

• Use insights and analytics to monitor the success of the website e.g. Google Analytics. 

Materials development and dissemination: 

• Ensure all work is completed within brand guidelines.  

• Roll-out a content strategy to support the digital communications and marketing strategy, taking responsibility for resourcing the workplan for the wider team and contractors. 

• Manage our newsletter and mailing lists with Living Wage Employers; looking for opportunities to improve content and impact.

• Basic design and video-editing support of communications and marketing collateral. 

• Support the wider team and employers with ad-hoc marketing requests and digital materials to support their work plans. 

Situational awareness and research: 

• Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.  

• Confident to test and learn from new digital and marketing approaches. 

• Identify new ways to communicate effectively with our internal employer network, by building understanding of our key audiences and employer journey.

Strategy development:  

• Participate in development of the communications strategy, contributing tactical and creative ideas around implementation, ensuring it is integrated with wider communications and campaigns strategies. 

• Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.  

• Work with wider teams to support the development of tailored digital communications strategies  

• Manage limited budgets for the digital growth strategy. 

Reputational and risk management: 

• Appropriately manage and mitigate risk on our digital channels; developing processes and messaging when necessary.

• Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.  

• Effectively represents the organisation with senior stakeholders  

External relationships: 

• Collaborate with Living Wage Employers and supporters to create engaging content and further Living Wage visibility online.

• Manage external relationships with agencies, designers and other contractors to resource digital communications work, ensuring quality and brand consistency. 

Campaigns and events management:  

• Develop creative digital marketing campaigns that promote our brand and further engagement objectives. 

• Create a digital strategy for Living Wage Week, including creation of the employer digital pack, overseeing delivery by Communications Officers.

• Provide digital support and advice for organisational campaign and event priorities.

• Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.  

Internal comms and knowledge management: 

• Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.  

• Provide digital support and advice to colleagues across numerous projects; this might include trainings on the use of digital platforms and trends, in order to build internal capacity and best support their work. 

• Act as a brand ambassador for the whole organisation.  

Internal relationships:  

• Line management of the Communications Officer. 

• Provide leadership on our digital engagement, ensuring colleagues feel supported, developed and valued  

• Ability to manage or coordinate staff across the organisation. 

• Ensure the work produced across the team is of high quality and reflective of organisational values. 

Contribute to CUK mission and its strategic objectives: 

• Demonstrate enthusiasm and commitment to the function and the core mission of CUK/ Living Wage Foundation. 

• Reliably implement and participate in the development of cross-organisational policies, procedures, and values in the delivery of work across the communications department. 

Learning, expertise & DEI 

• Keep up to date with comms developments, good practice in third sector etc. 

• Train others with relevant and helpful advice and technical support 

• Proactive in maintaining own wellbeing and supporting direct reports in managing their wellbeing at work 

• Display self-awareness of DEI issues and the impact on direct reports. Act as a role model for DEI awareness and implementation. 

• Be alert to and manage the impact of DEI issues for direct reports and stakeholders. 

Personal Specification 

(D) Desirable, (E) Essential 

Experience 

• Background in communications with experience working with digital tools, including analytics tools (E)  

• Experience working with multiple internal project teams (E)  

• Experience managing a team and manage work of others (preferably line management) (E)  

• Expertise managing social media platforms (E) 

• Expertise at managing a website CMS and/or leading on website UX (E)  

• Expertise managing email marketing (E) 

• Experience of working on integrated communication campaigns (D)  

• Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)  

• Experience of video production and editing (D) 

Key skills and knowledge 

• Wide range of digital skills across marketing and CMS platforms (such as Mailchimp,  WordPress, Drupal etc) (E)  

• Proficient in Google Analytics (E)  

• Proficient in content marketing and social media strategies across LinkedIn, Instagram, Facebook (E)   

• Excellent written and verbal communication and ability to tell stories (E)  

• Ability to manage external agencies and stakeholder engagement (E)  

• Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)  

• Proficient in content marketing and social media strategies (D)  

• Proficient in SEO (D)  

• Strong understanding of brand and design principles (D)  

• An understanding of Citizens UK’s national campaign areas (D)  

Personal qualities & values 

• An enthusiasm for digital communications, coupled with a strong commitment to the mission of the Living Wage Foundation (E) 

• A commitment to the Citizens UK values: Solidarity, Kindness, Courage, Inclusion, Relational. (E) 

• A strong team player, fostering a collaborative and inclusive working environment. (E) 

• Takes accountability (E) 

• Creative and curious (E)  

• Commitment to equality, diversity and inclusion, with an understanding of how to communicate responsibly and ethically about lived experience. (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Application timeline 

• Applications open 18th May:

• Applications close: 7th June 

• Interviews to be held on 16th or 24th June 

An exciting opportunity for a dynamic communications lead to shape and deliver impactful communications, marketing, and engagement strategies that amplify the charity’s brand, strengthen stakeholder engagement, and advance its mission to improve social mobility for young people.

Communications and Marketing Manager

The Charity

We're on a mission to help 50,000 young people aged 9-24 years increase their social mobility by 2027. We've already supported 43,000, and we need your expertise to help us to do more. Our proven programmes inspire and mentor young people to increase their fi nancial independence, social mobility and create happier, safer communities. We believe in a world where no-one’s background ever holds them back.

Main Purpose of the Role (Sole Lead)

Strategy & Leadership

- Lead all communications activities, marketing, and engagement strategies.

- Monitor and evaluate strategy effectiveness with KPIs, ensuring brand consistency and report to the leadership team and Board of Trustees.

Marketing & PR

- Drive brand visibility and profi le-raising initiatives by establishing deep-rooted connections with key media influencers and journalists.

- Prepare charity spokespeople for media appearances.

- Create marketing assets that attract, engage, and retain new business.

- Social Media: Create and execute dynamic strategies to grow engagement.

Stakeholder Engagement & Events

- Draft and publish Quarterly board reports, annual reports and other documents.

- Oversee and deliver high-quality event communications.

- Plan and create engaging newsletters and appeals.

- Source and develop compelling stories from stakeholders.

Digital Campaigns & Management

- Website: Develop and update produce high-quality, engaging content.

- Create SEO Strategy, tracking performance and updating website content.

Skills Required

- Ability to think strategically, manage goals, and develop and implement Communications and Marketing strategies.

- Creative fl air and strong communication skills, both oral and written, including the ability to draft high-quality documents for a range of audiences

- Strong interpersonal and infl uencing skills, with the ability to form positive relationships at board level and people from a range of backgrounds

- Enthusiastic and self-driven, able to think quickly, plan and act independently

- DE&I understanding an advantage

Benefits

Hybrid Working

25 days holiday plus bank holidays

Pension

Marketing & Communications Co-ordinator

Salary: Up to £30,000
Location: Hybrid – 3 days per week at the Chiltern Society office (Chesham, HP5 1AG), with remote working and some travel across the Chilterns

Job Description

This is an exciting opportunity to join a small, passionate charity dedicated to caring for the Chilterns – protecting its natural beauty, cultural heritage and environmental sustainability.

Following an internal promotion, this role will play a key part in delivering the organisation’s new strategic plans. You will help grow and diversify the supporter base through creative and impactful digital communications, alongside coordinating a varied programme of public events, including the annual Heritage Festival.

You will be responsible for creating engaging content across digital channels, managing and developing the organisation’s website and CRM systems, and supporting the delivery and promotion of events. Working closely with colleagues, volunteers and stakeholders, you will ensure communications are timely, relevant and inspiring, encouraging more people to connect with and take action for the Chilterns.

This role is ideal for someone creative, organised and proactive, with a passion for nature and strong digital skills. You will enjoy working across multiple projects, building relationships and contributing to a collaborative team environment.

1. JOB TITLE: Communications officer 

Contract: e.g. Two-year fixed term

Location: York/ hybrid (in office attendance once or twice a week) 

Salary range: £47,814 BAND B1 

2. MAIN PURPOSE AND SCOPE OF THE JOB 

The communications officer is responsible for the consistent, day-to-day delivery of internal and external communications that convey JRCT’s mission and priorities and support the work of the people and organisations we fund. 

The focus of this role is delivery of our communications. You will be reliable and skilled, taking ownership of work that keeps our communications running smoothly - producing high-quality content, handling our social media presence, maintaining our website, and delivering our newsletters. You will bring creativity and flair to your communications, knowing when to inform and when to engage and finding the right tone for different audiences and channels. 

You will work independently on routine tasks while contributing thoughtfully to wider projects. 

3. POSITION IN ORGANISATION 

Reports to: Head of Communications 

Responsible for: n/a 

4. DUTIES AND KEY RESPONSIBILITIES 

4.1 Content creation and storytelling 

• Create, edit, and produce high-quality written and digital content, including news pieces, case studies, and multimedia materials, ensuring all messaging is clear, consistent, and reflective of our mission and values across all channels 

• Partner with grant holders to develop case studies, quotes, and materials that reflect their voice and perspective 

• Actively amplify the work of grant holders, identifying opportunities to showcase their voices, expertise, and learning 

• Maintain and develop content, including sourcing images and writing copy for our website and reports, and assist with site refreshes. 

• Work with colleagues to ensure JRCT’s learning is translated and shared in accessible, meaningful terms 

• Design, compile, and write external newsletters 

4.2  Social media and digital engagement 

• Run our social media accounts day-to-day, including monitoring, scheduling, and creating engaging posts 

• Produce design-led assets and infographics using Canva or similar tools 

• Maintain and grow social media presence, sharing news from grant holders and JRCT 

• Research peer digital content and stay updated on social media trends 

• Monitor and analyse web and social media performance to evaluate and refine approach 

4.3  Internal communications and administration 

• Work with the head of communications to deliver internal communications, including updates, newsletters, and intranet content 

• Complete administrative tasks to regularly maintain and update digital resources in compliance with GDPR guidelines, including social media lists, website, image library, and newsletter mailing lists 

• Contribute to the ongoing development of the communications and engagement strategy, and assist with projects such as brand work and website redesign as they arise 

5. General Responsibilities

• Work constructively with administrative and communications colleagues, offering guidance and support where appropriate 

• Work at all times within the values, mission, and charitable purposes of JRCT 

• Be proactive in keeping up to date with developments affecting your work, including the social and political environment JRCT grant holders are working in 

• Take direction on projects and priorities from your line manager and carry out other associated duties as may arise or be assigned 

• Participate in effective collaborative working with other teams across JRCT 

• Prepare for and participate in appraisal meetings and engage constructively with colleagues 

• Work to administration and communication protocols efficiently to ensure organisational systems and procedures are implemented 

• Abide by all organisational policies, codes of conduct, and practice 

• Support diversity and equality of opportunity in the workplace. 

Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:

Marketing & Communications Officer

Hours: 18 hours per week

Salary: £13,621 for 18 hours and up to £28,000 (Full Time Equivalent)

Location: Bradford, Harrogate, or Craven office with some hybrid working
 

The Role:

We are looking for a creative and motivated Marketing & Communications Officer with at least three years’ experience in digital marketing and communications to help raise awareness of Carers’ Resource, promote our services and strengthen engagement with carers, supporters, partners and the wider community.

This is an exciting opportunity for someone who is passionate about making a positive difference to people’s lives. The successful candidate will play an important role in supporting campaigns, creating engaging content and helping to ensure unpaid carers know where and how to access support.

Working closely with the CEO and colleagues across the organisation, you will help deliver effective marketing and communications activity that reflects the values, voice and impact of Carers’ Resource.

Key Responsibilities

• Develop and deliver engaging marketing and communications activity across digital and print channels.
• Manage and update website content to ensure information is accurate, accessible and engaging.
• Create high-quality content for social media, campaigns, press releases and promotional materials.
• Support the promotion of services, events, fundraising activities and campaigns.
• Help increase awareness and understanding of unpaid carers and the support available through Carers’ Resource.
• Manage and grow social media channels, monitoring engagement and performance.
• Support internal communications and staff engagement activities.
• Produce marketing materials including leaflets, posters, presentations and impact stories.
• Gather and share case studies, testimonials and stories demonstrating the charity’s impact.
• Monitor marketing performance and provide reports on communications activity and engagement.
• Ensure all communications are consistent with organisational branding and values.
• Support the development and maintenance of the organisation’s brand identity and reputation.
• Assist with campaigns to recruit volunteers, supporters and trustees where required.

Person Specification:

Essential

• At least 3 years experience in a marketing/ communications role including creating digital content and campaigns.
• Excellent written and verbal communication skills.
• Experience managing social media platforms and creating engaging content.
• Strong IT and digital skills including website content management systems and Microsoft Office.
• Ability to write for a range of audiences and communication channels.
• Experience producing marketing materials and promotional content.
• Good organisational skills with the ability to manage multiple priorities and meet deadlines.
• Creative, proactive and able to work independently.
• Strong attention to detail.
• Commitment to the values and aims of Carers’ Resource.

Desirable

• Experience working in the charity, health or social care sector.
• Knowledge of digital marketing tools, analytics and email marketing platforms.
• Graphic design or video editing skills.
• Experience working with media and public relations.
• Understanding of issues affecting unpaid carers and vulnerable communities.

Personal Attributes

• Compassionate and people-focused
• Team Player who collaborates with colleagues
• Enthusiastic and creative
• Collaborative and supportive
• Flexible and adaptable
• Professional and approachable

What We Offer

• Flexible and hybrid working opportunities
• Supportive and friendly working environment
• Training and professional development opportunities
• Generous annual leave entitlement
• Pension scheme
• Opportunity to make a meaningful difference to unpaid carers and local communities

Equality, Diversity & Inclusion

Carers’ Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.

Closing date for applications: Monday 15th June 2026

Please submit a covering letter with your CV explaining your fit to the role.

This role requires that you are resident and have the right to work in the UK.

About NEON  

NEON is a not-for-profit organisation that exists to help social justice movements win. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare and migration. Across our three hubs (movement building, communications and operations) we support a network of over 1000 movement organisations working towards political and social justice in the UK. 

This role is anchored within NEON’s Comms Hub. Established 10 years ago, the Comms Hub is a powerful, effective, pillar of the UK’s progressive communications infrastructure. The Hub convenes, networks, and books progressive spokespeople into the media at scale (averaging 1,500-2,000 media bookings a year), produces clear, usable tested messaging guidance that cuts through, and trains comms professionals (around 500 people annually). Our team serves as a go-to resource for strategic comms advice and planning, and crisis-comms support for groups across the progressive movement. NEON’s Comms Hub is relied on by a wide-range of organisations: from grassroots campaigners to expert insiders.  The Comms Hub has five programmes, and Digital will be the sixth programme.

Read more about the structure of the Comms Hub here, before applying. 

Purpose of this role

The Head of Digital is an exciting new role at NEON. This role will be responsible for designing and running a flagship new digital programme, that will sit at the heart of NEON’s Communications Hub. The aim of the digital programme will be to help connect, strengthen and scale the UK’s progressive digital comms infrastructure. 

Right now, progressive movements are losing the "air game" to far-right voices who are effectively using podcasts, social media, new media platforms and smart, aggressive, experimental digital strategies to dominate and shape national debates. 

Working closely with our experienced Comms Hub team, and our trusted networks, this role is a unique opportunity to be part of building the digital comms networks, skills and strategies progressive movements need to take on the rising far right – and win. 

At NEON, that would mean: convening and co-ordinating communities of digital comms experts, creators, editors and strategists; designing and delivering effective targeted digital skills training that will build capacity and confidence; supporting our 24/7 spokesperson and media booking team by setting up effective clipping and distribution programmes; and identifying opportunities to collaborate with our partners to run high-impact reactive digital strategies that shift the conversation. 

What you’ll be doing: 

The successful candidate will play an active role in shaping the strategy and focus of this programme, as well as the sequencing of the roll out of key workstreams. However, this role is likely to be anchored around the following key responsibilities. In this role, you will: 

1. Lead the strategy development and delivery of the new digital comms programme, alongside the Co-Directors of the Comms Hub.

2. Set up and manage a supportive, reactive social media unit within our existing Spokesperson Network, with the support of our Media and Messaging teams. This unit will clip interviews and create original content for our established network of spokespeople, and help to secure bookings in new digital-first media outlets. 

3. Work closely with the whole Comms Hub team, to design and convene a powerful co-ordinated network of progressive creators and influencers. Built from our existing spokesperson pool, as well as new networks, members of this digital creator network will be individuals with the backing of social movements and the reach, potential and positioning to shape the national debate. Together with the Heads of Messaging, Training and Media, you will help to provide this network with hands-on training and strategy support, evidence-based messaging, and traditional and new media booking opportunities. 

4. Design and oversee a strategic, effective suite of digital training offers, designed to upskill influential progressive spokespeople, movements and groups, at scale. This will include shaping our existing training programmes, as well as designing and developing new offers. This could include: a half-day follow-up to our flagship 3-day spokesperson training, a one-day digital strategy training for comms teams within our networks, and shaping our bespoke, issue-specific and crisis-focused trainings to support groups dealing with online-hate or abuse. This workstream will be supported by our Head of Training, relevant Comms Hub team members and delivered with the support of external consultant trainers. 

5. Identify opportunities to trial and run effective digital ‘experiments’ with partners and movement groups within the Comms Hub. For example, this could look like collaborating with a network of migrants-rights groups to create co-ordinated digital content to push-back against a far-right attack at a moment of ‘whirlwind’. Or spotting an opportunity to work with the Head of Messaging to trial a new AI-driven platform to A/B test messaging in targeted ads during a movement campaign on wealth taxes. 

6. Set up a network of consultants to support and deliver the core programme workstreams including: freelance videographers, editors, digital strategists and trainers. 

7. Provide on-going 1:1 support to our spokespeople and allied organisations, particularly during moments of crisis and ‘whirl-wind’.

8. Provide regular insights to our partners on the digital trends shaping public opinion and national discourse. 

9. Play an active role in the wider Comms Hub strategy and day-to-day operations, including attending our weekly strategy meetings,  feeding into key messaging and narrative development projects, and supporting delivery across the hub. 

10. Oversee and the digital programme’s finances and budget on a month-to-month basis, and the programmes’ Fundraising Strategy, with the support of the Co-Directors of Comms and the Head of Fundraising. 

11. Play an active part in the wider NEON team, contributing to organisation-wide plans. 

Who you are: 

You will be someone with:

• 5–10 years’ experience in digital comms, including developing and deploying a strategy for multi-year multi-project programmes of work

• A track record of creating innovative, high-impact digital campaigns and content that push forward a progressive agenda

• Hands-on experience of creating shareable and persuasive video and digital content, campaigns and strategies that cut through, reache new audiences at scale, mobilise movements and persuade new audiences of progressive ideas

• A strong understanding of digital media, and a natural enthusiasm for tracking and responding to new trends in a fast-changing digital media landscape 

• Someone who enjoys piloting new approaches, experimenting with new techniques and quickly jumping on opportunities to tell compelling progressive stories online.

• Experience developing the tone, positioning and personal brand of an organisation, spokesperson or individual online.

• A strong understanding of the news agenda – you’ll enjoy being plugged in to how online conversations are changing, and be able to quickly jump on opportunities to tell a compelling alternative progressive story. 

• Experience collaborating with creators, influencers, and a range of partners to deliver creative, hard-hitting campaigns, grow reach, drive action and really change minds

• A strong understanding of different audience types, and experience adapting messaging and using digital testing methods to assess impact and improve performance.

• Experience designing and running effective, inclusive training for diverse groups of people, with the ability to help others land powerful, shareable content too.

• Politically aware and motivated by progressive causes, with a commitment to centring anti-oppression in your work and helping ensure people — especially those from marginalised backgrounds — stay safe online and get their voices heard.

• Excellent team-working and relationship-building skills, with experience building networks, making connections and working across differences.

• Experience of fundraising, including building and maintaining funder relationships and making a compelling case for projects to a range of stakeholders.

We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this. 

So:

1. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.

2. We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave

There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.

Dates: 

Application deadline: 28th June  2026, 11.59pm

Interview dates: First round of interviews: 8th & 9th July 2026, second round of interviews: 14th July 2026

Please visit our website for more details and to apply.

The Head of Communications, Campaigns and Awareness will be the driving force behind Neuroendocrine Cancer UK’s voice, visibility and influence. Leading our communications and engagement strategy, this role will shape how we connect with patients, supporters, healthcare professionals and the wider public - building powerful campaigns, growing awareness, and ensuring our message cuts through where it matters most.

At the heart of the organisation, you’ll bring energy, creativity and strategic direction to everything from national awareness activity to day-to-day storytelling. You’ll champion a clear, compelling narrative for NCUK, ensuring all communications are insight-led, mission-driven, and always centred around the experiences of patients and families affected by neuroendocrine cancer.

We’re looking for an ambitious, ideas-driven communications leader who thrives in a fast-moving environment and loves making things happen. A natural relationship-builder and confident self-starter, you’ll spot opportunities, inspire collaboration across teams, and turn complex messages into bold, engaging content and campaigns that deliver real impact.

This is a rare opportunity to shape the profile and future voice of a growing charity with big ambitions. One day you might be leading a major awareness campaign or securing media opportunities; the next, creating compelling digital content, supporting fundraising activity, or influencing strategic direction at senior level.

If you’re a creative thinker, a brilliant communicator, and someone who wants their work to genuinely change lives, we’d love to hear from you.

Application deadline: 12 noon on Monday 15th June 2026

Provisional interview date: 30th June and 1st July 2026

About This Job

This job is to work with the cadet media and communications team in creating and delivering digital marketing strategy to increase awareness of the Combined Cadet Force (CCF) mainly through digital platforms including our website and social platforms with the target of increased traffic, awareness, and recruitment. It is an exciting new role with lots of opportunity for personal and professional growth in a hard-working team.

Essential Skills

· A recognised qualification or proven success in digital marketing

· Hands on marketing / communications experience

· Minimum of 1 year experience in marketing

· Knowledge of digital marketing and communications practices

· Content creation abilities

· Use of social media to achieve marketing and communications objectives

· Awareness of graphic design principles and familiarity with Illustrator, Photoshop, or other imaging / graphic design software

Please refer to the attached Job Description for further information.

Our charity

The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining CCFA you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 14th June 2026.

Interviews will be held in person during the week commencing Monday 29th June 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

• Title: Digital Communications Officer
• Salary: £25,000 per annum
• Hours: 35 hours per week (permanent)
• Location: Home (Remote) or Hybrid/Office Based (Nottingham)
• Annual leave: 25 days per annum excluding bank holidays

Headway UK – the brain injury association, supports thousands of people every year. Every 90 seconds, someone is admitted to a UK hospital with a brain injury. Brain injury can happen to anyone, of any age, at any time. The Communications Team raises vital awareness so that everyone affected by brain injury has the support they need to live well.

Make a real difference to life after brain injury. Join us as Headway UK and be part of a dynamic, forward-thinking, creative Digital Communications Team that raises vital awareness for brain injury survivors.

This exciting role will allow you to use your excellent communication and technical skills to create high-quality, optimised content, taking a data-led approach to maximise reach and engagement. You will work with colleagues across the organisation to promote our mission of improving life after brain injury.

What you will do

• Use innovative techniques to grow the charity’s social media, email marketing and web presence, through the creation and optimisation of engaging content in a variety of formats. 
• Continuously monitor emerging social media trends and platforms and assess their suitability to reach key audience members in the brain injury community. 
• Use your expertise to schedule engaging content to promote Headway UK and raise awareness of brain injury 
• Monitor and reply to comments and messages on Headway UK’s social media networks, including its online discussion forum. 
• Analyse social media engagement data to extract actionable insights and create detailed reports that inform strategy and improve engagement. 
• Be a passionate advocate for social media and digital communications across the Headway network. 
• Use your passion for communicating with people to raise awareness by developing and telling the stories of brain injury survivors and their loved ones. 
• Use your digital communication skills to facilitate internal communications, organising CEO online briefings and quarterly staff bulletins. 
• Manage the day-to-day stewardship of Headway UK’s ambassadors and influencers, building strong relationships, coordinating content opportunities, and ensuring consistent, values-led representation across digital channels. 

About you

We’re seeking a creative, enthusiastic and effective website and social media professional to join our communications team. Reporting to the Digital Communications Manager, you will be responsible for maintaining and developing the charity’s online presence.

You might already have some experience of using website and social media platforms in a professional capacity in your current role, or you’ll be able to demonstrate extensive knowledge and innovative use of social media and CMS platforms.

Download a job description and personal specification. 

Benefits

As a staff member at Headway UK you’ll have access the following range of benefits:

Financial Security

• Competitive Salaries
• Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK, join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality diversity & inclusion

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

How to apply

Use the following links to apply online:

• Job application form
• Equal opportunities monitoring form

Closing date: Monday 22 June 2026