Digital and website manager jobs in camden, greater london
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For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
We are now seeking a Director of Finance and Resources to join our senior leadership team. This is a strategic and mission-critical role that will shape the operational and financial foundations of the charity during an exciting phase of growth and transformation following recent mergers and expanded contracts.
About the Role
As Director of Finance and Resources, you will report directly to the Chief Executive and work closely with the Board of Trustees, leading the charity’s Finance, HR, Infrastructure, Legal, and Governance functions.
You will:
- Develop and implement a forward-looking financial strategy that supports sustainable growth and fundraising
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Provide leadership across Finance, People, and Infrastructure teams (managing three Heads of Department)
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Oversee risk, compliance, procurement, legal and IT systems, ensuring efficiency, resilience and value for money
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Act as a trusted advisor to the CEO and Trustees, supporting strategic planning and business transformation
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Foster a collaborative, inclusive and high-performance culture across the organisation
This is an ideal opportunity for a commercially savvy, values-driven leader who thrives on bringing clarity, stability, and strategic foresight to complex organisations.
About You
We’re looking for a senior finance leader with a professional accountancy qualification (ACA, ACCA, CIMA or similar) or equivalent financial and commercial management experience gained in an organisation of comparable scale or complexity.
Ideally, you will bring:
- A strong track record of financial leadership, strategic planning, and operational delivery
- Experience working with (or within) third sector organisations and/or government-funded programmes
- An inclusive, engaging leadership style, with the ability to inspire teams and influence stakeholders
- A deep understanding of compliance, risk, and governance in a mission-driven environment
- A genuine commitment to supporting the Armed Forces community
Interested? Want to know more about the Charity? please visit our website
Eager to know more the role? Have a look at the Job Description attached or if you'd like to discuss the role with someone, feel free to contact us.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday, 17 August 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



OVERVIEW
This role will be a key member of our ambitious team, delivering a growing portfolio of fundraising campaigns, fundraising events, and supporter engagement initiatives. You’ll oversee our supporter journeys, manage our communications channels, and build meaningful relationships that drive income and deepen our impact.
DUTIES & RESPONSIBILITIES
Fundraising Campaigns & Income Generation
- Work with the Head of Fundraising to plan and deliver our 12-month supporter journey – including fundraising campaigns (online and offline), events and appeals.
- Manage our calendar of challenge events (e.g. The Don’s Cycle Challenge, Wombles Walk, Sponsored Skydive).
- Grow supporter-led community fundraising in the local area.
- Lead outreach to engage new local partners – including small businesses, schools and clubs – promoting fundraising opportunities and supporting their initiatives.
Communications & Marketing
- Alongside the Head of Fundraising, lead all communications for the charity.
- Create engaging fundraising content for email, website, and social media to drive online donations, event and programme sign-ups.
- Work with the wider Foundation team and club comms team to create content for social media, e-newsletters and our website.
- Promote Foundation programmes and campaigns to fans, families, and local supporters, driving participation and donations.
- Create marketing materials (posters, flyers, etc.) to support charitable prorammes and campaigns.
- Collaborate with Senior Managers to share the impact of the Foundation through monitoring and evaluation reports. Including creating the annual organsiation Impact Report.
- Manage the Foundation’s website, ensuring content is regularly updated, fully functioning, and aligned with key campaigns, events, and programmes.
Supporter Engagement & Stewardship
- Manage the supporter engagement programme, delivering a rolling 12-month plan of personalised and meaningful touchpoints.
- Develop and implement strategies to encourage increased giving and recruit new regular donors.
- Maximise engagement and retention of individual supporters (particularly low- to mid-level donors) through excellent donor care, timely thanking, and compelling communications.
- Coordinate supporter stories and participant case studies to inspire giving.
- Manage our weekly e-communications, using engaging content to recruit new subscribers and convert them into donors, event participants, or programme attendees.
Supporter Care
- Act as the first point of contact for fundraisers and donors, delivering first-class stewardship and support.
- Ensure timely, warm and effective follow-up with all supporters, helping them feel inspired, valued and connected.
Events & Community Activation
- Support the delivery of fundraising and engagement opportunities at AFC Wimbledon fixtures and stadium events.
- Represent the Foundation at local events, cheque presentations, and community partner visits.
Administration & Data Management
- Maintain accurate supporter and income records in our CRM system, ensuring compliance with GDPR and data protection laws.
- Liaise with the Finance Officer to process donations, including Gift Aid claims and income reconciliation.
- Provide regular fundraising reports and insights for internal and external stakeholders.
PERSON SPECIFICATION
Essential
Qualifications & Experience
- Hold a relevant higher education or industry recognised certification or have a minimum of at least 1–2 years' experience in a fundraising, communications, supporter engagement or similar role
- Proven ability to build and maintain relationships with supporters, partners, or donors
- Experience planning and delivering fundraising campaigns, events, or community initiatives
- Experience using digital tools for fundraising and engagement (e.g. mass email platforms, design tools, giving platforms, CRM systems)
- Experience creating digital content (e.g. website management social media, e-newsletters, case studies)
Skills & Abilities
- Strong written and verbal communication skills, with the ability to tailor messages for different audiences
- Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
- Confident in working independently, taking initiative, and problem-solving
- Strong attention to detail, particularly when managing supporter data and income records
- Ability to travel to activity & meetings across London and surrounding areas
Knowledge
- Understanding of fundraising best practices, supporter stewardship, and donor journeys
- Awareness of GDPR and data protection principles in a supporter/donor context
- Familiarity with digital communications and engagement techniques
Attributes
- A warm, friendly and professional manner with a people-first approach
- Passionate about our mission and the power of sport to transform lives
- Flexible and willing to support occasional evening and weekend activities, including matchdays
- A collaborative team player, willing to support colleagues across different functions
Desirable
- Experience working in or with a sport, health, or youth-focused charity or community organisation
- Experience with CRM/database systems such as Donorfy, Salesforce, or Beacon
- Experience reporting fundraising results to internal or external stakeholders
GENERAL INFORMATION
The Employee must at all times carry out his/her responsibilities with due regard to the AFC Wimbledon Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.
The Employee must act to protect all young people and adults at risk that are in their care or attending the Company’s premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Manager.
The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.
The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.
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Salary: £36,500 - £41,500 gross per annum (depending on experience)
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Working pattern: 1.0 FTE (37.5 hours per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.
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Contract: Permanent with a 6 month probationary period
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Team: Campaigns Team
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Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
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Reporting to: Head of Campaigns and Communications
Safe Passage International (SPI) is recruiting a Policy and Public Affairs Manager to lead a core area of our campaigns work, by building on the organisation’s strong record of creating diverse coalitions of public support and delivering systems change for our beneficiaries. This will support the continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum, and that the young people and families we work with have dignity and safety on arrival.
As a vital member of the Campaigns and Communications team, the Policy and Public Affairs Manager will work closely with press, digital, grassroots campaigns and youth advocacy colleagues to campaign for change. Key priorities for the role will include developing policy positions and recommendations in this fast-moving area of policy which will underpin all our campaigns and communications and developing and delivering a political engagement strategy to influence the new UK Government and parliamentarians.
The successful candidate will be passionate about ensuring that those with lived experience of seeking sanctuary and/or directly affected by the issues we campaign on, lead, and shape our policy positions and political campaigning.
This is a challenging and rewarding role for candidates with a good understanding of the challenges young people and refugees face on arrival to the UK.
We are looking for candidates with strong policy and public affairs skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this position will have a dedicated training budget, and you will be supported to grow and develop within your role.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identities is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please visit the advert on our website.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document.
The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering sevenspecific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website
Closing date: Sunday 3rd August 2025 at 11:59pm
The client requests no contact from agencies or media sales.
Position: Transformation Project Manager
Hours: Full-time, 35 hours a week
Contract: Fixed Term contract – 12 months
Location: Office based in London, with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Profession/ Technical
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is at a pivotal moment in its journey. We are delivering a major transformation programme, backed by significant investment in data, technology, services, engagement, income generation – and most importantly, our people. This programme is designed to strengthen our organisation, build deeper connections with our community, and increase our overall impact.
As Project Manager within the transformation programme team, you’ll take the lead on delivering a key strategic project – ensuring it is well-scoped, carefully planned, and delivered on time, on budget, and in line with its intended benefits.
Beyond leading your assigned project, you’ll play an important role in supporting effective resource and dependency management across the wider programme. You’ll work collaboratively with colleagues to coordinate delivery, align priorities, and ensure interdependencies are actively managed.
You’ll also be part of a team that’s shaping how we deliver change across the organisation – championing best practice in project management, encouraging cross-functional working, and contributing to continuous improvement as we build a stronger, more agile MS Society.
We are looking for someone with
- Proven track record of successfully delivering complex projects, including budget management of over £250k
- Experience of leading project delivery teams
- Skilled in working across cross-functional teams to align around shared goals
- Proficient in both waterfall and agile project management methodologies, with the ability to apply a blended approach
- Excellent stakeholder engagement and interpersonal skills, with the ability to influence, build trust, and maintain effective relationships
- Strong problem-solving, planning, prioritisation, and time management abilities
- Confident in assessing risks and issues accurately and taking appropriate action
- Knowledge of data platforms and CRM technologies is desirable
Please note this is a fixed term role for 12 months.
Closing date for applications: 9:00 on Friday 25 July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Fantastic opportunity at Age UK! We're looking for a passionate People Development and Culture Manager to play a crucial role in designing and delivering impactful learning initiatives, fostering a supportive and high-performance work environment, and ensuring our values are embedded throughout the employee experience. This role sits within our People Development & Culture Team and you'll be working closely with the Head of Department, senior leaders, HR, policy holders and subject matter experts, championing professional growth, employee engagement, and organisational culture, making Age UK a great place to work and thrive, whilst enabling it to create a world where every older person feels included and valued!
The main focus of this role is to lead Learning and Development for the 130+ Age UK Network and National Partners across England, Wales and Northern Ireland. You'll ensure they have access to high-quality learning that supports effective local service delivery.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is at One America Square, London (EC3N 2LB) and you would be expected to attend the office a minimum of once a week. Additionally, you may be required to travel occasionally to various office locations and Network Partners.
Age UK internal grade: 6L
This role is a 12 month Fixed Term Contract.
Last date for applications Monday 21st July 2025.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience working within people development, learning & development, organisational culture. A, I
* Experience in managing an LMS (ideally Moodle). A, I
* Experience in designing and delivering impactful professional development programmes. A, I
* Experience working with variety of stakeholders to embed learning and development initiatives. A, I
* Experience of designing and facilitating high-quality, engaging, interactive blended learning: webinars, e-learning, workshops etc. A, I
* Demonstrated success in driving engagement and cultural change initiatives. A, I
* Experience of working collaboratively, and project managing in a dynamic environment, building networks with a diverse range of people. A, I
Skills and knowledge
* Understanding of learning and development principles and frameworks. P
* Knowledge of employee engagement strategies and best practices. I
* Strong instructional design (e-learning), facilitation and presentation skills. A, I, P
* Ability to develop and deliver impactful development initiatives. A, I, P
* Applies inclusive design principles and accessibility standards to ensure learning experiences are equitable, usable, and effective for all participants, including those with disabilities. I, P
Personal attributes
* Highly organised, with the ability to manage multiple priorities effectively. I
* Strategic thinker with a pragmatic and solutions-focused mindset. I
* Passionate about people development and organisational culture. A, I
* Confident communicator, able to engage and inspire at all levels. I, P
* Demonstrates resilience, adaptability and a growth mindset. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience in managing learning budgets and external learning providers. I
* Experience working in a dynamic, or matrixed charity organisation with a hybrid environment. I
* Experience deploying psychometric tools (e.g DISC) to enhance team dynamics and culture. I
Skills and knowledge
* A learning and development or HR qualification (CIPD). I
* Familiarity with digital learning platforms and innovative learning technologies. I
Personal attributes
* Change champion with a proactive and innovative approach. I
* Passionate about continuous learning and development trends. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
What is the job?
Making Music is the UK association for leisure-time music, with 4,000 music groups in membership including choirs, bands, orchestras, and ensembles of all kinds.
We are looking for a full-time Member Communications & Engagement Manager to join our Marketing team. This is a hands-on role focused on helping our members feel informed, supported and inspired while also contributing to our recruitment and advocacy goals.
You’ll lead on email communications, member onboarding journeys and engagement initiatives that celebrate and involve our members. You’ll also write and deliver campaign communications, support press activity, and collaborate with colleagues across the organisation to ensure our messaging is clear, consistent and impactful.
What kind of talent are you looking for?
You’ll be a confident communicator with a flair for writing and a strong understanding of how to engage audiences through email and digital content. You’ll be comfortable using data to improve performance, and you’ll enjoy working collaboratively in a small, friendly team.
We’re looking for someone who is:
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Skilled in email marketing and audience segmentation
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A great writer with a warm, inclusive tone
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Comfortable using digital tools and platforms (e.g. email systems, CMS, analytics)
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Proactive, organised, and member-focused
Experience in a membership organisation or the arts/culture sector is a bonus—but not essential.
What are the terms and conditions?
This is a full-time role (37.5 hours per week), with flexible working available. We expect at least 2 days per week to be worked from our office in Moorgate, London. The salary is £32,000/year.
Is diversity important for Making Music?
Yes, it is!
We understand that having different voices from all sections of society in our team will help us be the best we can be and best support our diverse membership. We especially welcome applications from disabled people, people of the Global Majority or people whose socio-economic background has limited their opportunities.
How do I apply?
We are looking for the best person for this role, whatever your past opportunities, so we ask you to complete three tasks online. Your answers to these will be the only information the two staff members making a longlist will look at.
We are committed to making adjustments to our application process – please get in touch and tell us what we can do: we want you to have the best chance at showing us what you are capable of. Contact details can be found on our website via the “How to apply” link.
What is it like working for you?
This is a friendly team, and we work hard at being inclusive of everyone. Read our vision and values here. Our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and great places to spend your lunchtimes or meet friends after work.
The client requests no contact from agencies or media sales.
What is the job?
Making Music is the UK association for leisure-time music, with 4,000 music groups in membership including choirs, bands, ensembles of all kinds, orchestras, and more.
We are looking for a full-time Making Music Platform Manager. The role sits within our Membership & Services Team and is responsible for the delivery of our Making Music Platform service to members.
Making Music Platform is an online platform to help them run their music groups. It includes:
- A public facing website
- A member login area
- Databases to manage membership and activities
- Email communication with members and supporters
- Tools to help with group management including: document sharing, invoicing, data reporting and taking card payments for memberships, merchandise and event bookings
What kind of talent are you looking for?
You should be organised, practical and proactive - able to work as part of a team and use your own initiative to try new ideas and drive work forward.
The Making Music Platform is an IT product and so good IT skills are needed but that does not necessarily mean in-depth technical knowledge (e.g. html or php). Full training on the specifics of Making Music Platform will be provided. The key things for this role are: a technical, logical and curious mind, and the ability to communicate effectively with non-technical people.
What are the terms and conditions?
The 37.5 hours per week can be worked flexibly, and some from home, by agreement with your line manager. We expect at least 3 days to be in the office in Moorgate. The salary is £32,010/year.
Is diversity important for Making Music?
Yes, it is!
We understand that having different voices from all sections of society in our team will help us be the best we can be and best support our diverse membership. We especially welcome applications from disabled people, people of the Global Majority or people whose socio-economic background has limited their opportunities.
How do I apply?
We are looking for the best person for this role, whatever your past opportunities, so we ask you to complete three tasks online. Your answers to these will be the only information the two staff members making a longlist will look at.
We are committed to making adjustments to our application process – please get in touch and tell us what we can do: we want you to have the best chance at showing us what you are capable of. Contact details can be found on our website vie the apply now link.
What is it like working for you?
This is a friendly team, and we work hard at being inclusive of everyone. Read our vision and values here. Our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.
Role: Fundraising CRM & Data Manager
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
This role will be responsible for leading & managing fundraising data, and strategic oversight of fundraising data systems and processes, managing a team to employ process efficiencies and improve data quality ensuring seamless integration between CRM systems and external platforms to drive income generation across the full spectrum of the donor data landscape and deliver fundraising operations. You’ll also lead on behalf of fundraising on CRM development and enhancement requests to support data-driven fundraising decisions and strategies.
About You
- Extensive experience working across CRM platforms (including D365 Mission CRM or similar), managing system selections, and leading CRM enhancement projects.
- Skilled in data analytics, building reporting frameworks, and using database languages like SQL, along with managing data imports and Direct Debit processes.
- Proven ability to automate processes while ensuring compliance with GDPR and data security best practices.
- Demonstrated leadership and change management experience with a collaborative approach, influencing senior leaders in complex organisations.
- Competent in Microsoft applications, including Dynamics and the MS Office suite, with the ability to work under pressure and deliver results.
- Strong interpersonal, written, and verbal communication skills, with a commitment to organisational values and attention to detail.
About the Role
- Identify opportunities to improve efficiency through automation and optimised data processes and lead the transition from manual to automated solutions.
- Develop and manage a comprehensive fundraising data strategy and performance monitoring mechanisms to support sustainable income growth and informed decision-making.
- Work closely with senior Digital, Data & Technology teams, external suppliers, and internal stakeholders to build integrated data solutions and embed insights into fundraising strategies.
- Oversee fundraising data processes, reporting frameworks, compliance with data protection regulations, and manage best practices in data handling and campaign operations.
- Lead change management initiatives, including training, documentation, and managing the Fundraising Operations Lead to ensure effective implementation of data processes and systems.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
About Small Woods Association
Small Woods Association is the UK’s leading charity promoting sustainable woodland management, social, environmental and economic benefits of small woodlands. We support woodland owners, deliver hands-on training in woodland skills, and run wellbeing programmes that connect people with nature through woodlands.
As a national charity we are seeking a committed Philanthropy and Partnership Coordinator with UK-wide knowledge of charitable income generation models, to strengthen relationships with funders, supporters and stakeholders—helping secure the resources and recognition needed to expand our impact.
Purpose of the Role
This role plays a key part in advancing Small Woods’ sustainability by:
- Securing philanthropic support through grants, trusts, and donors.
- Building and nurturing strategic partnerships with supporters, funders, sponsors, and networks.
- Promoting the charity’s work through digital outreach and storytelling to engage members and stakeholders.
You will work closely with the CEO and delivery teams to align income generation with the charity’s mission and priorities.
Key Responsibilities
Philanthropy & Fundraising (Approx. 2 days/week)
- Identify and pursue funding opportunities from UK-based trusts, foundations, public sector schemes and corporate sponsors.
- Write compelling grant applications for projects focused on woodland innovation, social prescribing, education, and conservation.
- Steward funder relationships, ensuring timely reporting, compliance, and meaningful engagement.
- Collaborate with internal teams to shape fundable project proposals with measurable outcomes and clear budgets.
- Support development of earned income streams, such as training, consultancy, and membership, by identifying and promoting opportunities.
Partnerships & Outreach
- Develop and manage partnerships with philanthropic donors, environmental organisations, and community networks.
- Coordinate cross-sector collaborations to support long-term funding and awareness.
- Represent the charity at relevant events, building networks and advocating for Small Woods’ mission.
Marketing (Approx. 1 day/week)
- Plan and deliver digital campaigns to promote income generation related initiatives, membership services, events and impact stories.
- Maintain and update website content to reflect income generation related current activities and opportunities.
- Create high-quality materials, including items for the newsletters, case studies, reports and social media content.
- Support member engagement by helping grow and connect our network of woodland supporters, volunteers and stakeholders.
- Ensure consistency of brand and messaging across all platforms and materials.
Person Specification
Essential
- Proven experience in grant writing and fundraising for charitable organisations.
- Strong understanding of the UK charitable funding environment.
- Excellent communication and relationship-building skills.
- Confident in digital marketing, including social media, websites, and email campaigns.
- Highly organised, self-motivated, and able to manage multiple priorities remotely.
- Passion for environmental or community-based work.
Desirable
- Experience developing strategic partnerships or sponsorships.
- Skills in visual content creation (design, photography, video).
- Experience with CRM systems or donor databases.
- Interest in sustainable woodland management, nature-based wellbeing, or outdoor learning.
Working Conditions
- Remote work with flexible hours.
- Occasional travel to Telford or other UK sites.
- Equipment and support for home working provided.
- Collaboration via online platforms and video calls.
What We Offer
- Flexible working arrangements and supportive culture.
- 25 days holiday pro rata + bank holidays.
- Pension contribution.
- Opportunity to help shape the future of people and woodland wellbeing across the UK.
How to Apply
Please send your CV and a short cover letter (max 2 pages) outlining your suitability.
The client requests no contact from agencies or media sales.
Are you methodical, highly organised, great at juggling ten plates and glasses at the same time whilst still solving a problem that hasn’t even arisen yet? Then come and join us at the Mary Ward Settlement as our Access to Services Manager!
You are a proactive, people-focused manager with a passion for delivering exceptional service. You will lead a high-performing team that ensures a welcoming, inclusive, helpful and efficient experience for all students, staff, and visitors.
In this pivotal role, you will oversee a dynamic advice and guidance team, ensuring that every interaction is informed, supportive and aligned with our commitment to excellence. You will be a ‘go-to’ person who ensures that activity runs smoothly with the right resources and support in place all whilst demonstrating a calm and professional approach.
You will be joining an organisation who is genuinely warm and welcoming, who thrives on nurturing people and their growth. You will work closely with staff who are skilled and passionate people who are a pleasure to work with.
We are a multi service charity who offer adult learning, access to free legal advice and community services that work with the most vulnerable and disadvantaged groups to build stronger communities. Based over three sites in Stratford, Southwark and Holborn.
This is a wonderful opportunity for an individual who wants to immerse themselves in a successful, interesting and inspiring organisation.
We very actively encourage applications that are representative of the diverse communities that we serve.
The client requests no contact from agencies or media sales.
Learning and Development Manager
Hybrid - Farringdon & homeworking
Full-Time | Permanent
Salary: £46,000 + Excellent Benefits
MLC are proud to be exclusively partnering with Turn2us, a national charity working to tackle financial insecurity across the UK, to appoint a newly created Learning and Development Manager.
At Turn2us, the belief is simple but powerful: financial security should be a reality for everyone. Every day, millions in the UK face impossible choices, and Turn2us exists to ensure no one faces these challenges alone by tackling financial insecurity and its structural causes.
They work with co-producers and partners to provide people in financial crisis with the means to get back on their feet, build resilience, move forward with their lives and thrive. As an equal opportunities’ employer, they are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team.
About the Opportunity:
As a brand-new role, this is a unique and exciting role for a learning and development professional to shape and embed a learning culture within the organisation and build an equitable and inclusive training and learning framework.
Reporting into the Head of Human Resources, you will work closely with colleagues across the charity to design and deliver impactful, inclusive learning programmes and interventions that enable Turn2us’s people to feel empowered to deliver on system-changing strategy.
Key Responsibilities:
- Work with the Director of People and Culture and Head of Human Resources to develop the organisation’s L&D strategy, ensuring alignment with Turn2us’s mission and strategic priorities.
- Conduct regular skills audits and create tailored learning pathways across the organisation.
- Collaborate with the EDIB Committee to embed inclusive, equitable training at all levels.
- Create and deliver management development training covering leadership, compliance, and best practice.
- Design onboarding and induction programmes that set new staff up for success.
- Establish metrics to measure learning impact and foster continuous improvement.
- Build and maintain a central knowledge hub, including external partnerships with learning providers.
About You:
- Experienced in L&D strategy, training needs analysis, and programme design.
- Knowledgeable in HR practices and committed to EDIB principles.
- A confident communicator, able to build trusted relationships across all levels.
- Self-motivated, collaborative and organised.
- Ideally experienced in facilitation, though this is not essential.
How to apply/Interview dates:
Please sign into your CharityJob candidate account to access and view the full attached candidate pack. All applications will require a cover letter addressing the questions on the 'How to apply page'. Please contact Annabelle at MLC Partners directly for any additional queries (contact details found in candidate pack).
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Sunday 27th July 2025
1st stage interviews: 13th August 2025
2nd stage interviews (face-to-face): 20th August 2025
Community Fundraising Lead
Ref: REQ004394
£49,677 a year
London, E15 2GW/Hybrid Working
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information please visit our website.
We are looking for a Community Fundraising Lead to join the Supporter Led fundraising team at Scope.
You will be responsible for strategically developing and delivering Scope’s Community Fundraising income stream. You will lead your team in the development and growth of our community fundraising, including the development of do it yourself (DIY) fundraising products to support community fundraising efforts.
You will be responsible for setting and reporting on clear objectives and key performance indicator (KPI) milestones to deliver the community fundraising strategy. Your team will be responsible for ensuring that fundraisers and volunteers have an excellent experience with Scope, optimising the income they raise through community events and ensuring their long term support of the charity.
The role
As the Community Fundraising Lead, you will set the vision and strategy for community fundraising at Scope:
· Develop a Community Fundraising strategy for Scope and lead your team in its implementation.
· Review the performance, opportunities, and risks of existing community fundraising activity. Take action to leverage opportunities that maximise income, engagement, and brand exposure, and minimise risk.
· Drive an audience led approach to innovation, establishing a community fundraising programme that inspires and engages local communities working closely with Services and Retail colleagues.
· Ensure the Community Fundraising programme aligns with Scope’s charitable goals and vision, working collaboratively with stakeholders across departments.
· Lead your team to develop do it yourself (DIY) fundraising products and ideas to support community fundraising efforts.
About you
We’re looking for a passionate and experienced fundraising leader, with experience in developing and building successful community fundraising programmes.
· Proven track record in fundraising, with at least 5 years of experience in a similar role.
· Experience in building and growing community fundraising income
· In-depth understanding of fundraising strategies, techniques, and best practices.
· Experience in developing and managing complex budgets including financial modelling and reforecasts.
· Demonstrated leadership abilities, including experience in managing and motivating a team.
· Ability to analyse data and trends to inform fundraising decisions.
· Experience in building relationships with and multiple stakeholders.
· Knowledge of fundraising and marketing compliance
· Keeps up to date with sector and community fundraising trends and embeds these within their work.
· Experience in managing external agencies and working with internal creative teams.
· Experience in managing and coordinating fundraisers and volunteers
· Experience of Innovation within community fundraising.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus bank holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online.
Closing date for applications: 11:59pm GMT, 31st July 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Officer
The Bikeability Trust
30 hours a week until 31 March 2026
Remote, home-based role
Up to £32,000 per annum (pro rata)
About the role
Reporting to the Head of Marketing and Communications, the Communications Officer supports the delivery of effective communications across the cycling industry and within Trust-led projects. As part of a collaborative team, you’ll contribute to a variety of initiatives, with a particular focus on maintaining and developing The Bikeability Trust’s industry website and newsletters for stakeholders and partners.
You’ll be responsible for producing clear and engaging content, updating toolkits and resources, and supporting communications across different departments and projects as needed.
This role involves communicating with a range of audiences—including grant recipients, training providers, instructors, and commercial partners—adapting your tone and messaging accordingly. You’ll offer guidance to colleagues and partners, help monitor the effectiveness of communications, and work closely with the wider team to support the Trust’s overall communications needs.
The Bikeability Trust
The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.
We are:
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Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.
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Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.
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Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).
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Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.
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Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.
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Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.
You will be responsible for
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Creating, delivering and maintaining industry website
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Creating and co-ordinating content for the monthly industry newsletters, regular commercial partner newsletter and any other B2B e-communications
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Creating innovative, engaging and accessible content
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Liaising with colleagues, the industry and general public to create stories and case studies
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Supporting the wider team with project and department communications
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Using monitoring tools to provide insight and measurement of communication activities
You will bring the following to our team
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An understanding of external communication channels and strategies
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Exceptional writing and editing skills with the ability to create accessible content
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Experience of creating, updating and maintaining website content, using Wordpress
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Experience of creating informative and motivating newsletter content, using Campaign Monitor
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Experience of project management
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Ability to monitor and evaluate impact
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Ability to communicate complex information in a clear and easy-to-understand way
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Highly organised with excellent attention to detail
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Confidence working both in a team and in a remote environment
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Ability to be flexible, and a proactive and collaborative mindset
General responsibilities
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Assist with responding to enquiries from the hello@ Bikeability email
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Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required
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Provide editorial advice to maintain high-quality communications standards
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Commitment to personal continuing professional development
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Take on any other tasks as agreed with line manager
The package
The Bikeability Trust offers the successful candidates a competitive salary and:
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Bikeability cycle training
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Generous contributory pension scheme
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38 days annual leave for full time members of staff (including public holidays)
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Employee Assistance Programme
We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills
Equipping more than five million children with the skills and confidence to cycle on today’s roads

The client requests no contact from agencies or media sales.
Changing Markets is looking for an experienced and driven Senior Campaigner or Campaign Manager to join our dynamic team in running and winning market transformation campaigns. They will work on our high-profile campaign to reduce emissions from food systems and hold big corporate polluters accountable. The position is full-time (37.5 hours per week) with a semi-flexible working environment (daily working hours are flexible but attendance at the London office is expected three days a week).
The Role:
We are looking for a Senior Campaigner or Campaign Manager with at least seven years’ experience in running campaigns and a proven track record of success. This role has a strong focus on research and the successful candidate should have experience in commissioning and conducting investigations, managing external contractors and writing campaign reports. They should have outstanding inter-personal skills and be a team player with a good network of NGO contacts and the ability to form collaborative working relationships with a variety of different stakeholders.
Key Responsibilities:
· Lead the implementation of high-impact campaign strategies and tactics for our Growing the Good campaign.
· Conduct research and analysis to inform campaign messaging and write reports, blogs, responses to consultations, etc. to advance our campaign goals.
· Ensure the impactful roll-out of campaign activities across media, digital platforms, and amplify our messages via coordination with partners, through organisation of events and other outreach activities.
· Build and maintain strong relationships with a range of stakeholders, including NGOs, journalists, researchers, policymakers and corporates.
Requirements:
The successful candidate must have:
- demonstrable experience in running and winning international campaigns;
- excellent analytical skills;
- the ability to lead, implement and coordinate research (either in-house or by external consultants) to create the evidence base needed to win campaigns;
- a good eye for detail combined with a strong ability to distill and critically evaluate key information and translate it into simple campaign materials;
- excellent writing skills in English, which will be needed to draft reports and investigations;
- networking skills and a proven ability to create and run diverse coalitions;
- good organisational skills with the ability to deliver to tight deadlines, multi-task and operate in a fast-paced environment with occasional heavy workloads;
- the ability to think out-of-the-box and to adapt campaign plans to changing circumstances;
- willingness to travel, sometimes at short notice;
- an interest in environmental issues with a passion for creating lasting social change.
It’s a plus if the candidate has:
- good knowledge of debates surrounding environmental and climate change issues;
- experience in handling media relations;
- good knowledge of how to use social media creatively to win campaigns;
- experience of managing a grant budget and delivering narrative impact reports to funders
- good knowledge of another language is a plus.
What We Offer:
· A meaningful role in a fast-paced, mission-driven organisation.
· Flexible working environment which offers a lot of creativity and experimentation with different tactics.
· A supportive and passionate international team.
ABOUT CHANGING MARKETS FOUNDATION
The Changing Markets Foundation was formed to accelerate and scale up solutions to sustainability challenges by leveraging the power of markets. We create and support campaigns that expose irresponsible corporate practices and shift market share away from unsustainable products and companies towards environmentally and socially beneficial solutions. We work on a range of different topics at the intersection of environmental and social issues and have a strong track record of winning campaigns. Our campaigns have focused on major players in the food, fashion and plastic sectors – to name just a few. You can explore all of our current and past campaigns on our website.
Changing Markets is a Dutch-registered stichting (foundation) - our official name is Stichting Changing Markets - with offices in Utrecht, Brussels and London.
SALARY AND BENEFITS
47,000-53,000 £/year depending on experience. We also offer benefits, such as health and life insurance, and an annual sports and wellbeing allowance. Annual leave is 25 days per calendar year (pro-rata) plus Bank Holidays.
HOW TO APPLY?
Please submit your CV and a cover letter demonstrating your experience and how how you meet the criteria listed in the job description by close of business on Thursday, 7 August 2025. Because of the large number of applications we receive, we will only contact selected candidates to arrange an interview.
We will hold the first round of interviews at the end of the week starting on 1 September 2025.
Changing Markets is committed to creating an inclusive workplace and welcomes applications from candidates from diverse backgrounds.
Job Title: Senior Campaigner or Campaign Manager (depending on experience)
Location: Hybrid (UK) with three days in the office
Contract: Full-time (37.5 hours per week)
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Local Quality Manager to join our Youth Work Innovation & Development Team.
Contract: 12 months fixed term
Hours: Full-time - 37 hours per week
Salary: £44,473 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- Lead delivery of key Local Offer programmes, such as our successful Peer Review and Peer Network Programme, which are designed to support Local Authorities and organisations in meeting the needs of young people and in the case of Local Authorities meet their Statutory Duty (section 507B).
- Manage the delivery of traded services relating to Quality Standards and Organisational Development.
- Manage and regularly update both existing and new online resources related to Quality Standards, ensuring consistency and standardisation across all materials.
- Collaborate with the National Curriculum and Learning Manager to influence the youth work curriculum and share learning and insight from programmes
- Work collaboratively with the Youth Investment Fund Programme Manager to inform and develop Quality Standards.
- Work with Local Policy & Partnerships Manager and the NYA Knowledge Team to develop sector insights and to share learning and knowledge across NYA teams and the youth work sector.
- Collaborate with Local Authorities and partner organisations to promote awareness and encourage participation in NYA programmes and Quality Standards.
- Utilise NYA tools, including Customer Relationship Management (CRM) and Project Management systems, to generate timely and relevant performance and financial reports that support informed decision making and effective programme delivery. Experience of using project management platform (or similar) would be an advantage.
- Provide line-management and support to peers and officers as required.
Our ideal Local Quality Improvement Manager should have the following:
- Extensive experience working directly with young people across diverse settings, demonstrating a deep understanding of youth development and engagement.
- Demonstrated expertise managing youth work programmes and improving practice standards, including within Local Authority contexts.
- Proven experience in assessing youth work against established standards and implementing quality assurance processes for effective management, delivery, and evaluation.
- Comprehensive knowledge and experience in embedding best practices in youth voice, participation, and leadership within services and programmes.
- Strong understanding of the current challenges facing Local Authorities and youth sector organisations, and the implications for young people’s needs and service delivery.
- Ability to analyse complex organisational and Local Authority structures, reflect critically, and articulate clear recommendations for improvement and recognition of effective practice.
- Excellent organisational and leadership skills, with experience supporting and managing peers and officers in a collaborative environment.
- Strong interpersonal skills with the ability to motivate teams and work effectively with partners and stakeholders.
- Proven experience in project management, with a proactive, self-starting approach and a strong focus on solutions and outcomes.
- Resilient, flexible, and ambitious, with the ability to manage multiple priorities, work under pressure, and maintain high standards.
- Willingness and ability to work flexible hours, including evenings and weekends as required.
- High level of accuracy and attention to detail in all aspects of work.
- Confident in using modern Customer Relationship Management (CRM) systems, project management tools, and online learning platforms. Experience of using project management platform (or similar) would be an advantage.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements.
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
Youth Work changes lives.
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
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