Digital and website manager jobs in molesey, surrey
Job Title: Member and Supporter Experience Officer
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: 27th and 29th May
*This role sits within a pay grade with a pay range of £25,601 to £32,089. The salary on appointment will be set at the lower end of the pay range, to a maximum of £27,568 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This role is instrumental in ensuring a seamless supporter journey, helping to attract, welcome, and retain supporters while providing valuable insights to the organisation to improve supporter experiences. As an ambassador for supporters, the role also contributes to the organisation’s ability to deliver its charitable mission.
Key responsibilities
Supporter Engagement
- Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
- Triage enquiries, referring complaints, safeguarding and safety matters to the specialists in the organisation and escalating other enquiries as needed to subject-matter experts.
- Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
- Handle and manage the Direct Debit cycle, ensuring accuracy, compliance and timely processing with support from colleagues and finance.
- Provide monthly KPIs related to Direct Debits to Head of Member and Supporter Experience.
- Process and manage in-bound financial payments in an accurate and timely manner, managing any reconciliation as required.
- Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
- Support our auditors and finance team on any reconciliation or financial enquiries.
Data integrity and CRM Management
- Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
- Share key supporter data and insights within the organisation to elevate the supporter voice.
- Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
- Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
- Handle complex technical enquiries related to our digital tools such as app, website, insight hub.
- Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
- Provide training and support to key volunteers, such as Membership Secretaries, helping them to attract, welcome and retain members.
- Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Continuous improvement
- Input into new digital development to ensure supporters receive value, and to minimise pain points
Other
- Undertake such other duties as may be reasonably required of the post.
- Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
- A high standard of organisational, interpersonal and communication skills.
- An excellent telephone manner.
- An ability to maintain high levels of accuracy at all times.
- Ability to adapt style, tone and content to provide a tailored service to supporters.
- Ability to show initiative and determination to investigate and solve complex enquiries.
- Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
- Proven experience of working in a busy customer/supporter service environment.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
A fantastic opportunity to join an international charity, and passionate, energetic team, as their new Marketing Officer, where you will increase digital donor acquisition through e-campaigns and e-marketing activities; working across a breadth of social media, digital marketing, digital fundraising campaigns and creative communications and content. In this newly created position, the Marketing Officer will raise awareness of the charity’s work and promote engagement, partnerships and donations.
I’m looking to hear from a confident social media marketer, with experience working across Twitter, Facebook and LinkedIn. In addition, you will have broader marketing and writing skills, to deliver e-newsletters, blogs, magazines, creative assets and content for the website. A key responsibility of the role will be to increase digital donations, therefore you will have developed your marketing experience in either a commercial setting or fundraising context.
The opportunity:
- Join a high-energy, ideas-led, collaborative team
- Opportunity to make the role your own, they encourage creativity
- Opportunity to develop your skills, professionally and personally
- Room to grow in a small charity
- Fast-growing charity
Salary £30,000- £33,000
Full-time, permanent role
Hybrid- 1 day a week in the London office (Shoreditch), 4 days from home.
I’d love to tell you more about this fantastic role and organisation. Please apply now for more information! Firm closing date 9am Wednesday 21st May
Interviews to take place in person 2nd June and 2nd stage online 5th June.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary: £30,753 FTE
- Hours: 35
- Contract type: Permanent
- Location: Homebased within West Midlands & North Wales area (see below postcodes)
- Closing date: Sunday 25th May 2025
- Phone interviews: w/c Tuesday 27th May 2025
- Panel interviews: Monday 2nd, Thursday 4th, Friday 5th June 2025
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Fundraising Engagement Manager with great personality and team ethic to join our Regional Fundraising team.
This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.
You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
The West Midlands and North Wales regions are areas filled with some of our most committed supporters, but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from Birmingham hospitals and out in the community in North Wales, so building relationships with these teams are a must.
Candidates should live within West Midlands and North Wales regions, in one of the following Postcodes: Worcestershire: WR postcodes, Birmingham area: B, DY1-11, DY13, Warwickshire: CV postcodes, Staffordshire: DE13-14, ST, WS, WV Shropshire: DY12, DY14, SY1-4, SY6-9, SY11-13, TF, WV15-16, Walsall: WS1-2, WS8-10, North Wales: SY10, LL and CH4-8
Candidates who live outside of these areas should highlight an intention to relocate to the area in their covering letter for their application to be considered. If you don’t live in one of these postcodes and don’t have plans to relocate, your application will not be taken forward.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved;
- To steward our most committed supporters and deliver legendary supporter experience;
- To be a key, valued member of your regional team and UK wide team;
- To identify, cultivate and secure partnerships and donations within your area;
- To work with your local service team/s to build and maintain strong and effective working relationships;
- To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story
What do I need?
- A proven track record of delivering amazing customer experiences
- Experience of relationship management in either a charity or corporate setting
- Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
- Demonstrable experience of winning new business
- Experience of managing own workload
- Proven ability to manage/complete projects
- Able to ‘make the ask’ for support and to influence/negotiate
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Natural storyteller
- Strong prioritisation skills
- Great communicator
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Integrity
- Team Player
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website via the apply button.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Ataxia UK
Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Ataxia UK collaborates with the global ataxia community through our Research team, and we are on the board of the international non-profit association, Euro-ataxia. Our Services team focuses on helping everyone affected by ataxia in the UK to live their best life. We have a Helpline and Advocacy service providing information, advice, and 1-2-1 support to help people access their rights; whilst the InControl Community Engagement service provides activities, engagement and volunteering opportunities to bring the ataxia community together and reduce feelings of isolation.
About the Role
You will be joining at an exciting time for Ataxia UK as we complete our 60th anniversary year.
This is a key role as member of our growing Fundraising & Communications department, responsible for the coordination and delivery of daily communications tasks and the design and creation of marketing assets.
Ataxia UK has a large and engaged community of patients, supporters, volunteers, fundraisers and professionals. The post holder will work with the Communications & Marketing Manager, the Fundraising department and the wider organisation to ensure we reach our networks across social platforms, website, and printed materials with dynamic branded assets. You will coordinate the delivery of the quarterly Ataxia Magazine, liaising with internal and external contributors, designers and printers. Working closely with the Communications & Marketing Manager, you will have the opportunity to help shape Ataxia UK’s new communications and brand strategy.
Ataxia UK operates a hybrid- working policy, with full time staff working 5 days a week expected to work from our offices in Highgate a minimum of 2 days a week. This is adjusted to 1 day per week for part time.
About you
You will be a creative and dedicated individual, with a passion for communications, looking for a new challenge and excited by the opportunity to help shape our new strategy. You will be someone who thrives in a project-management environment and able to work both independently and closely with colleagues and external suppliers.
Organised and details-focused, you are confident across socials, website SEO, CRM and a range of communications software such as Canva, InDesign etc. You will have a keen understanding of how the role can support our fundraising and you will have experience working closely with fundraising teams or on income-generating projects or events. As a key member of the team responsible for our brand and messaging, you will have the skills and experience to ensure we positively represent the interests of the ataxia community, and you will be someone who shares our commitment to supporting those affected by ataxia.
Benefits of working for us.
- 25 days annual leave pro rata (rising to 30 with a length of service)
- Extra holiday day for your birthday
- Access to a free Employee Assistance Programme & Employee Hotline
- Flexible hybrid working
- Pension scheme
- Enhanced maternity and co-parental leave
- Cycle to work scheme
- Training and development opportunities
- Accredited Living Wage Employer
Please see full Job Description for further details including Person Specifications. Your covering letter will be used to assess you against the person specification for this role.
Interviews will take place w/c 9th June 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The purpose of this role is to raise the profile of the services and impact of Sobus, and the wider VCS community in Hammersmith & Fulham. The Marketing and Social Media Officer will be responsible for capturing, on a weekly basis, high quality, insightful and inspiring media from Sobus services and projects, together with regular showcasing of local VCS services and achievements. The role offers flexibility to accommodate the needs of the individual as far as is reasonably practicable with regard to the needs of the organisation.
Responsibilities:
- Content creation:Capture and develop compelling content for marketing materials, including social media posts, website copy, blog posts, newsletters and other promotional materials to create content that showcases Sobus’s services, successes and impact, and that of the wider VCS community.
- Utlise various channels, including social media, email marketing, newsletters and traditional advertising to reach and engage with the community.
- Maintain and update our website and social media accounts
- Develop Marketing Campaigns: create and execute marketing campaigns to raise awareness of Sobus and the wider VCS community.
- Event promotion: Support the planning and promotion of outreach and funding events, and other events hosted by Sobus and our partners
Person specification/required experience
· Proven experience in media capture, marketing, public relations or related fields
· A regular and dynamic user of, and proven experience and proficiency in social media management, content creation and digital marketing tools.
- Excellent written and verbal communication skills, with the ability to craft compelling messages and narratives
- Strong interpersonal skills and the ability to build relationships with media and social media contacts, stakeholders and community members
- Creative thinker with the ability to develop innovative marketing strategies and campaigs
- Basic knowledge of PR best practice, media relations and event promotion strategies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working with a lovely charity client who are looking for an Interim Acquisition Lead to join their team on a part time basis (3 days per week) for an initial 3 month contract.
This is a key role leading supporter acquisition for a well-known charity. The post-holder will be responsible for developing and delivering strategies to bring in new donors and grow income.
Key Responsibilities:
-
Develop and deliver the charity's supporter acquisition strategy.
-
Manage a large budget
-
Oversee and deliver high-performing acquisition campaigns across various channels (DRTV, Digital, OOH, inserts, press, direct mail, and direct dialogue).
-
Develop and enhance acquisition propositions and donor products.
-
Manage relationships with external agencies.
-
Lead and develop the Acquisition team.
-
Ensure all acquisition activity is underpinned by robust analysis and insight.
-
Ensure all acquisition activity adheres to best practice and regulatory standards.
-
Foster a collaborative working culture across the fundraising and communications directorates.
-
Stay up to date with emerging trends and innovations in the charity sector.
Person Specifications:
Essential:
-
Extensive experience in Individual Giving acquisition at a senior level, managing multi-million-pound investment budgets.
-
Proven expertise in multi-channel direct response fundraising, including DRTV, digital, direct mail, and direct dialogue.
-
Strong financial acumen, with experience in budget management, forecasting, and investment decision-making.
-
Demonstrated ability to lead and develop high-performing teams.
-
Exceptional relationship management skills, with experience managing external agencies and key stakeholders.
-
Data-driven approach with a strong understanding of fundraising performance metrics, analytics, and insight-led decision-making.
-
Experience working cross-functionally with retention, stewardship, and legacy teams to align acquisition with long-term donor value.
-
A demonstrable passion for fundraising.
-
Significant experience in at least two of the three following areas – F2F (or D2D), Telemarketing, digital, TV & other media.
-
Able to create and implement strategic plans.
-
Experience of successfully managing staff, particularly Direct Marketing professionals or face to face programme managers.
-
Ability to inspire innovation and creativity within a team.
-
Knowledge and understanding of GDPR and requirements of the fundraising regulator code of practice.
-
Experience of sourcing, contracting and managing a range of agency partners.
-
Excellent numerical skills with the ability to understand financial information and manage budgets.
-
Excellent communication skills with a capacity to present discuss and explain issues in a clear and persuasive manner.
-
Substantial experience of managing large scale media campaigns – DRTV, press, inserts, digital.
-
Experience of commissioning and approving creative work across a range of channels.
-
Experience of managing substantial budgets.
-
Understanding of and commitment to the aims and objectives of the organisation.
-
Commitment to equal opportunities.
What’s on Offer:
-
£200 - £300 per day
-
Part-time opportunity (3 days per week)
-
A flexible working set up, remote with occasional travel to London (1 day per week in office)
-
A 3-month contract
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The British Psychological Society is the membership and representative body for psychologists and the wider psychological professions. We're a forward-facing voice that helps to influence a psychological approach to policy-making that puts people first. Community is at the heart of everything we do - we make it easy to connect and collaborate with other members.
We are seeking a Social Media and Online Communities Officer to join our friendly and supportive Digital team at the British Psychological Society, to cover maternity leave on a 12-month fixed term contract. This busy team is responsible for developing, testing, and implementing a strategy to reach and engage target audiences through digital channels like web, mobile, and social.
The role is responsible for:
- Devising and delivering engaging content for social and online communities, ensuring consistency in terms of style, quality and tone of voice
- Supporting the launch of new online communities for our members
- Proactively exploring new and innovative visual approaches and techniques for storytelling on social
- Keeping up to date with social algorithm and platform changes, testing and learning to optimise content and reporting findings to the team
- Delivering video content that engages and educates, including explainers and case studies
- Supporting the Social Media and Online Communities Manager in planning and implementing a member engagement strategy to drive increased engagement and member growth of the BPS’s online communities.
To be successful in this role, you will need:
- A passion for all things social media, and a knowledge of the latest trends and best practice
- Demonstrable experience of online content development, including writing for online channels; able to provide examples of accessible, inspiring content which measurably drive action
- Experience of digital asset creation using photo and video editing software (Premiere Pro, InDesign, Photoshop)
- Experience of using a social media scheduling platform
- Excellent written, verbal and visual communication skills
- To be creative, enthusiastic and able to build strong working relationships.
It goes without saying that you should have an interest in the field of psychology and its impact upon society.
We offer a friendly, values led working culture with an excellent benefits package which includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme
- Life Assurance Scheme
- Discounts scheme with national organisations
How to apply
To apply, please send your CV and a covering letter detailing how you meet the criteria in the job profile by 23.59 on Sunday 25th May 2025.
Short-listed candidates will receive a creative task to complete, prior to interview selection. Interviews will be held on-line, w/c 16th June, with the aim of starting the role towards the end of July.
For further information about the role, please see full details on our website under jobs at the BPS.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are unable to sponsor people requiring a work visa and are therefore only able to accept applications that can demonstrate a right to work in the UK.
If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Building a world where psychology transforms lives
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As the Fundraising and Database Assistant you will join us with the opportunity to hone your skills as a professional fundraiser and database assistant, while playing a crucial role in the team. After an initial six month training and probation period and another six months in post, there will be the opportunity to progress to the role of Fundraising and Database Officer.
From the start, you will help us raise the funds we need to grow and sustain our impact. You will support fundraising efforts across multiple income streams, from grant-making bodies to individual and community giving, as well as assist in the delivery of key fundraising events such as our Annual Lunch. You will contribute to our database, donor stewardship and income recording as well as working closely with our supporters to make sure they have the best experience possible interacting with the Trust. Importantly, you’ll be given the support, autonomy and responsibility you need to learn vital skills and grow into an ambitious team with a strong culture.
This is a fantastic opportunity for a passionate fundraiser who wants to grow their skills and is committed to tackling prejudice in all its forms. You will help contribute to a charity transforming young people’s attitudes and lives. If you have strong abilities, a keen eye for detail, and a desire to make a difference, we encourage you to apply. In return, you will join a friendly, dynamic team dedicated to ensuring Anne Frank’s legacy continues to inspire change for generations to come.
If you are interested in applying for this role, submit your CV and cover letter (no longer than one side of A4) by 22nd May 2025.
The Anne Frank Trust is committed to promoting equality and diversity. To help us meet our commitments under the Equality Act 2010 and better understand the diversity of our job applicants, we ask you to complete the charity jobs EDI monitoring form.
Completing this form is voluntary. The information provided will be kept confidential and will only be used for monitoring purposes. None of the information you provide will be linked to your application. Aggregated and anonymised data may be published on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a freelance role, which involves travelling to sites across the UK, delivery will be in person from 9am-4pm on dates arranged in advance.
- The Holocaust Educational Trust (HET) work to educate every person from every background in the UK about the Holocaust and its contemporary relevance. We believe that the Holocaust must have a permanent place in our nation’s collective memory. We work across the UK, providing a wide range of educational programmes.
- Over the course of our history, we have created and delivered innovative and meaningful learning experiences – teaching young people about the Holocaust and ensuring that our educational initiatives have a long term and positive impact on the people we reach. In June 2024, we launched Testimony 360: People and Places of the Holocaust, after several years of research and development.
- HET is looking for outstanding Educators to deliver our brand-new school programme, Testimony 360: People and Places of the Holocaust. Testimony 360 is an immersive, interactive digital education programme that combines eyewitness testimony with virtual site-based learning to offer students an unforgettable learning experience. Students use laptops and VR headsets throughout the lesson, so educators delivering the programme need to be confident and comfortable using this technology as part of their teaching (training will be provided).
- The successful candidates will come from a teaching background and will work with a dynamic education team that is at the heart of our mission to educate people from every background across the country about the Holocaust. The successful candidate will be able to undertake national travel, to and from schools, to deliver the sessions.
Sessions run on Monday, Tuesday, Wednesday and Thursday
See the attached documents for the full job description and person specification information. Please click the 'Redirect to Recruiter' button to access the application form.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Events are a central part of student life at UCL – enabling students to find and form communities, experience new things, and make the most of life in London. Each year, the Students’ Union and its clubs and societies, deliver more than 6,000 events ranging from workshops to debates, exercise classes to socials. The Events Coordinator will support the delivery of a high quality programme of events, support teams across the Students’ Union to develop and deliver events, and work collaboratively to develop a culture of excellent event management.
The role is full time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
Key Requirements
Do you have experience in the events industry? Do you have experience developing project plans for events? If the answer is yes, then we want to hear from you.
For full details on this role, please view the job pack attached below.
Further Details
Please apply through the online application form.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Interviews will take place on w/c 16 June 2025.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
We’re looking for a self-directed and talented technologist who is passionate about tech for good and how AI can support civil society organisations to achieve their missions.
- 4 days per week
- £52,000 salary FTE
- Remote location
- 1 year fixed term with possibility to extend
We are also recruiting for a Head of Design for AI, and we expect these roles to work closely together alongside our wider CAST team and partners.
Application deadline - Tuesday 6th May 12pm
About CAST
CAST helps people use digital for social good. We're on a mission to create a more responsive, resilient and digitally-enabled social sector by supporting nonprofits to embed digital and design across their services, strategy and governance and working with sector leaders, funders and government to make this happen.
CAST is a ten-year old charity made up of incredibly dedicated designers, technologists, activists and entrepreneurs. Collectively we have deep experience and a great reputation across charity and civil society, design, digital and innovation.
The past decade has proven how vital digital is to charities, and with it, how important CAST’s work and mission is.
About the role
One of the core areas of CAST’s work is building the capacity of the social sector to respond to the rapid scale advances in AI. The evidence from the Charity Digital Skills Report; Joseph Rowntree's Grassroots and Nonprofits research and our own AI survey shows that charities are unlikely to benefit from - or respond to the challenges of - AI without intentional support and capacity building. To support charities’ (critical) adoption of AI we need to invest in supporting sector-experiments that create demonstrable impact (acting as showcases), working alongside the peer groups, charities and working groups to help move conversations into practical action.
To achieve that, we are looking to recruit a Head of Technical AI Experiments to focus on driving forward this work in a number of different ways:
- Providing direct support to organisations and specific technical advice;
- Building a range of experiments and tools alongside the sector;
- Supporting the design and development of specific programmes, training and interventions that will help shift the sector on AI
Whilst there is a lot of work underway and in the pipeline on AI this role will be expected to shape this work based on their deep experience and knowledge of AI, and support the wider team at CAST to upskill in this area.
You can find more information about CAST on our website.
What you'll achieve
- Create simple to use AI products and prototypes that meet the needs of the charity sector and their communities; being transparent about how the tools work to build understanding and confidence
- Contribute to the development of an ongoing AI strategy that aligns with CAST's mission and supports the digital transformation of social sector organisations;
- Alongside the Head of Design for AI, lead the design, development, and deployment of AI experiments, tools and resources tailored to the needs of the social sector;
- Provide training, resources and expertise to social sector organisations to build their AI literacy and empower them to leverage AI technologies effectively through both direct coaching and via networks;
- Working with the wider CAST team, contribute to the ongoing development of ethical guidelines for AI use, ensuring compliance with legal standards and promoting responsible AI practices within the sector;
- Foster partnerships with technology experts, academic institutions, and other stakeholders to advance AI initiatives and share best practices for the sector;
- Stay abreast of emerging AI trends and technologies, assessing their potential impact on the social sector and identifying opportunities for innovation;
- Support the wider CAST team in developing their knowledge and skills on AI, and how we can use AI to best effect within our own work.
Skills and capabilities required
- Proven experience in a senior AI or technology leadership role, ideally with experience of the social sector;
- In-depth knowledge of AI technologies, including machine learning, natural language processing, and data analytics.
- Demonstrated ability to develop and execute strategic initiatives that drive technological adoption and innovation.
- Strong understanding of ethical considerations and regulatory requirements related to AI technology.
- High levels of autonomy with extraordinary organisation and communication skills.
- Able to thrive in a distributed team that changes and responds to the needs of the network and charity sector
- A strong commitment to the aims and objectives of CAST.
Benefits
- Working in a dynamic and creative team with an open and supportive culture
- Opportunity to make a positive social impact
- 30 days holiday a year pro rata, plus bank holidays
- Flexible and remote working
- Family Friendly Benefits: we are committed to supporting staff in achieving a sensible work-life balance
- Group personal pension scheme
The client requests no contact from agencies or media sales.
Would you like to share your gift for communication, organisation and creativity to improve the lives of isolated older people in Southwark?
Link Age Southwark is a local charity whose vision is for friendly local communities where people over the age of 60 and those living with a diagnosis of dementia can thrive.
We are seeking an organised and dynamic storyteller to draw in an audience of potential funders, local partners and community volunteers in support of our vital work with older people experiencing loneliness.
As well as helping to maintain an engaging website and social media presence, this role will also support the delivery of fundraising events and campaigns, and the development of local community and corporate partnerships. You will also be creating physical and digital marketing resources and helping to manage a database of donors and other supporters.
This is a busy and rewarding role giving you the opportunity to make a real difference to the lives of older people. We believe it is a great opportunity for someone to further develop their repertoire of skills, while gaining insight and experience within the charitable sector.
We'd love to hear from you.
If you'd like to apply then please note that this is a community-based role in the London borough of Southwark. Our office is in East Dulwich. If that location suits you then please submit a CV and a covering letter explaining why you think this role is for you. Please include any examples of relevant projects and achievements. Interviews will take place on Wednesday 4 June 2025, at our office.
Southwark is a wonderfully diverse borough, and we are very keen to be able to reflect that diversity at all levels of the organisation. We welcome applications from all sections of the community and work hard to ensure that our recruitment and selection process is accessible and free from bias.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Job title: Internally this role is known as Partnership Development Lead (New Business)
Location: Based in London, E1. This is a hybrid role with homeworking available in line with Crisis’ Hybrid Working Policy. There is an expectation to be in the office one day a week. There will need to be flexibility to travel to meet with key prospects.
Contract: 12-month fixed term contract, parental leave cover
About the role:
At Crisis, we’re on a mission to end homelessness. We want to work with more businesses who can help make this happen. This is an important leadership role within Corporate Partnerships. We’re looking for someone to lead our new partnerships team to identify, cultivate and secure new high-value corporate partnerships, achieving income targets in-year and into the future. We’ve got big ambitions for income growth; we’re looking for someone to join us on this exciting journey to end homelessness.
You’ll be responsible for collaborating across Crisis to help build and convert our high-value pipeline. We’ve got big, bold ambitions for income growth in corporate partnerships. We’re looking for someone who is a self-starter, who isn’t afraid to try new things, take risks and be entrepreneurial, as well as having a proven track record of winning big. Being equitable is important to us; this role will be essential in helping to win new corporate partnerships that help us advocate for others and challenge injustice.
About you:
- You know how to win big, bold high six-seven figure commercial, brand and strategic partnerships that deliver income and awareness, and you can lead others to do the same.
- You’ve developed winning sector and team strategies, as well as a high-value pipeline of diverse corporate opportunities.
- You’ve got experience of developing compelling propositions for a wide range of corporate prospects, working with others across the organisation to build these.
- You know what a fantastic opportunity looks like across a range of types of corporate partnership; you can accurately value these and know what to prioritise.
- You’re a brilliant leader. You can build strong relationships with people inside and outside of your organisation, and you can inspire and motivate your team to achieve success.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Thursday 29 May 2025 23:55
Interview date and location:
- First interviews will be held online via MS Teams on Tuesday 10 and Wednesday 11 June.
- Second interviews will be Tuesday 17 June, ideally in person.
Interview process: The first interview will include a range of competency-based questions. There will be a presentation task in the second interview, which will be in person.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a skilled and thoughtful communicator to lead our communications and advocacy work during a period of maternity cover.
At Martin James Foundation, we work alongside a network of committed partners who lead change for children and families in their contexts. Our role is to contribute where we can, granting funds, sharing learning, supporting campaigns, influencing systems and amplifying the good work already happening. You’ll lead on implementing our communications and advocacy strategy, manage key partnerships, and strengthen our presence across digital platforms. You’ll also support internal communications projects.
This role is central to how we tell our story, build meaningful collaboration, influence change and ensure the voices of those with lived experience are prioritised, listened to and able to lead change.
About Martin James Foundation
The Martin James Foundation (MJF) is a global network of charitable organisations working with a shared vision: a world in which children grow up and thrive in safe and loving families.
The Foundation is made up of:
· MJF Global – our programmes team, which uses the Foundation’s technical and financial resources to support locally rooted partner organisations around the world. Together, we work to strengthen families and reduce reliance on orphanages, contributing to global efforts to reform children’s care.
· Key Assets – a group of independent, non-profit fostering agencies operating in Australia, Canada and New Zealand. With over 30 years’ experience, they provide foster care, family strengthening, and support for people with disabilities. Their trauma-informed approach is built on strong partnerships and a commitment to meeting the unique needs of those they serve.
The Need
Millions of children are separated from their families, not because they have no one to care for them, but because of poverty, crisis, or a lack of support. Many end up in orphanages, yet removing a child from a struggling family does not solve poverty. It can deepen harm, sever vital family bonds, and leave children more vulnerable to instability, trafficking, and lifelong inequality. Our mission is to reduce the reliance on institutional care by supporting proven alternatives and advocating for systemic change.
What You’ll Do
Advocacy & Policy Influence
- Lead the delivery of advocacy strategies to raise awareness about the benefits of family-based care and the harms of institutions, including orphanages
- Manage MJF Global’s advocacy partnerships, supporting joint campaigns and influencing initiatives
- Oversee project-based public affairs and PR efforts, coordinating with agencies, consultants and media stakeholders where needed
- Represent MJF Global in key coalitions, working groups, and sector events as required
- Strategic communications
Implement the communications strategy that aligns with our organisational goals
- Manage our editorial calendar across digital and offline channels, highlighting awareness days, partner updates and sector milestones
- Write and curate content for social media, newsletters, campaigns, and reports
- Oversee relationships with our design and web partners, ensuring consistency and quality
Stakeholder Engagement & Partnerships
- Support MJF’s global marketing working group by co-coordinating with marketing leads across Key Assets
- Strengthen relationships with internal teams and external collaborators, ensuring alignment on messaging and values
- Provide guidance to global partners, as requested/required, developing and implementing their own communications plans
Operational Comms & Tools
- Manage CRM platforms (e.g., MailChimp), website updates (WordPress), and file sharing (SharePoint and Google Drive)
- Use project management tools to track campaign and content workflows
- Lead quarterly reporting on communications and advocacy performance
What We’re Looking For
We’re seeking someone who is not only an excellent communicator but also a values-led leader, someone who can work with sensitivity across contexts and cultures, while keeping an eye on strategy and detail.
Essential
- An enhanced Disclosure and Barring Service (DBS) or your country equivalent certificate (can be obtained upon appointment)
- Experience leading and implementing communications and/or advocacy strategies in the charity, NGO, or development sectors
- Strong understanding of care reform, family strengthening, or children’s rights issues
- Ability to manage relationships and partnerships, particularly in advocacy, policy or public affairs work
- Excellent communication skills across formats including written, verbal and visual. Fluency in English is required.
- A collaborative, curious and proactive mindset, with the ability to work independently and across cultures
- Commitment to equity, anti-racism, and decolonising approaches in communication and advocacy
Desirable
- Experience working in or with organisations in the Global South
- Familiarity with digital tools like Canva, WordPress, MailChimp, or Adobe Suite
- Experience in journalism, media relations, or public policy advocacy
- Confidence using communications to support locally led, ethical storytelling and systems change
What We Offer
- Fully remote working with flexible scheduling
- 25 days annual leave plus bank holidays
- Meaningful work with a passionate, globally distributed team
- Opportunity to contribute to a mission-driven organisation that centres lived experience and ethical partnership
The Martin James Foundation strives to enable a diverse range of participation and contributions, and we welcome applications from all ages and backgrounds. People with lived experience of alternative care, and from people outside of the UK are encouraged to apply.
Are you a passionate and creative communications expert with experience in the charity sector, excellent relationship-building abilities and a crafter of persuasive and powerful story telling that resonates with a variety of audiences? Can you deliver compelling communications and campaigns to help increase our income generation and raise our profile with potential supporters and champions? Do you want to be part of a dynamic, ambitious, joyful organisation? Then this could be the role for you!
We are going through an exciting growth phase at the Choir with No Name with new choirs launching and an ambitious strategy to increase our choirs across the UK from six to thirty by 2033. We are investing in our fundraising and comms function to grow our income in line with our bold strategy and delivery plans.
About us
The Choir with No Name (CWNN) has been building supportive choir communities involving people impacted by homelessness and marginalisation since 2008. We were founded on the premise that singing makes you feel good; it is a welcome respite from the challenges life throws at you, and helps build confidence, skills and genuine, long-lasting friendships.
“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”
- Richard, choir member
Your role
You will be responsible for the management, development and delivery of marketing and communications to support CWNN’s fundraising strategy. You’ll work alongside our Development Manager to create compelling fundraising campaigns, content and communications, growing engagement from individuals, companies, community fundraisers and potential funders while simultaneously raising our profile among stakeholders through strategic communications and marketing plans. This work includes:
-
Support our Development Manager to create and deliver impactful and innovative fundraising strategies including our public appeals, challenge events and local fundraising campaigns.
-
Developing and implementing communications strategies to promote CWNN’s work, managing our social media platforms and external comms to ensure they reflect our strategic goals and values.
-
Producing our e-newsletter, with support from the Development team, to ensure CWNN’s key work, impact, news and campaigns are effectively promoted to our supporter base.
-
Create engaging digital content for our website and social media including written copy, video and graphics.
-
Analysing campaign engagement KPIs to inform future strategies and approaches to best engage existing and new audiences.
-
Create marketing materials for external use, eg. corporate pitch documents, fundraising packs, gig programmes, flyers and posters using Canva.
-
Co-creating case studies, supporting members to share their stories, their way, amplifying their voices and demonstrating the impact of our choirs to stakeholders.
-
Co-lead our co-produced ‘Digital Storytellers’ programme with our Community Participation Manager, supporting members to manage their own local social media accounts, sharing their stories and raising awareness of their choirs to new audiences.
-
Maintain, organise and populate CWNN’s media library and YouTube channel.
-
Write and distribute press releases to both regional and national press and media, fielding media enquiries and building our media contacts.
-
Co-ordinate our internal communications programme, working with senior leadership team.
-
Carry out any other tasks that arise that are within the scope and purpose of the post as requested by your line manager.
About you
Essential:
-
You’ll have a proven track record in delivering successful, innovative and impactful charity communications content and strategies.
-
You’ll have a good understanding of how fundraising and engagement campaigns can convert individuals into donors and advocates.
-
You’ll have a creative eye and strong writing skills, with experience of bringing compelling stories to life across various platforms and media, to connect with a diverse range of supporters, funders and stakeholders.
-
You’ll be able to multitask effectively, be highly organised with strong attention to detail.
-
You’ll be proactive, self-motivated and can identify and act on opportunities as they arise.
-
You’ll be reliable with an ability to work independently and have fantastic planning skills.
-
You’ll have a deep understanding of how successful social media content and campaigns work, and always have an eye emerging digital trends and tech.
-
You’ll be experienced in using design and web platforms (we use Canva, Squarespace, ClipChamp, Later) to create and deliver professional and impactful digital multi-media content.
-
You’ll be committed to Choir with No Name’s values of integrity, fun, family and inclusion.
Desirable:
-
You’ll have a passion for, or experience of, working with people impacted by homelessness and marginalisation, and an understanding of the power of the arts to change people’s lives.
-
A love for singing is optional!
We are an equal opportunity employer and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process. CVs will be requested at interview stage.
For full job description and details on how to apply, click on 'redirect to recruiter' at the top of the page.
The client requests no contact from agencies or media sales.