Digital champion for resource centre jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)
About the Role:
As Fundraising & Communications Director, you’ll lead Baytree’s fundraising, communications, and corporate engagement—driving income and influence making it possible for even more girls and women to achieve their potential. You’ll report to the CEO and play a key role on the Senior Management Team, shaping strategy and unlocking new opportunities for growth.
This is a dynamic and outward-facing role for a strategic thinker with a passion for storytelling, partnership-building, and social impact.
Key Responsibilities:
- Fundraising Leadership: Deliver a diverse income strategy across trusts, corporates, major donors, digital campaigns, and events.
- Communications: Shape Baytree’s voice and tell bold, data-driven stories that resonate with stakeholders.
- Corporate Engagement: Build long-term partnerships that align with Baytree’s mission and add real value.
- Team Development: Lead and coach a high-performing team, fostering a culture of excellence and care.
- Strategic Leadership: Contribute to organisational strategy, performance reviews, and risk management.
What We’re Looking For:
- Proven experience in fundraising and income generation
- Strong communication and stakeholder engagement skills
- Strategic mindset with experience in team leadership
- Ability to align fundraising with programme needs and impact
- Commitment to Baytree’s mission and values
A Social Inclusion Charity Supporting Women & Girls in London




The client requests no contact from agencies or media sales.
CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them. We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful. We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future.
As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community.
To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role. Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.
More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:
Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future
Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts
People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development
External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders
We are looking for candidates who:
- Have a passion for, and commitment to, our work
- Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
- Are action-orientated, adaptable and flexible in the pursuit of impact
- Can juggle multiple and competing demands, and thrive in a busy, varied environment
- Enjoy ensuring robust governance and compliance
- Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
- Are warm, inclusive and approachable, an actively listener and neuro-affirmative
Further information is available on our website.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.

The client requests no contact from agencies or media sales.
Job Title: Skills and Employability Adviser
Location: Eastbourne, covering the West of the County
Salary: £25,497 - £30,476 per annum depending on experience
Hours: Full-Time (37 hours per week)
Contract: Permanent
Reports to: Youth Employability Services Team Leader
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About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
- Ethical – We work with professionalism, honesty and integrity
- Passionate – We reach out enthusiastically to all who need out support
- Innovative – We inspire, enhance and improve
- Collaborative – We engage, support and share with others
The Youth Employability Service
CXK delivers the Youth Employability Service (YES) across East Sussex, commissioned by East Sussex County Council. We offer information, advice, support and guidance to young people in academic years 12 and 13 who are not in education, employment or training (NEET), helping them to explore their options, plan and then take their next steps. We also work with schools supporting young people in year 11 who are at risk of becoming NEET and those who have been Electively Home Educated. Liaising with a range of other services, YES is focussed on supporting young people to achieve their potential.
The Team
The YES team support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the service, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.
About the Role
We are seeking a dedicated and compassionate Skills and Employability Adviser.
You will support a caseload of young people aged 16 to 18 who are not in education, employment, or training (NEET), or at risk of becoming NEET with part of your caseload being Electively Home Educated Year 11 young people who may be at risk of becoming NEET. You will guide them through re-engagement with suitable post-16 provisions and provide targeted intervention to those who have withdrawn from or not started their Post 16 provisions.
Working across the West of the county, including Wealden, with schools and FE Colleges you will play a key role in ensuring that young people receive the tailored guidance and support they need to progress confidently into further education, training, or employment. You will build positive working relationships through co-located working, and accurate input into relevant databases.
This role also supports our Electively Home Educated Year 11’s with transition support to their Post 16 pathway.
You will maintain regular contact with the young people you support, building trust and ensuring that casework is delivered with care and consistency. Your role will involve assessing needs, action planning, reviewing progress, and adapting support as required. You'll also act as a champion for relevant opportunities and resources—ensuring young people, parents/carers, providers, and wider stakeholders are aware of what’s available and how it can help.
About You
This is a fantastic opportunity for someone with experience working with NEET, Risk of NEET young people, who understands the post-16 education and training landscape and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage a varied caseload and make a genuine impact on the lives of the young people you support.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
- Minimum of IAG Level 4 qualification or willingness to work towards and relevant experience
- An understanding of the needs, and challenges faced by young people who are not in education, employment or training
- Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting
- Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders
Essential Criteria
- A willingness to travel with a full UK drivers’ licence and use of own vehicle
- Experience working with young people
- Demonstratable experience of engaging and supporting young people who are NEET or at risk of NEET
- Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals
- Experience of assessing individual needs, develop action plans, and monitor progress
- Skilled in managing a varied caseload and maintaining accurate and confidential records
- Understanding of the post-16 education, training, and employment landscape
- Ability to build trust and maintain regular, consistent contact with young people
- Self-motivated and able to work independently as well as part of a team
- Competent in using IT systems, databases, and digital communication tools
Employee Experience
A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Youth Employability Service (YES) team, this role gives you the chance to empower and motivate young people to take positive steps into education, employment, or training.
You’ll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. No two days are the same—you’ll balance 1:1 support, multi-agency collaboration, school visits, and provider engagement. It’s a role that requires initiative, empathy, and a passion for creating opportunities for young people who need it most.
At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.
Benefits of working with us
Our employee benefits include:
- 30-33 days holiday, plus bank holidays
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
- Benenden private healthcare cover
- Flexible working
- Enhanced maternity and paternity leave
- Training and development programmes and opportunities
- Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Wednesday 29th October 2025
Application review date: Thursday 30th October 2025
Interview date: Friday 7th November 2025
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment at cxk dot org
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
The Senior Digital Marketing & Participation Manager will lead the AMA’s marketing and participation strategy, to build financial growth, visibility, and engagement through co-creation with our community of members. This role will integrate brand development with participatory marketing to develop deeper community connections with members and non-members.
We are looking for someone who will champion innovative, inclusive, and data-informed approaches to build the AMA’s profile and amplify the voices of our members. Our ideal candidate will have strong digital marketing experience at a strategic level, be confident in leading and developing a small team, and have a balanced creative and commercial approach.
As a small team, all of our senior roles include an element of practical delivery and administration. We’re looking for someone who can lead at a strategic level, but is also happy and capable delivering some practical elements within their role too.
Essential experience, skills and attributes
- Experience of leading, developing, and inspiring a small team
- Experience of leading successful digital-focused multichannel marketing strategies driving both income and impact
- A data-driven approach and be confident in analysing data and turning insight into actionable strategy
- Experience in building and engaging digital communities or membership growth initiatives
- A passion for the work, potential, and benefits of the Arts Marketing Association
For more information about the role, and who we're looking for, please visit the AMA website to view the full advert and download the job pack.
Please note: the AMA is a 4-Day Week organisation, so our full time hours are 30 working hours per week (32 including breaks) for full time salary. These are usually worked Monday - Thursday, with Fridays as a non-working day, but we can be flexible on this.
The client requests no contact from agencies or media sales.
- Do you enjoy building robust, well-structured features that improve how people interact with digital platforms?
- Are you confident working across front and back end to deliver accessible, high-quality code?
- Do you thrive in a supportive, agile team where clean delivery matters more than job titles?
- Do you want to play a key role in delivering features that support educators and learners across post 16 education?
Then this could be the role for you.
Learning on Screen is looking for experienced Full Stack Developers to build, maintain and improve our flagship platforms—Box of Broadcasts (BoB) and TRILT. Reporting to the Digital Development (Technical) Lead, you will join a small, agile team focused on accessibility, performance, and continuous improvement. You will take ownership of feature development, write production-ready code, and help shape our cloud-native AWS infrastructure. This is a hands-on role where you will deliver regular feature releases, enhance platform stability, and support secure, user-centred services for post 16 educators and learners.
Role Overview
Job title: Full Stack Developer
Salary: £40,000 (£50,000 FTE)
Hours: 28.8 hours/week (4 days, 0.8 FTE)
Contract: Permanent
Location: Remote
Reports to: Digital Development (Technical) Lead
What you will be doing
- Building and maintaining features across BoB, TRILT, and related platforms
- Developing secure, high-quality code across front-end and back-end systems
- Creating responsive, accessible user interfaces and improving usability
- Working in an AWS-hosted environment to support performance and reliability
- Supporting API development, data integrations, and CI/CD pipelines
- Debugging, maintaining, and optimising platform features
- Collaborating with the Digital Development Lead and wider team in agile delivery cycles
- Following best practices in documentation, version control, and secure development
What we are looking for
- Proven experience in full stack development using modern frameworks (e.g. JavaScript/TypeScript, Node.js, React)
- Strong understanding of front-end and back-end development principles
- Hands-on experience with AWS services (e.g. Lambda, S3, CloudFront, RDS, CloudWatch)
- Experience working with APIs, databases, and cloud-based deployment pipelines
- A user-focused approach with strong attention to accessibility and interface quality
- Experience working in agile teams and delivering to sprint goals
- A collaborative mindset with strong problem-solving skills and attention to detail
Bonus if you have:
- Experience building platforms for education or mission-led organisations
- Knowledge of WCAG accessibility standards and inclusive design
- Awareness of GDPR and secure data handling
- Interest in streaming or audiovisual technology
This is a brilliant opportunity to apply your technical skills in a meaningful way—building platforms that support both educators and learners and make a real impact across the UK education sector.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
We are on a mission to empower post-16 education worldwide.



The client requests no contact from agencies or media sales.
This is a brand new influential role designed to support our CEO in building our organisational fitness for the future through its infrastructure, including health & safety, people management, data and technology, and the running of our building at Chaucer Street.
It is a wonderful opportunity to lead the creation of sustainable mechanisms to improve ways of working in the challenging and evolving charity services sector. It is a role that will directly enable our front-line teams to spend more time with and create improved outcomes with the women we are here to support.
About us
Nottingham Women’s Centre is a women’s community and services space dedicated to helping women to overcome barriers, have their voices heard and seek solutions that create a better future for themselves. We do this by offering a network of services that include counselling, advice and guidance, courses, health and well-being activities, volunteering, focussed campaigning and activism.
General Description
We are looking for an experienced Operational Lead to join our senior leadership team at an exciting point of change and development for the organisation. This is a brand new influential role designed to support our CEO in building our organisational fitness for the future through its infrastructure, including health & safety, people management, data and technology and the running of our building at Chaucer Street. It is a wonderful opportunity to lead on the creation of sustainable mechanisms to improve ways of working in the challenging and evolving charity services sector. It is a role that will directly enable our front line teams spend more time with and create improved outcomes with the women we are here to support.
Key Responsibilities
Operational Leadership inc
• Oversee day-to-day operations across the organisation.
• Develop and implement operational policies, planning and procedures.
• Support continuous learning and improvement in organisational effectiveness
Governance, Compliance & Risk inc
• Ensure compliance with all legal, regulatory, and contractual obligations
• Maintain and monitor the risk management register and oversight of all organisational policies
• Support the SLT, Board and CEO with governance processes and reporting (internally & funder)
IT, Systems & Infrastructure inc
• Oversee the charity’s IT systems, databases, and technology infrastructure.
• Lead on digital transformation and ensure tools and systems support effective service delivery
• Maintain information security standards and appropriate accreditations
Finance & Resource Management inc
• Collaborate with the Head of Finance to ensure robust financial planning, budgeting, and reporting for operations
• Monitor organisational performance against key budgets and metrics.
• Work with teams to ensure and increase value for money across contracts and expenses
• Support funding bids primarily where linked to core and operational costs
HR and People Management inc
• Support the People Officer in the development of People strategy and implementation (recruitment, performance, wellbeing, learning & development).
• Champion a positive, feminist and inclusive workplace culture.
• Ensure compliance with employment law and best practice in HR.
Service leadership inc
• The role currently includes management of the reception and admin team who support women as they come into the building and utilise the welcome space for activities as well as support the logistical running of the building
Facilities & Health and Safety inc
• Manage the charity’s facilities (offices, community spaces, etc.) and ensure safe working environments.
• Oversee health and safety compliance and business continuity planning.
Leadership and Strategic Input
Contribute to organisational strategy and business planning.
• Work closely with other members of the senior leadership team to ensure alignment across contracts, teams and activity offers
• Build and maintain working partnerships with external organisations
• Support and develop your team ensuring they are competent and empowered to undertake their roles and support you and the organisation deliver quality services
• Ensure that all work is carried out in accordance with relevant legislation and Nottingham Women’s Centre policies and procedures, including the Centre’s Equal Opportunities policy and Health and Safety Policy.
• Deputise for the CEO as required.
The nature of the role and organisation will require you to be flexible and you may be asked carry out any other duties commensurate with this post
Notes
• As part of our anti-racism work we aim for 50% of shortlisted candidates to be from an ethnic minority. This positive action is being taken to further diversify our team. All shortlisted candidates must meet the essential minimum criteria which are marked with a * on the person specification.
• We offer a generous amount of leave, opportunities for flexible and or hybrid working, workplace pension, personal development and a supportive working environment that includes access to an employee assistance programme.
• This post is subject to completion of a three-month probationary period.
• An enhanced DBS clearance is required for this role.
caba's purpose
caba is an occupational charity helping the ICAEW community thrive. We provide practical, emotional, and digital tools to help people manage everyday challenges and life-changing events. Our vision: everyone in the ICAEW community can fully participate in life.
our values
We make a difference. We work best together. We do the right thing. We are dynamic.
At caba, you’ll join a supportive, values-driven team, making a real impact on people’s lives every day.
the role
As a Senior Support Officer, you’ll lead the way in delivering expert, personalised advice to those facing complex financial, health, or social challenges. You’ll manage a portfolio of the most challenging cases, provide guidance to the team, oversee quality and training, and help shape how we deliver high-quality support across caba.
what you’ll do
- Handle complex, high-impact cases, ensuring service users receive sensitive, person-centred support
- Guide and support the team through technical supervision, case reviews, and real-time advice
- Drive quality and continuous improvement in processes, templates, and advice delivery
- Oversee grant applications, preparing reports and making recommendations for approval
- Champion the service user perspective, sharing insights to shape and improve our services
- Ensure safeguarding and compliance standards are always met
what you’ll bring
- Expertise in welfare, debt, housing, health, or social care with experience supporting complex needs
- Strong technical knowledge and the ability to coach and guide a team
- Excellent communication and record-keeping skills, with a sharp eye for detail
- Confidence using IT systems, including CRM databases, Word, Excel, and Teams
- Qualifications in relevant specialist areas, safeguarding, and financial advice
why work for us
We know that our people are our greatest strength, so we’ve built a benefits package that supports every aspect of your life and career:
financial security & time off:
- Up to 10% employer pension contributions
- Private medical insurance, income protection, and life assurance
- 25 days’ annual leave plus bank holidays
- Enhanced family-friendly policies
wellbeing & lifestyle:
- Hybrid working: 2 days in the office, 2 days at home, plus participation in our new 4-day week trial
- Access to wellbeing resources, including EAP, Qwell, and a wide range of caba’s services
- Eye tests and contributions towards DSE glasses
- On-site electric car charging points
- Two paid volunteering days each year
growth & development:
- Learning and development budget to support your progression
- Opportunities to grow and collaborate through forums and project groups
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: x2 Permanent
Location: London
Assessment Centre: 10th of November in-person at our London Centre
Are you ready to join The King's Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!
Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.
Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.
Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!
Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.
If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.
Expect the unexpected and embrace it. Come and be a part of our mission!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Position: Head of Content and Channels (Digital)
Hours: Full-time (35 hours a week)
Contract: 18 months fixed term contract
Location: Office-based in London office with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
You’ll lead content and engagement strategy across the organisation, shaping how we grow reach and sustain meaningful engagement.
You’ll guide creative, editorial and design teams to deliver content that is clear, consistent and impactful across every format.
You’ll oversee our digital channels, using insight and innovation to connect more people with our mission and strengthen loyalty.
As a cross-organisational leader, you’ll champion high standards, collaboration and learning, helping us tell a unified story that builds trust and connection.
Please note this is a fixed term contract for 18 months
Closing date for applications: 9:00 on Monday 27 October 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
We're growing the People team. This brand new role is an opportunity to shape how we support and engage our people from day one. Working closely with our Head of People and CEO, you'll be at the centre of all things HR from onboarding to board support, from admin to impact. If you thrive on variety of HR generalist work and wish to create an exceptional employee experience, we'd love to hear from you. Please read the recruitment pack for full details and how to apply.
Job Summary
The People Administrator supports the effective delivery of all employee life cycle activities. With a focus on ensuring processes are followed accurately, efficiently, in line with audit and compliance standards and enabling a positive employee experience.
This is a cross-functional role, working closely with Head of People, to ensure smooth onboarding, offboarding, and employee changes. Plus supporting the board of trustees with email communication, booking meetings and collating responses to policy sign off and checking availability for main board and subcommittee meetings.
The People Administrator will be the first point of contact for employee queries related to policies, systems, and HR processes.
General People Administration & Support
- Act as the first point of contact for People-related queries, providing support both face-to-face and electronically, ensuring professional and timely responses.
- Work with others across the organisation to promote awareness and provide support where required on EDI and internal Access.
- Provide day-to-day administrative support to the Head of People, including data entry, booking & delivering inductions, photocopying, scanning, preparing contractual documentation, and general correspondence.
- Maintain accurate and efficient records of all People-related activities, ensuring data is securely stored and handled in compliance with GDPR legislation.
- Monitor and manage the People and Recruitment emails, responding to and redirecting enquiries efficiently and appropriately.
- Assist with the consistent application of HOME’s policies and procedures, offering guidance to employees as required.
- Plan and organise own workload to meet deadlines, contributing to the wider People team’s service objectives.
- Ensure complete confidentiality and integrity in all aspects of the role, particularly when handling sensitive information.
Recruitment, Onboarding and Offboarding
- Support the coordination and administration of recruitment campaigns with Hiring Managers, including advertising roles, scheduling interviews, and processing candidates via the recruitment procedures.
- Deliver effective onboarding and induction processes for new starters, ensuring all steps are followed and documented, and contributing to a positive candidate experience.
- Assist with job offer processes, including drafting conditional offer letters, conducting reference checks, verifying right-to-work documentation, and updating relevant systems.
- Ensure effective communication with the Payroll Officer in relation to new starters and leavers, including checking accrued holiday balances prior to confirming leaver letters.
- Respond to reference requests for current and former employees in a timely manner.
People Systems, Data & Reporting
- Confidently use systems and other digital tools to input and maintain people’s data accurately.
- Run regular reports and provide performance or management information (MI) within agreed timescales.
- Analyse data to validate accuracy and identify trends or issues that require further attention.
· Maintain and update organisation charts and headcount data on a monthly basis
· Contribute to regular updating of the People section of the intranet.
- Carry out general People administration and maintain electronic based systems for all staff including existing and new employee details, annual leave, leaver administration, payroll changes, absence and training records.
Meetings & Communication & Board Support
- Provide administrative support for employee relations casework and people-related projects, including scheduling, document preparation, and note-taking.
- Attend and provide support at formal meetings, including disciplinary, grievance, or performance reviews, as required.
- Accurately take and distribute minutes for internal meetings, including Board, Committee, and annual staff meetings.
- Set up and coordinate meeting logistics (both virtual and in-person), including booking rooms, IT setup, and arranging access or other relevant requirements.
- Arrange and distribute board papers as directed by the CEO, record responses, and manage related meeting logistics.
- Be the key contact with the Board of Trustees – arranging the Board meetings and other engagements with them.
- Manage Companies House & Charity Commission submissions for Trustees, act as a custodian of their information and documents.
Continuous Improvement and Projects
- Support the delivery and organisation of ad-hoc People projects/ events, wellbeing activities, and internal engagement initiatives.
- Identify and resolve day-to-day issues independently, escalating matters to the Head of People as needed
The client requests no contact from agencies or media sales.
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About the opportunity
As a cross-team housing caseworker, you will work alongside individuals who are at risk of homelessness, often during times of heightened stress and uncertainty. Rather than focusing solely on immediate needs, your approach will centre around building trust, listening to each person’s story, and helping them take informed, practical steps toward safe and sustainable housing.
You’ll work across our network of charity partners, bringing vital capacity and support to local teams during times of increased demand or staff shortages. Your flexible, compassionate presence ensures that people continue to receive timely, high-quality support, no matter where they first reach out.
This role is fundamentally about partnership: with the people you support, the services you collaborate with, and the teams you join. You’ll help individuals understand their housing rights and choices, navigate local systems, and build the confidence and skills needed to move forward independently. Together, we aim to not just relieve homelessness, but prevent it, by enabling people to secure lasting solutions that meet their needs.
Key Responsibilities
1. Listening, Assessing and Planning Together
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Work in partnership with individuals to understand their current housing situation, risks, and immediate concerns.
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Co-create Housing Plans that reflect each person's strengths, goals, and preferences, while identifying practical next steps toward secure housing.
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Identify when specialist or longer-term support may be needed and work collaboratively to make appropriate referrals.
2. Empowering Through Support and Connection
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Build trusting, non-judgemental relationships that respect each individual’s dignity and lived experience.
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Support people to access housing options, benefits, and other community services that promote long-term stability.
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Encourage and enable self-advocacy, while offering reassurance and guidance throughout the journey.
3. Navigating Systems and Opening Doors
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Maintain a strong understanding of local resources across housing, welfare, employment, and wellbeing.
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Connect people with the right services at the right time, advocating where needed to remove barriers to access.
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Help individuals build the skills and confidence to engage with public services independently.
4. Working Across Charity Partners
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Be deployed across different partner organisations within our charity network, responding to local pressures and adapting quickly to diverse environments.
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Provide short- to medium-term casework that enhances existing team capacity and ensures continuity of support for people at risk of homelessness.
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Maintain high standards of person-centred support regardless of setting or location.
5. Information Sharing and Case Recording
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Keep accurate and respectful records of client engagement, plans, and outcomes using agreed systems.
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Follow all data protection and confidentiality protocols, contributing to a culture of trust and transparency.
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Share insights that support continuous service improvement and learning across partners.
6. Collaboration and Partnership Working
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Work constructively with colleagues from across public, voluntary, and community sectors to coordinate holistic support.
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Represent the service positively, contributing to shared efforts in preventing and relieving homelessness.
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Communicate openly and clearly with internal teams and external partners to align support and improve outcomes.
7. Promoting Inclusion and Long-Term Independence
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Support individuals to build resilience and reduce isolation through access to meaningful activities, networks, and learning opportunities.
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Champion inclusive, strength-based approaches that support people to regain control and plan for a more secure future.
8. Safety and Wellbeing
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Adhere to all organisational health and safety procedures, taking personal responsibility for your own safety and that of others.
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Apply safeguarding principles and respond appropriately to risk and concern in community settings.
9. Team Learning and Development
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Engage in supervision, reflection, and training opportunities across partner teams.
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Share learning and insights from placements to contribute to service development.
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Stay open to feedback and committed to your own professional growth and development.
Person Specification
We are looking for someone who is compassionate, adaptable, and committed to supporting people through difficult times. You don’t need to have worked in a specific role or sector, but your approach, attitude, and transferable skills will be key to making a difference.
Essential Skills and Approach
· Person-centred and empathetic: You build trusting, respectful relationships with people by actively listening, showing empathy, and valuing their lived experiences.
· Skilled communicator: You are confident in engaging with people from all backgrounds, both in-person and in writing. You communicate clearly and with sensitivity, whether speaking with individuals, team members, or external partners.
· Collaborative by nature: You enjoy working as part of a wider network and are comfortable adapting to different team cultures and approaches. You value joint working and see the bigger picture.
· Solution-focused and proactive: You can identify practical next steps and help people make progress, even when the situation is complex or fast-changing. You don’t wait for problems to escalate—you act early to prevent crisis.
· Organised and reliable: You manage your time well, stay on top of casework, and follow through on commitments. You’re able to prioritise effectively and remain calm under pressure.
· Digitally confident: You’re comfortable using digital tools and systems to keep clear, accurate records and to communicate professionally.
· Flexible and resilient: You can work independently across different locations and services, adjusting to new environments and handling change with a positive attitude.
Desirable (but not essential)
· Familiarity with housing systems, homelessness prevention, or community support services whether through work, volunteering, or lived experience.
· Knowledge of local services or networks that support people with housing, welfare, health, or employment needs.
· Experience using case management or database systems to record support activity. housing and support databases or case management systems.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
Application process/next steps
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet




The client requests no contact from agencies or media sales.
We're hiring: Communications Officer
Part-time / £30,000 / Hybrid role
Location - Home based and London
Hours - 3/4 days per week
Salary: £30,000
Our Communications Officer will play a pivotal role at a key moment for IVAR, with communications at the heart of our new strategy. With charities experiencing mounting pressures and complexity, this role is central to ensuring IVAR’s work is clear, accessible and has the greatest possible impact.
You will work closely with the Director of Communications to make our research engaging and usable – sparking conversations, inspiring action and strengthening movements like our Open and Trusting network. We’re looking for someone who brings creativity, energy and curiosity to how we share ideas, experiment with new tools and formats, and connect more people with IVAR’s mission.
This is a hands-on role in a small but mighty team. If you thrive on combining creativity with delivery, enjoy working collaboratively, and are motivated by strengthening the voluntary sector, we’d love to hear from you.
About us
At the Institute for Voluntary Action Research (IVAR), we work with charities, foundations and public agencies to strengthen UK communities through action research. We champion the role and contribution of the voluntary sector. Through our projects, we listen, learn and share what helps – and what gets in the way – so that funders and decision-makers can put charity voice at the heart of change.
About the role
As Communications Officer, you will help us put communications at the centre of our new strategy. You’ll work closely with the Director of Communications to make our research clear, accessible and compelling – sparking conversations, inspiring action and strengthening movements like our Open and Trusting network.
This is a hands-on role in a small, supportive team. You’ll manage our day-to-day communications, from keeping our website and LinkedIn up to date to writing, editing and proofing high-quality content across blogs, newsletters and reports. You’ll also help us translate complex research into engaging, usable outputs for busy audiences, ensuring everything we produce is accurate, inclusive and aligned with IVAR’s brand and tone of voice.
About you
We’re looking for a proactive communicator who enjoys trying new things, balancing creativity with delivery, and working collaboratively. You’ll bring:
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Excellent writing and editing skills, with strong attention to detail.
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Confidence with digital channels (especially social media – LinkedIn in particular).
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An interest in visual design and multimedia (Canva, Adobe or similar) – video and audio editing skills are a plus.
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A passion for the voluntary sector, and curiosity about how research can inform change.
In return, you’ll join a small but mighty team where you’ll be supported, encouraged to grow your skills, and work with external partners as well as colleagues.
What we offer
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£30,000 per annum (pro rata for part time)
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0.6–0.8 FTE (3–4 days per week)
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Flexible working options
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Hybrid working – Thursdays are a key working day in our London office (SE11)
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30 days annual leave (pro rata for part time)
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Pension matched to 5%
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Personal and professional development opportunities
How to apply
To apply, please complete an online application by noon Sunday 26th October 2025.
Interviews will be held in person at our London office on Thursday 5th November 2025.
Please submit your CV, a cover letter (maximum two sides). Your cover letter should include.
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Why you are applying
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How you meet the person specification
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Your availability to start
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What you would bring to IVAR
We value, welcome and respect all the differences that make us who we are, including age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background.
We facilitate collaboration & learning with charities, foundations & public agencies to deliver useful insights that make a difference to communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser - Home Counties
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 06th November 2025
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: This role is pan-London and will involve work from our Brent, London (Central), and Croydon Skylights. The successful applicant can choose to be based with their line manager located at either Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT, or 50 – 52 Commercial Street, London, E1 6LT.
Contract: Permanent
About the role
Working across the Crisis teams in London, you will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer supervisors to maintain a positive volunteer experience. You will work across teams to ensure volunteers’ experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities. You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community.
You will have experience of working with people who are social excluded or with support needs. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing service-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.
About you
- Experience of developing and implementing volunteer programmes.
- Experience of working with socially isolated and excluded groups.
- Awareness of psychologically informed approaches.
- Person-centred, sensitive, and empathetic to the needs of members.
- A track record of successful partnership working.
- Flexible and adaptable to change.
- A strong team player, able to use own initiative and reflect on own practice.
If you are interested in hearing more this role hear more about the role, we are hosting an open evening online to all prospective applicants:
Monday 3rd November, 2025, between 6:30pm-7:30pm
Join the meeting now
Meeting ID: 330 277 982 070 6
Passcode: ML7tM9Mo
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 4 November 2025 at 23:59
Interview date process: Competency-based interview and interview task. Part of the interview will involve a pre-prepared presentation
Interview date and location: Thursday 20 November 2025 (in-person) at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donor Support Officer (Maternity Cover)
Location: Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP
Salary: £19,656 per annum, based on 30 hours/week (pro-rata of £24,822 FTE). Salary negotiable depending on experience.
Hours: 30 hours per week
Contract: Fixed Term Contract
Application Deadline: Interviews will be held on a rolling basis (Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage you to apply as soon as possible).
Right to Work: Applicants must have the right to work in the UK. We are not a visa-sponsoring organisation.
About the Role
The Donor Support Officer plays a key role in supporting the Trust’s ambitions to grow and diversify its membership base. This includes providing efficient administration for individual and corporate donors, delivering high-quality customer service, and helping to strengthen member relationships through proactive engagement and milestone recognition. The role directly contributes to the success of the Trust’s urban nature conservation work by ensuring a positive and seamless experience for supporters.
You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with some work at our EcoPark site in Small Heath and occasional travel across the region and nationally.
Key responsibilities
·Provide administrative support for membership recruitment and fundraising campaigns such as upgrade campaigns, lead generation campaigns and fundraising appeals.
· Accurate data entry into the Trust’s CRM database, including communication records and changes to payment details, changes to Direct Debits information, gift aid declaration, contact information and marketing preferences.
· Prepare contact lists of new members and lapsed members, to either complete or coordinate welcome/leaver calls as appropriate
· Provide professional and high-quality customer service when communicating with prospective or active member and donor enquiries including via telephone and by monitoring the membership and other inboxes.
· Complete membership renewal processes including the handling of payment by cheques, cash and credit/debit card payments.
· Collate and issue new member welcome letters, welcome packs and Direct Debit confirmation letters in a timely fashion.
· Issue written and / or oral ‘thank you’ communications to members and donors.
· Stock management of member magazine resources and place orders with suppliers.
· Raise purchase orders for commission-based membership recruitment and process clawback claims accordingly.
· Support with the co-ordination and administration of member-only events such as AGM.
· Comply with the Trusts’ Data Protection Policy and ensuring confidentiality of all donor data.
· Maintain awareness of trends in the fundraising sector – particularly membership.
About You
· Highly organised with excellent attention to detail
· Able to manage multiple priorities in a busy environment
· Confident using Microsoft Office, especially Excel and Outlook
· Strong communication skills and able to work independently
· Experience in the charity sector is desirable
What We Offer
· A chance to make a real impact in local communities and the natural environment
· A supportive and inclusive team culture
· Flexible working arrangements
· Opportunities for professional development
How to Apply
We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.
Equal Opportunities
We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.