To help drive and deliver our ambitious fundraising strategy in order to support the work of Queen Square, we are looking to appoint a Digital Transformation Lead. This newly created position within the senior management team will play a key strategic role in transforming our digital capabilities and increasing our digital presence. We are looking specifically for candidates who can lead on the following areas: 

· Development and implementation of an innovative digital strategy, raising awareness of the charity and generating income 

· Embed a digital-first culture, managing change with and upskilling key stakeholders 

· Measure and continuously optimise performance 

· Horizon scanning within the evolving digital environment, spotting opportunities for income generation

We are looking for an established and innovative marketing professional with a broad range of digital skills and expertise and a passion for developing and delivering powerful social media campaigns and strategies to engage and excite our key audiences, while making the best use of technology to increase our efficiency. 

The main purpose of this role is to design, implement and maintain The National Brain Appeal’s first digital engagement strategy to help support and deliver the organisation’s strategy in a time of growth, raising awareness of our brand and the work of the charity with internal and external audiences which include patients of The National Hospital for Neurology and Neurosurgery, people with neurological conditions and their families and friends, clinical staff in the field, research professionals. 

The ideal candidate will have experience of delivering and driving compelling and engaging digital solutions across all digital channels. You will be capable and excited to use your technical expertise to support the team through the process of creating new digital products and services and to support them in developing their own digital skills. You will have a good track record and knowledge of monitoring and evaluating digital activity to enable informed decision-making - ensuring all work undertaken is data-driven and evidence-based - and that engagement levels are consistently reviewed and improved. 

This role requires a proactive, organised, and practical approach to ensure projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation. An ability to work unsupervised and problem-solving skills are also critical to this role. 

The successful candidate will have proven experience in managing the expectations of a number of stakeholders with competing priorities. 

The National Brain Appeal is an independent charity operating within the UCLH NHS Foundation Trust framework. As such, you can take advantage of numerous excellent benefits including: 

• Travel season ticket loans 

• NHS staff discounts 

• 27 days annual leave on appointment 

• Flexible working options. This role only requires some office-based work so working remotely or from home on certain days of the week will be considered. 

• Attractive NHS pension scheme 

• A staff psychological and welfare service 

For more details, please view the job description and person specification attached to this advert. Please note, applications need to be made via the NHS Jobs Portal and will require you creating an account. 

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.

This new role will involve tendering for a new CRM and overseeing a small cross-functional project team in the implementation of the new CRM.

Key responsibilities:

• Develop a comprehensive, organisation-wide data strategy to support the wider organisational strategy.
• Be the expert advisor to the Senior Management Team on all issues relating to the organisation’s data
• Building on work already done, lead the process of reviewing and developing the organisations data to identify the systems, processes and skills required to achieve our long-term objectives
• Working with the cross functional One Thrive data team to build relationships that motivate and enthuse colleagues, with why data is relevant to them and how it can be incorporated into day-to-day practices
• Work with teams across the organisation to embed appropriate data approaches within their work and enable system and knowledge management, including identifying training and communication needs to ensure consistency in data management into the future
• Develop and scope the CRM replacement project to meet our future data management needs, securing sign off by the Senior Management Team
• Secure an appropriate technology partner to deliver our new CRM and manage the relationship to ensure effective use of Thrive’s resources (staff time and finances) to achieve the project outcomes.
• Review and lead on the organisation’s procedures relating to data risk management, including the impact of data legislation.  Ensure that our systems and processes are always in line with data protection and privacy legislation, as well as best practice.

Candidate requirements:

Essential

• An experienced Project Manager with an excellent knowledge of different data systems and organisational change processes; experience of working in the charity sector would be an advantage

• Desirable

• An up-to-date knowledge of the key concepts of Data Protection Legislation and the practices and procedures needed for organisational compliance.
• Prince 2, or other relevant project management qualification

• Next Steps:

  Download the Information Pack for full Job Description and Person specification.

  Send your CV and a written statement explaining how you meet the person spec and what you will bring to Thrive, to  by 12 noon on Friday 27th August 2021. 

  First round interviews will be held (remotely) on Friday 10th September

Reports to: Head of Digital

Location:  Albemarle Street, London or a combination of remote and office working

Contract type: 6-month fixed term contract (28-35 hours per week)

Salary: £40,000 per annum pro rata

The Ri is an independent charity and home of the Faraday Museum. Our purpose is to create opportunities for as many people as possible to think more deeply about science and its place in our lives. We’ve been doing this for well over 200 years and  it’s more important today than ever. 

To support our strategy and vision, our award-winning digital team is growing. Over the next year we will be redeveloping our website, strengthening our online brand and taking our YouTube and social media channels up to the next level. 

To help us achieve these ambitious plans, we’re now looking for a Digital Content Manager with a passion for words and a love of culture and heritage, who has strong experience of writing and editing audience-focused content and a good understanding of content design and user experience.

The Ri's new website is due to launch early 2022 and this role will work with our Digital Project Manager to lead on content production and migration and with our Head of Digital on content strategy.

Do you have: 

• Experience of using a variety of web content management systems, basic knowledge of HTML and experience of using Google Analytics?

• Experience of managing a network of content creators distributed across an organisation?

• Experience of writing, editing and publishing content for public-facing websites and creating content that is both audience-focused and optimised for search engines?

• A strong understanding of web accessibility standards and best practice and working with brand and tone-of-voice guidelines?

• Experience of project management?

If so, we’d love to hear from you! 

We believe everyone should have the skills to save a life. If you are great at developing relationships and want to use those skills to sell our digital resuscitation training programmes to a wide variety of public and private sector organisations, we’d love to hear from you.

Right now, we have an exciting opportunity to engage companies in e-Lifesaver, the first in a series of new subscription e-learning products that take our learning products outside of our traditional NHS customer base.

We have some other exciting learning products in the pipeline too, so this really is a role with significant opportunities for growth.

We’re looking for someone who is confident responding to incoming enquiries from prospects via email and calls, who will keep up to date client engagement records on our Customer Relationship Management Database and who can host demos and webinars as part of the sales/client engagement process. You’ll also have an eye for customer case studies that we can use to demonstrate the value of our training products to organisations.

Where this role sits

The Digital Account Executive will be situated within the Business Operations team and will report to the Director of Business Operations. The role will be work closely with other functions of the Business Operations team such as Technical delivery, Finance, and the Engagement and Influencing and Clinical Service Development teams.

About Resuscitation Council UK

Resuscitation Council UK is saving lives by developing guidelines, influencing policy, delivering courses and supporting cutting-edge research. Through education, training, and research, we’re working towards the day when everyone in the country has the skills, they need to save a life. We are the UK experts in clinical guidelines, standards, and education for resuscitation practice for those working in healthcare and in the public space.

We always seek to balance business needs with a flexible approach to working styles and preferences. We have a strong commitment to inclusion and diversity and will provide reasonable adjustments internally and support Access to Work applications if you require this.

Work can be undertaken at home or in the office (Tavistock House, London), at the successful applicant's choice. Some travel to the office or other locations will be required as part of the role, but reasonable adjustments, such as enabling the postholder’s participation through digital technology, will be made for the successful applicant where this is required. If you would like to make an Access to Work application for a grant to pay for support tailored to your individual needs, such as a support worker, adaptations to the equipment you use, special equipment, taxi fares to and from work if public transport is not accessible to you, we will support you in this process.

For an informal and confidential discussion about the role, please contact Paul White, Director of Business Operations.

How to apply

To apply for this exciting opportunity, please submit:

• A comprehensive CV, specifying significant achievements in your career to date.
• A supporting statement, of no more than two sides, explaining how your skills and experience can support and add value to our organisation.
• A completed diversity monitoring form.

We welcome and will accept applications using an alternative process (such as video or audio applications). Please contact Suzanne Horner to discuss this prior to submitting your application.

Applications should be submitted by 5pm Sunday 15 August.

How we will shortlist

During the shortlisting process, those shortlisting applications will not have access to your name, age, date of birth, address or highest level of educational attainment.

The interview process

The interview process is likely to be carried out virtually using digital technology due to COVID-19.

Interviews for this role are likely to take place during the weeks commencing 6 and 13 September 2021.

There may be a second stage interview.

If you need any assistance with the application process, adaptations of modifications for interview, please let us know. Please contact Suzanne Horner to discuss your requirements.

Citizens UK has a rich storytelling history and hundreds of amazing stories to tell. Join our busy team of four communications specialists to play a critical role in shaping our storytelling digitally. Help to bring coherence to our many projects and activities through our project websites and our social media channels.

You will help Citizens UK and our chapters, projects and our diverse member institutions creatively communicate, both the practice and the successes of Community Organising. You'll get to develop materials to share with our members, stakeholders and the wider public through our digital channels as well as helping update and maintain our website.

Can you tell a story in short time frame? Do you have the brilliant instincts to take complex issues and translate them into strong digital campaigns for multiple audiences? If you are tech savvy and have experience using a website CMS then join us. You will get great job satisfaction working with multiple stakeholders and juggling competing priorities. Using your analytical skills you will have analytic tools to test and learn new approaches to campaigning and amplifying voices at the heart of community stories.

There is scope for some remote working if not based near our London HQ. For more information, a full job description, and how to apply please go to our website.

Closing Date: 9am Monday 9 August

The opportunity
Are you passionate about all things digital? Can you write transformative content and inspire digital best practice?

You could be the Digital Content Designer's we are looking for! We are currently looking for 1 x perm position & 1 x 6 month FTC.

About the role

As our Digital Content Designer you’ll scope, commission, write, edit and publish high-performing vibrant digital content that deepens engagement for our wide and varied audiences across and refines our digital portfolio. 
 
We're driving dynamic digital change and growth, currently we're embarking on migrating on a website upgrade project where we need to migrate a lot of Evergreen content on the site into new page templates, you'll be delivering content audits, optimisation and content removal.
 
You'll work with staff right across the British Heart Foundation (BHF) on a variety of content projects, using evidence and analytics to embed a test and learn culture. You’ll also get the opportunity to train colleagues in digital best practice and content production, sharing knowledge on digital disciplines from design principles to SEO and analytics.
 
You'll help grow our opportunities through considered journey mapping, tailored experiences, on-page optimisation and improvements to the sitemap and taxonomical structure.
 
Please note we have two positions available, one permanent, the other a 6 month fixed term contract.
 
About you

With experience working in a similar role across a family of websites, you’ll have working knowledge of HTML at an editorial level.

You’ll be experienced in devising and implementing creative digital content. With excellent written communication skills you'll have demonstrable experience of writing for the web.

Knowledgeable in SEO with experience of optimising content for organic search, you'll have previous experience in using analytics and user insight to make data informed decisions on content development.

To be successful in this role you will also have the following:
Strong experience using Content Management Systems (Sitecore)
Experience of writing proposals for A/B tests 
Experience of working with a wide variety of stakeholders, both internal and external
Excellent stakeholder management skills, both internal and external
Highly efficient with strong time management skills
Experience of training and supporting others in digital content production
Excellent communication skills, both written and verbal, able to persuade and influence when needed

About us

We’re here to keep hearts beating and blood flowing. With research spanning all heart and circulatory diseases, we are out to beat the world’s biggest killers. From head to toe you have over 60,000 miles of blood vessels in your body so we have our work cut out.

Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

Interview process

Please note interviews will be held over Microsoft Teams. Interviews will take place during the advertising period or shortly after the role closes.
 
The British Heart Foundation is currently following Government guidelines regarding working from home. Although the role is based in London, the expectation is that once restrictions are eased, we will follow a blended approach between office and home working.
 

ABOUT HINDE STREET METHODIST CHURCH

Hinde Street Methodist Church is a historic church in Marylebone. We are part of the inclusive church movement, and welcome everyone regardless of their age, race, gender, sexuality, socio-economic status, physical, and mental ability. We are a gathered congregation, and through Zoom welcome people from around the world to participate in our traditional worship service that has a strong emphasis on social justice. We have a variety of classes, and run programmes such as a meditation group and a weekly club for the homeless and their friends to get a bite to eat and take a break from the streets. Pre-covid, more than 60 twelve-step groups met at the church, and it is also the rehearsal home of the London Philharmonic Choir.

We have developed a 2030 vision that centers Hinde Street’s physical presence in the local Marylebone community, with a dynamic and vibrant online presence with a global reach, and are beginning our journey to deliver the strategy that will get us there.

ABOUT WEST LONDON MISSION 

The West London Mission is a circuit of the Methodist Church.  Its two churches are at Hinde Street and King’s Cross. It runs a student hostel called Methodist Chaplaincy House (MCH) and works with young adults and students across its churches.

The West London Mission also runs a series of social work programmes under the name WLM Services, which has a mission to empower people affected by homelessness, poverty and trauma to make positive changes in their lives. WLM Services provide a range of services including supported accommodation for ex-military personnel, a residential care home for people with alcohol dependency, a hostel for men coming out of prison, advice and support for rough sleepers, affordable counselling and financial resilience services.

SUMMARY OF POST

The Digital Communications and Outreach Officer is a new role for Hinde Street Methodist Church, and is a key role that has been created to help Hinde Street grow as a congregation and as a cornerstone of the local community. We see this in two areas: 

• To communicate better. To tell our story with energy and clarity, sharing the message that God’s love is for everyone, and that as Christians we are called to speak out against social injustice. We want this to lead to bringing new people into the Hinde Street community. We also want this to lead to stronger engagement within the existing church community, whether that is through participating in more church activities, the giving of time and talents, or through additional financial support.

• To help Hinde Street market our meeting rooms and the church more effectively, to increase revenue from our lettings and the number of community groups we support.

To apply

• Please visit the website for a JD and application form.
• Closing dates for applications is midnight 15th August 2021.

Overview of the role

This role is responsible for our digital presence at Jo’s Cervical Cancer Trust, ensuring digital activity is embedded across the work of the charity and working to develop and deliver our strategy. It’s an exciting time to join the charity as we are embarking on a website upgrade and this role will be leading on that work, engaging with staff and users to ensure the new site serves the requirements of all and has a development plan for the future.

Our website is at the heart of our work. It enables us to provide support, information and drive engagement with the charity. The post holder is responsible for developing solutions to improve how our website functions, this includes scoping new functionality, fixing problems, staying on top of trends and ensuring compliance with relevant policies and regulations including GDPR. Data analysis and reporting is a critical part of the role. This includes using a range of tools to identify ways to report on, and improve, performance. The site is integrated with a variety of other systems and platforms including Salesforce and Stripe and maintaining the integration and solving problems is part of the role. The post holder will help support the development and maintenance of our new Forum, analysing performance and working with relevant teams to improve the level of support we are offering through this service.

The ideal candidate will be self-motivating, a clear communicator with strong problem solving skills and excellent attention to detail. They will be highly motivated to champion technology and digital at the charity embedding digital best practice across the organisation.

The role also oversees our social media strategy managing our Social Media Assistant and working with them to ensure our social media presence continues to improve, is adherent to brand guidelines and fulfils the needs of different teams and projects.

To apply for this role please send a CV and a covering letter explaining why you are suitable for the role and why you would like to work at Jo's  Cervical Cancer Trust to Kate Sanger, Head of Policy and Communication

Applications without a covering letter will not be considered.

Closing date for application:  5pm on the 7th August 2021

Interview dates: 

First Interviews 20th and 23rd August

Second Interviews TBC

We are looking for a Digital Manager to join the Digital Engagement team on a 9 month fixed-term contract. As Digital Manager, you’ll lead on the content and functionality of Samaritans’ websites and email marketing platforms to maximise our audiences’ experience of these channels. You’ll also manage the website and email team to deliver products and campaigns to grow our reach and increase engagement and conversion.

We are looking for someone on a fixed term contract manage the team and lead on development sprints whilst we work on our long-term digital engagement strategy. Samaritans is currently developing a new organisational strategy, in line with the appointment of a new CEO and Chair last year.

• c. £40,000 pro rata plus benefits 
• 9 month fixed term contract, starting ASAP
• Full time - 35 hours per week
• Linked to either our office in Ewell, Surrey or London Bridge, with majority of time spent working from home
• We are open to flexible working requests
• Line management of two Digital Comms Officers

Key Responsibilities

Manage and improve content and functionality for Samaritans’ websites

• Manage and improve the content production workflow
• Ensure content is compelling and drives conversion
• Ensure compliance with relevant web and email standards
• Oversee functionality enhancements and manage web development sprints
• Support the Head of Digital with Digital Engagement strategy development

Manage major projects

• Manage the digital aspects of major fundraising, awareness, policy and research campaigns
• Ensure digital engagement journeys are factored in at the planning stage of major projects

Manage third-party suppliers, platforms and tools

• Act as operational point of contact for our web development, search and PPC partners
• Take ownership of digital platforms outside of the Samaritans ecosystem

Increase our digital reach

• Oversee SEO and PPC activity
• Identify content opportunities for web and email
• Improve engagement and retention via compelling email journeys

The Person

• Understanding of digital marketing techniques, processes and best practice
• Expertise managing a digital content production workflow across search, web and email
• Experience managing web development processes, preferably with experience of working in an Agile environment
• Detailed experience working with and developing a CMS. Wagtail experience desirable but not essential
• Strong knowledge of email marketing best practice
• Experience of managing a high performing team
• Demonstrable track record of successfully using data-led insights to support continuous improvement in a digital context
• Charity sector Digital Marketing experience (highly desirable)

Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person that they are. We warmly welcome applications from a diverse range of backgrounds and experiences.

The closing date for applications is 08/08/2021, however we will be reviewing applications as soon as we receive them and conducting video interviews on an agile basis. 

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are: Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a Digital Recovery Project Manager to join our team on a fixed term contract for 3 months, with potential to extend. Please see below for more information on what just might be your future role.

About You

An inquisitive, starter/finisher who has a passion for all things Project Management and digital solutions!  This is a key role that requires solid project management experience in a fast paced environment.

About the Role

Acting as our in-house Project Manager, you will be responsible for the delivery of our brand new Digital Recovery project.  This is a pivotal project for the charity and will be a sector first once delivered.  We are relying predominantly on pro-bono expert support to plan, create, deliver and optimise this project as well as integrating with multiple internal platforms.  This is a key area of focus for the charity, and one of the highest priority projects in the next 9-12 months. 

• Main Responsibilities
  • Providing guidance and making recommendations on other digital projects/priorities to the Services Director and Recovery Leadership team, including
    • Website redesign project
    • Charity digital strategy
  • SME
  • Ensuring that the digital recovery project works alongside other digital projects across the charity (e.g. Website redesign), working closely with the digital marketing manager.
  • Ensuring the beneficiary experience is at the heart of every decision, championing their needs
  • Planning, tracking and measuring progress and results
  • Leading working project group, ensuring all deadlines are met
  • Completion of scoping and mapping work, prioritise actions, lead procurement and create an implementation plan
  • Managing the relationship with external providers and internal stakeholders, acting as the point of contact and ensuring timely decisions and follow up of actions
     
• Essential Qualifications
  • Significant digital experience and understanding (this may be demonstrated by a combination of relevant, applicable experience together with appropriate qualifications)
     
• Essential Knowledge, Skills & Experience
  • Background in digital project management and solution development from scoping to software delivery
  • Understanding of: software solutions and data management, development and management of user journeys, user experience testing, service design, integration mapping
  • Strong communication skills, verbal and written
  • Experience of procuring and scoping systems, including Software as a Service (SAAS) and briefing internal teams on solution builds
  • Highly organised with ability to prioritise and change direction when required
  • Experience of building external and internal stakeholder relationships

This is a remote based role working from home, anywhere in the U.K., with no requirement to travel. 

About the Team

You will be joining a passionate, energetic and forward-thinking digital team, that sits at the heart of the organisation. We care, and because we do, we have the courage to challenge the way things have been done, to not settle for less, to create and innovate and to work together.

To enable our employees to thrive in all aspects of their lives we proudly support flexible working practices. You can tailor your working day around your work and private commitments providing you maintain high class service to the team all times.

Join us and be proud to make a real difference to the lives of those we support. Apply now.

Help for Heroes is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

DIGITAL ENGAGEMENT MANAGER

Salary: Circa £37,000 per annum + benefits

Contract length: 12 months

Location: Stratford w/ high-flex (remote working considered)

Closing Date: Ongoing*

* Please note that we will be reviewing applications on an ongoing basis and may close the role early should we receive enough interest, therefore early application is encouraged to avoid disappointment.

Are you a sharp-minded and self-motivated individual with strong digital expertise that you can use to help us beat cancer sooner?

Why we need you

The Digital Engagement Manager is responsible for driving high performing digital journeys for our marketing campaigns. We need you to use your considerable digital content expertise, to deliver audience-led, search optimised digital journeys. As a digital content lead for Marketing, Fundraising & Engagement, we need you to understand our core audience requirements and marketing objectives and how content across our site can support these.

What will I be doing?

Make an impact every day by…

• Working closely with marketing teams to understand their goals and objectives to advise on the role that digital content should play in achieving these

• Working closely with the content and SEO teams to develop a cross department digital content and SEO plan

• Leading on the development of key marketing website, apps and pages, such as Race for Life and Stand Up to Cancer, including developing new functionality and ensuring content is up to date

• Working with Insight, UX and analytics teams to establish testing and measurement of content

• Driving a programme of continuous testing and improvement to deliver innovative digital solutions that meet business and audience needs

• Working with digital channel experts and marketing delivery teams to align the SEO and content strategy with our PPC plans.

Please see the following link for a full candidate pack:

What skills are you looking for?

You'll be able to bring to the role…

• Significant experience of digital content in the context of effective marketing campaigns

• Strong understanding of UX and SEO principles

• Significant reporting skills and experience of measuring digital performance using digital analytics tools

• Understanding of digital end-to-end supporter journeys and the role of different channels in fully integrated campaigns

• A confident and effective communicator, including in difficult situations.

• Significant experience of using content management systems (preferably Drupal)

What will I gain?

Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So, we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, childcare vouchers and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately, you'll know that you'll be changing lives through your work.

If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.

Change Manager (Helpline and Digital Services)

25-28 hours per week

circa £37,500 per annum, pro-rata.

Home-based

This is a 18-month fixed term contract with the possibility of extension

Family Lives is in an exciting stage of its development and is recruiting two management roles to focus on the expansion of our helpline and digital services and our ParentChild+ early years’ programme. 

If you have experience, enthusiasm and a desire to work with and support low income and vulnerable families we would love to hear from you.

Over this last year Family Lives has experienced increased demand with a 54% rise in risk of harm, and our live chat service having a 103% increase in demand and our email service a 54% increase; calls to our helpline are now longer and more complex.

This is an exciting opportunity for a Project/Change Manager to play a key strategic role supporting Family Lives to reach and support as many families as possible.

In order to respond to these need effectively, we need to increase our capacity and scale up our delivery in two key areas: ParentChild+ (early years) and our national family advice services (helpline & digital).  This postholder will work alongside the Deputy Chief Executive (DCE) and Director of National Services to review existing operating practices and drive forward our growth strategy for the helpline and as relevant also liaise with the DCE around other growth strategies as appropriate.

The successful candidate will have experience of service (re)design, devising and implementing a work programme for a significant development project or service as well as experience of developing innovative and creative solutions. Commitment to equality of opportunity and to safeguarding vulnerable adults and children are essential

Please visit our website to obtain the job description, full person specification, application form and guidance. Please note that we only accept application forms.CVs will not be accepted.

Please ensure you address every criteria on the person specification on your supporting statement, preferably in order.

Closing Date: Wednesday 4th August 2021

Interview Date: Wednesday 18th August 2021

6 month Fixed Term Contract

The job of a Save the Children's UK Senior Digital Product Designer is varied and fulfilling.

• Do you have experience of user centred experience design and iterative product testing?
• Do you enjoy working within multi-disciplinary teams to deliver ambitious results?
• Are you a positive and enthusiastic team player?
• Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?

If the answers to these questions are yes, we would love to hear from you!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

Job Purpose

As Senior Digital Product Designer, you play a key part in our drive to offer cutting edge digital-first experiences and propositions to win new audiences to our cause. Working across multi-disciplinary teams, you'll spot opportunities that meet business goals and user needs and collaborate with other specialists to make them a reality. You'll help launch test propositions and know how to harness learnings and rapidly iterate. Supporting the optimisation of our existing digital estate and driving a high quality digital-first user centric approach in the design space are also essential parts of this role.

This role offers you the opportunity to have access to best in class Adobe Marketing stack, a skilled development team as well as a corporate culture that puts well-being at the forefront. Initially a six-month contract, we are moving at pace in transforming our supporter experience and marketing so there may be the opportunity for this role to be made permanent.

Key accountabilities:

• Drive the delivery of innovative products through collaboration with other specialists to solve complexities, reduce risks and find best solutions to project objectives.
• Communicating product strategy to wider business via workshopping, roadmapping and stakeholder management.
• Leading on concepting and experience design on test propositions: user research, UX flows, wireframing and protoytyping, visual interface and general visual aesthetics.
• Leading experience design for new features on existing products such as our main website and e-commerce site working closely with out in-house development squad and stakeholders.
• Identifying and trialing new approaches that improve working practices towards user-centricity and high quality user experience.
• Inspire and set expectations, share best practice and manage, monitor, coach and develop leaders and colleagues to ensure that they maximise their performance, meet the required standards, and continuously develop their capabilities and experience
• Lead and actively encourage collaborative teamwork across a globally distributed and aligned team, demonstrating collaboration and matrix management in action and taking prompt action to address any activities and behaviours that are not consistent with Save the Children's diversity policy and/or the best interests of the business and its customers
• Inspire and set expectations, share best practice and manage, monitor, coach and develop leaders and colleagues to ensure that they maximise their performance, meet the required standards, and continuously develop their capabilities and experience Inspire and set expectations, share best practice and manage, monitor, coach and develop leaders and colleagues to ensure that they maximise their performance, meet the required standards, and continuously develop their capabilities and experience
• Lead, develop and motivate the Design leadership team to attract, retain and develop the capacity, creative capability and talent to provide for succession and ensure delivery of business objectives.
Monitor and keep up to date with content and user experience approaches, tactics and strategies relevant for Save the Children.
• Ensure that Save the Children digital experiences are accessible and compliant with latest legislation and best practice.

Essential Technical Skills:

Proven experience of user centered experience design and iterative product testing.

• Proven experience in articulating ideas and shaping key product decisions.
• Experience in user research and testing, wire framing and prototyping (hi-fidelity).
• Understanding of interdependcy between data systems and product design.
• Experience of working with developers using common tools and methodologies.
• Attention to detail and proven experience of crafting high quality design.
• A UX/UI qualification (desirable).

Personal Skills:

• A positive, enthusiastic team player. Someone who is open and who is able and willing to deliver beyond his or her personal brief and thrives on collaboration.
• Curious to learn, always looking to improve their skills and that of their colleagues.
• Detailed –oriented, self-motivated with strong analytical skills.

• Innovative and able to adapt to changing situations and able to apply technical and professional expertise and work effectively with others. 
• Great communication skills, able to communicate with impact, inspire commitment from others, and build strong internal and external networks.
• Is passionate about product design and a champion of the user.
• Commitment to Save the Children's vision, mission, values and approach

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.

Are you an experienced digital project manager looking for an opportunity to work on a diverse range of exciting digital projects?

Position: Digital Project Manager (Tech)
Type: Full-time (35 hours per week), up to 9 months fixed term contract
Location: MS National Office, N4 with flexibility to work some days of the week from home (role is currently home-based up to August 2021)
Salary: £43,638 - £45,455 plus excellent benefits
Salary Band: Band G, Level 2
Department: Digital and Content

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

We’re looking for a confident, skilled and flexible digital project manager to help us deliver our ambitious roadmap of projects.

You will lead on the development of technical, service and content based projects, both small and large. You will have the opportunity to work on all sorts of projects, including the creation of new digital tools to support people living with MS, and optimising our website.

You will be highly organised, and used to working with gantt charts, risk registers and documented plans to manage projects effectively. You will be highly flexible in your approach, employing both waterfall and agile project management techniques for different types of projects.

You will enjoy working alongside colleagues across the organisation to gather requirements and deliver innovative projects to time and budget. You will use your excellent planning and communication skills to build a collaborative partnership with our web and digital agencies.

You will be joining us at an exciting stage of our digital programme as we shape the way we manage projects and embark on an ambitious roadmap of work. This is a fantastic opportunity to be part of a supportive and vibrant team, who are dedicated to making a difference for people with MS.

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.

As part of this exciting transformation, we’ll be moving from our current National Centre based in Cricklewood, London to Finsbury Park, London later this year. We’re expecting to be moving into our new office from August 2021.

Closing date: 9am on Monday 9 August 2021

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We’re a Disability Confident Employer. We’re committed to promoting equality and diversity.

We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.

No agencies please.