Digital communication manager jobs

Nelson’s Journey, Norfolk’s leading child bereavement charity, is seeking an inspiring and focussed individual to join its fundraising and marketing team, responsible for raising funds required for the support of bereaved children and young people. The team is particularly seeking to appoint a candidate who can lead on managing the charity’s annual plan of events, to raise funds and publicise the charity’s work in the community

Candidates who can contribute to the charity’s need to meet a diverse range of fundraising and marketing objectives, would be welcomed. Full-time and part-time applications will be considered.

The post-holder will work as part of a team to drive an increase in fundraising income so that the charity can continue to set ambitious spending plans and look to its future growth. While leading on events, the post-holder will also contribute to the overall workplans of the funding and marketing team.

The post holder will develop relationships and present to a wide range of audiences.

This post is advertised at a salary range, with demonstration of higher income generating skills and/or experiences qualifying for the higher end of the range.

A willingness to work flexible hours and occasional weekends is required. Access to a vehicle is essential, for which the appropriate mileage rate will be paid. The post is subject to a Disclosure and Barring Service (DBS) check. The successful candidate must be committed to the safeguarding of children and young people. Right to Work in the UK will need to be established. We are an equal opportunities employer.

Nelson’s Journey offers generous annual leave entitlement of 26 days, in addition to bank holidays and public holidays (pro-rata for part-time).

The post is office based at our charity HQ in Little Plumstead, near Norwich.

Closing date for completed application forms: ongoing until vacancy filled – contact us to confirm

Interview date: to discuss

We reserve the right to close a vacancy when we have received sufficient applications.

The application pack and further information including our Privacy Notice is available for download from our website.

Help us to bring back smiles to Norfolk’s bereaved children and young people

Outside In are seeking an experienced fundraiser to play a key role in our next phase of growth and development. 

Working closely with the CEO and Board, the Fundraising & Development Manager will play a key part in ensuring the organisation’s long-term financial sustainability. The Fundraising and Development Manager will lead the refinement and delivery of our fundraising strategy, driving forward diverse income streams, including trusts and foundations, corporate partnerships, digital fundraising, individual donors and patrons. You’ll also play a central role in shaping supporter journeys and strengthening relationships with funders, partners, and stakeholders. 

We’re looking for someone with a strong track record of delivering successful fundraising activities, with excellent communication and copywriting skills, and experience of managing projects remotely. You’ll be confident using insight and data to guide decision-making and maximise impact.

In return, you’ll join a supportive, value-led organisation where your ideas and contributions will be valued. We offer flexible, hybrid working, generous annual leave and a chance to make a profound difference to underserved artists across the UK. 

START are recruiting for an Operations Manager.

Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)

About Us

START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.

Job Overview

We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.

Core Responsibilities

As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.

This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.

Additional Information

If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.

Closing date for receiving applications will be Tuesday 25th August 2026 at 12 noon.

Interested?

If you believe you have the right skills and experience to join our exemplar charity, please apply in writing with an up to date CV and a supporting statement which outlines your suitability for the role in line with the attached person specification. It will be sent automatically to us. 

START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation

No agencies please.

I’m looking to hire an Audience & Marketing Insights Manager, who will provide central oversight and leadership in fundraising/marketing/communications data, acting as the main interface to the Central Data Team at a national charity, turning data into tools, frameworks, and insights that improve revenue and engagement performance.

Your role will be critical in supporting marketing, fundraising, and communications functions by transforming audience and campaign data into action, enabling evidence‑based decision‑making, and shaping strategic planning.  

The ideal candidate:

• You are proactive, analytical, collaborative and passionate about using data to make a difference.
• You enjoy working with stakeholders to understand their needs and can turn business questions into clear, actionable insights. You care about data quality, consistency, and security, and you’re always looking for ways to improve how data is used.
• You have excellent knowledge, experience and understanding of Microsoft Dynamics 365, digital channels and technologies, conversation rate optimisation (CRO) practice, and looking at and quantifying the value and simplicities of supporter journeys across a portfolio for products.

Essential experience needed:

• Excellent knowledge and understanding of Microsoft Dynamics 365 in the charity or commercial sector.
• Excellent knowledge and understanding of digital channels and
• Experience with visualizing data to educate stakeholders in platforms like Looker Data Studio, GA4 Explorations, and Power BI
• Experience of pulling in data from Dynamics, GA4, and other external sources such as GA4, Brandwatch, Cision.
• Proven, advanced experience with managing, developing, and integrating Google Analytics 4 and Google Tag Manager
• Excellent understanding of how data describes audiences and impact on the development of products
• Proven experience of delivering actionable insights from data to increase rates of optimisation, conversion and engagement, including A/B and multivariate testing

If this sounds like you, and you’d like to find out more about the role and charity, please get in touch, it’s CV only application, and they are reviewing applications on a rolling basis.

• Salary £50,000
• The organisation works remotely, but require ad-hoc days in the London office. 
• Full-time, permanent role.
• Benefits: 26 days, increasing to 31 days after 2 years, 2 days volunteering leave. Cycle to work scheme. Numerous Health and wellbeing benefits.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Policy Engagement Manager - 12-month Fixed Term Contract

At The National Lottery Community Fund we are passionate about strengthening communities and improving lives.We are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.

To help us in supporting communities in Northern Ireland, we are now looking for a motivated Policy Engagement Manager with a strong understanding of the social policy context in Northern Ireland, and the environment in which our grantholders operate. You will play a key role in shaping and strengthening our engagement with government, voluntary and community sector organisations, and funding partners. Working closely with the Head of Policy Engagement in Northern Ireland, you will help build influential relationships, provide strategic policy insight, and ensure that the experiences of communities inform our funding and development priorities. You will play a key role in enabling the Fund to use our insight, position and influence in Northern Ireland to celebrate and promote the power and expertise of communities.

Key Responsibilities

As Policy Engagement Manager, you will be an excellent relationship-builder with a strong understanding of the voluntary, community and social enterprise sector. You will be comfortable working across complex stakeholder environments and translating policy developments into practical insight, including providing insight and policy context to inform medium and long-term funding initiatives across the UK.

You will develop a thorough understanding of the policy environment relating to our four community-led missions and our commitment to addressing poverty, discrimination and disadvantage through an equity-based approach. 

You will maintain a broad understanding of the policy and social context in which our grantholders operate, convening grantholders and stakeholders to explore shared challenges and opportunities. We’re looking for someone who is values-driven, passionate about the Fund’s purpose and deeply committed to equity, diversity and inclusion. We invite you to join our team and contribute your skills and experience to creating lasting change for communities and society.

Regular travel around Northern Ireland is expected, as well as some travel to other parts of the UK to connect with colleagues. We offer a flexible and supportive working environment and an excellent all-round benefits package.

Interview Details:

Date: 1 October 2026

Format: In Person

Location: Belfast - We have a hybrid approach to working

For an informal discussion about the role, please contact the recruitment team.

For any questions about the recruitment process, please email the recruitment team

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential criteria

• Experience of engaging with government, public sector, VCSE or funding stakeholders.
• A strong grasp and knowledge of the policy environment and the developing issues and themes relevant to our Missions and grantholders in Northern Ireland.
• Experience of analysing and interpreting policy and political developments.
• Demonstrable strategic influencing skills
• Strong communication including written communication and facilitation skills, with the ability to engage diverse audiences.
• Ability to work collaboratively across teams and contribute to strategic planning and development.
• Understanding of the use of digital tools and systems to manage relationships, share information and support policy development.
• Experience of project management

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Join our charity at a pivotal moment. We are looking for a talented communications professional who can work with our small remote team to keep migrant homelessness and destitution high on the public agenda and tell powerful, compelling stories of the work of our members and the experiences of the people in the asylum and immigration system.

You will lead our comms work, managing our digital presence, driving engagement through our social media channels, being the first point of contact for journalists and, alongside the External Affairs Lead, developing and driving our organisational communications strategy. You will have plenty of creative ideas of how to get our campaigns noticed and ensure NACCOM’s voice is heard in the public debate.

You will understand how to work with people in vulnerable or precarious situations, empowering them to tell their own stories and giving them a voice.

A strong knowledge of the media landscape and using social media to achieve change is essential. Experience of managing websites and an understanding of brand is also key.

This role is for a creative, collaborative individual who is passionate about ending migrant and refugee homelessness and destitution and who knows the power of a good story. If this sounds like you, we’d love to welcome you to NACCOM.

Hours:   Part time at 21 hours per week (which is 0.6 FTE, full time is 35 hpw)

Salary: £23,620 for 0.6 FTE  (full time / 35 hpw salary would be £39,367pa). Plus £4,000 pro rata London Weighting if applicable.

Leave: 25 days pro rata plus bank holidays (Eng and Wales) plus additional concessionary days off between Christmas and New Year

Pension:NACCOM will contribute 6% of your gross salary

Additional benefits:Flexible working hours, wellbeing time, wellbeing practice

Contract:  Fixed term initially of 12 months. Continuing depending on funding

Location:   Home-based plus occasional travel in the UK. Opportunity to work part-time in a members’ office or a co-working space.

Responsible to:   External Affairs Lead

About NACCOM:

NACCOM (No Accommodation Network) is a registered charity, and we provide a service to our (135) members who are frontline organisations based across the UK working together to end destitution amongst people seeking asylum, refugees and migrants with No Recourse to Public Funds (NRPF).

The NACCOM membership network is made up of ‘full’ members who provide accommodation to people seeking asylum who have been refused and ‘associate’ members who are organisations that are in support of the aims of NACCOM.

NACCOM brings members together to network, collaborate and share good practice, and also provides resources, support and training to enable members to increase their capacity and empower as many people as possible out of destitution. NACCOM also campaigns for a fair, just and humane asylum and immigration system that doesn’t leave people destitute.

Read more about NACCOM including our vision, mission, values and current strategy on our website. You can also view our current campaigning priorities.

Job purpose:

The Communications Co-ordinator will be responsible for the delivery of NACCOM’s communications strategy. The postholder will co-ordinate all media relations, both proactive and reactive, maintaining excellent relationships with journalists and ensuring high level visibility of key projects and the issue of migrant homelessness and destitution more broadly. This post leads and manages NACCOM’s social media presence, ensuring strong engagement and building NACCOM visibility across its social media platforms, and will play a pivotal role int the development and delivery of a new website. Empowering people with lived experience of the asylum system and destitution to be able to tell their stories in a variety of contexts is integral to the role, as well as a good understanding of delivering a communications function for a network organisation.

Duties and Responsibilities:

· Work with the External Affairs Lead to develop and implement a communications strategy.

· Manage NACCOM’s digital presence including the delivery of a new website.

· Ensure the delivery of a monthly email newsletter to supporters.

· Manage the design and publication process for NACCOM reports including our annual impact report, working with a freelance designer.

· Develop a social media strategy that drives engagement with NACCOM’s work with our key audiences and ensure regular, compelling social media posts and updates.

· Work with the Community Research Co-ordinator to build the capacity of our Community Researchers and Community Ambassadors to engage with communications projects and act as spokespeople in the media.

· Manage NACCOM’s media relations, providing a press office function and leading media strategy for discrete projects.

· Ensure brand and tone of voice consistency across all NACCOM communications outputs.

· Provide comms support with NACCOM events to the wider team.

Personal Specification/Key Competencies:

Essential skills:

· A commitment to and understanding of NACCOM’s beneficiaries and mission.

· Experience of developing and implementing communications strategy across multiple platforms.

· Good knowledge of the media landscape and experience of working with journalists.

· Good knowledge of social media platforms and the latest digital trends.

· Experience of managing websites and using content management systems.

· Creative and enthusiastic with excellent storytelling skills.

· Excellent interpersonal and presentation (oral and written) skills.

· Self-motivated and able to work alone using own initiative.

· Ability to work with marginalised groups and an understanding of the sensitivities involved.

· Proven ability to be flexible and meet tight deadlines.

· Confident using Microsoft Office and a range of online platforms.

· Willingness and capacity to travel within the UK.

For more info / apply for the role:

Please click the Redirect to Recruiter button where you can download the full job description and application form from our website.

Deadline to apply: Tuesday 1st Sept 2026 at 9am

Interviews: week commencing 14th Sept 2026

Senior Communications Officer

Ref: PR139

Hours: 28-35 hours per week (negotiable)

Salary: SCP25 £36,363 to SCP26 £37,280 (full time)

Contract: Permanent

Location: Carers Leeds supports hybrid working arrangements, in the Carers Leeds office, community locations, and from home.

Closing date: 11.59pm, 8 September

Interview date: 23 September

Vision

Our vision at Carers Leeds is that all unpaid carers in our city are recognised, valued and supported to live a fulfilling life.

Mission

Carers Leeds wants to improve the lives of unpaid carers across the city. We provide information, advice and support to unpaid adult and parent carers in Leeds. We aim to influence others to act and create positive change for unpaid carers.

What is an unpaid carer?

An unpaid carer is someone who provides help and support to a family member, friend or neighbour who couldn’t manage without their help. This could be due to illness, disability, mental health problems or substance misuse.

What we do

Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. We have a Support Line, carers support groups, one to one support and support in hospitals. Some of our services are open to all carers and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds. We work in partnership with others to deliver our service and to influence them to act to benefit unpaid carers.

Brief Role Description: 

This role will lead communications at Carers Leeds with the aim of identifying and engaging carers; raising awareness of caring and influencing others in the city to act to benefit carers; and fundraising. The postholder will work closely with the CEO, the Senior and Operational Management Teams to design and deliver the organisation’s communications strategy and plans.

Key Duties and Responsibilities:

· Work closely with the CEO and SMT to agree Carers Leeds communications strategy. Responsible for developing, updating and monitoring Carers Leeds communications plans, to ensure a co-ordinated approach to communications.

· Establish and maintain effective communications processes and good working relationships across the Carers Leeds team to support communication across service delivery, carer awareness, influencing and fundraising.  

· Oversee Carers Leeds communication channels, act as the point of contact for all media enquiries and build relationships with external stakeholders to amplify our messages and to reach key audiences. 

· Ensure consistent brand use across all our work, develop a suite of on-brand digital and print materials and provide communication support, guidance and training for staff and volunteers, where appropriate. 

This post is subject to a satisfactory a DBS check

Excellentterms and conditions including: 

· 25 days annual leave plus bank holidays (pro rata for part-time) 

· Flexitime

· Hybrid working (part home/part office based) 

Please submit online applications only. (No Agencies or CVs thanks)

Carers Leeds celebrates diversity and strives to be an equal, diverse, and inclusive organisation. We welcome applications from all sections of the community. Groups currently under-represented in our workforce are people from ethnically diverse communities, people with disabilities, younger and older workers, men, and transgender people.

Carers Leeds is a Limited Company Registered No. 3242065
Registered Charity No. 1058706

This is a very exciting opportunity as this is a brand new role within Kids and they are looking for someone who is able to lead a multidisciplinary team.

Kids is a national charity that supports disabled children, young people and their families, helping them to thrive and reach their full potential. Through a wide range of services, advice and advocacy, Kids empowers children and young people with special educational needs and disabilities (SEND) to access opportunities, have their voices heard, and overcome barriers to inclusion.

Reporting to the Executive Director of Strategy, Partnerships and Advocacy, you will lead and develop a multidisciplinary team spanning communications, policy and influencing, and youth voice. You will be responsible for shaping and delivering an ambitious communications and external affairs strategy that raises the profile of Kids, strengthens stakeholder relationships, and supports the charity's mission to create a world where all kinds of kids have all kinds of opportunities.

This role offers a unique opportunity to combine strategic communications leadership with public affairs, media engagement, campaigning and programme oversight. You will work closely with senior leaders across the organisation, providing expert advice on communications, reputation management and external engagement.

Key responsibilities:

• Develop and deliver an integrated communications and external affairs strategy aligned with organisational goals.
• Enhance the charity's profile with government decision makers, stakeholders and partners.
• Lead brand positioning and ensure consistent, compelling messaging across all channels.
• Oversee digital communications, including website, social media, email marketing and campaigns
• Provide leadership and oversight for youth participation and digital inclusion programmes.
   

We're looking for an experienced communications leader who can combine strategic thinking with hands-on delivery and who is passionate about creating positive change for disabled children and young people.

The appointed candidate will have:

• Significant experience leading multi-channel communications within a charity or values-led organisation.

• The ability to influence and advise senior stakeholders with confidence.
• A strong understanding of public affairs, policy, influencing and campaigning.

• Expertise across digital communications, brand management and content development.

• Line and team management with the ability to coach and develop

Closing date for applications:

1st September

TPP Recruitment is acting as the exclusive recruitment partner for Kids and will be managing all applications for this role.

TPP and Kids are committed to equity, diversity and inclusion and welcome applications from all sections of the community. We particularly encourage applications from candidates with lived experience and those with protected characteristics that are currently underrepresented within our workforce.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking to recruit a full time Team Manager at 37 hours per week, usually working Monday to Friday.  The post is permanent (fixed term funded) with funding agreed until 30.06.2028.

The post will be home based, however there will be the need for face-to-face presence in the Warwickshire area for meetings and staff support as the service operates across the whole of the county. 

Warwickshire SENDIASS is the Special Education Needs and Disabilities Information Advice and Support Service (known as SENDIASS) as specified in the 2014 Special Educational Needs and Disability Code of Practice.

Warwickshire SENDIASS plays a crucial role in ensuring that children, young people and families understand their rights, participate in decisions and are empowered to achieve positive outcomes. The Team Manager will lead a service that sits at the heart of the local SEND system, balancing constructive partnership working with a strong commitment to independence and advocacy for families.

Key responsibilities include:

• Leading the delivery and development of Warwickshire SENDIASS in line with the SEND Code of Practice, SEND Regulations and National SENDIASS Minimum Standards.
• Providing effective leadership, supervision, support and professional development to SENDIASS Project Workers.
• Promoting a culture of co-production, ensuring the voices of children, young people and families influence service design, delivery and evaluation.
• Overseeing complex casework, mediation processes and SEND Tribunal support to ensure families receive high-quality, rights-based advice and support.

• Ensuring the service maintains its independence, impartiality and confidentiality in line with the SEND Code of Practice and SENDIASS Minimum Standards.

• Developing and maintaining effective relationships with education, health, social care and voluntary sector partners while maintaining the independence of SENDIASS.
• Ensuring robust referral processes, triage systems and caseload management arrangements are in place.
• Leading quality assurance activity and ensuring compliance with SENDIASS Minimum Standards and Barnardo's quality frameworks.
• Monitoring service performance and outcomes, analysing data and producing reports for commissioners and partner agencies.
• Ensuring safeguarding, trauma-informed practice and equality, diversity and inclusion are embedded throughout service delivery.
• Promoting awareness of SENDIASS through training, outreach, digital communications and engagement activities.

Please note: If the successful candidate has not already completed the IPSEA legal training, Barnardo's will ensure the candidate can complete this as soon as possible after appointment.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

Variety is looking for a PR and Communications Manager to join our successful fundraising and communications team for FTC maternity cover. This role includes management of internal and external communication channels at Variety including the website, supporter newsletters, social media and PR.  Leading on brand and design, you will oversee freelance support during busy periods including photographers and filmmakers. This role leads and manages brand design on Canva, short film editing and works with the Director of Communications on PR. 

The PR and Communications Manager is key to achieving Variety’s mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK. You will be joining the charity at an exciting time as Variety is launching a new three-year strategy and you will play a key role in our collaborative and high-performing team.

KEY RESPONSIBILITIES

● Lead the planning, creation and delivery of engaging content across Variety's communications channels.

● Manage the website content, ensuring information remains accurate, accessible and on brand.

● Work with the website developers to deliver improvements and SEO optimisation.

● Manage Variety’s social media content and calendar to ensure children’s voices are at the heart of our storytelling.

● Manage email marketing, including the supporter newsletter on Dot Digital working with the team to grow our mailing list.

● Gather case studies that demonstrate Variety’s impact, working closely with the programmes delivery team and the families we support.

● Oversee Variety’s brand ensuring communications are accessible and consistent with style and tone of voice.

● Work with the Director of Fundraising and Communications to develop and deliver integrated marketing and brand awareness campaigns.

● Review and proof communications produced across the organisation.

● Manager external freelance staff as needed, writing briefs and overseeing work including photographers, filmmakers, PR professionals and designers.

● Write and oversee press releases, responding to media enquiries.

● Monitor, analyse and report on digital communications performance using insights to improve email open rates, content and audience engagement.

● Manage the Senior Social Media Officer overseeing objectives, holding 1-1s and annual appraisals.

● Produce creative assets on Canva to support fundraising and campaigns.

● Attend Variety events, partner schools and community groups to capture engaging content, maximising engagement and representing the charity.

● Store and manage digital assets and the photo library, keeping records and consent up-to-date on the CRM (Salesforce), and manage the communications inbox.

● Participate in staff meetings, fundraising and programmes meetings and contribute to the success of Variety’s strategy.

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential

• Experience working in a communications role in the Third Sector  

• Experience of copywriting, editing and communicating a case for support

• Experience managing digital channels and creating content for social media

• Experience working with beneficiaries and producing case studies

• Experience planning and delivering integrated digital campaigns

• Knowledge of digital analytics and creating reports to measure data

• Enthusiastic, energetic, self-motivated and passionate about the Third Sector

• Knowledge of Canva and Dot Digital or a similar marketing platform

• Experience of Adobe Premiere Pro

MAIN BENEFITS, TERMS AND CONDITIONS

25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday. Pension 7%, Life Assurance 4% of annual salary, Company sick pay scheme, medical cover.

HOW TO APPLY

Please submit your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description.  Application will close at 5pm on Tuesday, 26 August 2026 with interviews taking place during the week commencing 1 September 2026. 

Back Up is an organisation that has inspired and supported people affected by spinal cord injury to get the most out of life for almost 40 years.

Today, the organisation is leading the way in helping people adjust positively to life after a spinal cord injury. The organisation's services are delivered by people who've been there, who understand the journey, and know how to support others. Whether it's building practical skills through wheelchair skills training, boosting confidence via participation in life-changing courses, or supporting families through challenging times, Back Up is there for everyone affected by spinal cord injury.
Charity People is delighted to be supporting this incredible organisation to recruit for a Freelance Website Project Manager who will lead on the project management of a brand new website for the organisation.

Freelance Website Project Manager
Contract: Freelance, part time role working two to three days per week, for around one year
Day rate: £210 per day
Location: Homebased role with very occasional travel to the organisation's London office
Closing date for applications: 9am on Friday 28th August
Interviews: Interviews will be held week 7th September

Leading the full website redesign project, and working closely with the Director of Communications and Marketing at Back Up, this role will be responsible for identifying and secure a suitable agency partner, and then leading the management of the full lifecycle of the project through discovery, design, build, launch, post launch troubleshooting and evaluation.

Core responsibilities within the role will include:

• Procurement and agency selection including developing a shortlisting framework; evaluation of proposals and leading contract negotiation and onboarding
• Project planning and governance including refining project plans and key milestones, ensuring alignment with senior stakeholders
• Lead the discovery phase of the website redevelopment including working with Back Up Services team to identify and contact service users that could be involved in user discovery workshops and testing; work with agency to define user needs, personas, and journeys, and to organise and deliver stakeholder workshops to inform design and content structure
• Support content audit, information architecture development, migration and content development
• Oversee design process to ensure user-centred approach, providing critical review and challenge of agency outputs
• Ensure accessibility (WCAG), inclusivity, and best practice UX
• Monitor build progress against agreed scope and timelines
• Ensure technical quality, performance, SEO, and CMS usability, and oversee integrations (e.g. CRM, donations, third-party tools)
• Coordinate content migration planning
• Define and manage testing plan, ensuring issues are resolved prior to launch and supporting internal readiness
• Oversee launch planning, including risk mitigation and rollback plans
• Work with communications and marketing team to plan communications to stakeholders about new website
• Post launch, support initial optimisation and troubleshooting; review performance against objectives and provide recommendations for ongoing development and improvement

Other responsibilities

• Work with communications and marketing team to support other aspects of digital work such as reviewing and managing GoogleAds programme and exploring options for a digital asset management tool

We would love to see applications from individuals with the following skills and experience:

• Proven experience delivering similar website redevelopment projects (ideally in charity or public sector)
• Strong experience running digital agency procurement processes
• Expertise in UX, accessibility, and content-led websites
• Understanding of CMS platforms and integrations
• Excellent stakeholder management and communication skills
• Ability to challenge constructively and drive quality outcomes
• Strong content writing and presentation skills
• Experience of managing developing and managing GoogleAds to support communications and marketing team is desirable but not essential

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

How to apply

To apply, please send your CV (no more than four pages, including two references who can be contacted if successful) and either:

· A covering letter of no more than two sides of A4 (Arial, size 12)

· Or a video of no more than four minutes.

Please explain why you want this role and how your experience meets the person specification.

Shortlisting: 07 September. Interviews week beginning 14 September.

NEYDL is committed to equity, diversity and inclusion. We welcome applications from all backgrounds and particularly encourage applications from people with lived experience relevant to the communities we serve.

The Role

This is a new post and a significant one. As Business Development Manager, you will be the first dedicated commercial function in NEYDL, the only person in the organisation with responsibility for sales and income generation from commissioned services and traded products. You will report directly to the CEO and sit on the senior management team.

Your core mission is to grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities.

There is no pipeline to inherit. You will need to identify the right routes to market, build relationships from scratch with commissioners and buyers, and develop the BD function as you go. The CEO will provide strategic direction and support, but you will need to be confident operating with autonomy, exercising commercial judgement independently, and getting on with it.

What you will do

Identify and pursue opportunities for commissioned services and contracts in the North East with local authorities, NHS commissioners, family hubs, children’s services and other public and voluntary sector organisations
Develop a national market for NEYDL's training products and, in time, licensing offer, working across both statutory and voluntary sector audiences. This will include selling training directly to local authorities, NHS bodies and VCSE organisations; testing demand from VCSE organisations for a licensing model that enables them to deliver NEYDL's approach locally; and exploring whether local authorities would fund or commission a local VCSE partner to do so. A key part of this role in year one/two is testing assumptions about which funding and delivery models have most traction.
Promote DigiDAD as a free resource to professional audiences, growing registrations and building relationships with organisations that can champion it with young dads
Develop and manage a BD pipeline, setting targets and reporting progress to the CEO and board
Represent NEYDL at sector events, networks and conferences nationally to build profile and relationships
Develop proposals, tenders and partnership bids, working closely with the CEO and programme team
Work closely with the DigiDAD Engagement Officer to share leads and coordinate activity via an agreed tracker, and with the DigiDAD Programme Manager to ensure BD and digital growth strategies remain aligned
Contribute to marketing and communications activity that supports commercial growth, including supporting the launch of our new national brand
Play an active role as a member of the senior management team, contributing to strategy, planning and organisational leadership.
What we are looking for

We need someone with commercial experience in winning commissioned services, contracts or selling products and services to public and voluntary sector organisations. You will be relationship-focused, self-directed, and comfortable building a function without established infrastructure or a team behind you.

You will need to understand the professional landscape in which NEYDL operates: family support, early help, children’s services, family hubs. You don’t need to be an expert in young dads, but you will need to speak credibly to the people who commission and deliver family support, and to understand what drives their decisions.

What we offer

NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. We listen to young dads and respond to what they actually need, working with them voluntarily to find long-term solutions rather than short-term fixes. If you join us, you will be part of a team that genuinely believes in what it does, and that belief comes through in everything we produce and every relationship we build.

In addition, we offer:

7.2 weeks’ annual leave per year, inclusive of statutory and public holidays
5% employer pension contribution
A flexible hybrid working arrangement
Funded professional development and training
Mileage paid at 55p per mile for business travel
The opportunity to shape a new function in a growing, mission-driven organisation at a pivotal moment in its development
A supportive and values-led senior team
Job purposeTo grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities.Key responsibilities

Income generation and business development

Identify and develop opportunities to secure commissioned services and contracts with local authorities, NHS bodies, family hubs, children’s services, early help teams and voluntary sector organisations
Lead on the sale of NEYDL’s training products to professional audiences nationally, managing the full sales cycle from prospecting to close
Where relevant to other business development activity, make professionals aware of DigiDAD as a free resource and refer interested contacts to the DigiDAD Engagement Officer for onboarding and follow-up
Develop and maintain a BD pipeline, setting annual targets in conjunction with the CEO and reporting progress to the board
Identify new markets, audiences and partnership opportunities and make evidence-based recommendations to the CEO on where to focus BD effort.
Proposals, tenders and bids

Lead on the development of proposals, tenders and commissioned service bids, working closely with the CEO and programme team to develop compelling cases
Maintain awareness of relevant commissioning frameworks, procurement processes and funding opportunities that align with NEYDL’s offer
Ensure all proposals and tenders accurately reflect NEYDL’s costs and margins and are consistent with the organisation’s financial requirements
Relationships and profile

Build and manage relationships with commissioners, buyers, strategic partners and sector networks nationally
Represent NEYDL at sector events, conferences and networks, raising our profile with the professional audiences we want to reach
Work collaboratively with the DigiDAD Programme Manager to align BD activity with the growth of the DigiDAD platform
Support the launch and positioning of NEYDL’s new national brand, contributing to marketing and communications activity that supports commercial growth
Organisational leadership and management

Contribute to organisational strategy and annual planning as a member of the senior management team
Report on BD performance and progress against targets to the CEO and board
Work closely with the DigiDAD Engagement Officer (managed by the DigiDAD Programme Manager) to ensure a joined-up approach to professional audience engagement
Comply with all NEYDL policies and procedures including safeguarding, data protection and equality, diversity and inclusion
Key relationships

Chief Executive Officer: line manager and strategic lead
DigiDAD Programme Manager: close working relationship on professional audience growth and platform promotion
DigiDAD Engagement Officer: referral coordination on professional engagement and DigiDAD growth
Programme Managers and frontline team: to inform BD activity and support proposal development
External: commissioners, local authority leads, NHS contacts, training buyers, sector networks
Targets

Year 1 milestones

The following milestones have been agreed with our primary Year 1 funder and represent the BDM's near-term priorities:

By six months:

Approaches made to at least 25 contacts, including commissioners in all Family Hub areas in the North East and warm VCSE collaborators
By twelve months:

Marketing and outreach completed with at least 100 contacts (warm and cold)
Training delivered at least 10 times
Indicative conversion targets achieved: approximately 3% of cold contacts and 25% of warm contacts progressing to a training booking (these are assumptions to be tested and refined through year one)
Evaluation and review of year one learning completed; year two targets developed
Longer-term targets (to April 2029)

The following targets relate to the areas of work this role will contribute to, alongside the DigiDAD Programme Manager and wider team:

Professionals trained through NEYDL's training products: 50 by April 2027; 350 annually by April 2029
New professional DigiDAD registrations: 750 by April 2027; 1,400 annually by April 2029
New young dad DigiDAD registrations: 510 by April 2027; 1,000 annually by April 2029

The Business Development Manager will play a central role in building the relationships and income pipeline that drives the training targets. DigiDAD registration growth is led by the DigiDAD Engagement Officer and wider team, with the Business Development Manager contributing through referrals identified in the course of other work.

Alongside these targets, NEYDL currently holds commissioned service contracts with several local authorities: Durham, Middlesbrough, Sunderland, Gateshead. A key priority for the Business Development Manager will be to maintain and strengthen these relationships, ensuring contracts are renewed and the value of our work to each commissioner is clearly evidenced. Beyond existing contracts, we are keen to secure commissioned funding in areas of the North East where we currently have limited or no presence. 

This is a key role in a small and ambitious Communications and Events team, which will sit at the intersection of day-to-day strategic oversight and hands-on delivery. You will develop and deliver engaging marketing and digital campaigns, in line with organisational and communications priorities, manage our year-round events programme, strengthen our community engagement and ensure consistently high standards across Climate Spring’s marketing, digital and events activity.

This role will be perfect for a motivated and experienced marketing and events all-rounder. To excel in this role, you will need to be proactive, highly organised, detail-oriented as well as able to independently manage complex projects and build strong relationships with internal teams and external partners. 

Key responsibilities:

Marketing and community engagement

• Lead the planning and delivery of cross-channel marketing plans (including digital campaigns, events and outreach) to promote Climate Spring’s industry programmes, initiatives and projects, alongside wider organisational campaigns.

• Develop and deliver audience and community engagement strategies that increase participation, strengthen audience journeys and build lasting relationships with our creative community, alumni and industry partners.

• Work collaboratively with colleagues across the organisation to identify priority audiences and community needs, ensuring that the right people are - and stay - engaged through relevant activity and events.

• Develop and manage partnerships and cross-promotional opportunities to extend the reach and impact of Climate Spring’s work.

• Work with industry and production partners to support and collaborate on the marketing and promotion of Climate Spring-supported film and TV projects. 

• Oversee the effective use of planning tools, calendars and reporting processes for marketing, campaigns and events.

• Track performance across campaigns and events, using data, insights and feedback to make recommendations and improve future activity.
   

Brand management and content oversight

• Act as a guardian of Climate Spring’s brand, ensuring consistency, quality and professionalism across all digital, marketing and event materials.

• Provide editorial and visual oversight of presentations, assets and digital content, ensuring that materials align with Climate Spring’s brand guidelines and messaging. 

• Review and provide feedback on copy and materials produced by junior team members, including newsletters, digital content, event materials and other promotional assets.

• Oversee the implementation and use of branded templates, brand guidelines and internal processes, ensuring consistency and quality of marketing, digital and event materials throughout. 

• Work collaboratively with colleagues across the organisation and with our creative community to identify stories, opportunities and insights that support audience engagement and the promotion of Climate Spring’s work.

• Support senior colleagues with the creation of high-quality presentations and branded materials for meetings, presentations and speaking engagements.

• Contribute creative ideas and direction for digital campaigns and associated digital content.

Event management

• Lead the delivery of Climate Spring’s programme of online and in-person events, including timelines, invitations, registrations, logistics, suppliers, communications and post-event activity.

• Ensure events are delivered to a consistently high standard and provide an excellent attendee and participant experience.

• Support the delivery of Climate Spring community building events, in collaboration with internal teams.

• Work with the Head of Communications and Events to support Climate Spring’s presence at international film and TV festivals and industry markets.

Operational and team management

• Working with the Head of Communications to maintain and support clear workflows, processes and quality control for marketing, communications and event activity across the organisation. 

• Identify opportunities to improve ways of working and professionalise internal workflows for marketing, digital and events.

• Line-manage and support the professional development of the Communications and Marketing Coordinator.

• Act as a deputy for the Head of Communications and Events as required.

• Identify where specialist support is required, such as graphic design, photography or video production, and manage freelancers as required.

Essential experience and skills

• Experience in a marketing, campaigns or communications role, delivering measurable impact on organisational reach, profile or audience engagement.

• Experience developing and delivering integrated marketing activity across multiple channels, using insights and feedback to improve activity.

• Proven experience delivering successful online and in-person events from planning through to evaluation, ensuring a high-quality attendee or participant experience.

• Excellent project management skills, with the ability to manage multiple priorities independently, maintain effective workflows and deliver projects to a high standard.

• Experience growing and engaging communities around programmes, events or initiatives, demonstrating a strong understanding of audience engagement.

• Excellent written and editorial skills, with experience reviewing, editing and quality assuring content.

• A strong visual eye and understanding of branding, with experience using Canva or other design software to create or adapt and oversee high-quality, on-brand materials.

• Experience using email marketing platforms, content management systems and analytics tools to plan, deliver and evaluate activity.

• Experience line-managing, coaching and developing colleagues, creating a supportive and collaborative team environment.

• Experience managing external suppliers or freelancers, ensuring projects are delivered on time, budget and to a high standard.

• Ability to proactively assess and improve internal processes, systems or ways of working to increase efficiency, consistency and quality.

• Excellent stakeholder management and communication skills, with the ability to swiftly build relationships with teams, partners and external stakeholders.

Desirable experience and skills

• Experience delivering paid digital marketing activity.

• Experience using CRM systems to support audience development and segmentation.

• Advanced design skills with experience creating high-quality branded templates and marketing assets from scratch.

• Experience creating and editing video content for digital marketing and social media.

• Experience working in the film and TV industry or the wider creative and entertainment sector.

• Demonstrable knowledge of climate, sustainability and environmental issues.

How to apply

If your skills and experience meet the above requirements, please apply by;

1. A CV outlining relevant employment history, qualifications and experience (maximum two pages)

2. Supporting statement (maximum one page)

As part of the statement, please answer the following questions:

• What interests you about this role and why would you like to work with Climate Spring?

• Tell us about a campaign, initiative or event you are particularly proud of. What was your role, and what impact did you have?

• Describe a time when you improved a process, supported a team member or led a complex project. What did you do, and what was the outcome?

Throughout your supporting statement, we encourage you to use specific examples to illustrate your experience and skills, rather than repeating what’s outlined on your CV.

Please note that AI-generated applications will not be considered.

3. Work samples

Please include up to five examples of relevant work (PDF, links or similar). For each example, please include a very brief description of your role in the project/example.

4. Please also fill out this recruitment monitoring formwhen you apply. 

Deadline for applications:  Wednesday, 9th September, 5pm BST

First stage interviews: scheduled for w/c 21st September

Second stage interviews: scheduled for w/c 28th September 

Ahead of the charity's Centenary in 2027, we are looking for a fixed term Centenary Communications Assistant and Archivist to support with the planning and delivery of the charity's Centenary communications campaign by organising, digitising and managing archive materials. The role will ensure the charity’s history is accessible and effectively used to support storytelling, engagement, fundraising and communications activities, helping to celebrate and inspire audiences during its 100th anniversary year.

This is a fixed-term role for 15 weeks, working 40 hours per week Monday to Friday 8.30am to 5pm on a hybrid basis with a minimum of 2 days per week at our Head Office in Snetterton, Norfolk.

Key duties and responsibilities:

Archive and digital asset management

• Sort, assess and organise historic photographs, printed materials and other archive assets linked to the charity’s history.

• Scan and digitise photographs and historic text to create accessible digital records for future use.

• Catalogue and tag archive materials clearly and consistently within the charity’s digital asset management systems.

• Identify gaps, duplicates, quality issues or items requiring further review, and flag these to relevant colleagues.

• Ensure digital files are stored, named and organised in line with agreed processes, permissions and data protection requirements.

• Scan historic documents and use Microsoft Co-pilot to help summarise content and identify key themes, facts, quotes and information.

• Review archive materials and help collate content that may be useful for Centenary communications activities.

• Assist in gathering background information from archive materials to support storytelling and engagement activities.

• Prepare archive content and information for use by communications colleagues across a range of channels and projects.

Project Support

• Support the delivery of the Centenary communications plan by helping to track milestones, deadlines and progress.

• Assist communications colleagues and wider teams with agreed Centenary-related actions and tasks.

• Maintain project trackers, meeting notes, action logs and other administrative records.

• Help coordinate content requests, meetings and follow-up actions to support the smooth running of the Centenary plan.

• Monitor progress against agreed plans and raise any potential issues or delays with appropriate colleagues.

Historical research

• Carry out light historical research to verify dates, names, places and context where required.

• Support colleagues by helping to organise and present historical content in a clear and engaging way.

• Contribute ideas for how archive assets and stories could be used across the Centenary communications plan.

About you:

Qualifications and certificates

• Degree-level qualification, preferably in History or a related discipline.

Knowledge and experience

• Comfortable with coordinating projects, tracking actions and providing support to meet deadlines.

• Comfortable using AI responsibly to support summarisations, content review and idea development.

• Knowledge of digital asset management, including file naming, tagging, permissions and metadata.

• Experience of working with photographs, documents, records or archive material, including scanning or digitisation.

Desirable:

• Experience working/volunteering in a charity, heritage, communications, fundraising or campaign environment.

• Experience supporting anniversary, heritage, storytelling or public engagement projects.

• Basic understanding of copyright, consent and responsible use of historic images and archive content.

Skills and abilities

• Strong administrative and organisation skills, with excellent attention to detail.

• Good digital skills, including confidence using Microsoft Office and digital filing or asset management systems.

• Ability to identify relevant, accurate and engaging information from source material.

• Ability to summarise information and draft concise copy for different uses.

• Ability to work independently within a busy team environment.

• Ability to balance creativity with structure, process and deadlines.

Personal Attributes:

• Proactive, practical and solutions focused.

• Curious and interested in uncovering stories from historic material.

• Collaborative and confident working with others.

• Accurate, reliable and sensitive to the importance of preserving historic records.

Apply today

Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.

Closing date: Wednesday 26th August 2026