Digital Communications And Engagement Manager Jobs in Farringdon, Greater London
Data Operations Officer
Contract: Permanent, Fulltime, 35 hours per week
Salary: £39,358 - £41,325 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
About WaterAid:
Want to use your skills in data to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Data Operations Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Data Operations Team works in close collaboration with colleagues in the wider Community and Fundraising directorate as well as Finance, and the team plays a vital role ensuring that WaterAid UK adopts an insight-led and data-driven approach to maximising return on investment in fundraising and campaigning activity.
The Data Operations Team is responsible for the day-to-day running of WaterAid's CRM and Integration Hub. This responsibility requires that the team manage the input of data from external sources (import files from multiple agencies) via the Integration Hub and for the output of key financial processes such as the Gift Aid and Direct Debit claims, while ensuring that the systems are always available to end-users and that security and access are managed in accordance with best practice.
The team also hosts the Data Support function, providing resolution to most Data Operations related cases and allocating cases to other members of the wider department where appropriate.
About the Role:
As our positive and proactive Data Operations Officer you will play a crucial role in ensuring that key processes are efficiently executed and help to coordinate incoming support requests to the team. You will play a key role in ensuring the integrity and accuracy of WaterAid's fundraising data, carrying out data quality checks and financial reconciliation.
You'll also be responsible for carrying out key financial processes from the database, such as Direct Debit and Gift Aid claims. We're looking for someone who is motivated and enthusiastic, with a high attention to detail and the ability to use their initiative to solve problems.
About You:
- Experience of working with data in a relational database
- Great verbal and written communication skills
- Excellent IT skills, with advanced experience of using Microsoft Excel and Word
- A solid understanding of the Direct Debit Scheme and Gift Aid
- Good understanding of fundraising products.
Although not essential, we also prefer you to have:
- Experience of using Microsoft Dynamics 365.
- Experience of using a helpdesk application, with an ability to use initiative to prioritise effectively and provide support to colleagues.
- Experience of submitting Direct Debits to Bacs.
- Knowledge of HMRC Gift Aid regulations.
- Knowledge of SQL, SSMS and their application.
Closing date: Applications will close at 23:59 on 30th June 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Data Transformation Programme Lead
Contract: 12 Months Fixed term contract, 35 hours per week
Salary: £56,249- £59,602 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills in Data Transformation and Programme management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Data Transformation Programme Lead to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Performance, Insight and Innovation department focuses on establishing an insight-led approach to fundraising, campaigning, and influencing, combining the analysis of performance data with market research to deliver recommendations and support for strategy development and optimisation of future activity. There are three data functions that collaborate together and across the organisation to manage, optimise and drive value from our data - Data & Analytics, Data Operations and CRM Development. We utilise Power BI, Dynamics d365, Azure and our own Integration Hub and Data Warehouse to underpin our work.
About the Role:
As our Data Strategy Transformation Programme Lead you willl play a pivotal role in delivering our data transformation strategy roadmap, helping ensure that we can achieve our ambitious goals for income growth and ultimately that everyone, everywhere has clean water, decent toilets and good hygiene.
In this role, you will lead on initiatives, provide programme oversight and coordination and support others delivering change projects. For example:
- Co-creating and embedding a new operating model, business processes and ways of working across our data functions and with stakeholders.
- The development and iteration of a Performance Dashboard for Data and our Data functions, with support from analysts and engineers within the team
- The roll out of a data culture programme across Communications and FundraisingCommunications and Stakeholder engagemen
- Progress tracking and reporting: Track and report against progress of the programme and initiatives within it, as well as monitoring and responding to risks and communication with stakeholders
- Support others who are leading on projects within the programme, providing practical guidance and monitoring progress. For example:
- Establishment of a Data Governance function
- Streamlining income processes
- Business process improvement projects
- Track and report against progress of the programme and initiatives within it, as well as monitoring and responding to risks.
About You:
You'll be an experienced programme manager with specific experience of working within data functions and driving business improvements.
To be successful, you'll need:
- Project management experience (qualifications handy but not essential, proven experience most valuable)
- Analytical and problem-solving skills and a solution-orientated mindset
- A collaborative approach and ability to work across teams and matrix structures with ease
- Knowledge and experience of data systems, data management principles and supporting technologies
- Experience in implementing operating models and ways of working, ideally in a data or technology team
- Experience of utilising Operational Management and productivity tools to manage workload, workflow and prioritisation and to analyse effectiveness.
Closing date: Applications will close at 23:59 on Sunday, 30th June 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
The Director of Programmes will contribute to The Africa Centre’s emerging strategic priorities, overseeing and delivering programmes and related project activity. They will engage and connect with diverse audiences and communities through creative programming, delivering innovative, enriching, dynamic and enjoyable events and experiences that entre people of African descent and reach the widest demographic. They will play a leading role in delivering our learning and inclusion work, developing audiences, existing and new, and oversee all The Africa Centre programme activity across the UK, on the African continent and in the wider African Diaspora.
As part of the Senior Leadership team, they will play an important part in driving the vision, mission, and values of The Africa Centre as a world-leading organisation at the forefront of debate, dialogue, and social purpose around our five core pillars of arts & culture, education, community development, entrepreneurship & innovation and thought leadership. Through innovative programme development, they will ensure that the urgent issues faced by people of African descent are reflected and addressed in The Africa Centre’s activity profile. They will ensure that The Africa Centre is a place of fun, connection, education and information, relevant to all people with an interest in Africa and African people.
KEY RESPONSIBILITIES
Strategic Leadership
- Oversee, convene and deliver TAC programmes, developing live and digital content in line with our strategic priorities.
- Fulfil the leadership role of contributing to the development of The Africa Centre’s emerging strategy.
- Lead and convene programme development and content delivery, ensuring commercial, artistic, operational and audience development objectives are met for both live and digital events.
- Draw on audience segmentation, communications and brand strategies to strategically align programme to audience and our income generation objectives.
- Work collegiately with the Senior Leadership Team to develop and deliver The Africa Centre’s Audience Development Strategy linked to the programme and strategic objectives.
- Identify opportunities to apply for funding and contribute to income generation activities related to programming and engagement.
- Lead on developing and delivering high quality experiences for artists and experts across all our activities, ensuring they are supported and nurtured.
- Establish a strategy for identifying, supporting, and nurturing new creative talent.
- Lead on safeguarding, equalities, diversity, inclusion and access across the organisation’s programming.
Programme Leadership
- Deliver world class content to reflect African excellence drawing on the best creative minds and experts across multiple genres – from contemporary arts to literature and fiction; science and history; geo-politics and climate change; equalities and democracy and more.
- Deliver original content that has variety, breadth, and depth, identifying the most appropriate structure for building relationships with partners, commissioning new work, contracting artists, identifying thought leadership opportunities and utilising a wide range of formats – live and digital - to implement ideas.
- Draw on the expertise within the team, their networks and creative content, convening an holistic programme in line with TAC’s strategic priorities, income generation priorities and brand.
- Develop and implement TAC’s Elimu Education Programme, fostering relevant relationships with educational institutes from primary to tertiary levels across the UK and beyond, and co-creating programmes of activity.
- Oversee the development, implementation, monitoring and reporting of any contracted work that delivers programmes of activities in the UK and abroad,
- Lead on developing, nurturing and administering relationships with strategic partners including the TAC Global Network of Affiliate Organisations.
- Oversee the work of the Young Africa Centre.
Engagement
- Maintain existing and develop new audiences, identifying programme strands that respond to and anticipate the needs and interests of diverse communities, introducing new ideas, innovative content and inclusive talent pathways.
- Seek out, develop, and sustain networks, stakeholders and partnerships at local, regional and global levels, and explore new ways for the charity to grow and develop at the cutting edge of global ideas
- Identify opportunities to develop The Africa Centre events across the UK and digitally, to reach wider audiences and deepen brand recognition across the year.
- Identify project funding to develop audiences, increase diversity and meet equalities objectives.
- Oversee learning and engagement programmes in the UK.
- Deliver and build upon current UK funded projects and contribute to developing funding bids.
- Oversee the management of TAC’s marketing and communications functions, including our public relations, website and social media accounts, ensuring that they are updated, relevant and archived appropriately.
Impact
- Lead on development and delivery of the organisation’s strategic Monitoring, Evaluation and Impact framework and associated plans and systems
- Develop and delivering TAC’s social purpose agenda, ensuring alignment with our strategic objectives.
- Oversee the development and management of TAC’s archives, be it digital, documental or physical, ensuring that they are catalogued, accessible and available for utilisation as a key resource.
Operational
- Line manage the programme, education and engagement team(s), recruiting, as necessary, skilled persons to deliver TAC programmes.
- Manage the delivery of contracts and partnership collaborative efforts, ensuring that contracting is delivered to the highest standards at all times to protect the reputation and financial standing of the charity and to meet contractor’s expectations.
- Identify potential funders relevant to area and contribute to writing business plans demonstrating a seamless relationship between content, programmes, events, audiences, and the core business activities
- Support the work of the Director of Development Team in developing and delivering the fundraising strategy and the Director of Finance & Operations on delivering TAC financial plans
Governance & Compliance
- Write reports for the board as and when required by the CEO in a timely and appropriate manner
- Work with the Director of Finance & Ops to ensure the financial health and sustainability of the charity in delegated budget area(s), adhere to TAC Financial Regulations and Procurement Policy.
- Ensure that all artist contracting is undertaken within TAC procurements and contracting policies observing all other required policies and statutory guidelines e.g., Equalities, Safeguarding, Health and Safety, Intellectual Property, GDPR, Finance and Procurements etc.
- Maintain accurate records on The Africa Centre’s document management system and databases.
- Respond to general enquiries by email or telephone, manage own workload and maintain an online diary, using agreed TAC systems.
- To promote and comply with current legislation including The Africa Centre policies on Equality and Diversity and Health & Safety, Safeguarding, in the delivery of services and the
- Uphold the TAC brand and reputation
Leadership
- Be a vital, collegiate member of the TAC Senior leadership team,
- Develop and nurture relationships with the TAC Board, managing relevant committees and reporting to the Board and sub-committees as required.
- Represent the organisation at appropriate internal and external events and meetings, locally, regionally and globally.
SKILLS AND EXPERIENCE
Essential
- A clearly-evidenced long-standing passion for Africa and people of African Descent
- 3 - 5 years working at a senior level in a similar role
- Excellent Programme Management experience with excellent budget management skills
- Excellent communication and networking skills, adept at effectively engaging people across a range of settings – from school children to Prime Ministers and Presidents;
- Educated to degree level of equivalent (relevant subject area)
- Team player, able to work cross disciplinary with artists, experts, academics, key stakeholders, and audiences in a programming function working with diverse audiences
- Specialist knowledge of audience development gained through 3 years’ experience
- Agile approach to work, recognising the limitations and challenges of running a small charitable organisation and willingness to work flexibly to get things done, apply effort and integrity at all times. Regular weekend and evening work will be required.
- Experience of working with an operations team to deliver events (production, tech requirements, artist management)
- Experience of delivering to funder obligations (Trusts and Foundations/Public and Private Funding) • Excellent network in publishing; cultural and creative sector; or other relevant sectors
- Proficient with Microsoft Office Suite, Google Docs, et al.
Desirable
- Understanding and experience of digital content production
- Masters level qualification or equivalent
- Awareness of how to use emerging technologies including AI to develop impactful programming and engagement.
- Experience of working within a grant management organisation.
- Experience of positive action activity to deliver inclusive Programmes (equalities, diversity, inclusion, and access)
Work Arrangements
Location: The Africa Centre office, London. Occasional remote working is encouraged. The post-holder will be required to be on location in London for relevant activities. Some international travel will be required.
Type of contract: Permanent
Reports to: Chief Executive Officer
Works with: Senior Leadership Team of Director of Development, Director of Finance & Ops and CEO
Responsible for: Programme Managers (x 2 - 3), freelance workers, volunteers
Hours of work: Full time. 35 hours per week. The post holder will be expected to be flexible and there will be requirements to work such days and hours that may vary in accordance with business requirements, including regular evenings and weekends and occasional holiday periods.
Holidays: 25 days per year, plus Christmas shutdown (3 days) and public holidays
Accessibility and Inclusivity
We welcome applications regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. Disabled applicants are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the job, or if any adjustments or support are required regarding the recruitment process.
To apply please forward a CV and send in your CV and a covering letter of no more than 2 pages or a video presentation of no more than 2 minutes in length
The client requests no contact from agencies or media sales.
Roma Support Group (RSG) was established in 1998 in order to improve the quality of life of Roma migrants.
We are seeking to appoint a motivated person to provide advice to Romanian-speaking Roma migrants on a range of areas including welfare benefits, debt/money management and housing.
Key details
- Job title: Romanian-speaking Advice and Advocacy Worker
- Ref: RoM 58
- Location: London
- Special Condition: Office-based work, London-wide travel
- Hours: 21 hours per week
- Salary: £29,593 pro rata per annum (actual £17,756 per annum)
- Pension: B&CE, The People’s Pension
- Duration: The post is funded for an initial 12 months, with the potential to extend term subject to continuation funding being secured
- Closing Date for Applications: Monday, 15/07/2024 at 8am
- Interview Date: Monday, 22/07/2024 in-person at our Bethnal Green office
About you
- Fluency in Romanian;
- Good spoken & written English;
- Excellent communication skills;
- Experience (paid or unpaid) of helping people in the areas of welfare rights, money/debt management, housing and combating poverty;
- Knowledge and empathy with issues affecting Roma migrant communities in the UK;
- Willingness to travel London-wide.
Please see Job Description and Person Specification for full details (attached and available on our website).
If you have any questions or would like to talk to us about applying for this role, please contact us (contact information in job pack).
The client requests no contact from agencies or media sales.
overty is not part of God's plan. You are.
We're looking for a marketing professional passionate about inspiring new donors to join with Tearfund to help people living in extreme poverty fulfil their God-given potential. Is that you?
Our vision is to grow a global community of people who want to enter into a whole-life response to poverty with help from Tearfund. They will be invited to give, pray, campaign, volunteer and make lifestyle changes, according to how they feel challenged to respond. We have a ministry to inspire and help people to live generously – in every sense of the word.
This role will focus the majority of their time on church and community engagement. The team works on an agile basis and there is an expectation that the postholder will develop skills in our four key fundraising domains (acquisition marketing, retention marketing, church & community engagement, legacy & in memory fundraising) and support the execution of marketing campaigns and activities in each of these areas as required.
Key areas of focus in the Church & Community Engagement domain are:
- Engaging church audiences with the work of Tearfund through integrated campaigns using a range of direct marketing, digital marketing and event marketing channels
- Supporting Tearfund's presence at festivals and conferences
- Helping to achieve challenging annual targets for new church audiences in line with UK fundraising strategy
- Project managing new and existing initiatives to help recruit, train, manage and support DIY fundraisers and volunteers
Do you have the following experience?
- A marketing professional with an understanding of the charity sector
- Understanding of the UK Christian marketplace from a church and individual perspective
- Multi-channel marketing experience across a variety of media channels including direct mail, press and digital channels
Do you have the following skills?
- Strong project management skills, with the ability to plan and manage multiple projects
- Excellent oral and written communication skills with ability to write reports and creative briefs
- Good analytical skills and attention to detail
- Ability to collaborate effectively with a variety of stakeholders
If that's you, then we would love to hear from you!
This is a permanent role. This is a full time role 35 hours per week. Flexible working patterns can be considered.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
This role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager
All applicants must be committed to Tearfund's Christian beliefs
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
Location: London or Edinburgh, UK - also possibility for remote-working from anywhere in the UK
Position Status Full-time, Permanent
Salary: hiring range: £63,840 - £79,800 placement in range informed by professional experience
Closing date: Please submit application and cover letter before July 8th
Candidates must have the independent right to work in the UK at the time of appointment
About Mercy Corps
Mercy Corps supports communities – and the most marginalised within them – to emerge from crisis in the face of conflict and climate change, and build towards a more inclusive, resilient future.
Mercy Corps works on the front lines of crises as a multi-mandate organisation that provides access to humanitarian aid, development, and peace assistance in places affected by conflict and climate change.
Our mission is to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities. Beyond delivering aid to meet urgent needs, we develop long-term solutions to make lasting change possible, making it easier for affected communities to access resources, services, and opportunities that support them to cope, adapt, and ultimately thrive.
In more than 40+ countries around the world, over 5,400+ team members work side by side with people living through poverty, disaster, violent conflict, and the acute impacts of climate change. We’re committed to creating global change through local impact — 84% of our team members are from the countries where they work.
As conflict and the climate crisis further deepen challenges across the globe, Mercy Corps is steadfast in our commitment to sparking new possibilities alongside our partners, communities we serve, and dedicated supporters Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Department
The People Team ensures that Mercy Corps has the people who will enable it to be a world-class, cutting edge, humanitarian, and development organization, creating transformational change in the world. We do this through the recruitment, retention, and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this, we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.
The Position
The Director, People Team works closely with Executive Director and the European Senior Leadership Team (ESLT) to lead the European People Team. They are also a member of the People Senior Leadership Team (SLT) and will have a dual reporting line to the VP, People Team. The Director will define, drive, develop, and implement People team strategies and culture change that align with MCE strategy and global People Team priorities in support of Mercy Corps’ transformative Pathways to Possibility (P2P) strategy. The post-holder's responsibilities extend to all Mercy Corps’ offices in Europe and include ensuring full legal and regulatory compliance across all jurisdictions and working effectively with other stakeholders to ensure a positive employee experience and an organizational culture where talented people want to come to work and can thrive.
Essential Responsibilities
•Advocates for and represents all areas of Mercy Corps’ People strategy. Actively participate as a strategic leader and member of the Mercy Corps Europe (MCE) senior leadership team and People Team SLT.
•Works with the Executive Director to guide the overall vision and approach of the People Team in MCE, delivering clear actionable plans aligned with needs and the context for MCE, and gain support/ownership for that agenda with key stakeholders.
•Build a strong, people-focused team in Europe characterized by high-level of trust, engagement, innovation and creativity who are aligned to the vision and have the skills and motivation to deliver it.
•Strategically develops and manages cross-departmental and cross-functional relationships and activities to ensure that the people function is well integrated into wider agency objectives.
•Design, develop and lead the People function for Mercy Corps in Europe, supporting the Executive Director in Europe to deliver on the European Strategic Plan.
•Oversee the expansion of MCE into new countries in Europe and ensure full HR compliance in all European legal jurisdictions in which Mercy Corps operates.
•Set and track annual KPIs as part of the three-year strategic plan for Mercy Corps in Europe, providing this data monthly and quarterly to the Executive Director in Europe and supporting with reporting to the Board as required.
•Lead the compensation benchmarking across all European markets and benchmark individual roles within the pay bands, ensuring there are clear guidelines for all staff on how to position staff within bands, support career development and ensure staff are trained to manage staff according to the Mercy Corps progression approach.
•Ensure our benefits align with vision to ensure we remain an employer of choice able to attract, develop, and retain talent.
•Support Senior Leadership Team in Europe to promote team member wellbeing and build the culture which will support us to deliver on the Mercy Corps strategy.
•Serve as a trusted and credible advisor to managers and team members on a wide range of HR-related topics, including performance management, team member development, All Voices survey and leadership development
•Leverage and supports ongoing communication campaigns to strengthen the People team brand throughout appropriate digital, social media and in-person avenues within the agency. Apply lessons learned and best practices to achieve this objective at the country and regional level.
•Partner with the Employee Relations Team to ensure strategic decision-making and compliance in all performance and conduct related issues.
•Leads and assists in the development and planning of organizational change/transformation, leading identification/framing of problems, creation of trusting relationships, and action plan fulfillment.
•Works with the People team leadership team to develop and implement organization-wide HR policies and programs and ensure that they are consistently applied across the region.
•Adopts a data and evidence-based approach to identify trends and areas for improvement and providing recommendations to senior leadership on how to address any issues or concerns.
•Actively promoting the organization's diversity and inclusion initiatives and working with the European Senior Leadership Team (ESLT) and the People team functions to develop programs and initiatives that support a diverse and inclusive workplace.
•In addition to these specific responsibilities, the Director, People Team must possess strong leadership skills, excellent communication and interpersonal abilities, and a deep understanding of HR best practices and regulations. They must also be able to work effectively in a fast-paced and dynamic environment and be able to adapt to changing business needs and priorities.
Supervisory Responsibility
Human Resources Business Partners Mercy Corps Europe
Accountability
Reports Directly To: Executive Director MCE, and the VP, People Team
Works Directly With: ESLT, Total Rewards, Talent Management, Leadership and Learning, Talent Acquisition, Employee Relations, People Operations, People Systems, Corporate Finance; Ethics, Legal and other teams as needed.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
•10 years of Human Resources experience in global roles with a bachelor’s degree in HR or related field.
•CIPD (or equivalent) qualified to Level 7 is highly desirable.
•A minimum of 7 years international HR experience.
•Understanding of the HR legal requirements in UK and mainland European countries, especially Belgium, Netherlands, Switzerland, and France. Knowledge of Germany an advantage.
•Exposure to INGO or similar international organisation is highly preferable.
•Experience leading a diverse team across geographies for at least five years.
•Demonstrated capacity to utilize analytics and technology to improve efficiency.
•Demonstrated capacity to incorporate best in class assessment approaches in global organization.
•Demonstrated experience and ability to create, implement, maintain, and improve HR processes.
•Experience of improving team member wellbeing, through support initiatives and working practices that gets the best from all team members and increases engagement and trust.
•Experience of working as part of a global organization with specific responsibilities for a region and working within a matrix management structure and reporting to more than one manager.
•Experience of overseeing benchmarking, establishing salary/job bands, and managing movement of staff within the bands across multiple legal jurisdictions
•Demonstrated understanding of working in Europe, and significant experience with the challenges of operating and managing HR functions in the region.
•Demonstrated passion for staffing in international relief and development environments.
•Ability to communicate and problem-solve effectively across diverse cultures with sensitivity.
•Experience facilitating senior level conversations.
•Fluency in written and spoken French and another European language is desirable.
Success Factors
The successful team member will be an avid learner, self-directed, innovative and action orientated. Furthermore, they must have the ability to work independently, employ effective time management skills, handle frequent interruptions, and shift priorities, exhibit effective customer service skills, and work effectively with a wide variety of individuals including team members based overseas. They will have the ability to work onsite and collaborate with team members, deliver compelling designs within the guidelines of specific project objectives, and interact professionally and productively with all Mercy Corps staff. Additionally, the individual will thrive in a fast-paced environment prone to rapid change and be willing to increase his/her responsibility level in the assigned areas. The most successful Mercy Corps team members have a positive approach, a strong commitment to teamwork and personal accountability and the ability to be flexible and ensure that effective communication is a priority in all situations.
Living / Environmental Conditions
This position is based in London or Edinburgh or remote home-working location in the UK and will be required to travel to Mercy Corps in Europe’s offices across the UK and the European continent to oversee team members and represent the organization’s European Senior Leadership Team. It requires up to 20% travel in support of Mercy Corps programs. This position may be asked to travel on occasion with little notice.
Mercy Corps Team members represent the organization both during and outside of work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that do
es not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Inter organization Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect.
local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We have an exciting opportunity to join our ambitious supporter care team. The team plays an important role supporting our donors, fundraisers and colleagues.
You’ll be part of a welcoming team, speaking to our supporters daily alongside detailed work recording conversations and donations on our database. As team leader, you’ll take day-to-day responsibility of the supporter care team’s tasks and provide support for more complex queries.
You’ll also help drive forward improvement of our supporter experience with short term projects.
About you
We’re looking for someone enthusiastic and passionate about delivering an excellent supporter experience.
You’ll enjoy building relationships and have experience leading and motivating others in a team setting. Taking a proactive and logical approach, you’ll be keen to identify practical solutions to problems.
You’ll be part of a close team committed to creating the best outcomes for our supporters and colleagues.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home. Your office working days may be outlined by your line manager, based on the needs and requirements of the role.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 5:00 pm on Tuesday 25 June 2024
Interview date Week commencing 1 July 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background:
The Foreign, Commonwealth and Development Office (FCDO) Research Commissioning Centre (RCC) has been established to commission and manage quality, equitable research at value to inform international development priorities in the UK and globally. Led by the International Initiative for Impact Evaluation (3ie), the University of Birmingham, and a consortium of 17 UK and global research partners, the RCC aims to commission different types of high-quality research in FCDO’s key priority areas. The FCDO is expecting to deliver 20-30% of its total research budget through the RCC within a four-year time frame (total research budget was roughly £300m in 23/24).
The RCC has been operating since June 2023, working very closely with FCDO’s research teams through an early pilot phase. The key objectives of the RCC are to deliver ‘world class’ research commissioning processes and to build and manage a coherent R&D digital platform for the FCDO. These will promote equitable and streamlined access to FCDO funding and accelerate paths to research impact. This involves addressing the challenges associated with research bureaucracy, as highlighted by the Independent Review of Research Bureaucracy.
During the pilot phase the RCC has set up early processes and mechanisms ahead of the first research commissions, which launched in April 2024. Progress has been made to develop a digital platform for FCDO research and to build an R&D brand identity. We are now recruiting a full-time Director to lead the RCC through the next four years to implement the RCC’s vision, consolidate and deepen strategic connections across the consortium and wider networks within the sector, and direct and manage teams and resources towards delivery of a ‘world-class’ commissioning centre.
It is in this exciting context that 3ie seeks an outstanding candidate to serve as the Director to lead the Research Commissioning Centre. The Director will be supported by a secretariat and will report to the Executive Director of 3ie and to the Steering Committee of the RCC (this will include representatives from the FCDO, the consortium, and externals). The secretariat will include three units; an academic delivery unit, a programme management, due diligence, contracting and finance unit, and a stakeholder engagement, communication, and impact unit, and is projected to grow to 20+ positions over the course of the next 12 months. The Director will be a 3ie employee (or seconded from their existing institution) whose terms of employment are contingent upon the FCDO project financing their position.
The position covers a wide range of responsibilities including:
- Setting the strategic direction for the FCDO RCC and its role within the broader FCDO research brand to ensure the core objectives and vision are delivered
- Leading the FCDO RCC secretariat and operations within the Centre, including effective allocation of resources to implement workplans agreed with the FCDO
- Liaising closely with FCDO Senior and Programme Responsible Owners (SRO/PRO) and research team leads to identify and respond to research commissioning needs
- Oversight of all research commissions, including ensuring access to the right academic expertise and development and implementation of world leading processes for research commissioning
- Engaging and collaborating with other UK Government R&D funders and the broader research commissioning community to ensure the RCC adopts world class, ethical, inclusive, and impactful research commissioning practices
- Engaging with the wider RCC consortium to ensure synergies with and across partners are maximised and relationships within the network deepen, to build strategic partnerships and generate added value
- Regular engagement with FCDO leadership and reporting to the Executive Director of 3ie and the RCC Steering Committee
2. About 3ie
The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive, and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries. We provide guidance and support to produce, synthesise and quality assure evidence of what works, for whom, how, why and at what cost.
We do so through evidence programmes, production of public goods, professional services, and support for institutional advancement initiatives. The evidence programmes include impact evaluations, implementation research, replication studies, systematic reviews, and evidence gap maps. Our work encompasses a wide range of topics, sectors, and themes, including health systems and services, nutrition, and related social sector programmes.
3ie is registered as a non-governmental organisation in the United States. We have offices in New Delhi, London and Washington, DC.
3. Role Summary:
The Director of the RCC will be responsible for the day to day running of the RCC and implementing the vision of the FCDO RCC as a leading, responsive, equitable and efficient funder and custodian of world-class, policy-relevant, and impactful research (addressing and) informing the global challenges of our time. The individual will do so through developing and nurturing the FCDO and 3ie (and consortium) partnership and oversee the strategic planning, implementation, and delivery of the FCDO RCC programme.
The ideal candidate is a visionary leader passionate about leveraging research for global development impact.
The position will be based in the UK/ London, on a remote work basis, but with regular in person interaction expected with the stakeholder teams.
4. Key responsibilities
4.1 Strategic Leadership and Vision:
- Define and implement strategic goals and ambition in alignment with the RCC’s vision and FCDO’s overarching research objectives
- Develop long-term strategies for scaling up research initiatives, with a focus on achieving measurable impacts on UK global development priorities
- Develop and promote culture of lessons learning and continuous improvement and innovation conducive to world class commissioning and cutting-edge research in FCDO’s key priority areas
- Report progress and strategic insights regularly to the Executive Director of 3ie and the RCC Steering Committee
4.2 Research Commissioning and Management:
- Oversee the development of the RCC operational framework, including the commissioning process
- Oversee the research commissions, from scoping and development of calls for proposals, through proposal review and selection, to due diligence and contracting
- Ensuring transparency, efficiency, and adherence to ethical standards in all the RCCs work
- Facilitate transparent and effective communication between all parties involved in the research commissioning process
- Oversight of the progress of research commissions to ensure they meet predefined objectives and quality standards
4.3 Partnership and Network Development:
- Engage and collaborate with other UK Government R&D funders and the broader research community to ensure the RCC effectively shares lessons and adopts world class, ethical, inclusive, and impactful research commissioning practices, whilst aligning and reducing burden on research where possible
- Engage with the Bureaucracy Review Reform and Implementation Network (BRRIN) led by the UK Government Department for Science, Innovation and Technology
- Strengthen relationships with existing partners in the RCC consortium through regular engagements and oversight of RCC commissions
- Engage with international research communities to exchange knowledge, best practices, and actively seek new partnerships to enhance research capacity and output
- Develop targeted strategies and approaches to capacity-strengthening programmes to enhance the skills and knowledge of RCC stakeholders to respond to requests for proposals
- Advocate for and support the principles of inclusion and equitable partnerships within all research activities
4.4 Operational and Financial Oversight:
- Lead the RCC secretariat and ensure the effective administration of the Centre’s operations
- Oversight of budgeting, financial planning, and resource allocation to ensure sustainability of the Centre’s activities
- Implement risk management strategies to mitigate potential challenges impacting research timelines and outputs
4.5 Capacity Building and Team Leadership:
- Develop targeted capacity-strengthening programmes to enhance the skills and knowledge of RCC stakeholders, including the RCC team itself, consortium partners, and the wider research institutions network. Special attention will be given to partners from the global south, to help ensure a levelling of the playing field
- Mentor and guide RCC staff, fostering a culture of excellence, continuous improvement, and ethical conduct
- Lead and motivate the team to achieve high performance and meet research commissioning targets
4.6 Stakeholder Engagement, Communication, and Impact:
- Oversee the development and implementation of the strategic engagement and communications strategy for the RCC
- Oversee the development of RCC’s approach and systems for developing and tracking evidence use and impact of RCC commissioned research
- Ensure all RCC-commissioned research includes planning for stakeholder engagement and evidence uptake and use
- Contribute to thought leadership to amplify RCC’s work, reflect on lessons learned and showcase impacts.
- Regularly engage with the FCDO, academic institutions, policymakers, and other stakeholders to align research activities with broader policy goals
- Represent RCC in national and international forums to promote the RCC, lessons, impacts and innovations from the RCC
- Through regular engagements with key stakeholders in FCDO and the UK government, advocate for the use of evidence to inform decision-making
- Oversee the development and management of the upcoming Digital Platform for commissions, results, and impacts
4.7 Innovation, Evaluation and Learning:
- Encourage the use of advanced and innovative technologies and methodologies in research commissioning and management
- Ensure that innovation and lesson learning is embedded in the RCCs ways of working, through for example lessons learnt log and after-action reviews
- Oversee the development and implementation of evaluation and learning frameworks to assess the effectiveness and continuously improve the relevance of commissioned research
5.Qualifications and skills
5.1 Education and Work Experience
- Educational Background: Master’s degree or higher in International Relations, Public Policy, Development Studies, Economics, or a related field
- Professional Experience: Minimum of 15 years of progressive leadership experience in research management in international development or a related field
- Partnerships and Networks: Track record of building strategic engagement with research funders and relationships across the research network; and building and managing partnerships across geographies and disciplines
- Research Commissioning: Track record of successful research commissioning and management, including adopting and testing innovative approaches and solutions to increase effectiveness and inclusion
- Research Expertise: Experience in managing large-scale research projects and working with international development agencies is highly desirable
- Research-Policy interface: A deep understanding of the research to policy interface, including a track record of either conducting of managing research with policy impact
- Familiarity with FCDO or Similar Entities: Knowledge of FCDO’s operational framework and objectives, or experience working with similar international development organisations
- Publications and Thought Leadership: A record of publications or contributions to influential reports or thought leadership in relevant fields
- Financial Acumen: Experience in financial management, including budgeting, resource allocation, and fiscal reporting.
5.2 Skills
- Leadership and Strategic Thinking: Strong leadership skills with the ability to set clear priorities, delegate, and guide investment in people and systems
- Analytical and Problem-Solving Skills: Ability to think critically and analytically, with a proven record of solving complex problems and making decisions that are data driven
- Stakeholder Management: Excellent skills in managing relationships with diverse stakeholders including government officials, researchers, NGO partners, and donors
- Communication and Advocacy: Exceptional communication skills, capable of effectively presenting and discussing both the technical and critical impacts of research findings with a variety of audiences. Excellent cross-cultural skills and diplomacy
- Adaptability and Innovation: Capacity to adapt to changing situations and to approach challenges with creativity and innovation
- Project Management: Proficiency in project management tools and methodologies, with the ability to oversee multiple projects simultaneously under tight deadlines
- Ethical Integrity and Cultural Sensitivity: High ethical standards and sensitivity to cultural differences, with the ability to navigate complex global issues
- Inclusive Leadership: Commitment to fostering an inclusive environment in line with equitable partnership principles.
5.3 Desirable Additional Competencies:
- Digital Proficiency: Familiarity with digital tools and platforms for research management and communication
- Language Skills: Proficiency in multiple languages is a plus, especially those relevant to FCDO’s key geographic areas of operation.
6. Eligibility
3ie will recruit one individual for this full-time position, with a preference for candidates who have authorisation to work in the United Kingdom. The candidate will be based in the UK and will be expected to be physically present for meetings with FCDO staff on a regular basis. The ideal candidate is a visionary leader passionate about leveraging research for global development impact.
3ie is also willing to consider a secondment from an existing job. The initial term is for four years.
3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and persons with disabilities to apply.
7. Terms of employment
Candidates should be available to start work at the earliest after accepting an offer. The salary range for this position will be internationally competitive and commensurate with qualifications and experience.
Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
8. How to Apply
Your application package must include the following*:
- A cover letter, highlighting your experience relevant to the terms of reference. Please include information about the country you are based in and your work authorisation for the UK
- Curriculum vitae along with names and contact information for at least three professional references
*Incomplete applications will not be considered. Only the shortlisted candidates will be contacted.
Applications will be reviewed on a rolling basis until the position is filled, with the initial review starting 10th June 2024.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Job description
Background
Bipolar UK is the only national charity dedicated to empowering individuals and families affected by bipolar. Peer support is at the core of our work. We empower approximately 1,000 people a month to stay well - and we have the ambition to reach thousands more.
Bipolar does not discriminate on the grounds of sex, gender, age, ethnicity, race or background, consequently it affects everyone, and we estimate that one million people in the UK live with the condition many of whom remain undiagnosed, that's 1 in 50. The condition also increases the risk of suicide by 20 times. Bipolar impacts on relationships, missed milestones for young people with their peers, education, economic stability and employment, and creates social and economic problems and debt for those affected through symptomatic overspending. Therefore, Bipolar UK are working hard to improve diagnosis times and support pathways to enable individuals affected by the condition to live well and fulfil their potential. At the heart of this is our peer support enabling our community to access tools and support to manage their condition.
About the role:
Bipolar UK is delighted to have this post funded through a new grant and we are seeking to recruit a Senior Peer Support Officer to work 3-days per week.
We are looking for an experienced person who is familiar with peer support and lived experience models to support and engage members of our London community who are affected by bipolar from a range of backgrounds.
Your role will include managing volunteers, increasing engagement in local existing support groups and developing new ones. Working with our self-management trainers to run psycho-education courses. The role will require you to work across London both online via Teams and Zoom and in-person.
This new post is an exciting addition to our team as we are seeking to increase awareness across racialised and minoritised communities and improve access to peer support for people affected by bipolar commencing with a new steering group.
Bipolar UK is committed to equality and diversity, and we welcome applications from anyone who would like to join a growing organisation with big ambitions and an inclusive approach without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems.
We look forward to hearing from you.
Please see Job Description for full details
The client requests no contact from agencies or media sales.
Are you an experienced philanthropy fundraiser with a proven track record of securing major gifts?
Position: Philanthropy Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £36,309 - £38,786 per annum plus excellent benefits
Salary Band: Band F1
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re delivering some of the most exciting major gift fundraising in the UK and we’re looking for a new Philanthropy Officer to join our creative and energetic team.
Working collaboratively, you’ll be securing significant gifts to help us deliver services to people living with MS, and work hand-in-hand with our Research team to raise funds for our pioneering research programme.
You’ll be identifying, engaging with and stewarding a mix of cold and warm major donors and prospects.
We have a highly committed Appeal Board, which brings together high profile, engaged and well-connected individuals passionate about the cause and our ambitious plans for the future
This is a fantastic opportunity to build on your philanthropy fundraising experience so far and make a difference for our MS community.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Closing date for applications: 9am on Tuesday 25 June 2024
Anticipated interview date: Monday 1 and Wednesday 3 July 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently seeking a Team Lead to head up the delivery of support services for carers across the Southend Borough. Working 37 hours per week with remote working with the flexibility to work from home and community venues in Southend.
Tasks will encompass: managing the Carer Support Advisers within the team, providing personalised information and advice to carers, working with carers using a strength-based approach to identify their needs and plan support as required and building effective relationships and partnerships with commissioners, other organisations, partners and key stakeholders to create better outcomes for carers.
To be successful in your application, you will ideally need experience of managing a small team and building up relationships across partners and communities in order to deliver agreed outcomes within timescales.
In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.
If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification contained within the Candidate Pack.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. Please note that if you have not been contacted within one week of the closing date, your application has not been successful.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
The client requests no contact from agencies or media sales.
Plan International UK is a global children’s charity, working across more than 80 countries to deliver long-term development programmes, respond to emergencies and campaign with young people on issues that matter to them. They call on governments to do more to protect children’s rights, recognising that poverty, violence and discrimination still holds back millions of children and that these inequalities disproportionally affect girls. Plan International UK strives for an equal world. One where every child can reach their full potential and every girl can choose her own future.
The Talent Set are delighted to be working with Plan International UK, to recruit a Head of Supporter Marketing & Public Fundraising. This is a new role for the organisation, deliberately established to lead a step change in how Plan International holistically considers its supporters and how different interactions with the organisation can influence support.
As Head of Supporter Marketing & Public Fundraising you will be responsible for leading the teams that focus on how Plan International attracts, retains and stewards its supporters, delivering successful integrated marketing campaigns that grow public fundraising income and impact.
Plan International UK currently benefits from c.66,000 sponsors, c.42,000 campaigners and a wealth of regular supporters. You’ll lead a team of 22 (3 direct reports) to identify and think about the potential crossover of these audiences, developing and executing innovative marketing strategies that maximise the potential for their support, ultimately growing income and supporter lifetime value.
Culture change and team leadership will be critical to the position and success of this team, with the wider Fundraising & Supporter Engagement Directorate imminently launching its new strategy. As a senior leader within the directorate you will champion and inspire your direct reports and wider team to deliver against this.
By adopting a whole funnel approach you will lead with a growth marketing mindset, considering the bigger picture and marketing campaigns needed to increase brand awareness and draw in new audiences, alongside the multi product approach required to convert them into new supporters.
Key Responsibilities:
- Lead the Supporter Marketing and Mass Fundraising team, establishing an agile/solutions-focused culture and growth mindset that works collaboratively to establish great supporter experiences and maximises opportunities to grow income/increase support.
- Oversee the planning, execution and evaluation of acquisition and retention across multiple channels including digital, direct mail, events and face to face – tailoring communication and engagement strategies as necessary.
- Lead the team to develop and deliver innovative marketing strategies that attract, retain and inspire supporters – raising funds and increasing brand awareness accordingly by identifying opportunities and optimisations across the entire marketing funnel and customer journey.
- Manage the income/expenditure budgets effectively, allocating resources optimally to achieve maximum growth and ROI.
- Act as an effective senior leader within the wider directorate and collaborate cross-organisationally with senior colleagues in Plan International UK to solve problems, innovate and deliver on shared objectives.
Person Specification:
- Considerable experience leading an individual giving/marketing/digital fundraising function, demonstrating success and a results-orientated approach.
- Established team leader, able to build and develop high performing teams and motivate them to achieve ambitious growth targets.
- Experienced in managing complex multi-product supporter journeys, maximising ROI by ensuring resource is invested effectively across multiple campaigns and different audience segments.
- Proven expertise of managing multi-million pound marketing budgets and effective allocation of resources.
- Committed to Plan International UK’s position on promoting girls’ rights and gender equality, diversity and inclusion and anti-racism and integrating this into all aspects of your work.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the heart of our fundraising and marketing strategy is a real focus on building lasting, meaningful, and relevant relationships with all our supporters, demonstrating the importance and value of the contributions that they make. Our Individual Giving programme makes up a considerable proportion of our total income and the primary responsibility for this role is providing important support for this vital programme. You’ll love talking to our supporters, taking time to understand them, listen to what they are interested in and making sure they feel valued. Starlight’s reputation for supporter care will really matter to you and you’ll naturally want to be accurate, efficient and effective in dealing 3 with queries, handling and recording donations on CRM and ensuring that appropriate and timely responses are sent to all supporters. You’ll also enjoy developing your fundraising skills and supporting Individual Giving activities to ensure we are delivering the best activities for our supporters to drive more donations. With your experience and expertise, you’ll support our reputation for positive, warm touchpoints and excellent customer service.
Role Title: Senior Private Sector Partnerships Specialist
Salary: Band D (Up to £47,822)
Location: London/Chard, Somerset
Tenure: Fixed-Term 9 months
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Do you have knowledge and experience of developing and delivering partnerships to promote gender equality in complex international supply chains?
Are you a skilled communicator with a proven ability to articulate complex issues in a compelling and persuasive manner, are you looking for a role where you can use your communication & writing skills to adapt to a range of different communications?
Do you have the partnering, negotiation and facilitation skills to enable co-creation and greater collaboration across organisations and teams?
Then we'd love to hear from you!
We are looking for a passionate and driven individual to join our team as a Senior Private Sector Partnerships Specialist. In this role, you will have the opportunity to work on strategic programmatic partnerships with businesses that are committed to addressing gendered human rights and environmental issues. You will play a crucial role in securing six and seven-figure partnerships with corporate and charity organisations, with a focus on the tea and related agricultural supply chains. As a leading international development charity, we are committed to working towards a world where all women and girls can live free from poverty and violence. We are looking for someone who shares our values and is passionate about making a difference.
As a Senior Private Sector Partnerships Specialist, you will have the opportunity to work with a diverse range of stakeholders, including our Executive Leadership Team, Policy and Practice team, and Global Secretariat. You will also have the chance to collaborate with external partners, such as ethical trade, human rights, and responsible business specialists, as well as senior decision-makers within the private sector, industry associations, and business lobby groups. In this role, you will have the chance to use your excellent networking and influencing skills to build strong relationships both internally and externally. You will also have the opportunity to develop your digital skills and knowledge within our supportive working environment. Additionally, you will have the chance to travel to the countries we work with and work on programs addressing serious human rights abuses, including gender-based violence.
We are looking for someone who is committed to our vision, mission, and values.
Some Key Responsibilities of the role includes (not limited to-please refer to the JD for full details):
- Developing and maintaining strong relationships with corporate partners, securing six and seven-figure partnerships
- Understanding and stay up-to-date on trends in private sector sustainability and (Environmental social and governance) ESG objectives, with a specific focus on gender and human rights.
- Utilise knowledge of global sustainability trends to inform partnership engagement approach
- Negotiate complex high-value contracts with private sector partners that align with ActionAid's mission and values
- Collaborate with fundraising, programmes, and advocacy teams to support and further ActionAid's work
- Willingness to travel internationally and work on programmes addressing serious human rights abuses, including gender-based violence .
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
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Job summary
We are currently seeking to appoint an inspirational and enthusiastic Education Coordinator, passionate about community-based learning to join our small and friendly team. The Education Coordinator will be responsible for the delivery and development of all aspects of the work of the adult and family learning programme and will have the opportunity to develop other provision at the centre. Our adult learning programme supports over 250 local adults each year through a range of programmes designed to improve their English language, digital and maths skills and increase their employability and involvement in the community. Our family learning programme supports over 200 children with online after-school classes in Maths, English and Science. You would also be responsible for coordinating 6 teachers remotely to deliver weekly online after-school classes for Year 3 to Year 9 in all three subjects. We also deliver a range of informal family learning provision across our Family Programme services to over 1000 users, and some of these programmes may be included in our Adult Education offer and so you will be required to support with the administration of these activities.
The Education Coordinator will be based at our centre at 2 Thorpe Close W10 5XL and will have responsibility for working with the heads of departments, tutors and education administrator, to plan and deliver the learning programme. The successful candidate will have a full UK teaching qualification in the Further Education sector, and delivery of FSE/ESOL at various levels would be desirable; have excellent leadership and inter-personal skills; excellent written and verbal communication skills; be highly organised and efficient.
The salary is £33,500 per annum and in addition to bank holidays we offer 25 days’ annual leave, additional Christmas time leave, a pension scheme, cycle to work scheme and a comprehensive training programme.
The employment is subject to a probational period of twenty-six weeks from your start date of employment with Nova, during which time you will be required to demonstrate to the leadership team’s satisfaction your suitability for the position in which you are employed.
If you wish to apply, please submit your CV and Cover Letter by 3pm on 10th July. If shortlisted, you will be invited to an interview at a mutually agreeable date. If you would like any further information about the charity do look on our website.
The successful candidate must:
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Have a degree or equivalent and a full UK teaching qualification in the Further Education sector or equivalent experience.
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Teaching experience at various levels in the FSE/ESOL sector, ideally inclusive of preparing and entering students for FSE/ESOL exams.
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Have management experience in the education sector or in a relevant field
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Have experience in project management and coordinating across small teams and departments.
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Planning and implementing changes to curricula.
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Have excellent interpersonal, leadership and people management skills and be able to communicate effectively with and motivate a diverse range of people, both as individuals and groups.
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Be able to think creatively about different ways to help both staff and students to progress.
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Be able to carry out effective planning, monitoring and evaluation of courses alongside planning and implementing changes to curricula.
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Be self-motivated with a positive and enthusiastic personality and the ability to work as part of a small team.
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Have excellent written and verbal communication skills with the ability to produce and present reports to a variety of audiences.
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Take pride in being efficient, well organised and on top of tasks.
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Be able to use initiative, work effectively under pressure, meet tight deadlines, prioritise and pay excellent attention to detail.
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Demonstrate awareness of and commitment to the provision of a quality service; the safeguarding of children and vulnerable adults and valuing equal opportunities and diversity.
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Be able to demonstrate flexibility and commitment to taking a full and active part in the life of the charity, including ad hoc support of other programmes, adapting to and managing change.
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Be highly computer literate, conversant with Microsoft Word, Excel, Power Point, Outlook.
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It is essential you have the right to work in the UK at the time of application – this is an office-based role in North Kensington, London.
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Desirable Experience
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Some knowledge and experience of the charity sector.
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Demonstrate experience of teaching FSE/ESOL to a high standard through ‘Good’ and ‘Outstanding’ teaching observation records.
Responsibilities/ Core duties:
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To organise, administer and develop all aspects of the learning programme and achieve given targets for retention, achievement, pass rates and other set KPIs in all curriculum areas, including Adult Education and children’s after-school classes delivered by our Family Programme.
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To overview the accredited and non-accredited learning courses and develop curricula as appropriate.
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To organise appropriate accreditation in each curriculum area and ensure that the requirements of the awarding body/ies are met as an internal verifier, and ensure that all paperwork meets the required standard of the awarding body/ies.
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To ensure that the RARPA process is fully implemented.
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To ensure compliance with OFSTED rules and procedures.
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To plan progression routes into further learning or employment.
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To work within the agreed departmental budgets and targets set by funders.
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To manage the teachers and tutors, including regular observations, performance management and professional support, including children’s teachers delivering after-school classes remotely.
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To identify and assess the continuous professional development needs of tutors and organise and facilitate education team meetings, including the Family Programme children’s teachers.
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To keep up to date with national and regional developments in adult learning and cascade the information appropriately.
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To plan and monitor the programme of courses in each area of the curriculum including liaison and/or partnership with other organisations, timetabling, holiday cover, including the Family Programme after school classes for children.
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To oversee volunteer tutors to include monitoring, feedback and follow-up and ensure the line managers are assigned for specific subjects, including volunteer online classroom assistants or teachers for the Family Programme.
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To maintain a Tutor Area on Share Point with examples of best practice and practical tips and advice for both Adult Education and Family Programme.
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To ensure compliance with all necessary regulations and legal requirements, including Equal Opportunities, Health & Safety and Safeguarding of vulnerable groups.
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To oversee internal and external data input and use data on enrolment, retention and achievement to monitor and plan provision.
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To monitor and report on Children’s classroom attendance and learning progress in our Family Programme classes.
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To prepare and present written reports to Heads of Department, trustees and funders as required, to include the analysis of attendance and achievement data
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To attend staff and trustee meetings, as required.
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To prepare and present the annual and termly quality assurance and learner progress documents (eg. SAR – Self Assessment Report).
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To oversee examinations across the organization and work with the exam boards in meeting their standards and requirements.
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To maintain and develop our links with other organisations within the local area and London-wide.
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To market and promote courses and services in order to attract potential learners through local schools, public organisations and community networks.
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To deliver agreed elements of the learning courses and prepare syllabuses, evaluate individual lesson plans, schemes of work, sessions and courses.
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To be available to cover, or arrange cover, to ensure all planned classes and courses go ahead.
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To encourage students to extend their engagement in the community and to play a full part in the activities of the charity.
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To create/ collate and manage calendar of events for Education, organise trips, workshops and talks for adult learners.
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To provide a work environment that engenders positive energy, creativity and teamwork, to include regular tutor meetings and listen to/ act upon issues and concerns and by setting a professional example.
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To support the wider work of the charity and undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
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Be competent in promoting the work of the wider Nova New Opportunities team to a variety of corporates, statutory and voluntary organisations
As much as we would love to respond to all applicants, due to the sheer volume of applications we receive we are unable to respond to all unsuccessful candidates. If you have not heard from us by 15th July 2024, unfortunately you have not been selected for the position.
Nova New Opportunities is committed to Equal Opportunities, encouraging applications from all sectors of the community to reflect our diverse team and student population. We are also committed to safeguarding the welfare of vulnerable adults and expect all staff and volunteers to share this commitment. As part of our pre-employment checks, successful candidates will be required to complete an enhanced DBS, references will be taken and evidence of all qualifications and awards will also be required before commencement of employment. Failure to do so may lead to offers being withdrawn. Applicants must be eligible to work in the UK as we do not sponsor work permits, and work permits from other organisations are unacceptable as proof of right to work in the UK.
Application Instructions
PLACE OF WORK: 2 Thorpe Close, London W10 5XL as well as some outreach offsite
SALARY: £33,500
HOURS OF WORK: 35 hours a week. Some additional weekend & unsocial hours will be required. Time off in lieu will be awarded in accordance with our policy document.
HOLIDAY: 25 days per annum + bank holidays + days between Christmas and New Year.
MANAGEMENT: This position will be line-managed by the Heads of Service.
QUALIFICATIONS EXPERIENCE QUALITIES: A full UK teaching qualification in the Further Education sector such as DTLLS (ESOL/ ESOL Literacy/ Literacy) or PGCE/Diploma in Teaching English (ESOL/ ESOL Literacy/ Literacy), or another equivalent qualification, is desirable. Ideally, although not essential, the candidate should hold QTLS or QTS and other relevant qualifications to teach numeracy, literacy or ICT. Qualifications in internal verification and/or observation of teaching and learning would be preferred. Management experience in the education sector or in a relevant field; experience of delivering FSE/ESOL at various levels, ideally preparing and entering students for FSE/ESOL exams. A track record of good – outstanding teaching. Ideally QTLS or QTS and other relevant qualifications to teach numeracy, literacy or ICT. Experience of internal verification and observation of teaching. Excellent inter-personal and management skills; excellent written English and digital skills; efficient organisation skills; an outstanding teacher; creativity and innovation.
TRAINING: There is an initial induction period and on-going support.
APPLICATION: Please submit your CV and cover letter outlining why you would like to work with us and how your knowledge and experience meets the personal specification. Shortlisted candidates will be invited to an interview which will be held on a rolling basis. Applications without a cover letter will not be considered.
If you have not heard back from us by 15th July 2024 you have not been successful.
CLOSING DATE: 3pm, 10th July 2024. We suggest applicants submit in good time because late applications will not be considered.
SELECTION PROCESS: If shortlisted, to be interviewed at a mutually agreeable date. Shortlisted candidates might be invited to demonstrate your skills and competencies via set practical tasks.
If you have not heard back from us by 15th July 2024 you have not been successful.
Please submit your CV and cover letter outlining why you would like to work with us and how your knowledge and experience meets the personal specification. Shortlisted candidates will be invited to an interview which will be held on a rolling basis. Applications without a cover letter will not be considered.
If you have not heard back from us by 15th July 2024 you have not been successful.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.
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