Digital communications and engagement manager jobs

The Senior Supporter Engagement Manager will lead the strategic development of personalised, data‑driven supporter experiences that deepen engagement and maximise long‑term value. This role oversees the design and optimisation of multi‑channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What’s App communications, as well as our loyalty‑focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You’ll be a resident expert in marketing personalisation and data automation through martech tools.

Acting as the organisation’s expert in supporter experience design, the postholder ensures that every interaction — from the point that a supporter hits our database to long‑term stewardship — is timely, relevant, and insight‑led. You will use a mix of influence, coaching and collaboration skills to work across the organisation – working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter‑centric thinking.

Most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.

 

 

Key Responsibilities:

 

Supporter Journey Development & Design

· Lead the end‑to‑end design of supporter journeys working collaboratively across all the organisation, taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us.

· Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight‑driven, segmented, and aligned with organisational goals towards a cure.

Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance.

· Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences.

· Lead for data, compliance and technical troubleshooting.

 

Data Selections & Audience Targeting

· Responsible for making audience targeting decisions ensuring accurate, timely, and insight‑led targeting for all fundraising and engagement activity.

· Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery.

· Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance.

· Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows

· Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK.

 

Supporter Loyalty & Stewardship Communications

· Lead the creation of loyalty‑focused communications that build long‑term relationships and increase lifetime value and deliver on our supporter experience principles – including communications such as Cure Magazine and E-newsletter.

· Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments – including the coordination of an ARUK approach supporter Christmas and Seasonal greetings.

· Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval.

· Lead for your team adhering to GDPR-aligned audience management and safe data activation.

 

Leadership & Collaboration

· Manage and develop a multi‑disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery.

· Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities.

· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector.

 

Knowledge, skills and experience needed:

· Extensive experience in supporter or customer journey design, CRM‑driven marketing personalisation and data automation

· Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems.

· Familiarity of audience targeting segmentation and data selections.

· Familiarity with propensity modelling, predictive analytics, or working alongside data science teams.

· Proven ability to lead teams and manage complex, cross‑functional projects.

· Strong analytical mindset with the ability to translate insight into action.

· Excellent communication and stakeholder‑management skills.

· Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity.

· Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses.

· Demonstrable budget development and management experience.

· Deeply supporter‑centric, with a passion for creating meaningful experiences and supporter communications.

· Ability to distil complex data into simplified actionable insights that build the programme.

· Curious, analytical, and comfortable working with data and making driven decision‑making.

· Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders.

· Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation.

· Experience of coaching internal stakeholders, with strong workshop facilitation experience.

· Committed to continuous learning and innovation.

Additional Information:

Ways of working:

As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £56,000 per annum, plus benefits. 

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Job Purpose

The Group Head of Marketing and Communications is a strategic leadership role responsible for shaping and delivering an excellent quality, high impact approach to integrated marketing, brand and communications across the TLC Group.

The postholder will primarily set direction and enable the team to deliver their work, with some direct input into campaigns, messaging and other outputs. 

This role is directly accountable for:

• Growth in key audiences
• Smooth running of the marketing provision of TLC Group including website, social, internal and external comms, press, PR and brands.
• Delivery of high-quality campaigns, on time and to budget, which deliver agreed outcomes. 

The role will share responsibility with others for: 

• Growth in fundraised income
• Performance of commercial subsidiaries

Wider Support

The postholder will be supported by the Director of Development as their line manager, and beyond that the Development sub-committee of our TLC Group Board alongside the wider Board itself. 

There will be scope to shape and grow the internal team if / when the TLC Group continues to expand. Beyond the direct team, TLC Group uses a network of freelancers and agencies and there is potentially scope to draw in their expertise, budget permitting. 

Key responsibilities

Strategic leadership

• Provide outstanding leadership and direction for the TLC Group Marketing and Communications team, bringing energy and drive to our ambition.
• Develop and lead the implementation of a TLC Group-wide Marketing and Communications strategy aligned with organisational goals. 
• Lead on positioning the organisation as a sector leader, enhancing visibility, influence and impact. 
• Advise the Executive Leadership Team on marketing, communications and reputational risk. Plan and mitigate against brand and organisational reputational risk and manage crisis communications effectively. 

Brand and Communications

• Lead the development and ongoing delivery of brand marketing strategies for each of our differentiated brands, supporting the transition to an audience led approach. 
• Lead the implementation and embedding of our new brand portfolio across our organisation including successful application of brand identities, values, key messages and tone of voice. 
• Identify opportunities to increase brand awareness and lead the delivery of these across a national footprint. 
• Set the strategic direction for all internal and external communications, including our Press and PR work.
• Ensure our messaging reflects organisational values, mission and impact. 

Income Generation and Commercial Integration

• Support the growth of our Charity by providing Marketing expertise and developing marketing plans which facilitate our partnerships and charitable income generation work (fundraising, philanthropy and grants). Work closely with our Development and Partnerships teams to deliver this. 
• Support the Group's commercial subsidiaries by providing Marketing expertise and developing marketing plans which assist the subsidiaries to meet their revenue targets. Work closely with our Group Commercial Director to deliver this. 

Influencing 

• Support our Policy team (part of our Development team) developing TLC's government relations work through influencing campaigns, parliamentary events and policy responses. 

Digital and Innovation

• Drive digital changes and innovative solutions to improve customer journeys, supporter retention and AI integrations/automations, helping to futureproof our growing organisation. 

Leadership and Management

• Lead the team to deliver across brands, through effective project management and prioritisation as well as ensuring alignment of stakeholder expectations against agreed objectives. 
• Develop our high-performing marketing and communications team and build connections which embed marketing and communications across the entire Group.
• Establish a network of strategic relationships with key stakeholders across team and subsidiaries to support a one team approach, integrated planning and effective delivery.
• Set the Departmental budget with a focus on value for money. 

Stakeholder Engagement

• Build strong relationships with key stakeholders, partners, media and influencers. 
• Represent the organisation externally at events and in the media. 

Organisational

• Support the designated safeguarding lead to ensure all staff, volunteers, trustees and students at TLC Group understand that safeguarding is everyone's responsibility. Ensure adherence to policies, mandatory training, reporting concerns, and compliance to protect children and adults at risk.
• Perform any other duties within the general scope of this job profile or as reasonably required by the Director of Development.
• Commit to continuous professional development through engagement in specific opportunities agreed with the Director of Development. 

Person Specification

Experience

• Senior leadership experience in marketing and communications. 
• Proven track record of developing and implementing effective brand strategies across:

           - An organisation with a diverse portfolio of services, brands or sub-brands - and/or

           -A charity or social enterprise with commercial subsidiaries

• Developing and implementing marketing and communications strategies that employ a mixture of marketing channels.
• Producing comprehensive campaigns that increase income and engagement. 
• Building high trust, collaborative relationships and managing stakeholders at every level. 
• Understanding and working with diverse audiences. 

Skills and abilities

• Seeing things both strategically and operationally.
• Managing a multi-brand portfolio in a fast faced environment.
• Creating and managing a departmental budget to ensure a good return on investment.
• Excellent leadership, influencing and relationship management skills, including with freelancers or agencies.

Qualities

• A positive, creative problem solver.

What success looks like

In the first six months, we would expect this role to build a strong understanding of the Group structure and priorities, while starting to bring greater clarity and alignment across the brand portfolio and marketing approach. There is a real opportunity here to shape direction early, deliver some quick wins, and build momentum across the organisation.

By twelve to eighteen months, the expectation would be to see clear, measurable impact in areas such as audience growth, income generation and brand visibility, alongside a more defined and embedded marketing function that is set up to support both the charity and commercial aims of the Group.

This role offers a high degree of ownership, and will suit someone who enjoys building, prioritising and making progress across multiple areas, while helping the organisation focus its efforts over time.

We are looking for an all-round Communications Manager to join our small team.  You'll be able to build on your existing experience with some exciting upcoming projects that will have direct impact on the head and neck cancer community – as well as generating awareness across the general public.  We have a unique opportunity to develop our organisation to create maximum impact for head and neck cancer patients and their families while staying true to our origins.  There’s a lot of work to do.

Main responsibilities and duties:

• Contribute to a PR and communications strategy in conjunction with our Executive Director.
• Produce and rollout a new brand identity for the organisation.
• Manage and develop a new organisation website.
• Maximise media opportunities by identifying news angles and producing stong stories.
• Produce high quality materials – written, digital and visual – to promote the organisation and engage audiences to action.
• Use case studies and impact to develop our storytelling and create compelling copy to encourage financial support.
• Oversee literature production to support head and neck cancer patients and their families through their experience and work towards PIFtick accreditation.
• Co-ordinate production of a quarterly e-newsletter to keep our supporters informed of charity developments and that of the wider head and neck community.
• Regularly update our website to ensure all information is current and fit for purpose.
• Design and implement a social media plan to increase awareness of the charity and its activities.
• Produce monthly reports to track engagement and use these to improve our reach.
• Create campaigns to support our work in HPV awareness in line with the government’s target to increase vaccine take up.
• Identify opportunities to promote the organisation to those diagnosed with head and neck cancer and their families.
• Work with the Fundraising Manager, develop compelling fundraising campaigns that will appeal to the wider general public as well as our existing stakeholders.
• Liaise with the Executive Director to represent head and neck cancer patients with policymakers and raise awareness of the unique issues that affect this group.
• Act as the organisation’s spokesperson when required.
• Ensure that the charity meets all GDPR and data handling responsibilities in line with UK law.

About the role

This role supports the delivery of The Passage’s organisational strategy objective, to build brand awareness, attract new supporters and retain them over time through our digital channels. 

The Digital Acquisition and Supporter Journey Officer will focus on the hands‑on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals. 

Main duties

Digital Acquisition and Paid Advertising 

• Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives. 
• Support the delivery of paid activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact. 
• Work within agreed budgets, monitoring spend and performance and escalating issues as needed. 
• Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results. 
• Work closely with Fundraising and Communications colleagues to ensure paid activity supports wider campaigns, appeals and events. 

Supporter Journeys and Digital Engagement 

• Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience. 
• Identify areas for improvement within existing journeys and support the implementation of agreed changes. 
• Document and maintain clear journey maps and their technical set up, ensuring relevant members of the Fundraising and Communications Team can understand, embed, and apply them consistently across digital touchpoints. 

Email Marketing and Supporter Development 

• Support the planning, creation and scheduling of email campaigns and automated supporter journeys. 
• Use segmentation and basic personalisation to improve relevance and engagement. 
• Assist with testing subject lines, content and timing to support continuous improvement. 

Insight, Analysis and Reporting 

• Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness over time. 
• Monitor and collate performance data from digital platforms, analytics tools and CRM reports. 
• Produce regular performance summaries and contribute insights to inform future activity. 
• Support a test‑and‑learn approach by capturing learning and sharing it with colleagues in practical, accessible ways. 

Collaboration and Role Development 

• Support the delivery of coordinated digital activity that balances awareness‑raising, acquisition, and supporter retention objectives. 
• Work collaboratively with Fundraising and Communications colleagues to ensure digital activity is aligned and coordinated, supporting integrated campaign delivery. 
• Share learning and best practice across the team, contributing insights and recommendations to inform continuous improvement and support more effective future activity. 
• Contribute to the development of processes, templates and ways of working as the digital function grows. 
• Keep up-to-date with relevant digital marketing and fundraising trends and tools, sharing learning where appropriate. 

General responsibilities

• Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage. 

• To attend internal and external meetings, training events and briefings as required. 

• To participate in regular supervision and annual appraisals, identifying job‑related development and training needs. 

• To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality. 

• To promote and uphold The Passage’s commitment to equality, diversity and inclusion. 

• To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage. 

• To support at in-person fundraising events, as and when required. 

• Undertake any other duties that may be required which are commensurate with the role.

Experience

The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post.  When completing your application form, please address criteria E1 to E9 and K1 to K6 demonstrating your experience and knowledge, giving evidence of your experience and abilities.

E1  Experience working in a digital marketing, digital fundraising or supporter engagement role.

E2 Experience supporting or coordinating paid digital advertising campaigns.

E3 Experience contributing to the development or improvement of digital supporter or customer journeys.

E4 Experience supporting email marketing activity, including segmentation and scheduling.

E5  Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance. 

E6 Experience working with performance data and basic analytics.

E7 Experience testing and optimising digital content, campaigns or journeys.

E8   Experience working collaboratively with colleagues across teams. 

E9  Experience working in the charity or not‑for‑profit sector is desirable but not essential. 

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Knowledge

K1 Knowledge of digital acquisition principles and paid advertising platforms (e.g. Meta, Google)

K2 Knowledge of email marketing tools and CRM systems, with a willingness to learn.

K3 Understanding of digital analytics and performance measurement.

K4 Understanding of how to prioritise tasks and manage competing deadlines.

K5  Understanding of inclusive and supporter‑focused communication. 

K6  Understanding of how insight and testing can be used to improve digital outcomes.

As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.

Salary: £26,978 - £29,663 (Grade A)

Contract: Permanent

Hours: 37 hours per week

Location: Manchester / Hybrid

We’re looking for an enthusiastic and driven Communications and Engagement Lead to help shape how students are represented, heard and connected across Greater Manchester.

The Greater Manchester Students’ Partnership (GMSP) brings together students’ unions from across the city region to collaborate, campaign and influence on behalf of students. As Communications and Engagement Lead, you’ll play a key role in telling that story — creating engaging content, supporting regional campaigns and helping to grow a partnership that’s entering an exciting next phase.

This is a varied, fast‑paced role where no two days are the same. You’ll own GMSP’s digital channels, work closely with elected student officers and partner students’ unions, and support activity that amplifies student voice at a city‑region level. Alongside creative communications, you’ll also gain experience of partnership working, events and governance — building a strong foundation for future career development.

About you

This role is ideal for someone early in their career who’s motivated, proactive and excited by making real impact. You’ll bring experience from communications, marketing, campaigns or engagement‑focused work, and you’ll be keen to learn, grow and take ownership of your work.

You’ll also demonstrate:

• Strong content creation skills, with the ability to tell compelling stories across digital and social platforms.

• Confidence working with a wide range of people, including students, elected officers and external partners.

• The ability to manage multiple priorities and stay organised in a busy environment.

• A collaborative, can‑do approach and the confidence to use your initiative.

• A genuine interest in student representation and making a difference at a regional level.

Why work with us?

You’ll be part of a growing regional partnership focused on improving the student experience across Greater Manchester. This role offers the chance to build your skills, shape creative campaigns and work alongside students and professionals from across the city region — all while contributing to meaningful change for students.

If you’re looking for a role where you can develop quickly, work creatively and see the impact of your work, we’d love to hear from you.

For further information and to apply, please click the apply button.

Closing Date: 23:59pm on Sunday 31st May 2026.

Interview Date: Monday 15th or Tuesday 16th June 2026.

Contract:  35 hours per week, 12 months fixed term 

Salary:  £40,000 - £45,000 plus London Weighting Allowance of £3,954 

Location: Westminster, London, Hybrid (2 days a week in the office) 

Closing date:  Monday 18th May 2026 

Interview date:  W/C 26th May 2026 

Are you a digital content expert who is passionate about animal welfare? Every year, millions of people visit the Blue Cross website for vital pet advice and to access our services. We are looking for an innovative Digital Content Manager to lead our content strategy and ensure supporters and people who use our services find exactly what they need. In this pivotal role, you will be a champion of our brand, ensuring our voice is accessible, friendly, and trusted, all while helping us spread the word about the great work we do so that pets everywhere can live their best lives. This is a fixed term, maternity cover role for 12 months with a start date of 27th July. 

More about the role

As our Digital Content Manager, you will be at the forefront of designing, editing, and publishing a diverse range of content formats in collaboration with subject matter experts across the charity. A significant part of your role involves line managing and inspiring a dedicated content team, guiding them to produce high-quality work, while also assisting with the creation of our print supporter magazine. You will analyse user journeys and performance metrics to identify new content opportunities, optimize existing pages, and maintain exceptional editorial standards across the board. Ultimately, you and your team will be developing pet advice, campaign content, and stories that not only increase engagement but actively drive donations to support our vital cause. 

About you

You are a user-focused champion of great content with an extensive background in writing for the web and a deep understanding of content design, user research, and testing methods. We are looking for someone who is completely at home using content management systems for major consumer-facing websites and has a proven track record of using analytical tools to monitor user behavior and implement data-driven changes. Beyond your technical skills, you are a natural collaborator and diplomat with exceptional communication skills, allowing you to build fantastic working relationships across various departments. You thrive in a fast-paced environment, remaining calm under pressure while managing multiple projects and tight deadlines. Most importantly, you are a motivating leader who is ready to bring us closer to our audience, coupled with a genuine interest in pet welfare and a desire to see every pet thrive. 

Essential Qualifications, Skills, and Experience 

• Deep knowledge of content design, including user research and testing methods.  
• Extensive experience of writing for the web, with proven ability to create content that is accessible, engaging, and optimised for digital channels.  
• Experience of working with content management systems for a major consumer-facing website.  
• Experience of managing, developing and scheduling content plans in collaboration with other teams.  
• Proven ability to use analytical tools to monitor user behaviour, content and campaigns and implement changes based on findings.  
• Exceptional communication skills, both written and verbal, with exceptional grammar and use of the English language.  
• Experience of motivating and inspiring direct reports.  
• Proven ability to manage multiple projects and work to tight deadlines. 

Desirable Qualifications, Skills, and Experience 

• Experience working with publishers and other suppliers on print publications.  
• Experience with InDesign, Photoshop and HTML.  
• An understanding of organising and directing photo shoots.  
• Experience commissioning digital content.  
• A familiarity and interest in pet care and pet welfare issues.  
• Experience of working in the charity sector. 

How to apply  

Visit our website and click the apply button to complete the online application process before the closing date on Monday 18th May.  

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

This is an exciting opportunity to shape and deliver the voice of our organisation, bringing our work to life, strengthening our profile, and supporting campaigns that drive meaningful change. You’ll play a key role in amplifying the experiences and perspectives of the communities we work alongside, ensuring their stories are heard with clarity and impact.

We’re looking for a confident and creative communicator with a strong instinct for storytelling. You’ll be experienced in producing engaging content across digital, media and campaign channels, able to tailor messages for different audiences, and comfortable building relationships that help extend our reach and influence.

Joining a values-driven organisation at the intersection of law, campaigning and social justice, you’ll take ownership of day-to-day communications while contributing to a wider mission and supporting long-term, systemic change. This is a hands-on role with real scope to innovate, grow your skills, and make a tangible difference.

Main Responsibilities

• Deliver engaging and consistent communications across digital, media and campaign channels to support PILC’s profile and impact
• Work collaboratively with colleagues to turn casework, legal work, and campaign activity into clear, accessible, and audience-friendly public communications
• Manage core communications channels, including website, social media, and newsletters, using insight to improve reach and engagement
• Support campaign activity and external engagement, including press, digital content, newsletters and events 

Benefits

• 25 days holiday per year with 7% employer pension contribution, plus additional time off over Christmas when our office closes
• Flexible working around our core hours of 10am – 4pm
• Friendly, collaborative and truly inclusive culture
• Laptop and mobile phone
• Access to our 24-hour Employee Assistance Programme
• Learning and development budget
• Enhanced support when you need it most, including enhanced sick pay and family leave

How to apply

Please complete the application form and equality and diversity monitoring form on our website. Please note, we do not accept CVs. 

An exciting opportunity has arisen to join a community-based charity with an ambitious and exciting vision set in the heart of Portobello, West London, supporting and enhancing the lives of people in the local community.

Westway Trust is seeking an experienced and enthusiastic Senior Manager: Communications & Marketing – to lead the Communications and Marketing function, developing and delivering integrated strategies that build Westway Trust’s profile, deepen stakeholder engagement, and amplify the impact of the Trust’s community-centred work across North Kensington.

You will need to have the right blend and balance of strategic, communication, innovation and people skills. You will have experience of supporting and enhancing the lives of people in the local community. You will be an energetic and enthusiastic individual with a commitment to the value of participative community engagement. You will be comfortable in connecting with the wider community, able to listen and gather the views of local people and feed these back into the direction, work and decisions of the Trust.

Key responsibilities of the role include but are not limited to:

• Management and leadership of the communications and marketing team.
• Deliver effective two-way communications activities that reach Westway Trust’s key audiences and give the Trust a good understanding of stakeholder sentiment.
• Be responsible for building and managing strategic partnerships. 
• Be responsible for the impact measurement of the Trust’s engagement and consultation activities. 
• Develop and deliver innovative marketing activities including newsletters that effectively promote the activities of the Trust and certain beneficiaries.
• Work with appropriate stakeholders to build and deliver a marketing and communications strategy to promote the Portobello area including associated materials, digital platforms and activity.
• Develop and deliver a strong strategy for the use of social media and website platforms in support of Westway Trust’s aims and objectives.
• Support community activities and engagement

Essential Experience, Skills and Attributes:

The post holder will have strong management skills, experience of working in complex marketing and communications environments, an ability to work across a range of communications and marketing disciplines, and a commitment to working alongside the people of North Kensington.

Essential:

• Proven track record of developing and delivering high-quality marketing and communications strategies across multiple channels.
• Strong copywriting skills including news features, press releases, social media, marketing materials and executive communications.
• Experience managing complex stakeholder relationships and navigating sensitive issues.
• Experience managing and developing a team to deliver a wide range of work to tight deadlines.
• Demonstrable experience managing budgets and external contractors/suppliers.
• Track record of advising senior executives and gaining buy-in for strategic plans.
• Solid understanding of digital marketing including SEO, Google Ads, CMS platforms, email marketing tools (e.g. Mailchimp), and Google Analytics.
• Experience in PR and media relations, including building and maintaining a press database.
• Demonstrable commitment to equality of opportunity and understanding of the needs of diverse communities.
• Understanding of data protection legislation and GDPR as it applies to marketing databases.
• Capacity to effectively navigate, manage, and de-escalate challenging interpersonal situations, maintaining a supportive and resilient approach when working closely with vulnerable and traumatised groups.

Desirable:

• Relevant qualification (e.g. CIM, CIPR, or degree in marketing, communications or related field)
• Experience working in or with the charity, social enterprise, or community sector
• Knowledge of or connections to the North Kensington area
• Experience promoting community events, cultural programmes, or grant-funded activities
• Familiarity with online design tools like Adobe Pro, and Canva and project management tools like Asana.

The ideal candidate will demonstrate the Trust’s Values— Openness, Integrity, Equity, Sustainability and Courage.

Every day, Centre 404 works alongside people with learning disabilities and their families so they can live fuller, more connected lives. The voices, stories and impact behind that work matter — and we’re looking for a Senior Communications Officer to help make sure they are heard with care, clarity and purpose.

Centre 404 is a community‑rooted health and social care charity in North London, where values shape practice and communications are central to our impact. This is an exciting opportunity to take ownership of our communications across digital channels, campaigns and publications, shaping how Centre 404 is seen and understood.

Working closely with the Director of Children, Young People, Families & Engagement, the Fundraising Manager and colleagues across the organisation, you’ll play a key role in strengthening engagement, supporting fundraising, and ensuring lived experience sits at the heart of everything we communicate.

About the role

• Lead day‑to‑day delivery of Centre 404’s communications across digital channels, campaigns and publications
• Maintain an engaging, accessible and consistent presence across our website, social media and e‑communications
• Create high‑quality, audience‑focused content that brings our work and impact to life
• Handle stories and case studies sensitively and ethically, in line with safeguarding and confidentiality standards
• Maintain and develop Centre 404’s brand and tone of voice, ensuring warmth, clarity and consistency
• Deliver communications campaigns and key publications, including our annual impact report
• Work closely with fundraising colleagues to support supporter engagement and donor communications
• Provide light‑touch media and PR support, including drafting press releases when appropriate
• Act as a trusted point of contact for communications advice across the organisation
• Use feedback and insight to continually improve the quality and effectiveness of our communications
• Manage an agreed communications budget and ensure value for money

This is a standalone role with a high degree of autonomy, offering the chance to make a real difference in a values‑led organisation.

About you

We’re looking for someone who:

• Has experience working in a communications role, delivering activity across multiple channels
• Is an excellent writer with strong editorial judgement and attention to detail
• Understands digital communications, including websites, social media and e‑communications
• Can translate complex or sensitive information into clear, engaging and appropriate content
• Has a strong understanding of accessible, inclusive and audience‑centred communications
• Is comfortable managing their own workload and priorities while working collaboratively
• Brings a thoughtful, ethical and emotionally intelligent approach to storytelling
• Shares Centre 404’s commitment to respect, inclusion, dignity and safeguarding

Experience in the charity, health or social care sector — particularly producing publications or supporting fundraising communications — would be an advantage, but is not essential.

Why work for Centre 404?

At Centre 404, values aren’t just words — they shape how we work every day. We offer a supportive, collaborative environment where your work will have a genuine impact on people’s lives. You’ll have the opportunity to shape our communications, grow your skills and contribute to a mission you can truly believe in.

Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 75 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five-year period.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

Ensuring those who served are always supported.

Founded in 1681, the Royal Hospital Chelsea is home to the Chelsea Pensioners and exists to support Army veterans. Today, that mission continues through care, community, and public engagement.

We are looking for a technically capable and detail-driven Digital Platforms Officer to manage our website and digital platforms day to day. If you are confident working in Drupal, comfortable using tools like Google Analytics and Google Tag Manager, and take pride in keeping systems accurate, structured and reliable, this role will suit you.

Where you’ll fit in

You will join an ambitious Marketing and Communications team focused on raising the Royal Hospital's profile, supporting fundraising, and engaging new audiences. Reporting to the Digital Product Manager, you will play a central role in maintaining the Royal Hospital's digital presence - working closely with colleagues across the organisation to manage platforms in a way that reflects its standards and distinctive character.

What you’ll be doing

You will manage the Royal Hospital Chelsea website and its associated digital platforms, ensuring they remain accurate, accessible, and well maintained.

You will:

• Manage and maintain website content, structure and assets in Drupal
• Act as the first point of contact for website updates and internal requests
• Support digital platforms including ecommerce and ticketing systems
• Support the implementation and ongoing administration of a Digital Asset Management System, ensuring assets are well organised, tagged and used consistently across the organisation
• Monitor website performance using Google Analytics and Tag Manager, supporting campaign tracking, reporting and SEO performance. Experience with Google Ads would be an advantage.
• Coordinate with external suppliers to deliver updates and improvements
• Ensure digital platforms remain compliant with accessibility standards, GDPR and organisational governance requirements

We are looking for someone who:

• Has hands-on experience managing websites in Drupal or a comparable CMS
• Is technically confident, proactively identifies issues and opportunities, and knows when to resolve them independently and when to escalate
• Is organised and methodical, able to manage multiple priorities
• Communicates clearly with both technical and non-technical colleagues
• Takes ownership of day-to-day platform operation, maintaining high standards consistently over time
• Is comfortable working within a structured, heritage-led organisation

It would be desirable if you also have:

• HTML and CSS knowledge
• Experience with ecommerce, ticketing or other transactional platforms
• Prior experience working with a Digital Asset Management System
• Familiarity with Google Ads Manager
• Familiarity with Linux-based or self-hosted web environments, or experience working alongside developers in open-source or managed hosting contexts
• Experience in a charity, public sector or heritage environment

Working at the Royal Hospital Chelsea

This is a historic organisation with a strong sense of identity, standards and community.  We are looking for someone who values that environment and wants to contribute to it.

If you take pride in running reliable, well-structured digital platforms and want to apply that expertise somewhere it matters, this is a chance to do meaningful work at a nationally significant institution - one whose digital presence directly supports how it communicates, engages and delivers impact.

To apply

Early applications are encouraged as we will be reviewing candidates on a rolling basis.

Your covering letter should explain how you approach the day-to-day management of digital platforms, including how you handle competing priorities, maintain standards and work with others. We’re also keen for you to tell us why the Royal Hospital Chelsea and this role appeal to you.

We expect applications to reflect your own experience, judgement and understanding of the role and organisation. Given the nature of this position, we will be looking for evidence of genuine familiarity with the platforms, tools and challenges involved. Applications that appear heavily reliant on AI-generated content are unlikely to progress.

This is a UK-based role requiring regular on-site presence. Candidates must have the right to work in the UK.

Role Summary

Job title: Marketing & Communications Manager
Contract: Full time, 1 year contract (possibility of becoming permanent)
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*) 
Salary: £40k p.a.
Reporting to: Marketing Lead, with a dotted line to Communications Lead
Start date: May 2026 - depending on candidate’s notice period 
Hours: Working hours are 9.30am - 5.30pm, Monday to Friday
(requests for flexible working hours will be considered) 

Other:

• Annual leave is 25 days per year (pro rata) plus standard bank holidays
• Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
• All employees are able to claim 1 hour a week for personal wellbeing
• Pension scheme enrolment and 6% employer contributions (reviewed annually)

(*) Access to office space in London is always available to staff who can't or don't want to work from home. 

If you would like this application pack in a different format (e.g. large print or audio file), please contact us (information in the link provided).

About Julie’s Bicycle (JB)

JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.

The Role

We need a proactive and hands-on Marketing & Communications Manager to drive the delivery of the next phase of our communications and marketing strategies. 

This role is about more than messaging or promotion—it’s about co-creating and delivering a compelling and inspiring narrative of creative climate action. Along with our Marketing and Comms Leads, you will be responsible for our brand, storytelling, content strategy, and creative outputs - originating concepts, internal design work, and driving conversion - ensuring that everything we do reflects our values, amplifies our impact, and deepens our reach across the cultural and climate landscape. You’ll play a key role in supporting our impact by leading our day to day communications delivery.

This will involve deputising for some of the (part time) Marketing and Comms Leads delivery on days when they are not present and contributing across the whole portfolio of work at JB.

This digital-first role includes a strong focus on content development, storytelling, and delivering varied communication campaigns. You’ll be responsible for independently creating, repurposing and distributing engaging content in a consistent voice across our digital channels. Alongside our Marketing Lead and Communications Lead, you will ensure our insights, tools, and narratives are warm, purpose-focused, clear, accessible, and optimised for reach and engagement. You will be someone who thrives on the combination of co-shaping strategic ideas and plans while driving hands-on effective delivery.

As a confident marcomms expert, you will liaise directly with our partner organisations to co-create communications, support joint campaigns, and boost JB’s voice in the broader climate and culture movement. This will involve growing our audiences, media contacts and networks, including welcoming new cultural organisations, creative practitioners, environmental partners, and funders into our network. This role needs a strategic, proactive and flexible individual with enthusiasm for and significant experience of marketing and/or communications.

You will be part of a small Marketing and Communications team and work closely with the rest of JB’s 20-person, supportive and mission-driven team.

Key Responsibilities

Content, Socials & Campaigns

• Lead on the development of timely, engaging, inclusive content across all JB’s digital channels (including copy-writing across channels, website, newsletters and social media).
• Lead on a JB bulletin strategy, with pre-planned themes aligning with our aims and a readership growth plan (working closely with our Marketing Lead and CRM manager) as well as leading on the writing, preparing and distributing segmented bulletins for the sector and key programmes (with content support from across the team).
• Maintain, manage and optimise editorial calendars that reflect our programmes, partnerships, research, and events and regularly engage the programme leads in the process.
• Alongside the Comms and Marketing Leads, oversee and support the production, publication, marketing, distribution and evaluation of JB’s full range of content including podcasts, films, events, briefings, reports, guides and resource libraries related to the climate, nature and justice crisis, ensuring appropriate tone and key messages.
• Leading on the production of marketing and comms packs for outreach on key events and announcements, including associated thought-leadership pieces, and the production of a public annual report.
• Ensure all content is optimised for audience growth, accessibility, and search (SEO, GEO), working closely with our Marketing Lead who leads on our overall web and marketing strategies.
• Sharing responsibility for driving forwards our social media strategy and developing, designing, and scheduling engaging content on social media, working closely with our Social Media Manager and wider marcomms team.
• Receptive, reactive community engagement on social media, including social listening, and supportive and timely responses.
• With support from the Marketing Lead and working very closely with the Programme Coordinator, take ownership of embedding accessibility best practice for events, marketing and across all communications, including preparing transcriptions and integrating captions and alt text, large format materials, audio description and accessible slideshows.
• Managing and optimising JB’s YouTube channel, including the creation of post-event assets to be published across the website.

CRM, Partnerships & Audience Development

• Taking responsibility for the day to day management and maintenance of JB’s newly implemented CRM, ensuring audience segmentation according to latest data protection, use and access requirements (with support from JB’s dedicated CRM Manager, Marketing Lead, and Digital Champions).
• Nurturing relationships with relevant networks and partners, identifying and collating regular updates and opportunities.
• Collaborate with cultural, environmental, and funding partners to co-create engaging shared messaging, campaigns, and communications assets to bring in new business opportunities.

Brand, Creative & Strategy

• Jointly responsible for brand implementation when deputising for Marketing and Comms Leads, ensuring coherence of messaging and tone across all channels and materials. 
• Draft internal and external reference guides for JB’s work, including the preparation of marketing and comms packs for outreach on key events and announcements and the production of a public annual report.
• Take a data-led approach to maximise impact of our marketing and communications, including managing regular marketing and events evaluation, feedback, surveys and audience and engagement analysis. 
• Ensure Julie’s Bicycle’s story, brand, voice, and impact are clearly represented in all collaborations and public-facing materials.
• Profile the JB community, including creating ads, promoting alumni networks, identifying and applying for awards, compiling interviews, brochures, vlogs, blogs, testimonials, and documentation from events.
• Supporting the implementation of the Google Ads charity grant and owning the creative production of associated ads, with support from the Marketing Lead.

Media & External Relations

• Maintain relationships with relevant journalists and media outlets, responding to media opportunities that align with our strategy, and tracking press coverage.
• Support the Director and other team members with media briefings and public communications as needed.
• Some proactive outreach to press and media, coordinating occasional pitches and press releases, along with the Comms Lead.
• When funded opportunities arise, liaise with external PR and media consultants.

Strategy & Project Management

• Drive forward JB’s communications and marketing strategies day to day, positioning JB as a cultural leader in climate action.
• Work with Comms & Marketing Leads to support organisational growth, fundraising, and communicate impact, helping to expand our network and deepen engagement with the arts and cultural sector and the climate and environmental movement. 
• Embed climate justice and equity throughout our communications, ensuring our language, images, and stories reflect a diverse, accessible, and fair transition.
• Champion our core narrative: putting climate action at the heart of culture.
• Ensure projects are managed on time and on budget.

Team & Collaboration

• Work closely with all internal teams—partnership, consultancy, research, advocacy, programmes—to align messaging and amplify impact.
• Contribute to organisational learning, planning, and shared values.
• With the wider marcomms team, strengthen internal editorial and brand sign off processes for publications, media releases and key content.
• Support impact measurement, effective data capture, and communication of impact.

Person Specification

Essential

• Extensive experience (ideally a minimum of five years) in a managerial communications and/or marketing role, ideally within the cultural, environmental, or non-profit sectors.
• Extensive experience (ideally a minimum of five years) in designing/co-designing and delivering successful communications and/or marketing strategies.
• Impeccable writing, editing, and storytelling skills, with a track record of developing impactful clear, creative, and inclusive content.
• Strong experience of having led or managed campaign development, brand implementation, visual storytelling, and communications project management.
• Dedicated and demonstrable project management skills: the ability to meet multiple ambitious deadlines simultaneously and work flexibly, proactively, autonomously and collaboratively across priorities in a fast-changing environment.
• Strong and demonstrable experience in data analysis and data-led communication and marketing campaigns, with project evaluation experience.
• Knowledge of content strategy, SEO, and effective audience engagement practices across digital platforms.
• Extensive practical experience in effectively coordinating social media accounts for a professional setting.
• Demonstrable ability to embed equity, diversity, and commitment to climate justice into communications practice.
• Collaborative and confident communicator and/or marketer with experience working strategically across teams and with external partners.
• Strategic thinker with a demonstrable commitment to Julie’s Bicycle’s mission and values.
• Strong design aesthetic and use of design skills (e.g. Adobe Creative Cloud suite and Canva).
• Experience of working in partnership with organisations and key stakeholders to deliver a shared campaign.
• Significant experience managing a CMS and maintaining and optimising engaging websites.
• Experienced with day to day management of an Email Management System (eg Mailchimp / similar) with an understanding of segmentation practices. 
• Significant experience managing or maintenance of a CRM, with an interest in and understanding of accessibility requirements and data protection best practices.
• Attention to detail and excellent proof reading.

Desirable

• Familiarity with climate and/or cultural policy environments.
• Experience working with funders, public bodies, or large-scale cultural partnerships.
• PR and media relations experience and contacts across digital and print channels.
• Experience of organising media interviews and/or working on press & media campaigns.
• Design, photography, or multimedia experience.
• Experience contributing to organisational growth and development through communications and/or marketing.

Why Join Us?

At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture — where your voice will shape how the cultural sector responds to one of the greatest challenges of our time. 

How to Apply

If you’d like to apply, please complete the application form and equal opportunities monitoring form on our website and submit these by 11.59pm on Sunday 17th May 2026.

Please note that this role does not meet the criteria for Skilled Worker visa sponsorship.

We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.

We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.

If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.

Our commitment to meeting underrepresented individuals in the sector:

Guaranteed Interview Scheme and Positive Action

As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.

This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.

We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.

A note on AI

While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work. 

Thank you for your interest in working at Julie’s Bicycle.

Are you a creative digital campaigner who can turn powerful stories into content that sparks action, builds movements, and drives change to help save lives and stop economic abuse?

About the role

We are looking for an exceptional candidate to play a central role in the delivery of Surviving Economic Abuse’s new digital engagement strategy by producing high-quality, impactful communications and compelling campaigns to extend our reach and to engage, inform and mobilise our audiences.

You will be responsible for managing and growing our digital presence across social media and ensuring this translates into action through our website and newsletters. This will include creating content tailored to victim-survivors and their family and friends, financial services professionals, policymakers, funders and other stakeholders.

As part of this role, you will help us develop and deliver digital campaigns that amplify our campaigning and policy work, as well as deliver communications to support our fundraising, consultancy and training.

About you

We’re looking for someone with proven experience running social media for a brand, organisation or campaign, with demonstrable results such as audience growth, reach, engagement or conversion. You’ll understand how campaigning and activism work, and how to mobilise supporters from diverse backgrounds to help drive meaningful change.

You’ll be a confident digital campaigner who knows how to make an impact across multiple platforms, especially Instagram, TikTok and other video first channels. You’ll have a strong understanding of trends, formats and algorithms, and know how to use them to create scroll stopping content that motivates people to take action.

This role is ideal for someone with bags of initiative, strong creative instincts, and the ability to turn complex issues into compelling digital content tailored to engage and mobilise different audiences.
If you’re excited by the opportunity to use your creativity, storytelling and digital campaign skills to amplify survivor voices, drive real-world impact and help end economic abuse, we’d love to hear from you.

What we offer

• 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays
• Home working
• Flexible working
• 5% Employer Pension Contribution
• Reflective practice
• Employee Assistance Programme
• Enhanced sick pay, family leave and carer’s leave
• The chance to be part of our highly professional, supportive team

To apply

Please apply via our website.

This post is only open to women applicants, as being a woman is considered a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Applications open from 6 May and close at 11.59pm on 26 May 2026. Interviews will take place week commencing 15 June 2026.

Direct applications only – no agencies please.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.

SEA is a Disability Confident Committed, and Kinship Friendly Employer.

About ReachOut

ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.

About the Role

• Contract: Full Time, Permanent (will consider 0.8 FTE)
• Working Hours: 37.5 hours a week – flexible hours around a general 9:00-17:30 working pattern, including some evening/weekend work attending events.
• Location: Hybrid working, flex days in ReachOut’s co-working London office.

Reporting to the CEO, the Corporate Partnerships Manager plays a key role within our organisation, forming part of the Income and Partnerships Team.

We are looking for an ambitious and autonomous fundraiser to develop, deliver and grow our long-term corporate partnerships programme in London, Manchester and new locations in line with our strategy.

The key aim of the role is to secure new, and account manage existing corporate partnerships which will both contribute to ReachOut’s core mission of transforming outcomes for young people constrained by circumstance and help companies to achieve their own Corporate Social Responsibility goals.

How to Apply

• ​Find all the details on how to apply below in the recruitment pack or on our website.
• Deadline: 9am 26th May 2026

Key Dates

• Interview in-person at our London office: 2nd or 3rd June
• Start Date: End of June / Early July

Our commitment to equity, diversity and inclusion

ReachOut is committed to being an inclusive and diverse organisation. We therefore welcome applications from people of all ethnicities, ages, religious beliefs, gender identities, sexual orientations and any other protected characteristics, to provide a diverse range of experiences, ideas and insights into our work. ReachOut wants to increase the representation of our young people amongst our staff, so if you are from these ethnic groups, we would particularly appreciate receiving your applications.

Full time. Permanent
Salary £36,500 - £38,500 per annum
Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility.
 
About the role
As a Digital Marketing Manager you will play a key role in leading our digital marketing communications activity to develop integrated marketing strategies that align with the organisation’s strategic goals, grow brand awareness and create engaging audience-led content across all channels.
 
You will have a huge impact on missing people and their loved ones, creating awareness of our multiple services for children, young people, adults and their families. Your strategy will bring a growing number of people to engage with the cause, and develop our websites as a ‘one stop shop’ for information, support and giving. We have a wide range of audiences for our digital marketing including missing people, professionals, supporters and families. A strong focus of the role is on promoting our services and funded projects with a clear, powerful marketing campaign using paid advertising.
 
You will use your experience running digital campaigns, managing websites, creating engaging content and delivering analytical reports to support teams across the charity with their communications and marketing needs.
 
About you
You will need to have experience of:

• Managing and leading digital growth, such as retention and acquisition, working across a range of digital disciplines e.g. web, mobile, social media, email campaigns, SEO, Paid Ads
• Technical management of websites, SEO and content programmes
• Developing marketing strategies, plans and budgets
• Developing effective customer journeys and optimisation of key marketing channels to increase conversion and improve customer experience
• Managing social media channels (Facebook, Twitter, Instagram, LinkedIn, YouTube) and developing engaging content;
• Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues and other stakeholders;
• Exceptional content creation skills, with ability to create and tailor content to different audiences and platforms with an understanding of optimising content;
• Excellent analytical skills to allow test and learn approach and ability to interpret and apply analytics and audience insight;
• Legal right to work in the UK.

 
What you will get in return
 
You will have the opportunity to collaborate with outstanding external agencies on innovative digital campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise.
 
Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles.
 
You will find plenty of scope for further personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.
 
About Missing People
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.
 
Find out more and apply
If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager.
 
To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.
 
Closing date: 23:59 19th May 2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible.
Interviews: 26th or 27th May 2026
 
You may have experience of the following: Digital Marketing Manager, Digital Communications Manager, Marketing Campaigns Manager, Performance Marketing Manager, Digital Growth Manager, Online Marketing Manager, Digital Engagement Manager, Web and Digital Content Manager, Integrated Marketing Manager, or Digital Acquisition and Retention Manager.
 
REF-228 260