Digital communications and engagement manager jobs

The postholder will play a key role in advancing the communications, campaigns and public affairs work of Southall Black Sisters (SBS), strengthening the organisation’s public profile and amplifying its mission to end violence against women and girls (VAWG), particularly as it affects Black, minoritised and migrant women.

The role will support the development and delivery of strategic communications and campaigns that promote SBS’s services, policy priorities and advocacy work, with particular attention to immigration and no recourse to public funds (NRPF). Working collaboratively with SBS colleagues, project partners and, where appropriate, victim-survivors, the postholder will help ensure SBS’s communications are impactful, ethical and grounded in lived experience.

Through creative and strategic use of digital, media and public-facing platforms, the postholder will contribute to raising awareness, influencing public discourse and strengthening protections and rights for Black, minoritised and migrant victim-survivors.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Role: Director of Fundraising and Communications

Location:Home-based, with regular attendance (2-3 times per month) of meetings in London.

Salary:£70,000

Type: Permanent, full time (37.5  hours per week) or flexible to at least 0.8 FTE

Responsible to:CEO

Responsible for:Head of Communications, Marketing & Digital (and team); Fundraising Managers x 2; Fundraising Assistant

Benefits:   Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme

About the role

Every five minutes, someone, somewhere in the world is told that they have MS. There are currently 2.9 million people in the world living with MS. When you’re diagnosed with MS, in just seconds, the future that you saw for yourself and your loved ones has been shattered. A diagnosis often comes at a time when you’re in the prime of your life, when you should be planning your future, not facing a lifetime of uncertainty. Knowing you have MS can feel incredibly isolating and lonely.

Overcoming MS is here to provide hope: through lifestyle changes, backed by scientific research, a full and healthy life with MS is possible. Could you be the person that helps us get this message of hope through to thousands of people diagnosed each year, their families and friends, and to potential funders?

This role is an essential leadership role in Overcoming MS, working as a key member of a small Senior Leadership Team, in partnership with the Chief Executive and Director of Services. The Director of Fundraising & Communications is responsible for driving income generation, strengthening the charity’s profile, and embedding marketing and digital excellence across all areas of work.

Job summary:

You will set both strategic direction and deliver hands-on activity, overseeing all fundraising streams, communications, digital platforms, and supporter engagement. You will develop integrated strategies that maximise limited resources, grow sustainable income, amplify our impact and ensure the charity communicates with clarity, consistency, and purpose.

You will lead a small team of fundraisers, marketeers and communicators to deliver to our current organisational plans, whilst developing longer term plans to extend our reach and our income base. You will work proactively and independently to build relationships, develop innovative campaigns and provide the support that enables our service delivery to function.

You will be expected to provide a high standard and quality of impact across a range of activities and projects, being fully aware of and upholding the charity’s values, and taking responsibility for modelling these to others across the organisation and to the wider community.

Key responsibilities:

1. Strategic & organisational leadership

• Lead the development and delivery of an integrated fundraising, communications, and digital strategy aligned with the charity’s mission and growth ambitions.
• Provide senior leadership input into organisational planning, impact reporting, and strategic development.
• Manage departmental budgets, forecasting, and performance monitoring.
• Foster a collaborative, values-driven culture and support wider organisational priorities.

2. Fundraising leadership

· Drive sustainable income growth across key fundraising streams:

o Individual giving and regular giving

o Major donors

o Trusts and Foundations

o Corporate partnerships and sponsorships

• • Community and challenge events
• Personally manage selected high-value supporters and partnerships.
• Develop compelling cases for support, pitches, and fundraising campaigns.
• Ensure excellent donor journeys and stewardship, supported by effective digital and CRM systems.
• Maintain compliance with fundraising best practice and regulations.

3. Communications, brand & digital

· Transform our approach to raising awareness – both of the connection between healthy lifestyle and MS, as well as Overcoming MS itself – ensuring we reach people with MS and their families at the earliest point of a diagnosis.

• Lead Overcoming MS’s communication strategy to significantly grow visibility, engagement and trust, with everyone affected by MS, the Overcoming MS community, donors and fundraisers, and other key stakeholders.

• Ensure digital and communication tools, channels, systems and platforms underpin and are able to maximise opportunities for all fundraising, communications, and operational activity.
• Use communication and marketing techniques to amplify the impact of our services and increase our reach, ensuring maximum take up.
• Oversee the charity’s website, ensuring strong user experience, accessibility, SEO performance, and conversion optimisation.

• Oversee production of high-quality, tailored content for digital, print, and social channels.

• Oversee digital supporter acquisition and retention: paid ads, email marketing, marketing automation, and analytics.

5. Campaigns & public engagement

• Lead fundraising, awareness and media campaigns across digital and traditional channels.
• Use data, insights, and analytics to optimise campaign performance and supporter engagement.

6. Other

• Provide regular performance reports to the CEO and Board, including financial updates, campaign metrics, and risk management.
• Maintain up-to-date knowledge of fundraising regulation, data protection, accessible communications and digital governance, ensuring all our activities are compliant.
• Ensure that all activities uphold the charity’s values, safeguarding practices, and ethical commitments.
• Represent the charity externally at events, conferences, and partner meetings.

PERSON SPECIFICATION

Essential experience

• Senior leadership experience within a charity or non-profit organisation, ideally in a small team or resource-limited environment.
• Proven track record of generating income across multiple fundraising streams.
• Experience leading digital, communications, and/or marketing functions.
• Demonstrable experience of measurable impact within a small organisation, through increasing income generation or significant reach.
• Demonstrable experience of content creation, audience engagement and strong message creation.
• Experience of delivering integrated campaigns, including overseeing media and digital engagement, with demonstrable outcomes.
• Experience managing donor relationships, funder reporting, and high-quality proposals.
• Budget management and strategic planning experience.
• Significant experience of managing external providers, agencies, suppliers and partners, managing relationships to achieve better terms, service or outcomes, overcoming difficulties or retendering where required.

Essential skills & competencies

• Strong digital skills: CRM systems, website CMS, email marketing tools, social media management, analytics, and digital fundraising techniques.
• Excellent written and verbal communication, with the ability to craft compelling stories and proposals.
• Relationship-building ability with donors, partners, media, supporters, and stakeholders.
• Creative and data-driven approach to engagement, marketing, and income generation.
• Strong knowledge and understanding of fundraising, communications, GDPR, safeguarding, accessibility and other standards.
• Ability to balance strategic leadership with hands-on delivery.
• Strong organisational, planning, and project-management skills.

Personal attributes

• Passion for the work that Overcoming MS does and the communities we serve.
• Highly adaptable, resilient, and comfortable working in a fast-paced, small-team environment.
• Understanding of an organisation with a dispersed, remote team across a wide geography.
• Collaborative, supportive, and able to inspire confidence internally and externally.
• Proactive, solutions-focused, and committed to continuous improvement.
• Integrity, discretion, and a commitment to ethical fundraising and responsible communications.
• Excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds.
• Excellent interpersonal skills
• Fully committed to Overcoming MS’s values

Desirable

• Experience with a charity from the health sector or an understanding of multiple sclerosis or other neurological conditions.

Legasee is a charity committed to ensuring that future generations can learn about our history through the personal recollections of the men and women who witnessed it first-hand. We provide students, teachers and researchers with unique access to a high-definition video archive of interviews with veterans and civilians connected to British military conflict from 1939 to the present day.

We are now seeking to recruit an experienced Project Manager to oversee the delivery of a major new oral history project focusing on the Aden Emergency, made possible thanks to a grant from the National Lottery Heritage Fund. At its heart, the project will record the oral histories of 30–40 veterans and civilians whose lives were shaped by service in, or connection to, Aden during the final years of British rule.

The Project Manager will have overall responsibility for project planning, delivery, reporting and budget controland will work closely with project partners and funders to ensure that agreed outcomes are met. The role will provide leadership and direction to the project team and its volunteer network, ensuring that activity is well coordinated, realistic and delivered to a high standard.

The recorded testimonies will form a permanent digital archive and support public engagement, interpretation,and learning, ensuring that the experiences of those who served are not forgotten. A key part of the role will be the recruitment, coordination and ongoing support of a part-time Project Coordinator.The Project Coordinator will lead volunteer engagement, research support, transcription, and day-to-day project activities.

Education is central to the project. The Project Manager will oversee the development of educational activity delivered in partnership with schools and community groups, ensuring that young people are supported to explore the history and legacy of the Aden Emergency through original research, oral history and the thoughtful use of digital technologies. This work will result in the creation of new teaching resources, deeper community engagement and strengthened links with educational and cultural institutions nationwide.

The role is home-based, with flexible working hours agreed to ensure effective delivery of the project and coordination with partners.

If successful, your role will be:

• To work with the charity, its partners and the Project Steering Group to complete the project, in line with the requirements of the National Lottery Heritage Fund and within a rigorous evaluation framework.
• To work with the lead oral historian to create a video archive of the personal experiences and observations of up to 40 veterans of the Aden Emergency and ensure that all participants are supported throughout the entire process.
• To work with volunteers and project partners to develop and launch a new interpretation. 
• To work with a local school to deliver creative ways of learning about oral history.
• To be responsible for the overall recruitment, training and participation of all volunteers in the Project,ensuring that they benefit from their involvement by gaining new life skills and a greater understanding of the role of veterans of the Aden Emergency.

In the first instance, please send a covering letter detailing why you think you are best suited to the role along with an up-to-date CV.

Thank you for your interest in our work and best of luck.

Role: Fundraising Manager

Location:Home-based within the UK, with regular attendance (approx monthly) of meetings, mostly held in London, and to support fundraising events.

Salary:£35,000 (FTE equivalent)

Type: Flexible to full or part-time. Minimum 3 days per week.

Responsible to: Director of Fundraising & Communications

Responsible for: Fundraising Assistant

Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme

We are seeking a dynamic, creative and results-driven Fundraising Manager to join our team. This role is ideal for someone with a passion for fundraising, relationship-building and supporting the growth of a small charity. As our Fundraising Manager, you will implement our fundraising strategy across multiple channels. You will work closely with senior leadership, colleagues and volunteers, to build and sustain our donor base while helping to diversify our funding sources.

Key responsibilities:

1. Fundraising planning and execution:

· Develop and implement fundraising plans to achieve annual income targets from diverse funding sources.

· Manage a range of fundraising activities, with a specific focus on individual giving, legacies, corporates and other philanthropic activities.

· Create compelling cases for support, donor communications, and fundraising materials.

· Explore new fundraising opportunities, particularly in the digital environment, and make recommendations for implementation.

2. Donor relationship management:

· Build and maintain relationships with current and prospective donors and fundraisers.

· Implement stewardship plans for donors at all levels to enhance donor retention and loyalty.

· Manage donor database and track donations, ensuring accurate records of giving and engagement.

3. Event management:

· Plan, promote, and execute fundraising events, including supporting third party events, virtual campaigns and donor engagement activities.

· Offer high quality stewardship to supporters.

· Coordinate logistics, suppliers and volunteers for events.

· Manage event budgets and track event-related income and expenses.

4. Collaboration and team support:

· Work closely with the communications and marketing teams to create fundraising campaigns and materials.

· Collaborate with senior leadership to develop fundraising priorities and strategies.

· Provide support and guidance to volunteers involved in fundraising activities.

5. Reporting and analysis:

· Monitor, evaluate, and report on fundraising performance, providing regular updates to leadership and stakeholders.

· Analyse trends in donor giving and provide insights for future fundraising efforts.

PERSON SPECIFICATION

Essential attributes:

· Proven experience in fundraising, donor relations, or a related field (ideally in a small charity setting).

· Excellent written and verbal communication skills, with the ability to create compelling fundraising materials and reports.

· Strong organisational and project management skills, with the ability to manage multiple tasks and deadlines.

· Ability to work independently, remotely, and as part of a small team.

· A passion for the mission and values of Overcoming MS and a genuine desire to make a positive impact.

· Willingness to work closely and effectively with donors to design/curate compelling fundraising initiatives.

· A ‘digital-first’ mindset: confident with integrating digital platforms and channels across all fundraising activities

Desirable attributes:

· Creative thinker with the ability to develop new and innovative fundraising strategies.

· Enthusiastic, with a positive, can-do attitude and the ability to inspire others.

· A strategic approach to relationship-building and donor stewardship.

· Ability to build effective relationships with third party suppliers, platform providers etc.

· Experience with customer relationship management systems (we currently use Dynamics 365).

· Excellent eye for detail, works to deliver high-quality work.

· A proactive approach to their work and able to identify opportunities and solutions. 

Cambridge Science Centre
For more than ten years, Cambridge Science Centre (CSC) has been sparking
curiosity and a love of STEM (science, technology, engineering and mathematics) in
young people across the East of England.

Job Description
This role is central to positioning CSC as the leading small-to-medium-sized science
centre and STEM engagement organisation in the UK. Working with the CEO and
Directors, you will help identify opportunities, shape CSC’s marketing strategy, and
translate that into an objective-led plan of action. You will be responsible for all CSC
marketing campaigns and activity, owning the brand and its development across all
key audiences, including the public, community groups, teachers and school leaders,
corporate CSR teams, and educational grant providers.
You will lead CSC’s marketing partnerships and publicity channels, including the
website, social media, YouTube, and press contacts. You will set the strategic
direction that informs our creative approach, energising staff to push creative
boundaries across video, social media, digital platforms, and live engagements.
In addition, you will ensure the organisation is supported with up-to-date collateral
across all major functions and initiatives, while fostering a customer-focused approach
through media and marketing skills training across the organisation.
Key Responsibilities
● Develop and manage all CSC marketing and advertising activity, strategically
prioritising initiatives to achieve annual targets within the marketing budget.
● Own all aspects of CSC’s brand and the development of CSC’s storytelling
framework, ensuring content consistently communicates impact, inclusivity,
scientific curiosity, and community value.
● Support the CEO in the development and revision of a multi-year marketing
strategy, identifying top-priority objectives for focused campaigns which you
will then own.
● Maintain a cross-organisation annual marketing plan and quarterly update
schedule with key staff members to help identify ongoing opportunities to
promote CSC activities, products, community engagements and programmes.
● Working with the broader CSC team, create and manage a marketing content
development plan, including case-studies, blogs and social-media threads, to
best seize publicity opportunities and achieve annual marketing objectives.
● Establish annual marketing targets, and own and track marketing metrics
across all key audiences, including the public, schools, community groups,
corporate partners, and the informal education sector, including quarterly
reports on progress.
● Identify and manage marketing risk for the organisation, including considered
fast-response on public platforms as appropriate.
● Develop and manage all CSC marketing relationships with partners and
press.
● Own all press and publicity channels, driving up quality engagement with CSC
through the CSC website, social media, YouTube, etc.
● Create and manage a CSC collateral database, ensuring responsiveness to
business development priorities.
● Empower and upskill CSC staff to actively support marketing campaigns and
storytelling efforts.

3
● Ensure that community and partner engagements are effectively supported
with marketing and awareness-raising initiatives.
Person Specification
Essential Criteria
● Significant experience in a senior marketing role, including annual budget
planning, press engagement, and campaign management.
● Proven experience in brand development and stewardship of brand identity.
● Experience in managing publicity channels, including websites and social
media.
● Experience in setting marketing targets and measuring progress to achieve
specific business development objectives.
● Experience in business-to-consumer advertising, ideally within a family, youth,
or event-oriented organisation.
● A people person: you enjoy working with others to help bring their stories to life.
● Excellent verbal and written communication and presentation skills.
● Driven to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and
partners across a wide range of projects.
● Competent with digital tools, comfortable working with digital content and
analytical platforms.
Able to achieve a satisfactory enhanced DBS check.
Desirable Criteria
● Business-to-business marketing, and business partnership marketing
experience
● Relevant business, charity or educational press contact network
● Work with community- and value-based organisations
● Experience in developing and maintaining product and marketing collateral
● Experience in science communications or of working with families, adults and
children
● Customer service skills and experience
● Level 3 or equivalent qualifications in a STEM subject
● Full clean driving license

Job title: Head of Fundraising and Communications

Salary: £45,000

Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-5 days per week, depending on business need. We cannot offer fixed days at home).

Contract: Permanent

Hours: 35 hours per week

Reporting to: CEO

Direct Reports: Fundraising Manager, Senior Campaigns Manager

Indirect Reports: Communications Officer

Job Description

About the role

The Head of Fundraising and Communications will lead the development and delivery of a systematic, data-driven, and project-managed approach to fundraising and communications — driving sustainable income growth and raising the charity’s profile and influence.

This role is first and foremost a fundraising leadership role. As the charity’s strategic lead for fundraising, they will shape and expand our income streams, strengthen systems and processes, and build a high-performing team to help us reach more young people with our vital work. They will also lead on external communications and storytelling, ensuring our narrative is compelling, consistent, and rooted in the powerful impact of our programmes.

While this role will oversee a team of three, the postholder will be hands-on and deeply involved in the systems and practices they implement, ensuring excellence in both strategy and delivery.

This newly created role is a key position on the Senior Leadership Team, working closely with the CEO, Deputy CEO, and Head of Programmes to deliver The Ben Kinsella Trust’s vision and strategy.

As part of a small charity making a big impact, you will play a central role in ensuring Ben’s legacy continues to educate, empower, and inspire thousands more young people across London and beyond.

Key Responsibilities

  Fundraising

• Provide strategic leadership and direction for all fundraising activity, ensuring a systematic and dependable approach to income generation.
• Develop and deliver a long-term fundraising strategy that supports sustainable growth and diversification across grants & trusts, corporate donors, major donors, individual giving and community fundraising.
• Build and manage relationships with key funders and donors, working with the CEO and Fundraising Manager to cultivate and steward major partnerships.
• Maintain oversight and final sign-off of major and high-value funding applications to grants & trusts, corporate donors and major donors, ensuring they are well-structured, hold a compelling narrative, and are of the highest quality.
• Implement systems, processes, and KPIs to monitor performance, track pipelines, and drive continuous improvement.
• Provide strategic fundraising insight and reporting to the Senior Leadership Team and Board.

  Senior Leadership Team

• Play a full and active role as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and culture.
• Introduce and refine systems, processes, and workflows to improve efficiency and collaboration across departments.
• Support strategic planning and financial forecasting, particularly in relation to income generation and communications activity.

  Communications and Marketing

• Develop and implement a comprehensive external communications strategy, providing strategic leadership communications and campaigns and ensuring alignment with the charity’s mission and priorities.
• Shape and oversee the charity’s external narrative, ensuring our storytelling is compelling, consistent, and rooted in impact.
• Oversee the charity’s external communications and brand, ensuring all public-facing content is high quality, consistent and strengthens the charity’s reputation.
• Lead the charity’s digital communications, including the website, social media, online campaigns and paid advertising; to grow awareness, engagement and support.
• Lead the creation of high-quality marketing materials and publications to support fundraising, advocacy, and service delivery.
• Use data and insight to evaluate effectiveness and inform future strategy.

  Finance

• Responsible for the Fundraising and Communications budget and any related contracted services budgets, and any relevant restricted funds.

Person Specification

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.

This role is first and foremost a fundraising leadership role, with strategic communications as a closely linked responsibility. While we’ve set out the skills and experience we’re looking for, we know that no one will bring everything. If you have significant fundraising experience and are confident leading strategy, with experience of communications or a willingness to further develop in this area, we would really encourage you to apply. Please feel free to get in touch for a friendly conversation about the role and your application.

Experience 

• Significant experience in a senior fundraising role, with a demonstrable track record of developing and delivering successful multi-stream income generation strategies.
• Experience overseeing complex high-value fundraising applications and partnerships across a broad funder base, such as trusts and foundations, corporate sponsors, major donors and public-facing campaigns.
• Leadership and team management experience, with the ability to motivate and develop others.
• Experience managing budgets and working closely with finance colleagues on planning and forecasting.
• Experience in leading or contributing to strategic communications, engagement or PR activity within a charity, campaigning or mission-led organisation.
• Experience of working with a CEO, Senior Leadership Team and/or Board of Trustees to support organisational growth, strategic planning and decision-making.
• Experience of developing or contributing to monitoring, evaluation and reporting frameworks to assess fundraising and communications performance and impact

Skills and Knowledge

• Written communication and editing skills, with the ability to produce clear, accessible and persuasive content for fundraising applications, donor communications, campaigns and public-facing materials.
• A storyteller who can translate data and impact into emotionally compelling narratives that inspire support.
• Strategic thinking skills, with the ability to translate organisational priorities into clear, deliverable fundraising and communications plans.
• Organised, systematic, and process-oriented; with the ability to design, implement and manage effective systems for project management, pipeline tracking, KPIs and reporting.
• Project management skills, with the ability to manage multiple priorities and deadlines with a calm and methodical approach.
• Confident in the use of digital and cloud-based systems (such as CRMs, project management tools and analytics platforms) to inform decision making and continuous improvement.
• Interpersonal and influencing skills, with the ability to build trusted relationships with donors, partners, colleagues and senior stakeholders.
• Familiarity with issues relating to youth violence, education, or social justice.
• An understanding of knife crime, youth violence, and other key current issues affecting young people.
• Ability to work independently, with initiative, and manage multiple priorities and projects effectively.

Key Attributes and Values

• Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
• Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
• Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
• Strategic thinker with leadership presence – able to set direction, make informed decisions, and inspire confidence across the organisation.
• Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
• Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Enhanced sick policy
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities

Do you live and breathe social media, love creating content and want to make a real difference to students’ lives?

We’re looking for a Communications & Digital Content Officer to help shape how students see, hear and experience their Students’ Union. You’ll be at the heart of our digital presence, leading our social media channels, creating impactful content and helping us tell powerful stories about our work, our campaigns and our amazing students.

This is a brilliant role for someone who’s confident with content creation, enjoys working across multiple projects, and wants to use their creativity to support a diverse student community.

What you’ll be doing

In this role, you will:

· Lead our social media channels – including Instagram, TikTok, X and LinkedIn – planning content, posting regularly and driving engagement.

· Create multimedia content – from short-form videos and Reels to graphics and photography – that brings our services, events and campaigns to life.

· Work with student content creators – briefing and supporting them to produce fun, relevant and inclusive content that reflects student voices.

· Support key campaigns and events – such as Freshers, elections, liberation campaigns and major SU events, making sure they are highly visible and well-promoted.

· Produce videos and digital stories – planning, scripting, filming and editing content for social media, presentations and marketing activity.

· Design digital and print materials – from posters and screens to social assets and email graphics, ensuring everything aligns with our brand.

· Create engaging copy – writing emails, newsletters, web content and posts tailored to different student audiences.

· Use insight and analytics – tracking performance through Google Analytics, CMS data and social media tools, and using this to improve what we do next.

You’ll be part of a supportive Communications Team, working closely with colleagues across the organisation to help us reach under-represented groups, champion student voice and increase participation in all that UWLSU offers.

Who we’re looking for

We’d love to hear from you if you:

· Have experience managing multiple projects and deadlines.

· Are confident using social media platforms in a professional context.

· Can create or edit content using tools such as Adobe Suite, Canva, Capcut or similar.

· Enjoy writing clear, engaging copy tailored to different audiences.

· Are curious about analytics and keen to use data to inform your work.

· Have an eye for design and an understanding of branding.

· Are full of ideas, open to feedback and excited to try new things.

You don’t need to tick every box to apply. If you have the passion, creativity and willingness to learn, we’d still love to hear from you.

Why work for UWLSU?

At UWLSU, we’re proud to represent and support a culturally diverse, inclusive and ambitious student community. We are:

· Inclusive – we welcome and celebrate different perspectives.

· Collaborative – we work together with students and staff to make things happen.

· Informed & Innovative – we use insight and creativity to drive change.

· Committed & Empowering – we back our staff and students to do their best work.

You’ll join a friendly, supportive team where your ideas are valued, your development matters and your work has a direct impact on students’ lives

Are you an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.

About the role

Reporting to the Digital Product and Delivery Lead, you’ll be at the centre of a multidisciplinary digital team, developing products and services to support Shelter’s income generation, advocacy campaigns and advice services.

As part of the Digital Team, you’ll work with disciplines including front and back-end development and user-centred designers, as well as with adjacent teams of specialists in marketing, creative, and campaigning teams.

You’ll develop Shelter’s ability to be user and data-led, leading on the planning, delivery, maintenance, and optimisation of a range of digital products.

Role specifics

A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.

You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.

 An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter’s Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information and tailored support. We have a committed, dedicated staff team, and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Communications Officer, your responsibilities will include:

• Raising the profile of Carers First by creating engaging and accessible content across digital and offline channels

• Supporting increased local presence and visibility of Carers First across the areas we work

• Assisting with the development and delivery of campaigns and projects, helping to increase engagement and promote our work locally

About you

To be successful in this role you will need:

•  Some experience supporting communications and stakeholder engagement activities across a range of channels

• The ability to help deliver campaigns and contribute to the implementation and monitoring of communications plans

• Awareness of how analytics can be used to measure performance and support improvement

• Good written and verbal communication skills, with attention to detail and accuracy

• Well organised, with the ability to prioritise tasks and meet deadlines

• Good IT and digital skills, including use of Microsoft Office and familiarity with digital tools such as email platforms, CMS, and social media scheduling software

• Positive interpersonal skills, able to build relationships and work collaboratively as part of a team

• Motivated and reliable, able to work with some independence while seeking guidance when needed, and committed to the charity’s values

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to Apply

For a full job description and to apply, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process

The closing date for applications is 5.00pm on 26 January 2026.

Each application will be assessed against the Person Specification and successful candidates will be invited to an interview via Teams on Tuesday, 03 February 2026. Time to be advised.

Reporting to:   Communications & Marketing Manager

Contract: Permanent; Full time 37.5 hours per week Monday to Friday. Some evening or weekend working will be required as part of this role. 

Location: Hybrid. Home working with minimum of 40% of contracted hours at our office in Welwyn Garden City. Candidates must be based in the UK and within reasonable commuting distance to our office in Welwyn Garden City, Hertfordshire.

Job purpose

The Communications & Marketing Officer is a key role within our busy Communications Team. They will support the wider Willow team in delivering on plans to raise the charity’s profile and increase supporter engagement. The Communications Team supports the communications needs of all teams across the organisation.

Principal responsibilities and duties

• Contribute to, and help to evolve, Willow’s communications activity, including emails, website, marketing and social media
• Work with the Willow teams to plan and deliver a regular calendar of content, ensuring the communication and marketing needs of colleagues across the organisation are met
• Manage the promotion of fundraising campaigns and events
• Engage with press, supporters, beneficiaries, partners, volunteers and medical professionals to help establish Willow as a national brand
• Gather and create engaging content, including case studies, images and videos, to be used to raise awareness of Willow’s work locally and nationally
• Develop and manage working relationships with creative agencies, printers and freelancers to deliver high quality communications, on time and within budget
• Use analytics tools to report back on performance and identify learnings and opportunities
• Attend Willow and third-party events, providing communications support including social media posting, videography, photography and media management
• Work with the managers of Willow’s shops to deliver a program of communications projects and activities to engage new donors and customers
• Work with Communications Team colleagues to plan and deliver activity to support the Digital Comms Strategy, Ambassador & Influencer Strategy, Growth plan and key themes and projects
• Be an active member of the team and charity as a whole and undertake training and skills development and keep up to date with the changing requirements of the role and the external environment
• Undertake other duties that may be required as part of the role

Person Specification 

• Experience of working in a busy marketing/PR/communications team, ideally in a charity environment
• A responsive, confident self-starter who is enthusiastic and highly motivated
• Excellent planning, time-management and organisational skills with ability to stick to timetables for delivery of work and meet deadlines under pressure
• Able to express ideas clearly, both verbally and in writing, with an ability to adjust tone and content appropriately for different target audiences
• Strong copywriting and editing skills with the ability to turn complex information into compelling stories and content
• Ability to think creatively, offering new ideas, concepts and solutions
• Experience of developing multi-channel communications plans and taking a communications campaign forward through different digital and offline channels
• Design skills, particularly in creating and/or overseeing the design of visually appealing digital and non-digital content which adheres to brand guidelines
• Experience of using analytics and other tools to report on performance of campaigns
• Experience of media relations and evaluating media coverage and PR
• Experience of using social media as a professional communications tool
• Experience of producing and editing photo and video content
• Experience of using software including Microsoft, Canva or other design tools, Google Ads, analytics tools, email marketing platforms, website CMS systems (we use Wordpress) and charity databases (we use Raiser’s Edge)
• Organised and able to keep good records for data protection, confidentiality and financial purposes
• Knowledge of the digital charity landscape, including best practice for social media, web content creation and engagement strategies

Other

• Full driving licence required as regular travel across the county will be part of the role, in particular to our retail stores and events. Some national travel may be necessary on occasion.

General

We offer the following competitive benefits package:

• 25 days annual leave plus bank holidays
• Hybrid working arrangements
• Life Assurance and Group Pension Fund
• Season ticket loan
• Cycle to work scheme
• Flexible Working policy
• Employee assistance programme

Role Summary

Job title: Communications Lead
Contract: Part-time (80% FTE), permanent position 
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*) 
Salary: £44k p.a. (pro rata)
Reporting to: Director of Julie’s Bicycle
Start date: Ideally beginning of March 2026 - depending on candidate’s notice period 
Hours: Working hours are 9.30am - 5.30pm, Monday to Friday
(requests for flexible working hours will be considered) 

Other:

• Annual leave is 25 days per year (pro rata) plus standard bank holidays
• Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
• All employees are able to claim 1 hour a week for personal wellbeing
• Pension scheme enrolment and 6% employer contributions (reviewed annually)

(*) Access to office space in London is always available to staff who can't or don't want to work from home. 

If you would like this application pack in a different format (e.g. large print or audio file), please contact us (information in the link provided).

About Julie’s Bicycle (JB)

JB is a leading non-profit putting climate action at the heart of culture. We believe that creativity is a powerful catalyst for change — and that the arts and cultural sector has a vital role to play in building a just, regenerative future.

For over 15 years, we’ve worked with artists, cultural institutions, funders, and policymakers to mobilise creative climate leadership and action through advocacy, research, policy influence, training, path-finding projects and community building. We champion climate justice, centre equity, and believe that environmental solutions must be driven by cultural shifts as well as systems change. For more information on all our programmes, please visit our website.

The Role

We’re seeking a visionary and collaborative Communications Lead to lead the next phase of our communications strategy. This role is about more than messaging — it’s about shaping a compelling and inspiring public voice for creative climate action.

You will be responsible for our brand, storytelling, content strategy, and creative outputs—ensuring that everything we do reflects our values, amplifies our impact, and deepens our reach across the cultural and climate landscape. You’ll also play a key role in supporting our impact including welcoming new cultural organisations, creative practitioners, environmental partners, and funders into our network.

This is a digital-first communications role, with a strong focus on content development, storytelling, and designing varied communication campaigns. You’ll oversee our editorial voice across blogs, email, social media, and digital content. Alongside our Marketing Lead, you will ensure our insights, tools, and narratives are warm, purpose-focused, clear, accessible, and optimised for reach and engagement. You will be someone who thrives on the combination of ambitious strategic thinking and delivering content and projects on the ground.

You will collaborate with partner organisations to co-create communications, support joint campaigns, and ensure our voice is visible and aligned in the broader climate and culture movement. And while press/media remains part of the role, your primary focus will be digital content, brand positioning, and reaching new audiences.

You will be part of a small Marketing and Communications team and work closely with the rest of JB’s 20-person, supportive and mission-driven team.

We encourage people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from people of colour and those who self-identify as disabled.

Key Responsibilities

Strategy & Leadership

• Develop and deliver an inclusive, digital-first communications strategy that positions Julie’s Bicycle as a cultural leader in climate action.
• Work with senior leadership to drive communications that support organisational growth, impact and fundraising, helping to expand our network and deepen engagement with the arts and cultural sector and the climate and environmental movement.
• Embed climate justice and equity throughout our communications, ensuring our language, images, and stories reflect a diverse, accessible, and fair transition.
• Champion our core narrative: putting climate action at the heart of culture.

Brand, Creative & Campaigns

• Lead on brand implementation, ensuring coherence of messaging and tone across all channels and materials.
• Deliver innovative and values-led communications campaigns in collaboration with partners and internal teams. Lead on key messaging, ensuring we are consistent and confident across all our channels.
• Take a data-led approach to maximise impact of our communications.
• Oversee design and creative production for campaigns, reports and digital content, (working alongside our Marketing Lead and with support from external designers/freelancers).
• Ensure communications projects are managed on time and on budget.
• Develop and implement communications for newer target audiences in particular leaders and change-makers across the environmental sector.
• Collaborate with our Marketing Lead to co-develop mar/comms strategies for individual programmes and projects, working closely with our programme leads.

Content & Digital

• Develop engaging, inclusive content across web, blogs, newsletters and social media.
• Shape and oversee editorial calendars that reflect our programmes, partnerships, research, and events.
• Lead on our content management and storytelling strategy.
• Ensure all content is optimised for audience growth, accessibility, and search (SEO), working closely with our Marketing Lead who leads on our overall web and SEO strategy.
• Support on the production of public reports and external briefing materials, ensuring appropriate tone and key messages.
• Manage internal and freelance team members producing social media content.

Partnerships & Profile

• Collaborate with cultural, environmental, and funding partners to co-create shared messaging, campaigns, and communications assets.
• Ensure JB’s story, voice, and impact are clearly represented in all collaborations and public-facing materials.
• Support JB’s role in coalitions and networks by developing communications that reflect collective aims and shared values.
• Work with the JB CEO and programme leads to create and implement a strategy for public-facing thought leadership.

Media & External Relations

• Maintain relationships with relevant journalists and media outlets, responding to media opportunities that align with our strategy.
• Support the Director and other team members with media briefings and public communications as needed.
• When funded opportunities arise, lead liaison with external PR and media consultants.

Team & Collaboration

• Line manage / support the management of the Marketing and Communications Coordinator.
• Work closely with all internal teams — partnership, consultancy, research, advocacy, programmes — to align messaging and amplify impact.
• Contribute to organisational learning, planning, and shared values.
• Support the implementation and day to day running of JB’s new CRM.
• With the Marketing Lead, strengthen internal editorial and brand sign off processes for publications, media releases and key content.
• Support impact measurement and communication of impact.

Person Specification

Essential

• Substantial experience in a senior communications role, ideally within the cultural, environmental, or non-profit sectors.
• Significant experience in designing and delivering successful communications strategies.
• Exceptional writing, editing, and storytelling skills, with a track record of developing clear, creative, and inclusive content.
• Strong experience in campaign development, brand implementation, visual storytelling, and communications project management.
• Knowledge of content strategy, SEO, and audience engagement across digital platforms.
• Demonstrable ability to embed equity, diversity, and commitment to climate justice into communications practice.
• Collaborative and confident communicator with experience working across teams and with external partners.
• Strategic thinker with a commitment to Julie’s Bicycle’s mission and values.
• Strong design aesthetic and use of design skills (e.g. Adobe Creative Cloud suite and Canva).
• Strong project management skills: the ability to meet deadlines and work flexibly across priorities in a fast-changing environment.
• Attention to detail and excellent proof reading.

Desirable

• Familiarity with climate and/or cultural policy environments.
• Experience working with funders, public bodies, or large-scale cultural partnerships.
• PR and media relations experience and contacts across digital and print channels
• Design, photography, or multimedia experience (or managing those with those skills).
• Experience contributing to organisational growth and development through communications.

Why Join Us?

At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture — where your voice will shape how the cultural sector responds to one of the greatest challenges of our time. 

How to Apply

If you’d like to apply, please complete the application form and equal opportunities monitoring form on our website and submit these by 11.59pm on Sunday 18th Jan 2026.

We are committed to being an Equal Opportunities Employer; we welcome applications from all suitably qualified persons regardless of their race, gender, disability, culture, religion/belief, sexual orientation or age.

Please note, this post is open to people who already have the right to live and work in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa.

A note on AI

While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work. 

Thank you for your interest in working at Julie’s Bicycle.

Starting salary in the range of:  £33,141 to £35,855

Working pattern: Full-time (35 hours per week) - some out of hours work may be required for events. 

Pension: USS

Annual leave: 25 days plus bank holidays, 3 well-being days per year (leave), an extended Christmas closure, and an employee benefits package.

Location: Hybrid and flexible working (core hours between 10am-3pm); split between remote working and our office based in central London with occasional UK-wide travel. There is a mandatory, in-person team day once a month in our office near Euston and expected attendance at relevant in-person events (typically up to 5 days per month).

Reports to: Director of Operations and Membership

 

Purpose:

The Events and Communications Officer will be responsible for supporting both membership events and communications activities.  The ECO will work with both the Communications Manager and the Membership and Events Manager to ensure membership data is up-to-date, to track membership engagement, to support the organising and delivery of our events, and to craft and broadcast digital content and media outputs.  This role requires a proactive, dynamic, and driven individual with excellent communication skills, an understanding of event management, confidence and experience using CRM databases and Excel, along with social media skills and an ability to spot new media opportunities. The ideal candidate will be highly organised, confident and adept with CRM systems, and enthusiastic about delivering excellent service to members whilst helping to promote the organisation's work across digital channels.

Key Responsibilities

Membership and Events Support

1. Working closely with the Membership and Events Manager to deliver  strategies for recruiting, retaining, and engaging members. 

2. Maintain and update the CRM system, ensuring accurate records and consistent data standards.

3. Support the processing of membership applications, renewals, and enquiries in a timely and professional manner. 

4. Support the organising and execution of member events, such as network and consortium meetings and other engagement activities as needed.

5. Support with the preparation of regular reports on membership numbers, trends and engagement activities. 

6. Work  closely with the Communications Manager and Membership and Events Manager to design, distribute, and collate the annual member survey.

7. Input membership invoices and payments into Xero or relevant systems.

Communications Support

1. Support a comprehensive media strategy set out by the Comms Manager to promote the organisation's mission and activities.

2. Manage planned activities on all social media platforms, including content creation and community engagement.

3. Proofread and distribute press releases, newsletters, and other communication materials.

4. Maintain and update the organisation's website with relevant news and content.

5. Managing the press inbox.

6. Monitor media coverage and help prepare reports on media performance.

7. Create engaging content for various platforms.

The postholder will also be expected to:

1. Actively support the delivery of the GuildHE strategy.

2. To contribute positively to a small, professional team focused on delivering excellence in their members’ interests.

3. Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases.

4. Build strong relationships with key stakeholders at HE institutions, including senior leaders, academics, and professional services staff.

5. Gather feedback from HE institutions and use this to inform the continuous improvement of our services.

6. Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts.

7. Represent GuildHE externally on a range of HE sector groups and projects where appropriate. 

8. Deputise for the Membership and Events manager, and the Communications manager as appropriate.

9. Undertake any other reasonable duties as may be required.

Person Specification

Core Skills:

• Strong written and verbal communication.

• Excellent organisational and time management.

• Proficiency in Google Suite, Microsoft Office, CRM systems, and graphic design tools (such as Canva or Adobe Creative Suite). 

• Ability to work independently and as part of a team.

• Ability to coordinate multiple tasks and meet deadlines.

• An ability to build relationships within our team, with members and with media contacts.

• Understanding of current media trends and best practices.

Core Attributes

• Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail

• Be self-motivated and communicative with colleagues, with the ability to support the wider team when required in a flexible and dynamic working environment.

• An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes.

Ideal Education: Bachelor's degree/ relevant experience and training in Communications, Marketing, Public Relations, Business Administration, or a related field.

Ideal Experience:

• At least one (1) year’s experience in membership support, communications, or an administrative role. 

• Proven experience in social media management and content creation.

• Experience with CRM software and email marketing platforms.

• Experience in the tertiary or higher education sector.

• Experience with invoicing/ payment systems (e.g. Xero, QuickBooks, and the like). 

Digital Business Analyst - FTC

Join us at a pivotal moment as we embark on a major journey of transformation across our digital, data, and technology offering! The Digital Business Analyst will play a critical, hands-on role in shaping this future.

You will ensure that Alzheimer’s Research UK’s digital channels, products, and services are not just functional, but are strategically aligned to drive our bold goals and deliver the objectives of the Digital, Data and Technology (DDT) transformation programme.

The post holder will act as the crucial link between internal and external stakeholders and the Digital and Technology delivery teams. They will translate high-level business needs into detailed, actionable technical requirements and user stories, ensuring feasibility, maximising project value, and guaranteeing that implemented solutions deliver an optimal supporter experience.

This is an 18-month fixed term contract.

Key Responsibilities:

Requirements Elicitation and Scope Definition

· Collaborate with internal and external stakeholders to define, prioritise, and document functional and non-functional requirements for priority DDT projects and product enhancements (across web, email and other digital channels as required).

· Conduct stakeholder interviews, workshops, and process mapping sessions to identify core business problems and opportunities for digital improvement.

· Ensure all requirements align with the overarching DDT architecture and digital principles being established.

Analysis, Feasibility, and Impact Assessment

· Conduct feasibility studies and cost/benefit analyses for proposed digital changes, ensuring new solutions contribute to organisational goals for supporter experience, sustainability, and productivity (return on investment).

· Analyse current digital channel performance data and user behaviour (market research) to identify trends and inform decision-making, ensuring future-proofed and data-driven requirements.

· Simplify complex business and technical concepts, ensuring clarity for both executive leadership and the development team.

Documentation and Artefact Creation

· Translate high-level requirements into detailed documentation, including User Stories, Acceptance Criteria, wireframes, user flow diagrams, and process models for the Digital and Technology delivery teams.

· Produce clear, high-quality technical writing and documentation for project processes, system changes, and end-user guides, contributing to the team's knowledge base.

Quality Assurance and UAT Management

· Play a key role in the design and co-ordination of comprehensive User Acceptance Testing (UAT) plans to validate that all digital solutions and features meet documented business requirements and satisfy user needs.

· Support the implementation phase of priority DDT activities such as our web development project, acting as a point of consultation to resolve issues and validate new solutions (e.g. changes in software or platform compatibility).

· Contribute to system maintenance planning by documenting defects and change requests post-launch.

Communication and Bridge Building

· Serve as the primary communication bridge between the DDT Programme Manager and Digital, internal and external stakeholders, managing expectations and ensuring project transparency.

· Facilitate project presentations and public introductions of new digital features to stakeholders and internal teams to secure project adoption and report on progress.

What we are looking for:

· Proven experience as a Business Analyst, Systems Analyst, or equivalent role, specifically within a digital, marketing, or technology environment.

· Expertise in using agile methodologies (e.g. Scrum) and developing core business analysis artefacts (User Stories, Acceptance Criteria, Process Maps, BRDs).

· Strong analytical skills, with the ability to collect, analyse, and interpret complex data to drive requirements and design solutions.

· Exceptional verbal and written communication skills, with the ability to effectively negotiate with stakeholders and simplify technical concepts for non-technical audiences.

· Excellent communication and interpersonal skills, with the ability to foster a positive and collaborative team environment.

· Familiarity with digital project lifecycles, and the ability to support project teams without direct management of the projects themselves.

· Strategic thinker with the ability to translate organisational goals into impactful outcomes.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa  per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Digital Product Specialist’ on a permanent, full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

Job Purpose:

• Manage the digital assets of Islamic Relief UK, particularly the website, ensuring that it operates in an optimal manner.
• Manage the development, evolution and/or integration of digital assets, e.g. digital giving platforms and digital events management systems.
• Ensure all development projects have well considered user interfaces and provide an optimal user experience.
• Provide the Digital Marketing team support with technical SEO, email marketing, and tracking/reporting across key digital marketing platforms.

The successful candidate must have:

• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Experience of managing web development projects
• Experience of working with internal clients and diverse teams
• Experience of delivering with a marketing budget and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• An academic qualification at degree level or equivalent experience/qualification in a digital/developer related field
• A comprehensive knowledge of CMSs, preferably WordPress
• Working knowledge of PHP, HTML, CSS, SQL and JavaScript and version controlling with Git
• Experienced in interpreting data from Google Analytics, Google Search Console and other analytic platforms
• In-depth understanding of UX and UI in the context of web design
• Knowledge and understanding of implementing technical SEO
• Commercially aware, with good understanding of budget management
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Experienced in working from wireframes and written design briefs to build mobile responsive solutions
• An aptitude for managing short-term projects effectively
• An understanding of marketing trends and the charity market

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. Therefore, we may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer