Digital communications and engagement manager jobs
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a senior digital marketing manager – email to jointly lead our team as part of a job share to deliver high performing email campaigns and automations to support the charity’s activity. Working closely together with the other senior digital marketing manager – email, you’ll work across large email projects and campaigns, support the team’s workload and priorities, and create processes to best support their success.
Line managing 2 digital marketing officer email roles, you’ll support their development and contribute to our email strategy together with the head of digital engagement.
Working with the senior manager, marketing and communications planning and measurement (owned earned shared paid channels) you’ll be a key part of shaping and ensuring consistency across all our channels.
About you
You’ll have substantial email experience and knowledge, being confident creating and optimizing complex automations alongside managing relationships with email platforms.
You’ll be passionate about delivering the best experience and engagement with email and understand best practices and the importance of data and testing.
You’ll be well organised and have strong prioritisation and communication skills, working across the organization on a diverse range of campaigns and projects.
Job description and benefits
Please download the job description and our attractive benefits package.
Location, hybrid working and salary range
This role is primarily based in our London office. Our hybrid working model allows you to work up to 2.5 days per week at home, and 1 day in the office per week.
The salary range is:
£32,900 to £34,300 per annum based in London
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Tuesday 5 May 2026 9 am
Interview date week commencing 18 May 2026
Homeless Link is the national membership charity for frontline homelessness services. We work to improve services through research, guidance and learning, and campaign for policy change that will ensure everyone has a place to call home and the support they need to keep it. Our social enterprise supports the homelessness sector through specialised software, engaging training, expert consultancy, and impactful events that also helps to fund our wider work to end homelessness for good.
The communications and engagement team provide a vital function in supporting the organisation to share information, knowledge and experience with our members (and the rest of the sector) and to market the products from our social enterprises.
The Senior Communication Manager will lead the communication work for our National Workforce Programme. Specifically a marketing campaign to recruit high quality staff to the homelessness sector and retain the great staff who already work there. They will supervise the work of the communications officer who is dedicated to this campaign and the wider workforce project. We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
The successful candidate will have 5 years experience of Communications and/or Marketing, excellent communication and presentation skills and experience of creating & implementing a marketing and/or communications strategy with clear deliverables. For full details of the role, the skills we are seeking and how to apply please follow the Redirect to Recruiter button to visit our website.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Hybrid / High Wycombe (a minimum of one day per week on site)
Band 4: £36,000 – £38,000 + £312 working-from-home allowance
Embrace’s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
Cluster Purpose:
The Fundraising & Communications cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
Role Purpose:
As Retention & Development Manager, you’ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities
Supporter Experience & Journeys:
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight:
- Track Regular Giving – net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention.
Mid‑Value & Legacy Development:
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell:
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration:
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-Wide Contribution:
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
KPIs you will own:
- Retention / churn: 12‑month retention (one off & RG), lapse rate, save‑rate on failed payments. – Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. – Experience & quality: thank you – SLA, complaint rate – Data & compliance: growth in contactable base; preference completeness; data hygiene.
3/6/12‑month milestones:
- 3 months: Retention dashboard live; thank‑you refresh delivered; welcome → second‑gift test launched; RG plan drafted.
- 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments.
- 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth.
Person specification
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
Personal Attributes:
- Highly motivated and results driven.
- Demonstrates integrity, trust, and respect in all interactions.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Role requirements
Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace’s mission with the Christian faith and character.
Company Overview
As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need – for refuge, a home, for health care, for education, for justice and human rights – we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region.
For more information and to apply, please visit our careers portal.
Closing date: 5.00pm on Tuesday, 12th May 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Are you a strategic marketing leader with a passion for making a difference? Blood Cancer UK is looking for a Senior Direct Marketing Manager to manage a high-performing team, deliver insight-led, multi-channel campaigns, and make a real difference to the lives of people affected by blood cancer. This is an exciting opportunity to be responsible for impactful direct marketing campaigns that grow individual giving and engage supporters.
Based in London with hybrid working options (2–4 days per month in the office, may increase dependent on business needs), this role offers the opportunity to lead a talented team, innovate with digital channels, and champion campaigns that engage and inspire supporters. If you thrive on turning data into action and delivering outstanding results, we want to hear from you.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Little Village makes a big difference to families with babies and young children living in poverty across London. Via its network of baby banks and partners such as Family Hubs, community organisations and all of London’s maternity units, the charity passes on pre-loved goods from one family to another – clothes, toys and equipment – so that many more children have the essential things they need to thrive.
Families are supported through welcoming hubs or home deliveries, and connected into a wider network of support in community settings, while Little Village also raises its voice to highlight the realities of child poverty.
Little Village is entering an exciting new phase as it approaches its 10-year milestone and prepares to launch its next strategy. QuarterFive are partneruing with Little Villag to find a Director of Fundraising, Marketing & Communications to play a central role in shaping its future – leading how the organisation grows income, strengthens its brand and amplifies its voice. Sitting on the Senior Leadership Team, you will lead a newly integrated fundraising, marketing and communications department, driving a cohesive, high-performing function and building on strong foundations to deliver a more strategic, scalable and insight-led approach.
With an income base with high potential for growth and particular strength in high-value fundraising, there is significant opportunity to grow and diversify income further, while also increasing visibility and influence at a time when public awareness of child poverty is rising.
We are looking for a strategic and hands-on leader with a track record in delivering income growth. You will be motivated by impact and excited to help drive Little Village’s next phase, strengthening long-term income and increasing its influence.
This role is home-based with regular travel to Little Village hubs across London. Core hours: 09:30-15:00. Weekly or fortnightly team and SLT meetings in London plus other meetings as needed.
As Director of Fundraising, Marketing & Communications, you will:
- Lead and deliver an integrated fundraising, marketing and communications strategy aligned to organisational priorities
- Set and achieve ambitious income targets across multiple streams, including high-value philanthropy and partnerships
- Develop a more structured, data-informed approach to fundraising, including pipelines, forecasting and performance management
- Oversee brand and communications, ensuring a clear, compelling and consistent narrative
- Build and steward relationships with major donors, partners and senior stakeholders
- Act as a senior ambassador, raising Little Village’s profile and influence
- Lead and develop a high-performing, collaborative team
Essential skills and experience:
- A strong track record of developing and delivering successful multi-stream fundraising strategies, weighted towards high value income streams including major donors, corporates, and trusts and foundations
- Proven success in securing significant and multi-year funding
- Experience leading and developing high-performing teams
- Exposure to or interest in mass fundraising
- Strong financial, forecasting and pipeline management skills
- Expertise in working with senior stakeholders/volunteers, ideally including reporting to Committees and Trustee boards
- A successful track record of involvement in launching, managing, and evaluating campaigns
- Strong understanding of brand management, digital engagement, and integrated campaigns across multiple channels
- Understanding of digital transformation, including CRM/data integration, marketing automation, and analytics
- A data-informed approach, with experience using insight and systems to drive performance
- Excellent influencing, relationship-building and storytelling skills
Desirable:
- Experience leading an integrated fundraising and communications function within a frontline charity
- Experience of using Beacon CRM
- Lived or personal experience of the issues faced by the families Little Village supports
Diversity and Inclusion:
Little Village operates in London, one of the most diverse cities in the world. The charity are working towards a goal where their team fully reflects that diversity and difference in lived experiences and strongly encourage applications from under-represented groups including: people from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ people, people with disabilities, people with lived experience of poverty either personally or through family, experience of the care system, non-graduates and first-in-family graduates. As part of their commitment to fairer recruitment, all applications will be assessed without names and any protected characteristics.
As part of our commitment to increasing representation of people from Black, Asian and Minority Ethnic backgrounds, we are piloting a Guaranteed Interview Scheme (GIS) for this role, as a new approach to make our recruitment more equitable. If you identify as Black, Asian or other Minority Ethnic backgrounds and meet the essential criteria for the role, you can choose to opt in to the GIS. We will be aiming to offer everyone who opts into the scheme and meets the essential criteria a first stage interview/ assessment. See the applicant pack for further details.
Employee benefits include:
- 25 days per year annual leave plus bank holidays (pro rata for those working fewer than 35 hours per week)
- Team members are usually given time off between Christmas and New Year, which doesn’t come off your allowance
- Pension contributions matched by 3%
- A period of sick leave at full pay regardless of length of service
- Enhanced family friendly policies including Maternity, Paternity, Shared Parental Leave and Adoption pay, with a Fertility Policy designed to support employees during fertility investigations and treatment
- Death in Service benefit (x3 annual salary)
- Employee Assistance Programme
- Rewards Gateway and Tickets for Good
To apply, please upload your CV, making sure it reflects the essential skills and experience within the person specification. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
First round interviews (online): Thursday 21st May
Second round interviews (in-person): w/c 1st June
To bring about change for children and families through the power of sharing, reusing and connecting

Senior Marketing and Communications Officer
Redditch – Hybrid
Full-Time (Permanent)
£35,000 – £37,500 per annum (dependent on experience)
Location: Hybrid (minimum one day per week in our office in Redditch, Worcestershire); Some additional travel across UK required occasionally.
Employment Type: Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. four times per year).
About the Employer
Cavell is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for Cavell has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Our new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals.
The Role
Cavell is looking for a creative, proactive and data-driven individual to join us as a Senior Marketing and Communications Officer (known internally as Senior Marketing, Comms and Digital Content Officer). This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of our work and strengthen engagement with nursing and midwifery professionals, supporters and partners.
Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across our digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact.
The Ideal Candidate
We’re looking for someone who:
- Has strong videography and video editing skills and experience creating digital-first content.
- Has experience delivering digital marketing campaigns and improving performance through data and insight.
- Is confident analysing digital analytics and translating data into practical recommendations.
- Has experience managing and optimising email marketing journeys and audience segmentation.
- Has strong copywriting and storytelling skills for digital platforms.
- Has excellent communication and collaboration skills.
- Is highly organised with the ability to manage multiple projects and deadlines.
- Has experience of optimising a CRM database to effectively capture and manage data.
- Has strong attention to detail and maintains high editorial and brand standards.
- Has an understanding or empathy for the pressures facing nursing and midwifery professionals.
Our ideal candidate will also:
- Have experience capturing content at events and working with ambassadors or beneficiaries (desirable).
- Have experience working within the charity or healthcare sector (desirable).
Benefits:
- A flexible, supportive working culture.
- 30 days of annual leave (including bank holidays).
- Up to an 8% employer pension contribution.
- Access to an employer assistance program.
- Enhanced sick pay (after probation).
- Enhanced family leave policies.
Application Process:
- Please click on the 'Apply' button to download the full job pack and upload your CV and a Cover Letter by 10:30am on Thursday, 14th May.
- Screening interviews will take place during w/c 18th May, and final stage interviews will take place on 27th and 28th May.
Supporting the nursing and midwifery family through tough times.
JOB TITLE: Campaign Manager
CONTRACT: Permanent, Part Time (21 hours per week)
*Working pattern to be discussed and agreed
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Income Generation and Engagement
LOCATION: RLSS UK Head Office, Worcester/Hybrid
REPORTS TO: Senior Head of Communications and Marketing
SALARY: £33,504.00 (Grade C) *Pro-rata for Part Time Hours
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education, so everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision: communities free from drowning.
JOB PURPOSE
The Campaign Manager will lead RLSS UK’s flagship national campaigns, ensuring they are insight-driven, behaviour-changing, and capable of empowering communities to stay safe around water.
Working collaboratively across the organisation and with external partners, you will create compelling, impactful campaigns that raise awareness, shift behaviours, elevate water safety standards, and bring our mission to life for millions of people.
This role is central to how RLSS UK educates, influences, and protects communities across the UK and Ireland.
ROLE OVERVIEW
From honing our campaign strategy to sparking collaborations with external organisations and delivering creative and engaging content, you’ll be a key player in shaping how RLSS UK and our work are seen by the public and partners.
You will lead the development and delivery of impactful, insight-driven campaigns that increase public awareness of both RLSS UK and the importance of water safety, share the skills and knowledge needed to prevent drowning, and engage and educate diverse audiences to amplify RLSS UK’s mission. Working closely with colleagues across marketing and communications, policy and public affairs, education, and membership, you will create compelling campaigns that inspire action, strengthen our brand presence, and educate.
You will collaborate with partners, members, stakeholders, supporters, and media outlets to ensure RLSS UK remains a trusted national voice in water safety. Through strategic storytelling, public mobilisation, and cross-channel campaign delivery, your work will help influence behaviours, shape understanding, and ultimately reduce accidental drownings.
KEY TASKS AND RESPONSIBILITIES
Campaign Leadership
- Lead, develop, and deliver RLSS UK’s major national public campaigns, including:
- Drowning Prevention Week
- Don’t Drink and Drown
- Splash Safely at Home
- Project manage the end-to-end‑ delivery of multichannel campaigns (digital, print, PR, in-person events,‑ and partner channels).
- Ensure all campaigns are insight-led, supported by relevant data and evidence, designed to be inclusive and accessible, and effectively reach audiences at higher risk of drowning.
- Support public-facing communications for policy and public affairs, including web, email, and social channels.
- Contribute to organisation-wide planning, ensuring campaigns support fundraising, education, and membership goals where appropriate.
- Develop end‑to‑end campaign journeys for supporters, partners, and stakeholders who engage with or pledge support, to deepen involvement, encourage advocacy, and maximise long‑term impact.
- Work proactively across internal directorates to co‑create and deliver campaigns that maximise reach, effectiveness, and impact.
- Conduct audience and stakeholder mapping for each campaign to identify priority groups, collaboration opportunities, and the most effective channels, partners, and messengers to maximise reach and impact.
- Ensure every campaign has a documented project plan, agreed before launch, with defined objectives, timelines, roles, and KPIs.
Creative Development & Content
- Produce engaging, accessible, and inclusive content that resonates with diverse audiences and consistently adheres to RLSS UK brand guidelines.
- Lead creative development, case study sourcing, storytelling, celebrity/influencer engagement, and campaign assets.
- Drive user‑generated content as a core engagement strategy, encouraging partners, members, and the RLSS UK community to share stories, visuals, and experiences that support campaign objectives.
Partnerships & Collaboration
- Build strong partnerships with communities and organisations, including emergency services, sports bodies, youth groups, and local authorities, to amplify campaign reach and impact.
- Support the participation of people with lived experience in campaigns, including bereaved families, with care and tact, ensuring authentic and meaningful involvement.
- Proactively identify and develop new partnerships, influencer and celebrity relationships to expand the reach, engagement and impact of each major campaign.
Delivery & Campaign Operations
- Oversee campaign production schedules, asset development, and delivery across all channels.
- Maintain campaign budgets and align spending with goals.
- Develop and maintain campaign‑specific brand guidance to support consistent use of RLSS UK messaging, tone of voice, and visual identity across all channels and audiences.
- Create and manage campaign packs for partners that set clear requirements for the correct use of the RLSS UK name, assets, messaging, and attribution, ensuring consistent representation across all partner activity.
- Ensure all campaign activity is consistent with RLSS UK brand guidelines, inclusive and accessible, on-brand, compliant, and aligned with RLSS UK’s strategic priorities.
- Ensure all campaign materials are reviewed and approved in line with RLSS UK brand governance processes prior to public launch.
Evaluation & Reporting
- Set clear campaign KPIs and monitor performance using robust, insight-driven metrics.
- Provide regular reporting on campaign reach, engagement, outcomes, and contribution to reducing drowning risk.
- Complete post‑campaign evaluations within agreed timeframes, identifying clear, actionable recommendations to inform continuous improvement across future campaigns.
- Use campaign evaluations, performance data, and insight to drive measurable year‑on‑year improvement in campaign outcomes, applying learning consistently to improve reach, engagement, and impact.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- To demonstrate and uphold the Society’s values and behavioural standards at all times.
- To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Proven experience in delivering multi-channel public campaigns
- Strong project management skills
- Ability to analyse insight and use data and evidence to translate learning into a campaign strategy
- Excellent written and verbal communication skills
- Ability to collaborate across teams and with external partners
- Experience managing content development
- Understanding of how campaigns influence behaviour and public awareness
- Ability to create simple, compelling messaging and narratives from complex information
- Budget management experience
Desirable Relevant Experience, Skills and/or Aptitudes
- Experience of behaviour change campaigns
- Experience working with education charities, emergency services, or safety organisations
- Experience developing campaigns involving lived experience
- Ability to work collaboratively with senior stakeholders and celebrities
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team
Closing Date – 11.59pm, Wednesday 13 May 2026
Interview Date – Thursday 21 and Friday 22 May 2026, at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Are you a creative marketer with a flair for digital campaigns and audience engagement?
Earth Trust is seeking a Marketing Officer to join our Communications and Marketing team and help amplify our mission during an exciting phase of growth. This is a fixed term 1 year contract covering a maternity leave.
About the role
As Earth Trust evolves into a key visitor destination in South Oxfordshire, you’ll play a major role in promoting our visitor hub, venue hire and events.
Working closely with a small, collaborative team, you’ll craft compelling content, manage multi-channel campaigns, and use data-driven insights to optimise performance.
This is a unique opportunity to use creativity with digital channel management, and connecting people with nature while supporting commercial growth.
What you’ll do
- Plan and deliver marketing campaigns for fundraising appeals and to drive membership.
- Promote a range of events from family festivals to food and drink evenings.
- Create engaging content rooted in our special landscape at Wittenham Clumps.
- Manage digital channels (MailChimp, WordPress) and optimise SEO.
- Analyse campaign performance and manage budgets.
- Collaborate across teams to deliver impactful projects.
- Create an engaging monthly e-newsletter
What we’re looking for
- Minimum 2 years’ experience in marketing or communications
- Strong copywriting and content creation skills
- Proficiency in digital tools (MailChimp, WordPress, Canva)
- Experience with paid media, SEO, and analytics
- Organised, creative, and passionate about connecting people with nature
Desirable: Charity sector experience, venue marketing knowledge and familiarity with Google Ads Grants.
Working pattern: Earth Trust Centre / Hybrid (2 days per week in office)
Hours: Full time (35 hrs/week)
Contract: Fixed term 12 month (maternity leave).
Salary: £ 26,540
Deadline: Sunday 10th May.
The client requests no contact from agencies or media sales.
Start your career where it truly matters. We’re looking for a proactive and organised Communications Assistant to join our dynamic communications team in MSF UK, supporting vital work that reaches people in crisis around the world. This is a hands-on, entry-level role at the heart of our Communications function, where you’ll help keep campaigns moving, content flowing, and teams connected - whether that’s supporting digital work or media monitoring, updating platforms, or helping deliver impactful public engagement and mobilisation. You’ll gain real insight into how communications drives humanitarian action, while building practical skills across communications. If you’re detail-driven, curious, and ready to roll up your sleeves to support meaningful work, this is your chance to be part of something bigger and to grow with it.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London – hybrid, at least 2 days per week London Office (including Wednesdays and preferably Thursdays)
Salary: £32,826.19 - £ 40,120.90 per annum
Job Purpose:
The Communications Assistant would support each team within the Communications Department (Brand & Content, Digital, Media, Public Engagement & Mobilisation and Strategic Comms Planning) with administrative tasks. Duties would include (but are not exclusive to) support with uploading assets to the media/content database; support with the story library; support with project management planning; testing donation platform and QR codes; website testing, proofing and content updates; checking digital monitoring platforms; data/list cleaning in our email platforms; adding stories to Instagram highlights; assisting with media monitoring and logging; updating the journalist contact database; providing administrative support for events, mobilisation activity and internal communications, and organising the Communication’s SharePoint and forward planning calendar and meetings.
Knowledge, Skills & Experience:
- Strong organisational skills with the ability to manage multiple tasks and meet deadlines
- Excellent attention to detail and accuracy
- Good written and verbal communication skills
- Familiarity with social media platforms (e.g. Instagram) and general digital tools
- Ability to follow processes and work effectively under guidance
- Proactive and reliable, with a willingness to learn and support others
- Ability to work collaboratively with a range of colleagues
- Interest in communications, media, or digital content
- Some administrative experience (e.g. through internships, volunteering, or previous roles) desirable but not essential
- Committed to equality, diversity and inclusion
- Commitment to the aims and values of MSF
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.
How to Apply: Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date:
5 May 2026, 9am (BST) – applications may close early once we receive a sufficient number of high-quality submissions.
Incomplete applications will not be considered.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in Greater Manchester Mayor’s Charity. Greater Manchester Mayor’s Charity launched in April 2019 with one clear vision, that homelessness has no place here in Greater Manchester. As one of the founding funders of A Bed Every Night, we have been at the forefront of efforts to reduce rough sleeping in the city region. Since our launch, our grant making has evolved to complement this emergency response through two additional priority areas: Places and Spaces, and Targeted Prevention.
But as the challenges develop, so does our response. Our next step is to support organisations and initiatives working with communities – as well as individuals – to turbocharge progress towards a city-region where everyone has a safe, genuinely affordable place to call home and everyone can flourish and thrive.
In collaboration with the VCFSE sector of Greater Manchester, 10GM, the GMCA and NHS GM, Greater Manchester Mayor’s Charity are powering the Live Well Communities Fund and helping the partners to grow the success of the first year of this programme.
The Partnership & Engagement Officer will play a central role in this new collaboration, driving forward engagement with VCFSE partners deploying the fund and delivering funded activities whilst also growing partnerships and identifying opportunities to grow the fund itself.
Spanning fundraising and engagement, this is an exciting opportunity at the heart of an innovative new stage for Greater Manchester Mayor’s Charity and the city region. If you are ready to take the next steps in your career, growing and developing in a fast-paced, high-profile charity and working alongside a small but committed team dedicated to addressing homelessness in Greater Manchester, then we look forward to receiving your application!
The Role
We are looking for a highly organised, confident individual who is excited working in a fast-paced, high-profile environment and passionate about addressing homelessness and empowering communities in and across Greater Manchester.
You will play a crucial role in growing the Live Well Communities Fund. This will include building relationships to identify and maximise funding opportunities, working with our Communications and Content Executive and the Live Well Communities Fund partner organisations to share learnings and impact from funded activities, and providing administrative support to ensure the smooth running of this project alongside our Office Lead.
You will be comfortable working flexibly within a small team, as well as engaging and networking with people and organisations across the public, private and VCFSE sector. You will have excellent written and verbal communication skills and be committed to our vision: a Greater Manchester where everyone has a safe, secure and genuinely affordable place to call home, and is able to flourish and thrive in a strong, resilient community.
This is a great opportunity for someone looking for a role in a dynamic and growing organisation with real social impact.
The Greater Manchester Mayor’s Charity values diversity. Dedicated to cultivating and upholding a culture of inclusion, we are committed to equal opportunity and anti-discrimination practices and full members of the Greater Manchester Good Employment Charter.
We seek diversity in our applicants and are particularly interested in attracting applications from candidates from historically marginalised groups and people under-represented in the Charity sector.
Homelessness has no place in Greater Manchester.
This is a challenging and rewarding position within a friendly and fast-paced charity, with clear growth amibitions and a determination to make a real impact on the employment prospects of young people with the most barriers to entering work.
This position will bring clarity, consistency and impact to marketing and communications across the charity. The focus will be to raise our profile, tell our story, and articulate our impact, to help to build meaningful relationships with diverse partners and stakeholders.
With a resonsibility for marketing, communications, brand management and stakeholder engagement events, the postholder will take a joined-up approach across digital, media, events and stakeholder communications, ensuring our brand is consistently represented, and our work reaches and engages the right audiences.
WHAT WE'RE LOOKING FOR
Experience
• A track record (over three years) of successfully delivering in a similar or related role.
• Delivery of high quality, effective communications across digital and print channels.
• Creation of compelling and accessible digital and print resources and materials.
• Management of website content and social media channels, implementing strategies and approaches to raise profiles and boost engagement .
• Engagement and liaison with local and nation al media publications.
• Writing, editing and proofreading to a very high standard.
• Management and planning of stakeholder engagement events and activities .
• Management of high-profile Ambassadors and advocates (desirable).
• Implementation of campaigns, to drive engagement and system s change (desirable).
• Working within the education, charities and/or the voluntary youth sector (desirable).
Skills
• Excellent digital and design skills, with the ability to create compelling, professional and accessible resources, reports and promotional materials.
• Engaging written communication skills, with the ability to adapt language and messaging to different platforms and audiences.
• A flexible approach with the ability to identify the best social, digital and print channels for a wide variety of messaging, and monitoring effectiveness through accessing, collating and analysing data.
• Creativity with the ability to make connections between themes and pull together engaging content to feed into communications.
• Exceptional communication skills, able to speak confidently with young people, professionals, funders and senior business stakeholders.
• Highly organised, with an attention to detail, excellent project management skills, and the ability to manage multiple priorities under pressure.
Attitude
• Positive and solution focussed.
• Self-assured, with a ‘can-do’ approach and the confidence to bring ideas to the table.
• Thrives in a fast-paced and busy environment.
• Welcomes feedback, with a desire to continuously improve and develop.
• Passionate and enthusiastic about improving young people’s lives.
• A commitment to our organisational values, of empowerment, collaboration, reliability, quality, and learning.
WHAT WE OFFER
• £40,891 per annum
• 28 days leave (inc. 3 days between Christmas and New Year)
• 2 volunteering days
• 1 life event day
• Matched pension contributions (up to 6%)
• Flexible working (our core business hours are 10am to 3pm)
• Life insurance (5 x annual salary)
• Canada Life WeCare employee support package
PLEASE ONLY APPLY AFTER READING THE JOB PACK.
APPLY WITH A CV AND A COVER LETTER (OF NO MORE THAN 2 PAGES) ADDRESSING THE PERSON SPECIFICATION
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen to join our External Affairs and Engagement team as Internal Communications Manager.
As our Internal Communications Manager, you’ll lead the creation and delivery of engaging, inspiring and high quality communications that connect colleagues across our national network of hostels and teams. Working within External Affairs and Engagement, you’ll play a key role in supporting YHA through a period of organisational change, helping colleagues understand our priorities, celebrate our impact, and stay connected as we head towards YHA’s centenary and beyond. You’ll design and deliver internal communication resources including digital tools, meeting and events to ensure all staff are engage in and enthused about YHA’s work and impact.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
-
10 nights free hostel stays per year for you and up to 3 friends or family
-
Access to YHA’s staff discount and cash back portal
-
Free YHA Membership each year
-
Access to support via our Employee Assistance Program
There are many more benefits to working for YHA so please visit our website for more information.
What will you be doing as Internal Communications Manager?
-
Develop and deliver an internal communications strategy to support transformation and business priorities, reviewing current tools and systems
-
Identify and implement new modern digital solutions for internal communications
-
Creating engaging, clear and timely communications that connect and inspire staff across YHA’s network
-
Managing YHA’s internal communications channels to ensure consistency, accuracy and impact
-
Planning and hosting internal engagement activities such as briefings, webinars and Ask‑the‑Exec sessions
-
Producing high‑quality internal content including newsletters, briefings, presentations and articles
-
Working closely with senior leaders and colleagues across the organisation to gather stories, share updates and celebrate impact
-
Supporting staff understanding, engagement and confidence during periods of organisational change, with travel across the network as required
What Skills and Experience do you need to be an Internal Communications Manager?
-
Experience implementing and managing modern digital internal communications systems within complex or national organisations
-
Proven experience leading and delivering internal communications strategies
-
Expert confidence using Microsoft tools such as Teams, Viva Engage and SharePoint to drive engagement
-
Demonstrated success managing internal communications through periods of organisational change
-
Excellent written and verbal communication skills, with the ability to adapt tone for different audiences and situations
-
Confident facilitator and event coordinator, comfortable chairing meetings and presenting to senior audiences
-
Strong project management skills, able to balance competing priorities and deliver to deadlines
-
Approachable, trusted and well‑organised, with the ability to build positive relationships across all levels of the organisation
-
Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work
For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our website.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply?
Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.
Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Enrich the lives of all, especially young people, by providing brilliant hostel stays and experiences that improve physical health & mental wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description:
We are seeking a Health and Science Information Manager to lead the development of highquality health information and research communications for people affected by polycystic kidney disease (PKD). This is an exciting opportunity to shape how individuals access, understand and engage with trusted information throughout their journey, from diagnosis and day-to-day management, to the latest scientific and clinical research developments. In this role, you will oversee our extensive portfolio of patient information resources, ensuring all content is accurate, accessible, evidence-based and aligned with the PIF TICK quality standard. You will identify opportunities to create new and engaging resources that meet the evolving needs of the PKD community, using innovative approaches to improve how information is delivered across multiple channels. A key part of the role will be translating complex scientific and medical research into clear, compelling and patient-friendly content. You will help increase awareness of clinical research opportunities, communicate emerging developments in PKD science, and support greater understanding of how research can shape future treatments and care. We are looking for someone with strong strategic thinking, excellent editorial judgement, and the ability to communicate complex health and scientific information with clarity and empathy. This role would suit someone passionate about improving lives through trusted health information while helping connect people to the future of PKD research.
RESPONSIBILITIES:
Health information management and quality:
• Support the development and management of the PKD Charity’s health information portfolio across digital and print platforms
• Ensure all content meets PIF TICK standards, including robust processes for development, review, updating and governance
• Maintain oversight of the full information catalogue, ensuring content is accurate, consistent and aligned with current clinical guidance
• Work with clinicians, researchers, and people with lived experience to co-produce and review content Content development and user need
Content development and user need:
• Identify gaps in current provision and lead the development of new information resources
• Ensure content is clear, accessible, inclusive, and tailored to the needs of different audiences
• Use patient insight, feedback and data to continuously improve the quality and usability of information Innovation in information deliver.
Research and science communication:
• Explore new ways of delivering information beyond written formats (e.g. video, audio, webinars, digital tools)
• Improve how information is presented and accessed across the website and other platforms
• Stay up to date with best practice in health information and digital engagement Research and science communication
• Monitor developments in PKD research, treatments, and clinical trials
• Translate complex scientific and medical information into clear, engaging, and accurate content for non-specialist audiences
• Work with the Communications Manager and wider colleagues to plan integrated campaigns, awareness activity and audience engagement.
• Develop compelling stories, updates and features that bring research to life and show its relevance to people affected by PKD.
• Work with colleagues to increase awareness, understanding and interest in PKD research.
Building engagement with research:
• Help create a culture of interest and engagement in research across the PKD community
• Develop content that builds understanding of how research works and why it matters
• Support communication around studies and clinical trials to ensure patients feel informed.
Collaboration and stakeholder engagement
• Work collaboratively across the organisation to ensure consistency and alignment in messaging
• Build relationships with healthcare professionals, researchers, and external partners
• Involve patients and volunteers meaningfully in content development and review
Quality, monitoring and impact:
• Monitor the reach and effectiveness of health information and research communications
• Maintain accurate records of content review cycles and updates in line with PIF requirements
• Use insight and evaluation to continuously improve content and delivery
ABOUT YOU:
• Strong Content and Editorial Skills: You have experience producing high-quality written content, with excellent attention to detail and the ability to present complex topics clearly and accurately.
• Health or Science Communicator: You have experience working with health, medical or scientific information and can translate technical material into accessible language for public audiences.
• Collaborative Relationship Builder: You work well with others, build positive working relationships quickly, and enjoy partnering with colleagues across different functions to achieve shared goals.
• Confident Team Player: You are comfortable working closely with colleagues such as communications, fundraising, support and leadership teams, contributing ideas and supporting collective priorities.
• Strategic and Proactive: You can see the bigger picture, identify opportunities for improvement and take initiative to drive projects forward.
• Organised and Self-Motivated: You are comfortable managing your own workload, balancing priorities and delivering high-quality work in a remote setting.
• Values-Driven: You are motivated by improving lives, empowering patients with trusted information and supporting progress in PKD research.
HOW TO APPLY:
For information on how to apply, please read the job pack for further details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary:
The Head of Engagement & Fundraising will play a pivotal role in driving the charity's mission forward by developing and implementing innovative fundraising strategies. This position is essential for enhancing community engagement and building lasting relationships with donors, ensuring the sustainability and growth of our initiatives in North Leeds, Yorkshire. The successful candidate will lead a dedicated team, fostering a culture of collaboration and excellence in fundraising efforts.
Why This Role Matters
As Head of Engagement & Fundraising, you’ll be the strategic force behind the charity’s mission — developing and delivering an ambitious engagement and income‑generation strategy that strengthens long‑term sustainability.
You’ll lead a passionate team, champion the charity’s voice across all channels, and build meaningful relationships with funders, partners, community groups and local networks.
This is a rare opportunity to step into a senior role where your ideas, leadership and creativity will directly shape impact across the region.
What You Will Do:
- Strategic fundraising growth — Create and deliver a forward‑thinking fundraising strategy that increases and diversifies annual income.
- Marketing & engagement leadership — Oversee all marketing activity across digital, social, PR, campaigns and events.
- Team development — Coach, inspire and develop a high‑performing team across marketing and fundraising.
- Funding applications — Lead and project‑manage compelling bids to trusts, foundations and grant‑making bodies.
- Stakeholder relationships — Build trusted partnerships with funders, community groups, local networks and internal teams..
Who we’re looking for
We’re looking for an experienced, values‑driven professional who combines strategic thinking with the ability to deliver in practice.
You’ll be:
- An experienced fundraising and engagement manager from the UK charity, social care or community sector
- A confident, inclusive leader with a coaching mindset and proven experience of managing and developing teams
- A strong grant writer with a successful track record of securing funding from trusts, foundations and grant‑making bodies
- A digitally savvy marketer with hands‑on experience across social media, email, CRM systems and online fundraising platforms
- A natural communicator and relationship‑builder who thrives in community‑focused environments
- A creative storyteller able to craft compelling campaigns and messages that inspire action
- Someone with a proactive, can‑do attitude, excellent time‑management skills and the ability to get things done in a fast‑paced setting
- A values‑driven professional who wants their work to make a genuine and lasting difference
Why join us?
- Salary up to £55,000, depending on experience
- Early finish every Friday at 2pm
- Supportive, values‑driven and collaborative culture
- Senior leadership role with real influence and autonomy
- The opportunity to make a meaningful difference in people’s lives
How to apply
To apply, please submit your CV along with a supporting statement outlining how your experience, skills, and values align with this role.
We actively welcome applications from people with lived experience and from under‑represented communities.
Closing date: 26 May 2026 at midday
We may close this vacancy early if we receive a high volume of suitable applications.
Please note: no recruitment agencies or third‑party applications, thank you.
Our values
- Collaboration- Working closely with our residents, customers, locality and service users to understand and respond to their needs
- Caring- Caring for others and the environment
- Respectful- Treating people with respect
- Efficiency -Using resources effectively and efficiently
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a skilled and proactive Media & PR Manager to lead and deliver our media activity at a pivotal time for animal-free science.
This is an opportunity to shape how Animal Free Research UK is represented across national, sector and digital media. You will operate as a standalone role, responsible for building our reputation as a credible and authoritative voice on human-specific medical research, strengthening understanding of alternatives to animal testing.
Working across science, policy and communications, you will translate complex ideas into clear, compelling stories, secure high-quality media coverage, and support the organisation to respond effectively to emerging opportunities and challenges.
What you’ll be doing
- Setting direction and priorities for all media and PR activity
- Shaping how animal-free research is represented in public and policy conversations
- Building and maintaining an effective media presence, including securing coverage, developing media materials and managing media relationships
- Using judgement and insight to guide activity, including responding to media enquiries, advising colleagues and identifying opportunities and risks
What we’re looking for
We’re looking for someone who can combine strong media instincts with sound judgement and the confidence to both shape and deliver media activity in a standalone role.
You will bring:
- Proven experience in a media or PR role, with evidence of securing meaningful coverage
- Experience operating with a high degree of autonomy, setting direction and managing delivery of media activity
- Excellent writing and communication skills, with the ability to explain complex topics clearly
- Confidence in building relationships with journalists and stakeholders
- Experience handling both proactive and reactive media work
- The ability to manage multiple priorities and respond effectively under pressure
You don’t need to come from a scientific background, but you should be comfortable engaging with complex subject matter and motivated by our mission.
Why join us?
Animal Free Research UK is working to accelerate the transition to human-specific research methods that deliver better treatments for patients without the use of animals.
This role offers the opportunity to:
- Contribute to a mission-driven organisation creating meaningful change
- Work at the intersection of science, policy and public engagement
- Shape media narratives around an important and evolving area of research
- Take ownership of a key organisational function within a collaborative and supportive team
Our mission is to champion animal-free, human-specific technologies that deliver better treatments for human diseases faster.
The client requests no contact from agencies or media sales.
