Digital communications and engagement manager jobs

Background

The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.

We currently raise around £1m each year, with community fundraising, challenges and special events generating the majority of our income. With a new fundraising strategy in place, exciting plans for growth and increasing opportunities to engage supporters in different ways, we're looking for someone to bring these programmes together into a joined-up public fundraising portfolio.

This is a fantastic opportunity to help shape the future of public fundraising at The Lily Foundation, building on our strong foundations while developing new ways to inspire supporters, grow income and maximise long-term engagement.

About the role

This is an exciting new role with responsibility for leading and developing Lily's public fundraising programme, bringing together our sports events, special events, community fundraising and emerging individual giving activity.

Reporting to the COO, you'll provide leadership across the public fundraising team, ensuring our programmes work together to deliver an outstanding supporter experience and sustainable income growth. You'll line-manage three colleagues, helping them succeed in their roles while creating a joined-up approach to planning, delivery and stewardship across the portfolio.

Alongside overseeing one of Lily's largest fundraising income streams, you'll also play an important role in developing our Individual Giving, Regular Giving and legacy fundraising activity, helping turn these emerging programmes into strong and sustainable sources of future income. If you're someone who enjoys developing people, spotting opportunities and bringing different strands of fundraising together, this is a brilliant opportunity to make a lasting impact.

Key responsibilities

• Lead the delivery and ongoing development of Lily's public fundraising programme, ensuring community fundraising, sports events, special events and individual giving activity work together to maximise income and supporter engagement.
• Line-manage, support and develop the two Events Managers and the Community & Individual Giving Officer, providing clear direction, regular feedback and development opportunities, and carrying out formal performance reviews
• Work closely with the Head of Fundraising to translate Lily's fundraising strategy into practical annual plans, priorities and targets for the public fundraising portfolio.
• Oversee the performance of the public fundraising programme, monitoring income, expenditure and KPIs, identifying trends and opportunities, and taking action where required.
• Support the continued development of Lily's Individual Giving, Regular Giving and Legacy fundraising programmes, helping to test new ideas, improve supporter journeys and build long-term sustainable income.
• Ensure supporters receive an excellent experience across all public fundraising activity, developing joined-up stewardship journeys that encourage long-term support.
• Work collaboratively with Marketing colleagues to develop engaging fundraising campaigns, products and communications that inspire supporters to get involved.
• Encourage innovation and continuous improvement across the team, using insight, evaluation and supporter feedback to inform future activity.
• Ensure accurate use of the CRM system (Donorfy), promoting good data management and using reporting and insight to support decision-making.
• Prepare regular reports and updates for the Head of Fundraising and COO, highlighting progress, opportunities, risks and recommendations.
• Work collaboratively across fundraising, marketing and operations to ensure public fundraising activity is well planned, well supported and aligned with organisational priorities.

Turn bold ideas into real‑world impact

At Community Integrated Care, we believe everyone deserves the opportunity to live the best life possible. Our Partnerships & Communities team delivers ambitious, multi‑partner programmes that tackle inequality, open doors, and create lasting change for disabled people and the communities we serve.

We’re now looking for an experienced Project Manager - Brand Partnerships, Innovation & Social Impact to lead the delivery of complex, high‑impact programmes across England and Scotland – working with partners, funders, colleagues and people with lived experience to turn strategy into action.

If you thrive in complexity, care deeply about social impact, and love bringing people together to deliver meaningful outcomes, this could be the role for you.

This is a full time permanent role with travel to our head office in Widnes at least once a week with regional and national travel as and when required so our ideal candidate will be based within an hours commute of Widnes.

What is "The Deal" for you?

• Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
• Pension: contributory pension scheme
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder 
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people! 
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

You’ll lead projects end‑to‑end – from early concept and funding through to mobilisation, delivery, evaluation and legacy – ensuring programmes are well governed, well delivered and genuinely impactful.

In this varied and high-profile role, you will be:

• Managing a diverse portfolio of projects, campaigns and partnerships, delivered to agreed scope, budget, timelines and quality
• Working closely with external partners, funders and suppliers to coordinate delivery and maximise impact
• Applying consistent, high‑quality project management standards, documentation and governance throughout the project lifecycle
• Leading risk, safeguarding, health & safety and compliance management across community‑focused programmes
• Producing board, partner and audit‑ready reporting, giving clear visibility of progress, risks, outcomes and learning
• Leading impact reporting and evaluation – turning data and insight into evidence, learning and future opportunity
• Managing project budgets, resources and supplier relationships to ensure value for money and compliance
• Supporting and developing colleagues, building strong project discipline, capability and collaboration across the team
• Representing our work confidently in presentations, reviews, events and partner forums

This is a highly collaborative role, working closely with colleagues across Partnerships & Communities, Group Projects, Operations, Support Services and external organisations.

 Our ideal candidate:

You’ll be a confident and values‑driven project professional who combines strong delivery discipline with empathy, creativity and influence.

• Proven experience leading complex projects end‑to‑end in multi‑stakeholder environments
• A strong understanding of project governance, assurance, risk management and portfolio delivery
• Experience working with partners, community organisations or suppliers, building trusted, productive relationships
• Confidence managing budgets, financial planning and value‑for‑money decisions within projects
• Excellent communication skills – able to translate complex information into clear, engaging messages for varied audiences
• Experience using project management tools and digital reporting platforms (e.g. MS Project, Smartsheet, Jira, Visio or similar)
• A recognised project management qualification (PRINCE2 Practitioner or equivalent) or equivalent experience
• A genuine commitment to inclusion, co‑production and social impact, with an understanding of safeguarding and ethical delivery
• Above all, you’ll be motivated by purpose, comfortable with ambiguity, and excited by the opportunity to turn ideas into mobilised, high‑impact programmes.

Why join Community Integrated Care?

• Be part of one of the UK’s leading social care charities, delivering nationally recognised, high‑profile programmes
• Work on ambitious partnerships and campaigns that genuinely change lives
• Enjoy flexible and hybrid working arrangements
• Access learning, development and progression opportunities in a supportive, values‑led culture
• Be trusted to lead, influence and shape work that has a lasting legacy 

Ready to make a difference?

If you’re an experienced Project Manager who wants your work to mean something, we’d love to hear from you.

Apply now and help us turn partnerships into progress, and ambition into impact.

Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations. 

Position: Senior Communications Manager
Based: London (hybrid)
Contract: Full-time, permanent
Salary: £50,000–£60,000, dependent on proven experience and qualifications
Reporting to: CEO
Deadline: Please apply via the application form linked in this job posting by 6pm BST on 11 September 2026

About the role
The Environmental Justice Foundation (EJF) is seeking an experienced and creative communications professional to join our growing international team working to deliver conservation impact and protect the basic human right to a secure natural environment. Reporting to the CEO, you will oversee the implementation of EJF’s content and digital communications, ensuring our investigations and advocacy are presented with clarity and impact. This role manages colleagues in the communications team as well as working closely with campaigners, researchers, investigators, project leads and filmmakers across four continents.
You are a skilled writer and storyteller with a strong grasp of digital platforms and an understanding of what makes content compelling. You understand how to translate complex evidence and investigative findings into clear, engaging communications for diverse audiences.
We are looking for someone proactive, highly organised, and passionate about environmental justice. You will be comfortable working at pace, managing multiple projects simultaneously, and maintaining high editorial standards.

Key responsibilities
1. Content strategy and production
● With senior team members, support the development of a comprehensive comms strategy prioritising campaign outcomes across EJF’s strategically important nations and regions.
● Lead the development and delivery of compelling content across EJF’s communications channels, including reports, briefings, blogs, newsletters, and multimedia assets.
● Oversee the production of and quality-assure outputs, including op-eds, campaign updates, web copy, and supporter communications, ensuring consistent voice, accuracy, and impact.

● Work closely with the campaign and investigation teams from project inception to translate findings into engaging communications materials for a range of audiences.
● Ensure EJF’s editorial standards are met across all communications outputs.
● Maintain EJF’s style guide and communications templates, supporting colleagues across the organisation to communicate consistently and effectively.
● Maintain an editorial calendar that aligns content production with campaign milestones, report launches, and external events.

2. Digital communications and social media
● Oversee EJF’s social media channels, developing and publishing content that grows engagement, extends reach, and drives campaign impact.
● Manage EJF’s website content: commissioning and implementing updates, ensuring pages are current, accurate, and optimised for search.
● Use data and analytics to monitor performance across digital channels making evidence-led recommendations to improve our strategy.
● Monitor developments in digital communications and proactively identify new opportunities.

3. Campaign communications
● Work with campaign teams to maintain communications plans, ensuring messaging
is consistent, evidence-led, and tailored to relevant audiences to achieve intended impacts.
● Support the review and dissemination of campaign reports, policy briefings, and impact updates, maintaining EJF’s editorial standards across geographies and languages.
● When required, support the planning and delivery of campaign events, film screenings, and launches, including supporting external communications around
these moments.

4. Internal communications and team support
● Support effective internal communications within EJF, helping ensure that staff across the organisation are informed and connected.
● Work collaboratively to support strategic planning, team coordination, and reporting on comms outcomes.
● Provide communications guidance and capacity-building to colleagues across campaign and country teams.
● Manage comms colleagues to success, ensuring clarity in priorities and mentoring their abilities to deliver outcomes.

About EJF
EJF exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change.

EJF is a global non-profit driven by a powerful belief: that environmental protection and human rights are inseparable. Through courageous field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems and biodiversity, and defending those who risk their lives to safeguard them. Our campaigns span four deeply interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and journalists.
EJF is an international organisation with a diverse team working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power – and we build pathways to a fairer, more resilient future. Join Us.

Essential skills and experience
● Demonstrable commitment to EJF's vision, mission and values and a determination to change the world for the better.
● At least five years of professional experience in a communications role.
● An outstanding writer and editor in English, able to adapt style and tone for different audiences, formats, and platforms.
● Demonstrable experience leading and managing social media channels and digital content for an organisation, with a strong understanding of platform strategy and analytics.
● Experience producing a range of communications content, including reports, blogs, web copy, newsletters, and social media.
● Excellent project management skills: able to manage multiple deadlines simultaneously and coordinate input from colleagues across teams.
● Meticulous attention to detail and a commitment to factual accuracy.
● A collaborative and solutions-focused approach; comfortable working in a fast-paced, international environment.

Desirable skills and experience
● Experience working on environmental, human rights, or related issues.
● Team management - a proven ability to motivate colleagues to achieve.
● Familiarity with SEO, email marketing platforms, and web content management systems.
● Experience producing or commissioning multimedia content (video, photography, data visualisation).

● Proficiency in one or more additional languages relevant to EJF’s work.
● Experience supporting or coordinating communications across an international or multi-office organisation.

What we offer
● 22 days annual leave (plus public holidays), increasing with each year of service, plus additional paid leave between Christmas and New Year.
● Private healthcare package.
● Generous pension scheme, with employer contributions increasing over time.
● Hybrid working (3 days in the office).
● Cycle-to-work scheme.
● A supportive working environment, with genuine opportunities for professional development and career progression.
● The chance to play a meaningful role in an organisation delivering real-world impact for people and planet.

Application
To apply, please complete the application form linked in this job posting. This includes:
● Cover letter outlining your suitability and interest in the role (max 2 pages)
● CV (max 2 pages)

The deadline for applications is 18:00 BST on 11 September, 2026.

** We encourage early applications as we review on a rolling basis and may begin
interviewing shortlisted candidates ahead of the deadline.
We are committed to creating a diverse and inclusive environment. If you feel you would be
a good fit for this role but are unsure if you meet every single requirement, we strongly
encourage you to apply.
Only shortlisted candidates will be contacted. No other forms of communication or agencies
please.
You must hold the legal right to work in the UK.

Network and Impact Manager
Location: London/Hybrid (London Bridge office, 2 days per week in office) Salary: £41,000–£44,000 Contract: 18 month fixed term

For nearly 30 years, In Kind Direct has been at the forefront of product redistribution in the UK, ensuring that no one misses out on life’s essentials. Founded by HM The King, we partner with leading brands and retailers to channel everyday goods—hygiene items, household products, toys, clothing and more—to our network of over 6,000 charities, community groups, foodbanks and schools. Every week, we help more than half a million people in need. Yet, poverty and exclusion remain as key challenges within the UK, and we’re on a mission to reach even more people with more products.

Our Values
We work with kindness, togetherness and integrity, and drive innovation.

The Opportunity
We are seeking an adaptable, enthusiastic self-starter to join our dynamic and passionate team with responsibility for truly understanding the needs of our network and how we can best support them with essential products to help people live well.

This role will represent the voice of our network and the end users they support, developing and implementing strategies at In Kind Direct to increase value and engagement, and strengthen our social impact together.

Key Responsibilities

Insight and Evidence
· Represent the voice of our network and the end-users they support in our planning, evaluations and decision-making
· Lead on network insights gathering, data analysis and visualisation, and interpreting findings into conclusions and recommendations, using for example, surveys, CRM data, Network Ambassador online meetings and Network Insights Panel consultations
· Proactively contribute to improvements in the customer journey for network partners – from registration through to fulfilment
· Support our collaborative ways of working with the VCSE sector and other infrastructure organisations to meet immediate need, deepen impact and support longer-term solutions
· Help scope, test and implement CRM enhancements to improve how we gather insights and measure impact
· Source, analyse and share relevant external social research and sector intelligence to help ensure organisational decisions and programmes are also informed by external insights, emerging trends and best practices

Network Engagement
· Develop and implement strategies to increase network engagement including visits, volunteering, webinars and spokesperson activities, that inspire our network to tell the story of our impact together
· Lead on network recruitment and retention
· Day to day management, evaluation and reporting for funded projects that use insights, research, and partnerships to get the right products to more people through network partners
· Test, implement and embed digital asset management tools and processes
· Act as an ambassador for In Kind Direct at external events
· Line manage the Charity Network Coordinator

Network Support and Communications
· Oversee and help produce a regular newsletter and ad hoc emails to involve the network more in advocacy, impact storytelling and direct action with us
· Oversee and help produce other network communications and content including service emails and FAQs to improve the service they experience from us
· Oversee network registration and renewal processes and comms, and act as a point of escalation for our Customer Service team
· Manage and develop our network compliance policies and processes, safeguarding quality and integrity while driving efficiency and systems-enabled automation. Act as a point of escalation
· Ongoing relationship and community building with network partners, including regular proactive outreach, visits and communications
· Help develop standards for network experience, value delivery and service quality in collaboration with our Customer Service team

What We're Looking For
· Knowledge of the VCSE sector and current challenges, ideally with a pre-existing network
· Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders
· Excellent organisational skills, with the ability to manage multiple projects simultaneously, manage budgets, mitigate risks and meet deadlines
· Proficiency in using CRM systems to manage customer/membership information and generate insights
· Proficiency in using Excel, survey and data analysis tools to generate insights and measure impact
· Some experience of line management of volunteers or paid staff
· Able to work well as part of a team, but also a self-starter that's able to take initiative while working with little supervision
· Numerate with good attention to detail
· Excellent written communication skills
· Understanding of data privacy, protection and consent for marketing and communications
· Being an approachable collaborator at all levels of an organisation
· Aligned with IKD values of kindness, togetherness, integrity, and innovation.
Competences Required of a Manager
· Applies policies in their area and flags risks early
· Supports audits/quality checks as needed
· Encourages others to meet compliance requirements
· Balances risk in decisions with senior support when needed
· Leads projects/teams with clear ownership
· Motivates others and creates a positive environment
· Coaches and develops others; gives clear direction and feedback
· Role models integrity and continuous improvement

Why In Kind Direct?
As well as having the chance to work in a charity that helps thousands of people each year, our team benefits include:
· Volunteering days
· 28 days holiday each year including 3 days between Christmas and New Year (excluding public holidays)
· An interest-free travel loan
· A generous pension scheme entitlement

We are an equal opportunity employer and support our team to succeed in their roles through training, adaptations, flexibility in working, access to our Employee Assistance Platform, and a range of policies to support people in their personal, family and care responsibilities.

We are an accredited Great Place to Work – and have additionally been recognised as a Great Place to Work amongst small Charities and a Great Place to Work for Women.

We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations.

We especially welcome applications from anyone with lived experience of being on a low income or working with smaller charitable organisations.

We will meet all reasonable expenses that will support anyone invited to interview to be able to participate.
If there's anything such as a disability or other circumstance that might affect your ability to take part in any stage of the application or interview process, please don't hesitate to contact us. We'll do our best to provide any support or adjustments you may need to take part fully and comfortably. Sharing this information will not affect your application in any way.

How to Apply
To apply, please submit your CV and a brief supporting statement (max. 500 words) by 2pm Tuesday 25th August 2026.

Applications submitted without a supporting statement may not be considered.

First stage interviews will take place 2nd/3rd September 2026.
Second stage interviews will take place 10th September 2026.

You may have experience in the following: Network Manager, Charity Partnerships Manager, Community Engagement Manager, Impact and Insights Manager, Stakeholder Engagement Manager, Membership Manager, CRM and Insights Manager, Programme Manager (VCSE), Data and Insights Manager, Charity Relationship Manager, Sector Engagement Manager, Voluntary Sector Partnerships Manager, etc.

REF-230215

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an enthusiastic and committed Media & Communications Officer to help raise the profile of our life-changing work. This is a varied role, building awareness in the UK of the challenges faced by people with disabilities and other vulnerable groups caught up in conflicts and disasters worldwide.

Securing quality media coverage and strengthening our brand recognition are central to our fundraising and communications strategy. Our communications focus on our core activities – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion.

If you are motivated to find new stories and create engaging content, bring a proactive, hands-on approach and enjoy juggling multiple priorities in a small team, we'd love you to join us. You'll work in an international environment, learn new skills, and play a real part in supporting people affected by crisis around the world.

Background Information and Purpose of Post

Humanity & Inclusion is aiming for a step-change in our private fundraising and visibility in the UK. Securing quality media coverage and strengthening brand recognition are central to this. Our communications focus on HI’s core brand pillars – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion. Alongside working with journalists, we are building our media presence through partnerships and developing our in-house content production.

The main purpose of the post is to:

· Focus on the delivery of HI UK's media and communications strategy, supporting fundraising and brand awareness objectives.

· Secure high-quality coverage in target media through proactive story development, pitching and spokesperson support.

· Produce engaging digital and print content for UK audiences.

· Work collaboratively to support communications campaigns, partnerships and fundraising appeals.

· Monitor, analyse and report on media and communications impact.

Main Duties and Responsibilities

Media relations

· Work alongside the Media and Communications Manager to develop and deliver a targeted media and communications strategy that supports fundraising and brand awareness goals.

· Build and maintain relationships with UK and international journalists and producers.

· Proactively identify and pitch story and interview opportunities to secure coverage.

· Draft and distribute press releases, statements and reactive lines, including during breaking news and emergencies.

· Prepare and brief spokespeople for media opportunities and coordinate interviews.

· Facilitate media visits to overseas programmes in coordination with HI Federation and country offices and accompany journalists on visits where required.

· Contribute to applications and pitches for media fundraising appeals and partnerships.

· Work closely with communications colleagues across the HI Federation to amplify key messages and publications and adapt international content for UK media and audiences.

Content production

· Ensure that HI UK's website is well maintained and that static webpages are up to date.

· Regularly create and publish engaging news and stories on the website and social media channels.

· Develop in-house digital content (including blogs, photo stories, infographics and video) for UK audiences

· Lead on the design, layout and copy of HI UK's printed materials, using Adobe InDesign to produce professional, branded assets such as the annual report, banners and leaflets.

· Ensure that all communications reflect HI’s values and standards on consent, safeguarding, and ethical, inclusive storytelling.

Communications

· Actively contribute to HI UK's communications planning and editorial calendar.

· Work collaboratively across HI UK to increase consistency and quality of communications on HI's brand, activities and key campaigns.

· Coordinate with the private fundraising team to maximise HI UK’s brand impact and ensure that communications content strengthens supporter engagement.

· Develop media and communications activities to complement fundraising campaigns, particularly emergency appeals.

· Ensure consistent recognition of HI UK’s key funders and partners across communication channels and branded materials.

· Contribute to the roll-out of HI's global communications campaigns in the UK

· Support HI UK’s participation in public-facing campaigns with external coalitions and partners.

Other responsibilities

· Monitor and report on media coverage, comms campaigns and social media performance.

· Maintain a positive and collaborative working relationship with all colleagues and partners.

· Manage relationships with relevant suppliers and consultants. 

· Represent the organisation at relevant external events and meetings.

· Keep up to date with, and adhere to, relevant legislation, regulatory procedures, innovation and best practice in the sector.

· Any other activities commensurate with the level of the post, as may be required. 

Person Specification

We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.

The Communications and Research Officer is a new post designed to help bridge the gap between the research and campaigning work of Drone Wars UK and our supporters and the general public. The role is split 50/50 between communications and research. The communications element combines social media activity, website content creation and email communications, helping to ensure our messages are communicated clearly, consistently and creatively across a range of channels.  The research element consists of undertaking a number of short-term specific research projects alongside participation in on-going longer-term research work.

This is an excellent opportunity for someone who enjoys creating engaging content as well as undertaking in-depth investigations that contribute to positive social change. In addition, the person appointed will take an active role in the forthcoming strategic review shaping the organisation’s work over the next few years.

Job Description

Communications

• To be responsible for Drone Wars UK’s website, managing regular content updates and improving the content, layout and structure.
• To schedule social media content and manage social media accounts to increase engagement and reach.
• To use appropriate design tools in the creation of content for website and all digital and public facing channels.
• To undertake email campaigns in conjunction with the staff team to promote our work and increase participation in events.
• To participate in engagement with legacy and new media alongside other members of the staff team in order to promote the work and campaign aims of Drone Wars UK.
• To undertake appropriate speaking engagements on behalf of DWUK.

Research

• To undertake specific pieces of research into the use of armed drones, autonomous weapons and the militarisation of space as agreed with the Director.
• To write and produce accessible reports, articles and briefings based on the research undertaken.
• To write appropriate copy for the website.
• To contribute to on-going research work by keeping abreast of new and emerging military technologies.
• To contribute to maintaining the Drone Wars UK internal information database 

General

•  To work collaboratively with the staff team to set priorities and to develop existing and future research projects and campaigns.
• To network with other communicators, researchers and campaigners working on these issues in relevant organisations. 
• To undertake tasks as directed by the Director to ensure the smooth running of the organisation.
• To participate in campaign activity to limit the harms caused by armed drones, autonomous weapons and the militarisation of space.

Person Specification

Knowledge and Experience

• A degree, preferably to Master’s level, or equivalent experience in a subject area relevant to the post (Essential).
• Three years experience of engaging in research work, preferably in the peace and security/human rights sector or similar field (Essential).
• Commitment to the aims and objectives of Drone Wars UK (Essential) 
• Demonstrable ability to write and express thoughts and positions clearly, succinctly and accurately in English in a variety of formats, including major reports (Essential).
• Hands-on experience of managing websites (WordPress) and utilising social media, email marketing platforms, and varied digital tools to drive engagement (Essential). 

Skills and Attributes

• Understanding of the on-going legal and ethical debate around the use of armed drones, autonomous weapons and/or militarisation of space (Essential).
• Ability to manage workloads and professional duties without day-to-day managerial oversight (Essential) 
• The right to work in the UK (Essential)
• Understanding of and commitment to equal opportunities (Essential). 
• Ability to work both independently and as a member of a team (Essential).
• Experience in engaging with legacy and new media to promote campaign objectives (Desirable). 
• Familiarity with national and international security issues and institutions (Desirable).
• Willingness to learn new skills and work co-operatively with others to build strong campaigns (Desirable). 

Senior Communications Officer

Ref: PR139

Hours: 28-35 hours per week (negotiable)

Salary: SCP25 £36,363 to SCP26 £37,280 (full time)

Contract: Permanent

Location: Carers Leeds supports hybrid working arrangements, in the Carers Leeds office, community locations, and from home.

Closing date: 11.59pm, 8 September

Interview date: 23 September

Vision

Our vision at Carers Leeds is that all unpaid carers in our city are recognised, valued and supported to live a fulfilling life.

Mission

Carers Leeds wants to improve the lives of unpaid carers across the city. We provide information, advice and support to unpaid adult and parent carers in Leeds. We aim to influence others to act and create positive change for unpaid carers.

What is an unpaid carer?

An unpaid carer is someone who provides help and support to a family member, friend or neighbour who couldn’t manage without their help. This could be due to illness, disability, mental health problems or substance misuse.

What we do

Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. We have a Support Line, carers support groups, one to one support and support in hospitals. Some of our services are open to all carers and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds. We work in partnership with others to deliver our service and to influence them to act to benefit unpaid carers.

Brief Role Description: 

This role will lead communications at Carers Leeds with the aim of identifying and engaging carers; raising awareness of caring and influencing others in the city to act to benefit carers; and fundraising. The postholder will work closely with the CEO, the Senior and Operational Management Teams to design and deliver the organisation’s communications strategy and plans.

Key Duties and Responsibilities:

· Work closely with the CEO and SMT to agree Carers Leeds communications strategy. Responsible for developing, updating and monitoring Carers Leeds communications plans, to ensure a co-ordinated approach to communications.

· Establish and maintain effective communications processes and good working relationships across the Carers Leeds team to support communication across service delivery, carer awareness, influencing and fundraising.  

· Oversee Carers Leeds communication channels, act as the point of contact for all media enquiries and build relationships with external stakeholders to amplify our messages and to reach key audiences. 

· Ensure consistent brand use across all our work, develop a suite of on-brand digital and print materials and provide communication support, guidance and training for staff and volunteers, where appropriate. 

This post is subject to a satisfactory a DBS check

Excellentterms and conditions including: 

· 25 days annual leave plus bank holidays (pro rata for part-time) 

· Flexitime

· Hybrid working (part home/part office based) 

Please submit online applications only. (No Agencies or CVs thanks)

Carers Leeds celebrates diversity and strives to be an equal, diverse, and inclusive organisation. We welcome applications from all sections of the community. Groups currently under-represented in our workforce are people from ethnically diverse communities, people with disabilities, younger and older workers, men, and transgender people.

Carers Leeds is a Limited Company Registered No. 3242065
Registered Charity No. 1058706

Job Title: Senior Brand and Campaigns Manager 

Reporting to: Head of Brand & Marketing

Salary: £50,000

Contract Type: 1 Year Fixed Term Contract 

Location: London and Hybrid, with weekly visits to our sites across London (mainly to Old Street) 

Hours/Days per week:35 hours per week, 9am – 5pm, Monday – Friday

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job 

Focusing on building and maintaining the charity brand identity, through execution of marketing initiatives that grow brand engagement, understanding and participation. Leading integrated campaigns and identifying marketing activities that meet strategic objectives and income targets. Ensuring that marketing plans are effective in reaching multiple target audiences. 

Duties and Responsibilities

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

• Lead the development and implementation of and brand and campaign activities across the full mix of marketing channels, appropriate to the target audience

• Manage and develop two direct reports, and a team of 6

• Responsibility for the charity brand guidelines for visual identity, messaging, and tone, to ensure consistency across the charity and marketing materials

• Maintenance and optimisation of the brand ambassador programme across the charity, ensuring engagement, understanding and accurate adoption of brand material

• Supporting the integrated strategy and planning of the annual marketing calendar to maximise and prioritise opportunities across multiple channels and audiences

• Lead the major fundraising and event campaigns, working alongside stakeholders to ensure campaigns meet income targets

• Engagement and collaboration with network partners nationwide to support their marketing needs, with communications and toolkits

• In collaboration with the Head of Volunteering, advise and deliver activities that support the acquisition, engagement and retention of volunteers

• Creation of clear briefs that support the management of external creative agencies and/or inhouse designers, to ensure assets and materials are compelling and on brand

• Work hand in hand with Senior Digital Marketing Manager to create cohesive marketing plans that deliver results through applied learnings

• Measure and report on campaign performance using analytic tools and processes that provide actionable insights and recommendations for optimisation of marketing activity

• Manage campaign budgets, ensuring effective allocation of resources to maximise return on investment

Essential Criteria 

• Bachelor’s degree in marketing, communications, or a related field. Or significant experience in a similar role within the not-for-profit sector
• Proven experience of working in the charity sector on brand, fundraising and marketing campaigns, with a strong understanding of marketing tools and strategies
• Experience of leading a team within a brand and campaign role
• Excellent verbal and written communication skills for collaborating with team members and key stakeholders
• Experience in thinking strategically, to create  marketing plans and briefs that deliver to organisational goals
• Campaign management experience, including management of multiple stakeholders, planning, budgeting, and evaluation with the ability of managing conflicting demands and needs of key stakeholders
• Strong analytical abilities to interpret data and make informed decisions based on campaign performance metrics
• Creative and innovative flair, with proven examples of successful and engaging campaigns and solutions 

Church Engagement & Fundraising Officer

12-month Fixed Term Contract. Full Time, Home-based (with weekly travel)

Location: London and the Northern Home Counties 

Salary: £44,945 per annum

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. This is a homeworking role and you are expected to be in the London office once a month

About the role

Reporting in to the Church Engagement & Fundraising Advisor, the Church Engagement & Fundraising Officer is a proactive fundraising and church engagement role.

You will be out in churches and communities across London and the home counties, building new relationships, strengthening existing high-value support, and inspiring churches to give, act and pray with Christian Aid.

You will identify and approach prospective churches, pick up the phone to book meetings, speak confidently in church services and local gatherings, and make compelling asks that lead to increased giving and deeper engagement.

This is a remote team to facilitate post holders to be proactively present in local church communities. Much of your impact will come from being out and about: visiting churches, meeting clergy and volunteers, attending local events, speaking at services, and building relationships face to face. You should expect regular travel across London and the home counties, including some evenings and weekends.

We are looking for someone who is energised by being out in the community, not someone looking for a primarily desk-based role.

In this role, success will mean:

• building a strong pipeline of churches and groups with the potential to support Christian Aid;
• securing meetings, speaking opportunities and invitations into church spaces;
• inspiring churches to increase their giving, particularly around appeals and key fundraising moments;
• strengthening relationships with current high-value church supporters so they feel known, thanked and encouraged;
• equipping volunteers and local champions to extend Christian Aid’s reach;
• using insight, data and local knowledge to prioritise the relationships with greatest potential.

A significant part of this role will be proactive new relationship-building. You will not only respond to churches already connected with Christian Aid; you will identify new opportunities, approach churches and leaders, and work creatively to open doors for giving, fundraising, campaigning and prayer.

About you

Who we are looking for:

Essential:

• Demonstrable experience driving fundraising and relationship building.
• Knowledge of church audiences across all denominations.
• Experience of mentoring volunteers to add capacity, skills and aptitude to empower and support them.
• Detailed knowledge of the principles of good donor management or customer care, and understanding of the principles of relationship building.
• Developed communication skills to inspire others to take action and use their skills and resources to fundraise and donate.
• Developed communication skills to communicate complex messages creatively and effectively to diverse audiences.
• An ability to analyse and interpret information and data to prioritise work and achieve results.
• Organisational skills to work under pressure and manage competing priorities to deliver multiple concurrent activities.
• The ability to travel frequently to locations, including some evenings and weekends.

Desirable:

• Knowledge of current fundraising legislation and good practice.
• Knowledge of relevant church networks and denominational structures.
• Ability to effectively portray development messages in a theological context.
• Knowledge of global development issues and Christian Aid’s work.
• Good knowledge of the London and South East geographical region.

This role would suit you if you are a confident relationship-builder who enjoys getting out into communities, opening doors and inspiring people to act. You might come from community fundraising, church engagement, major donor engagement, sales, business development, volunteer mobilisation or a church-facing role with clear fundraising experience.

You will need to be confident talking with churches, meeting ambitious targets, comfortable making asks for financial support, and motivated by helping local communities turn faith, generosity and concern for global justice into practical action.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

We’re looking for a creative, curious and proactive Digital Marketing Content Creator to bring Firstsite’s programme and story to life online.

From exhibitions and screenings to family activities, events and our shop, café and venue hire, you’ll create compelling digital content that captures the energy of what we do and inspires people to visit, take part, book, donate and connect with Firstsite.

Working across photography, video and social media, you’ll use creative storytelling, audience insight and digital best practice to reach and engage new and existing audiences. You’ll also track and analyse campaign performance, helping us understand what resonates with our audiences and shape impactful marketing activity across our vibrant venue and digital platforms.

We're looking for someone who lives and breathes social media – someone who has a strong eye for visual storytelling, keeps up with the latest trends, understands what makes people stop scrolling, and is excited to experiment with new formats and ideas.

This is an exciting opportunity to develop your career within a dynamic contemporary arts environment, working across a diverse programme of exhibitions, culture, events and commercial activity.

If you’re passionate about creativity, enjoy making engaging content and want to help more people discover and experience the arts, we’d love to hear from you.

The Digital Marketing Content Creator will report to the Marketing Manager and collaborate closely with teams across Firstsite to deliver cohesive, high-impact marketing in line with agreed strategies and audience plans.

Please see the Job Description for more information.

Firstsite’s commitment to inclusion   

We pride ourselves on being a place where your individuality is valued; you can be yourself and still achieve your potential. We believe that your individuality helps us to deliver the best results to our objectives. Diversity of background, diversity of experience, diversity of perspective, are important to us.

Applying with a disability   

Firstsite is proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool.  We are a Disability Confident Committed Employer. We are committed to ensuring that all candidates are treated fairly throughout the Recruitment Process, we aim to offer an interview to disabled people who meet the minimum requirements of the role, and we look to anticipate and provide reasonable adjustments, as required. Please speak to your recruitment contact for more information.

How to apply for this role

Please follow the link to find out more information about how to apply on our website

Deadline for applications is 5pm – 16 August 2026

Interviews will take place during w/c 24 August 2026

Potential start date will be:  14 September 2026

MEMBERSHIP MARKETING & INSIGHT MANAGER

18 hours per week (flexible working considered)  Fixed-term contract - 6 months (with potential to extend)

£36,000-£40,000 FTE (£17,600-£19,600 pro rata)

Hybrid working - based at Westonbirt Arboretum, Gloucestershire

Use insight to shape the future of one of the UK's largest membership organisations.

Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.

We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.

This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.

About the Role

This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.

This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.

Summary of the role

Working closely with the Head of Income Generation & Engagement, you'll:

• Analyse membership and visitor data to identify trends, opportunities and areas for improvement.

• Develop audience segmentation and retention strategies.

• Improve the end-to-end member journey, from joining through to renewal and long-term engagement.

• Coordinate key marketing projects, including digital developments, membership renewals and customer experience improvements.

• Oversee marketing planning, member communications and website content in partnership with colleagues and external suppliers.

• Produce clear insight and reporting to support strategic decision-making.

About you

You'll bring experience of using customer insight to improve marketing performance and customer experience.

You'll be confident:

• analysing CRM or membership data

• translating insight into practical action

• managing multiple projects and stakeholders

• coordinating agencies and external suppliers

• improving customer journeys and digital experiences

• communicating recommendations clearly and influencing others.

Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.

Why join us?

This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.

We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.

Key Responsibilities Membership Insight & Strategy

• Analyse membership and visitor data to identify trends, opportunities and risks.

• Develop audience segmentation with appropriate retention strategies based on evidence.

• Produce regular insight reports and dashboards to inform decision-making.

• Recommend marketing interventions based on behavioural and demographic analysis.

• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience

• Take ownership of the end-to-end member journey.

• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.

• Lead projects to improve customer experience across digital and physical touchpoints.

• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:

• membership renewal improvements

• website user journey optimisation

• family membership implementation

• digital membership developments

• member communications Content, Publications & Digital

• Oversee website content, user experience and digital content planning.

• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.

• Coordinate technical improvements with external suppliers and internal teams.

• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management

• Manage external agencies and suppliers.

• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management

• Brief and manage external agencies.

• Coordinate work with Forestry England colleagues.

• Manage project timelines.

• Monitor delivery and quality.

• Ensure resources are used efficiently. General Responsibilities

• Champion evidence-based decision making.

• Embed continuous improvement.

• Support wider organisational objectives.

• Comply with organisational policies and procedures. Person Specification Essential Experience

• Experience developing marketing strategies informed by customer insight.

• Experience analysing CRM or membership data.

• Experience improving customer journeys or user experience.

• Experience managing multiple projects simultaneously.

• Experience briefing and managing agencies or suppliers.

• Experience working across multidisciplinary teams. Essential Knowledge

• CRM and customer segmentation.

• Customer retention principles.

• Website usability and digital customer journeys.

• Email marketing.

• Marketing performance measurement.

• Data interpretation and reporting.

Essential Skills

Strategic thinking - Able to translate insight into practical marketing interventions.

Analytical - Confident interrogating data and identifying meaningful trends.

Project management  - Able to coordinate multiple stakeholders and deliver improvements.

Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.

Organisation - Excellent planning and prioritisation skills.

Desirable

• Membership organisation experience.

• Charity sector experience.

• Visitor attraction or heritage experience.

• Experience with CRM systems such as Raiser's Edge.

• Google Analytics or similar reporting tools.

• Understanding of accessibility and user-centred design.

Personal Attributes - We're looking for someone who is:

• Curious and inquisitive.

• Commercially aware.

• Collaborative.

• Pragmatic.

• Confident making recommendations.

• Comfortable working independently.

• Motivated by improving customer experience.

• Interested in using evidence rather than assumption.

Success Measures

• Produced a membership insight dashboard.

• Developed a data-led retention strategy.

• Reviewed and improved the membership renewal journey.

• Coordinated implementation of agreed digital improvements.

• Established an annual editorial and communications plan.

• Improved reporting and marketing decision making across the organisation.

Internal Communications Officer

Salary: £32,000 per annum
Location: London, Manchester or Duxford (Hybrid, 3 days onsite)
Contract: Fixed-term until December 2026

Are you a natural storyteller who knows how to bring people together through great communication?

We're recruiting on behalf of a nationally recognised organisation for an enthusiastic Internal Communications Officer to join a busy and collaborative communications team.

This is a fantastic opportunity for someone with strong writing skills, excellent attention to detail and a passion for creating engaging content that keeps colleagues informed, connected and inspired.

You'll play a key role in delivering internal communications across a variety of channels while working with stakeholders from across the organisation to support employee engagement and organisational priorities.

What you'll be doing

• Create engaging content for intranet pages, newsletters, staff updates and internal campaigns.
• Support senior leadership communications and organisation-wide announcements.
• Manage and maintain intranet content, ensuring information is accurate, relevant and up to date.
• Build strong relationships with teams across the organisation to gather stories and promote key initiatives.
• Support the delivery of staff events, briefings, workshops and engagement activities.
• Monitor internal communication channels and respond to enquiries professionally.
• Gather colleague feedback and help shape improvements to internal communications.

What we're looking for

• Experience in internal communications, employee engagement or a similar communications role.
• Excellent writing, editing and proofreading skills.
• Confidence creating engaging content for digital communication channels.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience building relationships with a wide range of stakeholders.
• A proactive, collaborative approach with excellent attention to detail.
• Experience using intranet or content management systems would be advantageous.

What's on offer

• Hybrid working with three days onsite in London, Manchester or Duxford.
• Competitive salary of £32,000 per annum.
• The opportunity to join a collaborative communications team within a respected organisation.
• Meaningful work that helps connect colleagues and supports organisational success.
• A varied role offering exposure to internal communications, employee engagement and leadership communications.

If you're an organised communicator with a flair for creating engaging content and want to make a real impact, we'd love to hear from you.

Apply online now to learn more about this exciting opportunity!

As our Digital Fundraising & Campaigns Lead, you’ll manage and oversee the delivery of our digital fundraising and donor acquisition activities, ensuring campaigns are innovative, data-driven and aligned with our mission.

Leading a small, talented team of marketing and campaign professionals, you’ll lead the campaign development function in cross-departmental planning, including events that drive donor acquisition and fundraising.

You’ll help us tell powerful stories, deepen engagement and help grow our community of supporters, shaping end-to-end integrated digital campaigns that build and strengthen relationships and help us bring hope and practical aid to remote communities.

Alongside campaign strategy and execution, you’ll be involved in paid media activity and digital performance, providing strategic oversight, guiding agency relationships and driving continuous improvement.

Additionally, you will:

- Deliver campaigns, events, and digital initiatives
- Act as a trusted adviser to senior leadership on digital strategy
- Lead the planning and delivery of events and volunteer engagement at festivals
- Ensure budgets are well managed, and campaigns are delivered efficiently
- Develop and evaluate digital performance metrics and reporting

About You

To join us as our Digital Fundraising & Campaigns Lead, you will need:

- At least five years’ experience in digital fundraising and marketing in a charity or mission-driven organisation
- A minimum of two years’ management experience leading digital fundraising or marketing teams
- Experience writing, reviewing, and editing copy for a variety of audiences and users
- Experience in project management
- The ability to communicate clearly, assertively, and diplomatically at all levels
- Demonstrable success in developing and delivering multi-channel digital campaigns with measurable impact
- Demonstrable expertise in paid media strategy and optimisation (Google Ads, Meta, programmatic, etc.)
- Strong creative ideation and direction skills
- A data-driven approach with experience using analytics tools (e.g., Google Analytics, CRM platforms)
- Excellent and proven stakeholder management and influencing skills
- A deep understanding of digital trends, donor behaviour, and fundraising compliance

This is a remote role with a once a month visit to our Folkestone office. 

Purpose of the role

The Project Manager will lead the delivery of MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, an innovative 18-month heritage programme documenting, preserving and sharing over 25 years of LGBTQ mental health history.

Working with LGBTQ communities, volunteers, staff, former service users, heritage partners and community organisations, the postholder will oversee all aspects of project planning, delivery, evaluation and legacy. This includes oral history collection, digital archiving, volunteer management, community engagement, public exhibitions and dissemination activities.

The Project Manager will ensure the project is delivered safely, ethically and inclusively whilst meeting all National Lottery Heritage Fund outcomes, budgets, milestones and reporting requirements.

This is an exciting opportunity to lead a significant LGBTQ heritage project that will create a lasting record of community resilience, mental health activism, peer support and social change.

Role description

You will bring the experience, confidence, organisational skills and values required to lead a complex community heritage programme involving lived experience storytelling, volunteer participation, community partnerships and public engagement.

Main Tasks

Project Management

· Manage the set up and delivery of a new Speaking Our Minds project in a medium-size charity.

· Develop and maintain detailed work plans, project timelines, budgets, risk management and ensure milestones and National Lottery Heritage Fund requirements are met.

· Provide regular progress reports in line with project timeline, budgets and outcomes for the Charity Director

· Ensure all project activity is delivered in accordance with MindOut's organisational policies.

Community Participation & Co-production

· Establish and facilitate a Community Advisory Group to guide project development and decision-making.

· Design and deliver co-production workshops, reflection sessions and community consultation activities centring values such as co-production, lived experience and trauma aware with diverse participation and inclusion.

Oral History & Heritage Collection

· Lead the collection of a minimum of 25 oral histories documenting LGBTQ mental health heritage.

· Ensure interviews are conducted ethically and in accordance with Oral History Society guidance and project protocols.

· Coordinate transcription, metadata creation, cataloguing and archive preparation.

· Oversee collection of photographs, documents, memorabilia and contextual materials that support interpretation of MindOut's history.

· Ensure safeguarding, consent and ethical storytelling principles are followed throughout the collection process.

Volunteer Recruitment & Management

· Recruit, train, supervise and support project volunteers.

· Develop clear volunteer roles and learning opportunities.

· Coordinate volunteer involvement in oral history, outreach, events and heritage activities.

· Ensure volunteers receive appropriate induction, support and supervision.

· Create an inclusive and positive volunteering experience that builds skills and confidence.

Heritage Preservation & Digital Archiving

· Work with Queer Heritage South, The Keep and other partners to ensure heritage materials are preserved to recognised standards.

· Oversee processes for cataloguing, digital storage and archival preparation.

· Ensure heritage materials are managed according to agreed metadata, accessibility and licensing requirements.

· Support the creation of sustainable heritage systems and organisational learning that continue beyond the project lifespan.

· Contribute to the development of MindOut's long-term heritage strategy and legacy planning.

Events, Exhibitions & Public Engagement

· Deliver a programme of public engagement activities and community events.

· Coordinate the development of exhibitions, digital outputs and learning resources.

· Work collaboratively with partners including Photoworks and heritage organisations.

· Support communications and promotional activity alongside the Communications Co-ordinator.

· Ensure all events are well planned, accessible and effectively evaluated.

Partnership Development

· Build and maintain strong relationships with heritage organisations, archives, universities, community groups and cultural partners.

· Act as the principal contact for external project partners and commissioned specialists.

· Represent MindOut at meetings, conferences and partnership events.

· Develop opportunities for future collaboration and sustainability beyond the funded project period.

Monitoring, Evaluation & Reporting

· Maintain project monitoring systems and data collection processes.

· Work with the external evaluator to assess outcomes and impact.

· Produce regular reports for the Charity Director, Trustees, Advisory Group and funders.

· Monitor budgets, risks and project performance.

· Ensure learning and evaluation are embedded throughout the project lifecycle.

Full details and job spec please view attached document.

Interviews to be held 26th & 27th August.