Digital communications jobs in east sheen, greater london
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.
Main duties and responsibilities
1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.
· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
· Proactively engage with bereaved families through social media and other online platforms.
· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
· Attend face to face events for bereaved families including family days and memorial events when needed.
· Work with Income and Engagement Team around social media bereavement support content/posts.
2. Deliver and run live bereavement themed sessions on social media
· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .
· Work with the Engagement Team to promote live session.
· Facilitate monthly remembrance sessions.
3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
· Assist with the recruitment and facilitation of Bereaved Families’ Panel.
· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
· Attend events as required to represent the Lullaby Trust’s bereavement support services.
4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
Collate statistics, as required on areas of work within the support services team.
Assist with the services’ evaluation and impact processes.
Provide other administrative support to the team as required.
Other:
Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.
Safer sleep for babies, Support for families

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An incredibly rare in-house opportunity for a self-motivated & collaborative Communications Officer to join one of the City of London’s most historic and prestigious organisations.
Founded in 1617, The Society of Apothecaries was set up as a members’ association specifically to support doctors, pharmacists, and other health professionals, with the purpose of furthering education, research and innovation in the medical field. Today, the Society, continues to support medical students who are struggling financially and through our Centre for Health Studies, runs a wide range of educational programmes including, post-graduate Medical Diplomas, courses and lectures open to the General Public. Our members are still predominantly medical professionals. We are based at the wonderful C17th Apothecaries Hall, a Grade 1 listed building and Scheduled Ancient Monument, where we host a wide range of events including black- and white-tie dinners.
The Communications Officer reports directly to the Senior Leadership Team and sits at the centre of all the Society’s activities. This is a fantastic opportunity for a professional who believes that excellent communications have the power to bring people together to facilitate change. You will have the opportunity to develop this role, which is creative, varied and has huge impact.
You will:
1. Manage the communications and engagement functions in-house to serve all areas of the Society.
2. In collaboration with the Senior Leadership Team & key stakeholders, manage the annual pattern of communications & engagement activities required and ensure key deadlines are met.
3. Be the guardian of the Society’s brand including visual content, tone of voice and owned channels of communication; working with external branding consultants where applicable, act as the main point of contact for checking & editing materials destined for Society and external audiences to ensure they comply with agreed branding.
4. Work across the Society to ensure consistency of message in all communications.
5. Build and maintain relationships across all internal departments to develop, coordinate and facilitate effective communications.
6. Through excellent relationship management with all key stakeholders, be aware of current activities across all of the Society’s branches.
7. Develop & deliver content across the Society’s communications channels, e.g. website, digital newsletters, social media, media relations, printed and digital leaflets, following agreed approval processes and in collaboration with relevant teams.
8. Act as the webmaster for the Society’s website; administering updates within agreed approval processes.
9. Market the Society’s activities including events, lectures, examinations, and courses to attract attendance.
10. Lead the annual production of key Society engagement materials, including the Society Members’ Handbook, Apothecary journal and Galen Awards Ceremony brochure, managing and liaising with key contributors (including volunteers) to ensure timelines are met.
11. Evaluate the success of communications activities against the Society’s goals and objectives to inform the way forward.
12. Report and collaborate on communications activities by organising and minuting monthly comms meetings.
13. Have a strong awareness of the Society’s purpose and objectives, through familiarity with the Communications Strategy, Society’s Standing Orders & By-laws, output of Committees and operational strategic plans.
Please note that due to the high level of interest in this role, you must have hands-on experience of creating and implementing content, including using digital platforms. You will be a wordsmith with a proven track record of producing content appropriate for the target audience(s).
The Society takes pride in offering key benefits such as flexible/hybrid working arrangements, 28 days annual leave per year and enhanced maternity provisions.
We will be holding interviews w/c 28th July 2025 with second interviews in early August. Please let us know in your covering letter if you are unable to make this timeframe, as we may be able to arrange an alternative.
The client requests no contact from agencies or media sales.
About WA-UK
The Welfare Association (WA-UK) is a UK registered charity supporting transformative development projects and humanitarian relief interventions to empower and benefit Palestinian communities in the West Bank, Gaza and the refugee camps in Lebanon. WA-UK partners with Taawon and its network of local Palestinian organisations and international actors operating in the region. WA-UK projects in the sectors of health, education and development are the outcome of a locally led needs assessment exercise and are designed in consultation with its partners and implemented by local actors.
WA-UK is governed by a Board of Trustees.
Job purpose: We are seeking a motivated, experienced Communications, Community Development and Support Officer to join a dynamic team to deliver WA-UK’s objectives.
The appointee will develop and manage WA-UK’s Communication & Community Development strategy in coordination with the Fundraising Officer, the Programmes Officer, and in partnership with Taawon. We’re looking for a team player who will devise communication strategies and produce content that informs and inspires multiple audiences including supporters, donors and other stakeholders. You will set outreach targets, play an integral role in advancing campaigns – off-line and on-line – to advance the objectives of the charity and actively manage the website. The post-holder will also provide administrative support and ensure the smooth running of the office
Duties & Key Responsibilities
Communications, outreach and community engagement
Guided by WA-UK’s objectives and strategic priorities and working in collaboration with its key partners:
· develop and lead on implementing WA-UK’s communication and community development strategy;
· produce content that informs and generates knowledge for the benefit of multiple audiences including supporters, donors and stakeholders; and utilise different mediums through which to disseminate that content;
· set outreach targets and grow and diversify the charity’s audience;
· devise and manage campaigns (offline and online) to advance WAUK’s objectives;
· regularly update website content (including quarterly e-news), WAUK Facebook page, X, Instagram profiles, LinkedIn;
· liaise with Taawon to coordinate messaging and appeals as and when necessary;
· maintain and update mailing lists;
· with the fundraising officer, promote the charity’s public profile (directly and indirectly) including through participation in multiple fora and with other stakeholders, charities, NGOs operating in the humanitarian space;
· promote opportunities for grassroots initiatives to engage with WA-UK.
Support and reporting
The appointee will:
· provide support to the programme officer and fundraising officer as and when needed
· provide the board with regular updates on the implementation of the communications and community engagement strategy
· contribute to the production of reports issued by and for the board including the annual report.
Administration
The appointee will be responsible for:
· basic book-keeping;
· monitoring and processing donations (digital and postal), responding to donors and updating databases;
· answering calls & inquiries including by email and post;
· general office admin tasks such as filing, maintaining office supplies.
Person Specification
Qualifications
We seek an appointee with strong literacy, numeracy, and analytical skills, backed by critical
thinking, problem-solving, and effective communication skills, demonstrated through relevant
qualifications or experience. You will be a team player who is proactive, driven and ambitious to excel with good attention to detail.
Essential experience
· a track record as a communications officer in the development sector.
· experience conducting research and drafting content on development related matters for a diverse audience.
· experience creating digital content – written and visual – for different purposes such as appeals and news items.
· a successful record of working in a team including with partners based overseas.
· proven ability in developing professional networks, partnerships, and external representation.
Essential knowledge and skills
• excellent team-working skills.
• excellent drafting skills and an ability to convey key messages clearly and concisely.
• excellent communication and reporting skills.
• advanced computer skills in MS Office, especially Excel and Word.
• attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure.
• excellent numeracy skills.
Personal qualities and competencies
• strong interpersonal skills.
• be driven, proactive, focussed, and able to spot and create opportunities.
• strong organisation/planning skills and ability to plan and deliver against targets
• strong time management skills and ability to prioritise, multi-task and work under pressure.
• ability to deal with information confidentially and respond with sensitivity.
• ability to resolve differences and negotiate to accommodate difference.
· Arabic language skills
Personal attributes and other requirements
· ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.
· commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
· commitment to anti-discriminatory practice and equal opportunities.
· ability to apply awareness of diversity issues to all areas of work.
· able to work flexibly in emergencies and meet deadlines.
· a commitment to WA-UK’s vision, mission and values and a passion for empowering Palestinians.
· commitment to abide by organisational policies, codes of conduct and practices.
· commitment to treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at WA-UK.
The client requests no contact from agencies or media sales.
Job Title: Head of Marketing & Digital
Salary: circa £53k
Permanent
Overview:
We are seeking a visionary leader to drive our marketing and digital strategy, shaping the future of this phenomenal charity and inspire a multidisciplinary team to achieve our ambitious objectives. As Head of Marketing & Digital, you will play a central role in transforming our external audience engagement, enhancing brand reach and influence, and driving income generation efforts. You will lead the development and implementation of comprehensive marketing strategies, campaigns, and brand initiatives, leveraging digital resources to build and engage our key audiences.
Required Skills:
* Strategic marketing and brand management expertise
* Experience in developing and delivering effective marketing strategies and campaigns
* Strong understanding of digital marketing and brand management tools
* Excellent leadership, communication, and collaboration skills
* Ability to build and maintain strong relationships with external partners and stakeholders
Nice to Have Skills:
* Experience in non-profit marketing and brand management
* Knowledge of CRM systems and data analysis
* Familiarity with SEO and content marketing
Preferred Education and Experience:
* Bachelor's degree in Marketing, Branding, or a related field
* Minimum 5 years of experience in marketing, brand management, or a related field
Other Requirements:
* Ability to work in a fast-paced environment and adapt to changing priorities
* Strong organizational and time management skills
* Familiarity with safeguarding protocols and procedures
As we continue to grow and evolve, we are looking for a talented and ambitious individual to join our team and drive our marketing and digital strategy forward. If you are passionate about making a difference and have a proven track record in marketing management, we encourage you to apply.
To be considered for this position please apply with your CV as soon as possible
*Please note, all 3rd party agencies speculative CVs will not be accepted*
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We are seeking a highly skilled and strategic Centenary Communications & Digital Marketing Lead with a passion for storytelling, a sharp editorial eye and strong understanding of digital channels.
Communications & Digital Marketing Lead
Job ref: CDML
Contract: This is a fixed-term role to December 2026
Hours: This is a full-time role, but applicants interested in working part-time (four days a week) will be considered
Salary: £48,000 (London office) or £43,000 (home-based)
Location: Old Street, N1 7NH. Most office-based staff work hybrid, working part of the time in the office and part of the time at home.
About Us
We are CPRE, the countryside charity. We want a thriving, beautiful countryside for everyone.
We believe in countryside and green spaces that are accessible to all, rich in nature and playing a crucial role in responding to the climate emergency.
About the Role
CPRE is proud to be approaching our 100th year anniversary – a century of being a voice for the Countryside. As we look to celebrate this incredible milestone, we’re planning a year-long programme of inspiring events, campaigns and storytelling moments that reflect on our past, showcase our present, and shape our future.
This new role is critical to the success of our Centenary Year, a unique moment in CPRE’s long history. Working across the organisation, and with key external stakeholders, you will be the driving force behind our Centenary communications, maximising our reach and impact. Success in this role will rely on someone with high energy, confidence and significant experience of producing impactful content and digital engagement.
The key focus will be:
- Content creation & copywriting: write, edit and oversee the production of high-impact Centenary content across all channels
- Digital communications: Lead the development and optimisation of digital content strategies, ensuring consistent messaging.
- Digital marketing & promotion: develop an integrated digital marketing plan to build excitement and reach for key Centenary activity.
- Strategic Communications: bring to life the strategic comms plan, driving the development of key tools to ensure widest engagement
- Stakeholder engagement: work closely with key internal and external stakeholders to build strong understanding and engagement
We are committed to developing an inclusive and diverse CPRE in which everyone feels supported, valued, and always able to be themselves at work, because we recognise that a diverse and inclusive workforce is important in achieving our vision of a thriving, beautiful countryside for everyone. We therefore welcome applications from people of all backgrounds. People from ethnic minority backgrounds and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of ethnic minority background and/or disabled, we are particularly interested in receiving your application.
Closing date: Midday on Thursday 10 July 2025
Interviews: 1st interview Tuesday 22 July, 2nd interview Tuesday 29 July
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
CPRE is an equal opportunities employer.
Please note that we only accept applications from candidates with the right to work in the UK for the intended duration of the appointment.
No agencies please.
Digital Content Manager
We have a fantastic career development opportunity within our Marketing and Communications team as we look to appoint a 12-month Fixed Term Digital Content Manager.
About the organisation
Be there when it matters. At a time when more people than ever are expected to need support, there has never been a more important time to join this charity to help transform the experience of everyone facing dying and grief in the UK.
From providing care and support for someone at the end of their life to helping someone manage their grief, there is no one size fits all when it comes to how we cope and the help we need.
About the Role
The Digital Content Manager will support the organisation by devising and delivering an effective online content strategies and producing high-quality, creative written and audio-visual content that aligns with the charity’s goals, target audience and brand identity.
- Lead the development of written and audiovisual content for our digital platforms
- Develop and implement a content strategy for our digital channels (working closely with the social media team) and a set of guiding principles for producing engaging, accessible, search optimised content across all channels
- Create written, graphic and audiovisual digital content, and devise creative content ideas to support campaigns, appeals and organisational priorities
- Provide video editing services to the organisation as required
- Manage ongoing relationships with agencies and/or freelancers to deliver digital content
- Work with the Digital Officer and Senior Digital Manager to ensure all new content is optimised for SEO
- Work with the case study manager to produce story-based content which can be used to give a case for support across our website and social channels
- Contribute to the development and ongoing maintenance of content for a bereavement self-help product/platform and the bereavement content on our website
- Explore new and engaging ways to tell our story through animation, audio, written content and imagery
- Support with video and other content production for internal use, where needed
About You
- Ability to create impactful and compelling online content (written copy, graphics, video and audio)
- Excellent written English and proofreading skills
- Excellent understanding of best practice when writing for online platforms, including a good understanding of accessibility requirements for digital communications
- Excellent video production skills, from conception through to editing and resizing for different platforms
- Experience using Canva, Photoshop or other design software to create graphics
- A creative flair and ability to contribute new ideas for content to projects and campaigns
- Experience of using content management systems (CMS) – we use Wagtail
- Experience in developing and executing content strategies
- Experience working and collaborating with digital agencies and other external suppliers, including procurement and contracting processes
- Strong understanding of SEO best practices and principles and keyword research
- Understanding of user journeys and IA and the role quality content plays in these
- Understanding of best practices with digital communications to supporters and service users
- Experienced in collecting insights using various tools (including GA4 and Search Console) to understand how content is performing
- Project management experience
- Experience in managing agencies and/or freelancers
- Able to work independently and to deadlines
- Able to work as part of multi-disciplinary project teams to deliver shared visions and objectives
- Highly organised and able to prioritise a busy workload with changing priorities
Desirable Requirements
- Experience of working in the not for profit, bereavement or health sector
- Knowledge and experience in social media content creation
- We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
- Company pension scheme
- 27 days holiday - rising to 33 with length of service plus bank holidays
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
- Staff discount of 10% on new goods online at our shop
- Structured induction programme and learning and development opportunities.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make this a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
Balance is a creative and socially progressive charity in SW London looking for someone whose professional approach aligns with our values of Indepence, Empowerment, Partnership, Recognition and Sustainabilty. We are a growing business running strength based and person centred services across SW and Central London.
About you
You will an enthusiastic and and independent creative professional with an ability to collaborate across our departmenal disciplines to shape our voice and public profile across a range of audiences. You may be an experienced professional looking for a move to the charity sector, a recent graduate looking for an opening to test your knowledge or someone with a commitment to transformative change and social inclusion for people living with a disability.
If this is you we would like to hear from you.
About the role
Position: Communications Lead
Based: Flexibly from home and our corporate headquarters in Kingston upon Thames
Your Hours of work: Will be part-time based initially on 22 hours per week
Salary: £34,818 per annum paid pro rata based on a 22 hour working week.
Other Benefits include the following:
- 3% employers pension contribution
- A commitment to training and continual professional development
- Access to annual season ticket loan
- Flexible working
- Access to Blue Light Discount Card and other discount schemes
- Cycle to work scheme
- Free employee assistance programme
- A day off for your birthday in addition to a generous holiday allowance
How to apply: Please apply submitting a CV and Suporting Statement adressing clearly each area set out in the Person Specification.
About the Role
Its purpose and associated values
- Building partnership through training, insight and support across the charity’s functions in respect of its promotion, marketing and communications.
- Work with the charity’s leadership to build professional communications and social media outputs to widen our market position and business sustainability.
- Developing resources, templates and content that will empower our staff to work more independently to shape the public narrative of their work and its impact.
- A commitment to communicating and marketing a public narrative that show cases the charity’s work in empowering the people who use its services to live independent and validated lives.
Main Responsibilities of the Job
- Generate (or work with our managers to generate) engaging and accessible content for the charity across a range of digital and social media platforms.
- Lead on the collection and development of stories, as well as other content showcasing the quality of our work and its impact for those using our services.
- Work with colleagues to plan and coordinate communications around key milestones, launches, campaigns and events.
- Coordinate general communications and engagement planning with corporate and operational managers.
- Support the development and implementation of a communications and influencing plan as part of the charity’ corporate planning and strategic review process.
- Work closely with the charity’s corporate leadership to align messaging and communications activity across the business to help shape our working culture and values-based approach.
- Create compelling stories about what the charity does and the difference it makes in the lives of people who benefit from its services.
Analysis and data interpretation
- Provide overview and reporting on performance analytics related to the charity’s digital and social media outputs. Particularly against any benchmarks set at the commencement of any given financial year.
- Identify opportunities and development priorities for targeted and/or generic media output against any valuation of our performance metrics as reported above.
- Provide access and guidance on analytics and data metrics for departmental managers and leads to help shape future messaging and content generation.
Development Support
- To work closely with the charity’s leadership, its managers and operational leads in shaping our communications messaging and output.
- To design training and support to grow internal capacity across the charity in how to get the best out of our communications and social media tools.
- Monitor departmental social media and communications output and help shape their approaches to messaging what their services do and to whom.
- Develop plans, campaigns and promotional activity based on an understanding of the charity’s values, it target audiences and its strategic priorities for growth and sustainability.
Behaviours and Values
- To provide meaningful support to the organisations outward facing and public activity, promoting both its person-centred and strengths-based approach to its work.
- Maximise their role to facilitate the inclusion of people using our services in shaping a public narrative of their lives and the positive contribution they make to the communities in which they live.
Communication
- To model professional and effective communication skills professionally with all internal and external partnerships, representing the charity and its corporate position at meetings and events when necessary.
- To demonstrate flexibility in communication style as appropriate for different audiences, including the people we support, their families, internal colleagues, and colleagues from our Health & social care partners. Showing an awareness of people’s communication needs and adjustments that may need to be made.
- To demonstrate and model a consistent professional approach in communication via the multiple tools related to their post.
- To be a great listener including demonstrating a proactive approach to supporting a range of stakeholder in expressing their wishes and views.
Additional responsibilities
- To demonstrate continued commitment to own personal development and learning.
- To attend reviews and meetings as required, and chair meetings where necessary.
- To maintain confidentiality and to ensure that access and sharing of and use of the information complies with relevant policies and procedures, including the Data Protection Act.
- To work in accordance and support the implementation of Balance policies, procedures, values and commitment to equality and inclusion.
- Any other duties commensurate with the grade of the post, as may be required from time to time.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
Brixton House seeks a Marketing and Communications Officer
Job Title: Marketing and Communications Officer
Contract Type: Permanent
Ideal start date: 18 August
Reports to: Marketing and Communications Manager
Salary: £28,808
Hours: 40hrs, some weekend and evenings required for events
Location: Brixton House, London.
The Role
The Marketing Officer is a hands-on role that underpins all Brixton House campaigns, ensuring our vibrant theatre productions, festivals, commercial activity and community projects are visible, engaging and accessible. You’ll work across digital content and ad scheduling, website builds, grassroots outreach and event support, and supporting commercial hires helping build Brixton House’s reputation as a lively, inclusive destination for culture and community. This is a fantastic opportunity to develop a broad portfolio of marketing skills while championing audiences and artists from all backgrounds.
How to Apply
To apply, you should describe what attracts you to this position and provide clear evidence of your ability to meet the criteria outlined in the person specification.
Visit our website and complete the below:
- Complete the monitoring form
- Upload your CV
- Upload letter of application, no more than two sides of A4, size 12 font
Deadline: 23 July, midnight
Interviews will take place on 31 July, with a possible second stage interview on 7 August.
You may also have some experience in the following: Marketing and Brand Executive, Marketing and Communications Officer, Brand and Campaigns Coordinator, Communications and Engagement Officer, Brand Marketing Executive, Marketing Projects Officer, Charity Marketing Officer, Brand Experience Coordinator, Brand Communications Officer, Creative Marketing Officer, etc.
REF-222 565
The Magistrates’ Association is the membership organisation for magistrates in England and Wales. Magistrates are the backbone of our justice system and we’re the only independent organisation that supports, champions and advocates for them.
One of the ways we do this is by sharing our members’ stories and achievements, as well as their concerns and issues, with key decision makers, the media and the wider public. That’s where you come in.
We’re looking for a new Media and Communications Officer, so if you’re a talented writer, PR expert and team player with a strong instinct for storytelling and outstanding attention to detail, we’d love to hear from you.
It’s an exciting time to be joining us. In the last year-and-a-half, we’ve turbo-charged our media relations and have more than quadrupled the volume and value of our media coverage in that time. We’re becoming the go-to organization for the media looking for comment on magistrates and the wider justice system and we want to build on this, to further raise awareness of the vital work that magistrates – our members – do, and by doing this to better promote ourselves and our services to members, potential members, other stakeholders and the wider public.
It’s an interesting and varied job. On any day, you might be:
• Working with the chief executive and policy colleagues to plan our next big media campaign
• Brainstorming ideas for new blogs and news items for the website or magazine
• Managing and producing one of our two email newsletters for members
• Reaching out to the media to brief them on a story we want to promote
• Interviewing members for stories
• Creating and curating content for our website
• Planning and writing posts for our X and LinkedIn social media accounts
• Evaluating the success of a recent campaign or media push, and considering how we might do even better next time.
How to apply
Please click the link at the top of this advert to visit the job page on our website and download the recruitment pack for this role. Applications (by CV and covering letter explaining how you meet the requirements in the person specification) need to be with us by 11:59pm on Sunday 10 August 2025.
Thank you and good luck!
The client requests no contact from agencies or media sales.
Communications and Campaign Executive
Reference: JUL20254023
Location: Flexible in England
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
Introduction
Reporting into the Head of Planning & Delivery, this role is the central link between our reactive and planned reactive teams and the rest of the organisation, in particular Country Comms, Policy & Advocacy, and Campaign & Mobilisation teams. It is responsible for making sure all our reactive and planned-reactive comms are managed and delivered across appropriate owned and earned channels.? Strategic Communications colleagues, Media and PR teams, Delivery Managers, key stakeholders across the organisation, and our Content & Creative teams will be your day to day partners.
This role needs to be collaborative, resilient and able to adapt quickly to new information and shifting priorities, understanding when decisions are needed and making sure the right people are involved. Comfortable working in a fast moving environment, collaborating with colleagues across the RSPB and acting as a conduit to keep all teams and stakeholders informed, this role needs to maintain a broad view of activities on all comms channels so that changes can quickly be updated and communicated to the wider group.
This role is required to support the work of the Campaign & Mobilisation team, by delivering reactive and planned reactive one-off emails and/or website updates. This means you will need to be comfortable switching between different ways of working (agile and waterfall) and be able to prioritise your own workload effectively. You will be taking briefs from Activity Owners and managing the delivery work, working closely with our Traffic Management and Content & Creative teams.
This role is expected to be a key part of our planning cycle, making sure our activities across channels are coordinated and aligned. In this way you will wear different hats throughout each day, making sure information is being transferred and decisions are being made at pace; a fundamental and important member of the comms community.
Role specific tasks include:
- Own and maintain a clear, live and accurate 12-week Communications Calendar, and ensure teams understand what is expected of them from both a delivery and an Activity Owner perspective. Making sure there is transparency across all teams, and that information is accessible to all stakeholders.
- Collaborate with our Annual Marcomms Planning process, making sure that the 12-week Comms Calendar reflects the activities agreed in the MarComms Calendar, and that all changes/information is kept up to date.
- Responsible for chairing the ‘Lookahead’ meeting (a group which responds to work within a 12-week timescale) and maintaining the meeting Planner with all relevant information.
- Key stakeholder in the ‘Newsroom’ meeting, making sure that all activities reflect decisions made in the Lookahead meeting and identifying where changes need to be made to accommodate shifting daily priorities.
- Writing delivery briefs, keeping all Activity Owners updated about decisions and progress for reactive and planned-reactive comms, and making sure our Content & Creative teams have the information they need to deliver work.
- Make sure that all required activity requests are submitted for review through our Triage processes, and then take all agreed requirements to the Lookahead meeting for consideration/delivery.
- Build and maintain relationships with our Campaigning & Mobilisation teams, taking briefs and working collaboratively to deliver requirements. Manage the lifecycle of the process to enable teams to meet deadlines. Make decisions as appropriate and escalate any issues to the Head of Planning & Delivery.
Essential skills, knowledge and experience:
- Experience and knowledge of marketing, communications and design
- Understanding and experience of writing Content briefs
- Proven experience of working with PR, Media, Creative and Digital Delivery teams, with a clear understanding of the different disciplines within each
- Excellent communication, written and interpersonal skills
- Analytical and problem-solving capability
- Strong stakeholder management and negotiation skills, and the ability to influence others, explain/discuss concepts and ideas.
- Strong people management skills and the ability to work collaboratively with peers and colleagues.
Desirable skills, knowledge and experience:
- Experience of work management systems, such as Jira
- Knowledge of Traffic Management principles
Closing date: 23:59, Monday 4th August 2025
We are looking to conduct interviews for this position from 18 Aug 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Summary
Are you a creative and digitally savvy communicator with a passion for meaningful work? Join the National Safeguarding Team as our new Digital Officer and play a pivotal role in promoting awareness, engagement, and best practices across a range of safeguarding initiatives.
As Digital Officer, you'll support the Communications Manager in delivering outreach campaigns, producing high-quality multimedia content, and shaping digital strategies that drive impact and engagement. You'll contribute to both ongoing communications efforts and upcoming campaigns, ensuring our safeguarding messages are delivered with clarity, sensitivity, and reach.
- Develop and deliver compelling digital content across web, social media, print, and video platforms.
- Support safeguarding communications initiatives with creative input and timely execution.
- Act as a digital imaging expert-offering training, managing content workflows, and ensuring quality control.
- Coordinate and deliver digital content projects in line with organisational goals and engagement strategies.
- Ensure all digital material complies with accessibility, copyright, and data management requirements.
- Collaborate with IT colleagues to maintain and optimise multimedia tools and equipment.
- A basic DBS check will be required as part of our pre-employment checks.
- This is a hybrid role with the expectation to work from the office location 1-3 days per week.
What We're Looking For
- A proactive, detail-oriented individual with strong digital content creation skills.
- Experience in web content management, graphic design, or multimedia production.
- A team player committed to professional development and adaptable to evolving communication needs.
- Knowledge of copyright law and best practices in digital media and safeguarding communications is highly desirable.
You will need to be/have:
- Strong IT skills, including proficiency in image creation, publishing, and photo editing software (e.g. Capture One, Adobe Photoshop, Lightroom, Bridge or similar), as well as general applications such as Microsoft Office.
- Attention to detail and care in handling sensitive digital content, ensuring accuracy, security, and compliance with relevant guidelines.
- Proficient in creating high-quality visual and written content for digital campaigns, with strong technical knowledge of web technologies, HTML/CSS, SEO, and UX design.
- Experienced in using content and digital asset management systems, working within agile environments, and delivering user-focused solutions.
- Demonstrated solid editorial, customer service, and copyright compliance capabilities in digital communications.
- The ability to work unsupervised and as a member of a team.
- The ability to organise your own work and prioritise duties across a range of work areas and projects.
- Able to work under pressure and meet deadlines.
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Manager
Salary £40,000 - £43,000 per annum
Location: Hybrid – London EC1Y/Home
About MQ Mental Health Research:
MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
About the Role:
As Digital Marketing Manager, you will be responsible for implementing MQ’s digital marketing strategy to increase supporter engagement, fundraising outcomes and brand visibility. This includes leading on digital advertising, website management, email marketing, and analytics, ensuring all digital touch points are optimised for performance, accessibility, and compliance.
This is a high-impact role that offers the opportunity to make a real difference to MQ’s marketing and fundraising efforts, and ultimately, to the future of mental health research.
Here's a summary of your key responsibilities:
- Strategically manage channels including Paid Search and Paid Social Media to optimise against and meet defined KPIs and performance metrics such as CPC, CTR, impressions, and conversions.
- Develop digital marketing strategies and leverage digital channels to accomplish campaign goals and new project campaign launches.
- Track and report performance metrics to optimise all digital campaigns for campaign success.
- Managing budgets and optimising spend to maximise reach and conversions.
- Website management, including monitoring and improving user journeys through the website, monitoring analytics platforms such as Google Analytics to understand behaviour.
- Optimise website content for Search Engine, AI and Answer Engine Optimisation.
- Manage email marketing campaigns, including planning, targeting, set-up, testing, execution, reporting and optimisation. (Mailchimp).
About You:
This role is for you if you are self-motivated and an experienced digital marketer. You'll need to have experience with Google Ads, Meta Ads and other digital advertising channels, as well as email marketing and website management.
What We're Offering You:
In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 28 days plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.
We look forward to hearing from you.
Closing date: Thursday 31st July 2025
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
We are seeking a creative and proactive Social Media Officer to manage and grow the charity’s social media presence across all platforms. Reporting to the Communications Manager, you will be responsible for creating engaging content, managing social communities, and delivering measurable impact through digital campaigns. Your work will help amplify the charity’s voice, build awareness, and strengthen engagement with our diverse audiences.
Interested? Want to know more about the Charity?check out our website.
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 22 July 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Role Summary
Job title: Communications Lead
Contract: Full time, permanent position
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £43-£45k p.a. depending on experience
Reporting to: Director of Julie’s Bicycle
Start date:ASAP - depending on candidate’s notice period
Hours: Working hours are 9.30am - 5.30pm, Monday to Friday
(requests for flexible working hours will be considered, including requests to work 80% FTE)
Other:
- Annual leave is 25 days per year (pro rata) plus standard bank holidays
- Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
- All employees are able to claim 1 hour a week for personal wellbeing
- Pension scheme enrolment and 6% employer contributions (reviewed annually)
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
If you would like this application pack in a different format (e.g. large print or audio file), please contact us (information in the link provided).
About Julie’s Bicycle (JB)
JB is a leading non-profit putting climate action at the heart of culture. We believe that creativity is a powerful catalyst for change — and that the arts and cultural sector has a vital role to play in building a just, regenerative future.
For over 15 years, we’ve worked with artists, cultural institutions, funders, and policymakers to mobilise creative climate leadership and action through advocacy, research, policy influence, training, path-finding projects and community building. We champion climate justice, centre equity, and believe that environmental solutions must be driven by cultural shifts as well as systems change. For more information on all our programmes, please visit oue website.
Communications at JB
This is the perfect time to join JB as Communications Lead. By the time this role starts we will be launching a new brand and website; with associated key messages and audience development priorities. All of this is currently in development with our partners at Greenhouse. This role will benefit from all that ground work and lead on all the communications to bring to life our new approach. It’s a moment for the incoming postholder to make a real difference.
The Role
We’re seeking a visionary and collaborative Communications Lead to lead the next phase of our communications strategy. This role is about more than messaging — it’s about shaping a compelling and inspiring public voice for creative climate action.
You will be responsible for our brand, storytelling, content strategy, and creative outputs—ensuring that everything we do reflects our values, amplifies our impact, and deepens our reach across the cultural and climate landscape. You’ll also play a key role in supporting our impact including welcoming new cultural organisations, creative practitioners, environmental partners, and funders into our network.
This is a digital-first communications role, with a strong focus on content development, storytelling, and designing varied communication campaigns. You’ll oversee our editorial voice across blogs, email, social media, and digital content. Alongside our Marketing Lead, you will ensure our insights, tools, and narratives are warm, purpose-focused, clear, accessible, and optimised for reach and engagement. You will be someone who thrives on the combination of ambitious strategic thinking and delivering content and projects on the ground.
You will collaborate with partner organisations to co-create communications, support joint campaigns, and ensure our voice is visible and aligned in the broader climate and culture movement. And while press/media remains part of the role, your primary focus will be digital content, brand positioning, and reaching new audiences.
You will be part of a small Marketing and Communications team and work closely with the rest of JB’s 22-person, supportive and mission-driven team.
We encourage people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from people of colour and those who self-identify as disabled.
Key Responsibilities
Strategy & Leadership
- Develop and deliver an inclusive, digital-first communications strategy that positions Julie’s Bicycle as a cultural leader in climate action.
- Work with senior leadership to drive communications that support organisational growth, impact and fundraising, helping to expand our network and deepen engagement with the arts and cultural sector and the climate and environmental movement.
- Embed climate justice and equity throughout our communications, ensuring our language, images, and stories reflect a diverse, accessible, and fair transition.
- Champion our core narrative: putting climate action at the heart of culture.
Brand, Creative & Campaigns
- Lead on brand implementation, ensuring coherence of messaging and tone across all channels and materials.
- Deliver innovative and values-led communications campaigns in collaboration with partners and internal teams. Lead on key messaging, ensuring we are consistent and confident across all our channels.
- Take a data-led approach to maximise impact of our communications.
- Oversee design and creative production for campaigns, reports and digital content, (working alongside our Marketing Lead and with support from external designers/freelancers).
- Ensure communications projects are managed on time and on budget.
- Develop and implement communications for newer target audiences in particular leaders and change-makers across the environmental sector.
- Collaborate with our Marketing Lead to co-develop mar/comms strategies for individual programmes and projects.
Content & Digital
- Develop engaging, inclusive content across web, blogs, newsletters and social media.
- Shape and oversee editorial calendars that reflect our programmes, partnerships, research, and events.
- Lead on our content management and storytelling strategy.
- Ensure all content is optimised for audience growth, accessibility, and search (SEO), working closely with our Marketing Lead who leads on our overall web and SEO strategy.
- Support on the production of public reports and external briefing materials, ensuring appropriate tone and key messages.
- Manage internal and freelance team members producing social media content.
Partnerships & Profile
- Collaborate with cultural, environmental, and funding partners to co-create shared messaging, campaigns, and communications assets.
- Ensure JB’s story, voice, and impact are clearly represented in all collaborations and public-facing materials.
- Support JB’s role in coalitions and networks by developing communications that reflect collective aims and shared values.
- Work with the JB team to create and implement a strategy for public-facing thought leadership.
Media & External Relations
- Maintain relationships with relevant journalists and media outlets, responding to media opportunities that align with our strategy.
- Support the Director and other team members with media briefings and public communications as needed.
- When funded opportunities arise, lead liaison with external PR and media consultants.
Team & Collaboration
- Support the management of the Marketing and Communications Coordinator.
- Work closely with all internal teams — partnership, consultancy, research, advocacy, programmes — to align messaging and amplify impact.
- Contribute to organisational learning, planning, and shared values.
- Support the implementation and day to day running of JB’s new CRM.
- With the Marketing Lead, strengthen internal editorial and brand sign off processes for all key content.
- Support impact measurement and communication of impact.
Person Specification
Essential
- Substantial experience in a senior communications role, ideally within the cultural, environmental, or non-profit sectors.
- Significant experience in designing and delivering successful communications strategies.
- Exceptional writing, editing, and storytelling skills, with a track record of developing clear, creative, and inclusive content.
- Strong experience in campaign development, brand implementation, visual storytelling, and communications project management.
- Knowledge of content strategy, SEO, and audience engagement across digital platforms.
- Demonstrable ability to embed equity, diversity, and commitment to climate justice into communications practice.
- Collaborative and confident communicator with experience working across teams and with external partners.
- Strategic thinker with a commitment to Julie’s Bicycle’s mission and values.
- Strong design aesthetic and use of design skills (e.g. Adobe Creative Cloud suite and Canva).
- Strong project management skills: the ability to meet deadlines and work flexibly across priorities in a fast-changing environment.
- Attention to detail and excellent proof reading.
Desirable
- Familiarity with climate and/or cultural policy environments.
- Experience working with funders, public bodies, or large-scale cultural partnerships.
- PR and media relations experience and contacts across digital and print channels.
- Design, photography, or multimedia experience (or managing those with those skills).
- Experience contributing to organisational growth and development through communications.
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture — where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to Apply
If you’d like to apply, please complete the application form and equal opportunities monitoring form on our website and submit these by 11.59pm on Sunday 13th July 2025.
We are committed to being an Equal Opportunities Employer; we welcome applications from all suitably qualified persons regardless of their race, gender, disability, culture, religion/belief, sexual orientation or age.
Please note, this post is open to people who already have the right to live and work in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.

The client requests no contact from agencies or media sales.
Position: Senior Business Intelligence Analyst (Digital and Engagement)
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.
This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.
This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.
The role will work closely with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.
Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence.
This role is responsible for:
- Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
- Working closely with the Digital and Content team to develop data analysis strategies that align with our goals.
- Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
- Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
- Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
- Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.
For this role we’re looking for:
- Experience in data analysis or business intelligence roles,
- Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
- Experience in advanced analytics techniques to optimise engagement and marketing strategies.
- Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
- Knowledge of data governance and privacy regulations (e.g., GDPR).
Closing date for applications: 9am on Friday 25th July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS