Digital communications jobs in east sheen, greater london

Join Humane World for Animals and help us inspire compassion and generosity—one supporter at a time.

We’re looking for a Program Manager, Individual Giving to help lead and deliver our UK marketing programme. You’ll be at the heart of our fundraising efforts, managing multi-channel campaigns, driving donor retention, and helping shape the future of our Individual Giving strategy.

What You’ll Do
Lead the planning, execution, and analysis of key marketing channels.
Act as a deputy for the UK marketing lead, heading up key projects as directed.
Collaborate with internal teams and external partners to create compelling marketing campaigns that inspire action.
Use data insights to refine supporter journeys and grow donor loyalty.
Manage budgets, track performance, and ensure strong ROI across all activities.

What You Bring
3+ years of experience in direct marketing (offline and online).
A strong grasp of donor data, CRM systems, and campaign analysis.
Excellent project management and communication skills.
A creative and strategic mindset with a passion for storytelling.
A commitment to best practices in fundraising and data protection.

Why Humane World for Animals?
Join a mission-led, international team dedicated to protecting animals and promoting compassion.
Work in a collaborative, supportive environment where your ideas matter.
Be part of a growing movement that’s changing lives for animals around the globe.
Enjoy the flexibility of a remote role with meaningful impact.

Ready to use your skills to create real change?

Apply now and help us inspire generosity, compassion, and action across the UK from our amazing supporters!

Interviews currently scheduled as follows:
Round 1 - 17 July (online)
Round 2-  24 July (online) 

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to be part of our Virtual Events Team and contribute to the successful delivery of a diverse portfolio of virtual events through effective acquisition campaigns and outstanding supporter experiences.

As Virtual Events Manager (Projects), you’ll help craft meaningful supporter journeys across email, SMS and other channels, using research and insights to inform your approach. You will drive acquisition across the portfolio, using data and insight to improve our digital marketing campaigns as well as actively monitoring the performance of live campaigns. You will be a key contact for our agencies and will develop strong working relationships with them.

A key part of the role involves identifying strategic opportunities to expand our virtual events offering, drawing on market and sector trends to make informed recommendations to the Senior Mass Participation Manager and Head of Mass Participation. You’ll also contribute to the development of our annual budget and help shape the long-term vision for the programme.

Collaboration will be key as you’ll work closely with colleagues across Fundraising, Marketing and Communications to drive internal engagement, boost income and enhance the reach of our virtual events. As line manager to the Virtual Events Executives, you’ll nurture their growth and create a positive, supportive team environment.

The ideal candidate will have a strong track record in delivering engaging supporter journeys and successful digital marketing campaigns. You will be confident in managing mass participation events and using your skills to maximise income, engagement and retention. Have strong relationship building skills to engage with our partner agencies.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

The Training Coordinator plays a key role in supporting delivery of training for the Award network.
Working closely with internal teams and external partners, the Coordinator ensures training content is
relevant, accessible, and effectively delivered across various platforms.

Key Responsibilities

• Assist in the development, scheduling, and coordination of the organisation’s training offer to our various operators.
• Coordinate logistics for instructor-led online workshops including setting the schedule, identifying and preparing trainers and Foundation Representatives.
• Ensuring learning related operational procedures are understood and implemented across training.
• Provide administrative support to our Global Training Panel, including communications,
• scheduling, and tracking participation.
• Assist in sharing and promoting training content through established communication channels.
• Collect and compile feedback from training participants to support continuous improvement.
• Upload and maintain training content on the delivery platform in collaboration with the Digital Programmes team.
• Help track and report on training participation, outcomes, and budget utilisation as required.
• Maintain records of training sessions, attendance, and evaluation results.
• Use translation software to maintain and update translated materials as required.
• Use course creation software to maintain, update and create content as required.
• Coordinate training for our Global Training Panel and Operator trainers through the Trainer
• Development pathway.
• Assist with coordinating executive training programmes.
• Build effective working relationships with staff, volunteers, and partners to support a culture of learning and capacity development.
• Contribute to the ongoing improvement of training processes and documentation.
• Perform other related duties as needed to support the success of training initiatives and the broader goals of the organisation.

The Stuart Low Trust (SLT) is a well-respected and award-winning mental health charity based in Islington, supporting people who are isolated through a varied programme of art, nature and wellbeing group activities.  SLT was founded to be radically different from other charities – uniquely accessible, inclusive, and community-embedded. 

If you enjoy developing a highly valued volunteer team to support our activity programmes, this is the job for you!

What the job offers 

This is an exciting new post at our charity to take forward our Strategy to expand our service support and reach more people in need.  You’ll be responsible for recruiting and on-boarding a diverse team of volunteers who contribute to SLT’s programmes. You won’t be managing volunteers at activities – that’s handled by other team members – but you will make sure that all volunteers feel welcomed, trained, supported and valued. You will provide regular supervision outside activities and work with staff to develop inclusive, consistent volunteering practices across the charity. 

Who we are seeking 

We’re looking for someone with a passion for the value of volunteering, who can bring energy and initiative to develop our volunteer workforce.  You will have a proven track record of supporting volunteers in a community/social care setting. You will have ability to build relationships and collaborate effectively with colleagues across teams. You will have confidence in delivering inductions and facilitating small group supervision sessions. You will demonstrate good organisational and communication skills, including the ability to work with people from diverse cultural backgrounds.  You will be willing to undertake occasional evening work for volunteer availability. 

Job benefits:  

• Hybrid, flexible, supportive working arrangements with a small and friendly team. 

• 25 days annual leave plus bank holidays (pro rata) 

• Occupational pension scheme 

• Line-managed by the Chief Executive, who has 30 years' experience in the charity sector and developed volunteer programmes 

• The opportunity to make a real impact in people’s lives by shaping a welcoming, inclusive and supportive volunteer culture. 

• The chance to lead on volunteer recruitment, induction, training and supervision – and see volunteers flourish and grow. 

• A collaborative work environment where your work directly supports SLT’s frontline services. 

 This post is subject to an Enhanced DBS check and two satisfactory references.  

We are offering an initial 18 months’ contract for this post with intention to make permanent.

 We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.   The more inclusive we are, the more we can achieve.  

Are you passionate about creating innovative virtual experiences that inspire people to take action for a healthier heart?

We are seeking a Senior Events Executive to lead the development and delivery of our Virtual Mass Participation portfolio. These fundraising products are designed to raise vital funds, build awareness, and encourage healthy habits.

About the Role 

You will play a crucial role in the development and continuous improvement of virtual products from start to finish. You will test, learn, and innovate to create compelling and supporter-focused experiences. Working closely with our Innovation team, you will help expand our growing portfolio of virtual fundraising products each year. 

You will collaborate with teams across marketing, digital, events, and supporter services to bring our virtual events to life and ensure they deliver strong return on investment. 

Key responsibilities: 

• Manage the full lifecycle of virtual mass participation products, ensuring they are engaging, impactful, and meet performance targets
• Use data and insight to drive continuous improvement and deliver the best possible supporter experience
• Work with colleagues across the organisation to plan, deliver, and evaluate all aspects of product activit
• Design and implement creative stewardship journeys that inspire and retain supporters
• Track financial performance and KPIs, ensuring accurate data is captured and used to inform decisions

About You 

As our ideal candidate, you’ll bring experience managing income-generating products from start to finish, ideally within product marketing, fundraising campaigns, or events. You have a strong understanding of marketing and fundraising principles, including insight, customer journeys, and multi-channel communications. You are confident managing projects with multiple stakeholders and have experience presenting to both internal and external audiences.

You are proactive, creative, and commercially aware, with strong analytical skills and experience in budget management. You are familiar with content management systems, email marketing platforms, and customer databases, and stay informed about emerging technologies and trends in the marketing and fundraising space. 

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About Us 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Benefits 

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. 

Interview process

The interview process may take place in-person or virtually via MS Teams. Frist Stage Interviews are planned for the 25th July 2025.

The Content Officer develops and produces sector-leading content creative output to deliver against Brand and cross-organisational objectives.

Overall objectives:

• Working with emerging content design principles to ensure all content starts with user needs.
• Providing production support in close collaboration with the Content Specialist and Production Officer, the Marketing and Communications Directorate, and cross-organisational teams.
• Writing, filming, and editing own creative content that aligns closely with strategic and business objectives and briefs to ensure the Content team continues to deliver best-in-class work.
• Providing creative expertise and skill sharing to teams across the organisation for smaller business as usual photography and video.
• Applying content design thinking to ensure content meets user needs and drives engagement.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 9th July 2025
Interview date(s): 1st stage interviews (online) - w/c 21st July; 2nd stage interviews (in person) - w/c 28th July

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

The Strategic Organisational Development Lead is responsible for leading the development of Battersea’s future-focused organisational capabilities - such as project and portfolio management, change management, digital and data skills, and human behaviour change - while ensuring our core frameworks for career development, leadership, and performance management remain aligned with our strategic goals.
Working closely with colleagues from Learning & Organisational Development, HR, Internal Communications, Academy and Volunteering as well as Senior Stakeholders from across the organisation, the Strategic Organisational Development Lead will play a key role in implementing our People Strategy, diagnosing associated capability needs, and designing impactful Organisational Development interventions.
A skilled collaborator and influencer, they will partner with senior leaders and stakeholders to embed best practice, build organisational capacity for change, and position Learning & Organisational Development as a centre of excellence at Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 21st July 2025
Interview date(s): First stage interviews: 1st August 2025, second stage interviews: TBC

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Tearfund's Global Fundraising and Communications Group are looking for an experienced and effective Senior Marketing Executive to join their Church and Supporter Engagement team.

The Global Fundraising and Communications Group has a vision to grow a global community of people who want to enter into a whole-life response to poverty with help from Tearfund. They will be invited to give, pray, campaign, volunteer and make lifestyle changes, according to how they feel challenged to respond. We have a ministry to inspire and help people to live generously – in every sense of the word.

The main purpose of the role is to support the Church and Supporter Engagement leadership Team and broader Global Fundraising Group in the leading of fundraising campaigns and activities.

The successful candidate will have:

• Experience in leading on new and existing fundraising and marketing appeals and projects.
• Proven ability in project management.
• Management of project/activity budgets.
• Experience in line managing staff.
• Clear and effective verbal and written communication
• Excellent team building and people skills
• An understanding of marketing and/or fundraising communications

Does your skill-set match these requirements? If so, this could be the role for you!

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Hybrid Working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

We’re looking for a passionate and relationship-driven Partnerships Lead to grow and manage our organisation's impactful collaborations with schools, communities, and corporate partners.

About Khulisa: 

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

About the role: 

The purpose of this role is to build and manage Khulisa's high-impact partnerships with schools, communities, and corporates that generate income and expand the reach of our therapeutic programmes. This includes, but is not limited to: 

• Identifying, initiating, cultivating and managing relationships with schools, Multi-Academy Trusts (MATs), Local Authorities
• Working closely with Khulisa's Head of Programmes and Participation to develop, implement and regularly review our schools engagement plan
• Developing and maintaining relationships with corporate partners to generate financial support, sponsorships, and other forms of engagement
• Maintaining a record of and report on partnership pipelines, engagement outcomes, and income forecasts and actuals

For a full list of duties and responsibilities, please see the attached job description below. 

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

What we're looking for:

Abilities/Experience 

• Experience of generating new partnership engagements from schools and/or other youth spaces and to secure their participation in social impact projects where resources are pooled.
• Ability to identify new opportunities for partnerships and initiate engagements, including knowing when to bring in senior colleagues to maximise the chance of success.
• Experience of manage multiple and diverse stakeholder groups, to recognise shared values, and secure commitment to joint-working.
• Experience of creating compelling digital presentations for a variety of audiences, using PowerPoint or similar software. • Ability to buy strongly into strategic objectives and reflect passion for Khulisa’s work with young people.
• Willingness to work evenings and weekends as the job requires, and to travel.
• Commitment to inclusive, wellbeing-led approach to supporting young people.

Knowledge/Skills

• Strong verbal and written communication skills and to engage others in a compelling manner to securer their ongoing interest.
• Deep understanding of the education sector, secondary schools in particular, and the factors that could contribute to young people becoming excluded or marginalised.
• Sound knowledge of the various stakeholders in the education sector, including the complexities of building relationships with multi-academy trusts and understanding of the relationship between schools and local authorities.
• Good understanding of the realities of delivery to young people and able to build the knowledge base necessary to engage others convincingly on the effectiveness of therapeutic practices in ensuring young people’s wellbeing.
• Advanced knowledge of safeguarding legislations, policies and practices relating to children and young people.

Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

Harris Hill is delighted to be working with a leading LGBTQ+ charity in their search for a passionate and experienced Individual Giving Manager. This is a unique opportunity to take ownership of a developing Individual Giving programme and help shape its future during a pivotal moment for the organisation.

The charity works at the forefront of supporting LGBTQ+ people who have experienced abuse and violence, including domestic abuse, hate crime, and so-called conversion practices. Their work is community-led, trauma-informed, and deeply impactful.

About the Role

Location: Hybrid – London office with flexibility for majority remote working
Salary: £39,534 - £42,594 (including Inner London Weighting) – some flexibility at the top end for an exceptional candidate
Contract: Permanent
Hours: Full-time, 35 hours per week
Reporting to: Head of Fundraising and Communications

The Individual Giving programme is in its early stages, having launched in October 2023. Some initial foundation-building and activity has been completed, and the organisation is now seeking an Individual Giving Manager to develop and grow this function into a key fundraising stream.

This role is perfect for an ambitious fundraiser who is ready to build a programme from the ground up and who is motivated by the opportunity to deliver meaningful change for LGBTQ+ communities.

Key Responsibilities

• Develop and implement a robust Individual Giving strategy to support fundraising growth over the next three years.
• Lead on digital fundraising, including paid social, paid search, and email campaigns.
• Manage donor acquisition and retention activity, optimising supporter journeys and testing new approaches.
• Collaborate with the communications and frontline teams to create compelling fundraising content.
• Support the use and development of Salesforce CRM for fundraising purposes.

About the Candidate

The successful candidate will bring proven experience in Individual Giving and be ready to take the lead on a growing programme. Key qualities include:

• Experience of developing and delivering successful Individual Giving strategies.
• Strong knowledge of digital fundraising and supporter journeys.
• Excellent communication and storytelling skills.
• Experience using fundraising databases (Salesforce preferred).
• Understanding of and commitment to LGBTQ+ rights and equity.
• A self-starter with the resilience to thrive in a mission-driven environment.

There is no line management responsibility at present. The role sits within a Fundraising and Communications team of three.

Interview Process

The selection process will involve a two-stage interview, including a panel discussion and a task-based assessment.

Please note: applications are being reviewed on a rolling basis, and the vacancy may close early if sufficient suitable applications are received. Early application is strongly encouraged.

To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience.

For a full job description and details on how to apply, please contact Hannah at Harris Hill on 

Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Are you a creative marketing professional who wants to make an impact?

The Royal Hospital Chelsea is looking for a skilled Marketing Officer to contribute to and deliver effective marketing campaigns to help meet the organisation's core strategic objectives. This is an exciting new role within the Marketing and Communications team and a fantastic opportunity to join an historic organisation, the home of the iconic Chelsea Pensioners since 1692.

The successful candidate will have relevant experience of delivering impactful multi-channel campaigns for a range of audiences, and ideally at a nationally recognised organisation within the military, charity, cultural or public sectors. You'll be responsible for marketing a wide range of projects including our recently launched, nationwide Veterans' Outreach programme, the Soane Stable Yard - which is open to the public 7 days a week, and our year-round events programme, as well as working with our partners to promote the Chelsea Heritage Quarter. 

Who we're looking for:

We are seeking a proactive marketeer, who is equally comfortable planning and implementing campaigns as well as creating compelling content, with excellent attention to detail and a good understanding of what drives public engagement and support for an organisation like the Royal Hospital.

The successful candidate will be:

· A skilled and confident executor, who is experienced in consumer marketing and promoting a wide range of projects including public events to the right audiences.

• Creative in crafting compelling marketing content to deliver effective, multi-channel marketing campaigns.
• Experience of working with a range of partners to help raise awareness and engagement, as well as suppliers such as designers and photographers.
• Relevant marketing experience in a military, charity, cultural or public organisation would be particularly advantageous.

How to apply: Please submit your CV and a covering letter (no more than 500 words) outlining your most relevant experience for this role and setting out why you think you'd be the most suitable candidate. 

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system? Join us as our Programme Executive and contribute to our journey to help make the food system healthier and fairer.

Role Description

The Programmes Executive plays a key role supporting our community of schools during their time on the programme across the school year. They will support the design and delivery of Bite Back in Schools to ensure the best possible user experience for young people, their teachers and their schools, and to ensure the programme makes the greatest possible impact within the project timeline. 

The Programmes Executive will report to the Programmes Manager, and will work closely with colleagues across Bite Back, in particular with our comms, digital, youth and policy teams.

Key Responsibilities:

Relationship management 

• Provide ongoing support to schools throughout their time on the programme, building strong working relationships with participating schools. 

• Support communication with all schools, providing a point of contact for the coordinator and lead teacher in each school. 

• Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (working with our Evaluation Manager).

• Lead the planning, creation, and distribution of our termly newsletter, highlighting school achievements, amplifying youth voices, and inspiring action across our network.

• Provide timely responses to school queries, manage a shared inbox and alert the Programmes Manager of any potential risks.

• Proactively seek feedback from teachers and young people on our programmes 

• Ensure opportunities for schools to engage in at least two one-on-one meetings with our team during the school year.

Community management 

• Celebrate and share examples of best practice and impactful social action projects amongst our community of schools. 

• Deliver training and webinars for schools.

• Manage and grow engagement with school groups through our social media platforms, fostering a sense of community and promoting active participation.

• Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Programmes Manager on the design of these processes.

Programme delivery 

• Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns. 

• Schedule and deliver assemblies with schools partaking in the programme.

• Ensure schools submit invoices on time as part of their grant funding, providing support where needed and coordinating with the finance team to ensure prompt processing.

• Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.

• Support the School Ambassadors with travel logistics as they deliver assemblies in schools across England and Scotland.

• Maintain and regularly update programme management software and associated data to ensure accurate and up to date information for all participating schools.

• Ensure successful end-to-end support for the 100+ schools participating in the programme throughout the next school year.

Project support 

• Provide support to Programme Manager in the delivery of projects, ensuring projects are delivered on time, within budget and scope.

• Assist in the delivery of the Local Authority programme, including traveling as needed to facilitate workshops and provide support to the team’s operational requirements.

• Provide support for the primary school pilot programme and contribute to the creation and development of engaging resources tailored for primary school use.

• Provide ad hoc input to evolving organisational requirements as directed by senior team members.

Skills and Experience 

We recognise that the list below is broad and we realise that the “ideal candidate” doesn’t really exist. What we will be looking for as we evaluate applications is demonstrable experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!

The ideal candidate would have the following experience and qualities:

Essential

• Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation.

• Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail.

• Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.

• Ability to travel across England and Scotland when required (occasional).

• A proven record of building relationships across sectors, with young people and adults.

• Experience of creating resources which are engaging for young people and simple to deliver for teachers.

• Experience of youth facilitation and/or delivering training.

• Experience in presenting and delivering content, preferably within an educational setting, such as leading assemblies.

Desirable

• Confident public speaker or willingness to learn

• Experience of working with CRM systems particularly Salesforce.

• Strong understanding of the education sector and experience of working with schools and teachers.

• Experience in drafting compelling copy and uploading content to digital platforms.

• Understanding of youth social action and extracurricular programmes.

• Interest in campaigning, social justice, food, and child health.

Approach to Work

You will be able to show the following qualities:

• A bold and open mind - you will be prepared to think differently about issues.

• A level head - you will be comfortable working both reactively and proactively.

• A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.

• Creativity - you will come at issues from new and surprising angles

• A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real.

Leukaemia UK – Our Charity

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research and campaigning for change.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Our current 5 year strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we have embarked on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

We are seeking an experienced, driven and passionate Head of Public Fundraising to lead the mass fundraising team to achieve sustainable income growth over the coming years. We are looking for someone with energy and ambition, who can demonstrate strategic leadership to maximise fundraising opportunities across Community, Challenge Events, Regular Giving, Legacy and In Memory audiences, to grow our supporter networks and optimise supporter engagement and experience. The remit of this role also extends to include oversight of our CRM Database Manager and Supporter Care.

Team  

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity maximises voluntary income to invest in invest in more life-changing research, so that we can continue to have impact for those with a leukaemia diagnosis.

From us you can expect all the laughter you can handle, as well as great challenge and support. We are all about delivering exceptional supporter experience and making a real difference to people’s lives.

You will be part of an ambitious fundraising team driving growth across the portfolio, so we can fund more leukemia research and save more lives from this devastating disease. You will report to the Director of Fundraising, working alongside the Head of Philanthropy, and collaborating across the wider organisation to ensure mass fundraising aligns with our organisational priorities and values (Bold, Collaborative, Curious) and feels insight-driven, strategic and competitive in a crowded market place.

Leukaemia UK and You 

We have recently invested in growing our fundraising team so that we can fund more life-changing research to increase our understanding of leukemia as a disease, and accelerate the development of kinder, more effective treatments. This includes investment to grow the public fundraising team, develop new fundraising products, recruit new supporters, and increase legacy giving through targeted campaigns. 

We are also in the process of developing our new 5-year fundraising strategy, so you will be instrumental in creating an ambitious new plan to develop a diverse and sustainable mass fundraising portfolio, covering the key areas of donor acquisition, retention, and growth, with a focus on maximising our Challenge and Community events portfolio, and increasing Legacy, In Memory and Regular giving.  You will be responsible for developing and delivering a portfolio of products to grow voluntary income, whilst leading a newly expanded and ambitious team. And you will help shape our data strategy, working with the Head of Digital and other colleagues across the organisation to develop our digital fundraising strategy; embed usage of our CRM and ensure GDPR compliance. 

You will be results-driven with an appetite to innovate and drive continuous improvement, leading to increased conversions, deepened relationships, and long-term support.

Requirements - Skills and Experience

• Demonstrable experience of strategic leadership and oversight of a mass fundraising product portfolio.
• Proven experience of managing an engaging Community and Challenge Events fundraising portfolio.
• Proven experience of driving Legacy and In Memory giving to create a robust long-term pipeline. Experience of successfully developing and implementing legacy marketing strategies.
• Proven experience of applying the principles and techniques of Individual Giving / Direct Marketing within a multichannel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter recruitment channels. 
• Experience of fully integrating a CRM database as a tool in the day-to-day work and running of a charity. 
• Demonstrable experience of managing a high performing team, focussing on creating a culture where people thrive as individuals and can be their best selves.
• Experience of managing multi-channel media campaigns by utilising print and digital channels including social media and email.
• Good experience of building effective relationships with internal and external partners, including creative freelancers, media and direct marketing agencies.
• Experience of working with, negotiating with, and managing outputs of external agencies and internal departments, including contractual obligations.
• Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns.
• Experience of setting and managing annual budgets, monitoring, and reconciling results and financial performance in income and expenditure. Providing associated narratives and monthly reforecasts.
• Proven experience of driving effective stewardship programmes to maximising supporter experience.

Requirements - Knowledge

• Excellent specialist knowledge of the principals and methods of Public Fundraising, including Challenge Events, Community, Legacy, In Memory and Individual Giving.
• Understanding of the effective development and use of supporter contact strategies, turning analysis and insight into high performance activity.
• Up-to-date knowledge of current digital fundraising trends, including social media marketing.
• High Level knowledge of Salesforce CRM databases and how best to utilise to steward supporters.
• Knowledge and experience of marketing processes and techniques across varied channels.
• High Level knowledge of legacy administration. 
• High Level knowledge and understanding of charity law in relation to legacy fundraising, GDPR, PECR, data protection and other relevant fundraising regulation.

Role specifics & Benefits       

• Hours: Full time hours are 37.5 Monday to Friday
• Location: We are very flexible! Our hybrid working policy is a minimum of two days per month in our London office unless it’s a role requirement to be in more frequently. Typically, we would expect the role holder to be in the office once a week, and certain roles within the team have this as a minimum requirement.
• Salary range £55,000 - £65,000 (FTE)
• We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK 

How to apply

If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair to embrace this broad and challenging leadership role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached. Please apply via the CharityJob website with your CV and covering letter. To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications.

• First interviews will be held via Teams on between 29th and 31st July
• Second interviews will held at our London Office on 13th and 14th August (26 Great Queen St, WC2B 5BL)

Closing Date: Midnight Sunday 20th July 2025

I look forward to hearing from you! 

Holly Hastings-Payne

Director of Fundraising

Leukaemia UK 

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families

About the role

Our advice service provides over 2,000 kinship carers a year with easy access to expert advice and support to empower them to:

- realise their rights

- access the support to which they are entitled

- take the next step forward in tackling their challenges

- and navigate their way through a sometimes complex and confusing system.

We’re developing our advice service and investing in our team to make sure that we can support more kinship carers effectively. You’ll be part of a supportive team who keep kinship carers at the heart of their service.

The role of Advice Worker is pivotal in supporting kinship carers to access the right information, services and entitlements.

In this role, you’ll provide generalist advice and information to kinship carers in line with kinship carers’ preferred methods. Often, this will be by telephone, including taking live calls on our advice line, and by email. You will also need to respond to enquiries using video conferencing, text and other channels as we develop the service.

The type of person we’re looking for:

You will either have significant experience of providing advice to individuals on their rights, or you will have significant experience of providing support to kinship carers.

We will provide the training you need to undertake the role, as well as opportunities for development and progression.

You will need to be resilient and able to remain calm in difficult situations. You will have an eye for detail to identify the key issues requiring advice and the relevant legislation, guidance or practice. You will be firm, sensitive and professional in your approach and will be clear and assertive as you support kinship carers to get their needs met quickly and effectively.

The team work remotely, but there is the option to work from our office in London.

Key responsibilities include:  

Advice provision:

· Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.

· Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to: welfare benefits, local authority allowances, support from children’s services, kinship care arrangements and options, housing, sources of educational, parenting and legal support and other issues that may be required.

· Address all safeguarding concerns in line with policy.

· Make referrals and signpost to other services as necessary.

· Where appropriate, provide additional advice or support to enable the client to take action or undertake follow-up action on behalf of the client to move the case on.

· Facilitate access to our advice service for people with diverse needs.

Service quality, consistency and data management:

· Respond to all enquiries in line with Kinship’s advice service framework, standards and performance targets.

· Ensure independence, impartiality and confidentiality when dealing with kinship carers.

Professional and service development:

· Maintain an up to date knowledge of relevant legislation, policy and guidance.

· Support continuous development and improvement of the service.

Essential knowledge, abilities, skills and experience include: 

· EITHER:

a) Minimum of 2 years recent experience of delivering advice work on social welfare issues (e.g. benefits, housing, education or social care) to members of the public.

OR:

b) Minimum of 2 years recent experience of providing support to kinship carers.

OR:

c) Experience equivalent to, or a combination of, a) or b) above.

· Experience of working with socially excluded or marginalised people and their
families. 

· Detailed knowledge of the statutory systems that people with advice needs frequently encounter.

· Knowledge and evidence of good understanding of safeguarding issues and good practice.

· Excellent interpersonal skills, and particularly, a sensitive and professional telephone manner.

· Excellent written communication skills in English.

· Proven ability to research complex information and communicate this in an easily understandable way. 

· Proven understanding and practice of keeping accurate and appropriate case records. 

· Ability to work flexibly, collaboratively and effectively as part of a team.

· Ability to organise and prioritise a busy workload without close supervision.

· Confident in using digital tools, and an ability to learn new tools.

· A demonstrable commitment to apply equality, diversity and inclusion principles in all areas of work.

· Willingness to travel across England on occasion, as required (such as for events), working flexibly in response to the need.

· Right to work in the UK.

IMPORTANT: See attached Job Pack for full job description, person specification and other details

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This permanent role is open to flexible working. We have an excellent wellbeing offer including the Employee Assistance Programme. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!