Digital communications jobs in mitcham junction, greater london
As our Service Desk Support Coordinator, you’ll be the friendly face of IT support at the Royal College of Radiologists. You’ll be the first point of contact for our staff, Officers, Examiners, and remote users delivering support across IT and Audio-Visual systems. From troubleshooting tech issues and managing service requests to supporting high-stakes examinations and ensuring our meeting rooms run smoothly, you’ll play a vital role in our reputable team.
If you are a dedicated professional with a passion for technology and a commitment to delivering exceptional support, the Service Desk Support Coordinator role offers an excellent opportunity to contribute meaningfully within a respected and forward-thinking organisation.
What you’ll do :
- Providing responsive, customer-focused support via Freshdesk, Teams, email, and in person.
- Managing IT tickets and ensuring timely resolutions.
- Supporting Windows, macOS, Microsoft 365, and mobile devices.
- Assisting with onboarding, training, and documentation.
- Helping deliver seamless AV and video conferencing experiences.
- Supporting exams and events—sometimes outside regular hours.
- Collaborating with HR, Digital Products, and external tech partners.
What you’ll need :
- ITIL Foundation or equivalent experience in IT Service Management
- Hands-on experience with ticketing systems, Windows/macOS, Microsoft 365, and Active Directory
- Strong troubleshooting skills across hardware, software, and networks
- Excellent communication and customer service skills
- A proactive, self-starting attitude and a love for learning
- A commitment to data protection, security, and sustainability
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We're hiring: Email Conversion Officer
Are you passionate about digital marketing, data-driven design, and creating engaging supporter experiences? At MSF UK, we’re looking for an Email Conversion Officer to help us optimise our digital campaigns and boost donor engagement.
In this role, you’ll:
- Enhance post-donation journeys through smart segmentation
- Lead A/B testing and iterative email improvements
- Design compelling onboarding campaigns to increase retention
- Spot digital trends to elevate our fundraising and advocacy
You'll collaborate across teams, think holistically, and play a key role in shaping how we connect with our supporters.
#DigitalMarketing #EmailMarketing #Fundraising #NonprofitJobs
Hours: Full time, 37.5 hours a week
Location: London (Hybrid - 2 days per week in London Office)
Duration: Permanent
Salary: £40,682.16 per annum
Job Purpose
The Email Conversion Officer plays a role in maximising the effectiveness of our digital campaigns, channels, platforms, and user journeys.
They will work alongside the other members of the Digital Conversion teams under the direction of the Digital Conversion Manager and in collaboration with the wider Digital Team and Fundraising and Communications departments.
The role holder will improve key conversion metrics such as donations and campaign engagement through iterative design processes; making sure we fine tune our supporter journeys and enhance digital marketing practices.
The Email Conversion Officer will specifically help with:
·Optimising our post donation journeys specifically with audience segmentation
·Devising and running email testing schedules, implementing iterative improvements to meet user needs
·Creating engaging onboarding email campaigns to increase donor retention
The post holder will be expected to identify digital trends to improve MSF UK’s fundraising appeals and advocacy campaigns. The post holder is required to think holistically; to understand and buy in to large cross-departmental strategies.
Please download the full job and person specification below for further details.
Requirements
Knowledge, Skills and Experience
- Ability to think holistically, to think about conversion campaigns across diverse channels
- Experience in email marketing and modern e-marketing platforms
- Experience using CRM systems
- Experience of digital marketing and paid social media channels
- Demonstrable knowledge of how to develop and optimise effective user journeys
- Up to date on UX best practice, design thinking and the iterative design process
- Ability to use design software or other web tools to create a variety of creative assets
- Meticulous attention to detail with excellent writing, editing and proofreading skills
- Excellent analytical skills and confidence producing reports for key stakeholders which provide actionable insights
- Excellent interpersonal skills and ability to work cooperatively in a dynamic but complex team and organisation
- Confident liaising with a range of external suppliers, partners, and agencies
- Excellent analytical skills with the ability to interpret data, generate reports, and provide actionable insights.
- Strong project management skills
- Working knowledge of Google Adwords, Analytics and Tag Manager
- Working knowledge of UX tools such as Figma, Hotjar/Mouseflow and Optimal Workshop
- Experience of using a CMS (Drupal an advantage)
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
- Flexibility and ability to work to very tight deadlines
HOW TO APPLY
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date. Incomplete applications will not be considered.
Application checklist
Please check that you have included the following in your application:
- An up-to-date CV
- Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role
Recruitment timetable:
Closing date for applications: 12 June 2025, 12:00pm (BST)
Interviews: 23 and 24 June 2025
Projected Start Date: July 2025
Right to work in the UK: Candidates must have the right to work in the UK.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
We’re looking for a strategic and imaginative Senior Marketing Manager to lead national brand awareness campaigns that spark public interest and grow support for our vital work.
This is an exciting opportunity to join a small but ambitious charity at a pivotal time, helping us build national visibility and grow our supporter base through bold, insight-led brand storytelling. You’ll play a central leadership role in building national awareness and expanding our supporter base through powerful media campaigns.
Reporting to the Head of Communications and working in conjunction with our Director of Fundraising, you’ll spearhead the development and delivery of high-impact, multi-channel campaigns across TV, print, digital, and Out of Home advertising. You’ll have the creative freedom to bring your vision to life — and the platform to shape how our brand connects with people across the UK.
With a significant budget and scope to innovate, this role offers the chance for you to make your mark, by developing creative ideas and emotionally engaging narratives that inspire people to engage with our work.
We would like to hear from you if you can demonstrate:
- Substantial experience of leading mass-market marketing campaigns with national reach.
- A deep understanding and knowledge of brand-building through emotional storytelling and integrated media.
- Experience of developing and delivering effective marketing strategies.
- Experience of managing creative and media agencies to deliver impactful campaigns.
- Excellent planning, budget management and evaluation skills.
- Demonstrable understanding of audience insight, brand tracking, and campaign optimisation.
- A meticulous eye for detail.
The salary for this position will be between £48,000.00 - £58,000.00 per annum depending on experience. This is a full-time post at 36 hours per week and will be offered on a permanent basis. We understand the importance of offering our staff flexibility, we can therefore offer part time hours from 0.8 FTE. Alternatively, we can offer compressed hours to suit your personal circumstances.
We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week (usually Monday, Tuesday, and Thursday) with the option to work remotely for the remainder.
At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.
We welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.
The client requests no contact from agencies or media sales.
The Head of Media is responsible for the Spokesperson Network and helping people in NEON’s networks make the most of media opportunities. They lead on strategy, developing high-level media contacts and managing staff associated with the programme.
You will be someone who knows how to land stories and spokespeople in the media, capitalising on media and movement moments to push the conversation in a progressive direction. You’ll have a track record of jumping on opportunities, training spokespeople to deal with hostile interviews and staying calm under pressure. You will be a reflective manager, able to establish a strategically aligned, motivated and committed team. You will have a strong understanding of the media landscape - including how it interacts with social media.
On a day to day basis you will manage a team which books spokespeople into broadcast media every day of the week. You’ll pitch and draft comment pieces, build new contacts across progressive spaces and have high level meetings with producers and journalists.
This project is part of a wider Communications Hub in which you’ll play an active role helping to develop the overall strategy and direction of the project.
The client requests no contact from agencies or media sales.
Are you a tech-savvy leader, passionate about delivering an excellent service? Do you thrive in fast-paced environments where your decisions directly impact the success of an organisation? If so, we want to hear from you.
As our Service Desk Manager, you’ll be the driving force behind our IT support operations—ensuring our users receive top-tier service and our systems run smoothly. You’ll lead a high performing team, manage incidents, and continuously improve service delivery using data, feedback, and your own innovative thinking. You’ll have responsibility for ensuring the IT Service Desk provides effective end-user support, implement the College’s IT infrastructure policies and ensuring that we minimise the number of service desk calls.
In this dynamic and fast paced role you will help achieve our Service Desk’s ultimate mission of delivering a high standard of support and customer satisfaction.
What you’ll do
- Leading and mentoring a high-performing Service Desk team
- Managing day-to-day operations and acting as the go-to escalation point
- Driving service improvements using KPIs, feedback, and best practices
- Supporting AV and video conferencing across the College
- Playing a key role in exam delivery and IT project support
- Collaborating with stakeholders to enhance user experience and IT service quality
What you’ll need:
- Proven experience managing an IT Service Desk
- ITIL v3/v4 Foundation or equivalent experience
- Strong knowledge of Microsoft 365, Windows 10/11, and ITSM platforms
- Excellent communication, leadership, and problem-solving skills
- A customer-first mindset and a passion for continuous improvement
- A proactive, self-starting attitude and a love for learning.
- A commitment to data protection, security, and sustainability.
- Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
- Strong critical thinking skills and the ability to identify workarounds and solutions.
- Self-motivated and able to work effectively within a team and collaboratively across the College.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
This is an exciting opportunity to work for an organisation dedicated to improving the public’s health. The Royal Society for Public Health (RSPH) is the world’s longest-established public health organisation. Based in central London, but working across the UK, we are a public health charity with over 6,000 members, all of whom work to improve and protect the public’s health. Our activities include qualifications, digital learning, publishing, conferences, membership, policy and campaigning work.
Reporting to the Managing Editor, you will be a key player in the Membership & Educational Services team and support the production of the Royal Society for Public Health’s three academic publications. The successful candidate will learn all facets of online publishing whilst working alongside our experienced team of editors, full training is provided. Excellent organisation and communication skills is essential.
Our publications team are experiencing a period of high-volume submissions, and we are looking for a highly organised, proactive and enthusiastic individual with an interest in publishing to join us during this exciting phase. A large part of the role will focus on administering articles submitted for publication, experience in this field would be an advantage.
This is a great opportunity to join an organisation committed to supporting the health and wellbeing of its employees.
In return we offer:
- 25 days annual leave
- Agile working structure
- Pension contributions
- BUPA Cash plan
- Cycle to Work Scheme
- Membership of the Royal Society for Public Health
- Access to public health knowledge and skills training courses and qualifications
- Organisational commitment to supporting the health and wellbeing of our employees
- Welcoming and friendly team of colleagues, and an active Health Champions programme
RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.
To apply
Please email a copy of your CV and a supporting statement of no more than two pages. We are particularly interested in your communication skills and administration experience in relation to publishing.
For details of where to send your application, please click on the button above.
Closing date: Monday 16 June at 5pm
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note that due to the high volume of applications; unfortunately, we may only be able to contact those candidates who are called for an interview.
Please do let us know if you require any adjustment to allow you to participate in this recruitment process.
The client requests no contact from agencies or media sales.
Role: Communications Officer (Social, Website, Email & PR)
Reporting to: Brand and Content Adviser or Communications Adviser - depending on location of successful applicant
Term: 2 year fixed term contract, renewable
Salary: £35,534
Location: Global Remote
Closing date: 11.30pm (UK time) on Sunday 15th June.
Interviews: Interviews to be held 25th, 26th and 27th June. This will involve a multi-stage interview process and a task.
The opportunity
We are searching for a Communications Officer, with a focus on Social, Email and Website, to grow the profile and impact of United for Global Mental Health (UnitedGMH) and Global Mental Health Action Network (GMHAN) brands to accelerate action on mental health around the world.
About Us
United for Global Mental Health is dedicated to creating a world that enables good mental health for all. We draw on our expertise in policy, advocacy, and financing to work with organisations who share our commitment to driving mental health up the political agenda - and securing additional funding for mental health at national and global level. We founded and act as the secretariat for the Global Mental Health Action Network, an open coalition of mental health professionals of over 6,000 individuals and organisations across 133 countries.
About you
Our ideal candidate is a great communicator, with experience in content planning, social media content creation and management, newsletter copywriting, website management, and graphic design. They should be well-versed in crafting narratives for a variety of audiences and outputs, and managing an organisational communications calendar.
The role
Key components of the role include:
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Social media content development - collaborate with internal subject specialists to produce consistent and frequent on-brand written and visual content for social channels, in support of brand and advocacy goals. You’ll use Canva and Adobe Creative Suite and AgoraPulse for this.
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Content briefing - craft high-quality creative briefs (for copy, design, multimedia) to be followed by internal staff or external suppliers where required.
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Email - develop, write and send UnitedGMH’s regular email newsletter, working with internal staff to source news, updates and relevant content tailored for email subscribers.
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Website development - develop, maintain and update content for UnitedGMH and GMHAN websites, including uploading content and editing pages.
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Video and audio production: Develop consistent, platform-appropriate video and audio content streams, from short-form videos to the creation of new podcasts.
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Social media channel and community management - lead on day-to-day management and posting on UnitedGMH and GMHAN social media channels, including X, LinkedIn, Bluesky, Instagram. Manage paid social campaigns where required. Use monitoring tools to manage social media comments (organic and paid), as well as newsletter email replies.
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Brand guardian: Be a firm steward of UnitedGMH and GMHAN brands, helping to ensure consistent application of visual identity and tone of voice across all external organisational outputs, maintaining high standards of design.
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Monitoring, evaluation, and reporting - create regular analytic reports for social and email channels with data-driven recommendations as to how outputs can be continuously improved.
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Editorial planning and communications calendar management - lead on the maintenance, updating and adjusting of the organisation’s communications calendar, to drive consistent, planned-in-advance content across channels in support of brand building and key advocacy moments.
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Team support - support the communications team through project management, meeting management, processing supplier invoices, keeping journalist lists up-to-date, and other responsibilities where needed.
Requirements
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Understanding, and experience in use, of online channels (incl. website content management systems (CMS) such as Wordpress and Squarespace, a broad spectrum of social media platforms and email marketing through Mailchimp)
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An excellent copywriter, with demonstrable experience crafting copy for different audiences - including for social media and email newsletters
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Strong research and proofreading skills, adapted to key audiences
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Comfortable prioritising and delivering on multiple pieces of work against tight timeframes
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Highly organised individual with experience of team administration support
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A “doer”- ability to anticipate requirements and act to provide workable solutions with limited budget
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A good knowledge of CRM systems.
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An understanding of using digital project management tools e.g. Trello
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An interest in mental health, advocacy and international development
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Strong relationship management skills
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Willingness to travel at least twice per annum and more if required
Desirable
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Experience working in an advocacy / international NGO environment within a fast-paced globally distributed staff team
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Demonstrable experience in working with journalists
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A communications-related qualification or vocational experience
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Additional language skills (note the position requires fluent English)
Diversity and inclusion
Equality, diversity and inclusion is central to UnitedGMH’s core mission and values and the organisation is dedicated to promoting this across our work and also within the workplace. We will ensure that this commitment is embedded in all operational aspects of the organisation and also implemented within our day-to-day working practices.
Reasonable Adjustments Statement
We aim to ensure that all applicants are provided with the same opportunities during the recruitment process. Should you have a disability and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure that this is made known to the person arranging your interview.
To apply, please submit your CV and a cover letter via Chairty Job by the application deadline.
Communications Officer – Scotland
Reference: APR20257121
Location: Flexible in Scotland
Salary: £27,123.00 - £28,956.00 Per Annum
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)
We are seeking a home-based Communications Officer to join RSPB Scotland's communications team.
You'll have an interest in or passion for nature and the outstanding communications skills, knowledge and the experience we need to tell inspiring stories of the conservation projects, our network of nature reserves and our colleagues that are striving to help protect and restore nature across Scotland.
What's the role about?
You'll be part of a dynamic team working across Scotland to unearth and tell great stories from colleagues that inspire key audiences about RSPB Scotland’s nature conservation work.
The role is diverse and busy, working on the roll out of RSPB-wide campaigns like Big Garden Birdwatch, managing and creating content for social media platforms, responding to press enquiries and building relationships with colleagues working in different areas of Scotland to bring their work to life in print, blogs, film and more.
The role will occasionally include opportunities to travel across Scotland, including overnight trips and out-of-hours work with Time Off in Lieu provided. Applicants need to be based in Scotland.
The role will demand:
- Building relationships with teams across Scotland, developing understanding of their work, stories and communications needs.
- Working with the wider communications and marketing team to support effective communications planning and delivery in line with country and organisational priorities.
- Day-to-day management of social media channels and communications enquiries with support from the wider team.
- Maintaining relationships with press and media to maximise coverage of communications priorities.
- Producing a monthly e-newsletter for supporters.
- Identifying reputational risks and working with the team to help minimise potential impacts.
Required skills, knowledge and experience:
- Evidence of a high level of literacy and of a good general education.
- An understanding of how to achieve objectives through communications campaigns and PR techniques.
- Ability to communicate in a clear manner at all levels (written and verbally) to develop shared understanding.
- Ability to summarise complex information and provide impactful copy - e.g. through press releases, social media posts, blogs etc.
- Being able to persuade others and negotiate to reach agreement.
- Demonstrable experience of identifying and developing stories and messages from briefings or background information on a wide variety of topics.
- Working in or with the media to sell and/or tell stories.
- Ability to write to tight deadlines and work in a fast paced, often changing environment.
- Multitasking.
- PR / marketing / journalism qualification (desirable).
- Experience working remotely across a widely distributed organisation (desirable).
- Knowledge of Scottish nature conservation/wildlife especially birds (desirable).
- Knowledge of key habitats and conservation issues in Scotland (desirable).
- Experience working for/with an environmental NGO or voluntary sector organisation (desirable).
Closing date: 23:59, Sunday 8th June 2025
We are looking to conduct interviews for this position on 25th/26th June 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Immediate Opening: Leadership & Governance Administrator
Location: Remote (with very occasional travel).
Hours: 30 per week (including Fridays to meet charity needs, and ideally Wednesdays).
Salary: £24,000 per annum (pro-rata for 30 hours per week, based on full-time equivalent of £30,000).
Reports to: Chief Executive Officer.
About AMR Action UK
AMR Action UK is the dedicated patient organisation for individuals impacted by antibiotic and antimicrobial resistance (AMR). Through research, patient engagement, and direct support services, we drive meaningful change in the AMR space.
We are looking for a proactive, highly organised Leadership & Governance Administrator to support our CEO, Operations Manager and Board of Trustees ensuring smooth governance administration, executive support, trustee communication, and digital content management.
Please note we have very recently changed our name and were formally known as Antibiotic Research UK. Email addresses and website still reflect the previous name.
Key Details for Applicants
- We encourage applicants to apply quickly, as we may close applications early due to immediate need.
- Submit a CV (maximum two pages, focusing on relevant experience) and a short covering letter explaining how your skills and experience align with this role.
- Please state your availability and earliest possible start date in your covering letter.
- The full job description is attached for complete details.
Key Responsibilities
- Executive & Administrative Support: Manage the CEO’s diary, organise travel, prepare agendas, take minutes, maintain records, and support recruitment processes.
- Governance & Compliance: Schedule and organise board and committee meetings, prepare documentation, ensure GDPR compliance, and facilitate trustee communications.
- Digital & Brand Communications: Maintain the charity website, create branded documents, support social media content, and ensure brand consistency.
- Events & Reporting: Assist with charity events, annual impact statements, and documentation.
- General: Provide additional administrative support to the CEO,Operations Manager and Board of Trustees as needed.
Skills & Experience
- Proven experience in charity governance and administration
- Strong knowledge of charity legislation
- Website maintenance and digital content creation skills
- Excellent written and verbal communication skills
- Attention to detail and high-level organisational abilities
- Familiarity with design tools such as Canva
- Confidence in managing social media communications
- Ability to handle confidential information with discretion
How to Apply
Submit your CV (maximum two pages, focusing on relevant experience) and a short covering letter explaining how your skills and experience align with this role.
Please use subject line of email: Leadership & Governance Administrator
Please state your availability and earliest possible start date in your covering letter.
The full job description is attached with complete details.
Take the next step in your career and contribute to impactful work with AMR Action UK.
Submit your CV (maximum two pages, focusing on relevant experience) and a short covering letter explaining how your skills and experience align with this role.
Please state your availability and earliest possible start date in your covering letter.
The full job description is attached with complete details.
Please be aware we may invite successful candidates to interview quickly.
Take the next step in your career and contribute to impactful work with AMR Action UK!
Please note we have very recently changed our name and were formally known as Antibiotic Research UK. Email addresses and website still reflect the previous name.
The client requests no contact from agencies or media sales.
Reports to: Senior Communications Manager
Direct reports: None
Location: Unit 7, Finsbury Business Centre, Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE, hybrid.
Status, hours: Permanent, full-time
Salary: £32,254 to £35,560 (includes 11% London Weighting, with the potential for more for an exceptional candidate, plus benefits). London Weighting is based on one day a week in the office.
Role Summary
The Graphic Designer plays a key role in shaping and maintaining Alcohol Change UK’s visual identity. This role is responsible for producing engaging visual content across multiple digital and print channels to inform, engage, and inspire our audiences, and across our flagship campaigns including the Dry January® challenge. Sitting within our Marketing and Communications department, the postholder will work closely with internal teams and external partners to ensure that all creative outputs align with our brand identity and communication goals. As we continue on our ambitious five year strategy, growing our ambition across campaigns and fundraising activities, the Graphic Designer will play a key role in strengthening the visual presence of Alcohol Change UK and driving greater brand awareness.
Key Tasks and Responsibilities
Please refer to the candidate pack for role and responsibilities of this post.
Important note: We monitor for use of AI in responses and will reject applications containing AI generated answers.
We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.
Please note: if this position attracts a high level of applications, we may close the recruitment process early and before the application deadline.
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.




The client requests no contact from agencies or media sales.
Position: Senior Business Intelligence Analyst (Digital and Engagement)
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.
This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.
This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.
The role will work closely with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.
Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence.
This role is responsible for:
- Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
- Working closely with the Digital and Content team to develop data analysis strategies that align with our goals.
- Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
- Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
- Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
- Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.
For this role we’re looking for:
- Experience in data analysis or business intelligence roles,
- Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
- Experience in advanced analytics techniques to optimise engagement and marketing strategies.
- Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
- Knowledge of data governance and privacy regulations (e.g., GDPR).
Closing date for applications: 9am on Monday 2 June 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Haringey Education Partnership
We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people. We have 160 member schools across Haringey, Enfield and Waltham Forest.
The Role
The Administrative Officer will play a key role in helping to ensure the smooth running of HEP’s operations, events, and communications, and in delivering the high-quality service that underpins our success. This role reports jointly to the Operations Manager and the Lead for Digital and Communications.
Key Responsibilities
Administrative Support
- First point of contact for schools, clients, suppliers, and visitors triaging issues and responding efficiently and helpfully to queries in person, via phone, and by email
- Manage day-to-day administrative tasks including maintaining records and supporting internal workflows and some internal team communications
- Monitoring of shared inboxes across various teams, addressing enquiries in a timely manner
- Work closely with the Operations, Comms, CPD and Curriculum teams to support projects and workstreams
Event / Visitor Coordination
- Prepare and manage meeting rooms and training venues liaising with trainers and delegates
- Assist with the planning and delivery of in-person and online events, including training sessions, conferences, and away days
- Creati event collateral in a professional and timely manner
CPD Support
- Support with organising and hosting online and in-person training and courses
- Support with the development of CPD promotional material including brochures and flyers
- Support with uploading HEPs training programme and events onto website
- Support the technical and logistical setup for virtual meetings and webinars
Communications and Digital Support
- Website administration support, resolving member queries
- Help in creation and distribution of communication materials, such as flyers, newsletters, brochures,podcasts and content for social media/digital channels
- Work with the Communications Team to ensure consistency in tone, branding, and messaging
Essential Skills and Experience
- Proven experience in an administrative or office support role
- Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with a wide range of stakeholders
- Strong IT proficiency, including Microsoft Office Suite, Google Workspace, Canva, Zoom, Mondaycom, Adobe Suite
- Good numeracy and data-handling skills
- Ability to manage time, prioritise effectively, and work flexibly across multiple tasks
- A proactive, positive, and collaborative approach to work
- A strong commitment to improving life chances for children and young people
Desirable Skills and Experience
- Experience of working in or with schools or education settings
- Experience with event coordination or customer service
- Familiarity with maintaining websites and basic content management systems
Other information
Application Process:
- Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV. Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job ad closes.
Working at HEP:
- You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people.
- You will work in a supportive environment that values learning, innovation, and collaboration.
- We offer opportunities for professional development and encourage staff to shape and grow their roles.
- HEP is an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required.
We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve.
This position will be located in the United Kingdom and therefore a successful applicant must have the Right to Work in the UK in order to commence their employment.
HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.
Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV.
HEP is a not-for-profit, schools-led school improvement company focused on raising outcomes for all children and young people in our member schools.

The client requests no contact from agencies or media sales.
About our Marketing & Engagement Team:
At Princess Alice Hospice, the difference you’ll make means more. It means excellent care when it matters most in life. That’s our USP: that Ultimately Satisfying Purpose that comes from knowing that everything you do is making a difference to our patients, their families and friends.
We’re small enough to be a close-knit team where you can see the difference your campaign makes to the care we give every day. But big enough and ambitious enough for you to grow and explore new media, tools and techniques. All with a professional, experienced team to learn from and learn with.
About the role:
We have an exciting opportunity for an innovative and enthusiastic Campaign Manager to lead, plan, implement and evaluate campaign activity to showcase and promote us as Kingston and Richmond’s local Hospice, helping us to build trust and engagement now and to sustain future decades of community support.
You will lead on gathering insights on these local communities enabling us to create a campaign which resonates with and inspires people to support us, work with us and connect with us. You will collaborate to produce an innovative campaign, using digital and non-digital channels across a range of owned, paid and earned media.
Your success will be measured on results; increased awareness, understanding, engagement and activation that results in raising more income for Princess Alice Hospice. Building relationships with local stakeholders will also be key.
The role will be based at the Hospice but will require you to spend time on a weekly basis in both Kingston and Richmond. There is also some flexibility with regards to hybrid working.
Flexible, between the hours of 8am and 6pm Monday to Friday, with occasional weekend and/or evening work required. Part-time (minimum 30 hours) will be considered.
About you
You will be an exceptional communicator. You will have experience of managing comprehensive campaigns across a range of media especially in local or community-based campaigns. Your ability to inspire, motivate and mobilise both internal colleagues and potential partners externally will be key. Overall, you will have excellent insight, planning, organisational and project management skills, with exceptional attention to detail and appreciation of copy and production quality issues.
Find your Ultimately Satisfying Purpose. Discover the difference you can be.
The difference is you.
Benefits
As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our patients, their families and our communities, we offer a range of great benefits, which include:
· 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
· Educational and professional development opportunities (we have an on-site Education Team)
· Free onsite parking
· Subsidised meals at our on-site restaurant
· Employee Assistance Programme – promoting staff wellbeing
· Access to Blue Light Card discount scheme
· Access to our Group Pension Scheme
· Tranquil Hospice grounds
· Wellbeing - we provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work.
How to apply:
If you share our values and want to make a meaningful difference, we’d love to hear from you — even if you’re not sure you meet everything listed.
For further information or queries please contact our People Services Team.
About Princess Alice Hospice:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, South West London and Middlesex.
At Princess Alice Hospice we are committed to building a diverse, inclusive team. We especially welcome applications from people who are disabled, from the LGBTQ+ community, and from underrepresented communities in hospice care.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are an organisation where you can be you.
Please visit our Privacy Notices section of our website to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Liberty is seeking an experienced, dynamic and ambitious manager to implement a recently adopted individual giving strategy, lead a fast-paced team, and drive forward the next phase of increased public fundraising.
We are looking for someone experienced in digital communications and conversion, excited by the chance to work across a range of human rights issues, and who brings solid experience in leading a team.
Our current priorities are to maximise the success and profitability of supporter acquisition and conversion (mostly digital), forming tailored, data-driven supporter journeys (online and offline), creating a culture of testing, evaluating and optimising, and delivering engaging, integrated fundraising campaigns based on Liberty’s public campaigning and legal cases, and the investigative journalism of Liberty Investigates.
At Liberty we are striving to build a team that is truly inclusive – we understand that as an organisation we can only work at our best when we have a diverse workforce sharing a wealth of ideas and experiences. We therefore encourage applications from marginalised groups, particularly people of colour, trans and non-binary people and disabled people. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.
The deadline for applications is 9am, Thursday 12 June 2025.
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on Thursday 10 July 2025
Second round interview will be held on Thursday 17 July 2025
Please apply via the Job Board on our website.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
Bereaved parents and families are at the heart of why Sands exists. Sharing their experiences of pregnancy and baby loss, and what connects and involves them with our work, is both an important part of their bereavement journey and a way to demonstrate the need for our vision and mission to succeed. This role will help us to show in a real and human, authentic way, what Sands is doing to save babies’ lives and support bereaved families.
Sharing these personal stories in external communications will help us reach more people, bringing to life the work we do in a way that engages diverse audiences, and increasing the likelihood of their taking actions in support of Sands.
This new role has been developed to support the Communications & Engagement team to develop our story-telling function, build our real stories library and ensure the associated consent and stewardship processes are compassionate, efficient and effective. The Stories Officer will ensure wherever possible, that external communications assets and content created by teams across Sands includes the voices of people touched by pregnancy and baby loss – including those who have been personally affected, and those who are allies of Sands, such as healthcare professionals, corporate partners, research partners, fundraisers and more.
You will have experience of working in a charity stories or communications team, or in a stories-led environment such as journalism.
A good knowledge of compliance and safeguarding issues, including experience of working with vulnerable people in a communications context is required.
With excellent written communication and creative skills, you will be able to produce work that captures and conveys real life experiences in a sensitive and compassionate tone.
You will be highly organised with the ability to multi-task and work across more than one project simultaneously.
The client requests no contact from agencies or media sales.