Digital communications jobs

Could you be Hope4's lead officer for homelessness prevention, coordinating community based early identification, intervention and partnership responses across Rugby to prevent homelessness before crisis occurs?

Are you a client-focused, proactive and compassionate individual with a proven track record of working with vulnerable people who have multiple disadvantages? If so, Hope4 has an exciting opportunity, as we are seeking a Community Homelessness Prevention Lead to join our team and play a central role in delivering homelessness support services in Rugby. Hope4 aims to end homelessness and food poverty one person at a time and we need an ambitious, compassionate person to help us reach that goal. This is your chance to play a part in the fundamental change we are striving to achieve.

What will I be doing as Community Homelessness Prevention Lead at Hope4?

You will lead Hope4's community homelessness prevention programme, identifying people at risk of homelessness at the earliest opportunity and coordinating timely interventions that prevent homelessness, tenancy breakdown and rough sleeping.

Key Responsibilities:

• Leading Hope4's homelessness prevention service, supporting individuals and households at risk of homelessness. 
• Managing a caseload and delivering effective prevention-focused interventions and housing sustainment support.
• Developing and coordinating Hope4's Early Warning Network, increasing early identification of homelessness risk across Rugby.
• Overseeing referral, triage and assessment processes to ensure timely and appropriate responses.
• Building and maintaining effective partnerships with statutory, voluntary and community organisations.
• Promoting lived experience involvement and ensuring services are informed by client feedback and co-production principles.
• Delivering homelessness prevention awareness, training and community engagement activities.
• Monitoring performance, outcomes and impact, producing reports for management, funders and stakeholders.
• Maintaining accurate records and working in accordance with safeguarding, GDPR and Hope4 policies and procedures.
• Acting as an ambassador for Hope4 and contributing positively to the wider organisation.

About you:

We are looking for an experienced, compassionate and proactive individual with a strong understanding of homelessness and social exclusion. You will have experience supporting people with complex needs, building effective partnerships and delivering person-centred interventions. Above all, you will share Hope4's commitment to preventing homelessness and helping people achieve lasting change.

About us:

Hope4 works to address homelessness and food poverty across Rugby through the Hope Centre and Rugby Foodbank. We provide practical support, advice, advocacy and personalised interventions to help people move towards sustainable independence.

The charity was founded on Christian principles by the local churches and works to address homelessness and food poverty in Rugby. Our staff and volunteers support these values and ethos irrespective of belief or background.

Our Values: Community, Compassion, Respect, Integrity, Faith, and Hope 

Why join Hope4?

• Be part of an organisation making a real difference in Rugby.
• Help shape an innovative homelessness prevention programme.
• Work alongside a passionate and supportive team.
• 28 days of annual leave including bank holidays, increasing with length of service.
• An additional day of annual leave for your birthday. 
• A central Rugby office location, close to shops, restaurants, and transport links.

See attached person specification for more details and shortlisting minimum criteria. 

Please note: We reserve the right to close this vacancy before the advertised closing date if we receive a high volume of applications. We therefore encourage interested candidates to apply as soon as possible.

Hope4 is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds, particularly those with lived experience of homelessness, housing insecurity or other forms of social exclusion.

Position: Community Physical Activity Project Co-ordinator (MS Warrior Alumni Club)
Hours: Part-time, 14 hours a week
Contract: Fixed term until 31 March 2027
Location: Home-based, Scotland
Salary: £26,912 per annum FTE (£10,764.80 per annum for 14 hours per week) plus excellent benefits
Salary Band and Job Family: Band 1, Charity

About us

We make sure people living with MS are at the centre of everything we do and it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Can you inspire people, build partnerships and create communities that help people living with MS thrive?

We're looking for someone who believes that peer support, movement and community can transform lives.

Thanks to funding from the Movement for Health Grant Scheme, we're creating an exciting new fixed-term role to develop the MS Warrior Alumni Club. Building on the success of the 12-week MS Warrior programme, you'll help create opportunities for people to remain active, connected and supported long after the programme ends through local activities, online communities and volunteer-led peer support.

Working alongside volunteers, people living with MS, healthcare professionals and community partners, you'll create opportunities that encourage ongoing physical activity, wellbeing and peer support across Scotland.

A key part of the role will be recruiting, supporting and developing a network of MS Warrior Alumni Champions. Using their own lived experience, these volunteers will encourage others to build confidence, overcome barriers to physical activity and become part of a supportive, community-led network.

You'll also develop partnerships with leisure providers, community organisations and healthcare professionals, creating more inclusive opportunities for people living with MS to be active in their local communities.

This is an opportunity to shape an innovative model that has the potential to influence how community-based physical activity and peer support are delivered for people living with MS across Scotland.

No two days will be the same. One day you might be facilitating a community conversation with people living with MS, the next you'll be supporting volunteers, developing new partnerships or helping launch a local wellbeing activity.

If you're passionate about community development, partnership working and helping people live well with MS, we'd love to hear from you.

Please note this is a part-time 14 hrs per week fixed term contract until 31 March 2027

Closing date for applications: 12:00 noon on 30 August 2026
Anticipated interview date: 10 September 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

As Centre Fundraising Manager you will develop and implement a centre specific fundraising plan to raise income from the community through a variety of fundraising sources.  

You will be responsible for effectively and autonomously managing the full portfolio of activity relating to the centre and to manage complex networks and relationships which have a wider national focus.  

You will also be responsible for fundraising across a range of income streams including businesses, individuals, community groups, volunteers and media contacts.  

There will be a requirement to work irregular hours as well as occasional overnight stays and UK travel. 

Please note that first stage interviews will take place on Tuesday 01 September in our Hammersmith office.

The young people, children and families that we support are at the heart of everything we do at Mermaids.  The work that we do has significantly expanded and we now need a highly effective and experienced Youth Advocacy Manager to join the organisation.  The Youth Advocacy Manager plays a crucial role in empowering trans youth, advocating for their rights and fostering inclusive  and supportive communities where they can thrive.  This role is a core part of our management team and will drive the organization to ensure that youth voice is centred across all of our work.

Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.

As Centre Fundraising Manager you will develop and implement a centre specific fundraising plan to raise income from the community through a variety of fundraising sources.  

You will be responsible for effectively and autonomously managing the full portfolio of activity relating to the centre and to manage complex networks and relationships which have a wider national focus.  

You will also be responsible for fundraising across a range of income streams including businesses, individuals, community groups, volunteers and media contacts.  

There will be a requirement to work irregular hours as well as occasional overnight stays and UK travel.

Please note that first stage interviews will take place on Tuesday 01 September via Microsoft Teams.

Senior Marketing Officer - Supporter Activation 

Contract type: 12-month Fixed Term Contract, Full Time –35hours per week

Location: London UK 
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 

Travel: UK and potential international travel. Will be required to liaise with internal stakeholders outside of the UK, in varying time zones.

 
Salary: £41,325 per year with excellent benefits 
 

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

The Activation team sits within the Supporter Marketing team which plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers and increasing the engagement of existing supporters through an audience led communication programme of diverse channels and products. 

About the role 

In this Senior Marketing Officer role with the Activation Team you will be responsible for the management and delivery of the Press Inserts campaigns. You will be supporting the Senior Marketing Manager and taking direct responsibility in the exploration and delivery of new campaigns, projects and channels. The role will also include support in the delivery of the DRTV and Brand programmes as well as supporting with ad hoc team requirements.

It’s an exciting time to join as we look to new and exciting ways to tell our story so you’ll be working with a range of internal and external teams to drive the programme forward. 

In this role, you will: 

1. Work closely with multiple internal and external teams, creative and media agencies and printers. Manage key agency relationships, including liaising with account managers to deliver campaigns and projects. 
2. Be responsible for developing the strategy, analysis and reporting of ongoing Press Insert campaigns. 
3. Work with the Insight Team and creative agencies to manage and deliver audience focussed communications. 
4. Support the Senior Marketing Manager (Supporter Activation) to prepare annual plans and budgets and manage monthly cost monitoring and invoice processing. 
5. Collaborate with relevant colleagues in other departments to identify and implement new cross-working opportunities. 
6. Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Proven experience in a successful direct marketing, fundraising, supporter activation and/or supporter engagement and/or customer marketing role. 

• Experience working in a project managing role, in particular leading or supporting on the delivery of complex campaigns with multiple stakeholders. 

• Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities 

Although not essential, we’d prefer you to have: 

• Experience of project managing direct marketing campaigns from start to finish across a range of channels, including print, telemarketing and digital.

• Experience of presenting to and project managing internal and external stakeholders.

• Experience of working in the voluntary/fundraising sector. 

• Experience of working in a fast-paced environment and being able to work to short deadlines 

Closing date: Applications close 12:00 PM UKtime on 31/08/2026. Interviews are expected to take place the week commencing 14/09/2026 

How to apply: Click Apply to upload your CV and cover letter
 

Can I use Artificial Intelligence (AI) technology in my application? 

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Pre‑employment screening 

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. 

Benefits

• 36days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5days’ annual leave 
• Employer pension contribution up to 10% 
• Flexible and hybrid working arrangements 
• Season ticket loan 
• Free annual eye tests 
• ‘Give as you Earn’ charitable giving scheme 
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break. 

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. 

Our People Promise 

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities 

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. 

Safeguarding 

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). 

Together, we’ll change the world through water.

Join us and be part of the change!

Natural Capital Assessment Partnership

The Natural Capital Assessment Partnership (NCAP) has operated for over 30 years. Formerly the Habitat Biodiversity Audit, a key remit of NCAP has been to survey and gather habitat data across Warwickshire, Coventry and Solihull, combining ecological field surveys with pioneering satellite imagery and remote sensing analysis. A second key aspect of NCAP’s work is managing the Local Wildlife Sites programme for the region.

Data acquired and produced by the team supports Local Wildlife Site designations, Local Nature Recovery Strategy development and monitoring, and creates baseline habitat reports and statistics.  This localised yet UK-leading dataset provides robust evidence for decision-making and monitoring, plus a unique record of land-use change over the past two decades. Combined with Biological Records Centre species data, it offers an unrivalled picture of the local state of nature.

NCAP is funded by local authorities, managed by Warwickshire Wildlife Trust and hosted by Warwickshire County Council.

Who Are We Looking For? 

We are seeking an experienced Associate Trainer to deliver high-quality training and workshops across Northern Ireland on behalf of Ygam. Although remote working, they would need to be living in NI for travel and delivery purposes. This position is offered on a self-employed associate basis (contract for services). The post holder will facilitate engaging learning experiences, maintain high standards of safeguarding and quality assurance, and contribute to Ygam's mission by helping professionals understand and respond to gaming and gambling-related harms affecting children and young people.

The role is ideal for an experienced trainer, educator or youth practitioner with strong facilitation skills and knowledge of safeguarding, education or public health, who is passionate about improving outcomes for children and young people.  You will be confident working independently and remotely, while also collaborating effectively as part of a team.

You will be skilled at adapting training delivery to meet the needs of different audiences and contexts, ensuring sessions are inclusive, engaging and responsive to participant needs.

Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans. 

Main Role and Responsibilities

You will be responsible for delivering training across Ygam’s portfolio of programmes, including education, youth work, health, social care, community and sporting sectors.

You will lead workshops and training both online and face to face. The role will support professionals, parents, carers and young people to understand and help prevent gaming and gambling harms. It will focus on using education to increase awareness of the social, environmental and commercial influences, including the practices of the industries, that can shape behaviours and increase the risk of harm among young people.

A crucial element of your role will be updating all relevant records and CRM systems.

You will be required to market additional learning, resources, and training opportunities to delegates and to promote the work of Ygam at conferences and events.

Role Requirements

Duties will include but not be limited to:

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face)

· Provide high-quality training to a range of professionals and young people in line with Ygam’s quality standards and facilitator guidance

· Be responsive to delegates needs, providing excellent customer service and answering questions and queries in a supportive manner

· Provide regular feedback on training materials, recommending adjustments if needed for Northern Ireland

· Escalate safeguarding, wellbeing or reputational concerns promptly in accordance with Ygam policies and procedures

· Act as an ambassador for Ygam, ensuring all interactions with delegates and stakeholders reflect organisational values and professional standards

· Highlight further training and / or partnership opportunities for Engagement Managers through workshops and delegate contact.

Planning 

· Work with Engagement Managers to schedule delivery

· Ensure all resources and materials are up to date and be prepared for delivery

· Develop materials for information sessions and present to external stakeholders

· Ensure joining instructions are sent to all delegates

· Develop stakeholder relationships, providing ongoing support for those trained.

· Attend key events as arranged with Programme Lead to represent Ygam

· Maintain awareness of local priorities, policy developments and stakeholder networks within Northern Ireland to support effective delivery and relationship building

· Support Engagement Managers with networking and presentations for external stakeholders

· Work closely with Ygam colleagues to promote and collaborate across the programme portfolio

Outcomes:

· Ensure accuracy of data utilising the CRM system

· Encourage completion of post training surveys

· Remain up to date with the latest evidence-based research on gaming and gambling harms

Learning and Development:

· Work closely with The Programme Lead: Engagement, to develop objectives and review performance.

· Ensure all relevant CPD is completed and up to date on platforms such as IHasco

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager

· Engage in peer observation and feedback to encourage reflection on your practice and learning from colleagues.

Administration:

· Send out joining instructions via our CRM system to delegates prior to workshops 

· Record attendance and email delegates post workshop to gather feedback 

· Ensure all records are maintained in accordance with GDPR/data protection legislation

· Work in collaboration with your line manager to adapt and improve programme processes, administrative and training content.

· Manage workload, communications and administrative tasks in a timely manner to support effective delivery as an Associate Trainer

Person Specification 

Essential:

· Experience delivering training online and face to face training to both adults, children and young people

· Proficiency with online delivery and experience using MS Teams and Zoom to facilitate online learning

· Ability to work independently, manage competing priorities and maintain high standards of organisation

· Understanding of safeguarding principles and their application within education, youth, health or community settings

· Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way.

· Public speaking experience

· Prior experience of working in education, public health or youth services, with a detailed understanding of children and young people’s services

· Excellent verbal and written communication skills

· Strong IT skills (MS Word, Excel & PowerPoint especially)

· Experience of driving projects to achieve agreed outcomes

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Ability to work as a self-employed associate and manage own schedule

· Employment rights to live and work in the UK

· Experience of working collectively as a team to meet targets.

· Willingness to travel where necessary for the role.

· Ability to capture outcomes and impact data, (quantitative and qualitative) to help inform practise.

Desirable:

· Knowledge of the Northern Ireland education and health system

· Strong interest / understanding of public health and prevention-based approach to harm reduction

· Knowledge of safeguarding arrangements and children's services within Northern Ireland

· Experience delivering training informed by a public health or prevention-based approach

· Strong networking and relationships building skills

· Experience utilising CRM systems, particularly Salesforce

The successful applicant will be subject to reference checks, an Enhanced Access NI check, and must have Employment rights to live and work in the UK.

Salary: £38,000 FTE 
Contract: Permanent 
Working pattern: Full-time; 39 hours p/w 
Location: HMP Brixton, HMP Downview, HMP Send, The Clink Cafe in Herne Hill and the South East 
Applications will be reviewed on a rolling basis.

ABOUT THE CLINK CHARITY

The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community, by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.

Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.

What makes The Clink unique is our post-release support and mentoring programme that rehabilitates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships.

The charity operates an award-winning fine dining restaurant open to the public in HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Earlestoke, a commercial bakery in Brixton and a bespoke delivery service, Catered by Clink.

Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also and additional kitchen at Herne Hill and then served by alumini on front of house ats some of the best venues in London including the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse.  . In 2024, across 218 events, The Clink fed 36,000 people.

More information can be found on our website and social media channels.

JOB PURPOSE

The Reintegration and Employment Lead (Prisons & Through the Gate) is responsible for leading the delivery of high-quality reintegration and employment support across multiple prison establishments and into the community, as well as across our youth projects.

This is a visible operational leadership role, working across a portfolio of prisons to ensure individuals are supported to leave custody with realistic employment opportunities, coordinated Through the Gate support and the practical tools they need to secure and sustain meaningful employment post-release.

The role also supports our youth café projects in South London and Guildford, working alongside Chef Trainers and Youth Support Workers to ensure that young people at risk of offending are supported to progress into further education, employment or training following graduation from the programme.

You will lead and develop a geographically dispersed team of Support and Employment Workers, building strong relationships with prison governors, prison staff, probation, employers and community partners to ensure a consistent, high-quality service across all locations. By providing effective leadership, driving continuous improvement and maintaining the highest professional standards, you will help people build positive futures through education, training and employment, contributing to reduced offending and reoffending and safer communities.

KEY RESPONSIBILITIES

Operational Leadership 

· Provide visible operational leadership across multiple prison establishments and community locations, ensuring a consistent, high-quality employment and reintegration service.

· Lead, motivate and develop a geographically dispersed team of Support and Employment Workers delivering support both within prisons, post-release and across our youth projects.

· Create a positive, collaborative and high-performing team culture through coaching,

supervision, mentoring and regular one-to-one support.

· Manage workloads, resources and priorities across multiple sites to ensure services remain responsive to operational needs.

· Conduct regular quality assurance, case reviews and performance discussions to maintain high standards of practice.

· Report to the Head of Training and Impact and the wider SLT on the delivery and impact of the Reintegration and Employment team, ensuring they are kept informed of performance, outcomes and the impact of interventions.

Through the Gate Delivery 

· Lead the delivery of an effective Through the Gate service, ensuring seamless continuity of employment support from custody into the community.

· Work closely with prison teams to embed employment planning throughout an individual's custodial journey.

· Ensure every participant has a realistic and personalised employment plan that continues beyond release.

· Oversee effective release planning and handover arrangements so individuals are connected with employers, probation, mentors and community services immediately following release.

· Identify and help remove barriers to employment, including housing, benefits, transport, digital inclusion, health and wellbeing.

Youth Project Delivery 

· Lead the delivery of high-quality support and progression pathways for young people participating in our youth café projects in South London and Guildford.

· Work closely with Chef Trainers and Youth Support Workers to ensure each young person receives coordinated support throughout their programme and is prepared for progression following graduation.

· Ensure every participant has a realistic and personalised progression plan, focused on further education, employment or training and reflecting their individual aspirations, skills and circumstances.

· Oversee effective transition arrangements at the end of the programme, connecting young people with employers, education and training providers, mentors and other appropriate community support.

· Identify and help address barriers to successful progression, working with colleagues and external partners to ensure young people can access the practical and personal support they need.

· Monitor progression and sustained outcomes following graduation, ensuring the impact of the youth programmes is captured and opportunities for improvement are identified.

Employer and Partnership Development

· Build and maintain strong relationships with employers to secure meaningful employment opportunities for prison leavers and young people progressing from our youth programmes.

· Develop productive partnerships with HMPPS, Probation, prison governors, prison employment leads, local authorities, education and training providers and voluntary sector organisations.

· Represent the organisation confidently across prison establishments and community settings, adapting delivery to local operational requirements while maintaining consistent service standards.

· Promote the benefits of inclusive employment and encourage employers to create opportunities for people who may face barriers to entering the workplace.

Performance and Service Improvement 

· Monitor and manage performance against contractual KPIs, organisational objectives and progression and employment outcome targets.

· Analyse performance data to identify trends, improve delivery and maximise sustained progression and employment outcomes.

· Prepare accurate reports for senior managers, commissioners and funders as required. Identify opportunities for innovation and continuous improvement, sharing best practice across all areas of service delivery.

· Ensure participant records and case management systems are maintained accurately and in a timely manner.

Safeguarding, Risk and Compliance 

· Ensure full compliance with HMPPS requirements, safeguarding procedures, organisational policies and relevant legislation across both custodial and community settings.

· Ensure that safeguarding practice reflects the different needs and requirements ofadults and children, with particular regard to the enhanced safeguarding responsibilities associated with working with young people under the age of 18.

· Ensure appropriate safeguarding arrangements are embedded within the youth projects, working closely with Support Workers and other colleagues to identify concerns, manage risk and escalate or refer safeguarding issues appropriately.

· Promote a culture of professional accountability, confidentiality, appropriate professional boundaries and safe working practices across all areas of service delivery.

· Identify, assess and manage operational and safeguarding risks, escalating concerns promptly and appropriately.

· Ensure the safe handling of sensitive information in accordance with UK GDPR, data protection requirements and organisational policies.

· Maintain an up-to-date understanding of prison security procedures and ensure these are consistently applied across all establishments.

PERSON SPECIFICATION

Essential Experience 

· Significant experience of supporting prison leavers, young people at risk of offending, or individuals facing complex barriers to achieve positive and sustainable employment, education or training outcomes.

· Demonstrable experience of delivering or managing Through the Gate, reintegration, employability, youth or similarly complex support programmes.

· Proven experience of successfully leading and developing geographically dispersed or multisite teams.

· Experience of working across multiple prison establishments or similarly complex operational environments.

· Experience of working effectively with young people with complex or multiple needs, including those at risk of offending or disengagement from education, employment or training.

· Experience of building effective partnerships with HMPPS, Probation, employers, education and training providers, local authorities and community organisations.

· Experience of managing services against contractual KPIs, performance targets and outcome measures.

· Experience of using performance data to improve operational delivery and achieve measurable outcomes.

· Experience of quality assurance, case management oversight and continuous service improvement.

Knowledge 

· Strong understanding of the criminal justice system, reintegration and resettlement.

· Good understanding of the challenges faced by individuals transitioning from custody into employment and the barriers that can prevent successful resettlement.

· Good understanding of the challenges faced by young people at risk of offending or disengagement, and the support required to enable successful progression into education, employment or training.

· Strong understanding of safeguarding, risk management and professional boundaries, including the different safeguarding requirements associated with working with adults and children under the age of 18.

· Understanding of employer engagement, inclusive recruitment practices and the barriers faced by people who may be disadvantaged in the labour market.

· Awareness of employment, education and training pathways and relevant labour market opportunities. 

Skills and Competencies 

· An inspiring and supportive leader who motivates others to deliver excellent outcomes.

· Outstanding interpersonal and relationship-building skills, with the ability to engage confidently with prison staff, young people, employers, commissioners and partner agencies.

· Excellent coaching and people management skills.

· Strong organisational skills, with the ability to manage competing priorities across multiple locations and areas of service delivery.

· Excellent written and verbal communication skills, with the ability to adapt communication appropriately for different audiences.

· Strong analytical and problem-solving ability, using evidence and sound judgement to make informed decisions.

· Confident in the use of Microsoft Office and electronic case management systems.

· Able to work independently while managing a complex and varied operational workload.

Personal Qualities 

· Passionate about reintegration and creating opportunities for people to make lasting positive change.

· Committed to improving outcomes for prison leavers, young people at risk of offending and others who have experienced disadvantage.

· Able to build trust and rapport while maintaining clear and appropriate professional boundaries.

· Highly professional, resilient and personally accountable.

· Calm and adaptable when working in challenging and changing operational environments.

· Collaborative, approachable and committed to supporting colleagues to succeed.

· Committed to equality, diversity and inclusion in both employment and service delivery.

Additional Requirements 

· This is a highly visible operational leadership role requiring regular travel between prison establishments across the Home Counties, Oxfordshire and Wiltshire, as well as our youth projects in South London and Guildford.

· The successful candidate will be expected to spend a significant proportion of their working week on site, either within prison establishments or at our youth projects, building relationships with local teams, supporting staff, engaging with employers and partners, and maintaining a strong operational presence across the service.

· The post holder must be able to meet the security clearance requirements necessary to work within HM Prison establishments.

· A full UK driving licence and access to a vehicle is desirable, or the ability to travel efficiently between locations.

REPORTING LINES AND MANAGEMENT EXPECTATIONS

You will report directly to the Head of Training and Impact, THE Executive Leadership Team, but also work closely with Operations team in the prisons and related Clink project leads in the community.

GENERAL CLINK CHARITY INFORMATION

All staff are expected to:

· Comply with all current legislation

· Comply with all prison operational policies

· Comply with The Clink Staff Handbook

· Undertake such other duties within the scope of the post as may be requested by your Manager

Special Requirements:

· You must pass prison security vetting process to be able to draw keys.

· Must have a valid driving license.

Benefits:

· 28 day holiday plus bank holidays

· Company pension scheme

· Free meals on duty when based in a restaurant or visiting for business

HOW TO APPLY

If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell at our HR Consultants Solution22 via this job posting.

In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.

Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Monday 31 August at 0900.

We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.

If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.

Appointment process

Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.

Interview

If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.

Interview outcome

If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.

References

If you are successful in your application, you are asked to provide us with thedetails of two referees. We only contact referees with your permission after an offer of employment has been made. All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).

Personal information

The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive datayou have provided in your application form and supporting information.

 EDI

We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.

Accessible recruitment

The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.

The purpose of this role is to lead the design and delivery of learning programmes that help social entrepreneurs create lasting impact. You’ll take direct responsibility for facilitating cohorts as well as leading 1-2-1 coaching and diagnostics, and delivering Action Learning Sets, SSE’s long-standing peer-coaching method (training provided). You’ll hold accountability for the quality of programmes allocated to you. You’ll work alongside our learning facilitators and our learning and enterprise development managers to ensure every programme stays true to our action learning approach.

As SSE deepens its focus on commercial acumen and scale-up support, you’ll help make sure that direction reaches every cohort you work with — keeping your programmes as sharp, practical and impactful as everything else we do. You’ll bring your own commercial awareness to how you facilitate, and build relationships with contributors, speakers and specialists who can bring real-world commercial expertise into the room for your cohorts.

You’ll succeed in this role if you believe in what social entrepreneurship can achieve and want to support social ventures to grow and create more impact in their communities and beyond.

Full-time, permanent contract
£28,644 per annum

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.

You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.

This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Deadline: 10am on Monday 14 September 2026

Reports to: Community Support Manager 
Contract: Full-time 

Role Purpose 

As Community Support Lead: Grantmaking, you will provide the day-to-day administrative and operational support that enables HOST to deliver hosted grantmaking activities accurately, safely, and efficiently for our hosted partners. 

You will be line managed by the Community Support Manager and work closely with the Partnerships Manager: Grantmakers to deliver Hosted Grantmaking. Your primary focus will be grantmaking administration: due diligence coordination, grant agreement support, process tracking, records management, and audit-ready documentation. 

You will also provide secondary cover for general Community Support activity, including onboarding administration, payment or invoice queries, routine partner communications, and escalation. Relationship ownership and strategic funder or partner management will sit with the Community Support Manager, Partnerships Manager: Grantmakers, and relevant senior colleagues. 

Core Responsibilities 

1. Hosted Grantmaking Administration and Process Tracking 

• Maintain clear, accurate, and up-to-date grantmaking records across ClickUp, Zendesk, CRM systems, shared folders, and relevant internal trackers. 

• Track hosted grantmaking processes from initial request through due diligence, agreement preparation, approval, disbursement, and reporting. 

• Monitor deadlines, dependencies, missing information, and next steps, following up promptly and clearly. 

• Support the Community Support Manager and Partnerships Manager: Grantmakers to maintain visibility of live grantmaking activity, bottlenecks, risks, and upcoming priorities. 

• Keep grantmaking documentation organised, complete, and accessible to Finance, Legal, Partnerships, and Community Support colleagues. 

2. Due Diligence Coordination and Documentation 

• Administer due diligence processes for hosted grantmaking activities, ensuring required checks are initiated, tracked, and documented. 

• Coordinate the collection of information and supporting documents from hosted partners, grantees, funders, or internal colleagues as directed. 

• Maintain audit-ready due diligence records, ensuring forms, evidence, approvals, and risk notes are saved in the correct systems. 

• Spot missing information, incomplete checks, or process delays and escalate promptly to the Community Support Manager, Partnerships Manager: Grantmakers, or relevant colleagues. 

3. Grant Agreement and Grant Process Support 

• Coordinate the administrative steps required to prepare, review, issue, sign, and store grant agreements and related documentation. 

• Track agreement status, including drafts, internal reviews, approvals, signatures, amendments, and filing. 

• Liaise with Legal, Finance, Partnerships, and Community Support colleagues to keep grant agreements moving through the agreed process. 

• Flag inconsistencies, missing approvals, unusual terms, or unclear documentation for review by the Community Support Manager or Partnerships Manager: Grantmakers. 

4. Payment, Disbursement and Finance Coordination Support 

• Support the administrative coordination of grant disbursements, payment requests, invoice corrections, and related finance workflows. 

• Check that payment-related documentation is complete before progressing requests to Finance. 

• Track payment and disbursement status, following up on missing information or delays where appropriate. 

• Respond to straightforward payment or invoice queries from hosted partners, escalating complex or sensitive issues as needed. 

5. Community Support 

• Provide flexible cover across general Community Support activities, including onboarding administration, system guidance, routine hosted partner queries, and follow-up actions. 

• Support onboarding processes by preparing materials, updating records, tracking completion of onboarding tasks, and ensuring next steps are clear. 

• Maintain accurate records of partner interactions, ensuring relevant issues, risks, and decisions are documented and shared with appropriate colleagues. 

• Escalate relationship-sensitive, complex, or higher-risk matters to the Community Support Manager or relevant Partnerships lead. 

6. Systems, SOPs and Process Improvement 

• Support the creation, testing, and improvement of SOPs for hosted grantmaking, due diligence, grant agreements, onboarding, and payment-related workflows. 

• Identify gaps, duplication, or unclear steps in grantmaking and Community Support processes, and suggest practical improvements. 

• Keep internal checklists, templates, and guidance up to date so grantmaking processes are easier to follow and audit. 

7. Risk Identification and Escalation 

• Identify potential financial, operational, compliance, or reputational risks arising from hosted grantmaking administration or partner support activity. 

• Escalate risks promptly to the Community Support Manager, Partnerships Manager: Grantmakers, Legal, Finance or Partnerships colleagues as appropriate. 

• Maintain clear records of risks, decisions, approvals, and follow-up actions. 

You Bring 

• Experience in administration, operations, grants administration, programme support, community support, or client service. 

• Strong organisational skills, with excellent attention to detail and confidence managing multiple tasks, deadlines, and trackers. 

• A process-minded approach, with the ability to follow agreed steps carefully and spot where information, approvals, or documentation are missing. 

• Clear written communication skills, with the ability to provide warm, accurate, and practical updates to partners and colleagues. 

• Confidence using digital tools such as ClickUp, Zendesk, CRM systems, shared drives, spreadsheets, and cloud-based documents. 

• An understanding of, or willingness to learn about, due diligence, compliance, grant agreements, and audit-ready record keeping. 

• Good judgement about when to resolve straightforward issues independently and when to escalate complex, sensitive, or higher-risk matters. 

Key Relationships 

Internal: Community Support Manager, Partnerships Manager: Grantmakers, Partnerships Manager: Changemakers, Community Support Team, Finance Team, Legal Team. 
External: Hosted partners, grantees, funders, fiscal sponsorship partners, service providers, and other stakeholders involved in hosted grantmaking and project hosting processes. 

Performance Indicators 

• Grantmaking records and trackers are accurate, current, and easy to use. 

• Due diligence, agreement, approval, payment, and reporting steps are tracked and followed up on time. 

• Missing information, delays, unusual terms, and risks are escalated promptly. 

• Grant agreements and supporting documents are complete, correctly filed, and audit-ready. 

• Routine hosted partner queries and CS cover tasks are handled clearly, warmly, and within agreed timeframes. 

This is an exciting opportunity for two Learning & Development (L&D) professionals to join our team as we implement our new L&D approach and expand our operational training team. The successful candidates will be part of a busy L&D team, providing functional support to help the organisation deliver its strategic aims and corporate priorities.

Your day-to-day duties will be varied, allowing you to utilise your training experience and digital learning capabilities within a supportive team environment, while contributing to our key deliverables and goals. You will play an integral part in enhancing the learning and development experience across the organisation. 

This role is based in the UK and sits within the People & Culture Directorate as part of the Learning & Development team.

What we’re looking for:

Working together:

• Collaborative team player dedicated to collectively developing high-quality learning solutions.
• Able to translate briefs or instructions into clear, actionable deliverables.

Delivering High quality results:

•  Results-driven with a keen eye for detail and clear communication to ensure high-quality outputs.
• Strong time management and organisational skills, with the ability to work to plans and meet deadlines.

Culture:

• Will work with a hybrid model and adapts approach to best fit each scenario and needs of others.
• Friendly and approachable; quick to build rapport with others.

Developing self and others

•  Confident in delivering engaging training sessions, both in-person and virtually.
•  Experienced in the full lifecycle of learning solutions, including planning, content development, facilitation, and evaluation.

The ideal candidates will bring experience of working within a learning and development environment, delivering training activities both face-to-face and virtually, preferably in a hybrid-working context. They will possess a positive and solutions-focused mindset and as happy working within a team as they are independently. The successful candidate will be flexible in their approach and adaptable to provide the best solutions within scope. This role will have a positive impact to the work of the L&D team and some of our key priorities and deliverables. The role holder will have a L&D CIPD qualification or equivalent, or willing to undertake the qualification.

Interview details:

• Date: W/C 14 September 2026
• Format: Online
• Location: UK Wide

Our L&D team is based across the UK. This is a hybrid role, involving working from your nearest office location (Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle) and from home. Frequent travel to other offices and locations across the UK is to be expected.

We will be hosting a briefing session  on Thursday 13th August at 12:00pm. This is a great opportunity to learn more about the role, gain insight into the team and key responsibilities, and ask any questions you may have. To register or ask any questions please email using the address on our main careers page.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Proven practical experience in delivering impactful and engaging training sessions, both in-person and virtually.
• Strong teamwork and collaboration skills.
• Excellent time management abilities and proven track record of meeting deadlines.
• Committed to own Continual Professional Development.

Desirable Criteria:

•  Skilled facilitator with the ability to create immersive and engaging learning experiences.
• Knowledge of accessible design standards and inclusive design principles, ensuring equitable learning opportunities.
• Use of design software such as Articulate and Vyond, or similar platforms, to elevate the learning experience.
• CIPD Qualification, working towards qualification or willing to undertake relevant development.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Are you passionate about helping older people live connected, fulfilling lives?

As our Befriending and Escorting Co-ordinator, you will play a vital role in reducing loneliness and social isolation by matching volunteers with older people who would benefit from companionship and support. This rewarding role combines volunteer coordination, relationship building and community engagement to make a real difference every day.

This role is for 21 hours per week, working within a vibrant, passionate local charity.

Due to the number of applicants, we may be unable to contact all unsuccessful applicants.