Digital communications lead jobs in romford, essex

As our Service Desk Support Coordinator, you’ll be the friendly face of IT support at the Royal College of Radiologists. You’ll be the first point of contact for our staff, Officers, Examiners, and remote users delivering support across IT and Audio-Visual systems. From troubleshooting tech issues and managing service requests to supporting high-stakes examinations and ensuring our meeting rooms run smoothly, you’ll play a vital role in our reputable team. 

If you are a dedicated professional with a passion for technology and a commitment to delivering exceptional support, the Service Desk Support Coordinator role offers an excellent opportunity to contribute meaningfully within a respected and forward-thinking organisation.

What you’ll do :

• Providing responsive, customer-focused support via Freshdesk, Teams, email, and in person.
• Managing IT tickets and ensuring timely resolutions.
• Supporting Windows, macOS, Microsoft 365, and mobile devices.
• Assisting with onboarding, training, and documentation.
• Helping deliver seamless AV and video conferencing experiences.
• Supporting exams and events—sometimes outside regular hours.
• Collaborating with HR, Digital Products, and external tech partners.

What you’ll need :

• ITIL Foundation or equivalent experience in IT Service Management
• Hands-on experience with ticketing systems, Windows/macOS, Microsoft 365, and Active Directory
• Strong troubleshooting skills across hardware, software, and networks
• Excellent communication and customer service skills
• A proactive, self-starting attitude and a love for learning
• A commitment to data protection, security, and sustainability

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Head of Media is responsible for the Spokesperson Network and helping people in NEON’s networks make the most of media opportunities. They lead on strategy, developing high-level media contacts and managing staff associated with the programme. 

You will be someone who knows how to land stories and spokespeople in the media, capitalising on media and movement moments to push the conversation in a progressive direction. You’ll have a track record of jumping on opportunities, training spokespeople to deal with hostile interviews and staying calm under pressure. You will be a reflective manager, able to establish a strategically aligned, motivated and committed team. You will have a strong  understanding of the media landscape - including how it interacts with social media. 

On a day to day basis you will manage a team which books spokespeople into broadcast media every day of the week. You’ll pitch and draft comment pieces, build new contacts across progressive spaces and have high level meetings with producers and journalists. 

This project is part of a wider Communications Hub in which you’ll play an active role helping to develop the overall strategy and direction of the project.

We’re looking for a proactive, highly organised, and confident communicator to join our small but ambitious team as Marketing & Volunteer Coordinator. This is a varied and rewarding role - perfect for someone who thrives in a fast-paced environment and is passionate about supporting the growth of a community-led charity.

As Marketing & Volunteer Coordinator you’ll play a central role in connecting our internal operations with the wider community. You’ll lead on delivering engaging marketing and communications to a range of stakeholders, including funders, corporate partners, community members, and volunteers. At the same time, you’ll manage and support our growing team of volunteers - helping to build a strong, committed network that powers our work.

It’s an exciting time to join Power to Connect as we expand our programmes and partnerships. You’ll help shape how we tell our story, grow our reach and strengthen our presence across Wandsworth and beyond.

The newly established Digital, Data and Technology (DDaT) Business Partnering team are the first point of contact for all Barnardo's colleagues to access expert advice and guidance for all DDaT enquiries and requests.

DDaT Business Partners align our plans with the charity's purpose and ensure our solutions enable colleagues to be successful in their roles. By fostering close collaboration, DDaT Business Partners deeply understand the needs of each part of the charity, feeding insight into DDaT solutions design and initiatives. They also facilitate effective communication between DDaT and stakeholders, translating complex concepts into useful intelligence. The Business Partners are the voice of our colleagues in our conversations, and the voice of DDaT when engaging across the charity. They also help our colleagues to make the most of the solutions we have, and undertake familiarisation activities and demonstrations to help colleagues improve their digital confidence.

The Senior Manager – DDaT Business Partner, will report to the Director of Digital, Data and Technology (DDaT) and will be a member of the DDaT Leadership Team. The post holder will be responsible for establishing this new function, recruiting and leading the Business Partners, and growing organisational awareness of the purpose and benefits of DDaT Business Partnering.

The post holder will be responsible for engagement with Assistant-Director-level and above stakeholders, recruit the new Business Partners, align working practices with the new DDaT Operating Model, identify engagement opportunities and all other similar practices to establish this new function. The post holder will then lead the team in undertaking day to day business partnering activities.

It's an exciting time to join our Digital, Marketing and Comms team at MSI UK as we expand (and so does our digital presence!)

Ideally, you'll have experience in social media marketing, but we're not picky on if this is formal or informal - the most important thing you can bring to this role is your enthusiasm and second-nature knowledge of what’s trending (or what will be ��) on socials.

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £30,321.51 - £433,505.27 for base locations outside of London, dependant on experience and location
• Starting from £33,353.66 - £36,689.03 for base locations inside of London, dependent on experience and location

So, what will you get up to?

�� Execution of day-to-day social media activity

�� Planning content 

�� Engaging with our pro-choice community and allies

�� Supporting the team on broader digital marketing activities, including website updates and content

We're looking for someone with a digitally native, strategic outlook – it’s a plus if you’ve ever been described as chronically online! You’ll be helping to grow our presence across social media platforms, including when we (spoiler!) launch our TikTok account. It's a great opportunity for someone passionate about reproductive choice, and interested in how storytelling can make a big impact. 

Plus, you’ll be a brand guardian, ensuring the look and feel of our owned channels is consistent with the MSI Reproductive Choices global brand, while still relevant and engaging to the local (UK-based) audience. 

If you have any questions, please don't hesitate to reach out - we'd love to hear from you!

Contract length: Temporary  - up to 12 months

Location: North West London

Hours per week: 35

Salary:  Circa £60k pa depending on experience and knowledge

Closing date for applications: Sunday 15 June 2025 at midnight, interested applicants are encouraged to apply early.

Interview dates: We will be conducting Teams interviews w/c 23 June, followed by an in person interview for successful candidates w/c 30 June 2025.

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We’re a passionate, committed and diverse team of c80 staff and c200 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We are recruiting a Interim Head of Engagement who will share our compassion and commitment for animal welfare, to provide inspirational leadership and strategic direction to the Engagement team and for staff and volunteers across the charity.

Our Interim Head of Engagement is integral to our ambition to broaden our reach and deepen our impact by shaping and leading the delivery of our engagement strategies and working on integrated campaigns with Fundraising. This is a highly visible and hugely important role for Mayhew, both internally and externally.

There are four key aspects to the role – collaboratively leading the charity as part of our Senior Management Team, development and implementation of all our internal and external engagement (including content and comms architecture), management and development of the Engagement team, and influencing and stakeholder management.

As a Senior Management Team, we feel the urgency of soaring demand for our vital work and feel relentless in our commitment to rise to meet it. We work in a contemporary and flexible way, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives. We are looking for someone who is as committed to dogs and cats in need as we are, and who thrives in this working style. We are determined to achieve a collaborative, integrated working approach for the organisation and to move the charity forward at pace.

As a manager, we are looking for an inspiring and engaging coaching approach to the team, focusing on empowerment and development of the team and individuals. Our Head of Engagement must be an experienced and effective communicator who can inspire loyalty, trust and enthusiasm in their team and across the organisation.

Generally, you will:

• Communicate our work, internally and externally, in ways that cultivate a shared understanding about the difference we make - and why it matters now more than ever
• Deliver innovative integrated campaigns across all our channels to convert recognition into active support and build a thriving Mayhew community
• Increase brand awareness and brand attribution including by leading our brand, external communication and press and PR activities
• Embed engagement and collaboration across the organisation, ensuring everyone who works and volunteers for the charity feels engaged in growing our profile, reach and income
• Be a positive, empathetic leader within the organisation, inspiring your team and leading by example.

To be successful in this role, you need relevant experience in:

• A senior marketing and communications role in an organisation of comparable breadth and scope
• Developing and leading delivery of strategies across marketing, content and digital engagement that support organisational priorities
• Stakeholder management across a range of internal and external audiences, including building long term relationships and partnerships
• Being a great networker and ambassador, confident and comfortable inspiring support for the charity
• Successfully motivating, managing, and developing a high performing team

Please note that the successful candidate will be asked for evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

The Digital, Data and Technology (DDaT) Service Manager provides leadership for the outsourced service desk, IT supply and Site Service Engineering functions of the DDaT team and is the point of escalation for all Barnardo's colleagues accessing services, incident management and request fulfilment.

The DDaT Service Manager is responsible for the delivery of exceptional Site Service Engineering at over 1000 sites and responsible for the delivery of IT Supply services to over 7000 colleagues across the UK. The Service Manager also owns and operates the outsourced Service Desk via the current partner relationship, working in collaboration with internal technical teams. The Service Manager will report to the Director of Digital, Data and Technology (DDaT) and is a member of the DDaT Leadership Team.

Continuous improvement of services, ownership of the service catalogue entries, effective self-help documentation and assets, are core activities of the role, alongside ensuring the delivery of excellent business as usual services, and ownership of key transformation initiatives. Fiscal management of delegated budgets, accurate forecasting are key success factors of the role.

The post holder will be responsible for engagement with all stakeholders, aligning working practices with the DDaT Operating Model, identifying improvement opportunities and all other similar practices to grow the function.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need. 

We are recruiting a Commercial Business Development Lead to drive growth of Sands’ partnerships programme. This is a new and exciting role requiring an ambitious and entrepreneurial individual, who will focus on securing commercial and strategic partnerships which maximise Sands’ exclusive, new and emerging opportunities.  This includes our award-winning Sands United Football Club, the globally-recognised Baby Loss Awareness Week, our leadership in Saving Babies’ Lives research and flagship UK-wide events such as Ribbon Run, Starlight Walk and others. 

The postholder will be responsible for securing sector-leading, inspiring and memorable partnerships, including but not limited to multi-year collaborations, sponsorship and cause-related marketing. Demonstrable experience in working across sporting and/or event sponsorship is essential as well as in commercially-led partnerships including retail.  The ability to collaborate strategically with those committed to social change is also required.

You will ensure there is an integrated approach across Sands’ functions including other areas of fundraising, engagement, communications and events. This role therefore has a high level of responsibility for the management of internal and external senior relationships.

With a high level of business acumen to identify a robust pipeline, the postholder will seek out partners that align with Sands’ vision, that will place us on the map as the go-to baby charity, thus increasing Sands’ public profile via household brands and high-profile partnership activities.

The post-holder will be able to diversify prospects across different sectors and industries including mental health and wellbeing, health and beauty, groceries, high street retailers, home and leisure, transport, jewellery and commemoration. 

You will be skilled at creating bespoke and engaging proposals that captures the interest, trust and needs of key decision-makers.  An excellent communicator and influencer, you will also be a confident presenter and networker, with the ability to represent Sands externally and produce high-quality prospect research, reports and creative pitch material. 

The ideal candidate will have demonstrable experience in cultivating high-level relationships with corporate partners and individuals across a range of engagement mechanisms – particularly working from home and online. 

Harris Hill has a brilliant opportunity for an experienced Head of Marketing to join a arts based education charity for 3 to 6 months, starting immediately. 

The post holder will lead the development and implementation of the organisations high impact, effective marketing and communications campaigns. 

A central aspect of the role will be to provide the expertise and experience to identify strategies and initiatives which will enable them to meet both the long and short-term needs. Through effective understanding of the needs of organisation they will plan and motivate the operations of creative and customer focused campaigns and will be responsible in driving the achievement of student and pupil recruitment targets.  The right person will be able to demonstrate positive outcomes and numbers from previous recruitment campaigns they have led within either an arts or education background.

This role is full time and pays £50-55kpa for the right person. We require someone who will be able to cover for at least 3 months, and possibly up to 6 whilst they recruit permanently. This also means a possible permanent role for the person if things work out. 

Due to the nature of the role, the client envisages the need for at least 3dpw in the London office to begin with, so they can come up to speed, meet relevant stakeholders and get a firm grasp of the needs and workings of the organisation.

Experience:

Understanding of current issues relating to higher education, domestic and overseas.

Significant marketing, communications, and sales experience across a wide spectrum of marketing disciplines.

Proven track level of creating, delivering and evaluating successful and inventive communications and audience engagement strategies that maximises effect and extends reach.

Experience of brand management and development delivering high quality and innovative marketing solutions.

Experience and good working knowledge of overseeing and delivering website content management systems and/or email marketing software 

Demonstrable experience in writing and implementing marketing plans and strategies and analysing results and making recommendations

Experience in co-ordinating complex marketing projects (online and offline) with multiple teams, internal and external stakeholders

If you would like to find out more about this amazing opportunity, please apply for more information. 

1. Introduction

The Partnership Brokers Association’s (PBA) vision is of a world where humanity flourishes in fair societies and vibrant ecosystems because people collaborate bravely across boundaries in the spirit of partnerships - Transforming the Field of Partnering Practice.

We are an international, not-for-profit organisation dedicated to enhancing the effectiveness and impact of multi-stakeholder collaboration. Our purpose is to explore, exchange and promote effective multi-stakeholder partnering practices and principled forms of collaboration that accelerate transformative shifts in behaviours, attitudes, and systems to create a more just and sustainable world. PBA's mission is to promote and support professional standards in partnership brokering and to advance the global understanding of effective partnerships.

The Partnership Builders Community (PB Community) App is designed to connect, support, and engage members of the Global Network hosted by PBA and beyond. As a key tool for knowledge-sharing, collaboration, and community-building, the App enables users to access resources, contribute insights, and participate in ongoing conversations. Ensuring its functionality, relevance, and user engagement is critical to the success of PBA’s broader strategic goals.

2. Purpose of the Role

We seek a tech-savvy, socially engaged individual with a strong grasp of digital trends to support and manage the PB Community App and its users. This role is essential in ensuring the App functions as a dynamic, user-friendly, and strategic tool for PBA and the Global Network it hosts.

The App Manager will cultivate an engaged online community, facilitate meaningful interactions among users, and ensure the App remains a valuable resource aligned with PBA's mission of promoting professional partnership brokering practices.

Success in this role will be measured by increased user adoption and retention, evidenced through regular logins, active engagement, and meaningful user interactions.

3. Key Responsibilities

As a member of the PBA core team, the App Manager plays a vital role in ensuring the smooth operation and ongoing relevance of the PB Community App. Responsibilities are organised into five key functional areas:

i. App management & content moderation (25%)

● Perform back-end configurations to ensure continuous functionality and user accessibility.

● Monitor flagged posts to ensure alignment with PBA’s content standards and values.

● Manage user reports about content or other users, taking appropriate action in line with community guidelines.

● Manage groups within the App to ensure appropriate and relevant content is shared.

● Track and analyse hashtag usage to identify emerging themes and insights for community learning.

● Working closely with PBA’s Operations Lead, edit and update key documents within the App (e.g. the Pocketbook), ensuring content remains current and accessible.

● Create and schedule regular posts to foster engagement and stimulate conversations.

ii. User engagement & support (30%)

● Drive engagement with members of the broader Global Network, including collaboration with hubs.

● Proactively re-engage inactive users to boost participation.

● Provide user support, addressing challenges with App settings; escalate and liaise with Builder AI[1] where needed.

● Manage the onboarding of new users, including introductions and tailored engagement suggestions based on interests.

● Implement strategies from the Global Network, from hubs or others to increase user retention and participation.

iii. Community building (Global Network) (30%)

● Serve as the first point of contact for hub-related communications via the App.

● Develop communication templates and resources to support community activity and learning.

● Engage in proactive outreach aligned with the Global Network’s strategy and relevant events.

● Create opportunities for knowledge sharing and collaboration among network members.

iv. Develop & maintain a user feedback mechanism (10%)

● Create a simple, accessible feedback form that allows users to report glitches, suggest improvements, and share usability concerns (to be created in collaboration with PBA colleagues).

● The form should be designed for both technical troubleshooting and improving user experience, ensuring that feedback can be easily tracked and responded to.

● Monitor submissions regularly and categorise issues by priority.

● Respond to user feedback appropriately and escalate recurring or critical issues as needed.

● Use feedback data to inform App improvement recommendations.

v. Contribute to and uphold the App’s Terms of Use (5%)

● With reference to relevant PBA policies, periodically update the App-specific Terms of Use, to reflect users’ needs and best practices. This document should clearly outline acceptable content, user behaviour standards, and moderation processes.

● Ensure Terms of Use are accessible to all users and incorporated into the onboarding process.

● Draft Content Guidelines to accompany the Terms of Use, covering issues of images, language, legal norms etc. Finalise these following inputs from relevant PBA Leads and the Stewardship Team.

● Monitor user activity to ensure compliance with these terms. 

4. Skills & competencies

Essential

● Experience managing App administration panels and backend configuration.

● Proficiency in WordPress and content management systems

● Familiarity with system administration and user support processes.

● Strong content creation and management skills.

● Strong communication skills, responsive to user needs.

● Experience in driving online engagement and in facilitating users, (including asynchronously).

● Strong collaboration and networking skills– a "network weaver".

● Ability to interpret analytics (e.g. Google Analytics) and respond with informed actions.

● Competency in design tools, preferably CANVA.

● Fluency in English.

● Commitment to maintaining a safe, inclusive, and legally compliant digital environment for the PB Community App.

Desirable

● Experience as an App Owner or tester, particularly for feature development.

● Fluency in additional languages beyond English.

5. Performance Indicators

Success in this role will be evaluated using the following key performance indicators:

● Growth in active users (measured monthly).

● User retention rates (percentage of users who remain active after 30, 60, and 90 days).

● Community engagement metrics (number of posts, comments, and interactions).

● Response time to user inquiries and technical issues.

● User satisfaction as reported through feedback form.

● Implementation of technical improvements, including by Builder AI, based on user feedback.

● Compliance with established Terms of Use (Appendix A).

6. Terms and Conditions

The App Manager reports to the Operations Lead and works in close coordination with the PBA Coordinator & Operations Manager, Accreditation Manager, Training Portfolio Coordinator, and the convenor/facilitator of the Global Network to ensure alignment across key areas of the organisation’s workstreams.

The App Manager will be contracted for a period of six months, with the possibility of extension based on performance and needs. The App Manager is expected to work one day per month, at a rate of £230 per day, with invoices to be submitted on a quarterly basis. This is a home-based position; however, a degree of flexibility in availability is required to meet demands.

APPENDIX A:

Terms of use - Partnering Builders Community App

By using this App, I commit to:

Respecting all users, treating them with kindness, and courtesy. I understand that personal attacks, harassment, hate speech, or any form of discrimination are not tolerated.

Contributing actively and constructively to discussions, adding value to the exchanges and learning. I will strive to share relevant information, insights, and perspectives in support of other users’ learning and PB practice.

Protecting the safety and privacy of all users. I will not share personal information without consent and report any suspicious or harmful behavior to the App manager.

Acting with integrity: I understand that spam, misleading information, graphic-content and offensive language are not permitted. I will use language and share content that are conducive to the spirit of collaboration and cross-cultural engagement.

Crediting the work of peers and stating where I have adapted the work of others (in communications within the App as well as externally).

Building my own and others professional profile so that the field itself can get the recognition it deserves.

[1] Builder AI developed the App for PBA, but went into liquidation just before these TOR were launched. PBA is in the process of exploring alternative avenues for technical support.

The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack.

Job location: Central London – we are currently operating hybrid working and we ask employees to attend our London office with their core team for one day every two weeks, as well as other occasional key events such as away days, inductions and training that are more effective in person.

NB: The post holder will also be expected to support learning and networking events around the country which will involve regular travel and overnight stays (approx. 10 days per year).

• Do you want to take the next step in your career at The Queen’s Institute of Community Nursing, a highly successful national community nursing charity?
• Are you hardworking, flexible, highly organised and efficient?
• Are you reliable, with excellent attention to detail?
• Do you have office administration experience?

The Senior Events and Programme Coordinator (Leadership) has key responsibility for supporting our Leadership Programmes working alongside the Events and Membership Manager and the Director of Nursing Programmes (Leadership and Standards) to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.

The Programme, Network and Event Coordination Team is a key core team led by our Events and Membership Manager, responsible for ensuring that professional programmes, network and event support is provided to the QICN’s core programmes of work and the nurses in the team that lead them.

The role will also include several additional co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.

The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative. Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place. While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.

Responsibilities

· Acting as the main point of contact and knowledge base for the Leadership Programme speakers, clients, partners and participants on the programme.

· Acting as a key point of contact for business development and exploring alongside the Director of Nursing Programmes (Leadership and Standards) the pipeline for new partners and funding opportunities

· Ensuring with the Events and Membership Manager coverage of the team for the setting up workshops and programmes and ensuring the underpinning administration and coordination is in place.

· Working with the Director of Nursing Programmes (Leadership and Standards) to track key deliverables within a programme and ensuring the maintenance of records.

· Ensuring the issuing of invoices and onboarding of participants where appropriate

· Ensuring appropriate updating of the CRM and events management software and liaising with the communications team.

· To support the development of a Leadership Programme alumni network and build that into a self-organising community with the wider QICN team.

· Overseeing the coordination and administration of several QICN professional networks.

· Supporting the Network Lead with outreach to potential network members.

· Preparation of online network meetings (creating Zoom events, setting online registration pages, sending out joining instructions, overseeing attendance list, preparation of materials, liaising with attendees and speakers, assistance on the day).

Person Specification

· Minimum of four years’ experience of working in a coordination, support or administrative environment

· Experience of working in a delivery environment supporting course delivery and learning objective

· High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom)

· Experience of using CRM packages to manage, distribute, and update work

· Experience of organising events/workshops

· Experience of financial administration

· Good problem-solving and communication skills

· Highly organised and methodical approach to managing workload, including competing deadlines

· Able to work on own initiative and deliver timely, high-quality results

For the full Job Description and Person Specification, please refer to the Job Pack.

We are dedicated to the continual professional development of our employees and offer access to training opportunities.

We offer 25 days’ holiday per year plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.

Purpose of the role 

The purpose of this role is to increase the fundraising capability of The Vitiligo Society and secure the income we need to deliver our support to those affected by vitiligo. It is part of our new fundraising strategy.

Reporting to the Charity Director you will take the lead on establishing a fundraising programme. You will also support our community and membership fundraising, recruiting and supporting volunteer fundraisers and helping to improve and maintain our membership & donation processes.

This job could be for you if you have fundraising experience and are pro-active, organised and motivated to try new things and contribute ideas.

You will be joining a successful charity and bring your skills to an often unacknowledged but truly important cause in a friendly and supportive team environment.

Our Mission

To beat vitiligo by eradicating the psychological, social and physical effects on people’s lives and by finding effective treatments and a cure.

Your Experience

We are looking for a candidate who has a background in charity fundraising, in particular community, Trust and Foundation fundraising.

Key responsibilities

Fundraising from Trusts and Foundations

Leading on applications to trusts and foundations with input from the Charity Director and delivery teams as needed, incl:

• Writing and submitting high quality applications to trusts and foundations that reflect The Vitiligo Society  and our members' stories.

• Researching potential charitable trusts and foundations to approach for funding.

• Build and maintain positive relationships with key personnel in relevant funding organisations.

• Support monitoring and evaluation and coordinate relevant reporting to funders.

• Establishing and maintaining a funders database within our existing CRM system.

Community Fundraising

• Assisting with improving the processes for donations from individuals.

• Working in cooperation with the staff, trustees and volunteers to develop and deliver up to 3 fundraising campaigns per year (a minimum of 1).

• Recruiting and supporting community volunteers to undertake fundraising activities.

Other Fundraising

• Working with the Charity Director to develop the organisation’s Trusts and Community fundraising strategy.

• Assist with the development of a corporate fundraising strategy as appropriate.

• Assist with the reporting on income generation and evaluating progress.

• Keeping up to date with best practice in fundraising and fundraising trends.

People Management 

• Oversee the engagement of volunteer fundraisers, supporting them to undertake community fundraising activities and sharing their stories to inspire others. 

• Build, and encourage, positive working relationships with other staff to ensure members receive relevant information at the right time and that communications reflect the lived experience of individuals affected by vitiligo.

General

• Working within the The Vitiligo Society ethos and values.

• Be part of a rota of staff & volunteers answering the Society's helpline

• Attend The Vitiligo Society events when required, which may include planning and attending support events virtually and in person. 

• Be part of the rota for checking The Vitiligo Society’s social media outside normal office hours.

• Support content creation for The Vitiligo Society, by identifying potential case studies and stories. 

This job description cannot cover every task that might arise within the post and the post-holder will be expected to carry out other duties from time to time.

This is a one year fixed term role until 31 March 2026 with potential for extension. Applicants need to be based in the UK.

Please note: We reserve the right to close this vacancy early if we receive sufficient applications or find the right candidate. We encourage interested applicants to apply as soon as possible.

Overview

High energy costs are a nightmare for millions of UK households, while huge profits are made at our expense. Poor housing and heating systems are a key part of the problem, along with dependence on polluting, climate-changing fossil fuels. FPA is a campaigning organisation that sets out to attack the root causes of fuel poverty along with the specific injustices facing people and communities. We want to see the UK’s energy system decarbonised as rapidly as possible, with a just transition for communities and workers.that includes affordability. 

Working closely with pensioners groups, trades unions, disabled campaigners, tenants’ organisations and others on the frontline of fuel poverty, we’re using protest and direct action to fight for real, sustainable solutions to the cold homes crisis. We are looking for a committed senior organiser, who shares our passion and values, to bring energy and imagination to developing our base and supporting our members to build their power.

About the role

Fuel Poverty Action (FPA) was started in 2011 by climate activists who wanted to ensure that the green energy transition doesn’t happen at the expense of those with less social and economic power. Rather, they saw the break with fossil fuels as an opportunity to end the scourge of fuel poverty in the UK - a chance to rethink priorities and design inequality out of the energy system.

Immediately, they were drawn into community-based struggles for energy justice, against false, profit-driven solutions and maladministration of ‘green’ measures with no accountability to tenants and residents.

Over the years others joined the fight, growing FPA to a small membership-led organisation comprising people at the sharp end of fuel poverty - people of all ages and backgrounds, mainly located in London. Since 2022, funding has enabled us to employ a small, dispersed team who are accountable to directors and a membership that is now UK-wide. 

We are now looking for an experienced, senior organiser to help FPA grow and evolve our membership network further. We want to reach more people and support members to be active within FPA so that we can build our political impact and remain meaningfully member-led. 

We are seeking a flexible person with significant leadership experience who will be confident working as part of a small team, capable of outward facing work and internal management. You will have experience of organising in collective campaigns,  including digitally, and a background in grassroots or community-based action, with a strong commitment to inclusive and anti-oppressive practice.

As the Organising Lead, you will join our Campaigns Lead and Operations Lead as the third pillar of our self-managing Coordination Team. While line-managing other colleagues and enabling the contributions of members who are unpaid, you will yourself be a member of FPA, and answerable to the group. 

We use the digital platform Action Network to run campaigns and communicate with FPA supporters. Our ideal candidate would have the skills to incorporate ladders, tags and custom fields into our digital campaigns to maximise online to offline impact and convert list growth into membership. They would also actively maintain relationships with existing members who are not always confident with online communication tools. 

There is a lot of scope to bring new ideas and perspectives to shape our work.

What you might find yourself doing:

Strategy development: Leading on creation of a new membership growth and retention strategy in collaboration with existing members

Growing our base: Boosting in-person recruitment and using Action Network to build a digital pipeline into membership

Communications: Ensuring members are connected and informed through one-to-one calls, emails, members’ section of the website, WhatsApp groups and other platforms. 

Member development: Building one-to-one relationships with members, understanding their interests, linking them to opportunities and providing feedback and follow-up

Member activation: Supporting members to participate in our own and allies’ events, actions and mobilisations, digitally and on the ground

Speaker invitations: Representing FPA at events and in media as well as supporting members to do so

Capacity building and training: Providing tools, advice and training to members and supporters, including to FPA’s local groups in Glasgow, Manchester and London

Administration: Managing onboarding systems and securely maintaining records

Organisational management: As part of the self-managing Coordination Team

Line management: Providing light touch management for one or more colleagues

Online meetings: Including prospective member induction interviews and regular members’ meetings which you organise and facilitate

About You

Essential requirements. You’ll thrive in this role if you:

• are highly organised, comfortable self-managing and detail-oprientated in routine admin tasks

• have demonstrable skills in organisational and people management that are relevant for a remote team

• are instinctively collaborative and able to communicate warmly, openly and honestly with colleagues

• are self-motivated, flexible and positive about remote team working, ready to take responsibility for pacing yourself and maintaining your well-being at busy times

• have excellent communication skills, including verbal, written, editing, IT skills, and listening 

• are agile in your use of digital platforms to communicate with different audiences

• have a strong affinity with FPA’s aims, objectives and organisational values of solidarity, empathy and respect

• have a proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion 

• have excellent relationship-building skills, with the ability to communicate complex ideas clearly and sensitively, and work effectively with diverse individuals, including those directly impacted by injustice and oppression 

• are confident and creative in your approach to running online and in-person meetings

• have several years of experience in organising or campaigning on issues of poverty and/or the climate, housing or energy 

It is also desirable (but not necessary) for you to have:

• experience of using Action Network or similar platforms to build an activist pipeline

• the skills to craft compelling calls to action and design digital content optimised for engagement

• experience of providing training tools, skills and hand-holding to those at the sharp end of the polycrisis

• links and ongoing relationships with networks and movements with similar aims or values to Fuel Poverty Action

• experience of horizontal organisations and ways to promote staff wellbeing and sustainable remote working 

Compensation Policy 

We’ll compensate team members on the following basis:

• All salaried team members are contracted on the same terms and conditions

• We have a 30 hour week maximum for all team members - most commonly worked as 4 x 7.5 hour days

• Team members are paid an equitable and sustainable compensation rate which is the pro rate equivalent to a full-time (5 day) salary of £40-45,000, regardless of role or level of experience

• Our compensation rates have been set following Platform’s best practice Social Justice Waging System:

Annual salary (30 hours per week):

• Band 1 - No dependents or children and inherited wealth: £32,000 

• Band 2 - One or more children or dependents and inherited wealth OR No inherited wealth but no children or dependents: £34,000

• Band 3 - One or more more children or dependents and no inherited wealth: £36,000 

Further details

• 3% employer-matched pension

• Genuinely flexible working

• 25 days holiday per year, plus bank holidays

• A progressive parental leave policy

•  £15 / month working-from-home broadband stipend 

We have no central office or workspace budget, so it is imperative that you are comfortable working from home

Some costs-paid travel and monthly evening and occasional weekend working will be required

We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people and those who identify as working class or have done so in the past 

The appointment will be for one year with a hope of extension, funding permitting, and a four month probationary period

Join Our Team – Marketing Manager at The Bike Project

The Bike Project is proud to have a vibrant and diverse community of supporters, including trusts and foundations, major donors, corporate partners, and countless dedicated individuals who donate their bikes, time, and money—or buy bikes from us. Our supporters are the heartbeat of our organisation, and we’re passionate about growing this community, keeping them engaged, and ensuring they see the real impact of their support.

This role is central to making that happen. As the leader of our Marketing function, you’ll play a vital role in raising both the profile and income of The Bike Project. Our income streams are broad—ranging from trusts and grants to corporate partnerships, events, bike sales, and generous one-off and regular donations from individuals and major donors.

The Marketing team underpins all of this by supporting our fundraising efforts with compelling ideas, content creation, design materials, social media, website management, and media opportunities.

A key part of this role involves collecting and sharing powerful stories that showcase the real impact of our work. To do this effectively, the Marketing Manager and Executive will work closely with our programme and delivery teams, as well as with the people at the heart of our mission—our bike recipients.

As a small and agile charity, we thrive on creativity and are quick to implement fresh ideas. You’ll have the chance to witness the tangible difference your work makes through regular donation sessions at our London and Birmingham workshops.

At The Bike Project, we offer a fantastic benefits package, including:

· Extended family leave

· 25 days of annual leave (increasing with each year of service)

· Access to the Reward Hub

· An Employee Assistance Programme

· A pilot scheme for a nine-day fortnight currently underway

We ask that the post holder is available to work two to three days per week from our office, workshop, or at in-person meetings.

We warmly welcome applications from disabled and global majority candidates, as well as individuals with lived experience of the refugee or asylum system.

Closing date: 12 June 11:00pm
Interviews scheduled for 18/19 June