Digital communications officer jobs in finsbury park, greater london

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Senior Individual Giving Officer (Retention) to join our Fundraising team.

This vacancy may close before the advertised close date dependent on the number of applications, so if the role is of interest please be sure to apply at your nearest convenience.

Title: Senior Individual Giving Officer (Retention)

Salary: £33,000 - £35,500 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London (2 days per week on-site inclusive of day's attending fundraising events)

Job Summary

This role will create and deliver supporter-centric and insight-driven retention campaigns to maximise the loyalty and income from our base of 30,000 individual giving supporters. Reporting to the Individual Giving Manager, you will develop and assess a range of supporter journeys and asks to best retain supporters across regular giving, raffle, lottery, cash giving and legacy - through digital, telemarketing and direct mail channels.

This is an exciting opportunity to help shape and grow the supporter retention and engagement programme within an agreed annual budget and calendar. The successful candidate will be an experienced direct marketing and digital project manager and collaborative team player. If you have excellent creative, analysis and project management skills across a range of channels with a detailed understanding of supporter engagement for mass audiences, we would love to hear from you.

What’s in it for you?

• A competitive salary
• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
• A stimulating work environment full of opportunities to learn and develop
• Life Assurance of four times annual salary
• Travel season ticket loan, Cycle to work Scheme
• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description attached to this advert, or hyperlinked at the bottom of the advert on our careers page. You can also read more about what to expect on the Our recruitment process page.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

Contract length: Temporary  - up to 12 months

Location: North West London

Hours per week: 35

Salary:  Circa £60k pa depending on experience and knowledge

Closing date for applications: Sunday 15 June 2025 at midnight, interested applicants are encouraged to apply early.

Interview dates: We will be conducting Teams interviews w/c 23 June, followed by an in person interview for successful candidates w/c 30 June 2025.

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We’re a passionate, committed and diverse team of c80 staff and c200 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We are recruiting a Interim Head of Engagement who will share our compassion and commitment for animal welfare, to provide inspirational leadership and strategic direction to the Engagement team and for staff and volunteers across the charity.

Our Interim Head of Engagement is integral to our ambition to broaden our reach and deepen our impact by shaping and leading the delivery of our engagement strategies and working on integrated campaigns with Fundraising. This is a highly visible and hugely important role for Mayhew, both internally and externally.

There are four key aspects to the role – collaboratively leading the charity as part of our Senior Management Team, development and implementation of all our internal and external engagement (including content and comms architecture), management and development of the Engagement team, and influencing and stakeholder management.

As a Senior Management Team, we feel the urgency of soaring demand for our vital work and feel relentless in our commitment to rise to meet it. We work in a contemporary and flexible way, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives. We are looking for someone who is as committed to dogs and cats in need as we are, and who thrives in this working style. We are determined to achieve a collaborative, integrated working approach for the organisation and to move the charity forward at pace.

As a manager, we are looking for an inspiring and engaging coaching approach to the team, focusing on empowerment and development of the team and individuals. Our Head of Engagement must be an experienced and effective communicator who can inspire loyalty, trust and enthusiasm in their team and across the organisation.

Generally, you will:

• Communicate our work, internally and externally, in ways that cultivate a shared understanding about the difference we make - and why it matters now more than ever
• Deliver innovative integrated campaigns across all our channels to convert recognition into active support and build a thriving Mayhew community
• Increase brand awareness and brand attribution including by leading our brand, external communication and press and PR activities
• Embed engagement and collaboration across the organisation, ensuring everyone who works and volunteers for the charity feels engaged in growing our profile, reach and income
• Be a positive, empathetic leader within the organisation, inspiring your team and leading by example.

To be successful in this role, you need relevant experience in:

• A senior marketing and communications role in an organisation of comparable breadth and scope
• Developing and leading delivery of strategies across marketing, content and digital engagement that support organisational priorities
• Stakeholder management across a range of internal and external audiences, including building long term relationships and partnerships
• Being a great networker and ambassador, confident and comfortable inspiring support for the charity
• Successfully motivating, managing, and developing a high performing team

Please note that the successful candidate will be asked for evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;

�� Location: North East London

�� Contract: Full Time, Permanent – 37.5 hours

�� Salary: £27,900pa to £29,700pa – depending on experience

�� Closing Date: Close of Business Thursday 26th June

Why this role matters

We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.

This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.

What you’ll be doing

As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.

Your key responsibilities will include:

• Making sure every supporter feels heard, valued, and appreciated
• Managing donation processes and supporter communications with care and efficiency
• Supporting the team with admin tasks that keep everything running smoothly
• Working closely with colleagues across teams to create a brilliant supporter experience
• Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
• Review and refresh “thank you” materials, communications and processes.
• Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
• Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.

What you’ll bring

We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:

• Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
• Strong communication skills and a real empathy for people
• Good working knowledge of online fundraising
• Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
• A positive attitude and a willingness to pitch in

What’s in it for you

The chance to be part of an organisation that’s making tangible impact

• Supportive, inclusive team culture
• A working environment where new ideas and testing new things is strongly encouraged.
• Hybrid/flexible working options
• Opportunities for training, learning and growth
• 7% employer pension contribution
• 27 days’ annual leave

How to apply

If this sounds like your kind of role, we’d love to hear from you.

You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD 

If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat during week commencing 30th June and one formal interview at the London office, likely to be week commencing 7th July

A note on equity

We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.

Let's build your legacy together

Age UK is currently recruiting for an exciting fixed term position as External Affairs Support Officer on a 12 month fixed-term basis.

In this entry-level role, you'll support the delivery of our highly effective campaigns and public affairs activities which change the lives of older people. This is the perfect opportunity to start a career in campaigning or public affairs, offering you varied experience and exposure to public and parliamentary campaigning, as well as supporting our local Age UK partners to campaign locally.

As External Affairs Support Officer, you'll provide efficient administrative support to the External Affairs team, assist with logistical planning and event organisation, keep track of relevant parliamentary activity. You'll also work with individuals to tell their stories and influence political decision makers and prepare engaging communications relating to our campaigns and public affairs work for a range of audiences.

With an astute attention to detail, you'll be able to prioritise your workload, critically listen and confidently communicate both verbally and in written form; as well as having a sincere interest in politics and/or campaigning for change.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill) and you would be expected to attend the office at least once a week for meetings and more often if needed to support events or campaign activity. Travel costs to the London office are not covered by the charity.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Personal attributes

Interest in politics and/or campaigning for change. A, I

An empathetic and sensitive approach to working with people sharing their personal experiences. A, I, T

An ability to provide appropriate attention to detail. A, T

Experience

Experience of organising or supporting events. A, I

Skills and knowledge

Good written and verbal communication skills. You are comfortable writing for a range of audiences and tailoring style and content appropriately. A, I, T

Good organisational and planning skills, along with an ability to prioritise workload and competing demands. A, I
 

Great to haves:

Experience

Experience of using a range of digital tools. A, I

Skills and knowledge

Understanding of the voluntary sector. A, I

Broad understanding of the issues facing older people. A, I

Basic understanding of the political process. A, T, I

Additional Information

Requirement to attend team meetings in person at least once a week and to be available to support meetings and events in London when required. There is a requirement to travel and occasionally to stay overnight (e.g. running events in different parts of the country, party conferences or filming storytellers in different parts of the country); some out of hours working (e.g. occasional evening Parliamentary events).

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Are you motivated by inspiring generosity in others? Are you looking to begin a career in fundraising or marketing?

We are looking for a Marketing Officer (Maternity cover) to play a key support role for Tearfund's fundraising activities within the Direct & Digital Marketing Squad. 

The role contributes to the development and delivery of a variety of online and offline fundraising projects for Tearfund's individual supporters. Working with Marketing Executives and Senior Marketing Executives to deliver on ambitious targets with excellence, this role is a great opportunity to learn and grow through hands-on experience of supporting projects that grow income and bring in new supporters to join Tearfund's work of releasing communities from extreme poverty around the world.

Do you have the following experience?

• Experience working in a fundraising, marketing or charity environment 
• Project management skills, prioritising competing deadlines while working alone and with colleagues
• Presenting information effectively and responding to questions from managers and external suppliers

The successful candidate will have:

• Excellent oral and written communication skills 
• Strong problem-solving skills
• The ability to work under pressure and manage a varied workload
• Excellent IT skills (we use Google Workspace for everything)

Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.

Contract Type: This is a full time, 12 month maternity cover role.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

Location: Flexible hybrid working, minimum 3 days in our office in Crayford
Contract: Full-time, permanent
Salary: £28,000 - £30,000
Hours: 35 hours per week, Monday to Friday (core hours 10am – 4pm)
Closing Date: Midnight, Sunday, 22nd June 2025

Make a lasting impact for the millions living with allergies.

At Allergy UK, we’re the leading national charity supporting people with allergic conditions. We’re looking for a motivated and commercially minded Business Development Officer to drive growth through our Endorsements Programme, helping connect people with products that support their health and wellbeing.

This is an exciting opportunity for someone with a strong sales and relationship management background to join a growing team and contribute directly to our charitable mission.

What you’ll be doing:

·Identifying and engaging new clients for Allergy UK’s product Endorsements Programme

·Managing a pipeline of opportunities from initial enquiry through to signed agreements

·Maintaining strong relationships with existing clients to ensure renewals and growth

·Promoting cross-organisational engagement opportunities such as fundraising and campaigns

·Working collaboratively with colleagues in Communications, Fundraising, and Corporate Partnerships

·Tracking market trends and competitor activity to identify new growth areas

·Ensuring accurate CRM records and high-quality client service throughout

What we’re looking for:

·Proven experience in business development or sales, ideally in a commercial or B2B setting

·Excellent communication and relationship-building skills

·Commercial awareness and the ability to understand and articulate value propositions

·Experience managing targets, negotiating deals, and handling objections

·Able to demonstrate good organisational skills and the ability to juggle multiple priorities

·Ability to work independently and as part of a collaborative team

·Proficiency in Microsoft Office and CRM systems

Experience in the charity, healthcare, or life sciences sectors is welcome but not essential.

Why Allergy UK?

We are a passionate, purpose-driven organisation with ambitious plans to grow our reach and impact. As part of our team, you’ll be helping millions of people access the allergy-aware products and services they need to live well. We offer:

·A supportive, flexible working environment

·Opportunities for development and progression

·A welcoming, inclusive culture that values your voice and ideas

We warmly welcome applications from people of all backgrounds and communities. If you’re excited about this role but not sure you meet every requirement, we still encourage you to apply - you might be just who we’re looking for.

Part-time—21 or 28 hours per week

Permanent

Grade  EN/EL

EN – National  – £22,079.36 per annum pro rata 21 hours or £29,439.15 per annum pro rata 28 hours

EL – London – Hybrid – £24,225.24 per annum pro rata 21 hours or £32,300.32 per annum pro rata 28 hours

Closing date: 8th July 2025

Interview date: 16th July2025

Everyone has a GP— and today alone, GPs and their teams across the UK will see over 1 million patients. 

Now the Royal College of GPs is looking for  an organised and detail-oriented professional with a passion for governance to support our charity delivering its mission to encourage, foster, and maintain the highest standards of general medical practice.

This is an exciting opportunity to join our team as a Senior Governance Officer and provide high-quality governance support to the College, in particular the work of Council which is the most senior representative body for over 55,000 members. 

We are looking for an exceptional individual who will coordinate Council meetings and promote effective communications with Council members on college governance and compliance with key policies—including the new declarations of interest policy. 

You will collaborate with colleagues and members on the communications and engagement plan - developing innovative ways of increasing member understanding and awareness of college governance. You will share our commitment to increasing membership interest in taking up elected roles and broadening the diversity of candidates at the most senior representative levels. 

This is a great opportunity to work with colleagues in events, communications, and marketing to explore how different media can be used to reach members, including in your work supporting the organisation of annual elections and hustings for Council members and Officers and onboarding activities such as induction and training.  

The successful candidate will share our values. In return, the College offers excellent terms and conditions and a supportive environment where you can do your best work.

Requirements:

• Degree level education or equivalent experience.
• Part qualified or willing to work towards the Chartered Governance Institute (CGI) qualification or similar.
• Proficiency in Microsoft Office and confident using a variety of digital and CRM systems.
• Proven experience in managing formal meetings and effective communication skills
• The role involves working on 2 Saturdays when Council meets and occasional evenings for events.

To apply, please click 'Quick Apply' and complete the application form.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

                                 ~ Building a sustainable future for general practice ~

Philanthropy Officer
c. £32,716 per annum
Full Time/ Permanent/ Hybrid- London, Barbican (2 days per week)

The Talent Set is proud to be partnering with Versus Arthritis to recruit a dynamic and driven Philanthropy Officer. This pivotal role will be instrumental in executing and advancing the charity’s ambitious plans to grow income from major donors. The successful candidate will lead on building and nurturing relationships with high-value supporters, delivering exceptional stewardship, and helping to shape the long-term success of Versus Arthritis’s philanthropy programme.

Key Responsibilities:

• Manage and grow a portfolio of high-net-worth donors, cultivating relationships and securing gifts to support Versus Arthritis’s mission.
• Lead the development and delivery of a mid-value giving programme, engaging and stewarding donors giving up to £10,000 annually, with tailored communications and engagement strategies.
• Identify, research, and develop a pipeline of new major donor prospects, using data-driven insights to assess capacity and propensity to give.
• Collaborate with internal teams across Services, Research, and Income & Engagement to create compelling cases for support and ensure accurate, impactful reporting of donations.
• Ensure full compliance with fundraising regulations and data protection laws, including GDPR, while maintaining accurate donor records in the CRM system.
• Champion the voice of philanthropists within the organisation, ensuring their needs and motivations are reflected in engagement strategies and internal planning.

Person Specification:

• Proven experience in donor engagement, including writing compelling proposals, stewarding prospects, and presenting projects tailored to audience interests.
• Sound understanding of philanthropic fundraising, including donor motivations, financial literacy, and the value of fostering a culture of giving.
• Strong research and database skills, with the ability to identify major donor prospects and maintain accurate supporter records.
• Excellent written and verbal communication, with the ability to craft bespoke messaging and confidently present to diverse stakeholders.
• Highly organised and proactive, capable of managing multiple priorities and working independently while contributing effectively to a team.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Sense has a fantastic opportunity for someone to join our Brand and Content team as our Video Content Creator. This is a permanent, hybrid, full-time position working 37.5 hours per week, based between home and our office either in Kings Cross, London or Selly Oak, Birmingham.

The Brand and Content Team nurture and develop the Sense brand, putting it at the heart of everything we do and ensuring it is consistently represented throughout every touchpoint.  We are also responsible for creating engaging and stand out content for departments across the organisation, whilst also creating content to meet our own strategic goals. 

The successful candidate will join our fast-paced and motivated team to deliver highly engaging short form video content for social media, digital adverts, website and events. Your content will build and push the Sense brand, increase understanding of the challenges faced by disabled people with complex needs, help those affected to live full and meaningful lives, inspire people to fundraise and take action, and communicate the impact of Sense’s work through engaging and compelling storytelling. In this hands-on role you will be responsible for all aspects of video production, including creative development, logistics and planning, directing, filming, conducting interviews and all elements of post-production, requiring strong organisation and project management skills with the ability to juggle multiple projects at the same time. 

You’ll spend a lot of time out on location capturing authentic moments and voices, translating them into compelling and engaging video content.  One day you might be at our services meeting the people we support, and another you might be at a fundraising or campaigning event. 

Please supply a link to your video content portfolio (that you have shot and edited yourself) as part of your application.

Key Responsibilities

• Deliver a consistent pipeline of engaging short form video in platform-native formats and related assets.
• Interview storytellers on camera, who may have sensitive stories, to create compelling and engaging storytelling video content.   
• Attend events and activities with the people we support to capture video content. 
• Act as a representative of Sense’s workforce in campaigning or information videos when appropriate.
• Work with internal teams to identify and plan the role that video plays in the wider communications mix.
• Ensure videos are optimized for different platforms, including using trending sounds, adding engaging text overlays, and incorporating relevant hashtags.
• Develop creative concepts and present ideas to internal stakeholders.
• Proactively identify opportunities, contribute ideas, share skills and help drive quality by working closely with teammates and services, collaborating on projects where required.
• Run and deliver all areas of video production, including planning, organising and running video shoots (including responsibility for filming), and all elements of post-production from social media editing, to grading, captioning, exporting for social platforms, creating accessible transcripts and publishing on Sense's YouTube channels. .
• Help to maintain our asset library, ensuring assets are uploaded, described and tagged correctly, and helping colleagues to use it when required.
• Manage agencies, freelancers, volunteers and beneficiaries to produce video content as required.

Key skills and experience

• Experience in all aspects of shooting and producing a high standard of digital first short form video content for external audiences either in an agency or in-house.
• Strong experience in creating video edits for social media (including TikTok), with demonstrable understanding and knowledge of optimal formats and tactics for different channels and platforms.
• Experience in fast-paced short (and medium-length) content, aiming for a fast turnaround.
• Experience in developing strong creative content ideas to deliver against content strategies.
• A strong understanding of and experience in crafting engaging and impactful storytelling video content.
• Working with case studies or interviewees with experience in planning and conducting interviews and drawing out compelling stories.
• Skilled experience in producing, directing, lighting, audio recording and shooting short form digital first video.
• Editing (Adobe Premiere Pro), including colour grading, audio, and exporting to required formats.
• Familiarity working with imagery and graphics as part of video projects (Adobe Photoshop).
• Mobile videography and editing skills (as well professional camera and editing skills).
• Originating and storyboarding video content with skilled use of visual storytelling techniques.
• Strong organisation and project management skills, including an ability to plan work effectively and juggle multiple projects at the same time.
• Proactivity in seeking out content opportunities and making things happen.
• Strong communication skills and the ability to present engagingly about creative concepts and ideas. 

For a full job description and person specification, please see the link below

About Sense

At Sense we believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life.

Sense is proud to be a Disability Confident Employer. Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement. 

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

Are you passionate and curious about creating change in communities across the UK? We're looking for eight people to join our UK Portfolio Team as Portfolio Officers.

We have seven permanent roles available and one fixed term contract for 18 months.

At The National Lottery Community Fund, we are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.

The UK Portfolio supports the ambitions and potential of communities across the UK.We focus on scaling projects with a UK-wide benefit, through significant investments, which enable systems-level change for communities.Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.

Portfolio Officers are at the core of what we do in the UK Portfolio and as we continue to develop in response to our strategy, we’re expanding our team. Our team is spread across the UK, and we're looking for people from a variety of locations within the UK.

This is a time of optimistic change and growth as we deliver our ambitious new strategy. 

As a Portfolio Officer you will:

• Work closely with grant seekers to support them through our funding processes, assess their applications and write and present high quality assessment recommendations to our decision-making Panels.
• Manage grants using best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making.
• Manage your own caseload, liaise with grant recipients, undertake project visits, identify, and manage risk and support organisations to deliver their projects and measure their impact.
• Ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
• Use your critical thinking skills, curiosity, interest and understanding of our community-led mission areas to support and inform your approach to assessment and grant management.
• Be responsible for supporting people and communities across the UK, you will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products.
• Work with stakeholders at different levels, represent the Fund at events, project visits and share learning from conversations, events, grant holder reports with the wider team so that we can maximise our impact.
• Work within the Fund’s policies and procedures and within the necessary legislation, in a way that is aligned with our values, visions and principles.
• At times, have opportunity to get involved in other work such as, helping to develop new funding products or contributing to cross Fund activities
• Support the effective running of team meetings and be responsible for ensuring our data is accurate and of high quality.

You’ll be joining a dynamic and welcoming geographically dispersed team, working with impactful and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.

We are looking for talented and proactive team players from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding.

Whether through lived or gained experience you will really understand the communities we work with.  You could come to grant-making from a variety of backgrounds.

Whatever your background, the role would suit people who:

• are passionate about achieving social change and have a strong commitment to equity, diversity and inclusion.
• have skills and experience in presentation and report writing and basic accounting and budget management.
• can apply their research, data gathering, insight and critical analysis skills to learn quickly about complex and nuanced issues.
• can synthesise complex information and present it to others in a clear and concise manner.
• can work flexibly at pace and to tight deadlines, using their initiative to manage their time working comfortably with competing priorities and deadlines.
• are adept at building and maintaining relationships with people from a range of backgrounds and job roles.
• are strong team players committed to sharing learning with their peers and the wider Fund to improve our processes and practices.
• are comfortable working with an online and geographically dispersed team.
• are comfortable learning and working with different systems and data.

You’ll report to one of our Portfolio Managers and work with other Portfolio Officers across different areas of the team.

The role requires occasional (once a month) travel across the UK to observe and critically analyse the work of applicants and grant holders.

Interview Dates: 14-17 July and 22-23 July

Location: UK Wide - We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidates. The role can be based at any of our UK offices: these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

Please note that only up to two of these roles can be based in London.

Any questions about the recruitment process or if you’re interested in learning more about the role, we’ll be hosting two online briefings webinars on 16 June at 12:30pm and 20th June at 12:00pm.To reserve a spot, please contact recruitment (the email address can be found on the advert on our website). 

On application, please align your supporting statement to the criteria below

Essential criteria

• Communication skills: Excellent listening, written and verbal communication skills. Strong report writing skills to produce concise, written recommendations for assessment purposes to set deadlines, and with the ability to communicate complex ideas in an engaging and clear manner, tailored to different audiences.
• Analytical skills: Ability to absorb a wide range of information to make judgement-based decisions with confidence, offering challenge when appropriate and managing risk appropriately throughout the grant making lifecycle.
• Organisational skills: Ability to use your initiative and manage a complex caseload of assessments and grant management, dealing with competing priorities and deadlines and demonstrating strong organisation and prioritisation skills.
• Relational skills: Ability to build and nurture effective, collaborative relationships with colleagues, community organisations, customers and other external agencies.
• Commitment to equity, diversity and inclusion and the ability to apply this throughout the grant making lifecycle.

Desirable criteria

• Sector insight: Knowledge and understanding of communities and the voluntary sector in the UK, and the ability to spot trends and identify opportunities for our programmes at least across one of our four community-led missions.
• Continuous improvement: Ability to identify opportunities for learning and improvement across the team by taking a proactive approach to problem-solving and continuous improvement.
• Data and finance: The ability to understand and assess data and financial information including business plans and accounts, and present this in a way that it can be accessible for others.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The Grants Officer will support the Senior Manager to develop and implement monitoring and reporting
processes across the Foundation’s grant-giving activities. To be successful in the role, you must have
excellent knowledge of results-based monitoring and reporting, demonstrate strong organisational and
administrative skills, and ideally have experience working with colleagues from different cultural
backgrounds.

The initial focus of the role will be monitoring and reporting in relation to the implementation of a Big 6
EU funded programme, the Youth Empowerment Fund (YEF). This programme focuses on supporting
youth-led initiatives, giving young people the means to be effective agents of change. The YEF is global
in its reach but will focus on supporting local solutions and grassroots initiatives that young people
develop on the ground. The Officer will play a key role in supporting the Senior Manager to maintain and
grow Big 6 advocacy and partnerships for the short and long-term. This role will also work closely with
colleagues from the Operations and Finance team to ensure accurate information is delivered to key
stakeholders.

Key Responsibilities 

Youth Empowerment Fund (60%):

• Support the monitoring and reporting of the EU funded YEF programme. Including coordinationwithin the IAF and with the Big 6 designated leads.
• Communicating with and activating networks of national organizations to participate in the YEF,including sharing opportunities to take part in Big 6 advocacy activities and applying for youthled solutions open-call Local Solutions grants.
• Issuing of grants to successful national organizations and monitoring and evaluation, including regular reporting on outcomes and impact of national projects to the YEF project team.
• Sharing success stories from the YEF to support the Big 6 communication, storytelling and creative reporting efforts.

Other Grant based support (40%):

• Oversee grant-giving financial processes, creating and issuing of grant payments.
• Support the Senior Operations Manager with the reporting of grant activities for Senior Management and various stakeholders.
• Support the ongoing development of other Foundation grant reporting efforts as required.
• Undertake any other duties as may reasonably be required for the successful delivery of the Foundation’s business objectives.

Are you interested in joining an International Development Charity to work on its individual giving programme? If so, you will be joining at an exciting time for Mothers’ Union, as we prepare to celebrate our 150th anniversary in 2026.

Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.

Main Purpose of the Role:

To be responsible for the implementation and day to day project management of the individual giving programme across both existing and new fundraising products, maintaining strong relationships with suppliers, members, volunteers and internal teams across Mothers’ Union to ensure the success of the appeals. As part of a small team you will be working closely with and under the direction of the Head of Individual Giving.

Key Responsibilities:

• To project manage multiple appeals delivering accurate campaigns on time, on budget to a high standard, meeting agreed targets.
• Analyse and interpret direct marketing campaign results, and produce regular reports, drawing conclusions, completing campaign reviews and making recommendations to improve future activity such as targeting and testing suggestions to improve performance of the programme and feed into longer term strategic plans.
• Ensure all materials produced are accurate and compliant with relevant data protection and gift aid legislation (where applicable). Undertaking all activities in line with best practice standards and processes as set out by the IoF, Fundraising Regulator and any other bodies as prompted by the Head of Individual Giving.
• Write campaign briefs including campaign objectives, creative, digital, print and production briefs, feeding into decisions on creative approaches, copy and all technical aspects of the direct marketing programmes
• Write or amend existing copy and proof-read accurately. Critique, manage and evaluate work by external or internal agencies to a high standard and high level of accuracy
• Lead contact for our face to face fundraising activity, from briefing, monitoring and reconciliation to delivering training and fulfilling requests, including coordination of visits to Mother's Union projects
• Lead on any challenge events or wider individual DIY fundraising or organisational  income generating events as assigned, meeting agreed targets set by the Head of Individual Giving.
• Monitoring, managing and reporting of key KPIs including campaign income, spend and other performance metrics on a regular basis. Reporting to the Head of Individual Giving, highlighting variances and updating fundraising team reports making sure information is accurate and reconciled where necessary.
• Designing and delivering targeted training programmes for groups of fundraisers or members on behalf of Mothers’ Union as well as providing effective one-to-one campaign support as required.

Please refer our job description for more information.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 22 June 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees. You will be expected to ensure that Mothers’ Union’s Equality, Diversity and Inclusion Policy is adhered to in all respects of the role.

Title: IT Service Desk Manager 

Reporting To: Director of Operations 

Location: Hybrid, with a minimum of three days per week in the office. Our office is based near Latimer Road, London.

Salary: Up to £50,000 per annum 

Hours of Work: 40 hours per week (inclusive of a one hour paid daily lunch break)

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 3rd July 2025, 5pm 

Job Summary
Oversee our helpdesk, which acts as the first point of contact for requests for support from our staff and volunteers. Lead business as usual IT operations and support so our people have the tools they need to carry out their work. Work with correspondents to solve problems, allocate team members to tasks, resolve issues, and constantly improve processes, standards and service quality.
Key Responsibilities

Helpdesk

• Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
• Oversee first-line support and provide second-line support for inbound enquiries, troubleshooting and solving cases wherever possible
• Identify common or emerging issues and support with identifying root causes to continually improve the service
• Engage with colleagues to escalate more complex issues for further support, coordinate their resolution if appropriate, and manage stakeholders
• Support and troubleshoot hardware and software issues, deliver induction training for new starters, and assist with access management and offboarding

Team Leadership and development

• Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
• Follow, develop and suggest improvements to processes and documentation on how to respond to queries
• Modify or create processes as required in consultation with lead members of Operational, Technology and Security teams
• Make sure work is correctly logged to monitor workload across the team, and provide additional support where necessary
• Actively contribute to the development of the organisation to ensure it remains relevant, effective and of the highest quality

Devices and software

• Work with the technical team to ensure we deliver the IT service following industry best practice. Address gaps as required and continually monitor their effectiveness
• Maintain secure device build, patching according to policy, and ensure we have the means to consider, distribute and maintain approved software
• Manage a plan of joiners/movers/leavers, asset replacement, ensuring requirements handled in good time

Monitoring and KPIs

• Monitor the effectiveness of operational service, identify and respond to issues
• Maintain KPIs agreed with the Head of Operations and the Security Lead

Privacy, security, and audits

• Collaborate with the security team and auditors. Ensure services are delivered according to the ISMS objectives
• Action audit findings and collaborate on tackling systematic issues identified
• Routinely audit performance to make sure work is always of the highest standard and provide reports where necessary
• Ensure information is kept confidential, handled sensitively, and retained in accordance with our policies

Person Specification
Essential

• Experience of managing a small support team, with a desire to support and help others
• Understanding of helpdesk management and how to manage work and resources
• Good skills in managing devices and software
• Knowledge of GDPR (main concepts and principles)
• Working knowledge of a variety of devices and systems such as Windows, Mac/iOS, Chromebooks, Google Workspace
• Analytical, with a logical approach to problem-solving
• Excellent communicator both written and verbal
• Able to remain calm under pressure
• A collaborator who can consider others’ perspectives
• A quick learner and keen to learn new tools and skills
• Flexible and able to work on a wide range of activities
• Able to manage own time, confirm priorities and expectations
• Independent, but knows when to ask questions
• Understand when to make decisions and when to engage a wider group
• Comfortable dealing with ambiguous situations and objectives

Desirable

• Exposure to ITIL or knowledge of ITIL Foundation
• Experience with Jira and Salesforce

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

About the role

Looking for a role where your relationship skills can help protect the planet? Join ClientEarth’s Philanthropy team and help grow the support we need to drive real change. ClientEarth is a leading environmental law charity working across four impact areas: Climate, Nature, Health and Justice. You will manage a mix of donors from individuals to foundations and work with teams across Europe to build lasting partnerships. This is an exciting opportunity to be part of a collaborative and creative development team that supports a purpose driven organisation.

Meet your Manager

In this role you will be managed by Sebastien De Menthon who is a Philanthropy Manager and joined ClientEarth in 2022, based in London. Sebastien discovered ClientEarth while studying anthropology and law at university. The high-leverage legal approach to achieve tangible progress on the climate and biodiversity crisis was immediately appealing. Since joining ClientEarth as a Philanthropy Officer, Sebastien has progressed to the Philanthropy Manager position where he supports and oversees two members of the Philanthropy Team. He has found that working in the Philanthropy Team has been a fantastic way to support ClientEarth's mission while learning about the world and developing skills in relationship management and communication. 

Main Duties

• Actively manage donor relationships across assigned portfolio of largely UK supporters with first class stewardship and reporting to secure renewals and uplifts of approximately £1m per annum.
• Develop the pipeline of new donors through effective prospect research, network mapping and connecting with new contacts at external and internal events as a representative of ClientEarth
• Support the Philanthropy Manager, Philanthropy Lead for Europe and all the Philanthropy team to create the conditions for success in the European Philanthropy Team. Collaborating with colleagues across Europe inclusively to achieve shared goals, strengthen processes and model ClientEarth’s core values of courage, collaboration, integrity and care
• Keep up to date with fundraising trends and ensure these are worked into internal activities and planning
• Build a strong network of internal relationships across programme teams to facilitate engagement between legal staff and donors

See the job description (below) for a full list of duties for this role.

Role requirements

• Experience of providing best practice donor stewardship and relationship development with demonstrable evidence of securing or managing five and six figure gifts (essential)
• Experience of identifying, cultivating and soliciting prospects (essential)
• Experience of raising funds from donors in different geographies (desirable)
• Ability to influence internal and external stakeholders to achieve fundraising objectives (essential)
• Ability to represent ClientEarth with a range of external stakeholders both in-person and online (essential)
• An interest and understanding of environmental issues (desirable)

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. 

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties