Digital communications officer jobs in london, greater london

We’re recruiting a new Director to lead us into our 35th year and beyond.

The successful candidate will build on the organisation’s rich history and legacy of exposing and opposing state secrecy, surveillance, repression and violence; and supporting and resourcing struggles for rights, liberties, transparency, and democracy.

They will be strategic, cooperative and adaptable, and have strong organisational, coordination and communication skills.

Find out more in the full role description and application information, attached below.

About the role
As our Legacy and In Memory Fundraising Officer, you will play a key role in delivering inspiring campaigns and stewarding supporters who give in memory or through legacies.

Key Responsibilities
Plan, manage, and deliver engaging legacy and in memory fundraising campaigns across multiple channels.
Oversee campaign delivery, from data management and scheduling to stakeholder coordination and performance analysis.
Develop tailored supporter communications, personalised journeys, and inspiring stewardship activities.
Write compelling copy and gather supporter stories to bring campaigns to life.
Monitor, evaluate, and report on campaign performance, using data and insights to drive continuous improvement.
Collaborate with colleagues across fundraising, communications, and programmes to align messaging and share impact.
Support budget tracking, invoice processing, and income forecasting.

About you
You will bring proven experience in planning and delivering fundraising or marketing campaigns across multiple channels, with a strong understanding of legacy fundraising, individual giving, in memory giving, or a closely related area. Confident in copywriting and editing, you’ll be able to tailor messaging to different audiences and inspire supporters through engaging communications.

Organised and proactive, you will thrive when managing multiple projects and deadlines, balancing attention to detail with the bigger picture. You’ll also be confident in analysing data to extract insights, identify trends, and make informed recommendations to improve campaign performance.

You will be proficient in Microsoft Office, particularly Excel and Word, and able to adapt your approach to ensure both excellent supporter experiences and the achievement of campaign KPIs. Experience with CRM systems (especially Microsoft Dynamics), international charities or humanitarian aid, managing print campaigns, or delivering stewardship events would be an advantage.

Personally, you will bring excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build strong relationships. You will demonstrate commitment to MAP’s values of Solidarity, Integrity, Impact, and Dignity, and apply an awareness of diversity, equality, and inclusion to all areas of your work.

You will also be proactive in managing your workload, accountable for your tasks, and flexible to occasionally support out-of-hours commitments when required.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams. 
 
 

An exciting opportunity has arisen for a motivated and organised individual to join our Business Development & Commissioning Team as our new Business Development Marketing Officer. This is an exciting opportunity for someone who wants to further build their skills, knowledge and experience in both marketing and business development, working as part of a high-performing team.

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Community Rehabilitation Service. We are the largest centre commissioned by NHS England for Category A neurorehabilitation.

The team plays a pivotal role in generating and overseeing referrals for our frontline services whilst managing all children and young people placement-related activity. In this role, you’ll work closely with our Senior Business Development Marketing Manager to drive referral generating activity through both business development and marketing activity. This may include direct mail and advertising campaigns, both on and offline, through to organising and attending events, both those hosted by other organisations and our own. You’ll play an important role in supporting coordination of and delivery of this activity.

You will have the opportunity to develop and implement your expertise in an environment that is focused on the highest clinical and quality standards. You will work in a 24-acre site which is unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities including robotic technology and virtual reality.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

To be successful in this role, you’ll demonstrate:

• An understanding of business development and marketing, ideally be in a services-oriented environment but this is not essential.
• Experience in implementing and managing multi-channel marketing campaigns – both on and offline, whether to consumers (B2C), professionals (B2B), or government departments/professionals (B2G).
• Ability to work well with others – both within the BD&C team and across other departments, including the central marketing and communications team who support implementation of our plans.
• Experience in coordinating multiple projects and tasks at one time.
• Strong administrative, computer and communication skills, both written and verbal.
• Ability to work in a matrix environment, with resilience, determination and passion.

Interview Date: Friday 19th September 2025

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

The Digital Marketing Officer will play a key role in delivering and managing WAF’s digital content and channels. Working closely with the Managing Director and Marketing & Fundraising Consultant, the role will help to implement and grow WAF’s digital marketing strategy—creating compelling, creative, and consistent content that drives engagement, raises income, and strengthens our brand.

About the Charity

The Wildlife Aid Foundation (WAF) is an animal charity dedicated to the rescue, rehabilitation, and release of British wildlife. We are passionate about protecting the future for our native species.

We run one of the UK’s busiest wildlife rescue and rehabilitation centres. We deal with over 20,000 wildlife-related incidents, each year. It’s a 24/7 job. On any given day, our rescuers will be scaling trees to rescue stranded baby owls or cutting fox cubs from garden netting. Our vets will be performing life-saving surgery, while our carers look after hundreds of patients and young babies being nursed in our rehab centre.

We rely on a small army of over 300 volunteers and run popular outreach and education programmes that help people take actions to make the world a better place for us and our animal neighbours in the natural world.

We are one of the longest-established wildlife centres in the UK and have been championing British wildlife for over 40 years.

The Role: Digital Marketing Officer
Location: Leatherhead
Salary: £30,000 (Full-Time)
Hours: Mon-Fri 9am – 6pm

Key Responsibilities

Social Media Management

• Manage WAF’s social media channels (Facebook, Instagram, Twitter/X, YouTube, TikTok), including scheduling daily content, posts, stories, and reels.

• Create engaging, on-brand content using a mix of video, imagery, graphics, and copy tailored to each platform.
• Work with the Marketing Consultant to implement a social media strategy and content plan, ensuring alignment with charity objectives and audience insights.

Content Creation & Storytelling

• Develop creative digital content (graphics, short-form video, infographics, blogs, ads, etc.) to inspire, educate, and motivate audiences to support WAF.
• Support the production of marketing and fundraising materials, working with colleagues to capture and edit video, imagery, and stories.
• Maintain WAF’s brand voice and visual identity across all digital platforms.
• To design and develop literature and assets for both online and offline media.
• To liaise with social media channels (such as the Dodo) and other media outlets to provide content to support these 3rd party organisations in promoting WAF.

Website Management

• Update and refresh website content, including rescue stories, blogs, species fact pages, and campaign updates.
• Support the management and promotion of WAF’s online shop, ensuring content is engaging and up to date.

Campaigns & Products

• To support the Marketing & Fundraising Consultant with the creating and delivery of the annual fundraising strategy.  Creating supporting content and identifying onsite stories that engage audiences.
• Contribute ideas for new digital campaigns, appeals, and supporter engagement opportunities.
• Liaise with potential designers in collaborating and launching new merchandise.

Person Specification

Essential:

• Proven experience managing social media channels in a professional context.
• Strong digital content creation skills (graphic design, short-form video, copywriting).
• Experience using tools such as Canva, Adobe Creative Suite, or equivalent.
• Good understanding of digital analytics and reporting.
• Excellent written and verbal communication skills, with a flair for storytelling.
• Highly organised, with the ability to manage multiple projects and deadlines.
• Passion for wildlife, conservation, and animal welfare.

Desirable:

• Experience in the charity or non-profit sector.
• Knowledge of website content management systems (e.g. WordPress).
• Experience running digital advertising campaigns.
• Photography and/or videography skills.

Please note: This role will involve occasional out-of-hours working (including evenings and weekends) to ensure that the social media channels are active and monitored at peak times.

About Us

Animal Welfare Investigations Project (AWIP) is embarking on an ambitious five-year strategy to become a membership-first organisation, empowering thousands of animal advocates to join us in protecting animals from harm. 

As part of this transformation, we’re seeking a compassionate, organised, and proactive Membership Services Officer to be the first point of contact for our members and supporters, ensuring every interaction is warm, helpful, and leaves people feeling valued.

About the Role

This is a key supporter-facing role where you will:

• Be the friendly first point of contact for members and prospective members via phone, email, and other channels.

• Handle inbound and outbound calls, including proactively reaching out to members to address cancellations, encourage upgrades, or convert cash supporters into ongoing members.

• Maintain accurate supporter data, preferences, and interactions in Salesforce CRM.

• Collaborate with our Digital Marketing Officer, Data & CRM Officer, and Gifts in Wills Officer to nurture relationships and move supporters through their journey, ensuring that every member feels appreciated and connected to our mission.

• Support the Marketing and Communications team with occasional wider projects, such as campaigns, virtual or in-person events, or member engagement initiatives.

About You

We’re looking for someone who is:

• Compassionate and member-focused, with a genuine desire to make every interaction count.

• Highly organised and detail-oriented, able to manage multiple tasks and maintain accurate records.

• Confident and professional on the phone and in written communication.

• Comfortable with outbound calling — experience in telephone fundraising or supporter upgrade calling is desirable.

• Able to work both independently and as part of a team.

• Comfortable with technology, ideally with some experience using CRMs (Salesforce experience is a bonus).

• Experienced in supporter care, customer service, or a similar role (desirable but not essential).

• Aligned with AWIP’s mission, with a strong commitment to animal welfare and, ideally, a cruelty-free lifestyle.

• Able to maintain strict confidentiality at all times.

Key Details

• Hours: 16 hours per week, Monday–Thursday, 10:00 AM – 2:00 PM

• Salary: £11,885.71 pro-rata (£26,000 FTE)

• Contract: 12-month fixed-term contract, with potential for a permanent role

• Location: Remote (must be based in the UK)

• Additional hours: May be available for outbound campaigns, depending on business needs

What We Offer

• The opportunity to be part of a growing, mission-driven organisation making a global impact for animals.

• A supportive, values-driven team environment.

• Training and development opportunities.

• Fully remote working environment.

We’re looking for a passionate and strategic Digital Marketing Lead to take our online presence to the next level — amplifying our campaigns, engaging our bladder cancer community, and making sure our messages reach the people who need it most. If you’re ready to combine creativity with impact, your skills in digital marketing could help us support more patients, improve early diagnosis and change outcomes for bladder cancer patients, then we want to hear from you.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

Ready to make a real difference through digital? Be our new Senior Digital Marketing Officer.

We’re looking for a proactive and skilled digital marketer to help us grow our reach and connect with our audiences. You’ll bring hands-on experience in planning and delivering multi-stage paid digital campaigns, along with a curious mindset that drives continuous learning and improvement.

Confident using data to shape decisions and optimise performance, you’ll work within our in-house digital marketing team to deliver brilliant, insight-led ads for teams across the charity.

What you’ll do:

• Plan, deliver and manage activity across platforms including (but not limited to) social, PPC, paid search and display. 

• Work across teams to create and deliver bespoke, insight-led integrated campaigns, building digital confidence through collaboration.

• Own planning, budget management and digital decisions for your campaigns, ensuring joined-up, insight-led journeys.

• Champion digital best practice and share learnings to support wider strategy and improve team processes.

• Create engaging, on-brand content in partnership with Content and Creative.

• Manage external agency delivery to ensure work is well-briefed, insight-led and high performing.

• Report on campaign performance, using test-and-learn approaches to optimise live activity and inform future planning.

• Actively seek out new technologies, tools and tests to improve the charity’s digital marketing.

What you’ll bring:

• Strong skills in end-to-end digital marketing across Google (Search, Display) and social media. Confident in PPC optimisation and performance tactics. 

• Confident digital project manager with the ability to work across channels and with diverse stakeholder teams.

• Proven experience growing and engaging audiences through a range of digital channels and tactics. 

• Confident understanding of performance reporting and analysis, with proficiency in tools such as GA4, Semrush and Google Tag Manager 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home. You’ll be expected to attend the office at least 1–2 days a month, with flexibility. You’ll be required to cover your own travel expenses to the office.

Interviews for this role will be held in person at our London Office on 30 September 2025

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

ABOUT LUMOS

Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’ mission is to fight for every child’s right to a family by transforming care systems around the world.  Our vision is for all children to grow up in safe and loving families. 

Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care.  Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children.  We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.

JOB PURPOSE

The Communications Manager will play a pivotal role in telling Lumos’ story to the world, shaping messages that inspire action, connecting global audiences, and amplifying our mission to transform the lives of children. This role blends strategic thinking with creative storytelling to support Lumos’ global fundraising, programmatic, advocacy and organisational goals. 

Working closely with colleagues, key stakeholders, journalists and freelancers, the Communications Manager will craft top quality, engaging content across our channels, with a strong focus on editorial, media, and internal communications. They will lead the production and dissemination of global communications content and provide editorial guidance on key production projects to ensure every message is impactful, consistent, and aligned with Lumos’ values.

Applicants must have the right to work in the UK. Please note that feedback will only be provided to candidates who attend an interview.

If you require any reasonable adjustments during the recruitment process, please let us know so we can discuss your needs.

Please submit your application by the closing date of 9th September 2025.

We’re looking for a brilliant Communications & Campaigns Lead to help shape Z2K’s voice, build our brand, and drive real-world change. This is a hands-on role at the heart of a small, fearless charity that consistently punches above its weight.

From securing major media coverage to mobilising supporters and helping force two government U-turns on disability benefit cuts, our communications and campaigns are delivering real impact. With a re-brand on the horizon and a new strategy, this is a particularly exciting time to come on board.

If you’re passionate about challenging injustice through powerful storytelling and action - and want your work to make a genuine difference - we’d love to hear from you.

Why work with us?

Z2K is a bold anti-poverty charity using frontline evidence and powerful campaigns and communications to drive systemic change. We punch well above our weight - recently helping force two unprecedented government U-turns on disability benefit cuts for example. Our media voice is loud and trusted, with recent appearances on BBC News, Channel 4 News, the Today programme, Sunday with Laura Kuenssberg, and regular comments in the Guardian, Mirror, and The Sun.

This is a particularly exciting time to join us. We’re planning to launch a new brand, rolling out a new strategy, and growing our supporter base. We’re fearless, person-centred and unapologetically challenging. But most importantly, we’re delivering real, life-changing wins - this is your chance to be part of it.

About the role

We’re looking for an experienced Communications and Campaigns Lead to deliver high-impact public communications and campaigns that strengthen Z2K’s profile, influence change and support our fundraising goals.

Working closely with the Director of Policy & Engagement and colleagues across the organisation, you’ll lead the planning and delivery of engaging communications and campaign activity across digital, media and supporter channels. You will also mobilise supporters and communities for in-person actions that amplify our campaigns and deepen public engagement.

You’ll play a key role in bringing our new organisational strategy and planned rebrand to life - ensuring our external messaging reflects our values, demonstrates our impact, and helps secure the income and influence needed to deliver our mission.

A core part of the role will involve ensuring our fundraising communications are compelling and strategic, helping us build stronger relationships with supporters and funders. Equally, you’ll work with colleagues and communities to design and deliver campaigns that are shaped and delivered by people with living experience of poverty.

This is a broad and varied role, ideal for someone who thrives on collaboration, wants to be hands-on in delivery, and is passionate about challenging injustice through powerful storytelling and action.

About You

 You’ll be a skilled and creative communications and campaigns professional, with a track record of delivering high-impact, audience-focused content and activity across digital, media and supporter channels. You’re confident managing multiple priorities, spotting opportunities in a fast-moving external environment, and adapting messaging to maximise reach and impact. Experience of in person mobilisation would be an added advantage.

You’ll bring strong project management skills and enjoy working collaboratively across teams to produce clear, compelling communications that support fundraising, influence policy, and build public pressure. Whether it’s crafting supporter actions, writing stories that centre lived experience, or securing media coverage, you’ll be comfortable leading delivery while contributing ideas to wider strategic thinking.

You’ll have a keen understanding of how to build trust, grow engagement, and communicate complex issues in a way that connects with audiences. You’ll also be politically engaged and passionate about using communications and campaigns to challenge injustice and drive change.

In return, you’ll join a small charity that punches above its weight with regular coverage in major media outlets and a strong voice in national conversations on poverty. It’s an exciting time to come on board, with a rebrand ahead and a huge opportunity to grow our brand as we make a real difference for people in poverty.

How to apply

Please visit our website to view the full application pack and to complete the application form

Deadline for appications is Midnight 14th September 2025

Communications Assistant

Are you new to nature and keen to start out in the conservation sector? Are you a creative communicator with a passion for storytelling and making a difference? Do you have experience working with young audiences, preferably within a wildlife or conservation setting?

We are looking for an enthusiastic Communications Assistant to help support the work, grow reach and engage a wide range of communities, for a small, purpose-driven conservation charity.

Position: Communications Assistant

Location: Remote (this role requires occasional travel and overnight stays)

Hours: Full time (37.5 hours per week)

Contract: Permanent

Salary: £24,946 per annum

Benefits Include:  25 days holiday, plus Christmas day through to New Year’s Day paid, plus 6 days of floating holidays, pro-rata. Flexible approach to hours of work. Pension contribution of 3%, one-off contributions toward the cost of an ergonomic office chair and toward purchases of essential devices, monthly home working allowance, plus an annual contribution toward the maintenance and/or replacement of the essential devices.

Closing Date: 5pm on Monday 8th September.  We reserve the right to interview candidates and close the ad ahead of the closing date, should a strong candidate be identified.

About the Role

Whether you're just starting out or bringing early career experience, in this role you will have the opportunity to develop your skills across digital, print and media, working with a highly committed team to help restore beavers across Britain.

The purpose of this role is to amplify the charity’s communications by supporting the communications team’s day to day administrative tasks, channel planning, content creation, website updates and campaign delivery, involving some relationship management and project input.

Reporting to the Senior Communications Officer, you will be supported by formal and informal training to develop your skillset in writing and editing, media relations and database management, newsletters, websites and gain working knowledge of tools such as Canva, Hootsuite and Mailchimp.

Key responsibilities include:

• Provide administrative and project support across the Communications and Education team, learning and using key tools and processes
• Support and develop communications channels and platforms, including website updates, accessibility reviews and database content
• Assist with social media planning, content creation and monitoring trends, including design of assets using Canva
• Coordinate and support podcasts, events and campaigns, including stakeholder engagement and occasional travel to represent the organisation
• Contribute to creative content development such as infographics, reports and materials for Beaver Trust and partners
• Ensure compliance with organisational policies, including health and safety, safeguarding, copyright, GDPR and EDI best practice

We welcome applicants who may need flexible ways of working or support in managing workload.

About You

Essential skills and experience include:

• A strong interest in or passion for nature, conservation and restoration
• An interest in communicating complex concepts in new and engaging ways to a wide audience
• Able to communicate ideas clearly in a team environment, with reasonable adjustments where needed
• Good organisation skills including time management, administration, workload planning and meeting deadlines. We welcome applicants who may need flexible ways of working or support in managing their workload
• Familiarity with social media platforms such as Instagram, Facebook and LinkedIn.
• Competent IT skills, preferably Google Suite, and good level standards for visual content (*little experience of producing content is necessary)
• Resident in mainland Britain and proof of right to work in Britain
• A space to work safely at home; there is a basic requirement to work with limited interruptions during working hours, in order to carry out meetings online and work effectively with colleagues with a stable internet connection

This role might suit you if you have…

• A diploma in communications, PR, journalism, or a related field
• A diploma in ecology, biology ora  related field
• Internship or work experience in a related field
• Specific experience with social media content systems (e.g. Hootsuite) and design software (e.g. Canva)
• Website management or development experience

You don’t need to meet every requirement, if you’re enthusiastic about the role, we encourage you to apply

To apply please upload a 2pp CV and 1pp covering letter explaining their interest and suitability for the role. Please note, we can only accept candidates with the right to work in the UK.

About the Organisation

Join a nature restoration charity, restoring beavers to regenerate our landscapes. Beavers were once a common and influential part of the British countryside, and as such, the team wants to reconnect people to this part of our heritage.  

We actively encourage applications from people of all backgrounds, especially those underrepresented in the environmental sector including people of colour, disabled people, those from low-income backgrounds, LGBTQIA+ communities and all other protected characteristics.

You may have experience in roles including; Communications Officer, Digital Marketing Assistant, Social Media Coordinator, PR Assistant, Content Creator, Campaigns Assistant, Events Assistant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Since 1990, Public Law Project has held power to account through key legal challenges. PLP’s recent work, delivered in close collaboration with its brilliant clients and partners, includes challenging the government’s Rwanda immigration policy, securing justice for the Windrush generation, and scrutinising the use of AI in public decision-making.

Our work is highly respected and deeply valued across the legal and social justice sectors. To continue tackling the most pressing legal injustices of our time, we need you to increase our reach and engagement with our key audiences (including policy makers, the legal community and civil society organisations), amplifying our influence and impact. 

The Role

Reporting to the Communications & Engagement Director, this is an exciting role focused on supporting and building PLP’s external profile and audience engagement. You’ll be responsible for: building relationships with journalists and securing media coverage, day-to-day content creation and the development of our digital channels. You’ll work closely with colleagues across the organisation, as well as partners and clients, to ensure our communications are timely, inclusive, and impactful.

This is an exciting time to join the team. You would be communicating PLP’s work at a time when many of the issues we work on – from immigration to AI – have never been more salient. You would be joining us after we’ve launched our bold new strategy, which envisages a strategic role for external communications. You would be part of an exciting creative process to refresh our visual identity and narrative.

We’re looking for someone who is: 

• A creative storyteller: You will have strong news judgement and storytelling ability and will enjoy translating complex legal and policy issues into compelling content that engages and inspires
• A collaborative colleague: You will enjoy working across teams with colleagues at all levels and with external partners and clients
• Organised and determined: You are an excellent project manager who enjoys developing plans and putting them into action
• Committed to Equity: You resonate with PLP’s commitment to understand and address the effects of discrimination in all our work, both external and internal.

If you’re ready to take up this vital role, we’d love to hear from you! 

As part of our commitment to recruit fairly we use anonymised-selection processes until interview, offer additional interview opportunities to the highest-scoring candidates from under-represented communities, and use ‘tie-breaker’ provisions at all stages of our selection process.

Position: Social and Digital Media Creator
Type: Full-time (35 hours a week), Fixed Term contract until 15th September 2026
Location: Office-based in London with flexibility to work remotely
Salary: £33,044 per annum plus excellent benefits  
Salary Band and Job Family: Band 2, Charity

*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Please note this is a part-time or fixed term contract until 15th September 2026.

We’re looking for a Social and Digital Media Creator to join our dynamic social media team!

You'll be a digital native, committed to delivering engaging, accessible and inclusive content to our audience of over 190,000 followers.

Day-to-day, you’ll plan and deliver social and paid media strategies to drive flagship marketing campaigns and daily channel activity. You’ll use insights to increase engagement, raise awareness, attract and retain supporters, and drive conversions against KPIs.

Leading social content production, you’ll be confident in creating videos and graphics. You’ll proactively drive our UGC (user generated content) media, building strong relationships with external community voices to co-produce community-focused videos.

The role also involves planning, writing, building, and sending emails to key audiences using our DotDigital email service provider.

You’ll collaborate with colleagues across the Society to help deliver an ambitious programme of digital campaigns.

If you’re looking for a creative role where you can make a real difference, apply today!

More information about our job opportunities and how to apply can be found on our MS Society website.

Closing date for applications: 9:00 on Wednesday 17th September 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About the role

Are you someone who enjoys working with others and making a difference by supporting a dynamic team? If you're looking for a role where no two days are the same, with exposure to a range of different work and people, this opportunity at the Nuffield Trust could be perfect for you.

You may have prior experience in an administrative assistant role, perhaps in a policy communications, operations or stakeholder engagement team. More importantly, you will have logistical management skills; exceptional attention to detail; problem-solving abilities; and strong interpersonal skills. You'll need to smoothly manage competing priorities with flexibility, diligence, and a friendly demeanour.

This role presents an exciting chance for someone with these relevant skills to immerse themselves in the realm of public policy and research. If you're eager to develop your skills and grow in a supportive and dynamic environment, we encourage you to apply.

You’ll spend your time:

• Supporting the Communications & External Affairs Team by organising meetings, assisting with event planning, updating stakeholder databases and coordinating social media content with the Media & Public Affairs Manager
• Providing administrative assistance to the Director of Communications & External Affairs, including diary management and travel arrangements.
• Supporting the Operations Team with a range of administrative tasks including processing invoices, supporting recruitment and onboarding, maintaining IT archives and contributing to larger team projects as needed.
• Coordinating the Trust’s internal operating committees including risk steering, IT and data strategy groups.

We’d really like to meet you if you:

• Enjoy variety in your work and are adept at multitasking
• Work calmly under pressure and to tight deadlines.
• Demonstrate first-rate organisational skills and the ability to plan ahead and prioritise multiple tasks effectively in order to meet deadlines.
• Have strong IT skills, particularly Microsoft Office.

About us

The Nuffield Trust is an independent health think tank. We aim to improve the quality of health care and health policy in the UK by providing evidence-based research and policy analysis and informing and generating debate.

Benefits

The Trust offers a competitive benefits package including a defined contribution pension scheme (with 14% employer contribution), death in service insurance, and an Employee Assistance Programme. Eligible employees also have access to a number of other benefits including interest-free travel loans, a cycle to work scheme, and enhanced carers, maternity, paternity and parental leave and pay. We operate a hybrid working policy and flexible start/finish times around core hours of 10am to 3pm. Due to the nature of this role, we expect 50–60% attendance in the office (typically Tuesday-Thursday) to assist with relevant on-site activities.

Annual leave is 28 days per year. This rises to 30 days per year on completion of 5 years’ service with the Trust. All Annual leave is calculated pro rata for part time positions.

The Trust also encourages personal development and training programmes for all employees.

How to apply

To learn more about the role, please download a copy of the Candidate Brief.

To apply, please go to The Nuffield Trust Recruitment site and complete the online application process before midnight on Friday 12 September.

Please include a covering letter outlining your suitability for the role, highlighting in particular your experience of managing a large and varied workload from a range of colleagues and stakeholders.

When preparing your application, please bear the following in mind with respect to the use of AI. The Nuffield Trust values authenticity and wants to understand your unique experiences, perspective, and personality. We acknowledge that AI can be used to refine responses, but this should not replace your own thinking. It is your unique style and experiences that will make your application stand out.

Equal opportunities

The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

The diversity monitoring questions in the application form are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your responses to the application questions.

Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UKVI website.

Reasonable travel expenses to attend an interview can be claimed.

Strictly no agencies.

Job Purpose

This role plays a key part in the delivery of Operation Smile UK’s retention programme, generating income and retaining existing cash and regular giving donors. The Giving Engagement Officer (Retention) will support the Giving Engagement Manager to implement multi-channel (mail, telemarketing, web and email) donor retention campaigns, ensuring timely delivery, creative accuracy, and effective stakeholder coordination.

You will be responsible for managing campaign schedules, supporting the creative and data processes, and ensuring delivery partners are aligned. This is an excellent opportunity for someone looking to deepen their fundraising or campaign delivery experience in a collaborative, fast-paced environment.

Key Responsibilities

Campaign Delivery & Coordination

· Deliver cultivation and retention campaigns, setting up and developing schedules in Asana and coordinating all required stakeholders.

· Manage timelines to ensure all activity is delivered on time and to plan.

· Compile campaign costs and track expenditure against budgets, flagging issues as they arise.

Creative, Data & Fulfilment Management

• Develop campaign briefs for creative, data output, print and fulfilment for review by internal teams and suppliers.
• Manage the creative sign-off process: collate feedback from stakeholders and ensure briefing accuracy to suppliers.
• Proof all campaign materials to maintain brand integrity and accuracy.

Digital & Email Communications

• Support the development of donor emails in line with agreed campaign structures.
• Coordinate the production and scheduling of email content in collaboration with the communications and data and tech team.

Performance Monitoring & Reporting

• Compile campaign results for analysis and provide reports to inform future activity.
• Work closely with data teams to ensure appropriate segmentation and tracking.

Donor Stewardship

• Support the thank-you process, including personalising and developing donor thank-you cards as required.
• Contribute to improving supporter journeys and experiences through campaign touchpoints, especially for regular givers.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Application Instructions

Could you please provide us with a cover letter (no longer than one A4 page) that addresses the following:

1.  Why are you interested in a career in fundraising?
2.  What skills will you bring to this role? 
3. What specifically attracted you to Operation Smile UK’s mission to provide cleft care and safe surgery globally?
4. How have you coordinated campaign schedules, stakeholders, and suppliers in previous roles to ensure on-time, accurate campaign delivery?

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.