Digital Communications Volunteer Volunteer Roles in London

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Closing in 5 days
CPRE London, London (Hybrid)
£0.00 - This is an unpaid charity volunteer role
Posted 2 months ago Quick Apply
Page 1 of 3
Job description


Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives.

We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework.

About the CARAS Adult Team

COVID has posed unprecedented challenges to asylum seekers and refugees in London, shifting the needs of the communities that we work with. CARAS is responding to this shifting landscape, and we are expanding our work with adults to include male and female asylum seekers who have recently arrived in the UK. Many of those we are speaking to have arrived alone in the UK and have been living in temporary Home Office accommodation for months. We have built a diverse set of programs to meet the holistic needs of adult asylum seekers and refugees in South London, helping them feel welcomed and folding them into local communities.

The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy. This program is currently delivered to the CARAS women’s group, and we are looking for female-identifying volunteers only.

About the Role

We are seeking two volunteers based in London to support our lively computer classes in Tooting every Friday 10:00-11:30. Volunteers will support the CARAS Essential Digital Skills Teacher who will lead sessions and will work closely with our community members to build their skills and confidence using computers. Volunteers will be supporting individuals with tasks such as: getting to know how to use a computer, using the internet, setting up an email address, and using Microsoft office. We intend to fold employability sessions, including CV writing and job searching, into these sessions.

Volunteer Tasks and responsibilities

· Support the delivery of sessions with leadership and support from CARAS’s Essential Digital Skills Teacher.

· Assist with the logistical set up of the sessions, supporting CARAS staff where needed.

· Work collaboratively as a team and assisting to shape the project.

· Create class registers and records as required.

· To attend and contribute to volunteer pre- and de-briefs at each session.

· To act as a positive role model and set standards of behaviour when volunteering.

· Support people to develop their knowledge and skills and encourage and inspire participants to reach their full potential.

· To assist participants to both recognise and celebrate their achievements.

· To challenge negative attitudes and behaviour in an appropriate manor.

· Advocate for the rights of asylum seekers, refugees and migrants with not for them.

· Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.


· To be non-judgemental, and able and willing to engage with people from diverse cultural backgrounds.

· To be female identifying.

· Have a good understanding of how to use a computer.

· To be reliable and punctual.

· Excellent presentation and communication skills, especially with people with varying levels of English.

· Commitment to support people seeking asylum to take control of their asylum journey.

· Ability to volunteer every Friday for a minimum of three months.

· Current resident in the UK.

· Ability to work in Tooting SW17.

· To provide five years’ worth of addresses, and be willing to undergo a DBS check.

· To attend CARAS General and Safeguarding Training sessions.

· To be 18 years or older.

Through volunteering with us you will

· Meet new members of your local community

· Learn about different cultures

· Learn about issues relating to refugee and asylum seekers

· Work as part of a friendly, welcoming team

· Develop your skills and competencies

· Be able to access relevant training, including safeguarding

To Apply

To apply for this opportunity, download and complete the CARAS volunteer application form from the CARAS website using this volunteer role description to inform your answers. Email your completed form to Mirza with email subject header “Adult Digital Skills Volunteer”.

Successful applicants will have an informal meeting with a member of the CARAS staff team. These meetings will be on a rolling basis so apply ASAP!

More about Community Action for Refugees and Asylum Seekers


We have a range of group activities that support people of all ages to develop their English skills, access services and o...

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Posted on: 06 November 2023
Closing date: 04 February 2024 at 23:59
Tags: Social Care/Development,Digital

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