Digital Community Development Officer Jobs in Home Based

Are you committed to supporting transformative change in people's lives? Do you excel in a role that blends operational savvy with genuine people skills?

This is your chance to play a key part in a passionate team dedicated to ending economic abuse. Surviving Economic Abuse (SEA) is not just a workplace; it’s a community united by a shared mission—to ensure every victim-survivor of economic abuse can thrive free from fear and oppression.

We are seeking a People and Operations Officer who is both a strategic thinker and a practical doer, capable of supporting our internal team and enhancing our operational effectiveness. Your role will be crucial in implementing our ambitious 3-year strategy and ensuring our operations are resilient as we continue to grow in size and impact.

About You:

• You are a proactive individual with a proven track record in supporting team operations and enhancing workplace environments.
• You possess excellent organisational skills, capable of managing diverse tasks from administrative support to strategic operations development.
• Your communication skills are top-notch, enabling you to foster strong relationships both within the team and with our external partners.
• You are adept at using IT and digital tools to improve organisational efficiency and team connectivity.
• A strong advocate for workplace well-being, you are innovative in supporting team morale and professional development.

About the Role:

• You will support the Senior Operations Manager in day-to-day operational tasks and strategic project implementation.
• You will handle key 'People' functions such as recruitment, onboarding, and staff development, ensuring a smooth and welcoming experience for new team members.
• Manage our digital tools and resources, including SharePoint and our internal CRM, enhancing our organisational efficiency.
• You will play a vital role in organising both virtual and in-person meetings and events, ensuring they are impactful and align with our strategic goals.
• Your role will also involve managing health and safety compliance, equipment procurement, and data protection, ensuring our operations support our remote working model effectively.

About Surviving Economic Abuse:

At Surviving Economic Abuse, we deal with one of society’s biggest issues. Last year, 5.5 million UK women reported that a current or former partner had controlled their economic resources – money and the things it can buy such as food, clothing, transportation, and housing. Through economic control, abusers limit women’s freedom, they steal their futures, and, in far too many cases, they take their lives. Yet too few people are aware of economic abuse – even those who experience it. We are the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. The speed and scale of our growth since 2017 are evidence of how much we are needed. We may be young, but we are already creating big waves.

What We Offer You:

• Remote working with occasional travel for team events
• Competitive salary
• 25 days of annual leave plus (pro rata) plus bank holidays
• 5 'Wellbeing Days' (pro rata)
• Enhanced maternity and paternity pay
• Pension scheme, with 3% employer contribution.
• Employee Assistance Programme (EAP) offering free, confidential advice or support with any personal or work related concerns.
• Reflective practice
• Opportunities for personal and professional growth in a supportive and innovative environment.

How to Apply:

If you are passionate about making a difference and think you have the right skills and enthusiasm for the job, please apply via our website. Interviews will be held online week commencing Monday 1st July 2024. 

Surviving Economic Abuse is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from black and minoritised women and disabled applicants who are under represented at SEA.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

An exciting opportunity has arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function community fundraising and events currently accounting for nearly a quarter of the charity’s overall voluntary income.

We’re now looking for an events officer to play a key role within the team. You’ll lead on the delivery of a range of events including runs, triathlons, cycles, treks and overseas challenges, with a focus on growing income and engagement. Your role will also help to drive us forward as the go-to charity for challenge events by providing an excellent supporter experience.

About you 

We’re looking for someone with a real drive and a passion for charity events fundraising. You’ll be delivering your own portfolio of events including recruitment of participants, development of supporter journeys and stewardship communications to meet net income and supporter retention targets.

We’re a dedicated team with our supporters at the heart of what we do. If you have experience and interest in delivering events and building relationships with supporters, then this could be the role for you.

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London or Glasgow office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home. 

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact The Breast Cancer Now Recruitment Team in the first instance.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Friday 21 June 2024 

Interview date Week commencing 1 July 2024 

Job description

Background

Bipolar UK is the only national charity dedicated to empowering individuals and families affected by bipolar. Peer support is at the core of our work. We empower approximately 1,000 people a month to stay well - and we have the ambition to reach thousands more.

Bipolar does not discriminate on the grounds of sex, gender, age, ethnicity, race or background, consequently it affects everyone, and we estimate that one million people in the UK live with the condition many of whom remain undiagnosed, that's 1 in 50.  The condition also increases the risk of suicide by 20 times.  Bipolar impacts on relationships, missed milestones for young people with their peers, education, economic stability and employment, and creates social and economic problems and debt for those affected through symptomatic overspending.  Therefore, Bipolar UK are working hard to improve diagnosis times and support pathways to enable individuals affected by the condition to live well and fulfil their potential. At the heart of this is our peer support enabling our community to access tools and support to manage their condition.

About the role:

Bipolar UK is delighted to have this post funded through a new grant and we are seeking to recruit a Senior Peer Support Officer to work 3-days per week.

We are looking for an experienced person who is familiar with peer support and lived experience models to support and engage members of our London community who are affected by bipolar from a range of backgrounds.

Your role will include managing volunteers, increasing engagement in local existing support groups and developing new ones.  Working with our self-management trainers to run psycho-education courses.  The role will require you to work across London both online via Teams and Zoom and in-person.

This new post is an exciting addition to our team as we are seeking to increase awareness across racialised and minoritised communities and improve access to peer support for people affected by bipolar commencing with a new steering group.

Bipolar UK is committed to equality and diversity, and we welcome applications from anyone who would like to join a growing organisation with big ambitions and an inclusive approach without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems.

We look forward to hearing from you.

Exciting Job Opportunity: Project Support Officer with the VCS Alliance

Are you passionate about making a difference in the community? Do you thrive in dynamic environments where your organisational skills and proactive attitude can shine? If so, the VCS Alliance wants you to join our team as a Project Support Officer!

About Us:

At the VCS Alliance, we are committed to empowering communities and driving positive change through our diverse range of projects and initiatives. We work in partnerhip with our cross-sector colleagues, to develop exciting, innovative and ground breaking responses to community health needs, and support our diverse voluntary and community sector organisations to put these exciting programmes into action.

Basic Requirements of Post:
As part of this role you will be required to work and travel across the Bradford District and Craven. While the VCS Alliance supports hybrid working, there is an expectation that you will be in the office for at least two days per week.

Purpose of the Post:

As a Project Support Officer, you will be at the heart of our mission, providing vital support to our project managers and teams:

• Providing essential support to project leads to ensure effective delivery of our projects.
• Providing general support to all our staff across the VCS Alliance to ensure our work can run smoothly and effectively.

Duties and Responsibilities 

• Support the Project Leads to arrange meetings. 
• Take minutes and actions during meetings.
• Update relevant action logs following meetings.
• Working with the relevant staff to ensure invoices are processed promptly.
• Assist in developing marketing materials.
• Post regular updates on the VCS Alliance website and social media.
• Support to plan and run events.
• Handle administrative tasks such as printing, filing, ordering refreshments, record keeping. 
• Support Project Leads to collate and input monitoring information.
• Support Project Leads to prepare reports and progress updates.
• Monitor office inventory.
• Respond to enquiries via phone, email and drop-ins.
• Work with colleagues to develop newsletters, mailing and website updates.
• Complete any other relevant administrative tasks. 

General Requirements 

• Undertake personal training as required.
• Attend regular supervision sessions and staff meetings.
• Support general VCSA administration by handling inquiries via the telephone, email and drop-ins. 
• Provide relevant information for VCSA’s newsletter/s, mailings, website and social media 
• Comply with all organisational policies and procedures. 
• Promote VCSA with all stakeholders during the duties of your work. 
• Undertake any other duties prescribed by your line manager. 

Why Join Us?

• Impact: Be part of meaningful health programmes that make a tangible difference in communities.
• Growth: Opportunities for professional development and career advancement within the organisation.
• Team Spirit: Work with a passionate, supportive, and collaborative team dedicated to making positive change.
• Innovation: Engage in a dynamic environment where new ideas are encouraged and celebrated.

Benefits:
28 days annual leave per year (Pro Rata) plus Bank Holidays, and additional day of leave for your birthday. Employee Assistance Programme, hybrid working, workplace pension, opportunities for professional development and free office parking.

Ready to Join Us?

If you're excited about the prospect of contributing to impactful projects and being part of a dynamic, forward-thinking team, we want to hear from you! Apply today to embark on a rewarding journey with the VCS Alliance.

Beat is the UK’s eating disorder charity. We are looking a new Individual Giving Lead to support our passionate and ambitious team. 

This is an excellent opportunity for proactive candidate with experience working within Individual Giving to work in a growing area of the charity. With a varied workload you will help secure a crucial share of the income for the team which will enable us to help more people than ever before.

One of the most rewarding aspects of the role is the opportunity to share our supporter stories to inspire and engage our donors to continue or begin their journey with Beat. Candidates with the personability to work with people, with a positive attitude and ability to empathise with stakeholders will do well in this role.

Prospectus is delighted to be partnering with The Postal Museum, in the recruitment of their new Head of Marketing and Development. The Postal Museum is one of the newest and most exciting museums in London. It opened in 2017 and the museum is already established as a must-visit destination with award-winning experiences and marketing campaigns. Alongside hands-on exhibitions exploring over 500 years of British social and communications history, visitors can experience a subterranean ride through the tunnels of the old Post Office Underground Railway – Mail Rail. The museum welcomes over 160,000 visitors and its online content reaches a million users a year. This position is offered as a permanent, full-time position and will report to the CEO.

As the Head of Marketing & Development, you will be responsible for bringing the brand of The Postal Museum to life in new and innovative ways to reach ambitious admission and visitor targets -  across all marketing channels, press and media, and in all communications to engage their varied audiences. Additionally, you will be responsible for driving individual giving and developing corporate support for the museum.This is a strategic leadership role, in which you will be sitting on The Postal Museum’s Executive Management team. You will be responsible for achieving the organisation’s admissions income and visitor number targets and building its profile externally. This role oversees all marketing, PR, digital, internal communication, branding activity and fundraising efforts focussed on individuals and Corporates undertaken across the organisation. This is an exciting time to join the museum, as it begins to plan for two important anniversaries in 2027, 10 years since the museum opened and 100 years since Mail Rail first began operation.

Marketing of the museum is at the heart of the job, and good experience is needed for that function. It is not necessary to have direct experience of managing a development role if you have had experience of working on fundraising campaigns or with fundraising colleagues. The Postal Museum is a young museum with developing practice and so, they are more interested in recruiting someone with the enthusiasm, work ethic and curiosity to develop in their career than someone who knows everything about marketing and development but cannot think beyond that. The ideal candidate will have extensive experience of working at a senior level in a marketing or communications role, together with experience of developing, implementing, and delivering PR, Digital, and Marketing strategies to achieve sales targets. You will have experience delivering successful integrated marketing campaigns with demonstrable ROI, and a proven ability to motivate and lead teams, advise, and influence senior colleagues. You should have experience of building and managing a brand, as well as building and managing relationships with media contacts, partner organisations, stakeholders, and agencies.

To apply, please submit your CV and Supporting Statement explaining how you meet the requirements of the position in detail. Following your application, you may be contacted by Prospectus for an informal discussion and be asked to provide further information to assist with this recruitment process. Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community, including those with lived experience. We invest in your journey as a candidate and are committed to supporting you in your application.

Role outline: Managing the deployment and maintenance of Repowering’s low-carbon infrastructure, leading the Community Retrofit team 

Contract: Full-time role with probation period of 3 months.

Salary: £49-55k

Location: Primarily Repowering London’s office in Brixton, with option of partial working from home. Minimum of 3 days per week must be spent in the Repowering London office. Support will be provided for remote/home working if you need it. 

Application process: CV, cover letter and interview. 

Closing date: 23rd June 2024

About the role:

We are looking for an experienced and self-motivated person with experience of low carbon retrofit, asset management, and business development to join Repowering London’s growing team. You will be a core part of our mission to tackle climate change and move towards a more inclusive and sustainable future. 

This will be a high-profile role within the executive team of a nationally significant social enterprise that is at the leading edge of urban community energy, with significant ambitions for scale and impact. You will work alongside the Executive Team with shared responsibility for setting and realising the organisation’s goals, strategic priorities, and business plan. 

Community Retrofit is a place-based approach to decarbonisation and community development, that creates low-carbon infrastructure, which is technically integrated at a local level, and provides direct benefits to local communities, for example through community ownership, affordable energy supply, or high-quality jobs.

You will be responsible for leading the Community Retrofit team. The team currently encompasses seven staff working across domestic and non-domestic:

• Rooftop solar installations

• Communal heat networks 

• Retrofit assessment and coordination 

• Data collection and analysis 

• Asset management 

Rooftop solar is the most established asset type deployed by Repowering, with installations dating to 2013. Retrofit assessment and coordination services started in 2023, and communal heat network investments are expected in 2025.

You will be responsible for ensuring high quality installations of low carbon assets that perform as forecast.

You will lead the development of improvements to our processes for evaluating potential sites and deploying and maintaining low carbon assets and retrofit measures. 

The role will require ongoing refinement of Repowering’s community retrofit offer to community groups, building owners and public bodies such as Local Authorities, and support the growth of long-term partnerships with our stakeholders, including supply chain partners.

In particular, working with the Repowering executive team you will support the incubation of a suite of a finance offers that allow a wider range of households, businesses and communities to participate in community retrofit. 

You will also support Repowering’s work to increase employment opportunities for young people in the low carbon sector, through how we structure our procurement for installations and by the training programmes we run in-house and with partners.

The Community Retrofit Team is one of Repowering’s four key teams, which include Communities, Energy Supply, and Core Operations. Each of these teams supports the work of the others and ongoing coordination and communication will be an important part of the role to maximise the opportunities for learning and innovation across the organisation.

About Repowering London

Repowering London is an award-winning social enterprise developing clean energy for urban communities. A community development organisation, we enable local communities to plan, fund, build and benefit from clean energy and energy efficiency projects across buildings. We help people see how they can make a real difference.

We are UK's most experienced urban community energy innovator with a successful track record of working in partnership with major London councils and national funders for the last ten years.

Our clean energy local ownership model is scalable and strengthens communities by delivering clean energy hand in hand with a range of long-term local services and benefits – from skills training to lower energy bills and generating funds for local investment.

Our vision is for every town and city in the UK to benefit from locally owned clean energy solutions. We believe that urban buildings can be transformed into intelligent, efficient, clean power hubs, providing substantial economic, social and environmental benefits. Energy security can become the norm, inequality and fuel poverty a thing of the past.

As a place to work, Repowering London has a strong culture of personal respect and integrity. We have a talented and diverse team, and we have all made the choice to be part of positive solutions to the collective challenges we face. We aim to create a supportive and empowering working environment, with high levels of collaboration, team support, and personal and professional development.

Person specification

The right candidate will have a high level of technical due diligence, project management and business development experience, with a track record in leading successful teams. This is particularly important as Repowering London is in a growth phase and is expected to expand significantly in the coming years. You will be comfortable working collaboratively and managing a number of staff and external contractors, as well as building and maintaining relationships with key stakeholders.

As this role is at the most senior level of the organisation, it provides an opportunity to shape business development and long-term strategy. Experience of commercial service delivery will be key to creating a sustainable platform for Community Retrofit.

For this role, we will be looking for and assessing candidates on the following:

• Exceptional leadership skills to lead a growing team and manage a portfolio of projects

• Experience of asset deployment and maintenance in the construction, retrofit or renewable energy sectors

• Track record of developing and growing a commercial service or product

• Formal training in engineering, architecture or quantity surveying

• Experience of managing multi-partner projects, that may include academia, technical experts, contractors and local government

• Analytical skills to interpret data and financial models

• Excellent written and oral communications skills and confidence in presenting to a wide range of audiences

• Interest in community retrofit as a concept and strategy

• Capacity to self-reflect on performance, proactively problem-solve and welcome feedback on performance

The following are not essential for the role but would be good to have:

• Experience of publicly funded grant schemes or loan finance

• Experience of energy services and supply contracts

• Experience of customer journey development, using digital platforms

• Understanding of PAS2035 requirements

• Experience of building energy modelling, such as SAP or PHPP

• Accreditation as a retrofit coordinator or assessor

• Familiarity with Notion, MS Project or other collaborative project management tools

Repowering London’s Employee Value Proposition

 At Repowering London we want everyone to feel valued and have the opportunity to develop your skills and experience.  We offer support and work-based training to support you in your role.

Skills development is not just limited to your role at Repowering London and as an organisation we want to support employees to pursue opportunities outside of work which will broaden skills and networks.

Our team is diverse, and we recognise that everyone has responsibilities and interests outside of work, whether it is caring for family, studying, volunteering or taking time out. Repowering London want to support employees and give them the time to spend time on the things that are important to them.  Our Flexi Time Policy and Volunteering Policy provide scope for ad hoc, short-term arrangements, and our Unpaid Leave Policy provides an option for those who need to take time away from work for an extended period.

Repowering London is committed to providing equal opportunities for all applicants regardless of their background. We value diversity whilst recognising that accessing employment has different challenges for different people. We encourage applications from Black, Asian and minority ethnic people; people who identify as having a disability; people from the LGBT+ community; and people who identify as working class (or have done in the past). If you would like to have an informal chat before applying, please get in touch – we would be very happy to talk to you.

Southmead Hospital Charity is looking for a detail-oriented Database Insight Officer who has experience working with Raiser’s Edge NXT CRM or other relational databases. This role will support the charity as we continue to use data to inform our business planning and will have ongoing responsibility for our database and supporting information flows for teams to improve insight management. 

The post holder will also be responsible for processing all donations received by the Charity across a range of platforms, coupled with the successful monthly reconciliation between the fundraising database and the charity bank account.

This role is ideal for someone who is methodical, enjoys working with data and has experience maintaining a database. Our Data Insight Officer will work across all areas and create insight reports for all our teams, including fundraising and marketing to inform public fundraising appeals and marketing communications. 

About us

We are an award-wining and fast-growing local charity with an established reputation for making a real difference in our community. We run Outside the Box, providing a wide range of opportunities for people with a learning disability and a CQC registered homecare company, Carers and Companions, providing home and community services for elderly people and those with disabilities, learning disabilities and health conditions.

We are a registered charity and social enterprise. We operate as a business, with a professional approach to delivering our mission of positively changing the lives of the people that we serve.

Since our establishment in 2013 we have achieved significant growth and a leading reputation as an innovative organisation. From small beginnings, we now have a turnover of c. £1 million, employ over 50 people, provide support to over 100 people each week and our community café has a large and loyal customer base.  We continue to innovate and grow attracting new clients, customers, employees and community partnerships.

The charity was awarded the Social Investment Award 2021, run by Social Enterprise Yorkshire and Humber, with the judges commenting that we are:

“...a small but mighty organisation with so much passion and enthusiasm to make a real difference for their community”.

To support and help drive our continued development we now need to strengthen our central, ‘corporate’ services for the charity and its constituent business operations.  These services span HR, finance, management information, compliance, systems and ICT, premises and administration together with project management as required. We have created a new role, Business Support Manager, to lead this step-up in our central services.

The role

The Business Support Manager will lead the development and delivery of best quality, highly responsive business support services helping to ensure administrative excellence, smart systems and processes and fully compliant operations across the organisation. 

Working to the CEO and with the wider management team, the Business Support Manager will play a pivotal role in overseeing and coordinating central services for the charity. You will manage multiple administrative and business functions delivering great service to internal customers in areas spanning: core finance and performance management processes and systems; HR including staff recruitment, induction and workforce development; building and IT management; and quality, compliance and governance including overseeing policies, procedures and documentation. Developing and delivering more efficient, streamlined office operations and workflows for our central administration and operations support is a key focus for the role.

There is real scope, as we continue to grow, to develop both the job role and your own career progression. 

About you

You will be highly organised, efficient and proactive and have:

· At least 3 years experience in a relevant business support/finance administration role

· Excellent financial and administrative skills including expert working knowledge of finance and accounting packages e.g. Quickbooks, Sage and processes e.g. invoicing, debt, monthly, quarterly and annual management finance and accounts, P&Ls

· Exceptional attention to detail

· Strong IT knowledge and capability

· Great analytical, problem-solving and interpersonal skills

· Understanding of best practice HR administration

· Line management experience 

· Knowledge/understanding of corporate/charity governance desirable.

 

Please click on the 'Quick Apply' button to access the Application Pack and to submit your application.

We are open to this being a 4-day per week role for the right candidate.

Candidates must have permission to work in the UK. Unfortunately, we are unable to sponsor visa applications.

Location: Home-based within 90 minutes travel of Central London, with occasional national and international travel  

Contract: Full-time for ~six months (July-December 2024), with possibility of extension dependent on funding

Reporting to: Head of Communications and Engagement

Salary: £28,000 p/a 

Additional benefits: 30 days annual leave plus public holidays, generous pension contribution, life assurance and access to an employee assistance programme  

Summary of role 

Reporting to the Head of Communications and Engagement, this role will provide critical support during a busy period, until the end of 2024.

Broad communications and engagement tasks range from content creation, maintaining project plans and records, handling logistics and the creation of communications materials for events, to processing membership applications and assisting with a new youth campaign.

Additionally, the role involves providing occasional executive assistance to the Executive Director and Chief Operating Officer. 

A key focus for the organisation during this time will be on the successful delivery of the 2024 Global Summit in the United Arab Emirates (UAE) on 4-5 December. The 2024 Global Summit is a high-profile event involving numerous stakeholders, including senior officials from government, private sector, and civil society organizations worldwide. 

This remote position is based in the UK, with occasional travel to Central London and travel to the UAE in early December 2024.

The ideal candidate should be proactive, passionate about project management and communication, quick to learn, and have excellent attention to detail. This opportunity is also a great way to gain experience in communications while focusing on logistics and coordination.

About WeProtect Global Alliance 

The internet was not created with children in mind and can be unsafe for children to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.   

Our Alliance’s geographical reach is unprecedented: 102 countries are members along with 73 private sector companies, 113 civil society and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on our website.

WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is guided by an influential Global Policy Board. 

Job description 

Overall purpose of role 

Key responsibilities include: 

1. Broad support to the Communications and Engagement team, including: 

• Helping draft content for the Alliance newsletter, website and social media. 

• Supporting delivery of online webinars and roundtables, managing registrations and following up on enquiries. 

• Completing due diligence checks on new membership applications. 

• Supporting the update of key membership information and presentations. 

• Supporting delivery of a participation roundtable of our members.

• Supporting delivery of a youth campaign, providing project support and liaison with external stakeholders.

2. Event coordination tasks, including supporting the successful delivery of our 2024 Global Summit: 

• Maintaining events project plans and liaising across teams to ensure tasks, activities and deliverables are captured, up-to-date and accurate. 

• Collating content including delegate information packs, programme content and other collateral, liaising across the team and with Alliance members and external suppliers. 

• Tracking and monitoring enquiries about the Summit and coordinating responses. 

• Ensuring our CRM is kept up to date with accurate contact details and is GDPR compliant. 

• Supporting in setting up of and managing event registration including responding to registration queries, processing registrations, monitor registrations and escalate queries as necessary.

The role will also provide occasional administrative support to the Executive Director and Chief Operating Officer (~10% of the role’s time). This will include supporting diary management, booking travel, taking meeting notes, collating papers and briefs, and assisting with general administrative support on tasks, as required.

If time allows, the role may also be required to support other team projects across the Alliance Secretariat. 

Wider organisational responsibilities  

• Commit to the mission and values of WeProtect Global Alliance, putting these at the forefront of all work and actions. 

• Ensure that a commitment to diversity, equity and inclusion is reflected in all work.  

• Comply with all organisational codes, policies and processes. 

• Attend and actively participate in regular line management check-ins and whole team meetings, preparing updates and discussion topics, as necessary. 

• Prepare and deliver reports for SMT members, as necessary. 

• Ensure that the CRM, project management documents, impact measurement tracking and other internal databases are kept fully up to date. 

• Commit to ongoing personal development and learning. 

• Travel locally, nationally and internationally for work events. 

• Fulfil any other reasonable requests to support the best interests of WeProtect Global Alliance. 

Person Specification 

Essential skills, experience and knowledge

• A minimum of two years’ experience working in a similar role. 

• Project administration experience. 

• Strong communications skills, with native English language proficiency. 

• Experience working with detailed project management plans. 

• Excellent drafting and editing skills for a range of formats, including for articles, briefings, and reports, with a keen eye for attention to detail. 

• Strong organisational skills, including ability to work to tight deadlines and prioritise workloads. 

• Strong interpersonal skills, with a friendly and professional demeanour. 

• High attention to detail and accuracy in data entry. 

• Able to work independently and as part of a small team. 

• The right to work in the UK. 

Desirable skills, experience and knowledge

• Prior event organisation experience. 

• Prior experience of working with newsletter programmes, content management systems such as WordPress as well as design programmes such as Canva or Adobe Express/InDesign. 

• Fluency in another language. 

Diversity, inclusion and equity 

We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups.  

Safeguarding and values 

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.  

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are:  

• Empowerment – collaboration, innovation, challenge 

• Accountability – responsibility, delivery, safeguarding 

• Respect – honesty, feedback, inclusion 

Job Description: Fundraiser Manager 

Reports to: Chief Executive

Location: Woking, Surrey (Hybrid)

Hours of work: Full-time: 35 hours per week.

(For the right candidate, part-time hours would be considered).

Full-time salary: £40k per annum 

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.

The role:

This is an exciting opportunity for an experienced Community/Events fundraiser, who has a passion for the cause of homelessness. You will continue to build a sustainable Events & Community fundraising programme. The role will involve building relationships with donors and fundraisers to increase income from corporates, individuals, and legacies. 

This role plays a pivotal role in growing York Road Project’s voluntary income as well as raising awareness and brand recognition in our local area. 

Key Responsibilities:

• Work closely with the Chief Executive and Fundraising sub-committee to develop and implement a fundraising strategy and execution plan that meet the organisation's income targets.

• Support the Chief Executive in building relationships with major donors.

• Proactively seek out and develop new funding opportunities, with an emphasis on chasing opportunities for long-term and unrestricted income. 

• Develop a York Road Project annual fundraising event/campaign, overseeing all administrative tasks, such as mailing list preparation, guest lists, and distribution on campaign items.

• Promote ‘challenge events’ (such as the Surrey Half Marathon) and encourage supporters to take part.

• Encourage supporters to leave legacies in their wills to support the work of the organisation.

• Collaborate with other colleagues and trustees to ensure a coordinated approach to fundraising.

• Accurately record and manage donor data, keeping records up-to-date and GDPR compliant.

• Promote the idea of regular donations to our ad-hoc donors.

• Stay current on fundraising trends and techniques, act as the charity’s thought-leading expert, and drive these trends and techniques into the organisation's fundraising activities.

• Ensure that all fundraising activities comply with relevant regulation and ethical 

standards; for example, The Fundraising Regulator, The Charity Commission etc.

• Create marketing and promotional material in accordance with York Road Project branding, to support fundraising activities as required.

• Develop a volunteer program to enhance community involvement and contribute to the achievement of organisational objectives. These activities will be fundraising related, in order to engage local businesses.

• Identify opportunities to develop funding support from companies and organisations to elicit support (at local, regional, and national levels).

• Manage low risk press releases and enquiries.

• Create content for social media (and other digital channels) while always ensuring consistency in line with brand guidelines. 

• Plan and drive digital campaigns including Small Charity Week and World Homeless Day.

Key Skills and Qualifications:

• Results-driven individual.

• Ability to build and maintain relationships with a wide and diverse set of stakeholders.

• Exceptional interpersonal skills and supporter care.

• Proven community fundraising experience.

• A motivated individual whose values align with our mission to defeat homelessness.

• Strong organisational and project management abilities.

• Creative thinker and problem-solver.

• Familiarity with fundraising regulations and best practices.

• Effective communication skills with the ability to write compelling fundraising material.

• Proactive, flexible, and a collaborative team player.

• Local area and community network knowledge is a plus.

• Strong learning mindset that reflects on challenges and growth points for continuous improvement.

• Data-driven in assessing the impact of fundraising efforts, guiding informed decisions for improvement.

Benefits

• 24 days annual leave plus bank holidays (rising after one year).

• Pension Scheme.

• Birthday Leave.

• Medicash Healthcare scheme.

• Professional development opportunities.

Role Title:  Supporter Communications Specialist

Salary:  Band C-£35,747

Location: Chard, Somerset, UK - Hybrid

Tenure:  Fixed Term (Until the end of February 2025)

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty.    As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.   

Are you a keen advocate of women and girls’ rights in emergencies? 

Are you able to select and use stories and images to meet the needs of multiple audiences such as supporters line with AAUKs values of sharing power?

Can you create compelling copy for various fundraising and marketing materials, both offline and digital?

Could you collaborate with other teams to share information and deliver an integrated supporter journey?

Then we'd love to hear from you! 

ActionAid UK is seeking a passionate and dedicated Supporter Communications Specialist to join our dynamic and values-driven team. This is a unique opportunity to be part of an organisation committed to working for the rights of women and girls, with a strong focus on feminist principles, safeguarding, and becoming an anti-racist decolonised INGO.

In this role, you will be responsible for creating and managing content. You must have a willingness to travel internationally and be able to handle complex relationships and drive change within your role. You will play a crucial role in monitoring and assessing the performance of our overseas programs in relation to report content, child messages, and other supporter communications. Your expertise in Direct Marketing programs, particularly Child Sponsorship, will be utilized to develop innovative direct marketing programmes,  internal skills and awareness of this key organisational product. You will also have the opportunity to showcase the impact of our work through internal communications, such as staff briefings.

In this role, you will also have the chance to work with a wide range of channels and activities, including digital, mail, and telephone, to create supporter-focused communications that create an emotional connection with our supporters. You will use your deep knowledge and expertise to assess and select content that best represents AAUK and our development achievements. Additionally, you will be responsible for creating compelling and high-quality final copy for our Child Sponsorship, Next Step, and Regular Giving programs.

  Key Responsibilities:

- Select and use stories and images to meet the needs of supporters and supporter journeys
- Create compelling copy for various fundraising and marketing materials, both offline and digital
- Continually improve your digital skills and knowledge within the working environment
- Manage supporter feedback journeys and make decisions about audience-appropriate content
- Plan and manage workload timelines to meet deadlines and KPIs
- Develop appropriate communications to support emergencies
- Collaborate with other teams to share information and deliver an integrated supporter journey

Key Requirements:

- Experience in creating offline and digital materials for fundraising and marketing
- Strong project management skills and ability to work under pressure and on your own initiative
- Excellent copywriting and proofreading skills
- Ability to communicate diplomatically and negotiate effectively
- Experience working with diverse stakeholders
- Strong interpersonal skills and ability
 

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer. 

Additional Information: 

Diversity, Equality, Inclusion and Belonging: 

Diversity, Inclusion and Belonging are key to our organisational culture.  We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees.  We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities. 

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role. 

Referencing and Safeguarding: 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices: 

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.   

ActionAid UK has a hybrid working policy for many of our roles.  The requirement will vary from team to team and the responsibilities of individual roles.  As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.”  Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.   

Please note that ActionAid UK does not offer fully remote working options.  We encourage you to discuss hybrid working expectations at interview. 

Recruitment Processes: 

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.   

If we receive a very high response, we may close the vacancy early and will not accept further submissions.  

Title: Head of Operations

Contract type: Fixed term, maternity cover (July 2024 – May 2025) 

Hours: 0.8 FTE (4 days per week) 

Salary: £46,400 (£58,000 FTE) 

Reports to: CEO 

Manages: Studio Managers (Bloomsbury & Deptford), Events and Venue Coordinator, Event Manager (freelance), Youth and Community Producer (freelance) 

MAIN PURPOSE OF THE JOB: 

As a key member of the leadership team, the Head of Operations (HOO) plays a vital role in the development and delivery of Cockpit’s strategic plan, working closely with the Chief Executive. The HOO will ensure operational excellence, site optimisation in Bloomsbury and Deptford and lead on property strategy. The role encompasses oversight of the maker community, management of IT systems, leading on HR and responsibility for health and safety compliance.

This role would suit an entrepreneurial self-starter with demonstrable experience in property and building management, project management, budget and fiscal control, HR and team management. Knowledge of planning, business and charity financing, leasehold and landlord-tenant legislation is desirable.  The role requires strong negotiation skills and the ability to exert influence and maintain critical relationships. It requires a keen focus on delivery and detail as well as the ability to retain big picture perspectives.  Exemplary communication skills and the ability to manage multiple priorities are essential. 

MAIN DUTIES: 

1 PROPERTY AND BUILDING MANAGEMENT 

Cockpit has two sites in Deptford and Bloomsbury. At each site, a Studio Manager has responsibility for the day-to-day running of the sites and liaison with makers.  The Studio Managers will report to the HOO who will coordinate, plan and/or oversee all the practical management of the buildings including repairs and maintenance; alterations and refurbishments; space allocations and use of space; health and safety; tenant/maker welfare/support etc. 

The HOO will manage the Studio complexes to ensure they meet the requirements of the charity and resident makers while ensuring commercial optimisation.

The HOO will ensure efficient use of space and consider charitable and commercial objectives when setting prices and rates to ensure a balanced outcome.  The HOO is responsible for ensuring compliance on all aspects of Health and Safety, insurance and risk assessment. 

The HOO is responsible for project managing all future real estate projects from inception to completion. They will ensure that sufficient resources, budgets and expertise are in place for such projects. The HOO will sit on Cockpit’s Property Committee. 

2 LEASES, INSURANCE, LEGAL, RATES AND LA 

With oversight from the CEO and Board, and relevant legal advice, the HOO will manage leasehold negotiations with Cockpit’s landlord, Camden Council.  The HOO will report on such matters to the Property committee of the Board.

Working with the CEO, the HOO will manage licences issued to studio holders developing pricing structures and documentation that reflect Cockpits charitable aims and commercial objectives. 

Working with the CEO, the HOO will set hire rates, rentals and other pricing related to Cockpits spaces and services in line with Cockpit’s charitable aims and commercial objectives. They will be responsible for issuing associated contracts and licences. 

The HOO will oversee all insurance requirements and ensure that terms required are met.  The HOO will oversee legal compliance issues in collaboration with the CEO and as directed. 

The HOO will maintain good relationships with Local Authorities and be responsible for monitoring and overseeing all rates or other levies in relation to the buildings or the charity itself. 

3 COMMERCIAL EVOLUTION AND PROJECTS  

The HOO will take an active leadership role in developing and delivering commercial opportunities for the charity in line with its charitable objectives and the strategic plan.  The HOO will lead on the strategy for development of space and venue hire, tours, better utilisation of space, and AV studio hire. The HOO will evaluate commercial opportunities/risks and will manage the delivery and ultimate running of such spaces. 

The HOO will also oversee the successful delivery and oversight of the cafe operator in Deptford.

4 LIVE EVENTS  

The HOO will actively contribute to the creative development of Cockpit events, including but not limited to Open Studios. They will be responsible for the operational planning and timely delivery of the events including budget management. The Event Manager and Events Coordinator will report into the HOO on all relevant events.

The HOO will be responsible for ensuring there is clear post event reporting from all departments, and that this is tracked year on year to ensure it informs future strategy, budgets and investment.

5 YOUTH AND COMMUNITY 

Working with the CEO, HOO is responsible for overseeing Cockpit’s Youth and Community activities. They will be responsible for the recruitment and management of the producer, as well as overseeing budgets. The HOO will oversee the programming of any Youth & Community activities across the year and ensure these are aligned to the charities objectives and are properly funded. They will work closely with the Head of Development and Youth and Community Producer to ensure Cockpit targets the correct funding bids and works with the correct partners to deliver impactful programmes in a cost-effective manner. 

6 IT and DATA MANAGEMENT 

The HOO is responsible for managing Cockpit’s external IT consultant to ensure that all hardware and software bought and used by the charity is up-to-date, efficient, cost effective, secure and suitable for the charity’s activities. 

The HOO is responsible for overseeing all software and digital upgrades including but not limited to the charity’s CRM, cloud-based services and future automation.

7 DATA AND GDPR 

The HOO will play a central role in the planning and correct implementation of any data programme for Cockpit. This will be in close collaboration with the Head of Marketing and Digital and the CEO.

The HOO is responsible for GDPR for Cockpit and will take on responsibility for compliance and other copyright or legal practices in relation to safe data management, firewall implementation, working closely with the Head of Marketing and Digital on these matters.

8 COMPLIANCE, RISK REGISTER, HANDBOOKS, HR 

The HOO has line management responsibility for the Deptford and Bloomsbury Studio Managers, Events and Venue Coordinator, Event Manager, Youth and Community Producer and overall responsibility for Cockpit’s HR function. 

The HOO will take responsibility for ensuring compliant staff practices in relation to up-to-date staff contracts, health and safety, maternity and all other relevant HR matters.  In association with the CEO and Financial Controller, the HOO will manage and record annual leave. 

The HOO will work with the Studio Managers to ensure good Maker welfare and be responsible for policies that result in positive outcomes in relation to the Cockpit community. 
 

The HOO will liaise with the CEO and advise on risks in the HR area and will sit on the People Committee of Cockpit.

The HOO will evaluate when HR risk requires external advice and will agree any necessary actions with CEO. 

The HOO will be responsible for the Staff Handbook, The Trustee Handbook, Maker Welcome Pack/Handbooks and all relevant compliance materials for updating and circulation, including all company policies.

Working with the CEO, the HOO will manage the Risk Register and update the Board in a timely manner on any pertinent and impending changes to that with the potential to impact the charity. The HOO will be a member of the Finance, Audit and Risk Committee (FARCo) of Cockpit.

The HOO will take on responsibility for recruitment practices and onboarding activities for new employees, contractors and trustees. 

The HOO will oversee the performance review process, coordinate staff training and be responsible for the training budget. 

9 DIVERSITY AND INCLUSION 

In conjunction with the CEO, the HOO will oversee and implement policies that foster and reflect the charity’s commitment to diversity and inclusion.  This may include managing new and existing initiatives, updating policies and undertaking formal reviews.  The HOO will champion Cockpit’s diversity objectives at the Board’s People Committee (PeCo). 

10 COMMITTEES AND BOARD 

The HOO will provide a support role to the CEO on preparation of Board papers and reports.  The HOO will coordinate committee meeting dates and circulate them to the members appropriately, with administrative support.  The HOO will oversee the minutes for all meetings, working with an external minute taker. The HOO may maintain activity lists and will work with the CEO and the Board of Trustees to ensure exceptional Governance.

11 CEO DEPUTISATION  

The HOO will support the CEO as needed and may, on occasion, be asked to provide support to the Board of Trustees and the Chair. 

PERSON SPECIFICATION 

Essential knowledge, skills and experience 

• Substantial experience in a similar role with senior responsibility for all aspects of operations 

• Sound expertise in property management and building management

• Excellent organisational skills including effective planning, prioritisation, risk management, and reporting

• Good financial management skills: budget setting, control, monitoring and resource management 

• Events management skills and experience 

• Experience of negotiating with, contracting and managing external suppliers to ensure high quality delivery 

• High-level people management skills, experience of managing a team, and knowledge of sound HR practices 

• Experience of working in a charity or social enterprise and working with a Board of Trustees 

• Strong written and verbal communication skills 

Desirable knowledge, skills and experience 
 

• Knowledge or experience of craft, design, fashion and/or the wider creative industries 

• Experience of building commercial or community/creative partnerships 

• Experience or knowledge of fundraising

Essential qualities and attributes 

• Demonstrable commitment to equality, diversity and inclusion

• Entrepreneurial and solution-focused, with the ability to approach issues both flexibly and with creativity

• First-class attention to detail and high standards of professional conduct 

• Customer-focused, empathic approach, able to communicate and build professional relationships with a wide variety of people and to adapt delivery style as appropriate. 

• Affinity with Cockpit’s mission and values as a leading UK social enterprise enabling creative people to succeed.

• Self-starter with an ability to work positively as part of a small team

Applications due by: Midnight, 30th June 2024 

First Interviews (online): Tuesday 9th July 2024 

Second Interviews (in-person): Monday 15th July 2024 

Meridian Wellbeing

Senior Communications and Activities Lead

Pay & Pensions: £28,000 p.a. pro rata plus workplace pension contribution

Location: Meritage Centre, Church End, Hendon, NW4 4JT

Hours: 4 days, 30 hours a week (Based on FTE 37.5 hrs per week)

Term: 1 year (with possibility of extension)

Responsible to: CEO of Meridian Wellbeing

Reports to: Head of Operations

This role offers the potential for flexible working hours with a minimum of 2 days based in the office.

Meridian Wellbeing are looking for an experienced Marketing and Communications Lead to create marketing plans and to implement its development strategies across the organisation to support the digital delivery platform and physical activities for its wellbeing services. We seek applications from candidates with a proven track record in creating marketing plans focusing on social media, content creation and brand.

The successful candidate will work closely with all service teams to promote and enhance the awareness of our services through regular marketing and communications streams such as the weekly newsletter, promotion of physical activities and workshops, the online development of our digital platforms, and manage the organisation website.

As a member of the senior team, the successful candidate will work actively to contribute to the positive development of the organisation as a mental health and wellbeing hub, seek out and develop opportunities for partnership and to grow the organisation’s presence as a leading specialist mental health and wellbeing charity.

The post is for an initial 1-year period with the possibility of extension subject to funding.

The Role

The Marketing and Communications Lead will be responsible for the development of an effective marketing strategy to encourage participation and utilisation of digital platforms in the community to improve their wellbeing. They will have responsibility to manage the content on the website, social media platforms, promotional material and communication to beneficiaries and stakeholders, with the aim of establishing the leading digital platform for community-based wellbeing services.

We are looking for an enthusiastic team player with the ability to develop, build and drive a marketing strategy to meet the goals of the digital platform development. The post holder will have a high level of marketing and communications skills, attention to detail, able to work independently, and with the ability to build connections with diverse audiences in the commercial, public and voluntary sectors.

This is an excellent opportunity for the right candidate to apply and/or to further develop their skills in a vibrant and dynamic role. Working as part of a small and focused team, the Senior Communications and Activities Lead will lead on the promotion of the organisation’s brand, integrating and bringing together the collaborative work streams. The role will be integral in the continued development of a digital platform to improve access, and to raise awareness and conversion for our physical activities at our centre to achieve better outcomes for wellbeing services.

Main Duties and Responsibilities

· Create marketing plans for social media, content and brand

· Lead on the communications and marketing activities for the organisation

· Work closely with the CEO, Head of Operations and colleagues to devise and implement a

coherent marketing strategy bringing together the different services, activities and products developed by the organisation

· Work closely with the team to encourage greater uptake of the digital platform, physical activity and workshops programmes to improve access and connection with vulnerable adults from harder to reach communities

· Establish and maintain effective internal and external stakeholder relationships with regional and local press channels, as well as other communication agencies

· Update and support the creation of information and images on the website regularly

· Oversee marketing communications including promotional material and effective digital campaigns, and the weekly newsletter

· To coordinate all aspects of print production, design, proofing and distribution of all publications, leaflets, brochures and publicity material

· Provide administrative support for all media, social media, website and press related communications

· Provide administrative support for the activity and workshop programmes across the organisation, to promote, raise awareness and collect reporting data

· Ensuring copyright, collate images and proofing for both print and digital promotional material

· Maintain and update a library of publications, reports, stories and promotional material to archive and showcase the organisational development, and development of the digital platform

· Manage Google Analytics and social media reporting

General Duties:

· General administrative tasks as required of the work when necessary

· To adhere to all policies including equal opportunity and volunteer policies at all times

· Support the team in the promotion and running of events throughout the year

· Work with the team to support the recruitment and management of volunteers

· Attend and contribute to regular team meetings and supervision, as well as training sessions

· Carry out such other duties as deemed appropriate and may be reasonably required by the Head of Operations

PERSON SPECIFICATION

Essential Experience:

· Proven experience on content creation, social media marketing and branding

· A creative marketer with a good eye for design

· Experience of developing communications materials across broadcast, print and online communications channels

· Proven record on successful individual decision making from within a marketing role

· Ideas orientated to drive an agenda within their role

· Experience of working with databases and website building

· Experience of using and establishing online content management systems and databases to effectively collate and manage internal and external intelligence

Desirable Experience:

· Experience of working with business management platforms

· Experience of the voluntary sector and community work

· An understanding of key current health and social care organisations

Skills and Abilities:

· Excellent verbal and written communication skills with people of different backgrounds within a variety of settings

· Strong ability to organise and forward plan

· Ability to lead and drive tasks towards completion to meet tight deadlines

· Manage a substantial workload and work with initiative and independently

· Excellent interpersonal and communication skills

· Excellent standard of literacy and numeracy and IT competency

· High proficiency in skills, including Word, Excel and PowerPoint.

· Exceptional attention to detail

· Excellent teamwork and can-do attitude

Other requirements:

· An understanding of the importance of confidentiality, data protection and GDPR regulations

· An understanding of key current health and social care organisations

· Willingness to work flexibility and as per the demands of the role and organisation

Training:

A short period of training and induction will be given internally by your supervisors.

Please note that the job description is by no means an exhaustive list of the duties and responsibilities expected of a role. The post holder may be required to undertake additional duties that are broadly in line with the above responsibilities to assist with service delivery and other organisational matters. The post holder should also be prepared to have the flexibility to work weekends/holidays on occasion if doing so is necessary to achieve the fundamental job objectives.