Digital Content Assistant Jobs in Birmingham
Using Anonymous Recruitment
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Important - Due to volume of applications already received for this role, we expect we will be closing applications early. If you are interested in this role, we recommend applying as soon as possible. We will not be able to consider applications after the vacancy closes.
The Social Research Association (SRA) is an educational charity and membership organisation for social researchers, dedicated to advancing excellence in social research across the UK.
We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. To support these initiatives, we are looking for a Projects Officer to help implement new processes and improve engagement with our services.
The Administrative Assistant will provide essential support across multiple projects, including our new digital community platform, regional events, and board operations. This role is about keeping things organised, supporting smooth communication, and helping our members and partners engage with our services.
You should be comfortable using digital tools like Customer Relationship Management (CRM) and Content Management Systems (CMS) or online platforms as part of your work. You don’t need to be an expert, but you should be confident in navigating systems, keeping records updated, and helping others with basic queries. Above all, you should be eager to learn and ask questions. We are keen you get as much out of the next 18 months as we will. This is a new role for us – so we're excited to explore and shape it together.
Key Responsibilities
As Administrative Assistant you will support the organisation by maintaining the digital community platform, assisting members with access, and ensuring content is well-organised and engaging. You will help plan and coordinate regional events, facilitate member engagement, and support outreach efforts. Additionally, you'll provide support to the CEO, maintain project documentation, assist with communications, and handle data entry. The role also includes coordinating board meetings, preparing and distributing papers, taking minutes, and providing administrative support to the Board Chair.
You can read more detail about the job responsibilities in the downloadable job description.
Who We’re Looking For
We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply. The ideal candidate will have administrative experience, managing multiple tasks and meeting deadlines while supporting projects and coordinating tasks. They should be comfortable using digital tools like CRM or CMS platforms, handling scheduling and documentation, and communicating professionally across various channels. While not required, experience in a membership organisation, charity, or event coordination, as well as familiarity with data management, would be a desireable nice-to-have.
You can read more detail about what we're looking for in the downloadable job description.
What We Offer
- 28 days of annual leave (pro rata) + bank holidays
- Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)
- Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.
- Employer pension contributions
- Personal and professional development including payment for one subscription to a relevant membership/professional body
- Free eye test
Our culture
It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity. We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives.
Interview Process & Accessibility
We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.
- We will provide interview questions 2-3 days in advance to help candidates prepare.
- We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
- Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
- We anticipate one interview and it’s likely this will be a mix of questions and a task
We encourage you to answer questions in your own words, reflecting your personal experience and communication style. Please refrain from using AI tools like ChatGPT, as we want to hear your authentic voice and see your individual communication skills in action.
Registered Charity
6 - 10
The SRA is the membership and training organisation for social researchers in the UK and beyond, with over 1500 members from across the profession.
The client requests no contact from agencies or media sales.
Thank you!
Applications are due by 23.59 GMT on Friday 4th April 2025.
Shortlisted candidates will be required to complete a brief task to demonstrate their skills and abilities. Please submit your CV along with a cover letter detailing your relevant experience for the role.
Responsible to: Marketing and Communications Manager
Job Purpose: Assist in delivering and evaluating campaigns and activities that lead to the effective positioning and promotion of the Good Business Charter via its internal and external communications channels.
Location: Based from home with the expectation of at least quarterly in-person team meetings in York.
Employment: 2-3 days (to be discussed upon interview)
Salary: £23,000 p.a. pro rata for number of days worked
JOB DESCRIPTION
- Support the development and delivery of marketing and communications campaigns, helping to promote GBC’s message externally and with accredited organisations.
- Assist in coordinating internal and external communications, ensuring consistency in messaging across all channels.
- Help create, edit and proofread engaging content for GBC’s communications channels, including social media, newsletters and the website.
- Assist with the design of digital assets for social media, website and newsletters.
- Maintain and schedule content for GBC’s social media presence, supporting efforts to increase brand awareness.
- Support the team with monthly newsletters and other communications to accredited organisations.
- Work alongside the Marketing and Communications Manager and wider team to help deliver GBC’s communications strategy, supporting key projects and campaigns.
- Track and report on marketing performance metrics to assess the success of different strategies.
- Support outreach efforts by making phone calls to accredited organisations and stakeholders as needed with regard to use of the GBC logo.
- Supporting the wider team with administrative tasks as needed, ensuring smooth day-to-day operations and contributing to the overall success of the organisation.
PERSON SPECIFICATION
Essential
- Some experience in marketing and communications, with an understanding of strategic approaches.
- Creative and proactive communicator with a passion for ethical business practices.
- Strong writing, editing and proofreading skills, with attention to detail and the ability to produce high-quality content.
- Experience using digital communication channels, including social media.
- Good eye for design and an understanding of how to tailor messaging for different audiences across multiple platforms.
- Keen learner with a proactive attitude towards developing new skills and staying informed on best practices in marketing and communications.
- Ability to work collaboratively within a team and engage with external stakeholders effectively.
- Flexibility in working hours to respond to social media engagement and support events.
Desirable
- Previous experience in the charity or responsible business sector.
- Familiarity with media relations and press engagement.
- Awareness of key challenges businesses face in relation to the 10 components of the Good Business Charter.
Thank you!
We are recruiting for a part time temporary Digital fundraising assistant for an inspiring medical research charity This role will be responsible for the project management, marketing and delivery of a wide range of virtual events for the charity in order to grow the fundraising income.
The role is 3 days a week , Monday to Wednesday and the role is fully remote
The Role
Support the Digital Fundraising team with the execution of our Digital fundraising programme.
Provide support to the Digital Fundraising Officers in the stewardship of our digital event participants.
Carry out market research on other virtual fundraising communities in the sector, sharing and applying learning to your work at the charity helping to ensure it remains a leader in this space
Maintain high standards of data capture by using external databases to record and edit registration and fundraising data, ensuring it is correct and reported into the main CRM in a timely manner, in accordance with the teams and external stakeholders requirements.
Moderate the virtual challenge social media groups, creating safe spaces, drafting, and scheduling inspirational and useful content, engaging with posts, responding to queries, and providing first-class supporter care.
Act as a main point of contact across all communication channels for supporters taking part in virtual fundraising activities. Manage multiple inboxes daily (including Outlook, Messenger, Facebook, and Twitter) and respond to challenge and fundraising queries, signpost to Bereavement Support and provide other administrative support as required.
Support with the fulfilment of participant fundraising and thank you packs, ensuring order amendments are communicated and actioned.
Support organisations, groups and individuals fundraising online and ensure they abide by appropriate terms and conditions.
The Candidate
Excellent understanding of a wide range of social media channels, including the nuances of different channels
Experience creating engaging video, image and written content for different social channels
Experience of managing online community groups, including managing conflict
Excellent communication skills (both written and verbal)
Excellent copywriting skills
Excellent attention to detail
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Thank you!
Review Coordinator – Help Make the World More Accessible!
Are you passionate about exploring new places and sharing your experiences? Do you want to help disabled people travel with confidence?
At Euan’s Guide, we are looking for a Review Coordinator to visit locations across the UK and review disabled access. Your insights will empower our community to find accessible places to go.
What You’ll Do
- Visit locations, venues and businesses focusing on transport hubs and surrounding facilities such as toilets, places to eat and drink and other everyday essentials.
- Share your experiences by writing engaging, informative reviews on Euan's Guide.
- Build relationships with local communities, charities, and businesses to improve accessibility.
- Represent Euan’s Guide at events and contribute to our outreach efforts.
About You
- A keen explorer who enjoys visiting new places and meeting new people.
- Experienced in reviewing, blogging, or writing.
- Passionate about accessibility and inclusion.
- Confident working independently and managing relationships with a variety of stakeholders.
- Personal lived experience of disability is highly valued.
Why Join Us?
- Meaningful impact – your work will help disabled people navigate the world with confidence.
- Flexible working – we understand the 9-5 does not work for everyone.
- Remote role – you can be based anywhere in the UK.
If you love travel, storytelling, and making a difference, apply now and be part of a movement that is shaping a more accessible world!
Please visit our website to find out more information including how to apply.
The client requests no contact from agencies or media sales.