Digital content creator jobs

Position: Social and Digital Media Creator
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a dynamic Social and Digital Media Creator to join our team. You’ll be a real digital native, with experience delivering engaging campaigns across paid media, organic social media and email. Day to you’ll manage, moderate and optimise our digital channels and email communications – all integral shop windows for our brand.

You’ll deliver accessible and inclusive content viewed millions of times by over 210,000 followers.  Planning and delivering targeted social and paid media strategies is a key part of this role. You’ll lead social content production, create engaging videos, graphics, and community-focused posts to support people living with MS.

The role also involves planning, writing, building, and sending targeted emails to key audiences using DotDigital, our email service provider.

The Social and Digital Media Creator generates and utilises channel and content insights to increase engagement, raise awareness, and drive conversions against our KPIs.

If you’re a well-rounded social media expert looking to make a real difference, apply today!

Closing date for applications: 9:00 on Monday 11th May 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Gateway is a vibrant and powerful place of worship, offering a wide range of opportunities to grow in faith and build meaningful relationships. From dynamic Sunday services to midweek groups, youth events, men’s and women’s ministries, and young adults gatherings, there is something for everyone. We are passionate about being a church that serves and supports the whole family.

We are seeking a Social Media and Video Content Creator to help shape and communicate the heart and vision of Gateway Christian Centre through high-quality digital broadcast content.

This role involves working closely with Gateway’s Comms Associate Lead and senior leadership, helping to communicate events and campaigns, as well as the vision, ministry and ‘voice’ of Gateway church and campuses; through high-quality digital, broadcast and print content. 

This is a rare opportunity to lead the development and delivery of our digital learning and natural history publishing at our national environmental education charity.

You will oversee a talented team and collaborate with authors, designers, and creators in the natural history community to deliver innovative training and resources that set the standard for environmental learning.

• Permanent full-time contract
• Starting salary circa £36,973 per annum + excellent benefits
• Flexible base location with remote / home working welcomed
• Make a visible, lasting contribution to environmental education across the UK

Love where you work!

At the Field Studies Council, our mission is to create outstanding opportunities that inspire everyone to engage with and care for the environment.

Your team will be responsible for creating high-quality training courses, publications, and resources that inspire learners of all ages. You’ll work together to extend our charity’s impact across the UK.

We value the contribution each team member makes and provide excellent benefits to reward and support you in your role.

What you’ll be doing

In this key leadership role, you will guide the Digital Learning & Publishing unit, ensuring our courses and publications are impactful, financially sustainable and aligned with our charitable mission. Your work will include:

• Overseeing the production and management of biodiversity training courses and natural history publications
• Leading a team to deliver both in person and digital learning experiences
• Managing budgets, business planning, and the operational performance of the unit
• Working with Marketing to grow ecommerce revenue and promote the portfolio
• Building and maintaining strong relationships with partners, authors, tutors, designers, and the wider natural history community
• Identifying new opportunities, markets, and partnerships to expand our reach
• Leading editorial workflows, rights management, licensing, and version control
• Commissioning new titles and resources that support environmental understanding
• Ensuring compliance with GDPR, safeguarding, and copyright requirements

Where you’ll be based

The base location for this position is negotiable, with remote working / home working welcomed. If you prefer working in an office environment, you can work from one of our Field Studies Centres across the UK. Hybrid working options can also be considered.

This role includes travel to Field Studies Council locations and other venues throughout the UK and will involve some overnight stays.

You’ll thrive in this role if you are:

• An experienced senior manager with a strategic mindset
• Skilled at leading teams, freelancers, and creative contributors
• Confident working with authors, artists, designers, and content creators
• Experienced in delivering training materials at regional or national scale
• Commercially aware, with strong budget management experience
• A clear and engaging communicator with excellent written and verbal skills
• Highly organised, detail focused, and able to deliver at pace
• Comfortable using digital tools, databases, and online learning platforms
• Motivated by our mission and values

If you are looking for a role where your leadership can make a genuine difference to environmental learning, we would be delighted to receive your application.

* Your benefits whilst working with us will include:

• 28 days annual leave + bank holidays
• 2 extra loyalty days dependent on length of service
• Life assurance 5 x your annual basic salary 
• Health and Wellbeing Support App for you and eligible family members to access remote GP appointments, mental health consultations, physiotherapy sessions and financial & legal support
• 24-hour Counselling Helpline Service
• Cycle to work and EV schemes
• Discounts and cashback opportunities 
• Flexible working options where roles permit
• Quality learning and development opportunities

The closing date for receipt of your completed application is 27th April 2026.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council online in the week commencing 11th May 2026.

Shortlisted applicants will be contacted by email.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks / PVG Scheme check with Disclosure Scotland.

Celebrity & Influencer Executive

£31,394 pa

Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)

About the role

We’re excited to be recruiting a Celebrity & Influencers Executive to join WWF-UK.

In this role, you’ll help us engage, recruit and build relationships with celebrities, influencers and digital creators who can help amplify our message and inspire more people to take action for nature.

You’ll support the delivery of celebrity and influencer activity across campaigns, events, media moments and fundraising activity, helping to identify opportunities, research talent, coordinate outreach and maintain strong day-to-day relationships.

Working closely with senior colleagues, you’ll play an important role in making sure our celebrity and influencer activity is well organised, well informed and delivers impact. You’ll also help maintain clear records and tracking, monitor digital trends and identify new opportunities to help us reach different audiences in creative and engaging ways.

This is an exciting opportunity for someone with a strong interest in influencer marketing, talent engagement and digital culture, who is organised, proactive and excited by the role high-profile voices can play in building support for nature.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

• Experience working in a communications, marketing or digital environment
• Experience supporting influencer, creator or celebrity campaigns, including outreach, coordination or content delivery
• Strong interest in influencer marketing, relationship building, social platforms and the role of digital communications in reaching new audiences
• Experience identifying, researching and undertaking due diligence on celebrities, influencers, creators, agents and publicists
• Strong organisational skills, with experience managing information, tracking activity and maintaining clear systems and processes
• Experience monitoring social media trends and activity across platforms including Instagram and TikTok
• Excellent written and verbal communication skills, including experience drafting pitches, briefing notes and social media content
• Ability to manage multiple priorities and work at pace across different projects and campaigns
• A proactive and collaborative approach, with the confidence to work with a wide range of colleagues and external contacts
• Commitment to WWF-UK’s mission, values and ethical standards
• Experience working with high-profile talent, creators or their teams

Desirable

• Understanding of how different audiences engage across different digital platforms and communities
• Interest in gaming and gaming culture, particularly where gaming communities connect with climate or nature issues
• Experience supporting launches, events, fundraisers or media moments involving celebrity or influencer activity
• An existing network of celebrity, influencer or creative industry contacts
• Experience working in a charity, campaigning or purpose-led organisation

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays
• Flexible working options, to support your work life balance
• 5% employer contribution to pension, rising to 10% with employee contribution
• Learning and development opportunities to help you grow
• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We're a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Background

We are Humane World for Animals, formerly called the Humane Society of the United States and Humane Society International. Since 1954, we have worked to create a more humane society for animals. Working side by side as the Humane Society of the United States and Humane Society International, we have helped to pass thousands of landmark laws, rescue hundreds of thousands of animals, and cared for and protected millions more.

In 2025, to convey our mission and make sure that everyone understands who we are and the bold work that we do, our organisations are standing together under a new shared name: Humane World for Animals. 

We are dedicated to changing the world for animals. We drive change with human action. We help people, communities, governments, and corporations shift behaviour, providing the right support and advocating for policy change to stem the root causes of suffering and cruelty.

Purpose of role

As the Program Manager, Media and Communications, you will support the Program Director on the design, development and implementation of communication strategies and plans to advance Humane World for Animals UK’s strategic priorities with regard to campaigns, brand-building and fundraising. You will lead on producing and delivering a content strategy for a broad range of channels to increase audience engagement. The position will support campaigns and fundraising stewardship and give strategic advice regarding social media market insights and trends in the UK digital sphere and emerging channels. This will be vital to achieve successful brand building in the UK market through impactful storytelling, campaign activations, fundraising recruitment and stewardship through compelling content on the earned channels and holistic management of thematic work.

If you are results-oriented, organised and creative and have 5+ years of experience as a media and communications professional then we would like to hear from you.

Key areas of responsibility

• Communications strategy and planning:Lead the development and delivery of storytelling and social media strategies to support the UK’s wider communications strategy.Guide public affairs, campaigns, and fundraising colleagues in ideation sessions to develop creative and impactful activations.Provide insights on digital communications trends and opportunities.
• Content creation and storytelling:Produce high-quality digital content, including video, for use on social and digital channels.Turn campaign and policy work into clear, engaging stories.Collaborate with Head Office to integrate global storytelling content.
• Social media:  Plan, schedule and manage day-to-day (and occasional out-of-hours) social media activity, engaging online communities, managing paid social media advertising and delivering campaigns that support advocacy, fundraising and recruitment. Maintain the visual asset library and manage a social media volunteer.
• Influencer and partnership engagement:Identify and recruit influencers and celebrities to extend our reach and support our campaigns
• Administration: Monitor and report on performance using tools like Google Analytics and social monitoring platforms to guide continual improvement.Coordinate activities with colleagues using planning platforms.

About you

Our successful candidate will be confident, creative and positive with a proven track in media and communications roles. A proactive self-starter, you will have demonstrable experience of achieving significant growth and development in regard to audience reach and will take a solution-focused approach to overcoming obstacles. You will have experience of delivering media and communication strategies and plans in a fast-paced environment. You will have ambition and drive for creating positive change for animal welfare; a willingness to constantly learn and develop the most impactful, cost-effective communications for our target audiences; and your work will be solidly underpinned by regular evaluation of progress and impact with a view to further improving strategies.

We are searching for an experienced media and communications professional to make a difference and be part of our ambitious team. If that’s you, please get in touch!

Application Instructions

To apply for this role, please submit a copy of your CV and a cover letter outlining your interest in the role and how you fulfil the requirements set out in the job ad.

The deadline for applications is Thursday, 30 April 2026, 11pm GMT. Applications without covering letters will not be considered.

You must have an existing right to work in the UK, and you must reside in the UK, to be considered for this role. 

About Spear

We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.

About the role

The Social Media Executive sits in the Media & Communications’ team and plays a key role in elevating Spear’s brand and mission by producing engaging, story-driven digital content, with a strong focus on video, for social platforms such as TikTok and Instagram. This role centres on amplifying the voices and experiences of young people on the Spear Programme, creating authentic content that inspires audiences including young people, supporters and corporate partners.

Based in London, but working with colleagues across Spear Centres nationwide, the Social Media Executive will create engaging content in line with our social media strategy. Working from concept to filming, editing, and performance analysis, this role will also empower coaches, alumni and ambassadors to produce user-generated content. The role requires creativity, adaptability to digital trends, and strong relationship-building skills to capture impactful stories.

Key information:

• Salary: from £27,000 pro rata 
• Contract: 4 days a week, 10 months fixed term 
• Location: London Office with regional travel 
• Closing date: Monday 27th April, 09.00am (we interview on a rolling basis and will close the role early if we find the right candidate)
• For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
• A passion for storytelling and sharing good news.
• Strong interpersonal skills, with the confidence to work with a range of people and help them feel comfortable on camera or in interviews
• Ability to think creatively and develop innovative content ideas that engage and inspire our audience. 
• Strong verbal and written communication skills with the ability to adapt tone and style to different platforms and audiences. 
• Organisational skills – the ability to plan your time, competing projects and travel. 
• Around two years' experience in a related role (eg marketing, videography, communications) or experience as a content creator in another capacity.
• Skilled in video making on a smartphone, including shooting and editing. Experience in video editing software such as iMovie or Final Cut Pro a bonus. 
• (Desirable) experience working directly with young people.

Work with us at NCT

For pregnancy, parents and progress.

At NCT, what we do every day has a real impact on people’s lives.

We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.

Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families.

Your role will include:​

• Raise awareness of who we are – what we do and the difference we make and encourage people to use our services, support our charity and advocate on behalf of new parents.
• Drive impactful campaigns – Engage parents, policymakers, pregnancy and birth stakeholders and organisations with compelling advocacy and messaging.
• Lead the press office – Develop and implement PR strategies to enhance NCT’s visibility and credibility through powerful and creative storytelling.
• Lead our responsive external communications work – developing thought leadership, reactive comment pieces and content in response to external developments affecting new and expectant parents.

Why work at NCT?

Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger:
a society where everyone who becomes a parent feels confident, connected and safe.

People join NCT because they want to make a difference - and stay because they believe in how we do it.

How we work

We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other.

At NCT we are:

• Welcoming: We are always welcoming, creating connections and building communities.
• Collaborative: We achieve better outcomes by working together.
• Inclusive: We ensure equity and inclusion are core to who we are and what we do.
• Bold: We are bold, brave, and progressive
• Trusted: We provide trusted, high-quality, evidence-based information, support, and services.

We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose.

When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth:

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suite your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Cycle to work scheme to support sustainable commuting
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card

Join us

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you.

Together, we are NCT.

Our commitment to equity, diversity and inclusion

At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues.

We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action.

We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity.

We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely.

SOCIAL MEDIA MANAGER

Social Media Manager role with MAF UK, leading the digital voice of a global Christian aviation mission bringing help, hope and healing worldwide.

As MAF celebrates its 80th year of service, MAF UK is using aviation to reach isolated communities across Africa, Asia and beyond with help, hope and healing. At a pivotal moment in its history, MAF UK is embracing ambitious growth, integrating people, systems and operations to be more agile, efficient and impactful in its mission.

Why work for MAF UK?

• A significant and creative role within a global Christian aviation mission
• 22 days annual leave plus 8 bank holidays
• Non-contributory pension scheme (10% employer contribution)
• Training and development (A budget for training is provided for every staff member)
• Supportive, faith-centred team environment with daily prayer and devotional times.
• Location: Hybrid – Folkestone & Cranfield (min 2 days onsite per week)

We’re looking for a creative, strategic and insight-led social media professional who can shape MAF UK’s presence across organic and paid platforms. You’ll bring strong experience in multi-channel social strategy, paid campaigns and community management, and you’ll be genuinely passionate about connecting people with stories of mission and transformation.

In this role, you’ll have the opportunity to:

• Own MAF UK’s multi-channel social strategy, translating organisational priorities into platform-specific plans, editorial calendars and a consistent, values-aligned brand voice
• Design and lead an ambassador and influencer programme that extends the mission’s reach through authentic, ethically-managed partnerships
• Plan, produce and optimise organic and paid social content across Facebook, Instagram, LinkedIn, TikTok and YouTube/Shorts, managing campaigns end-to-end
• Select, brief and manage specialist agencies, creators and freelancers, holding them to KPIs, budgets and brand standards
• Build performance dashboards, run structured experiments and translate insights into clear actions that grow engagement and Donor Income
• Actively participate in MAF UK’s Christian life

This role is subject to a Basic DBS check.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. 

Please apply through the Charisma Charity Recruitment website with your CV and supporting statement, and for further details please see the candidate pack.

Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practising Christian.

We’re looking for someone passionate about community engagement to help build and strengthen relationships across Medway and Swale. In this role, you’ll connect with local audiences, carry out research to reach new communities, and collaborate with our team to deliver an inclusive and inspiring cultural programme.

Key Info:

● Full-time, 5 days per week (37.5 hours), and due to the nature of this programme, some weekend and evening work will be required
● Hybrid working with a minimum of 2 days per week in the Chatham-based Ideas Test office and regular travel to events/meetings at other locations.
● Salary: £28,000
● Holidays: 25 days holiday per year plus bank holidays.

As Audience Engagement Officer, your role will be to liaise, communicate and deepen relationships with our local communities. You will also carry out the necessary research and monitoring to reach our target audiences. You will work closely with the whole team, as we deliver a compelling, inclusive cultural programme for and with the people of Medway and Swale. We are seeking someone who shares our commitment to socially engaged practice and co-creation. Our work spans multiple art forms and ranges from small, intensive programmes to large-scale public works. We want to create authentic, impactful work with communities over the long term, experimenting and learning as we go. 

Key responsibilities:

• Working with Ideas Test Senior Producers to engage people in our neighbourhood programmes.

• Attend Ideas Test’s events: providing practical support to ensure a quality event, carrying out surveys and encouraging people to join the mailing list.

• Develop and maintain good relationships with community advocates and partners

• In collaboration with the Operations Manager and external evaluator, ensure that audience capture data and evaluation materials are collected and input.

• Maintain a social media presence with active engagement across a range of platforms.

• Ensure information about Ideas Test’s event is updated on the website and listed widely online and via newsletters. 

• Attend professional development training and other relevant opportunities

• Attend regular team meetings and contribute to the development and implementation of Ideas Test’s programme.

• Along with the rest of the team, help to develop, test, pilot and share learning across the programme partners and CPP peer learning networks and community networks (evaluation, audience data, models, case studies, toolkits and strategic documents)

• Be an enthusiastic advocate for the organisation and its work.

Essential:

• Excellent interpersonal skills

• The ability to communicate well across a variety of mediums

• The ability to work independently and with team members and partners

• Ability to work effectively under pressure, to multiple deadlines.

• Enthusiasm and commitment to inclusive and socially engaged arts practice

• Experience of using e-marketing / social media channels.

• Experience of managing and submitting online and offline event listings

• A high level of accuracy and attention to detail

• IT and digital skills

• Experience of working in similar or related environments

• Willingness to learn new skills and accept training.

• Prepared to work occasional unsociable hours (evening & weekend).

• Ability to travel across Medway and Swale

Desirable:

• Knowledge of analytic and insight tools to develop reach and engagement across digital platforms

• WordPress or similar content management systems to create, edit and maintain webpages

• Knowledge of Mailchimp, Canva, Adobe

• Knowledge and experience of CRM systems and databases

• Practical knowledge of data protection legislation

• Awareness of social inclusion strategies and issues

Applications must be received by the deadline of 12pm on Monday 18th May.  Interviews Monday 1st June.