Digital Coordinator Jobs in Birmingham
Hybrid working – Within commuting distance of Redcar, Doncaster, Blackburn, Birmingham, London, Bradford, Bristol or Liverpool
We are seeking a motivated, creative and enthusiastic Digital and Communications Coordinator to join our national Partnerships Team.
The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system. Our programmes are designed by teachers and leaders who understand the joys and pressures of school life. We work in collaboration with schools across the country, ensuring that our findings benefit all schools, teachers and leaders.
The Partnerships team is responsible for the marketing, communication and recruitment of all our programmes nationally.
About the role
The Digital and Communications Coordinator plays a pivotal role in managing and enhancing the digital presence of the National Institute of Teaching. You will be responsible for maintaining the content management system (CMS) on our website, optimising search engine visibility through SEO best practices, and engaging with our audience through scheduling and managing social media content across various platforms.
Additionally, you will analyse and report on web and social media analytics to inform strategy and improve online engagement. This is a hybrid role, and it is anticipated that the postholder will work on campus one day per fortnight. We offer flexible working and would consider part-time hours for the right candidate.
As Digital and Communications Coordinator, you will:
- Manage and update the CMS for the National Institute of Teaching’s website, ensuring content is current, relevant, and user-friendly.
- Implement SEO strategies to increase the website’s visibility and ranking on search engines.
- Schedule and publish content across social media platforms, aligning with the Institute’s content calendar and strategic goals.
- Oversee the management of social media accounts, engaging with the audience and fostering a positive community.
- Monitor and report on website and social media analytics, providing insights and recommendations for enhancing digital engagement.
- Support the production of email newsletters via Microsoft Dynamics.
- Collaborate with the Marketing and Communications team to support the overall strategy and initiatives.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries and are committed to employing a team that has diverse skills, experiences and abilities.
Key benefits:
- Highly competitive pay and pay progression opportunities.
- Flexible start and end working times.
- Flexible working opportunities, including hybrid working.
- At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
- Entry to the Local Government Pension Scheme.
- A stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
- Excellent opportunities to develop your skills and experience and to progress your career.
For more information and to apply, please visit our vacancies page.
Closing date: 6 April 2025.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check, and an Occupational Health Check is required as a condition of employment.
Hybrid working – Within commuting distance of Redcar, Doncaster, Blackburn, Birmingham, London, Bradford, Bristol or Liverpool
We are seeking a motivated and enthusiastic Marketing Manager to join our national Partnerships team. You will be responsible for designing and delivering end-to-end recruitment marketing campaigns, working with our external digital agency.
The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system. Our programmes are designed by teachers and leaders who understand the joys and pressures of school life. We work in collaboration with schools across the country, ensuring that our findings benefit all schools, teachers and leaders.
The Partnerships team is responsible for the marketing, communication and recruitment of all our programmes nationally, as well as developing our brand and story and sharing our research.
About the role
To be successful, you will have multiple years of campaign marketing experience and the ability to use and analyse data and work with senior stakeholders in a fast-paced environment.
As the Marketing Manager, you will be responsible for designing and delivering end-to-end recruitment marketing campaigns, working with our external digital agency. This is a hybrid role, and it is anticipated that the postholder will work on campus one day per fortnight. We offer flexible working and are open to considering part-time hours for the right candidate.
This is a role with great variety and the opportunity to own national strategy and make a difference.
As Marketing Manager, you will:
- Support the Director of Recruitment and Marketing to ensure successful recruitment for programmes.
- Design, implement and lead annual marketing strategies, including digital, print and in-person.
- Develop marketing toolkits that can be utilised by regional and AC staff.
- Work in close partnership with programme colleagues to ensure campaigns highlight and promote programme USPs and are a true reflection of the participant experience.
- Develop the brand guidelines and support our key stakeholders to live by these guidelines, ensuring that we develop a clearly distinct NIoT voice, look and feel.
- Coordinate and support relevant events (centrally and in our four regions) that support recruitment.
- Work closely with our Communications Manager, PR and Policy Manager and Events Coordinator to ensure alignment of activities and a comprehensive brand offer.
- Supported by the Head of Recruitment and Marketing, manage the marketing budget to ensure value for money.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries and are committed to employing a team that has diverse skills, experiences and abilities.
Key benefits:
- Highly competitive pay and pay progression opportunities.
- Flexible start and end working times.
- Flexible working opportunities, including hybrid working.
- At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
- Entry to the Local Government Pension Scheme.
- A stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
- Excellent opportunities to develop your skills and experience and to progress your career.
For more information and to apply, please visit our vacancies page.
Closing date: 6 April 2025.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check, and an Occupational Health Check is required as a condition of employment.
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The purpose of the Fundraising Coordinator/Small Grant Writer role is to act as administrator and coordinator for all aspects of the Fundraising team, as well as working with the Head of Fundraising to research, compose and submit small grant applications (up to £10,000) using skilled writing techniques and knowledge of the culture, programmes and language of Kids Matter.
The Fundraising Coordinator/Small Grant Writer role involves:
- Supporting the Head of Fundraising in providing dedicated donor care and communications through the management, oversight and actioning of the donor thanking process ensuring all financial gifts no matter how large or small are acknowledged and thanked appropriately.
- Collaborating with the Finance Manager and Operations Administrator to ensure that all incoming donations are correctly identified, communicated and recorded in Kids Matter’s CRM system.
- Liaising with the Communications team to provide administrative support for the fundraising elements of campaign initiatives.
- Taking minutes at all fundraising meetings and distribute/action as necessary to the team.
- In conjunction with the Head of Fundraising, researching new small grant funding opportunities. Writing and submitting subsequent grant applications in a professional and timely manner.
- In conjunction with the Head of Fundraising and utilising knowledge of existing donor and grant income and potential grant opportunities, helping to plan future years’ funding pipeline strategy.
About you
Do you have excellent administration skills? Do you love writing? Can you work well in a team? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Fundraising Coordinator/Small Grant Writer position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 4pm on Monday 31st March. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Hertfordshire.
Position: S11253 Stroke Support Coordinator
Location: Home-based, Hertfordshire, however frequent travel will be required as part of this role (to include team meetings or other work-related meetings)
Hours: Part-time, 28 hours per week
Salary: £21,391 per annum (FTE £26,700 per annum)
Contract: Services are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 6 April 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 14 April 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Supporting a diverse caseload including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)
• Providing personalised information, advice and support.
• Enabling stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Working with other health and social care professionals across the stroke pathway to ensure high quality support.
About You
You will have experience in:
• Experience/ background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Association.
• A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Reading Strategy Coordinator - HMP Hewell
Location: Redditch
Salary: £28,274 per annum
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Hewell. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Hewell, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 31st March 2025.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make an Impact: Join us as a Sale and Marketing Executive at NFER
As a Sales and Marketing Executive, you’ll play a crucial role in promoting our assessments, engaging with schools, and driving revenue growth through targeted campaigns. With a competitive salary, excellent benefits, and the chance to work with a globally respected charity, this is your opportunity to make a lasting impact.
Salary: £30,000–£34,000 per annum (non-negotiable)
Annual Leave: 30 days plus 4 paid closure days and bank holidays
Pension Contributions: 10% employer contributions
Family Support: Enhanced maternity/parental leave and paid compassionate leave
Flexible Working: Hybrid setup with 1 day a month in Slough office, full-time (35 hours). Also open to flexible working from day 1 including compressed hours and job share.
JOB DESCRIPTION
As a Sales and Marketing Executive, you’ll be at the heart of our collaborative Product Marketing team, working together to engage schools, build lasting relationships, and promote our assessment solutions. You'll be part of a supportive and motivated team that shares ideas, celebrates successes, and works towards a common goal.
This role is perfect for someone who thrives in a team-oriented environment, is eager to drive revenue, and enjoys building strong customer relationships while delivering creative and effective marketing campaigns.
Key Responsibilities:
• Support sales activities – engage with schools, provide quotes, and manage customer queries.
• Drive marketing campaigns – create compelling content, manage social media, and optimise digital channels.
• Coordinate events – organise webinars, school engagement activities, and product launches.
• Analyse market insights – use data to refine strategies, improve engagement, and enhance product positioning.
• Maintain compliance – ensure GDPR and ethical marketing standards are met.
PERSON SPECIFCATION
Essential Skills and Experience:
- Experience in sales and marketing, preferably within education or a related sector but not essential.
- Strong communication and writing skills – you can create engaging content for diverse audiences.
- Excellent organisational skills – able to manage multiple tasks and prioritise effectively.
- Confidence with digital platforms – social media, email marketing, Google Ads, and CRM tools.
- Analytical mindset – comfortable working with data and reporting on campaign effectiveness.
Other roles you may have experience of include: Sales executive, Marketing executive, sales and marketing coordinator, CRM executive, junior marketing officer.
WHY NFER?
At NFER, we are recognised globally for providing trusted research, resources and insights that drive meaningful change. By joining us, you’ll contribute to a mission that prioritises impact over profit, working in an environment where collaboration, flexibility, and inclusion are valued.
What we offer:
- A supportive and inclusive workplace culture.
- Opportunities to develop your skills and advance your career.
- Flexible working arrangements to support work-life balance.
- The chance to make a real difference in the education sector.
APPLICATION PROCESS
We are reviewing applications on a rolling basis and encourage you to apply early. Shortlisting will commence from 17th March 2025.
We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments or accommodations at any stage, please don’t hesitate to contact us. We’re here to support you and ensure a positive experience. For further details, please review the Job Information Pack.
If you’re ready to bring your skills and passion to a role that makes a difference, we’d love to hear from you. Apply now and start your journey with NFER.
The client requests no contact from agencies or media sales.
The Move 8 Week Young People’s Programme has experienced remarkable growth, with referrals increasing by 109% between 2021/22 and 2023/24. To meet the growing demand while maintaining high standards, we are recruiting a Cancer Rehab Specialist Lead.
This role is critical to overseeing the delivery, development, and impact of the MOVE 8 Week Young People's Programme. As the team lead, you will manage Cancer Rehab Specialists and a team of freelancers. You'll aslso be working in collaboration with your line manager to drive innovation, patnerships, and excellence and have your own caseload of young people.
Leadership and Team Management
- Lead and manage the Cancer Rehab Specialist and a pool of freelancers delivering aspects of the programme.
- Foster a collaborative and supportive team environment, ensuring clarity of roles and responsibilities.
- Provide ongoing guidance, performance management, and professional development for the team.
Direct Support to Participants
- Provide one-on-one support to young people with a focus on physical activity and wellbeing.
- Develop MOVE’s support for 13-30 year olds following Proton Beam Therapy, and building relationships with key stakeholders and Health Care Professionals.
- Ensure participants receive tailored support, including one-to-one sessions and resources to enhance their rehabilitation journey.
- Work alongside your line manager to monitor participant outcomes and satisfaction, using data insights to continually improve service delivery.
Partnerships, Advocacy and systems change
- Build and maintain relationships with healthcare providers, community organisations, and other key stakeholders to support young people and raise awareness on the benefits of physical activity.
- Advocate the benefits of physical activity during and after cancer treatment at professional events and conferences.
- Collaborate with healthcare professionals to embed physical activity in cancer care pathways, planning and delivering workshops to contribute towards this.
Programme Development and Growth
- Develop and implement innovative improvements to the 8 Week Programme based on participant feedback and best practices in cancer rehabilitation, for example by managing and refining referral processes to reduce waiting times and improve participant experiences.
- Work with your line manager to design and implement scalable systems and processes to support sustainable growth of the programme.
- Embed equity, diversity, and inclusion (EDI) principles in all activities, ensuring accessibility for underserved and diverse communities.
- Collaborate with internal teams to align the programme with organisational goals and secure funding opportunities.
Impact Evaluation and Reporting
- Work with the Programme Coordinator to oversee the collection and analysis of relevant data to evaluate the programme’s effectiveness and identify areas for improvement.
- Work with your line manager to write reports for stakeholders, funders, and senior leadership, highlighting achievements and demonstrating impact.
- Identify participant stories and successes to share with the marketing and communications team.
Person Specification
Essential Requirements
- Cancer Rehab Level 4 Training or equivalent
- Proven experience leading teams, including freelancers or contractors, in a health, cancer care, or rehabilitation context.
- Strong understanding of the role of physical activity in cancer rehabilitation and recovery.
- Excellent communication and interpersonal skills, with experience managing diverse stakeholders.
- Organisational skills to support multiple aspects of programme delivery and team management effectively.
- Demonstrated ability to innovate, solve problems, and drive service improvements.
- Commitment to equity, diversity, and inclusion principles, with experience working with underserved communities.
- Cocreating with young people
Desirable Requirements
- Relevant qualifications in cancer rehabilitation, health promotion, or a related field.
- Experience in managing budgets and contributing to funding applications or grants.
- Familiarity with safeguarding and data protection regulations.
- Programme development experience
MOVE Benefits
Salary: £34,000 (pro rata)
Contract: 1 Year Part-Time (4 days per week) with potential to extend
Location: Remote, with occasional travel for events, workshops and meetings (Please note that this role is only available for applicants with the right to work in the UK)
The post is subject to a six months’ probationary period. We understand the importance of a work-life balance and respect individual needs.
Annual Leave: Generous allocation of 28 days of holiday leave (pro rata if part-time)
Special Day Off: Your Birthday
Extended Holiday Break: Our charity closes down in between Christmas and New Year, giving you the opportunity to enjoy some additional time off over the festive period.
Pension Benefits: Pension plan through NEST (National Employment Savings Trust)
Flexible Working Arrangements and Hours: We believe in empowering our employees to manage their time effectively. This is a remote working role (within the UK) with travel for team meetings and other work-related events.
How to apply
- Produce a document no longer than 2 sides of A4, outlining why your skills, experience and personal motivation make you the right person for this role. Please also attach your CV.
- Please provide name and contact details of two referees that we would contact if shortlisted.
- Please use your name in the subject header of the email and the file name of the document.
- Please send these to recruitment@movecharityorg
- For an informal discussion before applying, please email interim charity lead nazmeen.wardle-bi@movecharityorg
- Closing date to apply for this role is Wednesday 26th March
- If you would prefer to submit your application in an alternative format, please feel free to choose your own approach to convey the information requested.
Equal Opportunities and Diversity Statement:
MOVE Against Cancer is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Key Application and interview information:
There will be two stages of the interview process. The first stage will be virtual via video call and for those invited to the second stage, the interview will take place in-person in Manchester.
Data Protection Statement
For information about how we use your data, please contact us.
Safeguarding
Move Against Cancer is committed to ensuring the safety and wellbeing of all individuals who participate in our programmes and all staff and volunteers. Successful candidates will be required to carry out a disclosure and barring check.
ow To apply:
Produce a document no longer than 2 sides of A4, outlining why your skills, experience and personal motivation make you the right person for this role. Please also attach your CV.
Please provide name and contact details of two referees that we would contact if shortlisted.
Please use your name in the subject header of the email and the file name of the document.
Please send these to recruitment@movecharityorg
For an informal discussion before applying, please email interim charity lead nazmeen.wardle-bi@movecharityorg
Closing date to apply for this role is Wednesday 26th March
If you would prefer to submit your application in an alternative format, please feel free to choose your own approach to convey the inform
The client requests no contact from agencies or media sales.
About us:
The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.
In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.
The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.
About the role:
The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.
Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.
The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.
Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.
To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.
The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand.
Main Duties and Responsibilities
Quality
· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant.
· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience.
· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,
· Develop a community where good practice can be shared.
· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties
· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner.
· Research, build and embed a feedback system to contribute to continuous improvement
· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation
· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.
Performance
· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.
· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing.
· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.
· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.
· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support.
· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives.
General Responsibilities
· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members
· Manage key risks and follow escalation process when necessary
· Ensure there is cohesive and aligned work with colleagues within the organisation
· Maintain open and effective communication with internal and external colleagues
· Prepare status reports as required for the Head of Professionalisation
· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties
· Represent the Council in stakeholder meetings and external events
· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.
· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values
· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council
Person Specification:
Essential:
Experience
- Experience with self-assessment process and Quality Improvement plans
- Experience of creating cultures that embody positive change, continuous improvement and equality
- Experience of managing a supply chain including setting and achieving KPIs and contract conformance
- Management experience and understanding of contractual and performance management with the ability to deliver results
- Experience of successfully delivering an outcome-based contract
- Experience of driving performance, identifying areas of concern and implementing projects for performance improvement
Skills, knowledge and qualifications
- Clear understanding of the purpose of professional registration and associated processes
- Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
- Excellent communication skills with the ability to communicate clearly and effectively
- Ability to analyse a range of data from a range of sources to develop insights and support decisions
- Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal
Personal Attributes & Approach
- Commitment to a registrant-centred approach
- Confident, positive and hard-working team player – happy to go above and beyond
- Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
- Excellent IT and digital skills including Microsoft 365
- Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
- Commitment, determination and resiliency
Desirable:
· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor
· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1
· Previous audit experience
· Demonstrated success in producing efficiencies/increased outcomes against target
· Significant operational management experience
Next Steps
Deadline for application: Friday 28th March 5pm
Interviews: w/c 7th April or w/c 21st April
Start date: As soon as possible
Please send your up-to-date CV, along with a covering letter showing how you meet the essential criteria and any of the desirable criteria.
The client requests no contact from agencies or media sales.
Reporting to the Head of Fundraising and Engagement, this key leadership role will be pivotal in developing and implementing strategies across events, community initiatives, challenge events, individual giving, and appeals. As Senior Mass Fundraising Lead, you will grow income, foster long-term supporter relationships, and secure vital unrestricted funds to support children and families affected by neuroblastoma.
The successful postholder will lead our mass fundraising efforts to ensure they are high-impact, supporter-focused, and aligned with the charity’s mission. Whether it’s delivering memorable fundraising events, growing challenge participation, or developing and strengthening individual giving programmes, your work will play a crucial role in achieving ambitious income targets to make a meaningful difference in the fight against childhood cancer.
Who are we looking for?
We seek a dynamic and strategic mass fundraising professional with a strong track record of developing and delivering successful fundraising strategies across multiple income streams.
The ideal candidate will have:
- Extensive experience in mass fundraising – including events, community fundraising, challenge events, and individual giving.
- Proven success in developing and executing fundraising strategies to achieve ambitious income targets.
- Strong leadership skills – with the ability to inspire, manage, and develop a high-performing team.
- Exceptional communication and relationship-building abilities – effectively engaging donors, supporters, and stakeholders.
- A data-driven and innovative mindset, with experience using CRM systems to optimise fundraising strategies.
See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
First stage interviews: Wednesday 23rd April 2025
Second stage interviews: Tuesday 29th April 2025
As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.