Digital Delivery Lead Jobs in Edinburgh
About Nordoff and Robbins
We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.
Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.
We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen. This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.
The culture
If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.
Could this be the place for you?
If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!
About the role
Music Services is the delivery arm of Nordoff & Robbins and encompasses the provision of music therapy and related activities including education, training and research. The Music Services Administrator will work closely with the Regional Manager and alongside other Music Services Administrators to ensure that the admin function is well run, organised, efficient and effective, and that clients, visitors and callers have a positive experience when they spend time with us. Many of our clients lead challenging lives and include vulnerable children and adults. This role is therefore subject to a basic DBS check.
We are also looking for you to:
· Be a confident, clear, honest communicator, able to speak to a variety of internal and external stakeholders
· Have a collaborative work ethic and ability to engage positively with all stakeholders
· Have a professional approach and ability to work without close supervision
· Produce work with accuracy, diligence and attention to detail
· Effectively use Microsoft Office (Outlook, Word, Excel)
· Be mission led and values driven, putting the client front and centre of what we do
· Be flexible, adaptable, proactive, thoughtful, decisive and recognise opportunities for improvements and share these with the team
· Full UK driver’s license and access to a car would be desirable
What we offer:
· The ability to work within the largest regional team in the UK, supporting work in over 50 Partner Organisations
· Direct support from and working alongside the regional management team
· The ability to work flexibly and remotely in this role
3 best things about the job (in our humble opinion)
· You will be witnessing examples of the impact of music therapy continually, as you engage with 20 therapists in the team and develop an understanding of how music therapy services function in a wide range of settings.
· You will be fully supported as you learn and develop in the role and able to learn from very experienced colleagues
· You will get to work with all areas of the organisation, especially the fundraising and communications team, and have the opportunity to support at our award winning events.
Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity and especially music therapists to help bring awareness of our mission, vision and achievements to the world.
This role is currently home based with occasional travel to partnerships around the Northwest and West Midlands region. This may change in the future if Nordoff and Robbins opens a Music Therapy Centre in Greater Manchester.
This role is part time working 24 hours per week spread over 4 days
A salary of £16,859.04 per annum (£28,098.40 FTE per annum)
Pension scheme
31 days annual leave (pro rata)
EAP (Employee Assistance Programme)
Salary sacrifice benefits including cycle to work
A true People First charity with training and career development at our core
An inclusive culture – and lots of music!
We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:
1: ACCESSIBLE TO ALL
Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff & Robbins
2: PROVIDING EQUITY OF OPPORTUNITY
Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need
3: DIVERSE ENGAGEMENT
Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.
4: BE FREE FROM DISCRIMINATION
To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of N&R as an organisation and those who represent it and to provide channels for them to do so safely.
5: BE VIGILENT, PROACTIVE AND RESPONSIVE
To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with Media Trust to recruit a Digital Manager to join their team.
Holding the core belief that giving everyone a voice will lead to a more equal society, Media Trust designs and delivers innovative and impactful training for charities so that they can communicate most effectively to support their communities and drive social change. At the same time, the organisation works with under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors.
An amazing organisation doing great work, this is a fantastic opportunity to join the small, effective team as Digital Manager where you will play a vital role in driving and managing the delivery of the organisation's digital transformation strategy, working with key stakeholders to enhance their digital tools and achieve better engagement among key audiences.
Digital Manager
Contract: One year fixed term contract with potential to extend
Salary: £32,000 - £36,000 dependent on experience (pro rata if part-time)
Location: Remote, but some travel to Central London around once a month
Hours: Full-time or part-time options available (35 hours per week or 28 hours minimum - pro rata)
Closing date for applications: Sunday 16th February
Interviews: First stage interviews will be held week commencing 24th February with second round held week commencing 3rd March
This is a great opportunity for a highly motivated individual, with relevant experience of managing digital projects including ideally Salesforce and WordPress, to join a purpose-led charity that is ambitious about using digital tools and technology to achieve greater social impact.
Core responsibilities within your role will be to:
- CRM management: Oversee the day-to-day management of the organisation's Salesforce CRM system, ensuring data integrity and optimisation for fundraising, communications and stakeholder engagement
- Website Management: Manage the Media Trust website (built on WordPress), ensuring it is updated, functional, accessible, optimised for performance, SEO and user experience
- Digital strategy: Contribute to the development of Media Trust's digital strategy to enhance user engagement, improve platform performance and support the organisation's overall goals
- Stakeholder coordination: Work closely with internal teams to understand their digital needs and translate them into actionable digital strategies. Communicate effectively with external partners, agencies, and stakeholders to ensure smooth project delivery
- Support management of programme data: Support data-driven programme design, delivery and measurement of impact across programmes and services through digital solutions, data collection and analysis
- Analytics and impact measurement: Configure analytics tools (e.g., GA4, Salesforce Analytics) to track the performance of digital marketing channels and provide actionable insights to the Marcomms team for campaign optimisation and stakeholder reporting
- Agency management: Coordinate with external website and CRM agencies, ensuring timely delivery of projects, troubleshooting and alignment with organisational objectives
- Line management: Manage the Digital Coordinator, providing guidance, support and performance management to ensure effective delivery of digital priorities
We would love to hear from you if you have the following skills and experience:
- Proven experience with CRM systems (ideally Salesforce), including customising workflows, reports and integrations
- Hands-on experience managing websites (ideally using WordPress), including familiarity with plugins, SEO best practices and web analytics
- Demonstrable experience of working with external agencies to manage website and CRM development
- Excellent communication skills, both written and verbal; able to work effectively with internal teams and external partners
- Strong project management skills; able to juggle multiple priorities and deliver projects on time and within tight budgets
- A good understanding of how digital infrastructure can support the monitoring and evaluation of programmes through data collection and analysis
- Experience of interrogating data to generate actionable insights and drive decision making
We're particularly interested to receive applications from candidates who have the below, although this is in no way essential:
- Knowledge of digital marketing techniques, including email marketing, social media, and Google Analytics
- Line management experience, with the ability to motivate and develop others
- Ideally, experience in the charity or non-profit sector
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for a UK-based dynamic Head of Communications and Digital (maternity cover – 12 months from mid-May) to lead on the strategic implementation of communications and digital initiatives.
- Enhance our brand visibility in the UK
- Ensure effective engagement and communication with our supporters
- Create and implement our digital and content strategies
- Leverage creative content and campaigns
- Work with colleagues in the UK and across the SOS Children’s Villages Federation to achieve results.
- Line manage two capable direct reports
If you are a proactive and collaborative communications and digital professional adept at managing a diverse range of priorities, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The deadline for applications is Tuesday 11 February 2025, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.
Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The client requests no contact from agencies or media sales.
Job Title: Digital Engagement Officer
Salary: £17,756 per annum (£17,306 Salary for 21 Hours Per Week + £450 Homeworking Allowance)
Hours & Contract: 21 hours per week - Fixed Term Contract Until March 2026
Location: Homebased anywhere in UK with occasional travel to in person events
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
This is an exciting opportunity to join the Connect Team as a Digital Engagement Officer.The successful applicant will support the TACT Connect Team in growing and developing TACT Connect, promote the scheme to the TACT Connect Community, and will coordinate and write content for our members-only Connect Hub, weekly emails, and additional content that enables our varied members to access Connect and enjoy what is on offer.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Digital Engagement Officer will include:
- Promote TACT Connect to key audiences, such as TACT Connect members and potential members
- Copywriting for digital platforms
- Support the generation of new member registrations using a range of digital channels.
- Manage the Connect Hub day-to-day, identifying development opportunities and driving improvements to functionality and user experience
- Work with the graphic designer and the wider marketing team to create digital content, such as videos and animations
- With the support of our TACT Marketing and Communications team, support the development and implementation of the Connect social media strategy to drive channel growth and audience engagement
- Support with the organisation, promotion and delivery of Connect events (both offline and online)
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays (pro rata).
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Digital Engagement Officer may be homebased within England, Scotland or Wales and may be required to travel to face-to-face meetings occasionally for training and team wellbeing events.
A Standard / Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Sunday 2nd March 2025
- Interview Date: Monday 10th March 2025 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Communications and Marketing Lead
Location: Home Based
Salary: £32,000-£35,000
Hours: 35 hours
Department: Business support
Job Type: Full time
Contract Type: Permanent
Do you believe everyone should have the opportunity to learn to read and develop numeracy skills? Can you help us spread the word to others, and get them on board too?
We’re looking for an experienced communications and marketing professional to help us spread the word about the levels of low literacy and numeracy experienced by people across the UK. Currently, over 70% of people in prisons either can’t read, or struggle to. Even more struggle with their numeracy.
Shannon Trust supports people in the criminal justice system, and in the wider community, to learn to read and improve their numeracy skills. The work you will be promoting makes day to day life safer for the learner, their families, and the wider community. It provides more opportunities for work and education for the learner, helps break the intergenerational cycle of low literacy and numeracy, and reduces re-offending.
Working closely with colleagues across the charity, your responsibilities will include:
- Promoting the work of Shannon Trust, internally and externally, through a variety of communications platforms including print and digital media, video and radio
- Managing the day-to-day monitoring and development of our social media channels and website
- Developing strong relationships with press and staying on the lookout for opportunities to promote Shannon Trust
- Delivering a great experience to our supporters, helping us recruit new supporters and retain existing ones
- Creating content that converts people to action
- This role is a great opportunity for someone who likes to take ownership of projects and campaigns, and wants to lead on important work they can be proud of. We welcome new approaches and ideas and want someone who will bring their full professional expertise to work.
This is a home-based role but may require occasional travel around the UK including overnight stays.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.
Applications close 21st February. Interviews are planned for the week commencing 3rd March.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-219430
About The Role
Contract: Please note this is a fixed term contract for 12 months.
Are you ready to lead transformative change that makes a real difference? Do you thrive on solving complex challenges and inspiring teams to embrace change?
At Alzheimer’s Society, we’re on a mission to create a world where dementia no longer devastates lives. Our “Help and Hope” strategy drives everything we do, and technology is a key enabler in delivering impactful services for all people affected by dementia.
We’re seeking a Technology Transformation Lead (12-month FTC) to help shape and deliver a transformative programme of change during a period of significant growth. In this role, you’ll modernise our processes, systems, and ways of working, embedding sustainable improvements that leave a lasting impact.
How you’ll make an impact:
- Design and deliver transformative changes to systems, processes, and ways of working, aligned with strategic goals.
- Build relationships with stakeholders and external partners to develop and deliver a clear transformation strategy.
- Foster a culture of accountability, empowering teams to embrace and embed change.
- Align and integrate transformation efforts across all directorates.
- Implement sustainable systems and behaviours that drive continuous improvement.
- Use KPIs and insights to monitor progress, manage risks, and identify opportunities.
- Lead cultural change through inclusive, compassionate leadership.
- Embed equity, diversity, and organisational values into all transformation activities.
Why join us?
Your wellbeing and work-life balance are central to our success. Joining our team means making a meaningful impact while enjoying a range of benefits designed to support your personal and professional wellbeing.
We offer flexible working options, including homeworking, to help you balance your life and career. You'll also enjoy 27 days of annual leave (plus flexible bank holidays), dedicated wellbeing days, a cash health plan, access to a virtual GP, life assurance, enhanced parental leave, and many more benefits that prioritise you.
About you
You’re a strategic thinker with a proven track record of delivering large-scale transformation.
Must-haves:
- Proven experience leading technology transformation, with measurable results.
- Strategic vision to organise requirements and anticipate the ripple effects of change.
- Effective stakeholder engagement skills, with the ability to communicate the “why” and inspire others.
- Proven adaptability, find the way through uncertainty while maintaining focus on shared goals.
- A sustainability mindset to embed lasting systems, processes, and behaviours.
- Experience driving cultural change and accountability across teams.
- Ability to use data and insights to evaluate progress and identify risks or opportunities.
Nice-to-haves:
- Experience working with external consultancy partners.
- Familiarity with the charity or non-profit sector.
- Knowledge of trends in technology transformation and organisational change.
- Ability to manage cross-functional collaboration for integrated transformation.
- Strong negotiation and influencing skills to achieve positive outcomes.
- Resilience to balance competing priorities and ambiguity under pressure.
- Excellent communication skills for engaging diverse stakeholders and senior leaders.
Interview dates:
1st Stage week commencing 24th February 2025.
2nd Stage week commencing 3rd March 2025.
Final Stage to be confirmed.
The client requests no contact from agencies or media sales.
Join Our Team as a Virtual Challenges Manager!
After a significant period of growth, Social AF is excited to announce an opportunity for a Virtual Challenges Manager to join our dynamic team. This role is pivotal in managing relationships with our charity partners and overseeing the performance and development of our moderators. With a team of 30 Moderators and Team Leaders (self-employed contractors) supporting up to 25 events in peak months, you will ensure the smooth operation of our social fundraising challenges. Your responsibilities will include monitoring KPIs, developing training programs, and recruiting new team members. Additionally, you will manage a portfolio of charity partner accounts, providing top-notch service to maximise income generation and ensure challenges run to an exceptional standard. This is a fantastic opportunity for an experienced fundraiser who thrives on building relationships and delivering high-quality work.
Key Responsibilities:
- Manage a portfolio of key charity partner accounts, including hosting weekly update meetings and providing ongoing support throughout the duration of their challenge.
- Provide expert advice to our charity partners to maximise their challenge income.
- Develop and deliver end-of-challenge reports.
- Conduct ongoing challenge and performance analysis.
- Maximise retention for existing charity partners.
- Identify charity partners that are a good fit for our other services and support with cross-selling.
- Work with the Virtual Challenges Officer on content plans, supporter journeys, and event setup.
- Line manage the Virtual Challenges Officer.
- Lead the management of our moderation team.
- Assist with moderator training, including identifying knowledge/skill gaps, creating materials, and delivering training.
- Take an active role in recruiting new moderators.
- Organize and deliver team meetings.
- Plan and hold charity introductions and pre-challenge briefing meetings with moderators.
- Support with the development of weekly rotas and moderator group placements.
Person Specification:
- At least 3 years' fundraising experience.
- Minimum of 12 months’ experience running a Facebook Challenge or Social Fundraising Portfolio.
- Excellent written communication skills.
- Strong relationship-building and management skills.
- Highly organized with the ability to prioritize and manage a varied workload.
- Ability to work on your own initiative.
- Strong attention to detail.
- Flexible and responsive to changing circumstances at short notice.
- Team player.
Desirable:
- Experience managing and moderating Facebook Groups.
- Experience using GivePanel or a similar platform.
- Experience working with third-party agencies on Social Fundraising Challenges.
- Line management experience to lead and develop a high-performing team.
Equality, Diversity, and Inclusion: Social AF is committed to equal opportunities and encourages applications from all groups of people without regard to age, color, national origin, race, religion, gender, sexual orientation, gender identity and/or expression, marital status, or any other legally protected characteristic. Applications will be reviewed on a rolling basis, so please apply as soon as possible.
To apply, send your CV and a short covering statement (300 words), along with answers to the following questions:
- Tell us more about your experience managing a Social Fundraising portfolio, highlighting any direct experience with Facebook Challenges.
- Please share more about any line management experience you have.
- What motivated you to apply for this role?
We look forward to hearing from you!
Please apply via the 'Quick Apply' function. You will be required to submit your CV and a short covering statement, and answer the following questions:
- What motivated you to apply for this role? (up to 300 words)
- Tell us more about your experience of managing a Social Fundraising portfolio , highlighting any direct experience with Facebook Challenges. (up to 500 words)
- Please share more about any line management experience you have. (up to 300 words)
The client requests no contact from agencies or media sales.
At Student Minds, we’re seeking a dynamic Programmes Lead - Sector Improvement to oversee our flagship University Mental Health Charter (UMHC) Programme and Award, supporting universities to adopt a whole-organisation approach to mental health and wellbeing.
This is your chance to:
- Lead a team delivering sector-wide impact.
- Develop and oversee the delivery of ambitious programmes, ensuring they are sustainable and high quality.
- Build strategic partnerships across the HE and mental health sectors.
If you’re a strong leader with experience in programme management, stakeholder engagement, and change management, join us in creating conditions where every student can belong and thrive.
About Student Minds:
Student Minds is the UK’s student mental health charity. We work with students, professionals, and leaders to change the state of student mental health. Our work is growing, and we are looking for an experienced and dynamic Programmes Lead - Sector Improvement to join our team.
The Role:
As the Programmes Lead - Sector Improvement, you will play a pivotal role in overseeing our sector improvement programmes, providing strategic guidance, and driving change across the HE sector to improve mental health outcomes.
The UMHC framework, launched in 2019, is a set of evidence-informed principles supporting universities to adopt a whole-university approach to mental health and wellbeing. To support its adoption, Student Minds introduced the UMHC Award assessment process and a holistic membership programme (‘Programme’) for universities in 2021.
Through the UMHC Award and Programme, we aim to ensure every university and HE organisation in the UK adopts a strategic, whole-organisation approach to wellbeing and mental health, creating conditions where all students can belong and succeed in the ways that matter to them. This ambitious, impactful programme sits at the heart of the Student Minds strategy.
The Programmes Lead - Sector Improvement will:
- Lead National Programmes: Manage a team delivering the UMHC Programme and Award Assessments, working closely with the Head of Programmes to set strategic direction and ensure successful delivery.
- Recruit and Train Assessors: Lead a team of over 40 Assessors to deliver the UMHC Award Assessment process to approximately 16 universities annually.
- Develop Events and Resources: Plan and deliver conferences, online and in-person events, and resources for our growing membership base (113 universities and counting in 2024/25).
- Build Strategic Relationships: Engage with the HE and mental health sectors to foster partnerships, identify needs, and drive improvement.
- Financial Oversight: Support annual fee reviews and manage a complex programme budget with significant income and expenditure.
- Drive Organisational Thinking: As part of the Leadership Group, contribute to shaping the future of sector improvement opportunities at Student Minds.
We are seeking a resilient, adaptable, and accountable leader who thrives in a dynamic and evolving environment.
Essential Skills and Experience:
- Proven experience managing complex programmes and achieving strategic objectives.
- Strong commercial awareness with a track record of balancing cost, quality, and time effectively.
- Extensive experience in change management, including leading teams through transitions.
- Excellent stakeholder management skills, building and sustaining strong relationships.
- Strong team management and conflict resolution capabilities.
- Public speaking experience, with confidence in presenting complex ideas to diverse audiences.
- Knowledge of system change approaches, with adaptability to evolving processes.
Desirable Skills and Experience:
- Experience leading an Award Assessment Programme.
- Knowledge of the HE sector.
- Experience in or knowledge of the mental health sector.
How to apply
If you’re ready to lead our digital evolution and make a meaningful impact, we’d love to hear from you!
- Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications.
- Download and complete our application form -instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
- Upload your completed application form.
Application deadline: 23rd February
1st stage interview:5th March (online via Google Meets)
2nd stage interview: 12th March in person at our Leeds office
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
Our values are: People First, Curious, Bold, Collaborative, Accountable
For further information on what we do, our values and our generous benefits please visit our website.
Our research has highlighted the lag faced by the community sector in its transition to net zero – no longer burning fossil fuels – compared to the domestic housing sector. To respond to this challenge SIB is launching a Heat Development Company, which will work closely with community initiatives seeking to decarbonise their heating – moving from boilers that burn gas or oil – and engage with their communities to support them through the net zero transition. This role will be integral to the success of this new initiative, working closely with our customers and wider stakeholders to make the community case for electrification and away from gas. Please see page 5 for further information.
About the Role
Reporting to the Deputy CEO this is an exciting role supporting one of the UK’s leading social investors in our pioneering work on heat decarbonisation.
We are looking for someone who is passionate about the work we do, is organised and has excellent attention to detail. Someone who is flexible with a “can do” attitude and who has a desire to get involved within a fast-paced team. If that is you and you can also bring in new ideas and are keen to get involved with the wider team projects as well as collaborate across the organisation then this could be a really exciting opportunity be a part of our values led organisation. For further information please refer to the background information available below.
Key responsibilities
1. To co-create and implement an effective community engagement strategy for the new Heat Development Company involving the three existing grantees on the programme, in particular giving consideration to the ways in which the Heat DevCo’s new investees can best work with local residents to make the case for electrification. To be the first point of contact for the pioneer grantees, and for the programme’s first set of development sites, ensuring that excellent communications are designed and implemented, and that questions and concerns are answered in a timely and informed way.
2. To manage any community consultants engaged as part of the programme, or working with project management partners.
3.To coordinate regular stakeholder engagement with key interest groups: grantees & investees and their communities, the social sector, and the decentralised energy sector. To be creative in developing these contacts, and to consider new and innovative ways of carrying out outreach and ongoing engagement reflecting the differential impact of analogue and digital methods of engagement, their reach into communities, and their replicability and cost.
4. To lead on qualitative research on decarbonisation and electrification for the Heat DevCo, in particular to support the Deputy CEO and research and data team in exploring the potential of heat as a common pool resource.
5. To work closely with the policy and communications team to ensure that stakeholder engagement reflects SIB’s policy priorities on decarbonisation and electrification, and that feedback from stakeholders is reflected in policy and communication outputs. To support the policy and communications team in its development of new policy and communication assets, and to work with the data team to incorporate the best evidence into outputs across SIB’s platforms. To work with external groups on the best approach to public information campaigns on electrification, and to ensure that SIB has a voice in wider efforts to encourage electrification in the UK.
6. To develop a calendar of useful events in heating decarbonisation and electrification, to attend relevant events or conferences and to ensure that the senior team prioritise the best set of opportunities to raise SIB’s profile and progress leads and partnerships. Through attendance to present the Heat Development Company, answering questions and reporting key feedback, ensuring that internal development work effectively reflects a wide set of views and experiences. To be an accessible and responsive contact point for SIB’s work on heat decarbonisation, taking a creative and inclusive approach to outreach and information sharing.
7. To support the coordination and project management of business development in community energy, heating and cooling, social investment fundraising and capacity building, supporting Business Development colleagues with relevant case studies, customer viewpoints and grassroots experience.
8. To provide regular and timely updates on the development of opportunities in heat decarbonisation and electrification to the senior team. These updates should both support effective information sharing across the organisation, and, in particular, reflect the grassroots and community perspective. This should enable SIB to make the best use of its resources and pursue its strategic priorities in an inclusive and accessible way.
9. To contribute to high quality bid responses for invitations to tender from funders, investors and other key client groups in heating, community energy, decarbonisation and electrification, to ensure that these are well-written and represent stakeholder and grassroots viewpoints.
10. To coordinate and contribute to a clear strategy and objectives for decarbonisation and electrification at SIB.
11. To adopt our continuous improvement and learning ethos.
12. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
13. To support and contribute to the implementation and delivery of SIB’s strategy.
14. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
15. To work within the organisation's values, principles, and processes to achieve operational excellence.
Core competencies
- A good understanding of net zero and decarbonisation. A background or experience in working in this area is helpful but not essential.
- Excellent relationship management skills both with internal and external stakeholders.
- Demonstrable experience of working with a wide range of different interest groups including communities and grassroots organisations.
- Effective time management.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Excellent customer service skills.
- Strong negotiation and influencing skills.
- Excellent Microsoft Office Skills, including Word, Excel and Powerpoint.
- Flexible and adaptable as a team player.
- Excellent attention to detail.
- Excellent written and verbal communication skills
- Commitment to equality, diversity & inclusion
Desirable competencies
- Understanding of the social investment or grant-making market in the UK
- Understanding of community energy schemes
We believe in the power of the social economy to build a more equal society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for Community Moderator Shift Team Leaders who will oversee a team responsible for the day to day delivery of exceptional supporter experiences as the voice of our charity partners, working predominately in Facebook challenge groups.
As well as moderating fundraising groups yourself, you will serve as the go-to leader during shifts, ensuring smooth operations, addressing immediate concerns, and fostering a positive and supportive environment for both supporters and the moderation team.
Please ensure that you read the attached full role description before applying.
Evening and weekend work will be required.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns and behavioural, omni-channel supporter journeys.
We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys unlocking each supporter’s potential with meaningful insights.
The Role
As a Community Moderator Shift Lead, you will oversee the day-to-day delivery of exceptional supporter experiences as the voice of our charity partners, primarily within Facebook challenge groups.
In addition to the responsibilities of a Community Moderator, you will serve as the go-to leader during shifts, ensuring smooth operations, addressing immediate concerns, and fostering a positive and supportive environment for both supporters and the moderation team.
You will triage out-of-hours emergency support requests, determine appropriate escalation to management, and work closely with the in-house team to manage rotas ensuring consistent shift coverage, including evenings and weekends.
Regular quality assurance checks of Moderator work will be integral to your role, ensuring high standards are met across all supporter interactions.
Key Responsibilities
Shift Leadership
- Act as the primary point of contact for Community Moderators during shifts, offering guidance and resolving challenges as they arise.
- Triage and manage out-of-hours emergency support requests, escalating to management when necessary.
- Provide timely updates and feedback on shift activity and performance.
Team Support and Coordination
- Attend client briefings and support training for the community moderation team on specific campaigns to ensure that we expertly represent our clients tone of voice and brand.
- Work with in-house team to ensure adequate shift rota coverage across core hours, evenings, and weekends.
- Foster a collaborative and supportive team environment, promoting open communication and teamwork.
Quality Assurance
- Conduct regular quality assurance checks on Moderator responses and interactions, ensuring adherence to tone of voice, accuracy, and brand guidelines.
- Provide constructive feedback to Moderators to maintain and elevate service standards.
Supporter Experience
- Work with wider team to implement optimisations for campaign performance.
- Moderate challenge campaign Facebook Groups, posting engaging content to inspire and motivate the community.
- Respond to high volumes of supporter enquiries across multiple channels within agreed SLAs.
- Engage with supporter posts to create a supportive and safe community environment while answering questions accurately and in a timely manner.
Fundraising Support
- Advise event participants on fundraising best practices, helping them achieve their goals and maximise fundraising opportunities.
Skills and Knowledge
Leadership and Coordination
- Proven experience in leading or coordinating teams, preferably in a social media moderation or customer service environment.
- Ability to effectively manage time, prioritise tasks, and ensure smooth shift transitions
Social Media and Communication
- Strong experience in social media moderation, with excellent written communication skills.
- Familiarity with creating and managing social media content and interactions.
Technical and Organisational Skills
- Proficiency in using social media and other relevant technology platforms.
- Exceptional organisational skills, including managing rotas and tracking team performance
Quality Assurance and Feedback
- Experience in conducting quality assurance checks and providing constructive feedback.
- A commitment to maintaining high standards and continuous improvement.
Requirements
- Access to a PC or laptop (Mac or Windows) and a secure broadband service.
- Ability to work independently.
The client requests no contact from agencies or media sales.
62,000 children and young people are bereaved of a parent or sibling every year in the year UK. Ourn client was the first organisation in the UK to provide specialist support to grieving children and while much has changed since their founding in 1992, their desire to make difference to as many children and young people’s lives as they can remains undimmed. They now seek a new Director of Income Generation and Prospectus is proud to lead the search.
Director of Income Generation
£70,000
Permanent
Home-based
The Director of Income Generation is responsible for developing and implementing comprehensive income generation and fundraising strategies to support the financial long-term sustainability and growth of the organisation. The charity are a digital-first organisation and will appoint a new Director that aims high, thinks big, and takes the right risks. Reporting to the Chief Executive, the Director will direct and generate new fundraising ideas, products and opportunities for income generation in a digital delivery context. The Director will oversee proposals and funding applications to grant making trusts and lead the expansion of the major donor base.
The selected candidate will have demonstrable experience in a national charity combined with successful fundraising leadership experience managing budgets, fundraising strategy and team and will have demonstrable experience in a senior or strategic leadership role. You will have a proven track record of leading, motivating, and inspiring teams and departments to be successful in fundraising and income generation growth.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Purpose
We are looking for a Senior Programme Officer who will contribute to the effective design and delivery of CBM UK’s development and humanitarian programmes, excellent donor, country team and partners relationships, collecting and applying learning and evidence of impact, and effective collaboration with the fundraising, communications and advocacy functions of the organisation.
Key responsibilities
Within twelve months, the Senior Programme Officer will:
· Be managing a portfolio of projects effectively and efficiently;
· Be a confident user of CBM’s systems for project knowledge management, human resources and operations;
· Have developed strong working relationships with colleagues, partners and donors.
Oversee a portfolio of projects
· Work with the relevant Country Team(s) and partners to ensure delivery of quality projects, to budget, and within appropriate time periods
· Monitor progress on project activities and expenditure against budget, including monitoring visits to the projects (usually on an annual basis)
· Liaise with the donor, where applicable, ensuring that their requirements are met, and negotiating adjustments to grants when needed
· Lead on the production of donor reports, narrative and financial, as well as risk registers, results frameworks, MEAL plans and asset registers, as required
· Lead after action reviews on closing projects, and help ensure that lessons learned are disseminated and applied in future programming
· Collect evidence of impact of the projects
· Carry out due diligence on partner organisations
· Provide support to partners, including organisational strengthening, championing, facilitating links and spotting opportunities.
Support to the Programmes team
· Provide support to inclusion advisory projects on contracting, compliance and administrative tasks.
Cross-Team Collaboration
· Carry out joint actions with colleagues from the fundraising and communications team, including providing information and data from programmes, providing support for their visits to projects, and drafting articles and social media posts on the projects.
· Coordinate with the Supporter Care team, providing assistance in responding to enquiries from supporters and the public
· Joint actions with the Advocacy team, including writing up evidence from projects
· Provide support to the Programme Funding team on proposal development and associated activities, such as reviewing partner assessments and collecting information for compliance requirements
· Give support to Country Teams, as appropriate, including facilitating training, providing input to Country Strategic Plans, and attending Country Coordination Forums
· Participate in CBM Global secretariat activities, including representing CBM UK on working groups and focal point groups, participating in the regular organisation-wide webinars and sitting on recruitment panels when requested
· Represent CBM UK in sector-wide initiatives, such as BOND and the International Disability and Development Consortium.
Other
· Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM UK.
· Play an active role across CBM UK, promoting positive working and innovation. Ensure that the values of CBM UK are understood by external partners and always reflected in communications
· Ensure the values of CBM UK are understood by external partners and always reflected in communications
· Carry out any other duties as required by the Director and Head of Programmes.
The client requests no contact from agencies or media sales.
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
The Role:
- As Infrastructure Architect you will be accountable for the specification, delivery, and assurance of all technology infrastructure, including data centre, network services, telephony, workstation management, servers, storage, and related software.
- This role is responsible for ensuring availability, integrity, and security of all IT infrastructure in collaboration with the Co Supply Partner, specifically their Solutions Architect.
- Working with colleagues across Digital Enablement, you will oversee the Co-Supply Partner's deployment of technology for various projects and any technological change impacting the infrastructure.
- You will be pivotal in shaping and delivering our technology infrastructure. This role is not just about managing systems; it's about leading a team to create robust, scalable, and secure solutions that support our organisation's evolving needs.
- A key focus will be to develop the team’s capabilities and ensure that infrastructure and security roles within the team are aligned with the need to support our ongoing transformation.
- This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once or twice a month on average, but may require out of hours project working.
The Candidate:
- We are looking for a visionary leader in technology infrastructure who thrives in complex, dynamic environments and has a passion for driving transformation.
- You will have a hands-on management approach to ensure solution scalability, reliability and efficiency.
- You’ll be an experienced technical team leader with sound negotiation and influencing skills effecting a wide range of internal and external stakeholders
- You will be an architect of complex projects and programmes, designed in an inclusive and participatory manner.
- You will have experience in the following - Microsoft 365, Azure, SQL, Citrix, DevOps, Email Authentication and AWS
- Experience of other Cloud-based solutions would also be beneficial and you will be a strong advocate for Cloud-based ways of working across the organisation.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible & Hybrid Working Options
- Generous Annual Leave
- Enhanced Parental Pay
- Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values—Grow Together, Explore, Focus and Make it Count—are what matter most. We also keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows your experience and passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
- Responsible for developing and delivering all fundraising events with the support of the Fundraising Events Manager
- Ensure that all event participants - virtual or physical have an exceptional experience to maximise income and are placed at the heart of everything that we do.
- Build excellent relationships with event participants to ensure future event participation.
- Support the FEM in creating and implementing user journeys for each event and review regularly based on audience insight and current event fundraising trends.
- Create tailored fundraising materials with the support of our marketing team.
Key responsibilities
- Ensure that all event project plans are in place, liaise with stakeholders to ensure that all deadlines are met, working within budget and ensuring income targets are met.
- Steward participants based on their supporter journey. To include calls, sending supporter communications, providing fundraising support, following up to ensure donations are received, personalised thanking and survey.
- Attendance at events to enhance our supporters experience and deepen their relationship with Ben.
- Work with FEM and marketing team to produce marketing collateral, merchandise and other support materials based on each event.
- Ensure that all participants have a fundraising page on Enthuse and Salesforce is updated with all current contact information. Including income and communications.
- To lead and deliver on certain Ben and Third-party events including supervising Ben employees and on-site contractors.
- Ensure that all bookings are invoiced, and payment received.
- Monitor and maintain social media groups and WhatsApp groups created for our Fundraising Events
- Update webpages relating to our Fundraising events with current content.
- Identify and capture inspiring stories from our event participants to share across our media and digital channels.
Technical Knowledge (E = Essential, D = Desired)
- Proficiency in CRM software (Salesforce) (E)
- Proficiency in using fundraising events platforms (Enthuse) (D)
Job Specific Competencies
- Excellent communication and interpersonal skills, with the ability to build relationships with supporters over a range of channels, including email, telephone and face to face.
- Strong organisational skills with the ability to deal with a variety of tasks under pressure and working to busy and tight deadlines
- Ability to work independently and as part of a team, collaborating with colleagues within and across departments
- Strong project management skills ensuring delivery of events and journeys from start to finish.
Qualifications required
Our teams are made up of people who are committed to our ambitious goals – you do not need to be degree educated to secure a role, but you should be able to demonstrate a combination of experience and competence that meets the requirements of the role
Experience required
- Relevant experience in delivering and attending events
- Experience of building excellent relationships with participants
- Experience of creating and implementing participant journeys
This job is suitable for someone who…
- Has a passion for events
- Has a natural ability to build relationships with our participants
- Contributes constructively and generously as part of a wider team
- Is passionate about the work that Ben does and the changes it can make to our automotive family
- Can turn one-time participants into lifetime supporters.
The client requests no contact from agencies or media sales.
We want to hire a highly organised and proactive Business Support Officer to play a key role in our small but dynamic team. This role supports our CEO, manages key operational functions, and oversees financial and administrative processes, ensuring the smooth running of our organisation. You’ll be at the heart of our work, helping to strengthen youth services across the West Midlands.
This is a part-time (2 days/14 hours per week) permanent role. The role is remote, with equipment provided. We’re looking for someone with excellent digital literacy, strong relationship management skills, and experience in project coordination, governance, or financial oversight—ideally within the non-profit sector.
The successful candidate will maintain internal systems, support external relationships with funders and partners, and supervise the Training & Finance Administrator to ensure high-quality service delivery. Your role will involve financial oversight, including budgeting and reporting, as well as managing contracts, governance compliance, and organisational planning to support YFWM’s long-term stability and impact.
About us: Youth Focus West Midlands (YFWM) supports the development and delivery of high-quality youth work across the West Midlands. We work with youth workers, professionals, agencies, and policymakers to strengthen the sector, providing resources, training, and strategic support. As a registered charity, we help organisations and individuals develop youth work opportunities, advocate for best practices, and facilitate partnerships to ensure young people in the region benefit from impactful and inclusive services.
The client requests no contact from agencies or media sales.