Digital delivery officer jobs
BACKGROUND
An exciting opportunity to lead communications and marketing at Action Syria. Through your work, you will help us ensure Syrian communities have the education and medical care they need, every day, and when emergencies strike – this is critical as Syia begins to rebuild following the fall of Assad in late 2024. Action Syria has over a decade of experience working with local partners in the Middle East making a positive difference to over 25,000 people affected by conflict, displacement and natural disaster annually. We seek a competent, confident and skilled communications and marketing specialist to help deliver ambitious plans for the coming years, increasing our profile and expanding our audiences.
Working closely with the CEO and the fundraising team, you will be responsible for delivering our Communications & Marketing strategy, making sure it integrates with our fundraising strategy, and critically, considers the broader vision for expanding our audience. You will set appropriate targets, key performance indicators and measure progress against these. As a small and mighty team, we seek a reliable communications expert who is pro-active, inspiring and really loves what they do. We are positive, creative and ‘hands-on’ and hope you are too.
Alongside setting the strategic direction, you will be actively involved in executing day-to-day communications tasks, from content creation and social media management to media engagement, ensuring our messaging is impactful and consistent across all platforms.
For those looking to advance their career, this role offers a pathway to take the next step professionally, with the opportunity to develop with the role as the organisation grows.
This role will ensure that Action Syria:
- has a comprehensive and practical communications and marketing strategy, which is integrated with our fundraising strategy;
- has appropriate presence across digital platforms; and
- engages audiences with meaningful messaging in support of our charitable objectives.
Responsibilities
1. Lead the Communications and Marketing function and strategy:
- Review and refine our Communications & Marketing strategy to ensure it is fit for purpose and responsive to the new chapter unfolding in Syria, positioning us as a leading voice among charities engaging in the region;
- Work with Head of Development to ensure the C&M strategy integrates with our fundraising strategy, driving impact, building trust, and ensuring sustainability; and
- Set targets and milestones for the C&M Strategy to measure progress against.
2. Manage our annual communications plan:
- Produce engaging and meaningful content for communications and marketing purposes, including copy and graphics
- Write and publish key communications throughout the year, e.g. blog posts and newsletters (Mailchimp) to maintain a strong profile and grow our support base;
- Manage social media platforms: Instagram, Facebook, LinkedIn, X, scheduling regular, high-quality posts, and managing Meta Ads, to engage existing and new audiences;
- Create engaging digital content, with input from the team on messaging and purpose, to raise Action Syria’s profile and support our fundraising and marketing campaigns;
- Work with the fundraising function on Action Syria’s digital fundraising strategy, with a focus on optimising donor journeys; and
- Support the team with asset design for fundraising campaigns where required.
3. Act as guardian of Action Syria’s brand, ensuring it is fit for purpose:
- Develop comprehensive brand guidelines, in line with our recent rebrand; and
- Ensure website is current, appropriate and enables us to reach strategic and fundraising goals.
4. Develop strategic engagement with media:
- Build on press list and cultivate relationships to enhance Action Syria’s profile
Essential
- Positive, pro-active and reliable;
- Prior experience of strategic communications and marketing planning and delivery at management level;
- Prior experience of marketing (digital and other) with the ability to tell powerful stories via multiple channels;
- Prior experience of Social Media management;
- Excellent design skills, with an eye for detail;
- Excellent communication skills, written and verbal, with the ability to deal with sensitive subjects appropriately; and
- Experience of marketing for fundraising campaigns
- Excellent time management skills
Desirable
- Understanding of the aid and/or development sector;
- Interest in and understanding of fundraising; and
- Interest in the international Charity sector, ideally specifically in the Middle East and Action Syria’s cause.
The client requests no contact from agencies or media sales.
Do you have outstanding communications, events and customer care skills? Are you ready to bring delight to donors and help a busy team achieve key fundraising goals?
· Permanent, full-time: 35 hours a week worked over five days We would be open to some flexibility on hours worked.
· Hybrid working – up to 40% home working.
· Starting salary £30,925 per annum with a generous pension contribution: up to 10 per cent employer contribution on annual salary.
· 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
· Generous rewards and wellbeing package, including:
o access to 24/7 employee assistance programme with qualified counsellors
o wellbeing coffee mornings
o menopause support
o up to three volunteer days a year
o up to three family emergency leave days a year
o retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
Your role
Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As part of the fundraising and communications team you will bring delight our donors by dealing with enquiries successfully as first port of call and proactively contacting supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to the work of Church Mission Society.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven experience working within a customer/supporter facing environment. Experience in telephoning to get results in a customer care environment is essential as well as administrative skill.
It is also a requirement for this post holder to be in sympathy with CMS’s values and aims.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 25 May
Interviews are planned to be held on Tuesday 3 June at CMS House, Oxford.
To apply
Please send your application form and CV tvia our website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed application form, which is available to download from our website.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.




The client requests no contact from agencies or media sales.
The role is a two day a week commitment. (16 hours) £150 per day. We are flexible on working from home but would prefer that at least one of the two days is at the office with the other two staff members, our Office Administrator and CEO.
It involves –
Monitoring and recording all income for the charity
Sourcing funding, at present primarily from Trusts and Foundation or individuals
Collaborating with the office team on other fundraising initiatives and events
Support the delivery of digital fundraising activities
Being a small team, other tasks may come up from time to time
Exploring and obtaining fundraising from Corporate entities.
It requires –
A good knowledge of a CRM database, preferably Advantage nfp
Good writing and communication skills
Someone with attention to detail
Someone who can work flexibly in a team.
The charity has an office in Bermondsey
To apply please email with a CV and covering letter outlining any experience of health or stroke related work additional to your fundraising experience.
InterAct is an award winning charity dedicated to supporting stroke recovery through reading and storytelling.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Who we are
ADSS (Alzheimer's and Dementia Support Services) believes in enabling those who live with dementia to live well. ADSS is Kent’s biggest independent charity dedicated to providing support to people affected by dementia. Following a significant expansion in 2022, the team is now supporting more people than ever before. We are currently Kent Charity of the Year and Kent Disability Charity of the Year, and have a proven track record in delivering high impact services.
Summary of the role
Reporting to the Head of Fundraising, the role will support the implementation of our 2030 Fundraising Strategy in collaboration with colleagues in Fundraising, Communications and Delivery Teams. The post holder will have responsibility for maintaining and growing Individual Giving, through key digital platforms. They will support the Head of Fundraising in researching and implementing new platforms as ADSS develops its fundraising capacity and capability.
The successful candidate will bring creativity, innovation, and great donor stewardship and retention skills to ensure that the Charity achieves its ambitious fundraising goals.
Main purpose of job
The individual Giving Fundraiser will be responsible for the delivery of ADSS fundraising from individual donors, primarily through digital platforms.
The post holder will handle stewardship contact with all individual donors and fundraisers with warmth and appropriate enthusiasm and sensitivity. Our supporters participate in a variety of events and have a range of motivations for giving to the Charity including families who are raising funds in memory of a loved one.
The Individual Giving Fundraiser will gain exposure to a variety of income streams through collaboration with Fundraising colleagues and volunteers.
Together, you will explore opportunities to diversify ADSS’s funding streams and look for ways digital platforms can enhance Corporate and Community Fundraising and vice versa.
The Role Responsibilities
Maintain and grow ADSS’s income from individual supporters with a focus on digital platforms.
Lead on the delivery of acquisition and retention campaigns and optimising supporter journeys.
Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns.
Fundraising Strategy and Planning:
·Work with the Head of Fundraising to develop and implement comprehensive fundraising strategies, including regular giving, to support ADSS’s mission, ensuring alignment with organisational goals.
·Organise and execute fundraising campaigns and events, including individual giving, special events, and online fundraising efforts.
·Prepare and present detailed reports on fundraising progress to leadership and maintain an accurate pipeline.
·Monitor expenditure for individual events and campaigns to secure a profitable return on investment.
·Support the team to identify and develop new revenue streams to increase support for ADSS programmes and services.
·Keep up to date with industry developments to contribute to the overall development of the fundraising department. Continually monitor digital trends and be willing to adapt to this quickly changing area.
Donor Cultivation and Stewardship:
·In collaboration with the Communications Team, increase our geographical area of reach and influence, across Kent, to grow our donor base.
·Work with families and the wider ADSS team to support the development of case studies to tell donors the stories of ADSS’s work.
·Build and maintain strong, lasting relationships with current and prospective donors, ensuring their continued support.
·Implement strategies for donor recognition and retention, including personalised outreach, acknowledgements, impact reports, and engagement opportunities.
·Develop and maximise communication tools and materials to keep all donors updated with our key messaging and impact.
·Engage with the community through various communication channels, promoting the organisation’s mission and fundraising opportunities.
·Manage online platforms and income pages of our website to maximise the potential channels for donation.
Corporate and Community Partnerships:
Work with the Corporate and Community Fundraisers to:
·Develop Individual Giving programmes within Corporate and Community partnerships
·Ensure that digital platforms support their efforts to cultivate relationships with local businesses and community groups to secure sponsorships, partnerships, and in-kind donations.
·Engage community leaders and influencers to increase visibility and support for ADSS’s fundraising efforts.
·Explore the role of digital platforms in new partnerships to diversify revenue streams and enhance community engagement.
Donor Database Management:
·Maintain and update our donor database, ensuring accurate records of donations, communications, and engagement history.
·Analyse one-off and regular giving performance and optimise programmes based on insights
·Manage the Membership recruitment process
·Track progress towards fundraising goals, preparing regular reports for senior leadership and stakeholders.
·Work within GDPR and the Fundraising Code of Practice at all times.
This job description is not exhaustive and serves only to highlight the main
requirements of the post holder. The Chief Executive Officer may stipulate other reasonable requirements.
THIS POST IS SUBJECT TO A DISCLOSURE AND BARRING SERVICE CHECK
The client requests no contact from agencies or media sales.
Citizens Advice Rhondda Cynon Taf
Wales (Hybrid)
Salary £58,500 - £70,000 (based on experience)
Full-time
Permanent
Job description
Our cause never changes, Citizens Advice Rhondda Cynon Taf is here to make society fairer. We have a reputation for high quality provision of advice services, helping over 20,000 people last year.
As CEO, you are responsible for providing strategic leadership and direction for Citizens Advice Rhondda Cynon Taf, working collaboratively with the Board to shape the organisation’s strategy, direction, and policies and leading the Senior Management team.
Your role is to ensure the organisation maintains a strong focus on growth and sustainability, maximising opportunities for collaboration, service development, and delivery at both local and regional levels. You will work to build on Citizens Advice Rhondda Cynon Taf’s existing reputation as a truly influential force in the area, and beyond, fostering networks, alliances, and robust relationships with stakeholders and partners.
If you are interested in finding out more about this opportunity, please download the job pack attached for further information.
We deeply value our people and foster a supportive, socially just culture within a charitable environment. This role offers a rewarding remuneration package with excellent terms and conditions:
● Hybrid working offered
● A flexible 37 hour working week
● Pension scheme - employee minimum contribution of 5% and employer contribution of 4%
● Generous holiday entitlement
● Annual pay review
Closing Date: 19th May 2025
Provisional Interview Date: w/c 26th May 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a visionary, hands-on leader with a bold passion for transforming childhood cancer outcomes? We're looking for a driven and dynamic CEO to lead our small but mighty charity through its next phase of growth and impact.
As CEO, you will shape and execute an ambitious strategy to accelerate change in the childhood cancer space—through fundraising and grant-giving, policy influence, partnerships, and compelling digital storytelling and campaigning. This is a rare opportunity to lead from the front, catalyse meaningful change, and work directly with researchers, funders, and leading hospitals and universities.
Key Responsibilities
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Lead the charity with integrity, compassion, and vision—building a high-impact organisation centred on outcomes and change.
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Manage the Azaylia PhD Scholarship grant-giving fund with transparency and in alignment with the charity’s funding criteria.
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Design and execute a robust income strategy across corporates, trusts, foundations, major donors, crowdfunding, events, and sponsorships.
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Leverage your network to secure and steward significant gifts and partnerships, particularly in the childhood cancer space.
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Develop digital and in-person campaigns that inspire action, influence policy, and build coalitions for change.
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Actively engage in every aspect of the charity’s operations—from strategy to hands-on delivery, in a lean and resource-limited environment.
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Guide our growing social media presence with a focus on mission-driven engagement, supported by data and storytelling.
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Build strong relationships with high-profile ambassadors, media, and influencers to amplify our voice and cause.
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Ensure financial sustainability through effective planning, budgeting, and income diversification.
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Create a purpose-driven, supportive, and high-performing team culture rooted in transparency, equity, and empathy.
Ideal Candidate Profile
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Proven success in multi-channel fundraising, with a track record of securing and growing major gifts.
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Existing relationships with high-net-worth individuals, foundations, and stakeholders in the childhood cancer space.
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Deep understanding of systems change, with experience in driving policy and institutional transformation.
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Professional experience in the childhood cancer, paediatric healthcare, or rare disease sector.
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Expertise in financial management, charity governance, and regulatory compliance.
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Excellent leadership and team-building skills with the ability to nurture and retain top talent.
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Confident operating autonomously in a remote setting, with strong organisational and self-management abilities.
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Passionate about eradicating childhood cancer and creating systemic change for affected families and communities.
What We Offer
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A unique leadership role with high visibility and potential for sector-wide impact.
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Flexibility in a remote working environment, with occasional domestic travel.
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A passionate, values-driven team committed to collaboration, bold thinking, and impactful outcomes.
About The Azaylia Foundation
The Azaylia Foundation was founded by Ashley Cain and Safiyya Vorajee after the passing of their eight-month old daughter, Azaylia. Childhood cancer is the number one killer of children in the UK, yet it receives less than 3% of cancer research funding. Backed by a large community of supporters, The Azaylia Foundation is committed to reversing this systemic underfunding through advocacy, PhD research grants, and family support for treatments not freely available via the NHS. Our flagship programme, The Azaylia PhD Scholarship Program, aims to fund 20 new childhood cancer PhDs and their research over a period of 5 years.
To apply, please send your CV and a supporting statement (no more than two pages) outlining how your experience aligns with the role and why you're passionate about leading this organisation.
The client requests no contact from agencies or media sales.
Position: Press and Communications Officer
Hours: Part-Time, 12 hours per week
Contract: Permanent
Location: Office-based in Belfast with flexibility to work remotely
Salary: Starting from £9,045 (FTE £26,384) per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity*
*you’ll start at the entry point salary of £9,045 (FTE £26,384) per annum, increasing to £9,611 (FTE £28,033) after 6 months service and satisfactory performance and to £10,176 (FTE £29,682) after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This is a great opportunity to join a dedicated team who are passionate about improving the lives of people with MS. We are looking for someone who is confident in navigating social media channels and has a proven track record in creating engaging content for a range of audiences.
The successful candidate will be supporting the development and delivery of our digital communications to increase our reach across Northern Ireland so you’ll need to have confidence navigating Meta Platforms and online graphic design tools such as Canva or similar.
You will be joining a busy team so communication skills and time management are crucial as well as an ability to spot opportunities and work on your own initiative with support from your manager and the wider Northern Ireland team. If this sounds like you we’d love to hear from you.
Closing date for applications: 9:00 am on Wednesday 14th May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re growing our fundraising team! Here at Keech Hospice we know that raising more funds enables us to reach many more people in our community and we’re delighted that this has been recognised with a substantial investment into the team structure. You’ll be joining us at an exciting time for the team and the organisation, with a recent re-brand, a deep-dive into fundraising and the build of a new strategic plan for raising income - you could join a brilliant existing team to help us transform the way we fundraise and help us, help more.
Key Responsibilities:
- Creating, developing and implementing strategies to acquire, retain and engage individual donors
- Driving the growth of individual giving through digital channels and delivering online campaigns, social media fundraising and e-mail marketing
- Leading projects
- Analysing fundraising data to track performance and identify trends
What We're Looking For:
- Previous experience within fundraising and focus on digital fundraising
- Understanding of supporter/customer engagement strategies
- Excellent communication and project management skills
- Proficient in CRM systems
- Strong understanding of charity sector and fundraising regulations
What we offer:
- A competitive salary and generous annual leave
- Ability to carry over your existing NHS pension scheme
- Healthcare scheme
- Free car parking and cycle to work scheme
- Career development and progression opportunities
- A caring, supportive and inclusive environment
The client requests no contact from agencies or media sales.
£30,750 - £36,800 per annum depending on experience
Hours: 35 per week
Based: Esher/Midlands/Home
Contract: Permanent
Ref: 1526
A major change project has taken place over the last few years to transform our IT systems and support. We have moved to a cloud solution based on Microsoft 365. To support our internal IT roles, we are supported by a managed service provider who are providing ongoing day-to-day support for all our IT users.
This is an exciting role that will play a key part in the delivery of Cranstoun’s IT and digital strategy. You will support the delivery of major business systems projects and support the day-to-day work of the IT team.
You will work closely with the Head of IT and the other IT and Systems Officer in supporting the IT infrastructure and delivering projects to improve the provision of IT and knowledge and digital capabilities across the organisation.
If you are motivated to make a positive difference, have excellent communication skills, able to manage and prioritise your work alongside working as part of a team then this is a great opportunity for you.
Experience of managing a large estate of laptops and mobile devices, Office 365 system administration, dealing with third party suppliers, and working in a customer focussed IT support capacity are highly desirable.
The role involves regular travel to sites, services and premises to support the IT function and infrastructure.
To download an application pack, visit the website via the apply button.
Unfortunately, we are unable to accept CVs.
Closing date: 30 May 2025.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No. 1061582.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.
Advice Work
- Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
- Support outreach or community engagement activities as needed.
- Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
- Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
- Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
- Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
- Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
- Enable and support guests to act for themselves, wherever appropriate.
- Monitor the progression of all cases to the point of resolution.
- Conduct follow-up calls with guests where needed and track outcomes
- Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
- Provide advice to the General Advice Service as and when required
Case Management
- Manage own caseload and work independently to support guests
- Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
- Support with developing case studies and gathering guest feedback
- Collect statistical information as requested for reporting purposes.
- Feed into the development of monitoring reports for funders and other stakeholders
Other Responsibilities
- Maintain and update the charity’s record of referral and signposting agencies;
- Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
- Keep informed of new and changing legislation relevant to the post, and of local issues and policies
- Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
- Take part in supervisions, personal development training, team meetings and appraisals
- Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) by email to Admin, and complete our Equal
Opportunities Form found on our website.
Note: Applications without a tailored covering letter will not be considered.
In your Cover Letter please respond to the following questions;
Why are you interested in working as an General Advice Officer at Sufra, and how do your values align with our mission?
What experience do you have providing advice or support to individuals facing hardship?
How do you approach complex or challenging situations when supporting advice guests? Describe how you break these situations down and help guests understand their options and next steps.
The client requests no contact from agencies or media sales.
The Mental Health Foundation is recruiting for a Research Officer to support our team in Scotland.
Deadline: 5pm on Friday 16th May
Location: Glasgow
Salary: Starting salary £31,350
Hours: Full-time, 32 hours per week (as part of our 32-hour week pilot and may revert to 35 hours after July 2025)
Contract type: This is a fixed-term role for 18 months
This is an exciting opportunity to design and implement impactful research and evaluation projects. You will collaborate with internal teams and external partners to collect and analyse data, ensuring that our work is informed by lived experience and reflects the diverse needs of the communities we serve.
What does the role involve?
- Lead and support research projects, including quantitative and qualitative data collection and analysis.
- Produce high-quality reports, presentations, and academic publications to share findings with varied audiences.
- Conduct systematic and pragmatic evidence reviews to inform our initiatives.
- Collaborate with colleagues in communications and policy to ensure our research drives meaningful impact.
- Represent the Mental Health Foundation at events to promote our research and vision.
What skills, knowledge and experience are we looking for?
- A degree or relevant equivalent in a relevant field with substantial research elements, or equivalent experience.
- Demonstrable skills in both qualitative and quantitative research methods.
- Proven ability to manage research projects and deliver results on time and to budget.
- Strong communication skills to present complex concepts to diverse audiences.
- Commitment to ethical research practices and inclusivity, with a focus on addressing inequality and adversity.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks.
We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
About us
Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.
Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.
We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.
The Foundation is the home of Mental Health Awareness Week.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application form by clicking 'Redirect to recruiter'. Please note that all sections of the application form should be completed as CVs alone will not be accepted. Applications will close at 5pm on Friday 16th May and we are unable to accept late applications. Interviews are planned for Monday 2nd June.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.
We look forward to hearing from you!
Our vision is good mental health for all.

The client requests no contact from agencies or media sales.
Project Support Officer (Part-Time)
Location: London (Hybrid)
Salary: £20.52ph
Hours: 14 hours per week (Monday to Friday)
Contract Type: Temporary
Are you highly organised with a passion for supporting impactful projects? We’re excited to be recruiting for a Project Support Officer for a prestigious organisation in London. This role offers an excellent opportunity to contribute to meaningful digital transformation projects within a dynamic, supportive team environment.
About the Role
As the Project Support Officer, you will play a crucial role in supporting the CRM_CMS Project Manager and project teams to ensure the successful delivery of the Digital Transformation Strategy Group (DTSG) Programme and integrated projects. Your work will help shape how the organisation leverages technology for long-term success.
Key Responsibilities
Provide administrative and project management support, including scheduling meetings, preparing minutes, and ensuring timely follow-up on actions.
Manage risk registers and escalate unresolved risks, ensuring effective governance and project control.
Support the development and implementation of change management processes for the CRM_CMS project.
Assist in the creation of internal project assurance measures and ensure compliance with audit requirements.
Facilitate workshops and meetings to identify risks, benefits, and key communications.
Undertake financial administration, including processing purchase orders, invoices, and monitoring project expenditure.
Maintain clear communication with stakeholders and support the promotion of project activities across multiple channels.
What We’re Looking For
Essential:
Degree-level education or equivalent experience.
Proven experience supporting digital projects and managing project documentation.
Strong administrative skills, including financial administration and stakeholder coordination.
Excellent organizational skills with the ability to prioritize and meet deadlines.
Proficiency in Microsoft Office (including Teams and SharePoint) with excellent IT skills.
Strong written and verbal communication skills, with attention to detail.
Ability to work both independently and collaboratively in a team environment.
Desirable:
Experience in maintaining SharePoint and Teams sites.
Strong numerical skills and ability to analyze data.
Previous experience supporting steering groups or project boards.
Personal Attributes
Commitment to providing outstanding customer service.
Proactive problem-solving skills with a flexible approach to work.
Dedication to equality, diversity, and confidentiality in all professional interactions.
Why Join?
You’ll be part of a collaborative and forward-thinking team within a highly respected organization. This role provides the opportunity to develop your project management skills while contributing to impactful digital transformation initiatives.
How to Apply
Applications will be reviewed on a rolling basis, so early applications are encouraged.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Within our Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising – all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats.
As Website Coordinator, you will support the whole Digital Products team in our ambition to create sector-leading user experiences across our website and suite of digital products. We are looking for someone skilled in proactively identifying opportunities for enhancing our Digital Products and effectively coordinate the implementation of these improvements.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
We will be interviewing for this position on a rolling basis, so we would recommend applying early. We will close the vacancy once it is filled.
To apply for the role, please click the button below.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for an Online Communities Manager to join our National Services team.
We work together with autistic children and young people, their parents and carers, and our partners to create a world where every autistic child and young person can thrive. Our online communities play a vital role in this vision, helping autistic young people explore their autistic identity, connect with others, and take part in meaningful projects and campaigns. We also provide parents and carers with a safe, supportive space to share experiences, access information, and find solidarity with others.
We're looking for a passionate and creative individual to join us at an exciting time of growth. You'll help us expand our reach, increase diversity, and develop engaging digital content that speaks to the experiences and ambitions of autistic young people and their families.
In this role, you will:
- Lead and develop our online communities to ensure they are safe, inclusive, and empowering spaces
- Create and curate digital content that informs, inspires, and engages our audiences
- Develop partnerships to drive the growth, diversity and reach of our online communities
- Work closely with our participation team to elevate the voices of autistic young people
- Collaborate with marketing and communications to deliver our National Services strategy
We'd love to hear from you if you're committed to inclusion, excited by digital engagement, and motivated to make a difference.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Community Fundraising Manager
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.
Contract: Permanent
Hours: 30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Closing date: midnight on Sunday 1st June
Interview dates: First-round interviews will be virtual and take place in early June
Purpose of the role
- Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
- Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
- Lead the strategy for our Individual/Regular Giving programme
- Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
- Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
- Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
- Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising
Ideal candidate
The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.
Person specification
Essential
- Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
- Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
- Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
- Excellent relationship building skills
- Ability to manage several projects at the same time
- Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
- Excellent communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Strong IT skills, including SharePoint and advanced Excel
- Enthusiasm for the issues we work on
Desirable
- Working understanding of admin processes relating to fundraising
- Understanding of digital marketing
- An understanding of GDPR in relation to fundraising
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.