Digital engagement officer jobs
Do you want to tackle the homelessness crisis with your creativity and fundraising knowledge?
We are looking for a Senior Digital Marketing Officer to join the Public Engagement team. This role will play a vital role in raising funds from members of the public through digital channels, helping to end homelessness and rebuild lives.
St Mungo’s has ambitious growth targets in the digital space and the Senior Officer will be key in delivering a programme of work to achieve income goals and further develop the digital programme for the organisation.
The role reports to the Digital Fundraising Manager meaning there is lots of room to grow and own strategic projects. The role offers excellent cross-learning opportunities as it sits within the public engagement team which encompasses fundraising teams as well as brand and marketing.
In this role you will:
- Develop, deliver and manage email specific journeys for our online supporters with a focus on driving repeat giving from newly acquired donors and boosting lifetime value.
- Support growth and improvement in the digital fundraising programme through conducting analysis, reviews, reporting on activity, developing new ideas, implementing testing and supporting team planning.
- Identify opportunities and ideas for new digital marketing activity, develop business cases and rationale for testing.
About you
We are looking for a creative and analytical thinker with experience of delivering digital fundraising campaigns and the drive to deliver new and existing activities, campaigns and processes from scratch.
If you have excellent problem solving skills and can demonstrate the below, we encourage you to apply.
- You are a pro-active and driven individual with a desire to test new ideas and manage projects from creation to execution.
- You have a passion to learn and develop as a fundraiser and approach tasks with an analytical and creative mindset.
- Above all, you will be genuinely committed to tackling homelessness and rough sleeping.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a new space in Farringdon, London.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am 9 March 2026
Interview and assessments on: 18-19 March 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day at PACT, we are building adoptive families and empowering women, children and parents to embrace a positive future. Our work changes lives and we are looking for someone who can help tell the stories behind that impact.
As Communications and Engagement Officer you’ll play a key role in sharing the voices and experiences that define who we are. You’ll help shape compelling content that brings our mission to life and connects people with the difference that PACT makes.
Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families from many different backgrounds.
Position: Communications and Engagement Officer
Location: Hybrid working arrangements, with at least one day per week in our Reading office
Contract: Permanent full time – 37 hours per week, weekdays
Salary range: within the range of £25,735 to £31,453 per annum
About the role:
Our Communications and Engagement team is responsible for engaging external audiences, supporters and beneficiaries in PACT’s work and fundraising challenges.
As our Communications and Engagement Officer you will play a valuable role in shaping and sharing compelling content that brings PACT’s mission to life. You will:
· produce PACT communications and marketing materials that reflect our values and demonstrate our impact. This includes a programme of social media engagement, regular newsletters, press releases, internal communications, creating content for the website and capturing illuminating lived experiences for the variety of channels.
· ensure that all internal and external communications align to our brand
· raise awareness of the PACT brand and our services
· contribute to PACT’s fundraising targets with appeals and challenges
About you:
To be a successful Communications and Engagement Officer, you’ll have skills and experience in using:
· Social media for organisation and event promotion
· Analytic and insight tools to develop reach and engagement across digital platforms
· WordPress content management systems to create, edit and maintain webpages
· Mailchimp as an email marketing tool
· Canva, Adobe Creative Cloud apps, or similar graphic design platforms
· CRM programs, such as Blackbaud’s Raiser’s Edge
You’ll be able to identify considered opportunities to develop communications and engagement through initiative and innovation to maintain PACT’s position as a sector leader.
If you can demonstrate your creative skills to present information in a clear, engaging and accessible way with the above experience, and this sounds like you - please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.
For an informal discussion about the role please visit our website for contact details for Sam Ward, Events and Engagement Manager.
For more information about PACT please visit our website.
Closing date: 9am, Wednesday 25 March 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Communications Assistant, Marketing Assistant, Communications and Engagement Assistant, Communications and Marketing Assistant, Communications Officer, Marketing Officer, Communications and Marketing Officer, Communications and Social Media Assistant, Communications and Social Media Officer
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Are you a creative, social and digitally‑minded communicator with a passion for charity and animal welfare?
We have an exciting opportunity for a Digital Marketing Officer to join our Income Generation & Communications team at Birmingham Dogs Home. This role plays a key part in helping us raise awareness, engage supporters and promote the vital work we do every day for dogs in need.
Birmingham Dogs Home has an established and growing online presence, and this role has been created to help us do more, engaging more people, telling more stories and increasing support for our fundraising, rehoming and welfare work.
About the role
Clear, engaging and compassionate communication is at the heart of what we do. As Digital Marketing Assistant, you’ll support the planning, creation and delivery of digital content across our social media channels, website and email communications, helping explain what we do, why it matters and how people can get involved.
Working closely with the Events & Community Fundraising Manager, you’ll help promote fundraising campaigns, events and appeals, support PR opportunities and ensure our communications reflect the real impact of our work.
This is a fast‑paced role within a busy animal welfare charity, where priorities can change quickly. It’s ideal for someone who enjoys variety, likes a challenge and wants to develop their digital marketing skills while working alongside a talented and supportive team.
What you’ll be doing
- Creating, scheduling and publishing engaging content across Facebook, Instagram, TikTok, LinkedIn and YouTube, including content for The Vet Clinic
- Supporting the creation of short‑form video content, particularly for TikTok and Reels
- Promoting fundraising activities, campaigns, appeals and events across digital channels
- Supporting the delivery of monthly supporter e‑newsletters and website updates
- Assisting with PR opportunities, case studies and positive news stories
- Monitoring performance and using insight to help improve engagement and future digital activity
- Working collaboratively with teams across the charity to gather content and share stories
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join our friendly organisation and help us grow awareness of our charity, promote sales and increase audience engagement. We’re looking to recruit a Marketing & Communications Officer (maternity cover) to create engaging, high-quality, visual, and written marketing materials.
What is The Guildford Institute?
We are an educational and community charity offering a varied programme of activities, room hire facilities, a vegetarian café , and a historic library and archive, all based in our Grade II listed premises in central Guildford.
What Can We Offer You?
Some of the key benefits of working with us include:
· A small, friendly, supportive team environment
· A varied job role with lots of opportunities for creativity and personal input
· Training & professional development opportunities
· Flexibility with how the 30 hours of the role are divided across the week
· Engagement with a wide range of community members
· A generous annual leave allowance
· A central Guildford location
About the Role
The Marketing & Communications Officer will be passionate about the Institute’s aims of providing cultural and social opportunities for the local community.
The points below identify some of the post-holder’s core areas of responsibility:
· Contribute to the development and delivery of an integrated brand, marketing & campaigns strategy, ensuring consistent and innovative marketing across all channels
· Lead digital marketing activity, including social media management, website updates, SEO best practice, blog posts and paid advertising
· Support brochure production, including proofreading, layout input, and coordinating distribution
· Manage internal and external communications, including press liaison, advertising schedules, press releases, and internal displays
· Design a variety of marketing materials for external and internal use
· Maintain stakeholder engagement, supporting membership queries, managing donor communications, and updating mailing lists
· Build partnerships and support promotional outreach to raise awareness of the Institute's offer
What We Seek in You
· A passion for and commitment to the aims and the work of the Institute
· An enthusiasm to build on and promote the Institute’s programme of activities
· Previous marketing and communications experience
· Excellent written skills
· Strong organisational skills and ability to meet deadlines
· Excellent attention to detail
· Strong interpersonal and customer service skills
· A flexible, adaptable approach is essential
Full Person Specification details can be found within the Job Description.
The Guildford Institute welcomes applications from individuals from all sectors and backgrounds.
Key Information & Application Method
This maternity cover role is expected to last approximately 13 months. The position is for 30 hours across the week, primarily from our building in central Guildford.
Salary: £22,500 plus benefits (pro rata salary for 30 hours) (£28,125 FTE)
To apply, please send us a copy of your CV together with a short (1-page) covering letter highlighting why you would like to work for our charity plus how your skills and experience relate to this role.
Application closing date: Monday 23 March 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Public Fundraising & Engagement
Reporting To: Executive Director of Fundraising
Salary Range: Up to £60,000
Contract Type: Permanent
Location: Hybrid, across London sites. Old Street, Canary Wharf & Poplar.
Working days/hours per week: 35 per week, 9am – 5pm
Requirements: We can only employ applicants who currently have the right to work in
the UK.
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Why this role and why now?
This is a hugely exciting time to join our organisation.
We have recently brought together two £20m organisations – FareShare UK, a national food redistribution charity, and The Felix Project, our London network partner who has made waves across the capital in recent years. We are in the early stages of shaping our future together, while at the same time, developing our fundraising strategy for the next three years – setting the direction for how we grow income, engage supporters and deliver even more impact across the UK.
Public fundraising and engagement will be central to that strategy, and as Head of Public Fundraising & Engagement, you will play a leading role in shaping it.
We already have strong foundations to build on. Recent testing of private site fundraising for both organisations has exceeded KPIs, showing strong public appetite to support our work. We also have the opportunity to learn from The Felix Project’s success in London and explore how proven approaches can be adapted and scaled nationally.
Alongside this, we have a clear ambition to become a destination directorate for fundraisers across the sector – a place where talented people want to build their careers, test new ideas and do their best work.
This newly created role offers a rare opportunity to build on that momentum: helping to shape our three-year fundraising strategy, embedding a new brand, working creatively with network partners, developing new products and propositions, scaling what works nationally, growing mass-market and legacy fundraising, modernising systems and supporter journeys, and bringing together newly merged teams around a shared direction and culture.
This is a role for someone who enjoys building, experimenting, learning from what works and creating something genuinely transformational. If you’re excited by the idea of leading through change and helping create new ways for people to support our cause, we’d love to hear from you.
About the role
The Head of Public Fundraising & Engagement will lead our public fundraising portfolio. This newly created role will oversee Individual Giving and Legacies, Community Fundraising, Mass Participation and Challenge Events, and Fundraising Operations, with five direct reports.
You will be accountable for public fundraising income and performance, whilst also helping to bring together teams, systems and ways of working following the merger. You’ll sit on both the Fundraising Senior Management Team and the organisation’s Senior Management Team, contributing to organisation-wide strategy, decision-making and culture.
You will play a key role in shaping our three-year public fundraising strategy, ensuring it is ambitious, realistic and rooted in audience insight.
Whilst much of the portfolio is delivered through Senior Managers, there is particular scope and opportunity, to shape the future of Community and Mass Fundraising – where we’ve deliberately protected delivery while leaving space for the new Head to define long-term strategy, growth and resource.
You’ll also play a leading role in embedding a new organisational brand once agreed.
What you’ll be responsible for
Setting direction and growing income
•Champion the growth of long-term sustainable income that supports the organisation’s 3–5-year income ambitions.
•Strengthen our regular giving proposition and performance, embedding a clear strategy for acquisition, retention and lifetime value growth.
•Shape and deliver the organisation’s three-year public fundraising strategy.
•Set the overall direction for public fundraising and lead its delivery.
•Be accountable for public fundraising income, including planning, budgets, forecasting and performance working alongside your Senior Managers and Managers to achieve this.
•Build on strong early signals of public support, including the face-to-face fundraising pilots.
•Learn from proven success from both legacy organisations, including The Felix Project’s fundraising in London, and explore how this can be scaled nationally.
•Drive sustainable growth across the portfolio, balancing short-term delivery with the need to maximise supporter lifetime value.
•Make clear, confident decisions about priorities, investment and risk.
Leading the public fundraising portfolio
•Lead and support Senior Managers and Managers across Individual Giving, Community and Mass, Legacies and Fundraising Operations.
•Bring different income streams together under a joined-up, supporter-centered approach.
•Encourage collaboration, testing and learning across teams.
•Step in where needed to resolve issues, reset direction or move things forward.
A focus on Fundraising Operations
•Provide strategic oversight of Fundraising Operations, ensuring excellent supporter care, compliant processes and efficient income processing across the portfolio.
•Integrate a ‘best in class’ approach to thanking and supporter stewardship across the portfolio.
•Ensure robust fundraising compliance in line with regulation and sector best practice.
•Champion operational excellence, embedding processes and systems that enable sustainable growth.
•Work closely with the Senior Fundraising Operations Manager to ensure visibility and value of the function across the directorate and wider organisation.
Innovation and new product development
•Work collaboratively with colleagues to shape and embed the organisation’s innovation framework within public fundraising, ensuring disciplined testing, learning and scaling.
•Contribute a public fundraising perspective to cross-organisational and directorate innovation priorities, ensuring opportunities are commercially viable and audience-led.
•Lead the development of new fundraising products, propositions and approaches, from ideas through to testing and scale.
•Explore new ways for people to engage and give – particularly in acquisition-led activity such as face-to-face, digital and mass fundraising.
•Use insight, data and supporter feedback to shape and refine new ideas.
•Balance creativity with a commercial mindset i.e. Stopping what doesn’t work and scaling what does.
Shaping Community and Mass Fundraising
• Make a hands-on strategic lead in shaping the future direction of Community and Mass Fundraising.
•Build on recent business planning that has protected delivery whilst leaving space for longer-term strategic choices.
• Identify growth opportunities and test new approaches to help define future operating models.
•Build momentum and organisational confidence in areas with significant untapped potential.
•Increase partnerships with small and medium-sized corporates within Community Fundraising, developing scalable propositions that can grow nationally, working in partnership with network partners.
Working with our network partners
•Play a leading role in shaping how we fundraise with, for and alongside our network partners in the public fundraising space, working closely with the Senior Network Fundraising Manager.
•Work collaboratively to explore ideas, test approaches and unlock opportunities that benefit both the network and the organisation.
•Ensure public fundraising activity reflects the stories and impact of our network partners in a respectful and sensitive way.
Developing high-potential partnerships
•Lead the strategic development of high-profile partnerships including our newly launched three-year partnership with Nectar.
•Work closely with internal teams and external partners to grow reach, impact and value over time.
•Develop and embed a robust a partnership strategy for within public fundraising, to ensure we are maximising opportunities with third party providers.
Shaping our legacy fundraising proposition
•Take a strategic lead in developing our legacy fundraising approach, working closely with the Senior IG & Legacy Manager.
•Shape a compelling legacy proposition linked to our impact, values and volunteer workforce – an area of untapped potential.
•Ensure legacy fundraising asks are integrated into wider supporter journeys and long term planning.
•Build organisational confidence, capability and momentum in this area over time.
Brand embedding and supporter acquisition
•Play a leading role in embedding the new organisational brand across all public fundraising activity once agreed.
•Work closely with colleagues in Marketing & Communications to ensure fundraising needs are reflected in the new brand as it develops over time.
•Support your team to translate brand strategy into practical, high-performing fundraising activity.
Merger transition and CRM
•Play a senior role in the organisation’s merger transition, with particular focus on the Fundraising Transition, working closely with the Fundraising Transition Lead, ensuring that public fundraising’s priorities are reflected in change planning.
•Act as the senior fundraising lead for the implementation of a combined CRM, ensuring public fundraising needs shape system design, data structure, reporting and supporter journeys.
•Work closely with colleagues in digital, data and IT, as well as external partners, to ensure systems support future growth and great supporter experiences.
•Balance business-as-usual income delivery with the demands of transformation and change.
•Help modernise processes and ways of working so the organisation can scale effectively.
Leadership and culture
•Lead and develop Senior Managers and Managers, creating a supportive, inclusive, high-performing and psychologically safe culture.
•Play an active role in shaping organisational culture following the merger.
•Support teams through change with clarity, empathy and pace.
• Help build our reputation as a great place to work for fundraisers – where people feel supported, challenged, proud and able to grow.
•Role model collaborative, values-led leadership.
Organisation-wide leadership
• Attend organisation SMT meetings.
•Contribute to organisation-wide strategy, decision-making and problem-solving.
•Work collaboratively with senior colleagues across the organisation.
•Be a strong, credible voice and advocate for public fundraising internally and externally.
About you
You’re an experienced public fundraising leader who enjoys building things, learning from what works and making your mark on the future. You’re comfortable holding big ambitions whilst navigating complexity, change and competing priorities.
You’re likely to bring:
•Senior leadership experience across public fundraising with responsibility for multiple income streams.
•A strong track record of growing income and improving performance.
•Experience in shaping and/or delivering multi-year fundraising strategies.
•Experience leading innovation, new product development or acquisition growth.
•Experience in adapting successful models and scaling them in a new context.
•Experience leading teams through change, integration and transformation.
•Experience leading through CRM and systems change, ensuring fundraising requirements are clearly defined and embedded within implementation.
•Experience working collaboratively with partners, networks or federated models.
•A collaborative leadership style, with the confidence to make tough decisions when needed.
You’ll also be:
•Curious, optimistic and open to new ideas.
•Comfortable leading through others, whilst knowing when to lean in.
•Motivated by impact, growth and building something meaningful.
•Interested in developing people and contributing to the wider fundraising sector.
Equity Diversity Inclusion & Belonging
At FareShare, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application Procedure
Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
First Steps ED is a specialist charity supporting people affected by eating disorders and disordered eating, and their families, across the UK. We provide early intervention, peer support, therapeutic services, and evidence-informed resources designed to improve access to help, reduce isolation, and promote recovery.
Digital communications are central to how First Steps ED reaches people in need, builds trust with service users, strengthens relationships with funders and partners, and amplifies our influence. Our website, social platforms, and email communications are often the first point of contact for individuals seeking help, and a key driver of fundraising, engagement, and organisational growth.
Role Overview:
The Senior Digital Marketing Officer will play a critical role in shaping and delivering this digital presence. You will be responsible for translating our values, services, and impact into compelling, accessible digital content that reaches diverse audiences, drives engagement, and supports income generation. Working closely with the Head of Fundraising & Communications and the Senior Communications Officer, the postholder will ensure that First Steps ED’s digital communications are ethical, inclusive, data-led, and aligned with our organisational priorities.
The post holder will be required to attend our Derby office at least two times per week
Key Responsibilities:
- Lead on digital communications, performance, and audience engagement.
- Deliver an integrated communications that supports income generation, awareness, influence, and service delivery.
- Evaluation of First Steps ED’s digital presence across website, social media, email, and paid digital channels.
- Ensure digital communications are accessible, ethical, on-brand, and data-led, strengthening First Steps ED’s public profile and engagement with key audiences.
- Set social media frameworks, objectives, and performance indicators.
- Manage content calendars, paid campaigns, optimisation, and analytics across LinkedIn, Facebook, Instagram, and X.
- Own email platforms (e.g. Mailchimp), performance tracking, and optimisation.
- Produce regular newsletters, ensuring they are newsworthy, well-designed, and properly formatted.
- Own SEO strategy, Google campaigns, and digital advertising.
- Monitor and report on First Steps ED’s digital presence across website, social media, email, and paid digital channels.
- Work closely with other departments to align digital communication efforts with the charities goals.
Qualifications:
- Experience: Proven experience in digital communications or digital marketing role, preferably within the non-profit sector/ charity sector.
- Education: Degree in Marketing, Visual Communications, Journalism or a related field or equivalent professional experience.
- Skills:
· Excellent written and spoken English, with strong copy-editing and proofreading skills.
-
- Proven ability to manage multiple projects and meet deadlines.
- Proven ability to manage paid digital advertising campaigns across Google Ads and social media platforms.
- Experience managing websites, social media channels, email marketing platforms (e.g. Mailchimp), and integrated digital campaigns.
- Strong analytical skills, including experience using GA4 or similar tools to evaluate performance and inform strategy.
- Excellent organisational and planning skills.
- Personal Attributes:
- Passionate about mental health and eating disorder awareness.
- Creative and innovative thinker with a flair for communicating story through social media.
- Strong understanding of accessibility, inclusive communication and digital best practice
- Strong interpersonal skills and ability to work as part of a team.
What we offer
- 28 days annual leave (pro rata for part time)
- Enhanced sick pay
- Company events
- Access to our Employee Assistance Program + Wellbeing App
- Health Cash Plan with BHSF (after probation)
- Company pension - 5% employee, 3% employer
- On-site parking
- Referral programme
- Work from home (depending on role)
- Casual dress
- Accredited training programme towards CPD
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
To ensure everyone impacted by eating disorders and disordered eating has access to professional care.
The client requests no contact from agencies or media sales.
The Role
At Cruse, we have recently launched our new strategy, setting out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement. You will lead and develop Cruse’s digital individual giving activity, creating engaging campaigns and supporter journeys that drive sustainable income and strengthen donor relationships.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is Friday 13 March 2026, with interviews taking place on the week commencing 23 March 2026.
Please be advised that if you do not hear from us by Monday 23 March, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
- Applicants in England and Wales: DBS Code of Practice
- Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Come and work with us!
We have an opening for a digital storyteller and comms wizard.
About Us
We are a organisation that started in 2019 with four volunteers and has grown to a staff team of twenty six, over 2,000 volunteers and ownership of nearly 600 acres of land that will grow woodlands of over 160,000 trees. We have a broad and varied network of audiences; stakeholders, partners, landowner and fundraising supporters.
Rewards
Your legacy will be a tangible impact on slowing down climate change, helping nature recover and creating social impact by communicating our vision, and the scale of our projects, to a wide range of audiences. You will join a group of talented and passionate people (paid staff and amazing volunteers) who LOVE what they do.
Home working opportunity for about half of your working week, competitive salary and paid holidays - see job description for more details
Main Responsibilities include
- Work with the Communications & Engagement Lead to deliver the new Communications Strategy and ensure our comms more generally, are aligned with our strategic priorities
- Building the narrative & telling stories
- Day to day management of our communications channels
- Coordinate the production of high quality content and materials, including video and photography
- Digital marketing & innovation
- Performance monitoring and optimisation
- Contributing to grant writing and fundraising activities
The client requests no contact from agencies or media sales.
About Adolescent Health Study
The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.
There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Engagement and Involvement Officer will play a central role in supporting meaningful engagement and involvement of young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study.
Primarily, the postholder will be responsible for the stewardship and coordination of the AHS Young People’s Advisory Group (YPAG). The post-holder will provide ongoing support to YPAG members to ensure their active participation in opportunities to inform and shape the work of AHS. This will include working closely with the adults in the YPAG members’ lives, including parents/carers, teachers and other relevant adults or professionals. The postholder will also be required to build positive working relationships with other organisations and institutions that work directly with young people. They will support the Engagement and Involvement Lead to develop mechanisms to reach wider and more diverse groups of young people to take part in engagement and involvement activities at AHS.
This is a role that requires confidence, autonomy, enthusiasm and skill. The post-holder will be a strong advocate for children’s rights, have a sound working knowledge and understanding of safeguarding practices, and demonstrate experience of co-ordinating youth advisory groups, youth councils or similar.
Main responsibilities
Coordination & facilitation
- Plan, organise, and deliver regular meetings, workshops, and consultation sessions with young people.
- Develop accessible, inclusive and engaging materials to support young people’s participation in activities and discussions.
- Ensure robust mechanisms are in place to facilitate a feedback loop, communicating to young people the impact of their input.
- Ensure safeguarding, wellbeing, and inclusion are embedded in all activities.
- Lead on and maintain communication with young people, parents/carers (where appropriate), and partner organisations.
Support for young people
- Provide guidance, pastoral support, and clear information to help young people take part confidently and safely.
- Facilitate training and development opportunities to build young people’s skills, knowledge, and confidence.
- Foster an environment where young people feel respected, valued, and listened to.
- Manage mechanisms for reward and recognition of young people’s input and contributions.
Strengthen and enable staff team
- Strengthen knowledge and understanding of youth engagement and involvement across the organisation.
- Enable the wider staff team to plan and conduct activities with the YPAG and wider groups of young people, supporting the design of involvement tasks that are age-appropriate, inclusive, and aligned with best practice.
- Provide feedback to colleagues on how to maximise the impact of youth involvement.
Administration & governance
- Manage recruitment and onboarding processes for YPAG members.
- Oversee consent processes, data handling, and safeguarding requirements.
- Coordinate payments, incentives, travel, and expenses for young people.
- Maintain accurate records, produce meeting notes, and ensure timely communication.
- Support the Engagement and Involvement Lead to track, document and report on outcomes and the influence of young people’s involvement on projects and workstreams.
Continuous learning and development
- Contribute to the development of the organisation’s engagement and involvement strategy.
- Contribute to the evaluation of engagement and involvement activities and gather feedback from young people, parents/carers and other relevant parties we work closely with.
- Maintain an interest and working knowledge of best practice in youth involvement, participation, and co‑production.
- Identify opportunities to share learning and reflections with the AHS team and wider colleagues to continuously improve practice and processes.
Interest-holder and partner engagement
- Build and maintain partnerships with schools, youth organisations, and community groups to recruit and support young people to engage in engagement and involvement activities.
- Provide verbal and written presentations of engagement and involvement work with young people to internal and external audiences.
- Represent AHS in meetings, workshops and events where appropriate.
Knowledge, skills and experience
Essential criteria
- Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools).
- A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting.
- Strong facilitation and communication skills, especially with young audiences.
- Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice.
- Experience of co-ordinating a youth advisory group, council, board or similar structure
- Ability to work autonomously, prioritising tasks and manage own workload.
- Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration.
- Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing.
- Demonstrated commitment to children’s rights, youth participation and the meaningful inclusion of young people’s views and perspectives.
- Confidence using online meeting tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365).
Desirable criteria
- Relevant qualification in youth participation, youth work, community engagement or similar.
- Understanding of public involvement in research or willingness to develop expertise.
- Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood.
- Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
- Experience using digital engagement and facilitation tools for online sessions (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint).
Dimensions
- This has been designed as a full-time role, although part-time work could be considered for the right candidate.
- Flexible working may be required across several geographical locations in the UK. Travel may be necessary to various AHS locations and partner organisations.
- Willingness to work hours flexibly including some evenings/weekends.
Additional Information
- Enhanced DBS/PVG or equivalent safeguarding check will be required.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is midnight on End of Day Sunday 29 March.
Interviews are currently expected to be held during the weeks commencing 27 April and 05 May.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Young Citizens is recruiting a Communications & Engagement Coordinator to join us in a hands‑on role at the heart of our mission to help young people become active, engaged and informed citizens. As part of our national charity's central team, you’ll deliver essential engagement campaigns and content that help us stand out to schools, communities, partners and the wider public.
Your Role's Purpose
This role brings together a varied mix of communications work, giving you the chance to shape how Young Citizens’ story is shared with schools, partners and the wider public. You’ll help bring our work to life through clear, engaging content and play a part in the moments that showcase our impact throughout the year. Working closely with colleagues across the charity, you’ll support campaigns, highlight powerful stories, and help ensure our communications feel purposeful and relevant.
Alongside managing content and channels, you’ll be high energy but organised in keeping our communications running smoothly behind the scenes, from responding to external enquiries to supporting events, maintaining our systems and assets, and helping programme teams refine materials and messages. It’s a role for someone who enjoys a fast-paced organisation with experience in ensuring strong execution of marketing and communications work alongside contributing to how we improve and strengthen processes.
In Year 1, your primary focus will be to:
- Ensure development of high‑quality content and manage outputs across digital channels, from email blasts to LinkedIn campaigns
- Design targeted national campaigns that reach priority audiences, especially teachers and schools
- Help ensure our messaging is clear, consistent, and aligned with our mission and values
- Assist with the annual communications plan and organisation‑wide campaigns
- Support impact reporting and storytelling across platforms
- Provide communications and PR support to senior management for fundraising, events, and partnerships
- Contribute to the ongoing development of our communications approach across channels
Who we are looking for
This role is our primary communications role, working with our education and delivery managers to ensure great comms for the charity. It requires someone ready to own and lead this work understanding out to ensure good quality assurance processes but also strategic deployment of e-comms.
You should have around three or more years’ experience in communications, digital marketing, or a similar role, ready to lead a busy portfolio of work.
We’re looking for someone who is:
- Creative and digitally apt, with experience producing engaging content and managing social media and main digital channels (website, key social media outlets and complex e-mail campaigns).
- A clear and adaptable communicator, familiar with writing for a range of external audiences and adapt to format and styles, presenting our work in a compelling format.
- Highly organised and dependable, comfortable managing multiple projects, meeting deadlines, and proactive in keeping things on track.
- Insight‑driven and data confident, comfort sorting through analytics, CRMs and audience feedback to report outcomes, drive decisions and improve communications.
- Collaborative and relationship‑focused, able to work well with colleagues across teams and support shared goals and respond to the strategic objectives set by leadership.
- Attentive to detail and brand‑aware, ensuring consistency in tone, design and messaging across all materials.
- Motivated by our mission, with an interest in education, youth engagement, democracy, or helping young people develop key life skills.
Why join us?
- Make a real difference by helping deliver inspiring citizenship experiences to young people nationwide.
- Shape and strengthen the delivery of our flagship national programmes.
- Join a supportive, purpose‑driven team that values collaboration, flexibility, and doing great work together.
- Grow with us as we deliver our new three‑year strategy and embed smarter, stronger delivery processes.
If you're excited about making a tangible impact through high‑quality programme delivery, and want to contribute to a mission‑driven organisation, we’d love to hear from you.
A few useful notes to apply:
- Please submit a covering letter of no more than two pages alongside your CV, outlining your interest in this role. Applications without a covering letter cannot be reviewed.
- If you have any questions before applying, please contact our HR team.
- Only applications via Charity Job will be accepted.
For full details on the role, responsibilities, and our charity's work, see the job pack.
The closing date for applications
The closing date for applications is 9am, Friday 13 March 2026. However, we start reviewing applications from Friday 28 February 2026 so early submission is strongly encouraged. Please note that if the role is still advertised, it means we have not yet made an appointment. We reserve the right to close the application process early if a suitable candidate is identified.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.


The client requests no contact from agencies or media sales.
Policy Campaigns Officer
A permanent position has arisen as part of the continued growth of our campaigns work within our friendly Policy, Public Affairs and Campaigns department. The Policy Campaigns Officer will play a key role in helping the charity deliver high-impact campaigns that mobilise supporters, influence policy, and raise awareness of issues relating to dementia research.
In this role you will support the Campaigns Manager to deliver integrated advocacy campaigns aligned to Alzheimer's Research UK’s strategic objectives. You will contribute to the coordination, development and implementation of activity that connects public mobilisation with policy and government influencing priorities.
You will bring proven experience of working on advocacy or policy-focused campaigns, or in a closely related field where influencing decision makers and engaging the public has been central to your work. You will understand how campaigning activity contributes to political or institutional change and will be confident supporting the delivery of campaign tactics across digital and offline channels.
This role is ideal if you are looking to build on existing advocacy or influencing experience in a collaborative team, contributing to campaigns that aim to deliver measurable policy impact.
Key Responsibilities:
Campaign development and delivery
· Support the development and delivery of integrated advocacy and policy campaigns aligned to organisational priorities.
· Help design campaign plans, including objectives, audiences, tactics, timelines and evaluation measures.
· Deliver campaign activity and creative tactics across a range of channels, both digital and offline.
· Work with colleagues across the organisation to ensure campaigns are evidence-led, inclusive and aligned with organisational priorities.
· Monitor campaign performance and contribute to evaluation and learning.
· Act as a point of contact for work with external agencies and suppliers.
Influencing and supporter mobilisation
· Support efforts to influence decision-makers by mobilising supporters and amplifying public voices.
· Work with policy and public affairs colleagues to align public-facing campaign activity with political influencing messaging and objectives.
· Help build and maintain relationships with supporters, volunteers, partner organisations and coalitions.
· Assist with producing campaign briefings, messaging and supporter-facing materials.
Communications and digital campaigning
Work closely with communications and digital teams to deliver integrated campaign content.
· Support the development of email, social media and online action tools to engage supporters.
· Adapt campaign messages for different audiences, ensuring clarity, accuracy and impact.
· Contribute to content planning and delivery to maximise reach and engagement.
Events and engagement activity
· Support the planning and delivery of campaign-related events, both online and in-person.
· Represent the charity at relevant events, meetings and conferences as required.
· Assist with coordinating meetings and briefings involving supporters, stakeholders and internal teams.
· Liaise with colleagues, supporters and external partners to ensure effective delivery of campaign activity.
Knowledge, skills and experience needed:
· Experience of delivering campaigns, advocacy initiatives, or influencing activity aimed at shaping policy.
· Experience drafting materials intended to influence or mobilise external audiences (e.g. campaign actions and briefings, supporter emails, calls to action).
· Understanding of how public mobilisation aligns with influencing objectives and contributes to policy change.
· Experience of delivering digital campaigning tactics and coordinating in-person supporter mobilisation.
· Experience of working collaboratively with colleagues across different teams.
· Excellent written and verbal communication skills, with the ability to adapt complex issues into clear and compelling messaging.
· Strong organisational skills and the ability to manage multiple tasks and deadlines
· IT literate, with experience using Microsoft Office and digital tools.
· Commitment to the charity’s vision, mission and values.
· Proactive, flexible and solution-focused approach to work.
· Strong team player with the ability to use initiative.
· Willingness to learn and adapt in a fast-moving environment.
· Willingness to work outside of regular office hours during busy periods (e.g. campaign launches or events).
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 8th March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
About Us
Established in 2002, Greenhouse Sports is a youth charity specifically using sport to support social change. Sport is our hook to engage young people and one of the vehicles through which we support youth development. But our purpose is not to create elite athletes or address physical inactivity. Rather, we create opportunities for young people to recognise their strengths and develop the skills they need to thrive both now and in the future.
We work across London, Portsmouth, and Leicester, specifically in areas of high deprivation. We embed evidence-based positive youth development programmes into primary and secondary schools. These programmes are delivered by our trusted, high-quality coach-mentors who deliver year-round to ensure that young people have ongoing access to sport, mentoring, enrichment, and employability activities. The result of this work is that every year, Greenhouse Sports support over 9,000 young people to attend school more often, improve their wellbeing, and raise their aspirations, transforming life chances in the communities that need us the most.
The Opportunity
Building on an incredibly successful match-giving campaign last November, we are looking to grow our fundraising programme, and are searching for a passionate and relationship‑driven Supporter Engagement and Events Officer to help us deepen supporter connections and deliver exceptional experiences.
This is a fantastic role for someone who loves building relationships, delivering high‑quality events, and inspiring people to fundraise or donate to a mission that changes young people’s lives.
The Role
You will play a key part in engaging our community of supporters, from marathon runners to monthly donors to guests at our bespoke events. You’ll lead on mass‑participation challenge events, support the development of our membership/regular giving programme, and help plan and deliver creative, impactful experiences that bring supporters closer to our mission. Working across the fundraising team, you'll help ensure every supporter feels valued, inspired, and connected to the young people we serve.
All Greenhouse Sports employees are provided with comprehensive Continuous Professional Development support and are expected to commit fully to Greenhouse's Safeguarding & Child Protection policy.
Application Deadline: Friday 13 March at 23:59hrs
Please submit your CV and Cover Letter explaining why you'd be a great fit for this role and what motivates you about our mission.
Interviews will be taking place in person on Monday 23 March in Central London
Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.
Helping young people succeed through sport and team spirit
The client requests no contact from agencies or media sales.
Digital Transformation Lead
Reporting to: Chief Operating Officer
Employment Status: Permanent, full-time/part-time (flexible)
Location: Home-based
Salary: £45k-£55k, plus excellent benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners.
You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects.
Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by:
- Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services.
- Extending our inhouse digital capability to support continuous delivery.
Key accountabilities
- Lead the refinement and implementation of the charity’s digital strategy.
- Lead a project team to successfully deliver change in line with the agreed project timeline.
- Manage the governance and assurance framework for delivering our website and CRM digital transformation programme.
- Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
- Promote digitalfirst principles and best practice, and raise awareness of our work.
- Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring.
- Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work.
- Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards.
- Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards.
- Manage our external digital and IT partners, including contracts and performance monitoring.
Essential criteria
- A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack.
- Experience in successfully delivering digital change projects.
- Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply.
- Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences.
- Experience working at a senior level to deliver change or implement strategy.
- Ability to work under pressure and respond quickly to changing circumstances and tight timelines.
Desirable criteria
- Experience of working in an organisation that uses agile development methodologies.
- A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Digital Change Manager
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Reporting to: Digital Transformation Lead
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Employment Status: permanent 28 hrs/week (flexible)
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Location: Home based
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Level: Managerial (Band 6)
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Salary: £32,859 fte per annum plus excellent pension & benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development.
You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects.
We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by:
- Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services
- Extending our in-house digital capability to support continuous delivery.
Key accountabilities:
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Support the Digital Transformation Lead to implement the charity’s digital strategy.
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Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.
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Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
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embed digital first principles and best practice.
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Train, coach and mentor colleagues to be effective users of our CRM and website.
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Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work.
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Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards.
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Assist in maintaining our data security standards compliance, participating in quality assurance activities.
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Work collaboratively with our external digital and IT partners.
Essential Criteria
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Significant experience of website and CRM implementation and data/content management.
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Good general knowledge and experience of organisational IT systems, including cloud and M365 applications.
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Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly.
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Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders.
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Experience of working in a digital project/change environment.
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Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables
Desirable criteria
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Experience of working in an organisation which uses agile development methodologies.
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A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Salary: £32,000 - £34,000 per year
Contract Type: Two-year fixed term contract, with possible scope to extend subject to budget considerations
Location: UK (minimum 2 days per week in the London office)
Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours
Reporting to: Xavier Banson, Senior Communications Manager (Brand and Digital)
HOW TO APPLY
Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on Sunday 1st March via the Application link on Workable.
Your covering letter should outline:
- Your motivations for applying to this role and what about our mission resonates with you.
- Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
- How this role fits into your career plans.
INTERVIEW STAGES
The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):
- First-round interview w/c 9th March.
- Second-round interview w/c 16th March.
Candidates will be asked to prepare a presentation (10-12 minutes maximum) on managing a digital communications calendar. Candidates should allocate no more than 3 hours to prepare this task.
- Final interview with the CEO.
ABOUT THE ROLE
Mission 44 exists to drive change so that every young person can thrive in school and access great careers in STEM. As our work expands, so too does our need to tell stories that highlight the barriers young people face, demonstrate solutions, and inspire action. This exciting new role reflects our ambition to expand Mission 44's voice and enhance engagement across our digital channels.
As the Digital Communications Officer, you will play a key role maintaining Mission 44’s digital presence across our website, social media platforms, and email marketing. You’ll help to create high-quality, impactful content that connects diverse audiences to our mission and elevates the voices of young people within our network. Working collaboratively across the organisation, you’ll distribute content across digital platforms, ensuring our communications are timely, forward-looking, and aligned with Mission 44’s brand.
You’ll also use data and analytics to optimise digital output, track performance, and spot emerging trends - proactively identifying opportunities to grow reach and engagement. From planning and scheduling content to supporting campaign delivery and evaluation, you’ll help strengthen our storytelling and ensure all our digital platforms are being used to drive long-term, systemic change for young people.
We’re looking for someone creative, proactive, organised, and detail-oriented, with a passion for championing youth voices. You’ll thrive in a fast-paced environment, supporting multiple projects with confidence, and bring fresh ideas that help Mission 44 stand out across the digital landscape. If you’re motivated by impactful storytelling and want to be part of an ambitious team, we’d love to hear from you.
Requirements
DIGITAL PLATFORMS & CONTENT MANAGEMENT (50%)
- Manage Mission 44’s communications calendar, ensuring timely and consistent content across website, email newsletter, and social media channels.
- Coordinate content scheduling, publishing and distribution to maximise reach and engagement.
- Maintain and update the Mission 44 website to meet organisational and audience needs, including publishing content and ensuring accuracy and consistency.
- Ensure our digital communications are consistent with compliance best practice, including as it relates to data protection and safeguarding.
CONTENT PRODUCTION (20%)
- Support the planning and delivery of creative content and digital campaigns to drive engagement and increase impact.
- Lead on producing branded digital assets, including graphics, reports, presentations, newsletter and social media content, ensuring alignment with Mission 44’s brand guidelines.
- Work with internal teams and external partners to gather content, stories, and case studies.
MONITORING, REPORTING & INSIGHTS (20%)
- Monitor, analyse, and report on digital performance using tools such as Google Analytics and Sprout Social.
- Share regular insights on latest digital trends and audience engagement, making proactive and data informed suggestions.
- Monitor social media activity, media mentions, sector news, and partner content, flagging relevant updates, risks and opportunities.
ADMINISTRATION & INTERNAL COMMUNICATIONS (10%)
- Provide administrative support including scheduling meetings, storing data and documentation, and wider coordination across the communications team.
- Share regular internal updates on digital activity, performance, and media coverage to support cross-team collaboration and alignment.
- Maintain records and systems to ensure effective content management and reporting.
ESSENTIAL
- Experience managing digital platforms including websites, email marketing (e.g. Mailchimp), and social media channels.
- Passion for creative storytelling and knowledge of latest digital trends.
- Strong content creation skills, including copywriting and use of design software (e.g. Canva, Adobe).
- Experience using analytics tools such as Google Analytics and social media management platforms (e.g. Sprout Social).
- Excellent organisation and time management skills, with the ability to manage multiple priorities.
- Strong attention to detail and commitment to brand consistency.
- Good communication and collaboration skills.
- Insight into data protection as it relates to digital communications.
DESIRABLE
- Experience working in the charity, education, or youth sector.
- Familiarity with content management systems (CMS).
- Basic knowledge of SEO and digital best practice.
PERSONAL QUALITIES
- Passionate about supporting and empowering young people from every background to thrive.
- Committed to storytelling that amplifies the voices of young people around the world.
- Resilient and adaptable, with the ability to navigate uncertainty and shifting priorities with confidence.
- Highly organised and able to maintain high-quality output whilst working in a fast-paced environment.
- Ability to work independently and also as part of a dynamic team; self-motivated and proactive.
Benefits
- Enjoy 28 days annual leave, plus a day for your birthday
- Use our cycle-to-work scheme and free gym access
- Save for retirement with our generous pension package
- We finish every Friday at noon in August
- Optional health insurance and acccess to an EAP
- Professional development budget of £1k
- Unlimited volunteering leave, as agreed with your manager
- Wellbeing allowance to spend in whatever way works for you
- Competitive parental leave package
Mission 44 is a charity launched by Lewis Hamilton to drive change so that every young person can thrive in school and access great careers in STEM.
The client requests no contact from agencies or media sales.




