Digital Fundraising Jobs in London, Greater London

An exciting opportunity has arisen for an experienced and highly-organised Operations manager to join us. As our Head of Operations you will be covering HR, IT, facilities, and governance support, and will be responsible for leading the day-to-day internal operations and business activities to ensure the smooth running of the Childhood Trust as well as supporting the delivery of the Trust’s new three-year growth strategy.

You will act as a strong team leader, who motivates and inspires a team, fostering and championing a positive organisational culture. You will join our friendly, hybrid team and be deeply passionate about our mission and vision. You will be someone who thrives in our small charity culture, which is collaborative, innovative and dynamic.

Key responsibilities:

Operations:

• Plan, lead and manage the operational functions of The Childhood Trust, ensuring alignment with the Trust’s mission, strategic goals and growth plan.
• Work with the CEO and the leadership team to develop and implement strategies and ways of working to achieve the Trust’s objectives.

Human Resources and People Development

• Lead the development and delivery of the organisation’s people strategy[LR1] [NM2] . 
• Oversee the Human Resources function, including recruitment, retention, performance evaluation, employee learning and development.
• Foster a culture of diversity, equity, inclusion, and collaboration, nurturing a positive and supportive working environment.

Compliance and Risk Management

• Ensure the Trust operates in full compliance with all relevant legal, regulatory, and ethical standards, including ensuring all staff have necessary training and DBS check requirements
• Identify potential risks and develop strategies to mitigate them effectively.
• Maintain the risk register.
• Maintain strong governance and adherence to best practices in charity management 

​Governance and Reporting

• Support the HR, Finance, Programmes and Fundraising teams, contributing to their work as required. 
• Produce an annual operational plan and monitor weekly, monthly, and quarterly progress against the plan.
• Develop and produce monthly management reports for the CEO
• Produce quarterly operational reports for board meetings.

IT and Office 

•  Coordinate IT support services, including m[HR5] anaging the setup of new starters on various TCT IT and digital platforms and channels.
• Lead on the office move, set up and management

Essential Skills and Experience:

• Senior-level experience, ideally within the charity sector, with a proven track record of driving operational excellence.
• Experience in managing and developing high-performing teams, promoting a culture of collaboration and continuous improvement.
• Experience in translating strategic vision into measurable outcomes and driving results.
• Strong commitment to employee development and growth opportunities.
• Experience managing Human Resources and IT functions.
• Demonstratable understanding of the charity sector

Personal Characteristics

• Highly organised and detail-oriented, with the ability to manage multiple priorities and deadlines.
• Excellent interpersonal and relationship-building skills, with a collaborative and inclusive leadership style
• Proactive and solutions-oriented, with a demonstrated ability to identify and resolve problems.
• Adaptable and flexible, with the ability to thrive in a dynamic and changing environment.
• Strong business acumen and strategic thinking, with the ability to align operational decisions with strategic goals.
• Committed to continuous learning and professional development, with a growth mindset.
• Ethical, with a high level of integrity and a strong commitment to The Childhood Trust’s mission, vision and values.

What we offer in return:

• Competitive salary
• Flexible working
• 25 days annual leave + bank holidays 
• Excellent pension scheme 
• This is a hybrid opportunity, a blend of homebased and office working. Our office for this role is in London, Victoria and you would be expected to attend the office twice a week (Tuesday and Thursday). The role may involve occasional travel and attendance of events in the evening.

Application Instructions:

Please see the application pack for more details and apply via the link on Charity Jobs.

Applications will be reviewed on a rolling basis and interviews will be held from 12th June at our office in Victoria, London.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We have an exciting opportunity to join our ambitious supporter care team. The team plays an important role supporting our donors, fundraisers and colleagues.

You’ll be part of a welcoming team, speaking to our supporters daily alongside detailed work recording conversations and donations on our database. As team leader, you’ll take day-to-day responsibility of the supporter care team’s tasks and provide support for more complex queries.

You’ll also help drive forward improvement of our supporter experience with short term projects.

About you

We’re looking for someone enthusiastic and passionate about delivering an excellent supporter experience.

You’ll enjoy building relationships and have experience leading and motivating others in a team setting. Taking a proactive and logical approach, you’ll be keen to identify practical solutions to problems.

You’ll be part of a close team committed to creating the best outcomes for our supporters and colleagues.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home. Your office working days may be outlined by your line manager, based on the needs and requirements of the role.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 5:00 pm on Tuesday 25 June 2024

Interview date Week commencing 1 July 2024

Job title: Communications Officer

Location: FLEX office, Vauxhall, London - Currently flexible hybrid working with a mixture of in person and online working

Salary: £32,020 per annum, pro rata, depending on experience. This is subject to deductions for tax and national insurance.

Hours: 4 days, equivalent to 30 hours per week. This may be flexible.

Contract: 18 Months, renewable subject to funding

Reports to: FLEX Head of Policy

About FLEX:

Focus on Labour Exploitation (FLEX) is a research and policy organisation working towards an end to labour exploitation. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy. FLEX is a small organisation that packs a big punch in terms of policy change and influencing.

About the role:

In this role you will be a key part of FLEX’s policy team and responsible for leading on the implementation of FLEX’s Communications Strategy, ensuring that FLEX’s communications help progress our strategic aims. You will develop comms outputs and work with internal and external contacts to produce content and conduct strategic comms work. This role involves tracking analytics, maintaining relevant records, and working with the press and other media partners to reach our audiences. 

Key responsibilities:

Communications

• Lead on the implementation of FLEX Comms Strategy, tracking, measuring, and reporting on the effectiveness of the Charity’s communications channels.
• Liaise with team members and external colleagues, as relevant, to conduct strategic communications planning and work.
• Maintain a comms workplan for key outputs and coordinate FLEX’s communications, including research publications, policy briefings, blogs, etc.
• Manage FLEX’s website and digital media accounts, and work with the wider team to ensure a regular social media presence for FLEX.
• Draft and edit communications outputs for the FLEX team, including blogs, video scripts, and other content.
• Maintain the FLEX website, including its structure and ensuring content is up to date and relevant.
• Devise, draft and circulate external comms outputs (e.g. the FLEX’s newsletter) and explore new ways to communicate our messages to our audiences (e.g. regular mail-shots, google groups, etc.).
• Represent FLEX and act as first point of contact for press enquiries, provide background information to journalists on relevant areas, and signpost to relevant staff as per FLEX’s press protocol.
• Produce visual content using relevant software (e.g. Canva, Piktochart, etc.).
• Develop contact management systems and/or databases (e.g. dissemination lists, media contact lists, etc.).
• Undertake media monitoring of salient issues for the team and use this monitoring to identify opportunities and new contacts. 

Project management

• Design, plan, and deliver comms activities against targets;
• Manage relevant project budgets;
• Develop and implement a monitoring and evaluation plan for comms objectives and produce progress and learning reports for internal and external purposes. 

Other

• Scope, draft and support fundraising bids and reports to donors relevant to this role.
• Represent FLEX and networks at external meetings, as required;
• Undertake any other duties within the context of the role as may be determined by your line manager.

For more information on this vacancy as well as the application process, please visit the FLEX careers page on our website.

Ref 6742

Are you passionate about data and excited to bring your expertise in data and insights to a role where you can truly make a difference? Then join us on as our Performance and BI Analyst and work as part of a passionate team that values data-driven decision-making. You'll have the opportunity to collaborate with multi-disciplinary teams, drive significant impact, and continuously learn and grow in a supportive environment.

About us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About you

As our Performance and BI Analyst, you will empower our Marketing & Fundraising teams and ensure that they have the data and insights they need to build and optimise campaigns. You will build and maintain performance reports to track our progress and success and embed a data-driven approach in all our marketing and fundraising efforts.

In this role, you will:

• Lead the scoping, data collection, and creation of high-quality reports. Ensure accuracy and relevance across all business areas.
• Design reports that follow our visual identity, using appropriate visuals and tables for quick insights.
• Identify and resolve any inconsistencies in our data, ensuring reliable reporting.
• Work with other analysts to gather necessary insights and maintain wide business knowledge.
• Collaborate with the Technology team to ensure seamless transition to Salesforce and rebuild reports in Power BI.
• Regularly analyse campaign effectiveness, advising teams on project KPIs and ensuring data generation for effective analysis.
• Develop strong relationships with internal marketing teams to integrate analysis into decision-making processes.

To be successful, it is important that you have:

• Strong experience with Microsoft Power BI, including DAX and M query.
• Proficiency in using Microsoft Excel to summarize and graphically represent data.
• Experience with tools like Adobe Analytics or Google Analytics 4 is advantageous.
• Strong understanding of relational databases and ability to use SQL for data extraction and preparation.
• Proven ability to extract meaning from data and recommend actionable insights.
• Ability to influence colleagues and work collaboratively to achieve goals.
• Analytica and critical thinking skills.
• An organised and methodical approach to planning and resource allocation.

What we offer you:

• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Closing date: 27th June 2024

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Are you a high-performing communications professional looking for the next step in your career?

We are looking for a proactive and passionate person to join the St Mungo’s Press and PR Team who work hard to raise awareness of the work of one of the country’s leading homelessness charities.

In the role of Press and PR Officer you will work closely with colleagues in our fundraising and services teams to showcase their work through expert media and public relations activity.

You will liaise with our clients to help them share their lived experience, and will work with a variety of stakeholders to raise our profile via both digital and traditional media.

You will create empathetic and engaging content for our communications channels helping to amplify our clients’ voices, raise awareness of our work, and highlight the wider societal issues related to homelessness and rough sleeping.

About you

You’ll have an excellent news sense and a keen eye for a story, will excel at fostering professional relationships with key members of national and local media, and will be able to anticipate and facilitate their needs to secure positive coverage whilst always ensuring our clients and staff are safeguarded.  

A clear and confident communicator, you’ll work well in teams and with senior colleagues, and have the ability to respond positively to change and work effectively under pressure.

Ideally you will have a background in journalism and / or a track record of successful public relations activity gained in a busy press office or newsroom. Most importantly, you will have a proactive, can-do attitude and the desire to make a difference.

This is a part time role and days will be agreed in line with providing sufficient cover across the week. 

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 25 June 2024

Interview and assessments on: w/c 08 July 2024 

Data Transformation Programme Lead

Contract: 12 Months Fixed term contract, 35 hours per week

Salary: £56,249- £59,602 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.

About WaterAid:
Want to use your skills in Data Transformation and Programme management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Data Transformation Programme Lead to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Performance, Insight and Innovation department focuses on establishing an insight-led approach to fundraising, campaigning, and influencing, combining the analysis of performance data with market research to deliver recommendations and support for strategy development and optimisation of future activity. There are three data functions that collaborate together and across the organisation to manage, optimise and drive value from our data - Data & Analytics, Data Operations and CRM Development. We utilise Power BI, Dynamics d365, Azure and our own Integration Hub and Data Warehouse to underpin our work.

About the Role:
As our Data Strategy Transformation Programme Lead you willl play a pivotal role in delivering our data transformation strategy roadmap, helping ensure that we can achieve our ambitious goals for income growth and ultimately that everyone, everywhere has clean water, decent toilets and good hygiene.

In this role, you will lead on initiatives, provide programme oversight and coordination and support others delivering change projects. For example:

• Co-creating and embedding a new operating model, business processes and ways of working across our data functions and with stakeholders.
• The development and iteration of a Performance Dashboard for Data and our Data functions, with support from analysts and engineers within the team
• The roll out of a data culture programme across Communications and FundraisingCommunications and Stakeholder engagemen
• Progress tracking and reporting: Track and report against progress of the programme and initiatives within it, as well as monitoring and responding to risks and communication with stakeholders
• Support others who are leading on projects within the programme, providing practical guidance and monitoring progress. For example:
  • Establishment of a Data Governance function
  • Streamlining income processes
  • Business process improvement projects
• Track and report against progress of the programme and initiatives within it, as well as monitoring and responding to risks.

About You:
You'll be an experienced programme manager with specific experience of working within data functions and driving business improvements.
To be successful, you'll need:

• Project management experience (qualifications handy but not essential, proven experience most valuable)
• Analytical and problem-solving skills and a solution-orientated mindset
• A collaborative approach and ability to work across teams and matrix structures with ease
• Knowledge and experience of data systems, data management principles and supporting technologies
• Experience in implementing operating models and ways of working, ideally in a data or technology team
• Experience of utilising Operational Management and productivity tools to manage workload, workflow and prioritisation and to analyse effectiveness.

Closing date: Applications will close at 23:59 on Sunday, 30th June 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Title: Head of Operations

Contract type: Fixed term, maternity cover (July 2024 – May 2025) 

Hours: 0.8 FTE (4 days per week) 

Salary: £46,400 (£58,000 FTE) 

Reports to: CEO 

Manages: Studio Managers (Bloomsbury & Deptford), Events and Venue Coordinator, Event Manager (freelance), Youth and Community Producer (freelance) 

MAIN PURPOSE OF THE JOB: 

As a key member of the leadership team, the Head of Operations (HOO) plays a vital role in the development and delivery of Cockpit’s strategic plan, working closely with the Chief Executive. The HOO will ensure operational excellence, site optimisation in Bloomsbury and Deptford and lead on property strategy. The role encompasses oversight of the maker community, management of IT systems, leading on HR and responsibility for health and safety compliance.

This role would suit an entrepreneurial self-starter with demonstrable experience in property and building management, project management, budget and fiscal control, HR and team management. Knowledge of planning, business and charity financing, leasehold and landlord-tenant legislation is desirable.  The role requires strong negotiation skills and the ability to exert influence and maintain critical relationships. It requires a keen focus on delivery and detail as well as the ability to retain big picture perspectives.  Exemplary communication skills and the ability to manage multiple priorities are essential. 

MAIN DUTIES: 

1 PROPERTY AND BUILDING MANAGEMENT 

Cockpit has two sites in Deptford and Bloomsbury. At each site, a Studio Manager has responsibility for the day-to-day running of the sites and liaison with makers.  The Studio Managers will report to the HOO who will coordinate, plan and/or oversee all the practical management of the buildings including repairs and maintenance; alterations and refurbishments; space allocations and use of space; health and safety; tenant/maker welfare/support etc. 

The HOO will manage the Studio complexes to ensure they meet the requirements of the charity and resident makers while ensuring commercial optimisation.

The HOO will ensure efficient use of space and consider charitable and commercial objectives when setting prices and rates to ensure a balanced outcome.  The HOO is responsible for ensuring compliance on all aspects of Health and Safety, insurance and risk assessment. 

The HOO is responsible for project managing all future real estate projects from inception to completion. They will ensure that sufficient resources, budgets and expertise are in place for such projects. The HOO will sit on Cockpit’s Property Committee. 

2 LEASES, INSURANCE, LEGAL, RATES AND LA 

With oversight from the CEO and Board, and relevant legal advice, the HOO will manage leasehold negotiations with Cockpit’s landlord, Camden Council.  The HOO will report on such matters to the Property committee of the Board.

Working with the CEO, the HOO will manage licences issued to studio holders developing pricing structures and documentation that reflect Cockpits charitable aims and commercial objectives. 

Working with the CEO, the HOO will set hire rates, rentals and other pricing related to Cockpits spaces and services in line with Cockpit’s charitable aims and commercial objectives. They will be responsible for issuing associated contracts and licences. 

The HOO will oversee all insurance requirements and ensure that terms required are met.  The HOO will oversee legal compliance issues in collaboration with the CEO and as directed. 

The HOO will maintain good relationships with Local Authorities and be responsible for monitoring and overseeing all rates or other levies in relation to the buildings or the charity itself. 

3 COMMERCIAL EVOLUTION AND PROJECTS  

The HOO will take an active leadership role in developing and delivering commercial opportunities for the charity in line with its charitable objectives and the strategic plan.  The HOO will lead on the strategy for development of space and venue hire, tours, better utilisation of space, and AV studio hire. The HOO will evaluate commercial opportunities/risks and will manage the delivery and ultimate running of such spaces. 

The HOO will also oversee the successful delivery and oversight of the cafe operator in Deptford.

4 LIVE EVENTS  

The HOO will actively contribute to the creative development of Cockpit events, including but not limited to Open Studios. They will be responsible for the operational planning and timely delivery of the events including budget management. The Event Manager and Events Coordinator will report into the HOO on all relevant events.

The HOO will be responsible for ensuring there is clear post event reporting from all departments, and that this is tracked year on year to ensure it informs future strategy, budgets and investment.

5 YOUTH AND COMMUNITY 

Working with the CEO, HOO is responsible for overseeing Cockpit’s Youth and Community activities. They will be responsible for the recruitment and management of the producer, as well as overseeing budgets. The HOO will oversee the programming of any Youth & Community activities across the year and ensure these are aligned to the charities objectives and are properly funded. They will work closely with the Head of Development and Youth and Community Producer to ensure Cockpit targets the correct funding bids and works with the correct partners to deliver impactful programmes in a cost-effective manner. 

6 IT and DATA MANAGEMENT 

The HOO is responsible for managing Cockpit’s external IT consultant to ensure that all hardware and software bought and used by the charity is up-to-date, efficient, cost effective, secure and suitable for the charity’s activities. 

The HOO is responsible for overseeing all software and digital upgrades including but not limited to the charity’s CRM, cloud-based services and future automation.

7 DATA AND GDPR 

The HOO will play a central role in the planning and correct implementation of any data programme for Cockpit. This will be in close collaboration with the Head of Marketing and Digital and the CEO.

The HOO is responsible for GDPR for Cockpit and will take on responsibility for compliance and other copyright or legal practices in relation to safe data management, firewall implementation, working closely with the Head of Marketing and Digital on these matters.

8 COMPLIANCE, RISK REGISTER, HANDBOOKS, HR 

The HOO has line management responsibility for the Deptford and Bloomsbury Studio Managers, Events and Venue Coordinator, Event Manager, Youth and Community Producer and overall responsibility for Cockpit’s HR function. 

The HOO will take responsibility for ensuring compliant staff practices in relation to up-to-date staff contracts, health and safety, maternity and all other relevant HR matters.  In association with the CEO and Financial Controller, the HOO will manage and record annual leave. 

The HOO will work with the Studio Managers to ensure good Maker welfare and be responsible for policies that result in positive outcomes in relation to the Cockpit community. 
 

The HOO will liaise with the CEO and advise on risks in the HR area and will sit on the People Committee of Cockpit.

The HOO will evaluate when HR risk requires external advice and will agree any necessary actions with CEO. 

The HOO will be responsible for the Staff Handbook, The Trustee Handbook, Maker Welcome Pack/Handbooks and all relevant compliance materials for updating and circulation, including all company policies.

Working with the CEO, the HOO will manage the Risk Register and update the Board in a timely manner on any pertinent and impending changes to that with the potential to impact the charity. The HOO will be a member of the Finance, Audit and Risk Committee (FARCo) of Cockpit.

The HOO will take on responsibility for recruitment practices and onboarding activities for new employees, contractors and trustees. 

The HOO will oversee the performance review process, coordinate staff training and be responsible for the training budget. 

9 DIVERSITY AND INCLUSION 

In conjunction with the CEO, the HOO will oversee and implement policies that foster and reflect the charity’s commitment to diversity and inclusion.  This may include managing new and existing initiatives, updating policies and undertaking formal reviews.  The HOO will champion Cockpit’s diversity objectives at the Board’s People Committee (PeCo). 

10 COMMITTEES AND BOARD 

The HOO will provide a support role to the CEO on preparation of Board papers and reports.  The HOO will coordinate committee meeting dates and circulate them to the members appropriately, with administrative support.  The HOO will oversee the minutes for all meetings, working with an external minute taker. The HOO may maintain activity lists and will work with the CEO and the Board of Trustees to ensure exceptional Governance.

11 CEO DEPUTISATION  

The HOO will support the CEO as needed and may, on occasion, be asked to provide support to the Board of Trustees and the Chair. 

PERSON SPECIFICATION 

Essential knowledge, skills and experience 

• Substantial experience in a similar role with senior responsibility for all aspects of operations 

• Sound expertise in property management and building management

• Excellent organisational skills including effective planning, prioritisation, risk management, and reporting

• Good financial management skills: budget setting, control, monitoring and resource management 

• Events management skills and experience 

• Experience of negotiating with, contracting and managing external suppliers to ensure high quality delivery 

• High-level people management skills, experience of managing a team, and knowledge of sound HR practices 

• Experience of working in a charity or social enterprise and working with a Board of Trustees 

• Strong written and verbal communication skills 

Desirable knowledge, skills and experience 
 

• Knowledge or experience of craft, design, fashion and/or the wider creative industries 

• Experience of building commercial or community/creative partnerships 

• Experience or knowledge of fundraising

Essential qualities and attributes 

• Demonstrable commitment to equality, diversity and inclusion

• Entrepreneurial and solution-focused, with the ability to approach issues both flexibly and with creativity

• First-class attention to detail and high standards of professional conduct 

• Customer-focused, empathic approach, able to communicate and build professional relationships with a wide variety of people and to adapt delivery style as appropriate. 

• Affinity with Cockpit’s mission and values as a leading UK social enterprise enabling creative people to succeed.

• Self-starter with an ability to work positively as part of a small team

Applications due by: Midnight, 30th June 2024 

First Interviews (online): Tuesday 9th July 2024 

Second Interviews (in-person): Monday 15th July 2024 

Make a real difference to the lives of people with disabilities.

“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

Your role

As Shop Manager at Scope's Stamford Hill shop,  you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be  generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent - Full time, 35 hours per week

Scope's Stamford Hill shop - 236 Stamford Hill, London, N16 6TT

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Battersea’s Human Resources department provides expert advice, guidance and support by working in partnership with leaders, managers, teams and people across the organisation. Within the Human Resources department sits the Learning and Organisational Development (L&OD) Team that works strategically to build organisational capacity through delivery of our L&OD Strategy. L&OD works in partnership with the organisation, developing solutions that are aligned to our mission and strategy and are a good fit with our culture and people, combining face to face and digital learning experiences. 

The L&OD Coordinator will play a key part in a team who are passionate about culture and people development are trusted throughout Battersea. They will take responsibility for the co-ordination, planning and administration across the L&OD Team, acting as a first point of contact for all queries ensuring a responsive and customer focused service. They will provide timely and accurate coordination of activities across all areas of the L&OD function, and will have excellent organisational and communication skills, have a pro-active and professional approach and work effectively within a team and with stakeholders.

The ideal candidate for this role will be someone with experience of working in a fast-paced coordinator and/or administrative role in human resources, learning and development or organisational development, with a high level of accuracy and attention to detail. 

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 23rd June 2024

Interview date(s): 27th June 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Make a real difference to the lives of people with disabilities.

“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

Your role

As Assistant Shop Manager, it is an exciting opportunity to work alongside the Shop Manager in Surbiton's brand new Scope shop (Victoria Road, Surbiton). The shop will be opening mid 2024.  You will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.

About you

You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent - Full time, 35 hours per week.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Due to parental leave in the team, we are looking for a Communications and Engagement Manager from July 2024 to January 2025. This a pivotal role in the LLHM team delivering communications to thousands of runners whilst also managing our Community Engagement Programme.

Working closely with the LLHM team you will be responsible for planning and delivering our email communications, social media and managing the LLHM website.

As part of the role, you will build and develop relationships with community groups, schools and other stakeholders across the London Boroughs to deliver an impactful Community Engagement programme.

You will also work with our event delivery partner to ensure you are up to date with relevant race day logistics and our event registration platform provider to manage communications to runners through the platform.

Neighbourhood Watch Network (NWN) is the representative charity for the Neighbourhood Watch movement across England and Wales with over 2.3M members and 60,000 volunteers. We are the largest volunteer led crime prevention and community development charity in the UK. Neighbourhood Watch Network supports and represents the successful grass roots, volunteer led group of organisations under the Neighbourhood Watch brand. We are funded by the Home Office, charitable trusts and foundations, donations and sponsor organisations in the private sector.

Neighbourhood Watch was founded on the premise of bringing people together as neighbours and communities to help prevent crime and all the evidence suggests that the need for this today is as great as it has ever been.

We have received funding to start several new projects, and now need a Finance Officer to join the Finance Manager in a small finance team to support the growing organisation. The Finance Officer will also support the wider team with expenses, reviewing their spending verses their budgets, and will help manage the online shop.

St Peter's is a vibrant, inclusive and growing church in the modern catholic traditon of the Church of England. We seek a part-time administrator to help day to day administration, hold relationships with the hirers of our spaces, and help to oversee our growing programme of social, outreach, and fundraising events.

Job Title: Parish Administrator & Events Co-ordinator

Report To: The Vicar, Fr Simon Cuff 

Employer: PCC St Peter de Beauvoir 

Hours: 14 hrs per week: Flexible by prior arrangement (e.g. 2 Weekdays 9 – 4.30, or 4 Weekdays 10 – 2, allowing for 30 minutes lunch.)

Salary: £12,000 p.a. plus Workplace Pension

Closing date for applications: Friday 21st June 2024 5pm

Main purpose of Job:

Management of day-to-day parish activities including the general administration of the Parish Office, the running of all church operations, including building, fabric, communications, and the organisation of social, outreach and fundraising events (including publicity and marketing) that support the life and ministry of this diverse, vibrant and inclusive church in the modern catholic tradition of the Church of England.

Context: 

St Peter’s is the parish church of De Beauvoir Town. We are located in the Borough of Hackney, close to Haggerston Overground station and accessible by a number of cycle and public transport links. De Beauvoir Town is a vibrant and diverse community, with a strong sense of local identity with St Peter’s at its heart. St Peter’s reflects the diversity of its local community. The centre of our life together is our weekly eucharist, at which people of all ages and backgrounds gather around the altar. 

We seek a Parish Administrator & Events Co-ordinator who will help us continue to grow as a community space as we seek to increase our revenue from available spaces to hire and increase our activity in terms of marketing, communications and events,  as part of our mission alongside our local community. You will join a growing and supportive team to work alongside including the Vicar, PCC members, Music Director, Financial Assistant, and others to help St Peter’s fulfil its mission to be a Church which worships, nurtures, and takes action!

Main Duties and Responsibilities & Person Specification:

The Parish Administrator & Events Co-Ordinator is a key person in the life of St Peter’s who works closely with the Vicar, Treasurer, Director of Music, Churchwardens, PCC, regular volunteers and the wider community of De Beauvoir Town. This role is both administrative and a key personal contact for the many individuals and groups in the life of St Peter’s.

Person Specification

Knowledge, skills and abilities

Essential:

• Excellent organisational skills with experience of administration
• Excellent verbal and written communication skills
• Financially confident
• Excellent IT skills with working experience of Microsoft 365 (Word, Outlook, Excel, PowerPoint)
• Working knowledge of General Data Protection Regulation (GDPR)
• Working experience of digital communication systems including email marketing tools, websites, and use of social media
• IT Skills – familiarity with (or willingness and capacity to learn): InDesign software and use of cloud-based storage systems, such as Google Drive; Finance Software for Churches and Charities or similar accounting software; WordPress or Squarespace.

Desirable:

• Previous experience working in a church context
• Experience of the faculty process in the Church of England
• Project and event-planning experience

Personal Attributes:

• A welcoming, mature and sensitive manner in dealing with members of the public, and in fostering good working relationships with staff and church officers, volunteers and other regular contacts.
• A capacity to work on your own and as part of a team, confident to take the initiative
• The ability to handle multiple tasks, prioritise and work to deadlines
• Ability to remain solution focussed and work efficiently
• A proactive can-do attitude
• Excellent verbal and written communication skills
• A commitment to the values of St Peter’s as a Church in the modern catholic tradition of the Church of England

Place of Work: St Peter de Beauvoir Town, Northchurch Terrace, N1 4DA.

Salary: £12,000 p.a. for 14 hours pw. plus workplace pension

Probationary period: 6 months

Holidays: 12 days, plus bank holidays (and week between Christmas and New Year)

Notice Period: 1 month

Review: An annual review

Interview Date: week beginning 23rd June 2024

Paid induction days: (up to two of 18th, 23rd, 25th, 30th July)

Start date: week beginning 22nd September (flexible by discussion)

This role will require an enhanced DBS check and Safeguarding Training (Basic Awareness and Foundation level) online via the Diocese of London. St Peter’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

We are excited to recruit a Community Organiser for our Abbey Parent Power project. This role offers a meaningful, paid professional development opportunity. The Brilliant Club will work in partnership with Cambridge Ahead, Abbey People, Cambridge City Council, Anglia Ruskin University and University of Cambridge to engage with parents in Abbey ward, Cambridge. The parental engagement model used will be based on the successful Parent Power South London and Oldham Parent Power projects.

•  Cambridge Ahead (CA) is a business, research and academic membership organisation dedicated to the successful and sustainable growth of Cambridge and its region in the long-term. We exist to be a catalyst for the success of Cambridge and quality of life across the city region. Our 50 members include major higher education institutions and some of the area’s largest employers, representing a workforce of over 40,000 in the Cambridge city region. We work alongside our members on a range of issues related to making the Cambridge city region economy more inclusive through our Skills Group, with the aim of widening access to the educational and employment opportunities available in the area. This includes working with employers who conduct educational outreach, provide learning materials to schools and offer work placements to local young people.

•  Abbey People aims to develop community cohesion and support the most at-risk in this deprived area through targeted community projects, provision of general support such as a community fridge, supporting access to education and employment and developing a culture of volunteering in the community. Abbey People exists to make Abbey a better place to live. It does this through partnership work, running and facilitating activities and events, networking the key stakeholders in the community and responding to identified needs within the local community.

•  Cambridge City Council is a district council in the county of Cambridgeshire, based in the city of Cambridge.

•   Anglia Ruskin is a vibrant workplace, and our University is gaining prominence both nationally and internationally. We have ambitious plans for the future, and we are determined that our students and staff will realise their full potential. Our main campuses in the cities of Cambridge, Chelmsford and Peterborough have been transformed with major capital investment. With an annual turnover of over £200m, we are a major force for higher education and one of the largest universities in the East of England.

•  The University of Cambridge is one of the world's oldest universities and leading academic centres, and a self-governed community of scholars. Its reputation for outstanding academic achievement is known worldwide and reflects the intellectual achievement of its students, as well as the world-class original research carried out by the staff of the University and the Colleges. 

Parent Power supports parents and carers to develop skills in community organising and expertise in supporting their child to access educational pathways, including university degrees, degree apprenticeships and further education options. The project empowers parents to make change to support their children’s future and ensure their they have a fair chance in education and their future careers.

Person specification

Time and Resource Management:

Essential
  • Able to plan sessions in an organised and efficient manner and adhere to agreed deadlines.
  • Excellent timekeeper, ensuring prompt arrival to meetings and 1-1s; well organised within 1-1s and sessions.
  • Capable of adapting quickly to new systems/ processes.

Desirable
  • Confident in using digital systems for delivery of online sessions in parent meetings.
  • Experience of creating resources.

External Stakeholder Knowledge and Management:

Essential
  • Ability to work in a way that promotes the safety and wellbeing of children and young people.
  • Professional approach to problem solving with a range of stakeholders involved in the project.
  • Awareness of role as a visitor within a school and parent/carer community; understanding of the other commitments held by professionals within a school and by parent/carers.
  • Understanding of The Brilliant Club and Abbey People’s mission and the Widening Participation agenda nationally.

Desirable
  • Prior experience of community-focused work or hold a qualification at Level 4 or above (as listed here).
  • Understanding of and ability to relate to the barriers faced in the Abbey community and some of the ways these might be overcome.
  • Understanding of the current climate in the UK school system and some of the challenges young people and parent/carers might be facing.

Communication:

Essential
  • Awareness of how to engage parents.
  • Able to communicate in a timely and professional way with all project stakeholders.
  • Able to take a relational approach to communication with parent/carers, especially in 1-1s.
  • Able to explain research accessibly to non-expert audiences.

Reflectiveness

Essential
  • Able to identify strengths and areas of development, open to feedback.