Digital impact manager jobs in Dublin 2, county dublin
Join a dynamic Communications team embedded within a unique organisation that leverages media, legal and data-driven expertise to strengthen independent journalism, enable access to the law and promote responsible business - integral pillars of free, fair and informed societies.
We are the corporate foundation of Thomson Reuters, one of the world’s leading content and technology companies. A registered charity in the UK and the USA, our expertise is embedded across the globe.
For more than 40 years, we have promoted the highest standards in journalism by training reporters around the world to cover issues relevant to their local context, accurately and impartially. Our pro bono legal network – the largest in the world - works to facilitate free legal support for civil society organisations, social enterprises and non-profit independent media around the globe. Additionally, we leverage data intelligence on corporate AI adoption and workforce issues to encourage responsible business practices that support more equitable economies.
Our capacity-building programmes, research, news, legal support and convening initiatives support our mission to inform and empower key actors working within our areas of focus, so that their decisions can have a positive impact on people, society, and the environment.
We are seeking a Senior Communications Manager to join our busy Communications team and contribute towards the organisation’s external communications efforts. Reporting to the Global Director of Communications, this is an incredible opportunity to land a senior role in a fast-growing corporate Foundation working on some of the world’s most pressing issues.
About You
As Senior Communications Manager at the Thomson Reuters Foundation, you will:
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Lead on the planning and execution of impactful and strategic communications campaigns for key initiatives arising from the Foundation’s core thematic areas of work
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Act as the Communications lead for one of the Foundation’s thematic focus areas, establishing and leading on delivery of an annual comms workplan to support its core objectives
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Develop and lead content partnerships, strengthening and diversifying partners and overseeing deliverables for key Foundation initiatives
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Represent the Foundation at external meetings and on calls with partners and donors when needed, and build relationships with their relevant comms teams
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Provide support to the Senior Leadership Team in the form of speeches, briefings and talking points for external speaking engagements
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Support the wider organisation’s external communication needs; identify content to be promoted, set strategic objectives and devise creative distribution plans using data-driven learnings where appropriate, collaborating on design, audience and social media strategies
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Devise press outreach and liaison strategies as and when required
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Write and edit a wide variety of internal and external communications materials that may include opinion editorials, content for social and digital platforms, press releases, newsletters, the Foundation’s annual report, and various other documents promoting the organisation’s work
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Support on the communications activities around key Foundation events including Trust Conference, ensuring consistency in quality
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Provide guidance and feedback where appropriate for more junior members of the Communications Team
About the Role
To be our Senior Communications Manager, you will likely:
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Have proven experience working in a communications capacity, ideally for an international organisation or a fast-paced industry
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Be an excellent communicator with strong verbal, writing and interpersonal skills
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Be an exceptional writer, with excellent pitching, editing and proof-reading skills
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Have exceptional organisational skills and an ability to juggle multiple workstreams and to prioritise and deliver accordingly
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Have proven experience of working with a variety of internal and external stakeholders and be confident representing your team and organisation in the appropriate environment
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Be able to work independently and proactively
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Have rigorous attention to detail and a strong focus on accuracy, and exceptional research and analytical skills
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Have an ability to work creatively, speedily and accurately under pressure
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Have a personal interest in social, humanitarian and/or environmental issues
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Fluency in English is essential, and additional languages are an advantage
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Experience in the development sector and/or charity sector, project management skills and a passion and understanding for the work of the Foundation are desired but not essential
How to Apply
Please submit your CV along with a covering letter outlining how your experience and skills meet the requirements of this role, and why you are interested in both the position and the Thomson Reuters Foundation. Use “Senior Communications Manager” as the subject line of your application.
Only shortlisted candidates will be contacted.
What’s in it For You?
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Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.
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Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.
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Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.
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Industry Competitive Benefits: We offer competitive salary packages and market-leading benefits.
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Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.
The client requests no contact from agencies or media sales.
Lead the delivery of one of the UK’s most respected medical conference programmes during an exciting period of growth and celebration.
Join the British Society of Gastroenterology as Events Manager and shape high-profile, inclusive events that make a real impact.
The British Society of Gastroenterology (BSG) is the leading professional body for gastroenterology and hepatology in the UK, supporting a multidisciplinary community of clinicians and researchers committed to improving digestive health outcomes. We are seeking an experienced Events Manager (Maternity Cover) to take ownership of our national and international events portfolio, including our flagship annual conference, BSG LIVE.
Reporting to the Chief Operating Officer, you will lead the end-to-end delivery of conferences, meetings and digital events -from early planning and stakeholder engagement through to delivery, evaluation and continuous improvement. You will work closely with colleagues, committees, Professional Conference Organisers and external suppliers to ensure events are engaging, well-managed, financially sound and aligned with BSG’s strategic priorities.
This is a varied, high-impact role combining strategic oversight with hands-on delivery. You will manage budgets, oversee suppliers, collaborate on event marketing and communications, and champion best practice in accessibility, inclusion and sustainability. As BSG approaches its 90th anniversary in 2027, you will also play a key role in supporting Project 90, enhancing member experience and celebrating excellence across the profession.
We are looking for someone who thrives in a collaborative environment, brings strong project management skills, and enjoys delivering complex events to a high standard. Experience within a membership organisation, charity or professional body - particularly within healthcare, science or education would be advantageous.
In return, BSG offers a flexible, hybrid working environment, the opportunity to work on high-profile national events, and the chance to contribute to an organisation with a clear mission and strong values.
Please submit a CV (no more than 2 pages) and supporting statement (no more than 2 pages)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since 2009 we’ve been creating engaging education content to empower young people through tech for good. We are now seeking an experienced, forward-thinking educator to take the leading role in creating a brand-new, sector-defining Apps for Good course. This is a moment of profound significance for our charity and the young people we serve.
We need our new project-based education content to rise to the challenge of the rapidly evolving AI landscape. You will be the course designer responsible for defining, scoping, and creating a reimagined course that explicitly addresses the rapid integration of Artificial Intelligence (AI); delivers on our Theory of Change in terms of developing essential and digital skills, incorporates industry engagement; takes on the social challenges most significant to young people and aligns with the highest education standards, ensuring young people are truly prepared to shape their future with technology.
This is a high-impact project and will be a brilliant opportunity to make your mark in education. This unique, short-term opportunity will make a foundational impact on a national charity and the future of thousands of young people.
To Apply: Please submit a CV and a Statement (no more than 500 words). Describe why you want to join our mission, and how your vision for a future-focused, AI-integrated course meets the strategic requirements of this pivotal role.
Timeline is critical: We’re looking for our new Education Content Developer to start work in February. We will therefore be reviewing applications and conducting interviews on a rolling basis. The final closing date is Friday, January 16th, 2026, but we strongly encourage early applications as we reserve the right to close the role sooner if suitable candidates are identified.
The client requests no contact from agencies or media sales.
About Local Voice and Healthwatch
Local Voice is an independent charity delivering Healthwatch services in Waltham Forest and Newham. Healthwatch gives local people a strong voice in shaping health and social care. We gather community insights, identify what is and isn’t working, support improvement, and represent people’s experiences to decision-makers.
About the role
We are looking for an experienced and organised Operations Manager to oversee the day-to-day delivery of Healthwatch Waltham Forest and Healthwatch Newham. You will manage operational activity, support staff and volunteers, maintain strong governance processes, and ensure that insight gathered from local people leads to meaningful improvements.
You will work closely with the Chief Executive and Advisory Groups in each borough and help shape annual work programmes based on evidence, engagement, and co-production.
What we are looking for
- Experience managing projects, teams, and budgets
- Strong organisational and problem-solving skills
- Ability to build relationships with statutory, voluntary and community partners
- Understanding of Healthwatch, community engagement, or health and social care
- Commitment to equity, diversity, and high-quality community insight
Full details are in the Job Description and Person Specification.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Senior Change Manager, Youth Justice
Reports to: Change Lead for Diversion
Salary: £52,700 per annum
Location: Central London or Hybrid*(see below)
Contract: (2-year fixed term – potential to extend)
Closing date for applications: 12pm Monday 12th January 2026
Interview dates: Week commencing 26th January 2026
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. A big part of the movement that we need to build is in the world of youth justice. We need to inspire and connect with youth justice leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.
Key Responsibilities
We are making good progress building the evidence of what works within and around youth justice to reduce violence. This year, in conjunction with the Centre for Justice Innovation, we published Diversion Practice Guidance and have recently launched our new self-evaluation tool for diversion practice (ORPIC). But the big risk is that we publish these resources and nothing changes. That’s where you come in.
Your role is to work out the best way to make this change happen by getting youth justice services (YJSs) and police forces to adopt evidence-based practice through our new change programme: the Whole Area Model (WAM). WAM helps police forces and youth justice services strengthen diversion practices by aligning their work with the 7 C’s:
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Culture – A child-centred, pro-diversion ethos
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Contact – Interactions are trauma-informed and maximise prevention and safeguarding opportunities
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Custody – Considered use of police custody, prioritising alternatives and swift triage.
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Criteria – Clear, consistent eligibility for diversion.
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Collaboration – Multi-agency decision-making panels; shared protocols and referral pathways.
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Care – Evidence-based support, monitoring engagement, closing cases responsibly.
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Checks – Ongoing monitoring, evaluation, and scrutiny to ensure quality and equity.
Your role will involve:
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Supporting the delivery of the Whole Area Model through activities like:
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Facilitating completions of diversion self-evaluations with youth justice services and police forces.
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Delivering training to youth justice, police and other relevant agencies about the evidence-base or specific areas of diversionary practice and governance (e.g. scrutiny panels).
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Supporting the ongoing development of a National Diversion Network, which will contribute to a wider repository of diversion resources and evidence
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Identifying and creating practical resources which help youth justice professionals and police officers to put evidence into practice.
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Developing great relationships with senior leaders, youth justice workers and police officers, generating a strong understanding of key issues and needs in relation to youth justice matters, and building credibility and trust with the sector.
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Working out other effective ways to connect people with the evidence, then making those things happen, from virtual learning events to presentations.
As a senior member of staff in the organisation you also:
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Build a culture where it is natural to perform well and support colleagues brilliantly.
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Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.
About You
You must have this sort of experience:
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You’ve changed frontline practice and/or systems:You have significant experience in leading behaviour, practice or policy changes within a youth justice setting. You can show how these have been effective in delivering tangible change.
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You’re working in or around the youth justice service, preferably in a role/setting specifically working with children who are vulnerable to or involved in violence.
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You work well in multi-agency environments: You have experience collaborating across police, youth justice, local authorities and other partners, and you can communicate confidently with a wide range of stakeholders to build alignment and drive change.
You might have this sort of experience:
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Supporting a youth justice team/service to reflect on and adopt evidence-based practice in relation to diversion or wider youth justice activities.
You are this sort of person:
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You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do.
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You understand the youth justice sector and diversion specifically. You really understand how the youth justice sector works, from leaders to frontline officers.
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You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex information into plain writing that everyone can understand.
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You have excellent project and time management skills and the ability to design and deliver high quality outputs such as reports and digital resources to a high standard.
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You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.
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You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player.
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You don't want young your days to pass without making a difference. You want to play a significant part in reducing violence.
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You understand people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience.
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You are committed to equality, diversity and inclusion.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working
Our office is located in Central London. Team members who reside within the 32 London Boroughs or are within a 90-minute commute are expected to attend the office at least two days per week.
For those living outside of London but within England, Scotland, or Wales, the expectation is to work from the London office two days per month.
Travel
Due to the nature of the programme there is some national travel required within England and Wales. This is likely to be up to five times per month; all travel costs can be reimbursed with flexibility for overnight stays if preferred.
To Apply
Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by 12pm Monday 12th January
When applying for this role, please ensure that you answer the application questions below:
Personal and professional experiences in violence prevention
1. What personal and professional experiences shape your understanding of the youth justice sector and its role in preventing youth violence? (max 400 words)
Developing strategy
2. Can you describe a time when you successfully supported youth justice partnership leaders to improve their practice or systems? Please be specific about the scale and context of your involvement. (max 400 words)
Improving practice or systems
3. Describe your experience improving diversion for children. What actions did you take, what impact did they have, and what did you learn? (max 400 words)
Interview Process
This will likely be a one stage interview process. Interviews will take place the week of 26th January 2026.
Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Benefits Include
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£1,000 professional development budget annually
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28 days holiday plus Bank Holidays
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Four half days for volunteering activities
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Employee Assistance Programme – 24hr phone line for free confidential support
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Volunteering days - 4 half days per year
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Death in service - 4 times annual salary
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Flexible hours. Core office hours 10am – 4pm
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Financial support including travel and hardship loans
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Employer contributed pension of 5%.
Your Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
We are seeking an experienced, community-minded Office Manager / Mentor to join us three days per week. This role is ideal for someone who combines strong organisational and systems-building skills with a genuine passion for helping young people grow.
You’ll ensure our office runs efficiently by maintaining and improving admin systems, supporting project delivery and strengthening our communication with partners, parents and governance structures. Alongside these operational duties, you’ll also play a supportive mentoring role guiding young people joining Voyage for placements and work experience, modelling professionalism and helping them develop workplace confidence whilst imparting your knowledge.
Application Instructions
• Please send your CV and a covering letter explaining why you want to work with Voyage.
• In your letter, show your passion for young people and the communities we serve
• We aim to make an early appointment. Shortlisting and interview dates will take place in last week of January
• Feedback will only be provided to shortlisted candidates and only upon request.



The client requests no contact from agencies or media sales.
To lead the development and delivery of Women for Refugee Women’s (WRW) campaigns and communications strategy, ensuring compelling public engagement that amplifies the voices of refugee and asylum-seeking women, strengthens WRW’s profile, and mobilises supporters to take action. This role combines strategic communications and media liaison with impactful campaigning to influence public opinion and drive systemic change.
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on the Experts by Experience Employment Initiative website.
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
The client requests no contact from agencies or media sales.
CRM Data Consultant - Make Data Smile with Productle!
Location: Southgate (Piccadilly Line) - Hybrid
Salary: £40,000-£43,000
Contract: Permanent
Closing Date: 18th January 2026
Interview Date: Flexible
Why This Role Matters
This is more than a technical role, it's your chance to help charities thrive by transforming how they use data. At Productle, they believe data should inspire, not intimidate. You'll lead projects that make a real difference, from CRM audits to migrations, and see the impact of your work every day.
About Productle
They're a growing consultancy with a big mission: helping charities, schools, and social enterprises unlock the full potential of their CRM systems. Their culture is friendly, flexible, and fast-moving. Expect monthly team days, socials, and plenty of opportunities to learn and progress.
What You'll Do
- Lead CRM consultancy projects for charity clients
- Run workshops, assess systems, and produce actionable reports
- Advise on best practices for fundraising CRMs (Dynamics, Raiser's Edge, Salesforce, Beacon, etc.)
- Collaborate with clients and internal teams to deliver solutions that matter
What You'll Bring
- Hands-on experience with fundraising CRMs (Dynamics or Raiser's Edge preferred)
- Strong communication skills and confidence in client workshops
- Proactive problem-solving and a professional approach
- Charity sector experience is a bonus, but not essential
What's In It For You
- 5% employer pension contribution
- Bupa medical insurance
- Quarterly bonus based on utilisation
- Flexible working options
- Professional development support (training, conferences, certifications)
Ready to Apply?
Send your CV to Neil at Charity People
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Our social media channels, including Instagram, TikTok, YouTube, Facebook and LinkedIn, are central to how we support young people, empower parents and adults, and drive impact through our campaigns. The Social Media Manager will own and evolve our social media strategy, leading a small, passionate team to create standout content for a highly engaged audience of 200k+.
Taking an audience-first, insight-led approach, you’ll shape content plans that make young people feel seen, grow engagement and deliver results. You’ll thrive in a fast-moving, test-and-learn environment, using data and insights to experiment, take creative risks and push our social presence forward.
The Social Media Manager will be responsible for the delivery and development of YoungMinds’ social media strategy, leading a small team to create engaging content for an audience of 200k+. YoungMinds’ social media channels (Instagram, Facebook, LinkedIn, YouTube and Tik Tok) play an increasingly critical role in helping us to reaching our key audiences of young people and the parents and adults in their lives. We're at a pivotal moment for the organisation, as we complete one organisational strategy and develop an innovative new direction. This role will play a central part in mobilising our digital channels to act on this new strategy, using insights and creative thinking to reach the young people people who need us most.
The Social Media Manager will work with colleagues across YoungMinds to develop content for our social channels, taking an audience-first, insights led approach to the content we publish. You will boost engagement in line with our strategy - whether that’s reaching young people with supportive messages, building parent’s understanding of how to support their child’s mental health, promoting our services to teachers or building support for one of our campaigns. You will work in a test-and-learn environment where you will be encouraged to build on insights and instinct to experiment and take risks, using the resources at your disposal.
To make sure all young people get the mental health support they need, when they need it, no matter what

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
In this new role the Impact and Evaluation Manager will be critical to helping Bite Back demonstrate and strengthen the difference we make for young people, funders, partners, and wider society. You will lead the organisation’s approach to measuring, evaluating and learning from our work – ensuring that youth voice is at the heart of how we design, assess and communicate our impact.
You will manage Bite Back’s relationships with external evaluators, develop and track organisational KPIs, and work closely with programme and fundraising colleagues, trustees and funders to ensure we can evidence our outcomes clearly and compellingly. This role will also develop creative ways to tell the story of our impact – from robust evaluation reports through to case studies that bring young people’s voices to life.
RESPONSIBILITIES
The Impact and Evaluation Manager is accountable for:
Strategy and Theory of Change
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Working closely with the CEO to lead Bite Back’s organisational impact strategy, including refining and maintaining our theory of change.
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Translating our theory of change into clear outcomes, indicators and learning questions that guide programme design, campaigns and organisational priorities.
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Designing and overseeing Bite Back’s impact measurement framework.
Data Systems and Standards
- Leading on the collection, analysis and reporting of both quantitative and qualitative data, ensuring that youth voice and lived experience shape Bite Back’s evaluation approaches.
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Supporting the development and monitoring of KPIs across the organisation, providing clear insights and recommendations to the Leadership Team.
Donor monitoring and evaluation
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Working with fundraising and programme teams to design robust monitoring, evaluation and learning plans for funding bids, including developing outcomes frameworks, indicators, and evaluation budgets that align with Bite Back’s broader organisational impact framework.
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Working closely with the Senior Grants and Fundraising Manager to ensure Bite Back meets its impact and reporting commitments to funders.
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Leading on the development of Bite Back’s annual impact report and supporting the production of other compelling case studies, impact reports and evaluation outputs to communicate Bite Back’s effectiveness to funders, trustees, partners, the media and wider audiences
Building a Learning Culture
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Managing relationships with external evaluators, ensuring projects are delivered on time, on budget and to a high standard.
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Building evaluation capacity across the team, providing tools, training and support to colleagues to embed a culture of learning and continuous improvement.
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Embedding equity, diversity and inclusion principles in Bite Back’s impact and evaluation work, ensuring methods are inclusive, accessible and reflective of the communities we work with.
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Acting as a champion for a learning culture, communicating clearly and accessibly about impact, data and evidence, and supporting colleagues through changes to systems and ways of working.
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Staying up to date with best practice in youth-led evaluation, impact measurement and social change movements, and bringing innovative approaches into Bite Back’s work.
Please apply with a CV and covering statement (maximum two sides of A4) explaining why you are a good candidate for this position. The covering statement is your opportunity to tell us why you’re a good fit for this role. We know it’s a big job so we don’t expect you to have everything we are asking for on day one and we are committed to providing support and training. Do look at each point under Skills and Experience to give clear, specific examples of how you meet them through your personal or professional experience (volunteering counts too!) And don’t forget to tell us why you want the job!
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Business Development & Partnerships Administrator
Salary: £26,607
Contract: Permanent
Hours: Full-time
Location: Hybrid (40% office-based)
Start date: ASAP
Reports to: Business Development & Partnerships Manager
About Suzy Lamplugh Trust
The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity, founded in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986. For almost four decades, the Trust has worked to reduce the risk of violence and aggression through education, campaigning, and support, helping create a society in which people are safer and, feel safer in their everyday lives.
About the Role
We are seeking a proactive and organised Business Development & Partnerships Administrator to support the Trust’s commercial activities, including training, consultancy, and digital products.
This is an exciting opportunity for someone who enjoys building positive relationships, delivering excellent customer service and sales experience, and supporting smooth operational processes. Your role will be central to responding to client enquiries, coordinating bookings, preparing materials, supporting marketing activity, and maintaining accurate records. You will work closely with the Business Development & Partnerships Manager to deliver high-quality client experiences and contribute to the growth of the Trust’s commercial income, which supports our wider mission to keep people safe.
Key Responsibilities
Client Support & Administration
· Respond promptly to new business enquiries, prepare quotes, and schedule introductory calls.
· Process bookings, maintain CRM records, and ensure all follow-up actions are completed.
· Support trainer deployment and logistics, ensuring accuracy of client information.
· Gather and organise client feedback after sessions, highlighting any issues to the Manager.
· Maintain positive client relationships to encourage repeat business.
· Support basic outbound sales activity, including follow-up emails and sharing product information.
Marketing & Communications
· Assist with the delivery of digital and marketing campaigns, including preparing content and scheduling posts.
· Maintain accurate commercial information on the Trust’s website.
· Prepare materials for events, trade shows, and conferences and represent the Trust when required.
· Track marketing activity performance and maintain enquiry/campaign records.
Product Quality & Development
· Support administration of the training consultant pool, maintaining documentation and onboarding records.
· Coordinate quality-assurance processes by collecting feedback and organising observations.
· Support updates to training materials, consultancy packs, and digital product content.
Person Specification
Essential
· A strong interest in the mission and values of the Suzy Lamplugh Trust.
· Experience in administrative support within a customer-facing or commercial environment.
· Strong organisational and time-management skills with the ability to meet deadlines.
· Confident communicator (written and verbal).
· Ability to work independently and collaboratively in a small team.
· High attention to detail and accuracy in data entry and record keeping.
· Strong IT skills, particularly Microsoft Office (Excel essential).
Desirable
· Experience using Salesforce or similar CRM systems.
· Experience in a charity or small organisation.
· Experience supporting sales, customer service, or marketing functions.
· Knowledge or experience relating to the VAWG sector.
Personal Attributes
· Positive, proactive, and adaptable.
· Self-motivated, reliable, and organised.
· Logical and solution-oriented.
· Supportive team player with a “can-do” attitude.
Special Requirements
This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months).
Application Process
To support a fair and values-based recruitment process, all applicants are asked to submit:
1. CV
2. A covering letter to outline:
a. how your personal values align with the values of the Suzy Lamplugh Trust
b. What do you think good customer service looks like
This forms an important part of our assessment process and helps us understand your commitment to our mission. Please note that CVs sent without a covering letter will not be considered.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts – we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.
The Development and Advocacy Department are looking to appoint an experienced fundraising professional who will work closely with the senior team on strategy development, generating opportunities to increase philanthropic giving by attracting new and lasting relationships and high value donors. Individually, you will make a substantial contribution to the current targets by managing and developing a portfolio of significant relationships, working to department best practice.
The ideal candidate for this post will be a team player with excellent communication and relationship management skills. You will play an active role in mentoring and developing junior members of the team and show your potential as a future leader. You will be able to demonstrate:
- A proven track record of securing major gifts and managing high-value donor relationships.
- Experience in developing and implementing fundraising strategies, prospecting plans, proposal writing and project management.
- Strong people management skills.
- Excellent interpersonal and communication skills, with the ability to engage credibly at senior levels.
- Strong understanding of fundraising compliance, tax-efficient giving, and donor stewardship best practices.
- Credibility and gravitas to engage confidently with senior stakeholders and donors.
- Strong relationship-building, networking, and influencing skills.
A background in the arts is not essential, though an interest in/the aptitude to upskill quickly in our art forms will be highly regarded. A firm understanding of the UK Philanthropic community and landscape is critical.
To submit your application, please provide a supporting statement that outlines how your skills and experience match the essential criteria listed above. Your supporting statement will be reviewed by the shortlisting panel, so please do take the time to consider your response and use this to highlight your suitability for, and interest in, the role.
We recommend drafting your response in a separate document and then copying the final version into the application form. Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form.
The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.
We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.
We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.
The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.
Closing date for applications: Midnight, 5th January 2026.
Interviews will be held across 2 stages - the first online via MS Teams and the second in person at the ROH Covent Garden.
Applicants must have work authorisation for the UK. No agencies.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.



The client requests no contact from agencies or media sales.
About Edward’s Trust
Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going.
Our Values
RESPECT
We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience.
HOPE
A feeling of trust in tomorrow. We embody, instill and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief.
HOLISTIC
Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care.
SUPPORT
Enabling with compassion and care. We provide responsive support that is appropriate, relevant and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement
EXCELLENCE
Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change.
Role summary
If you’re ready for your next fundraising role, taking a step up and pushing yourself whilst working in a small but mighty team, this role really is for you. This role is a critical part of the fundraising puzzle to deliver the Edward’s Trust fundraising growth plan for 2026 and increase income and services in the local West Midlands area. This role allows you to apply your fundraising skill and knowledge and have a real and measurable impact." This Senior Fundraiser will report to the Interim Head of Fundraising, with a plan to lead the team from June 2026 with a comprehensive handover.
This role will deputise for the interim Head of Fundraising when required and has huge potential for professional growth. This role will be an exciting opportunity to work with the leadership team to develop and implement the Edward’s Trust income generation strategy, and we are particularly interested in candidates that have grown corporate income. You will be individually responsible for Corporate, Legacy, and Regular Giving fundraising.
Working with interim Head of Fundraising, you will enhance the donor experience, ensure relationships are strong and that excellent personalised communication systems are in place and that we are truly audience led. You will be required to support other members of the Fundraising Team on fundraising activities where extra resources or senior representation may be required.
You will be responsible and accountable for ensuring the database (Donorflex) is maintained by the Fundraising Team alongside the Head of Fundraising.
You will be responsible for supporting the Head of Fundraising in reviewing systems and processes and ensuring that the Fundraising Team is working efficiently and in accordance with regulatory and legal requirements and best practice.
The role will involve managing and tracking the Fundraising Team budget through direct line management when appropriate and you will be required to create monthly reports and updates as well as Trustee Reports, and, when needed, to reforecast income/expenditure, liaising with the senior leadership team.
We are open to flexible/hybrid working requests which can be discussed at interviews.
Supporting bereaved families with care, compassion and hope across the West Midlands



The client requests no contact from agencies or media sales.
The Opportunity:
As Operations and Impact Manager, you will provide the operational stability and strategic insight that enables our team to fight for equality for young migrants. By ensuring strong systems, financial health, and data-driven impact evaluation, you will help us deliver campaigns, advocacy, and support that change lives. Your work will empower We Belong to grow sustainably, remain accountable, and amplify the voices of young migrants across the UK.
Key Responsibilities:
·Lead organisational systems and operations to ensure smooth, efficient processes across finance, compliance, and team workflows.
·Drive impact and learning frameworks, embedding data-driven insights into strategy and reporting.
·Manage cross-team projects and fundraising pipelines, supporting timely delivery of proposals and reports.
·Support governance and strategic planning, preparing board papers and ensuring compliance.
·Line manage communications, ensuring campaigns and content reflect We Belong’s mission and values.
The client requests no contact from agencies or media sales.
We’re looking for a Digital Product Owner who genuinely enjoys turning ideas into practical, well-built digital products. In this role, you’ll sit at the heart of our digital development work working with colleagues across the organisation to understand what users need and what the business is trying to achieve. You’ll help shape the direction of new features, translate concepts into clear plans, and make sure our products are not only functional but genuinely useful.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll spend your time working closely with developers, Product Managers and UX specialists, helping to refine requirements, prioritise the backlog and keep delivery running smoothly. From writing user stories and understanding technical constraints to supporting sprint planning and championing quality, you’ll be involved in every stage of the product lifecycle. If you enjoy solving problems, digging into technical detail and working in an agile environment, you’ll feel right at home.
This role is ideal for someone who’s confident communicating with both technical and non-technical teams, and who wants to see their work make a real impact. You’ll bring experience of digital product development, a strong grasp of the systems and tools behind modern digital platforms, and the ability to balance user needs with business goals. In return, you’ll join a collaborative team where your ideas are valued, and where you can help shape the future of our digital experience.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: We will be reviewing applications and interviewing on a rolling basis, so early applications are encouraged.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.


